Junior Account Manager & Admin Support

Junior Account Manager and Admin Support

Hours : Mon-Fri 08:30-17:30

(1 in 6 weeks 08:00-17:00 )

Salary 12.25 per hour

Job Summary

The Vendor Support & Administrative Coordinator provides day-to-day support to vehicle vendors and ensures smooth administrative operations within the car auction process. This role acts as a key point of contact for vendors, assists with auction listings, documentation, and post-auction follow-ups, and supports internal teams to ensure accuracy, compliance, and efficiency.

Key Responsibilities

• Serve as the primary point of contact for vehicle vendors, responding to inquiries via phone, email, and in person
• Assist vendors with onboarding, account setup, and understanding auction policies and procedures
• Coordinate vehicle submissions, listings, and auction schedules
• Resolve vendor issues related to vehicle status, payments, titles, and auction outcomes
• Maintain strong, professional relationships with vendors to ensure repeat business

Administrative Duties

• Prepare, review, and process auction-related documentation (vehicle titles, invoices, consignment agreements, condition reports)
• Enter and maintain accurate data in auction management systems
• Support pre-auction and post-auction administrative tasks, including reporting and reconciliation
• Ensure compliance with company policies, legal requirements, and industry regulations
• Organize and maintain digital and physical filing systems

Operations Support

• Assist auction operations staff with vehicle flow, lot management, and vendor coordination
• Monitor auction activity and support issue resolution during live or online auctions
• Communicate auction results to vendors in a timely and professional manner

Qualifications & Skills

• Previous experience in administrative support, customer service environments preferred
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office and database systems
• High attention to detail and accuracy
• Ability to multitask and work in a fast-paced environment
• Professional, customer-focused attitude

Work Environment

• Office and auction-lot environment
• May require occasional extended hours on auction days
• Interaction with vendors, buyers, and internal teams
• Opportunities for growth within the auction company
• Essential : Must have driving licence and own transport