Customer Service Administrator

Join a well-established company known for quality, integrity, and caring for the environment.

They supply natural ingredients to a wide range of industries and offer a friendly, supportive workplace where your contribution truly matters.

Job Title: Customer Service Administrator
Location: Taunton Outskirts (own transport required due to rural location)
Contract: Permanent, Full Time
Salary: Up to 24K PA
Hours: 9am - 5pm Mon-Thurs, 9am-4pm Fri (36.5 hours/week)

Why You'll Love Working Here:

• 25 days holiday + Bank Holidays
• Contributory pension (4% employer contribution)
• Annual pay rise linked to company profitability
• Ongoing career development & learning support
• Staff buying cooperative & cycle-to-work scheme
• Commitment to employee wellbeing
• Environmentally conscious company values
• Scenic rural location with open-plan office and stunning views

Key Responsibilities

As the Customer Service Administrator, you will:

• Process customer orders accurately and efficiently.
• Respond to customer enquiries in a professional and timely manner.
• Maintain and update customer and sales records.
• Liaise with internal departments to ensure smooth information flow.
• Prepare basic sales reports and assist with data entry tasks.
• Support the sales team with administrative duties and meeting arrangements.
• Assist with creating simple promotional materials or presentations when required.

What We're Looking For:

• Previous experience in administration, customer service, or a sales support role is preferable, or a role where the customer has been the priority.
• Excellent communication skills and a friendly, professional manner.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks.
• Confident using Microsoft Office and keen to learn CRM systems.
• A proactive, positive attitude and willingness to develop within the role.

How to Apply:

If you are an enthusiastic and reliable individual who thrives in a collaborative environment and wants to contribute to a purpose-driven organisation, we'd love to hear from you!

Please apply online or email your CV to (url removed).
For an informal chat about the role, call the team on (phone number removed).

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.