Job Description
We are working with a market leading business within the industrial supplies sector, known for delivering innovative and sustainable products to clients across multiple disciplines. Their focus on quality, customer service, and eco-friendly practices sets them apart in the market.
Role Overview:
Our client is seeking a proactive and detail-oriented Office Administrator to support their busy office operations and ensure smooth day-to-day functioning. This role involves managing administrative tasks, coordinating with clients, and assisting with order processing.
You will play a key part in maintaining excellent customer relationships and supporting their mission to deliver sustainable packaging solutions. Ideally, you will also have experience of supporting sales teams and assisting in the pre-sales and aftersales from an administrative perspective.
Key Responsibilities:
- Process customer orders and update internal sales systems
- Maintain accurate records of deliveries and stock levels
- Liaise with clients to provide updates and resolve queries promptly
- Support the sales team by following up with existing and lapsed customers
- Assist with general office duties, including managing supplies and scheduling
- Assisting the Managing Director with PA Support.
- Organising for any MOT's/Servicing of Vans required in a timely manner to ensure no downtime in deliveries.
- Ensure compliance with company policies and sustainability standards
Skills & Experience:
- Strong organizational and time-management skills
- Excellent attention to detail and accuracy
Personal Attributes:
- Customer-focused with strong communication skills
- Proactive and able to work independently
- Team player with a positive attitude
