Account Manager

  • Lloyd Recruitment - East Grinstead
  • East Grinstead, Sussex
  • Jan 11, 2026
Full time Call Centre / CustomerService

Job Description

Are you looking for a company that offers career progression, paid training qualifications, and the chance to turn your skills into a proper career?

If you have experience in client account management and pride yourself on attention to detail, we want to hear from you!

Account Manager - East Grinstead

Salary: 32,000 - 36,000 + bonuses DOE

Hours: Monday to Friday

Benefits: 25 days holiday + bank holidays, free parking, team bonus, paid training/courses, clear progression opportunities

About the Account Manager Role:

As an Account Manager, you will manage your own client portfolio, deliver outstanding customer service, and work closely with internal teams to ensure projects are completed on time and to a high standard. You'll build strong client relationships, identify opportunities to improve their experience, and help grow the business.

Key Responsibilities of the Account Manager:

  • Serve as the main point of contact for clients
  • Maintain accurate client records and manage appointments
  • Ensure timely and accurate delivery of projects and reports
  • Resolve enquiries efficiently and provide exceptional customer service
  • Expand client portfolios through upselling and cross-selling
  • Continuously improve your knowledge through training

What We're Looking For:

  • Proactive, organised, and detail-focused
  • Confident managing multiple clients and tasks
  • Proficient in Microsoft 365
  • Valid UK driver's licence and own vehicle
  • Experience in account management or client-facing roles (desirable, not essential)

Why Join Us?

  • Competitive salary + bonuses
  • Paid training and qualifications
  • Clear career progression
  • Inclusive, supportive workplace

Extra Information:

  • Refer a friend and earn up to 500 (see website for details).
  • Due to high application volumes, only shortlisted candidates will be contacted. If you don't hear from us within 5 days, please assume you have not been successful.
  • By applying, you accept Lloyd Recruitment Services' Privacy and GDPR Policy (see website).

Lloyd Recruitment Services acts as an employment agency for this vacancy and is an equal opportunity employer.