Head of Repairs

We are recruiting on behalf of a local authority for an experienced Head of Repairs to lead the delivery of housing repairs and maintenance services across a large and diverse housing stock.

This is a senior operational role with overall responsibility for responsive repairs, voids, domestic gas services, damp and mould, and aids and adaptations. You will lead multiple in-house teams and external contractors, ensuring services are compliant, customer-focused and performance-driven.

The role has responsibility for managing a broad portfolio of contracts and workstreams, including:

• Responsive repairs

• Voids

• Heating and LGSR programme

• Door entry systems

• Active fire systems

• Roofing repairs

You will oversee contractor and departmental performance, including budget management, financial forecasting and value for money across all contracts. The role also leads on emergency responses to major incidents within council housing stock and drives cultural and performance improvement across the repairs service.

Key additional responsibilities include:

• Procurement and mobilisation of multiple contractors

• Ownership of complaints, including Stage 1, Stage 2 and Housing Ombudsman cases

• Delivery of capital improvement works across sheltered housing and temporary accommodation schemes

To be successful, you will be an experienced housing repairs or maintenance leader with strong contract management and operational delivery experience, ideally gained within a local authority or social housing setting. You will be confident managing complex services, budgets and risk in a fast-paced environment.

If you are a proven Head of Repairs or senior repairs manager looking for your next local authority opportunity, apply now or get in touch for a confidential discussion.