Administrator South Tyneside - Permanent - Hybrid

Business Support Administrator

South Tyneside Permanent Hybrid Working
Salary: 25,000 - 30,000 per annum (depending on experience)

Office Angels are proud to be recruiting for an exciting Business Support Administrator opportunity within a leading organisation, as they continue to expand their team based in South Tyneside.

This is a permanent, full-time role offering stability, development, and the chance to join a respected, mission-driven business.

This position plays a key role in ensuring smooth day-to-day operations. Reporting into the Service Planning team, you will work closely with internal stakeholders to support project delivery, client communication and administrative coordination.

Working in a small but super friendly team of 6, you will form part of a close-knit local team within a global organisation, closely supporting the Service Planner and Service Manager on a day-to-day basis with administration.

Role Details

• Location: South Tyneside - free on-site parking
• Hours: Monday to Friday, 9:00am - 5:00pm (1-hour unpaid lunch)
• Start Date: Ideally February (flexible depending on notice period)
• Working Pattern: Office-based initially for training, moving to a hybrid model thereafter as agreed with the line manager

Key Responsibilities

Day-to-day responsibilities will include (but are not limited to):

• Handling incoming telephone calls from clients and third parties
• Monitoring stationery levels and placing orders as required
• Acting as a point of contact for office maintenance and repairs
• Liaising with internal teams and key stakeholders to ensure smooth office operations
• Responding to client enquiries and requests
• Providing information to clients on initial time requirements
• Suggesting appropriate field team allocation
• Confirming appointments with clients and scheduling field team
• Working closely with other administrative teams to maximise efficiency and resource use across the business

About You

We're looking for someone who is confident, adaptable and highly organised, with a proactive and positive approach to work. You will bring:

• Strong administration and coordination experience
• A personality suited to a friendly, quieter office environment
• Confidence communicating with clients via telephone and email
• The ability to adapt within a fast-paced, ever-changing environment (this industry often involves last-minute changes that you will hopefully see as a challenge to tackle and resolve)
• Excellent written and verbal communication skills
• Methodical organisation, strong record keeping and attention to detail
• Good IT skills, including Microsoft Office, and the ability to learn bespoke internal systems
• Ability to handle confidential information with discretion
• Strong interpersonal and communication skills

Why Join This Organisation?

As a global leader in their field, this organisation offers the opportunity to build a career within a highly respected business known for expertise, innovation and continuous improvement.

You'll also benefit from:

• 25 days holiday + 8 bank holidays, with buy/sell and carry-over options
• Up to 12% combined pension contribution
• Hybrid and flexible working options
• A flexible benefits platform including Life Cover, Private Healthcare, Dental, Gym schemes, Tech scheme, Travel Insurance, Charity Giving and more
• Health & wellbeing support, including Mental Health First Aiders, Employee Assistance Programme and Smart Health services
• Paid volunteering / wellbeing days
• Ongoing training, development and internal progression opportunities
• Recognition as a UK Top Employer (9 years running)

Interested?

Office Angels would love to hear from you.

If this sounds like the perfect next step in your career, apply today to join a supportive team within a globally recognised organisation.

If shortlisted, you will be contacted within 2 business days of receipt of your CV. Due to the high volume of applications, we are unable to provide individual feedback. If you are not contacted directly, please assume you have not been successful on this occasion, but we welcome you to apply for future opportunities.

If you require any reasonable adjustments as part of the application process, please let us know.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.