Job Description
We are working with a market leading business within the industrial supplies sector, known for delivering innovative and sustainable products to clients across multiple disciplines. Their focus on quality, customer service, and eco-friendly practices sets them apart in the market.
Role Overview:
Our client is seeking a proactive and detail-oriented Office Administrator to support their busy office operations and ensure smooth day-to-day functioning. This role involves managing administrative tasks, coordinating with clients, and assisting with order processing.
You will play a key part in maintaining excellent customer relationships and supporting their mission to deliver sustainable packaging solutions.
In addition, you will be expected to contact lapsed customers in order to re-engage and increase orders.
Key Responsibilities:
- Process customer orders and update internal sales systems
- Maintain accurate records of deliveries and stock levels
- Liaise with clients to provide updates and resolve queries promptly
- Support the sales team by following up with existing and lapsed customers
- Assist with general office duties, including managing supplies and scheduling
- Assisting the Managing Director with PA Support.
- Organising for any MOT's/Servicing of Vans required in a timely manner to ensure no downtime in deliveries.
- Ensure compliance with company policies and sustainability standards
Skills & Experience:
- Strong organizational and time-management skills
- Excellent attention to detail and accuracy
Personal Attributes:
- Customer-focused with strong communication skills
- Proactive and able to work independently
- Team player with a positive attitude
Working Hours:
Monday to Friday, 8:30 am - 5:30 pm (flexibility available)
