National Retail Operations Manager

A dynamic and fast-growing premium fashion brand is seeking an exceptional Head of Stores / Retail Lead to drive performance across its UK retail estate. This is a standout opportunity to join a high-performing business at a pivotal point in its growth journey offering genuine influence, visibility, and long-term progression.

Looking for candidates who have a background leading stores within a premium fashion ,lifestyle , beauty or jewellery brand.

The Role
As Head of Stores / Retail Lead, you will take full ownership of retail performance and operational excellence across a multi-site portfolio, with a focus on elevating standards and delivering sustained commercial growth.
Key responsibilities include:

• Driving sales performance and delivering ambitious growth targets across the UK store network
• Raising retail standards to ensure a consistent, premium and world-class customer experience
• Leading, inspiring and developing teams, coaching Store Managers into confident, high-performing leaders
• Translating business strategy into best-in-class execution on the shop floor
• Partnering with senior leadership across functions to ensure brand consistency and commercial impact
• Identifying opportunities for operational improvement, expansion and future scalability

About You
This role is ideal for an ambitious Retail Director / Head of Retail ready for a high-impact opportunity within a growing premium brand.
You will bring:

• Proven experience in premium (essential), sales-driven retail ideally fashion, accessories or beauty
• A strong leadership track record, with a passion for developing people and driving performance through others
• Excellent commercial acumen, including experience managing KPIs, budgets and full P&L responsibility
• A hands-on, agile approach, thriving in a fast-paced and evolving retail environment
• A genuine passion creating a great store enviroment, customer service excellence, and operational standards

What s on Offer

• Excellent salary: £80,000 £90 ,000 + bonus + benefits OTE-£105,000
• A significant career opportunity within a high-growth premium brand
• The chance to make a real impact during an exciting phase of expansion
• Strong long-term progression potential