My client based in Huntingdon are currently recruiting a Sales Administrator to join their team on a full-time permanent basis. You will be supporting Customer Account Managers and providing customers with accurate quotations, order processing and general administration tasks to support excellent customer service.
- Monday Friday 9am 5pm
- Salary - £25-30,000 DOE
Must have:
- Two years administration experience within an office environment.
- Ability to use Excel, Powerpoint and understand CRM or database entry.
Responsibilities include the following:
- Assist customers directly to support requirements via phone, fax, and e-mail.
- Provide customers with timely and accurate price quotations; research and contact suppliers, as appropriate; review and follow-up on customer quotes; and enter quotes won as customer orders.
- Quote materials and tooling, including items in stock or manufactured equipment; obtain quotations from other suppliers for non-standard materials when necessary; maintain quote records and follow-up with outstanding quotations.
- Process customer orders, including processing for shipment. Ensure customer requirements are fulfilled.
- Support the supply of information to enable new customers to understand tooling and the usage of materials.
- Proactively communicate with customers and suppliers; provide immediate assistance to telephone enquiries and timely responses to customer e-mails while working within the policies and guidelines established by the Company and relevant Customer Account Managers.
- Develop and maintain professional knowledge of Company products, services, marketing collateral, and catalogues.
- Understand and comply with the sales system, process, and maintenance of the contact database.
- Adhere to and comply with the Quality Manual and procedures.
- Generate reports as and when required
- General Administration support across the Sales and Purchasing areas to support excellent customer service both internally and externally
If you have the skills and experience listed above please send your CV to (url removed) or call (phone number removed).
INDHUN