Job Description
Connect2Hackney is the internal talent team for the London Borough of Hackney, one of the UK's most diverse and highest-performing local authorities. We serve one of London's best places to live and work. Our staff are what makes the Council great; we thrive on challenge and change, and we are Open, Inclusive, Ambitious, Pioneering, Proactive, and Proud.
We are looking for a leader to join our team of HR Specialists, who are focused on supporting our mission to make Hackney a place for everyone.
The Role
We are seeking a Strategic Lead: Business Development to provide strategic management of the Business Development Team and increase the profitability of our Traded Services arm.
In this pivotal role, you will be part of the HR and Traded Services Management Team. You will oversee the procurement, management, and review of key HR contracts, such as managed service providers and HR systems, ensuring they consistently deliver exceptional value and performance.
You will be responsible for:
- Driving Growth: Proactively identifying, promoting, and facilitating traded services opportunities to retain existing business and win new business.
- Strategic Marketing: Developing and implementing a comprehensive marketing and sales strategy, including market research and competitor analysis.
- Financial Oversight: Conducting annual pricing reviews and cost-to-serve analyses to ensure services remain competitive and profitable.
- Contract Management: Overseeing tendering for all HR contracts and ensuring delivery meets expected standards and Service Level Agreements (SLAs).
- Team Leadership: Leading, mentoring, and nurturing the Business Development team to ensure high performance.
About You
We are looking for an innovative professional who can demonstrate a track record of generating new business and achieving income targets. You should possess excellent financial planning and business modelling experience, along with a good understanding of sales-driven business models.
Key Requirements:
- Experience: Proven experience in developing and executing successful marketing and sales strategies within a service-oriented environment.
- Commercial Acumen: Experience conducting cost-to-serve analysis, leading pricing reviews, and working effectively in a commercial environment.
- Relationship Building: A track record of negotiating contract agreements and building relationships with stakeholders at all levels of seniority.
- Skills: Exceptional communication and presentation skills, with the ability to articulate complex service offerings persuasively.
- Qualifications: While no mandatory qualifications are required, you may be qualified in business management or marketing, or hold a qualification in Project Management.
Why Join Us?
- Impact: You will help design and drive the People agenda, devising HR strategies that support corporate objectives and generate income.
- Flexibility: We support agile working through a combination of hybrid working at our different offices and from home.
- Culture: You will join a team that encourages innovative, smart, and collaborative working.
Commercial Services Trading Ltd is acting as an Employment Business in relation to this vacancy.
