Scheduler

Scheduler/Administrator

Location: Eastleigh
Hours: 37 hours per week, Monday to Friday
Salary: £28,000 £28,500 per annum
Contract: Temporary (minimum 12 weeks) with the opportunity to become permanent for the right candidate

We are seeking an organised and proactive Scheduler/Administrator to act as a key point of contact for external contractors, suppliers, and customers.

You will provide day-to-day administrative support to the team, ensuring works are scheduled efficiently and customer service standards are consistently met.
This is a busy and varied role requiring excellent coordination, communication, and administrative skills.

Key Responsibilities

• Act as the main point of contact for clients via email and telephone
• Raise works orders, ensuring accurate information is captured and work is requested promptly
• Schedule works, liaising with customers, contractors, and internal trade teams
• Raise purchase orders and support the approval and processing of invoices
• Liaise with customers to arrange appointments and keep them informed of progress
• Deliver a high standard of customer service, particularly where there may be legal or compliance implications
• Resolve day-to-day customer queries relating to contractor works
• Raise and manage queries relating to invoices and work claims with relevant parties
• Produce reports for management as required
• Complete general administrative duties to support the wider team

The ideal candidate will have

• Experience prioritising workload in a fast-paced working environment
• Excellent communication, administrative, and customer service skills
• Confidence working with customers, contractors, and managers at all levels
• A strong working knowledge of Microsoft Office and in-house database systems
• Experience raising and scheduling jobs or work orders
• A highly organised, efficient approach and the ability to work well as part of a team

Please submit your CV as soon as possible to be considered, or call the Commercial Team on (phone number removed) to discuss details further.