NHS Administrator

Belmont Recruitment is currently recruiting for an experienced Outpatients Administration Assistant to support a busy outpatient appointment service within a large NHS organisation in Lincolnshire. This is a temporary contract for 3 months with a view to extend.

Key Responsibilities

• Booking and managing outpatient appointments in line with RTT and Cancer Waiting Time targets

• Tracking patients along their care pathway to prevent breaches

• Maintaining accurate patient records using hospital administration systems (e.g. CareFlow PAS)

• Liaising with clinicians, secretaries and internal departments to resolve booking issues

• Managing appointment changes, cancellations and non-attendance in line with policy

• Providing professional reception and telephone services to patients and staff

• Identifying potential breaches and escalating concerns to senior staff

• Supporting outpatient clinics and assisting with day-to-day reception duties

• Assisting with the induction, training and support of new or junior staff

Requirements:

• Experience in a customer-focused or administrative role

• Ability to work effectively in a fast-paced environment and meet tight deadlines

Please apply with an up to date CV ASAP if this role would be of interest to you.