Job Description Lead the end-to-end Financial Crime Operations function across regulated entities, ensuring operational excellence and regulatory alignment. Drive strategic planning, capacity modeling, and workflow optimization across Transaction Monitoring, Screening, KYC/Client Onboarding, and Live Monitoring functions. Act as the ultimate escalation authority for financial crime matters and complex investigations. Partner with 2nd Line teams including Money Laundering Reporting Officers (MLROs) and , Financial Crime Policy on escalations, alignment and exception approvals. Build and scale operational programs in alignment with growth, new product launches, and geographic expansion. Ensure high-quality, timely execution of alerts, reviews, escalations, and investigations. Oversee processes related to: Transaction Monitoring (AML and fraud) Sanctions and PEP/Adverse Media Screening KYC/Client and Banking Partner Onboarding and periodic reviews Real-time/live monitoring of transactions Client and bank partner inquiry responses Drive continuous improvement through automation, tooling enhancements, and workflow efficiency. Collaborate with various stakeholders (e.g. Risk, Legal, Regulatory Compliance, Product, and Engineering) to ensure operational readiness for regulatory changes. Partner with Compliance Technology Operations (CTO) and Model Risk Management (MRM) team for addressing necessary MRM related matters. Support regulatory exams, audits, and inquiries with strong documentation and operational insight. Partner with banking partners and external stakeholders to maintain trust, transparency, and timely communication. Lead, mentor, and develop large, diverse, multi-location teams across multiple functions. Build leadership depth, mentor managers and senior managers, foster high-performance culture. Foster a culture of high performance, accountability, and continuous learning. This is a hybrid position. Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Required Qualifications 15+ years of experience in Financial Crime (AML/CTF, sanctions, fraud, KYC, screening) within regulated financial services environments. Significant experience in the payments industry, covering operational processes and risk management across digital payments, money movement, or PSP/e-money institutions. Extensive experience managing large, multi-layered teams, ideally within global or regional operational environments. Deep understanding of EU/UK and global regulatory frameworks (e.g., BSA, AMLD, PSD2, sanctions regimes, FIU obligations). Proven success implementing operational scaling, process optimization, and data-driven workflow management. Strong stakeholder management and influencing skills, with experience of engaging regulators and banking partners. Excellent communication, leadership, and decision-making capabilities. Preferred Qualifications Experience in high-growth fintech or digital payments platforms. Expertise in automation and compliance technology, including case management systems, alerting tools, and operational automation. Advanced degree or professional certifications (e.g., CAMS, CFCS, ICA). Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Jan 09, 2026
Full time
Job Description Lead the end-to-end Financial Crime Operations function across regulated entities, ensuring operational excellence and regulatory alignment. Drive strategic planning, capacity modeling, and workflow optimization across Transaction Monitoring, Screening, KYC/Client Onboarding, and Live Monitoring functions. Act as the ultimate escalation authority for financial crime matters and complex investigations. Partner with 2nd Line teams including Money Laundering Reporting Officers (MLROs) and , Financial Crime Policy on escalations, alignment and exception approvals. Build and scale operational programs in alignment with growth, new product launches, and geographic expansion. Ensure high-quality, timely execution of alerts, reviews, escalations, and investigations. Oversee processes related to: Transaction Monitoring (AML and fraud) Sanctions and PEP/Adverse Media Screening KYC/Client and Banking Partner Onboarding and periodic reviews Real-time/live monitoring of transactions Client and bank partner inquiry responses Drive continuous improvement through automation, tooling enhancements, and workflow efficiency. Collaborate with various stakeholders (e.g. Risk, Legal, Regulatory Compliance, Product, and Engineering) to ensure operational readiness for regulatory changes. Partner with Compliance Technology Operations (CTO) and Model Risk Management (MRM) team for addressing necessary MRM related matters. Support regulatory exams, audits, and inquiries with strong documentation and operational insight. Partner with banking partners and external stakeholders to maintain trust, transparency, and timely communication. Lead, mentor, and develop large, diverse, multi-location teams across multiple functions. Build leadership depth, mentor managers and senior managers, foster high-performance culture. Foster a culture of high performance, accountability, and continuous learning. This is a hybrid position. Expectationofdays intheoffice will be confirmed by your Hiring Manager. Qualifications Required Qualifications 15+ years of experience in Financial Crime (AML/CTF, sanctions, fraud, KYC, screening) within regulated financial services environments. Significant experience in the payments industry, covering operational processes and risk management across digital payments, money movement, or PSP/e-money institutions. Extensive experience managing large, multi-layered teams, ideally within global or regional operational environments. Deep understanding of EU/UK and global regulatory frameworks (e.g., BSA, AMLD, PSD2, sanctions regimes, FIU obligations). Proven success implementing operational scaling, process optimization, and data-driven workflow management. Strong stakeholder management and influencing skills, with experience of engaging regulators and banking partners. Excellent communication, leadership, and decision-making capabilities. Preferred Qualifications Experience in high-growth fintech or digital payments platforms. Expertise in automation and compliance technology, including case management systems, alerting tools, and operational automation. Advanced degree or professional certifications (e.g., CAMS, CFCS, ICA). Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Global Head of Third Party Risk Management London, United Kingdom Job Description Who we're looking for The Global Head of Third-Party Risk Management (TPRM) is responsible for designing, implementing, and overseeing a global framework to assess, monitor, and manage risks associated with Schroders' third-party relationships. This includes vendors, outsourcing partners, service providers, and other external entities critical to the firm's operations. The role ensures that third-party risk is embedded in business decision-making, aligned with regulatory expectations (e.g., FCA, PRA, EBA, SEC), and integrated within the wider enterprise risk management framework. The role requires cross-functional working with Risk, Compliance, Legal, and Technology to embed effective risk controls, due diligence, and supplier assurance within all stages of the procurement lifecycle. The role will bring a continuous improvement mindset, staying abreast of the evolving regulatory landscape to ensure Schroders' third party risk practices remain forward looking and fit for purpose. Based in London, the role reports to the Chief Procurement Officer, who is responsible for all Procurement activity across the organisation. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The team Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do Lead the development and continuous enhancement of Schroders' Third Party Risk Management strategy and policy. Establish governance structures, including steering committees, reporting lines, and escalation protocols. Ensure alignment with regulatory standards (e.g., DORA, EBA Guidelines, UK PRA SS2/21) and Schroders' risk appetite. Develop and maintain a robust TPRM framework, including risk segmentation, due diligence, onboarding, monitoring, and exit processes. Define risk taxonomy and criticality tiers for third party services. Oversee enterprise wide risk assessments and due diligence of vendors, including financial stability, cyber resilience, and ESG risk. Establish ongoing monitoring mechanisms, including performance reviews, SLA adherence, and control testing. Implement early warning indicators and risk dashboards to track third party exposure and performance. Act as the key control point to prevent the onboarding of supplier risk through data capture, review and assessment. Coordinate the de centralised supplier oversight framework, supporting, advising and collaborating with Business Owners globally, maintaining oversight of supplier reviews and ensuring policy compliance. Work closely with 2nd line risk functions (e.g. Financial Crime, Credit Risk, Business Continuity) to ensure supplier due diligence information is made available for SME review. Design and embed supplier oversight reporting capabilities and continuously improve performance and risk assessment governance and metrics. Continually monitor the global regulatory landscape to ensure policies and procedures remain compliant and fit for purpose. Provide guidance on all areas of the supplier lifecycle and business areas to direct reports and the wider team as required. Own the supplier contract management and oversight platform, ensuring supplier information is recorded, maintained and regularly reviewed. Maintain the Outsourcing Register, including the record of Business Owners, contracts, criticality and associated due diligence activities. Partner with Legal, Risk, Compliance, Procurement, IT, and Information Security to embed third party risk management practices. Engage with regulators, internal audit, and external assurance providers on third party risk matters. Communicate third party risk exposures and mitigation strategies to senior management and the board. Lead or support implementation of TPRM systems and tools to automate workflows and reporting. Maintain a centralised third party inventory and ensure quality, consistency, and completeness of vendor data. Support incident response and contingency planning related to third party failures or disruptions. Coordinate with business continuity and resilience teams to ensure robust third party crisis management. The knowledge, experience and qualifications you need Experience in operational risk, third party risk management, enterprise risk within financial services. Deep knowledge of regulatory requirements for outsourcing and third party risk (FCA, PRA, EBA, DORA, etc.). Strong knowledge of contract risk clauses, exit terms, business continuity, and supplier classification models. Proven senior leadership experience managing cross functional teams and risk frameworks in a complex global environment. Experience working closely with 2nd Line Risk and Assurance functions to ensure supplier due diligence is performed, monitored, and aligned to policy. Experience designing, owning and implementing supplier management and oversight frameworks, including contract database or supplier management systems, strong understanding of information security, data privacy, business continuity, and legal/vendor contracting principles. Experience with third party risk platforms (e.g., Archer, ServiceNow VRM, Aravo, Coupa, etc.) is a plus. Adept at leading cross functional engagements with second line and audit teams. Excellent communication, influencing, and presentation skills; experience engaging with senior stakeholders and regulators. Strategic Thinking Supplier & Third Party Governance Expertise Risk and Control Mindset Regulatory Acumen Leadership & People Management Stakeholder Influence & Communication Analytical & Problem Solving The knowledge, experience and qualifications that'll help Degree in Risk Management, Business, Law, Finance, or related field Master's degree or MBA advantageous Professional certifications in risk or third party management We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
Jan 08, 2026
Full time
Global Head of Third Party Risk Management London, United Kingdom Job Description Who we're looking for The Global Head of Third-Party Risk Management (TPRM) is responsible for designing, implementing, and overseeing a global framework to assess, monitor, and manage risks associated with Schroders' third-party relationships. This includes vendors, outsourcing partners, service providers, and other external entities critical to the firm's operations. The role ensures that third-party risk is embedded in business decision-making, aligned with regulatory expectations (e.g., FCA, PRA, EBA, SEC), and integrated within the wider enterprise risk management framework. The role requires cross-functional working with Risk, Compliance, Legal, and Technology to embed effective risk controls, due diligence, and supplier assurance within all stages of the procurement lifecycle. The role will bring a continuous improvement mindset, staying abreast of the evolving regulatory landscape to ensure Schroders' third party risk practices remain forward looking and fit for purpose. Based in London, the role reports to the Chief Procurement Officer, who is responsible for all Procurement activity across the organisation. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosper. The team Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do Lead the development and continuous enhancement of Schroders' Third Party Risk Management strategy and policy. Establish governance structures, including steering committees, reporting lines, and escalation protocols. Ensure alignment with regulatory standards (e.g., DORA, EBA Guidelines, UK PRA SS2/21) and Schroders' risk appetite. Develop and maintain a robust TPRM framework, including risk segmentation, due diligence, onboarding, monitoring, and exit processes. Define risk taxonomy and criticality tiers for third party services. Oversee enterprise wide risk assessments and due diligence of vendors, including financial stability, cyber resilience, and ESG risk. Establish ongoing monitoring mechanisms, including performance reviews, SLA adherence, and control testing. Implement early warning indicators and risk dashboards to track third party exposure and performance. Act as the key control point to prevent the onboarding of supplier risk through data capture, review and assessment. Coordinate the de centralised supplier oversight framework, supporting, advising and collaborating with Business Owners globally, maintaining oversight of supplier reviews and ensuring policy compliance. Work closely with 2nd line risk functions (e.g. Financial Crime, Credit Risk, Business Continuity) to ensure supplier due diligence information is made available for SME review. Design and embed supplier oversight reporting capabilities and continuously improve performance and risk assessment governance and metrics. Continually monitor the global regulatory landscape to ensure policies and procedures remain compliant and fit for purpose. Provide guidance on all areas of the supplier lifecycle and business areas to direct reports and the wider team as required. Own the supplier contract management and oversight platform, ensuring supplier information is recorded, maintained and regularly reviewed. Maintain the Outsourcing Register, including the record of Business Owners, contracts, criticality and associated due diligence activities. Partner with Legal, Risk, Compliance, Procurement, IT, and Information Security to embed third party risk management practices. Engage with regulators, internal audit, and external assurance providers on third party risk matters. Communicate third party risk exposures and mitigation strategies to senior management and the board. Lead or support implementation of TPRM systems and tools to automate workflows and reporting. Maintain a centralised third party inventory and ensure quality, consistency, and completeness of vendor data. Support incident response and contingency planning related to third party failures or disruptions. Coordinate with business continuity and resilience teams to ensure robust third party crisis management. The knowledge, experience and qualifications you need Experience in operational risk, third party risk management, enterprise risk within financial services. Deep knowledge of regulatory requirements for outsourcing and third party risk (FCA, PRA, EBA, DORA, etc.). Strong knowledge of contract risk clauses, exit terms, business continuity, and supplier classification models. Proven senior leadership experience managing cross functional teams and risk frameworks in a complex global environment. Experience working closely with 2nd Line Risk and Assurance functions to ensure supplier due diligence is performed, monitored, and aligned to policy. Experience designing, owning and implementing supplier management and oversight frameworks, including contract database or supplier management systems, strong understanding of information security, data privacy, business continuity, and legal/vendor contracting principles. Experience with third party risk platforms (e.g., Archer, ServiceNow VRM, Aravo, Coupa, etc.) is a plus. Adept at leading cross functional engagements with second line and audit teams. Excellent communication, influencing, and presentation skills; experience engaging with senior stakeholders and regulators. Strategic Thinking Supplier & Third Party Governance Expertise Risk and Control Mindset Regulatory Acumen Leadership & People Management Stakeholder Influence & Communication Analytical & Problem Solving The knowledge, experience and qualifications that'll help Degree in Risk Management, Business, Law, Finance, or related field Master's degree or MBA advantageous Professional certifications in risk or third party management We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio economic background, or any other protected characteristic.
Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .
Jan 06, 2026
Full time
Corporate Resources and Business Improvement The Corporate Resources and Business Improvement directorate is led by Dianne Tranmer. It is responsible for: People Function, Facilities Management, Digital Experience Unit and Technology Group, Information Governance, Executive Support Team and leadership of all our shared services across the GLA Group. This role is within the Digital Experience Unit (DEU), which is responsible for the delivery of all internal and external digital products and services at the GLA. About the team Digital and data services at the GLA play a critical role in enabling the delivery of the functions of the Mayor of London and the London Assembly, and a dedicated focus on user needs is critical to ensuring these services provide the best experience for our users. This matrix-managed role sits in the Product team, but will work with the Grant Services team; a newly formed team situated within the Digital Experience Unit who are designing a new service to support grants management across the GLA Group. Our portfolio of projects is not just focused on replacing systems but looking at the full end-to-end experience of grantees, grant making teams and other users, and the support provided to them through people, technology, policy and guidance. We have been engaging teams across the GLA to understand ways of working and pain points to help us understand what we can streamline, standardise and improve, and ultimately, design a new service that supports this. We are now in an exciting delivery phase and require additional project delivery support. About the role As Product Manager for the Grant Services team, you will be responsible for the planning, prioritisation and delivery of improved products and processes to support transformation and continuous improvement in this area, championing good practice, accessibility and a user-centred mindset. We require an experienced Product Manager to hit the ground running on supporting a number of active products in the grants and loans space, including: Salesforce GLA OPS Skills Gateway Jaspersoft This role will need to work in a complex delivery partner landscape that includes: Salesforce Hyphen8 Deloitte Internal system administrators GLA Finance / Transport for London The candidate would benefit from experience in working with enterprise architecture and/or the above products. They will need to develop and configure a set of product and platforms to create effective systems through integrations that may include SAP, DocuSign, Spotlight and others. What your day will look like: You'll work closely with grants programme teams to understand their funding requirements and translate these into product features and improvements in Salesforce, balancing stakeholder needs with realistic delivery timelines. You'll collaborate with the grants delivery team to prioritise the product backlog, making decisions about which enhancements move forward based on user needs, regulatory requirements, and organisational impact. You'll engage with users to gather feedback on the grants management system, identifying pain points and opportunities to streamline processes while maintaining compliance with funding and data protection requirements. You'll work alongside technical specialists and delivery partners to define requirements for system configurations, integrations with corporate systems and data migrations. You'll maintain product documentation including user stories and acceptance criteria, while participating in user acceptance testing and training activities to help grants officers adopt new features. Skills, knowledge and experience To be considered for the role you must meet the following essential criteria: Experience and passion for working according to the Government Service Standard. Confident in promoting the benefits of it to others at all levels of management. Experience working in a multidisciplinary, agile team, often with differing reporting lines, based in or out of the office, with in-house staff and contractors, whilst managing multiple suppliers. Experience in managing multiple projects at once, maintaining roadmaps and setting direction and digital product strategy. Extensive experience working in a user-centred manner, drawing out user needs and building, testing and iterating user stories. Demonstrable track record of maintaining and improving digital services. Thorough understanding of digital trends, practices and directions. Experience of grants management and Salesforce is desirable. The core competencies that we will be shortlisting against (all level 3): Building and managing relationships - is developing rapport and working effectively with a diverse range of people, sharing knowledge and skills to deliver shared goals. Communicating and influencing - is presenting information and arguments clearly and convincingly so that others see us as credible and articulate and engage with us. Problem solving - is analysing and interpreting situations from a variety of viewpoints and finding creative, workable and timely solutions. The GLA Competency Framework Guidelines further detailing each competency and the different level indicators can be found here: GLA Competency Framework How to apply If you would like to apply for the role you will need to submit the following: Up to date CV. Personal statement with a maximum of 1500 words. Please ensure you address how you demonstrate the essential criteria outlined above in the advert. Please ensure your CV and Personal Statement have a maximum file size of 1.5MB each and upload your Personal Statement to the 'CV and Cover Letters' section' of the form, ensuring you address the technical requirements and competencies in your Personal Statement. Word or PDF format preferred and do not include any photographs or images. Please ensure your CV and Personal Statement are saved with the job reference number as part of the naming convention (E.g., "CV - applicant name - 012345). As part of GLA's continuing commitment to be an inclusive and equal opportunity employer we will be removing personal identifiable information from CVs and Personal Statements that could cause discrimination. If you have questions about the role If you wish to talk to someone about the role, the hiring manager Michele Lambert / Helen Wilson would be happy to speak to you. Please contact them via . If you have any questions about the recruitment process, contact the who support the GLA with recruitment. Assessment process Once you have submitted an application, your details will be reviewed by a panel. If shortlisted, you'll be invited to an interview/assessment. The interview/assessment date is: Week of 19 - 26 January 2026 (may be subject to change). Equality, diversity and inclusion London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability. We particularly encourage applications from Black, Asian and Minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. We are committed to being an inclusive employer and we are happy to consider flexible working arrangements. We would welcome applications from candidates who are seeking part time work as this role is open to job share. Please note we are a Disability Confident Employer so for candidates who wish to be considered under the scheme and meet the essential criteria, they will automatically be invited to interview. Please note, should you require any adjustments through the process, we will accommodate as much as possible. Please contact the recruitment team for further information if required. Benefits GLA staff are hybrid working up to 3 days a week in our offices and remotely depending on their role. As part of this, you will need to split your time between home working and coming into the office. In addition to a good salary package, you will be paid every four weeks, providing frequent salary payments. We also offer an attractive range of benefits including 30 days' annual leave, interest free season ticket loan, interest free bicycle loan and a career average pension scheme. Additional Information Please note, all candidates will need to confirm that the information provided in this application form is true and correct. Should a candidate deliberately give false information, including the use of AI software, they understand that this would disqualify them from consideration. Successful candidates must undergo a criminal record (DBS) check but some roles may require additional security screening. More Support If you have a disability which makes submitting an online application form difficult, please contact .
We're privileged to work with some amazing people here at Upton Grey Close , our residential service for adults with learning disabilities and additional needs. As a Support Worker (known locally as Residential Services Officer ), you'll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team. We welcome visits to Upton Grey if you would like a tour around the facilities before applying, please don't hesitate to get in touch to arrange this. What you'll do: Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs. Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User. Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page. What we're looking for: An understanding of the needs of the client group and have experience working with them to achieve independence. Able to demonstrate the core values of patience, empathy and compassion. A team player with strong collaborative skills. Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues. Sound IT skills and able to accurately record information. Due to the remit of this role to provide services/personal care to vulnerable women, and hence the sensitive nature of the work, only female applicants can be considered for this post, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9, Part 1, Paragraph 1). Why join us? Comprehensive induction programme with all necessary training. Great satisfaction from supporting people to get the most out of their stay. Commitment to personal development, including support for QCF training. Preparation for future senior-level opportunities. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. As this is a 24/7 service, you'll be required to work a shift pattern to respond to the demands of the service. This may include working weekends and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant. Applicants can expect to hear from us within two weeks of the advertised closing date.
Jan 06, 2026
Full time
We're privileged to work with some amazing people here at Upton Grey Close , our residential service for adults with learning disabilities and additional needs. As a Support Worker (known locally as Residential Services Officer ), you'll provide personalised support, helping individuals take part in a variety of meaningful activities during their stay. We aim to make our short stay breaks feel like a holiday, offering fulfilling experiences both in the community and within our safe, comfortable environment. Our service is based in a spacious, modern building and you'll receive comprehensive induction and training, so you can become a confident and valued member of our friendly and supportive team. We welcome visits to Upton Grey if you would like a tour around the facilities before applying, please don't hesitate to get in touch to arrange this. What you'll do: Deliver Exceptional Care: Be at the heart of providing the best physical and emotional care, ensuring our Service Users feel safe, comfortable and valued. You'll proactively observe and assess their health and well-being, acting quickly to support their needs. Collaborate and Innovate: Work with families, carers, colleagues and other professionals to create and carry out personalised care plans. Your input will be important in shaping the support we offer, ensuring it aligns with the individual goals and wishes of each Service User. Communicate and Document: As shift leader, you'll keep the lines of communication open and maintain detailed records that reflect the progress and needs of our Service Users. Your reports and case records will be vital in delivering consistent, high-quality care and ensuring everyone is on the same page. What we're looking for: An understanding of the needs of the client group and have experience working with them to achieve independence. Able to demonstrate the core values of patience, empathy and compassion. A team player with strong collaborative skills. Excellent communication skills for building positive relationships with a diverse range of people, including clients, their families, carers, professionals and colleagues. Sound IT skills and able to accurately record information. Due to the remit of this role to provide services/personal care to vulnerable women, and hence the sensitive nature of the work, only female applicants can be considered for this post, in accordance with the provisions of the Occupational Requirement (Equality Act 2010, Schedule 9, Part 1, Paragraph 1). Why join us? Comprehensive induction programme with all necessary training. Great satisfaction from supporting people to get the most out of their stay. Commitment to personal development, including support for QCF training. Preparation for future senior-level opportunities. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. Competitive benefits package, including generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. As this is a 24/7 service, you'll be required to work a shift pattern to respond to the demands of the service. This may include working weekends and a variety of shifts including early, late, sleep-in shifts and bank holidays for which enhancements will be paid in line with the HCC salary policy. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of could include: Support Worker, Care Assistant, Care Worker, Home Carer, Health Care Assistant, Community Support Worker, Domiciliary Care Worker, Night Carer, Personal Care Giver, Teaching Assistant, Learning Support Assistant, Day Opportunities Support Worker, Day Services Support Worker, Residential Care Support Worker, Home Care Assistant. Applicants can expect to hear from us within two weeks of the advertised closing date.
Opus People Solutions Ltd
Alconbury, Cambridgeshire
Systems Support Officer Pay : 14.82 per hour paye or 19.22 umbrella Hours : 37 per week, part time hours will not be considered The position is likely to be extended/become fixed-term contract after the initial 12-week period. Location : Alconbury (hybrid) 4 days working from home, every Wednesday in the office, however - you may also be asked to change your working day in the office or attend more often if needed. Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for Systems Support Officer to support their Business Systems Team. The team are responsible for maintaining system integrity, availability, and robustness, support and enhancement of the existing ERP systems and development of new functionality. Development is fed by technology roadmap, programme or because of incident management change requirements. All Business Systems Teams work closely with internal and 3rd party partners/suppliers to provide escalated support management where required. Your main duties would be to contribute to the effective running of the Business Support team; to deliver a high quality, customer focussed service responding to queries; To help maintain the ERP systems we support, to ensure that these meet statutory requirements and customer needs. The Business Systems Team provides operational level, functional and technical support to users of the various LGSS ERP platforms, including but not limited to ERP systems. You will be responsible for: Act as first point of contact for Shared Service systems to help and support system users perform their tasks more effectively, escalating more technical problems to System Support Analysts as appropriate Perform daily housekeeping activities which support the business processes Assist with managing the call list, including monitoring calls logged via HALO, managing inboxes, carrying out daily tasks on a rota basis Work as an effective team member assisting and supporting colleagues across the service as appropriate to ensure accurate and timely service delivery. Utilise effective communication and a proactive approach to ensure collaborative working with colleagues across Business Systems, and wider Shared Service departments e.g. IT Departments, Payroll Helpdesk, Finance Operations Helpdesk Successful candidate would ideally possess experience of a customer focused support / technical environment (Desirable), experience of managing calls via a ticketing system (Desirable), ability to plan and prioritise workloads and time with the minimum of supervision, methodical worker with excellent attention to detail, ability to adapt, react and contribute positively to changes and ability to work across multiple applications. If you are interested, please apply now!
Jan 05, 2026
Seasonal
Systems Support Officer Pay : 14.82 per hour paye or 19.22 umbrella Hours : 37 per week, part time hours will not be considered The position is likely to be extended/become fixed-term contract after the initial 12-week period. Location : Alconbury (hybrid) 4 days working from home, every Wednesday in the office, however - you may also be asked to change your working day in the office or attend more often if needed. Opus People Solutions are recruiting on behalf of Cambridgeshire County Council for Systems Support Officer to support their Business Systems Team. The team are responsible for maintaining system integrity, availability, and robustness, support and enhancement of the existing ERP systems and development of new functionality. Development is fed by technology roadmap, programme or because of incident management change requirements. All Business Systems Teams work closely with internal and 3rd party partners/suppliers to provide escalated support management where required. Your main duties would be to contribute to the effective running of the Business Support team; to deliver a high quality, customer focussed service responding to queries; To help maintain the ERP systems we support, to ensure that these meet statutory requirements and customer needs. The Business Systems Team provides operational level, functional and technical support to users of the various LGSS ERP platforms, including but not limited to ERP systems. You will be responsible for: Act as first point of contact for Shared Service systems to help and support system users perform their tasks more effectively, escalating more technical problems to System Support Analysts as appropriate Perform daily housekeeping activities which support the business processes Assist with managing the call list, including monitoring calls logged via HALO, managing inboxes, carrying out daily tasks on a rota basis Work as an effective team member assisting and supporting colleagues across the service as appropriate to ensure accurate and timely service delivery. Utilise effective communication and a proactive approach to ensure collaborative working with colleagues across Business Systems, and wider Shared Service departments e.g. IT Departments, Payroll Helpdesk, Finance Operations Helpdesk Successful candidate would ideally possess experience of a customer focused support / technical environment (Desirable), experience of managing calls via a ticketing system (Desirable), ability to plan and prioritise workloads and time with the minimum of supervision, methodical worker with excellent attention to detail, ability to adapt, react and contribute positively to changes and ability to work across multiple applications. If you are interested, please apply now!
Hybrid - 2 days in the office £35 per hour (umbrella) Job Family overview Organisational support job family overview: Delivery of services to support the Council and its partners in longer term; corporate compliance, contracting, planning, performance, policy and strategy. Focus on the business and service infrastructure of the Council and its partners to ensure effective management and proper compliance Advice and services rendered will generally be accepted as authoritative and recommended practice Specialist area and/or management knowledge Understanding area concepts and plans Defining implications of external influences and trends Shaping of Council responses including service plans/strategies & policies Definition & management of strategic planning processes Monitoring and reporting of performance Service / function Context The overall responsibilities of the service/function are: The Wiltshire Pension Fund is established under Local Government Pension Scheme Regulations. Its purpose is to meet all future pension liabilities of its scheme members, whilst at the same time seeking to minimise the contributions that need to be paid into the Fund by the employer bodies. The level of employer contributions is assessed every three years through an actuarial valuation of the Fund. The Wiltshire Pension Fund administers pensions on behalf of over 180 different employer organisations, ranging from local authorities, FE colleges, academies, charities and third party service providers. The Pension Team is responsible for the governance and administration of the Wiltshire Pension Fund as well as the Fire Uniform Pension schemes. The LGPS benefits being administered amount to liabilities, valued at the last triennial valuation of £2.7bn and these are funded by assets managed by the Fund of circ. £3bn. The Fund pays out benefits of around £100m each year and receives in contributions from employers of £120m. The Fund must be administered in line with the appropriate statutory scheme and a variety of overarching legislation, including tax regulations. It also has to comply with various statutory guidance, in particular the Pension Regulator's Code of Practice 13, which covers the governance requirements expected of all public sector pension schemes, including the LGPS. Importantly the Fund is required to report any breaches of the law to the Pension Regulator, whether they have occurred within the Fund or any of the scheme's employers. The correct administration is critical to ensure the Fund isn't fined by the Pension Regulator along with the associated reputational risk, but the management of the Fund's assets and liabilities is attributable to its solvency and determines the level of contributions to be paid by employer's organisations, a significant cost for them and for many smaller employers as this has a direct impact on their financial viability. The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund's 180+ scheme employers, overseeing the admission and cessation of these organisations. It monitors and reviews the investment strategy of the Fund and brings forward proposals for improvement as appropriate to ensure the assets and costs of the Wiltshire Pension Fund are accounted for and reported correctly and legally. Investment manager services are procured on behalf of the Fund via the Brunel Pension Partnership, in which the Fund participates together with 9 other LGPS Funds. It procures actuarial services and other third party providers which value more than £7m and to ensure the continual development and enhancement of the pension administration service by improving performance and appropriate development of IT. Main Purpose of the Job To plan and implement the new payroll system, supervising and coordinating transition of the Pensioner Payroll out of the Council's system onto a payroll integrated within the pension administration system. Monitoring and reporting on progress of this project to senior management, working with internal colleagues and external software providers. Independently developing new working practices and control processes in collaboration with the pension administration team. To have overall responsibility for the pensioner payroll making more than 16,000 monthly BACS payments worth c£100m p/a. Ensure monthly pension payments and twice weekly immediate payments are made on time and accurately to all beneficiaries. All required regulatory returns and payments are completed and submitted on time. As the leading qualified payroll specialist within the pension fund this role will require the post holder to independently lead this service and to resolve any issues and plan effectively to ensure this critical service is provided throughout the year. Any required support will need to be requested via external agencies or through reference to specialist pensions and tax regulations by the post holder. Design and implement controls and processes to ensure the payroll is accurate, well controlled and administered efficiently. To report monthly on the effectiveness of these controls to senior management and identify any problems, proactively considering risks and problems before they occur. Regularly undertake tasks to ensure the accuracy of payroll records, working with internal colleagues and external agencies to carry out mortality tracing, annual pension increases, pensioner records updates and dealing with any overpayment recovery. To lead and direct the Payroll Officer, encompassing initial training and any changes to existing working practice. To plan workload across the small team to ensure all payroll deadlines are met to ensure on time and accurate payments are maintained. Job duties Run the monthly pensioner payroll, making timely and accurate payments to all pensioners. Ensuring all tasks are planned and conducted on time. This will include processing starters, leavers and any changes. Responding to time pressured requests for new payments and prioritising changes or new pensions to be paid as well as responding to requests from other teams and pensioners, ensuring the fixed monthly payroll deadline is always met. To plan and implement transition of the Pensioner Payroll out of the Council's payroll system onto a payroll integrated within the pension administration system. Working with the system provider and council payroll team to transfer data in a controlled manner. Design and implement new processes to run within the pension team and proactively consider risks and controls required. Complete all statutory returns and make associated payments, such as RTI returns to HMRC and tax payments on time. To be responsible for all member/HMRC tax code queries, ensuring the correct tax deductions are applied to pensions in payment. Maintaining a high level of understanding of relevant pensions and HMRC regulations which affect the payroll, interpreting these and ensuring the fund remains compliant. Undertaking this as the senior and senior leader of the payroll service for the pension fund and where support is required seeking appropriate external advice and guidance on issues. To undertake monthly reconciliations and controls, compiling these to report on their effectiveness. Identify any issues and design new processes to address any problems. Being proactive in considering risks to the payroll to fraud, error or system failure and designing new processes to continually ensure a robust and accurate service is provided. To work alongside the Benefit Managers to ensure all overpaid pensions are recovered on notification of death. To undertake regular processes to ensure the integrity of payroll data, completing mortality tracing, updating payroll records such as address and bank detail changes. Reviews of child pension payments and ensuring changes to monthly pension payments for dependants transferring from short to long term benefits. Providing a high quality service to all scheme members, effectively being the first point of contact for all relevant queries, issuing payslips and P60 reports. To work in collaboration with member services department to resolve any queries from pensioners. To provide outputs from the payroll system for input to the financial ledger. Ensure clear and informative information is provided to members on their pay, through payslips and p60 documents provided electronically. This role forms a key post in the Operations Team, and depending on workload will be required to assist with other tasks across the team in line with the skills and responsibilities of the role, in order to provide team resilience. Person Specification Essential Experience of running a payroll for a large employer. A relevant professional payroll qualification. Evidence of continued professional development. Significant understanding of the principles of the Local Government Pension Scheme (LGPS). Experience and working knowledge of the issues surrounding pensions nationally. Significant evidence of negotiation and influencing skills. A proven ability to solve problems and develop innovative, streamlined solutions. Skills in delegating and working with other members of a team. Fully conversant with Microsoft Office. Computer literate with at least "intermediate" spreadsheet skills and competent word-processing skills. . click apply for full job details
Jan 01, 2026
Full time
Hybrid - 2 days in the office £35 per hour (umbrella) Job Family overview Organisational support job family overview: Delivery of services to support the Council and its partners in longer term; corporate compliance, contracting, planning, performance, policy and strategy. Focus on the business and service infrastructure of the Council and its partners to ensure effective management and proper compliance Advice and services rendered will generally be accepted as authoritative and recommended practice Specialist area and/or management knowledge Understanding area concepts and plans Defining implications of external influences and trends Shaping of Council responses including service plans/strategies & policies Definition & management of strategic planning processes Monitoring and reporting of performance Service / function Context The overall responsibilities of the service/function are: The Wiltshire Pension Fund is established under Local Government Pension Scheme Regulations. Its purpose is to meet all future pension liabilities of its scheme members, whilst at the same time seeking to minimise the contributions that need to be paid into the Fund by the employer bodies. The level of employer contributions is assessed every three years through an actuarial valuation of the Fund. The Wiltshire Pension Fund administers pensions on behalf of over 180 different employer organisations, ranging from local authorities, FE colleges, academies, charities and third party service providers. The Pension Team is responsible for the governance and administration of the Wiltshire Pension Fund as well as the Fire Uniform Pension schemes. The LGPS benefits being administered amount to liabilities, valued at the last triennial valuation of £2.7bn and these are funded by assets managed by the Fund of circ. £3bn. The Fund pays out benefits of around £100m each year and receives in contributions from employers of £120m. The Fund must be administered in line with the appropriate statutory scheme and a variety of overarching legislation, including tax regulations. It also has to comply with various statutory guidance, in particular the Pension Regulator's Code of Practice 13, which covers the governance requirements expected of all public sector pension schemes, including the LGPS. Importantly the Fund is required to report any breaches of the law to the Pension Regulator, whether they have occurred within the Fund or any of the scheme's employers. The correct administration is critical to ensure the Fund isn't fined by the Pension Regulator along with the associated reputational risk, but the management of the Fund's assets and liabilities is attributable to its solvency and determines the level of contributions to be paid by employer's organisations, a significant cost for them and for many smaller employers as this has a direct impact on their financial viability. The Wiltshire Pension Fund ensures all pension benefits are paid correctly, on a timely basis and in line with the scheme regulations. It manages the relationships with the Fund's 180+ scheme employers, overseeing the admission and cessation of these organisations. It monitors and reviews the investment strategy of the Fund and brings forward proposals for improvement as appropriate to ensure the assets and costs of the Wiltshire Pension Fund are accounted for and reported correctly and legally. Investment manager services are procured on behalf of the Fund via the Brunel Pension Partnership, in which the Fund participates together with 9 other LGPS Funds. It procures actuarial services and other third party providers which value more than £7m and to ensure the continual development and enhancement of the pension administration service by improving performance and appropriate development of IT. Main Purpose of the Job To plan and implement the new payroll system, supervising and coordinating transition of the Pensioner Payroll out of the Council's system onto a payroll integrated within the pension administration system. Monitoring and reporting on progress of this project to senior management, working with internal colleagues and external software providers. Independently developing new working practices and control processes in collaboration with the pension administration team. To have overall responsibility for the pensioner payroll making more than 16,000 monthly BACS payments worth c£100m p/a. Ensure monthly pension payments and twice weekly immediate payments are made on time and accurately to all beneficiaries. All required regulatory returns and payments are completed and submitted on time. As the leading qualified payroll specialist within the pension fund this role will require the post holder to independently lead this service and to resolve any issues and plan effectively to ensure this critical service is provided throughout the year. Any required support will need to be requested via external agencies or through reference to specialist pensions and tax regulations by the post holder. Design and implement controls and processes to ensure the payroll is accurate, well controlled and administered efficiently. To report monthly on the effectiveness of these controls to senior management and identify any problems, proactively considering risks and problems before they occur. Regularly undertake tasks to ensure the accuracy of payroll records, working with internal colleagues and external agencies to carry out mortality tracing, annual pension increases, pensioner records updates and dealing with any overpayment recovery. To lead and direct the Payroll Officer, encompassing initial training and any changes to existing working practice. To plan workload across the small team to ensure all payroll deadlines are met to ensure on time and accurate payments are maintained. Job duties Run the monthly pensioner payroll, making timely and accurate payments to all pensioners. Ensuring all tasks are planned and conducted on time. This will include processing starters, leavers and any changes. Responding to time pressured requests for new payments and prioritising changes or new pensions to be paid as well as responding to requests from other teams and pensioners, ensuring the fixed monthly payroll deadline is always met. To plan and implement transition of the Pensioner Payroll out of the Council's payroll system onto a payroll integrated within the pension administration system. Working with the system provider and council payroll team to transfer data in a controlled manner. Design and implement new processes to run within the pension team and proactively consider risks and controls required. Complete all statutory returns and make associated payments, such as RTI returns to HMRC and tax payments on time. To be responsible for all member/HMRC tax code queries, ensuring the correct tax deductions are applied to pensions in payment. Maintaining a high level of understanding of relevant pensions and HMRC regulations which affect the payroll, interpreting these and ensuring the fund remains compliant. Undertaking this as the senior and senior leader of the payroll service for the pension fund and where support is required seeking appropriate external advice and guidance on issues. To undertake monthly reconciliations and controls, compiling these to report on their effectiveness. Identify any issues and design new processes to address any problems. Being proactive in considering risks to the payroll to fraud, error or system failure and designing new processes to continually ensure a robust and accurate service is provided. To work alongside the Benefit Managers to ensure all overpaid pensions are recovered on notification of death. To undertake regular processes to ensure the integrity of payroll data, completing mortality tracing, updating payroll records such as address and bank detail changes. Reviews of child pension payments and ensuring changes to monthly pension payments for dependants transferring from short to long term benefits. Providing a high quality service to all scheme members, effectively being the first point of contact for all relevant queries, issuing payslips and P60 reports. To work in collaboration with member services department to resolve any queries from pensioners. To provide outputs from the payroll system for input to the financial ledger. Ensure clear and informative information is provided to members on their pay, through payslips and p60 documents provided electronically. This role forms a key post in the Operations Team, and depending on workload will be required to assist with other tasks across the team in line with the skills and responsibilities of the role, in order to provide team resilience. Person Specification Essential Experience of running a payroll for a large employer. A relevant professional payroll qualification. Evidence of continued professional development. Significant understanding of the principles of the Local Government Pension Scheme (LGPS). Experience and working knowledge of the issues surrounding pensions nationally. Significant evidence of negotiation and influencing skills. A proven ability to solve problems and develop innovative, streamlined solutions. Skills in delegating and working with other members of a team. Fully conversant with Microsoft Office. Computer literate with at least "intermediate" spreadsheet skills and competent word-processing skills. . click apply for full job details
Senior Business Development Manager B2B Carbon Markets Carbonfuture 2 months ago Job Description About Carbonfuture Carbonfuture is the trust infrastructure for durable carbon removal. We provide the tools and services that help suppliers bring projects to market and enable buyers to invest in carbon removal with confidence. Our infrastructure ensures the integrity of carbon removal and enables it to scale. Your role & responsibilities As a Senior Business Development Manager, you play a pivotal role in partnering with our (prospective) clients, guiding them in sourcing the essential, de risked carbon removal credit portfolios to achieve their climate objectives. Your unique blend of approachability, carbon markets expertise and effective commercial drive will be instrumental in expanding our business across Europe, Middle East and potentially parts of Asia. You will be part of a global commercial team and collaborate closely also with the project origination, product, and marketing teams. Dominic, our Chief Growth Officer, will provide you with everything you need for your success and growth. What you'll do Campaign Strategy and Execution: Define, steer, and execute B2B outbound campaigns aimed at securing long-term purchase agreements and spot sales for our high-quality durable carbon removal credits. Proposal Management and Contracting: Lead the crafting of proposals in response to buyer carbon removal RFPs, engage with senior-level corporate stakeholders, and navigate technical due diligence processes with the support of our experienced project origination team. Effectively close mutually beneficial agreements helping to scale a trustworthy, well supplied durable carbon removal market. Strategic Partnerships: Develop robust networks and establish fruitful new partnerships with key stakeholders in the industry, reinforcing our sales, market presence and market shaping contribution. Deep Dive into Carbon Removal Projects: Acquire an in-depth understanding of our expanding portfolio of diverse durable carbon removal technologies, becoming well versed in their unique attributes, and effectively communicate their significance to various audiences. Client Insights & Product Enhancement: Understand market dynamics and our clients' challenges and desires, translating these insights into innovative solutions in collaboration with our product and communications teams. Representational Duties: Represent Carbonfuture at conferences, events, working groups, and associations, nurturing strong relationships and providing valuable market insights to internal teams. Market Expertise: Stay up-to-date with industry trends, emerging technologies, and regulatory developments, demonstrating unwavering commitment to expertise and the strong capacity to serve as the trusted advisor to our corporate clients. What you bring to the table You have 3+ years professional experience in consultative Business Development and B2B Sales roles, with a solid sales track record from pipeline building to effective deal closure including deal sizes in multi million USD. You are familiar with carbon markets and climate related guidances and frameworks; prior experience and an existing network in the carbon (removal) market are a strong asset, preferably in London/UK. You are proficient in negotiation, complemented by a keen commercial acumen and a deep understanding of effective contract management. You have a keen interest in understanding a client's individual needs and making them successful. You've demonstrated expertise in building successful channel sales and partnerships. You are an effective and captivating communicator, both in verbal and written communication. Fluency in English is key. German, Spanish and/or French are a plus. You have a creative and tenacious mindset with a strong bias for action. You are willing to travel, accommodating about % of your time for business related trips. What we offer A ground breaking business with an early foothold in the carbon removal industry and the ability to have a real impact on climate change A rapidly growing international team with a shared mission to address climate change 30 days paid leave + bank holidays Sports and Health benefits Purpose driven, ambitious colleagues and a friendly, open and inclusive environment Carbonfuture is an international hybrid / remote office environment with team members located in the EU, US and Latin America. Candidates should be prepared to either work from home or at a remote location of their choosing. This position requires the ability to work core hours Monday through Friday with availability for European time zone meetings and events. This position will require occasional early morning or evening work and some in person attendance for all staff or department level events which will require overnight travel. Candidates from cultures and backgrounds underrepresented in VC backed startups and the climate space are strongly encouraged to apply. A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. In the case of equal suitability, preference is given to structurally discriminated individuals. Are you passionate about addressing the urgent climate crisis? Look no further. At Carbonfuture, we are building the Trust Infrastructure for durable carbon removal so we can reach the necessary gigatonne scale and ensure a just and livable future for generations to come. In 2019, a visionary concept laid the foundation
Jan 01, 2026
Full time
Senior Business Development Manager B2B Carbon Markets Carbonfuture 2 months ago Job Description About Carbonfuture Carbonfuture is the trust infrastructure for durable carbon removal. We provide the tools and services that help suppliers bring projects to market and enable buyers to invest in carbon removal with confidence. Our infrastructure ensures the integrity of carbon removal and enables it to scale. Your role & responsibilities As a Senior Business Development Manager, you play a pivotal role in partnering with our (prospective) clients, guiding them in sourcing the essential, de risked carbon removal credit portfolios to achieve their climate objectives. Your unique blend of approachability, carbon markets expertise and effective commercial drive will be instrumental in expanding our business across Europe, Middle East and potentially parts of Asia. You will be part of a global commercial team and collaborate closely also with the project origination, product, and marketing teams. Dominic, our Chief Growth Officer, will provide you with everything you need for your success and growth. What you'll do Campaign Strategy and Execution: Define, steer, and execute B2B outbound campaigns aimed at securing long-term purchase agreements and spot sales for our high-quality durable carbon removal credits. Proposal Management and Contracting: Lead the crafting of proposals in response to buyer carbon removal RFPs, engage with senior-level corporate stakeholders, and navigate technical due diligence processes with the support of our experienced project origination team. Effectively close mutually beneficial agreements helping to scale a trustworthy, well supplied durable carbon removal market. Strategic Partnerships: Develop robust networks and establish fruitful new partnerships with key stakeholders in the industry, reinforcing our sales, market presence and market shaping contribution. Deep Dive into Carbon Removal Projects: Acquire an in-depth understanding of our expanding portfolio of diverse durable carbon removal technologies, becoming well versed in their unique attributes, and effectively communicate their significance to various audiences. Client Insights & Product Enhancement: Understand market dynamics and our clients' challenges and desires, translating these insights into innovative solutions in collaboration with our product and communications teams. Representational Duties: Represent Carbonfuture at conferences, events, working groups, and associations, nurturing strong relationships and providing valuable market insights to internal teams. Market Expertise: Stay up-to-date with industry trends, emerging technologies, and regulatory developments, demonstrating unwavering commitment to expertise and the strong capacity to serve as the trusted advisor to our corporate clients. What you bring to the table You have 3+ years professional experience in consultative Business Development and B2B Sales roles, with a solid sales track record from pipeline building to effective deal closure including deal sizes in multi million USD. You are familiar with carbon markets and climate related guidances and frameworks; prior experience and an existing network in the carbon (removal) market are a strong asset, preferably in London/UK. You are proficient in negotiation, complemented by a keen commercial acumen and a deep understanding of effective contract management. You have a keen interest in understanding a client's individual needs and making them successful. You've demonstrated expertise in building successful channel sales and partnerships. You are an effective and captivating communicator, both in verbal and written communication. Fluency in English is key. German, Spanish and/or French are a plus. You have a creative and tenacious mindset with a strong bias for action. You are willing to travel, accommodating about % of your time for business related trips. What we offer A ground breaking business with an early foothold in the carbon removal industry and the ability to have a real impact on climate change A rapidly growing international team with a shared mission to address climate change 30 days paid leave + bank holidays Sports and Health benefits Purpose driven, ambitious colleagues and a friendly, open and inclusive environment Carbonfuture is an international hybrid / remote office environment with team members located in the EU, US and Latin America. Candidates should be prepared to either work from home or at a remote location of their choosing. This position requires the ability to work core hours Monday through Friday with availability for European time zone meetings and events. This position will require occasional early morning or evening work and some in person attendance for all staff or department level events which will require overnight travel. Candidates from cultures and backgrounds underrepresented in VC backed startups and the climate space are strongly encouraged to apply. A diverse and inclusive workplace where we learn from each other is an integral part of our culture. We actively welcome people of different backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer. In the case of equal suitability, preference is given to structurally discriminated individuals. Are you passionate about addressing the urgent climate crisis? Look no further. At Carbonfuture, we are building the Trust Infrastructure for durable carbon removal so we can reach the necessary gigatonne scale and ensure a just and livable future for generations to come. In 2019, a visionary concept laid the foundation
London, between Dagenham and Greenwich Competitive starting salary from £75,312 up to £77,396 per annum (dependent upon experience) with potential to progress. A discretionary range for candidates with exception experience can be discussed/considered Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us. At CU Group (part of Coventry University Educational Group) we are firmly focused on preparing students for successful careers, in the context of the industry's current and future demands. The Role Based on campus in CU London, between Dagenham and Greenwich this role will report to and work closely with the Chief Academic Officer, and liaise with others across our multi-campus operation, the university group and external business and communities. You will take the lead on all aspects of the delivery, development and enhancement of the academic offer and external commitments at CU London. You will ensure CU London has a high-quality, sustainable, employer-engaged, demand-driven and attractive academic offer that is appropriate for the local and regional context, attracting students locally, regionally, nationally and internationally. You will drive CU London to be sector leading in terms of student experience. You will be a key member of the Senior Management Team in CU London and the CU Group Executive Team across CU Group and engage with wider company and university activities where appropriate to the role. Within its local / campus focus, as the Senior Leader with campus responsibility, you will lead the development and diversification of the London campuses, reflecting the place and circumstance that it operates. This role will join existing and developing new forums for business and community engagement and represent the campus in local and educational business groups. Through these groups, the Academic Director will actively seek out opportunities to co-create and develop opportunities to enrich and diversify the offer at CU London. Will take a leading and ambassadorial role and be the face of CU London, establishing new opportunities and co-create activities within the wider University to diversify the offer. Also leading on our Civic Duties associated with our amazing building in Dagenham. Our Successful Candidate: You will be self-disciplined and determined to lead, manage, and develop CU London's academic team to ensure they are highly effective, reflective, efficient, and high performing across the full range of performance metrics. You will also lead in conjunction with multi-campus academic staff on new programme developments, major amendments and where necessary manage withdrawal, ensuring changes are aligned to current and future demand, informed through evidence-based decision making, and enable student recruitment targets to be achieved. This role is based across the Coventry University London (part of CUG) campuses in Dagenham and Greenwich. The Benefits As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fee's for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers New Electric Car Scheme Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. We look forward to hearing from you! Closing Date: 16 January 2026.
Jan 01, 2026
Full time
London, between Dagenham and Greenwich Competitive starting salary from £75,312 up to £77,396 per annum (dependent upon experience) with potential to progress. A discretionary range for candidates with exception experience can be discussed/considered Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us. At CU Group (part of Coventry University Educational Group) we are firmly focused on preparing students for successful careers, in the context of the industry's current and future demands. The Role Based on campus in CU London, between Dagenham and Greenwich this role will report to and work closely with the Chief Academic Officer, and liaise with others across our multi-campus operation, the university group and external business and communities. You will take the lead on all aspects of the delivery, development and enhancement of the academic offer and external commitments at CU London. You will ensure CU London has a high-quality, sustainable, employer-engaged, demand-driven and attractive academic offer that is appropriate for the local and regional context, attracting students locally, regionally, nationally and internationally. You will drive CU London to be sector leading in terms of student experience. You will be a key member of the Senior Management Team in CU London and the CU Group Executive Team across CU Group and engage with wider company and university activities where appropriate to the role. Within its local / campus focus, as the Senior Leader with campus responsibility, you will lead the development and diversification of the London campuses, reflecting the place and circumstance that it operates. This role will join existing and developing new forums for business and community engagement and represent the campus in local and educational business groups. Through these groups, the Academic Director will actively seek out opportunities to co-create and develop opportunities to enrich and diversify the offer at CU London. Will take a leading and ambassadorial role and be the face of CU London, establishing new opportunities and co-create activities within the wider University to diversify the offer. Also leading on our Civic Duties associated with our amazing building in Dagenham. Our Successful Candidate: You will be self-disciplined and determined to lead, manage, and develop CU London's academic team to ensure they are highly effective, reflective, efficient, and high performing across the full range of performance metrics. You will also lead in conjunction with multi-campus academic staff on new programme developments, major amendments and where necessary manage withdrawal, ensuring changes are aligned to current and future demand, informed through evidence-based decision making, and enable student recruitment targets to be achieved. This role is based across the Coventry University London (part of CUG) campuses in Dagenham and Greenwich. The Benefits As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes: Excellent Employers Pension Contribution 30 days Annual leave plus Bank Holidays New Holiday Purchase Scheme up to 5 additional days Life Assurance 4 x Salary BUPA Cash Plan 50% off Tuition Fee's for staff dependants CU Reward Scheme - Discounts across a range of High Street/ Online Retailers New Electric Car Scheme Cycle To work scheme Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. We look forward to hearing from you! Closing Date: 16 January 2026.
Head of Claims Performance page is loaded Head of Claims Performancelocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: Head of Claims Performance Overview The Head of Claims Performance will lead service excellence, governance, and operational effectiveness across the International Claims function. Reporting directly to the Chief Claims Officer, the role is responsible for designing and embedding robust processes, frameworks, and performance monitoring tools that provide actionable insights into claims performance at both strategic and operational levels.This is a proactive role rather than reactive, accountable for meeting KPI's, giving clear insight to the claims leadership team and generally keeping the claims function safe and compliant.A key element of the role is to work in close partnership with Underwriting Performance, ensuring that claims insights directly inform underwriting decisions, portfolio management, and overall business performance. Key Responsibilities Performance Insight & Collaboration Proactively monitor and analyse claims performance across all Lines of Business, identifying trends, opportunities, and areas for improvement. Work closely with Underwriting Performance to share claims insights that drive a deeper understanding of profitability, risk selection, and underwriting quality. Lead the large loss and volatility review processes, ensuring effective escalation and alignment with underwriting feedback loops. Develop and maintain dashboards and analytical tools to support claims and underwriting performance tracking and decision-making. Operational Leadership Manage the claims operations function, driving efficiency and consistency in non-technical claims activities. Promote process centralisation, standardisation, and automation to enhance service delivery and reduce manual effort. Champion the use of digital, AI, and data-driven solutions to improve workflow efficiency and insight generation. Governance & Compliance Own and continuously enhance Claims Governance processes, including Claims Process Manuals, regulatory reporting, and conduct risk management. Oversee TPA and supplier governance, including performance monitoring, auditing, and relationship management. Ensure data quality and integrity across claims systems and reporting platforms. Lead core system enhancement initiatives to support business needs and improve user experience. Leadership & Change Management Lead change projects within the claims function, ensuring successful implementation of new processes, systems, and tools. Drive a culture of continuous improvement and accountability across the claims teams. Oversee fraud prevention initiatives and ensure alignment with group-wide strategies and controls. Partner with other key functions - including Underwriting, Actuarial, Finance, Assurance and Operations - to ensure aligned strategic execution and knowledge sharing. Strategic and Financial Stewardship Support the execution of the International Claims strategy in alignment with TMHCCI's overall business objectives. Lead performance analysis, financial monitoring, and optimisation initiatives to ensure sustainable claims outcomes. Prepare and deliver reports, insights, and presentations to senior stakeholders and governance forums. Key Accountabilities Strategy execution Financial performance management Performance analysis and optimisation Monitoring and reporting Stakeholder management Leadership and communication Process and system enhancement Collaboration with Underwriting Performance Experience & Skills Proven leadership experience in claims management within the insurance or reinsurance industry. Strong analytical and performance management skills, with the ability to translate data into actionable insight. Demonstrated success working collaboratively with underwriting or portfolio management functions. Deep understanding of claims governance, regulatory reporting, and supplier/TPA management. Experience in leading change initiatives, including process improvement, automation, and digital transformation. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Demonstrated commitment to service excellence and operational efficiency.
Jan 01, 2026
Full time
Head of Claims Performance page is loaded Head of Claims Performancelocations: UK - London ( St Botolph )time type: Full timeposted on: Posted Todayjob requisition id: Head of Claims Performance Overview The Head of Claims Performance will lead service excellence, governance, and operational effectiveness across the International Claims function. Reporting directly to the Chief Claims Officer, the role is responsible for designing and embedding robust processes, frameworks, and performance monitoring tools that provide actionable insights into claims performance at both strategic and operational levels.This is a proactive role rather than reactive, accountable for meeting KPI's, giving clear insight to the claims leadership team and generally keeping the claims function safe and compliant.A key element of the role is to work in close partnership with Underwriting Performance, ensuring that claims insights directly inform underwriting decisions, portfolio management, and overall business performance. Key Responsibilities Performance Insight & Collaboration Proactively monitor and analyse claims performance across all Lines of Business, identifying trends, opportunities, and areas for improvement. Work closely with Underwriting Performance to share claims insights that drive a deeper understanding of profitability, risk selection, and underwriting quality. Lead the large loss and volatility review processes, ensuring effective escalation and alignment with underwriting feedback loops. Develop and maintain dashboards and analytical tools to support claims and underwriting performance tracking and decision-making. Operational Leadership Manage the claims operations function, driving efficiency and consistency in non-technical claims activities. Promote process centralisation, standardisation, and automation to enhance service delivery and reduce manual effort. Champion the use of digital, AI, and data-driven solutions to improve workflow efficiency and insight generation. Governance & Compliance Own and continuously enhance Claims Governance processes, including Claims Process Manuals, regulatory reporting, and conduct risk management. Oversee TPA and supplier governance, including performance monitoring, auditing, and relationship management. Ensure data quality and integrity across claims systems and reporting platforms. Lead core system enhancement initiatives to support business needs and improve user experience. Leadership & Change Management Lead change projects within the claims function, ensuring successful implementation of new processes, systems, and tools. Drive a culture of continuous improvement and accountability across the claims teams. Oversee fraud prevention initiatives and ensure alignment with group-wide strategies and controls. Partner with other key functions - including Underwriting, Actuarial, Finance, Assurance and Operations - to ensure aligned strategic execution and knowledge sharing. Strategic and Financial Stewardship Support the execution of the International Claims strategy in alignment with TMHCCI's overall business objectives. Lead performance analysis, financial monitoring, and optimisation initiatives to ensure sustainable claims outcomes. Prepare and deliver reports, insights, and presentations to senior stakeholders and governance forums. Key Accountabilities Strategy execution Financial performance management Performance analysis and optimisation Monitoring and reporting Stakeholder management Leadership and communication Process and system enhancement Collaboration with Underwriting Performance Experience & Skills Proven leadership experience in claims management within the insurance or reinsurance industry. Strong analytical and performance management skills, with the ability to translate data into actionable insight. Demonstrated success working collaboratively with underwriting or portfolio management functions. Deep understanding of claims governance, regulatory reporting, and supplier/TPA management. Experience in leading change initiatives, including process improvement, automation, and digital transformation. Excellent communication and stakeholder management skills, with the ability to influence at senior levels. Demonstrated commitment to service excellence and operational efficiency.
ROYAL COLLEGE OF PAEDIATRICS AND CHILD HEALTH
Camden, London
Communications and Marketing Officer £37,264 p.a plus excellent benefits London WC1 and home-based - hybrid with expectation to work at London office 40% of the time 35 hours per week, full-time Permanent contract The Royal College of Paediatrics and Child Health (RCPCH) is seeking a creative and proactive Communications and Marketing Officer to support the delivery of high-impact, integrated marketing and communications campaigns that advance the College's mission to improve child health. This is a key role within the Communications and Marketing team, working closely with the Communications and Marketing Manager and colleagues across the organisation to plan, execute, and optimise marketing activities. You will bring strong digital marketing expertise and content creation skills to help us engage our members, promote our events and courses, and raise awareness of our work. As Communications and Marketing Officer, you will take ownership of day-to-day campaign delivery, monitoring performance and using data-driven insights to improve results. You will create compelling content across multiple channels, including email, social media, and web, ensuring all activity is on-brand and aligned with our strategic objectives. This role will suit a highly organised and creative individual with hands-on experience in digital marketing and a passion for producing engaging content. Key responsibilities include: Supporting the creation and execution of targeted marketing and social media campaigns Managing the send process for College emails, including bulletins and ad hoc mailings Day-to-day management of paid and organic marketing campaigns across digital channels Creating high-quality, on-brand content in multiple formats (copy, graphics, video) Supporting the marketing of College events and courses to maximise reach and engagement Managing social media activity, including scheduling, reporting, and optimisation Analysing campaign performance using tools such as Google Analytics and advising on improvements Communicating marketing performance to stakeholders and recommending enhancements Developing and maintaining marketing plans for all activities Essential skills and experience: Experience with digital marketing channels including email, social media, and websites Proven ability to create and implement communications plans across multiple channels Experience using analytics tools to track, analyse, and report on marketing performance Strong copywriting and content creation skills, including multimedia content Experience managing paid and organic social media campaigns Familiarity with design and media editing tools (e.g., Canva) Ability to tailor messaging for diverse audiences and channels Excellent organisational skills and ability to manage multiple priorities Strong interpersonal skills and ability to engage with stakeholders at all levels The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 11 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Jan 01, 2026
Full time
Communications and Marketing Officer £37,264 p.a plus excellent benefits London WC1 and home-based - hybrid with expectation to work at London office 40% of the time 35 hours per week, full-time Permanent contract The Royal College of Paediatrics and Child Health (RCPCH) is seeking a creative and proactive Communications and Marketing Officer to support the delivery of high-impact, integrated marketing and communications campaigns that advance the College's mission to improve child health. This is a key role within the Communications and Marketing team, working closely with the Communications and Marketing Manager and colleagues across the organisation to plan, execute, and optimise marketing activities. You will bring strong digital marketing expertise and content creation skills to help us engage our members, promote our events and courses, and raise awareness of our work. As Communications and Marketing Officer, you will take ownership of day-to-day campaign delivery, monitoring performance and using data-driven insights to improve results. You will create compelling content across multiple channels, including email, social media, and web, ensuring all activity is on-brand and aligned with our strategic objectives. This role will suit a highly organised and creative individual with hands-on experience in digital marketing and a passion for producing engaging content. Key responsibilities include: Supporting the creation and execution of targeted marketing and social media campaigns Managing the send process for College emails, including bulletins and ad hoc mailings Day-to-day management of paid and organic marketing campaigns across digital channels Creating high-quality, on-brand content in multiple formats (copy, graphics, video) Supporting the marketing of College events and courses to maximise reach and engagement Managing social media activity, including scheduling, reporting, and optimisation Analysing campaign performance using tools such as Google Analytics and advising on improvements Communicating marketing performance to stakeholders and recommending enhancements Developing and maintaining marketing plans for all activities Essential skills and experience: Experience with digital marketing channels including email, social media, and websites Proven ability to create and implement communications plans across multiple channels Experience using analytics tools to track, analyse, and report on marketing performance Strong copywriting and content creation skills, including multimedia content Experience managing paid and organic social media campaigns Familiarity with design and media editing tools (e.g., Canva) Ability to tailor messaging for diverse audiences and channels Excellent organisational skills and ability to manage multiple priorities Strong interpersonal skills and ability to engage with stakeholders at all levels The RCPCH has more than 25,000 members and fellows and employs around 200 staff, most of whom work in our London office in Holborn. We have a Devolved Nations team operating from Northern Ireland, Scotland and Wales. Our College values: Include, Influence, Innovate and Inspire, are important to us. These values ensure we bring out the best in each other, strive forward together to make the College a positive and dynamic place to work. The RCPCH champions Equality, Diversity and Inclusion. Our workplace is inclusive, offering a supportive environment where staff can thrive. The College is keen to accept applications from people with protected characteristics. We believe that our staff should represent all of the diverse communities we serve. Join us to help realise our vision of a world where every child is healthy and well. The College operates a flexible and modern working policy, whereby our colleagues work in the office for a minimum of 40% over a 4 week cycle and the remainder from home. The RCPCH is committed to safeguarding the children, young people and adults it has contact with in the exercise of its functions and responsibilities. The RCPCH expects all staff to share this commitment - we place a high priority on ensuring only those who do so are recruited to work for us. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records. Closing date: 11 January 2026 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
