About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fntastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 06, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fntastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
HR Business Partner - Bury (9-months FTC) Are you ready to step into an integral role at the heart of our Operations? L'Oréal's Bury site is seeking to add a dedicated HR business Partner to join our DC Management team. This is an exciting opportunity to shape the future of our DC's, champion our people agenda, and drive organisational excellence within a vibrant, fast-paced environment. If you're passionate about people and Distribution and ready to make a significant impact, we invite you to experience the freedom to go beyond with L'Oréal! A DAY IN THE LIFE As our HR Business Partner, no two days will be exactly alike, but you can expect a dynamic blend of strategic oversight and hands on engagement. You'll be the trusted advisor to our Bury team, reporting directly to the Head of HR for Physical Distribution, and playing a crucial role in the future development of L'Oréal UKI Physical Distribution. Your mornings might involve building strong relationships with our internal managers and employees, ensuring legal security and compliance with HR processes, and acting as a business strategic partner by outlining HR challenges and projects. You'll take the lead in recruiting a strong and diverse pipeline of junior talent, co designing and delivering operations specific training plans to empower our workforce. Throughout the day, you'll be actively involved in ensuring a fair and transparent reward policy, managing individual and collective payroll revisions, and tracking headcount and payroll costs for your remit. Working closely with the HR Shared Service team, you'll ensure our organisational charts and employee data are always up to date. As a key member of the site Mancom team, you'll lead, drive, and inspire the Bury team, aligning strategy within operational goals, celebrating successes, and fostering continuous feedback. You'll be accountable for our HR KPIs, constantly strengthening L'Oréal's image, promoting diversity, and upholding our Group's values and code of ethics. Anticipating and accompanying operational requirements and changes will be second nature to you, as you help to drive organisational excellence. WHO YOU ARE You are a results-driven HR professional with a passion for people and an innate ability to navigate complexity. You possess a solution-oriented mindset, thrive on working accurately at pace, and comfortably handle ambiguity. Ideally, you bring previous HR experience in an operational setting, with a strong understanding of recruitment, selection, change management, and organisational design. Experience in a unionised or FMCG environment is desirable, but not essential. You have strong planning and organisational skills, allowing you to reprioritise and adapt to changing deadlines with ease. Your ability to engage and positively influence both internal and external stakeholders, along with managing upwards, is key. You're a natural leader who can inspire, motivate, coach, and develop people, fostering a culture of growth. You're proficient with MS Office and ideally CIPD qualified or hold an equivalent qualification. Beyond your skills, you show Ambition, always thinking big, proactive, and committed to exceptional performance. Your Judgement allows you to balance operational and strategic thinking, effectively managing confrontation and cutting through ambiguity. You demonstrate Resilience, maintaining a positive outlook and bouncing back from challenges, always showing purpose and ownership. Empathy is at your core, enabling you to build genuine and trustful relationships, supporting others, and respecting diverse perspectives. Finally, your Learning Agility means you're self-motivated, curious, and open to experimenting and learning from every experience, constantly stepping out of your comfort zone. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.
Jan 05, 2026
Full time
HR Business Partner - Bury (9-months FTC) Are you ready to step into an integral role at the heart of our Operations? L'Oréal's Bury site is seeking to add a dedicated HR business Partner to join our DC Management team. This is an exciting opportunity to shape the future of our DC's, champion our people agenda, and drive organisational excellence within a vibrant, fast-paced environment. If you're passionate about people and Distribution and ready to make a significant impact, we invite you to experience the freedom to go beyond with L'Oréal! A DAY IN THE LIFE As our HR Business Partner, no two days will be exactly alike, but you can expect a dynamic blend of strategic oversight and hands on engagement. You'll be the trusted advisor to our Bury team, reporting directly to the Head of HR for Physical Distribution, and playing a crucial role in the future development of L'Oréal UKI Physical Distribution. Your mornings might involve building strong relationships with our internal managers and employees, ensuring legal security and compliance with HR processes, and acting as a business strategic partner by outlining HR challenges and projects. You'll take the lead in recruiting a strong and diverse pipeline of junior talent, co designing and delivering operations specific training plans to empower our workforce. Throughout the day, you'll be actively involved in ensuring a fair and transparent reward policy, managing individual and collective payroll revisions, and tracking headcount and payroll costs for your remit. Working closely with the HR Shared Service team, you'll ensure our organisational charts and employee data are always up to date. As a key member of the site Mancom team, you'll lead, drive, and inspire the Bury team, aligning strategy within operational goals, celebrating successes, and fostering continuous feedback. You'll be accountable for our HR KPIs, constantly strengthening L'Oréal's image, promoting diversity, and upholding our Group's values and code of ethics. Anticipating and accompanying operational requirements and changes will be second nature to you, as you help to drive organisational excellence. WHO YOU ARE You are a results-driven HR professional with a passion for people and an innate ability to navigate complexity. You possess a solution-oriented mindset, thrive on working accurately at pace, and comfortably handle ambiguity. Ideally, you bring previous HR experience in an operational setting, with a strong understanding of recruitment, selection, change management, and organisational design. Experience in a unionised or FMCG environment is desirable, but not essential. You have strong planning and organisational skills, allowing you to reprioritise and adapt to changing deadlines with ease. Your ability to engage and positively influence both internal and external stakeholders, along with managing upwards, is key. You're a natural leader who can inspire, motivate, coach, and develop people, fostering a culture of growth. You're proficient with MS Office and ideally CIPD qualified or hold an equivalent qualification. Beyond your skills, you show Ambition, always thinking big, proactive, and committed to exceptional performance. Your Judgement allows you to balance operational and strategic thinking, effectively managing confrontation and cutting through ambiguity. You demonstrate Resilience, maintaining a positive outlook and bouncing back from challenges, always showing purpose and ownership. Empathy is at your core, enabling you to build genuine and trustful relationships, supporting others, and respecting diverse perspectives. Finally, your Learning Agility means you're self-motivated, curious, and open to experimenting and learning from every experience, constantly stepping out of your comfort zone. WHAT WE OFFER Our industry-leading award-winning benefits package shows how much we value our people. We know they're at the heart of L'Oréal's success, so we offer a fair and competitive package to help you thrive. Enjoy perks like money-saving offers, free mortgage advice, share options and an enhanced pension plan. Love our brands? You'll get up to 60% off iconic names like YSL, CeraVe, Armani, Kiehl's and Garnier! Because health matters, we offer private medical and dental insurance, discounted gym memberships, and onsite mental health support. We also provide enhanced family leave for all and up to 4 weeks of paid fertility leave, so you can prioritise what matters most. Learning is in our DNA at L'Oréal. We'll help you master your role, build skills, and access top-notch leadership programs and monthly expert talks. And there's lots more too! WHO WE ARE L'Oréal is present in 150 markets on five continents. For more than a century, L'Oréal has devoted itself solely to 'Create beauty that moves the world'; it is now the industry world leader with €29 billion consolidated sales. Together, we solve complex challenges at scale, while making sure we stay committed to making the world a more inclusive and a better place for everyone & our planet. Experience the excitement of agility to shape the future of beauty; where diversity and purpose come together to create meaningful impact. Our Corporate Division supports the 4000+ strong workforce in the UK & Ireland. It's a fast-paced and dynamic environment when you'll have visibility over our 4 Divisions and play an integral role in moving our business forward. Our founder Eugène Schueller once said that "a company is not walls and machines, it's people, people, people". Joining our corporate teams means joining the world leader in beauty, at the cutting edge of innovation. But above all, it means becoming part of a team of talented and inspiring people. HOW WE RECRUIT At L'Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference - different backgrounds, experiences, personalities and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L'Oréal. We are a Disability Confident Employer and will offer an interview to applicants with a disability or long-term condition who best meet the minimum/essential criteria for the role. You can let us know if you would like your application to be considered under the Disability Confident Scheme within your application.
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 05, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fntastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 05, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fntastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategist and Head of UK & EU Operations Job Type: Permanent, Full-time Location: UK, able to travel to London twice a week, Hybrid-working, shared office space in Holborn Job Category: Mission-aligned growth, Strategic leadership, Operational excellence, Team leadership, collaboration and culture Salary: 80000 GBP 93000 GBP (Annum) About us XDI (Cross Dependency Initiative) is a specialist, mission-led physical climate risk analytics company, focused on changing how climate risk is understood, valued and acted on by the institutions that shape the global economy. Established in 2007, XDI is the world s longest-standing independent specialist in physical climate risk and adaptation analytics, and is named market leader in two of the world s most prestigious independent evaluations of climate risk analytics the Forrester Wave : Climate Risk Analytics Software and Verdantix s Smart Innovators: Physical Climate Risk Solutions. We translate climate risk into financially decision-useful intelligence, enabling decision-makers to plan for resilience and adaptation, and to redirect capital away from high-risk, high-emission activities toward a low-carbon, climate-resilient economy. Our clients include major banks, investors, asset owners and governments around the world, and we increasingly partner with academic institutions and NGOs to help deliver our impact goals. XDI is part of The Climate Risk Group . Across the group, we have around 50 team members based in Australia and Europe. Our European client base has grown rapidly over the past three years through a combination of strategic partnerships and direct client relationships. In early 2023, we established our first European office in London, providing a base for team members across the UK and Spain and supporting our continued growth across the region. We are now looking to expand our UK-based team. The Role As our Senior Strategist & Head of EU & UK Operations, you will be the bridge between impact strategy, partner development, and regional execution, playing a pivotal role in scaling our influence across the private and financial sectors. You will lead the identification of new opportunities (commercial and NGO partnerships and markets), strengthen our commercial systems, and ensure the organisation is set up to deliver them efficiently, advancing the organisation s mission and long-term sustainability. This role is ideal for a senior NGO or mission-driven leader who thrives where strategy, relationship building, systems design, and operational delivery intersect. If this sounds like you, please apply now with your CV and a cover letter including why you d like to work for XDI. Or contact Caroline Parisy People & Culture for an informal chat. Interviews will start in early January 2026. Key Accountabilities Mission-Aligned Growth Partner with the Global Head of Commercial & Partnerships and C-suite leaders to understand our Theory of Change, priority markets, and partnership opportunities. Develop UK and EU commercial and non-commercial impact campaigns that reflect market needs and strategic priorities. Translate clients needs into clear problem statements and solutions across our SaaS, consulting, and hybrid offerings. Support clients and partners, including advisory firms, data providers, and sustainability consultancies, in understanding our services, value proposition and impact potential. Build strong relationships with NGOs, NFPs, and government agencies, including data-sharing partnerships. Proactively identify, qualify, and pursue new commercial and impact-driving opportunities, helping secure new clients and strategic partners. Craft compelling proposals, EOIs, pitches, partnership decks, and impact narratives. Monitor market trends and leverage data insights to pinpoint strategic growth opportunities. Maintain high-quality CRM discipline to ensure clarity in pipeline management and partnership activities. Strategic Leadership Translate the organisation s Theory of Change into actionable campaign strategies for the UK and EU regions. Build relationships with regional change agents, thought leaders, and ecosystem partners. Develop systems to monitor progress against the strategy and the impact of the organisation against goals. Assess the organisation s success at driving impact while sustaining its own revenue generation. Operational Excellence Provide strategic input during planning cycles to ensure commercial initiatives align with market realities and organisational goals. Enhance commercial dashboards, reporting, and CRM systems to strengthen decision-making. Evaluate sales pipeline against delivery capacity to maintain sustainable growth. Apply strong financial and P&L understanding to guide commercial decisions and strengthen organisational health. Oversee contracts, budgets, and project reporting with rigour and clarity. Leadership, Collaboration & Culture Foster a high-performance, values-aligned environment grounded in trust, inclusion, and collaboration. Provide people leadership to a multidisciplinary team (Sales, Customer Success, and Data Product Specialists), supporting their development and wellbeing. Coach and mentor team members, aligning their strengths and interests with organisational needs. Coordinate cross-functional workflows, ensuring transparent communication and seamless execution. Capabilities and Experience Sought After Senior experience in business development, partnerships, or commercial strategy within NGOs, NFPs, or purpose-driven organisations. Strong commercial and analytical judgement, with an ability to distill complexity into clear, persuasive narratives. Demonstrated capability in building or improving commercial systems and operational processes. Exceptional communication and stakeholder management skills, with a record of trusted relationships across sectors. Experience leading teams and delivering impact in fast-paced, evolving environments. Ability to navigate ambiguity, bring structure, clarity, and focus to complex or shifting priorities. Comfortable collaborating across cultures, remotely, and across time zones. Knowledge of climate science, climate risk, or climate-tech ecosystems. Deep commitment to ethical leadership, purpose-driven work, and climate impact, with a belief in the catalytic role of the private, financial, and political sectors in driving change. Strong networks across UK, Europe, or global climate and sustainability communities. Motivated by bold ideas, iterative learning, and agile ways of working. Why work with us? Want to know more about us and our work? Visit our Newsroom and explore our latest 2025 Physical Climate Risk Reports: We are a mission-led organisation powered by people who want to apply their professional skills to deliver meaningful, real-world outcomes on climate change. Our team is united by a strong alignment to our purpose and a culture where everyone is encouraged to contribute, challenge ideas, and be heard. We take pride in maintaining an inclusive, supportive environment where we care deeply about wellbeing, teamwork is strong, and people feel connected to the bigger picture. You ll find empowered, collaborative teams, clear alignment to organisational goals, and leadership that values clarity, trust and impact. We also offer a range of generous employment conditions designed to support balance, autonomy and growth, including: Flexible working arrangements, including hybrid working Fortnightly Wellbeing Days while remaining on full-time pay Access to our Employee Assistance Program Empowered, cross-functional ways of working A culture of continuous feedback and recognition If this sounds like you, please apply now with your CV and a cover letter including why you d like to work for XDI. Interviews will start in early January 2026. TO APPLY PLEASE CLICK THE "APPLY NOW" BUTTON AND YOU WILL BE REDIRECTED TO BEGIN THE APPLICATION PROCES
Jan 05, 2026
Full time
PLEASE MENTION GREENJOBS WHEN RESPONDING TO THIS CAREER OPPORTUNITY Senior Strategist and Head of UK & EU Operations Job Type: Permanent, Full-time Location: UK, able to travel to London twice a week, Hybrid-working, shared office space in Holborn Job Category: Mission-aligned growth, Strategic leadership, Operational excellence, Team leadership, collaboration and culture Salary: 80000 GBP 93000 GBP (Annum) About us XDI (Cross Dependency Initiative) is a specialist, mission-led physical climate risk analytics company, focused on changing how climate risk is understood, valued and acted on by the institutions that shape the global economy. Established in 2007, XDI is the world s longest-standing independent specialist in physical climate risk and adaptation analytics, and is named market leader in two of the world s most prestigious independent evaluations of climate risk analytics the Forrester Wave : Climate Risk Analytics Software and Verdantix s Smart Innovators: Physical Climate Risk Solutions. We translate climate risk into financially decision-useful intelligence, enabling decision-makers to plan for resilience and adaptation, and to redirect capital away from high-risk, high-emission activities toward a low-carbon, climate-resilient economy. Our clients include major banks, investors, asset owners and governments around the world, and we increasingly partner with academic institutions and NGOs to help deliver our impact goals. XDI is part of The Climate Risk Group . Across the group, we have around 50 team members based in Australia and Europe. Our European client base has grown rapidly over the past three years through a combination of strategic partnerships and direct client relationships. In early 2023, we established our first European office in London, providing a base for team members across the UK and Spain and supporting our continued growth across the region. We are now looking to expand our UK-based team. The Role As our Senior Strategist & Head of EU & UK Operations, you will be the bridge between impact strategy, partner development, and regional execution, playing a pivotal role in scaling our influence across the private and financial sectors. You will lead the identification of new opportunities (commercial and NGO partnerships and markets), strengthen our commercial systems, and ensure the organisation is set up to deliver them efficiently, advancing the organisation s mission and long-term sustainability. This role is ideal for a senior NGO or mission-driven leader who thrives where strategy, relationship building, systems design, and operational delivery intersect. If this sounds like you, please apply now with your CV and a cover letter including why you d like to work for XDI. Or contact Caroline Parisy People & Culture for an informal chat. Interviews will start in early January 2026. Key Accountabilities Mission-Aligned Growth Partner with the Global Head of Commercial & Partnerships and C-suite leaders to understand our Theory of Change, priority markets, and partnership opportunities. Develop UK and EU commercial and non-commercial impact campaigns that reflect market needs and strategic priorities. Translate clients needs into clear problem statements and solutions across our SaaS, consulting, and hybrid offerings. Support clients and partners, including advisory firms, data providers, and sustainability consultancies, in understanding our services, value proposition and impact potential. Build strong relationships with NGOs, NFPs, and government agencies, including data-sharing partnerships. Proactively identify, qualify, and pursue new commercial and impact-driving opportunities, helping secure new clients and strategic partners. Craft compelling proposals, EOIs, pitches, partnership decks, and impact narratives. Monitor market trends and leverage data insights to pinpoint strategic growth opportunities. Maintain high-quality CRM discipline to ensure clarity in pipeline management and partnership activities. Strategic Leadership Translate the organisation s Theory of Change into actionable campaign strategies for the UK and EU regions. Build relationships with regional change agents, thought leaders, and ecosystem partners. Develop systems to monitor progress against the strategy and the impact of the organisation against goals. Assess the organisation s success at driving impact while sustaining its own revenue generation. Operational Excellence Provide strategic input during planning cycles to ensure commercial initiatives align with market realities and organisational goals. Enhance commercial dashboards, reporting, and CRM systems to strengthen decision-making. Evaluate sales pipeline against delivery capacity to maintain sustainable growth. Apply strong financial and P&L understanding to guide commercial decisions and strengthen organisational health. Oversee contracts, budgets, and project reporting with rigour and clarity. Leadership, Collaboration & Culture Foster a high-performance, values-aligned environment grounded in trust, inclusion, and collaboration. Provide people leadership to a multidisciplinary team (Sales, Customer Success, and Data Product Specialists), supporting their development and wellbeing. Coach and mentor team members, aligning their strengths and interests with organisational needs. Coordinate cross-functional workflows, ensuring transparent communication and seamless execution. Capabilities and Experience Sought After Senior experience in business development, partnerships, or commercial strategy within NGOs, NFPs, or purpose-driven organisations. Strong commercial and analytical judgement, with an ability to distill complexity into clear, persuasive narratives. Demonstrated capability in building or improving commercial systems and operational processes. Exceptional communication and stakeholder management skills, with a record of trusted relationships across sectors. Experience leading teams and delivering impact in fast-paced, evolving environments. Ability to navigate ambiguity, bring structure, clarity, and focus to complex or shifting priorities. Comfortable collaborating across cultures, remotely, and across time zones. Knowledge of climate science, climate risk, or climate-tech ecosystems. Deep commitment to ethical leadership, purpose-driven work, and climate impact, with a belief in the catalytic role of the private, financial, and political sectors in driving change. Strong networks across UK, Europe, or global climate and sustainability communities. Motivated by bold ideas, iterative learning, and agile ways of working. Why work with us? Want to know more about us and our work? Visit our Newsroom and explore our latest 2025 Physical Climate Risk Reports: We are a mission-led organisation powered by people who want to apply their professional skills to deliver meaningful, real-world outcomes on climate change. Our team is united by a strong alignment to our purpose and a culture where everyone is encouraged to contribute, challenge ideas, and be heard. We take pride in maintaining an inclusive, supportive environment where we care deeply about wellbeing, teamwork is strong, and people feel connected to the bigger picture. You ll find empowered, collaborative teams, clear alignment to organisational goals, and leadership that values clarity, trust and impact. We also offer a range of generous employment conditions designed to support balance, autonomy and growth, including: Flexible working arrangements, including hybrid working Fortnightly Wellbeing Days while remaining on full-time pay Access to our Employee Assistance Program Empowered, cross-functional ways of working A culture of continuous feedback and recognition If this sounds like you, please apply now with your CV and a cover letter including why you d like to work for XDI. Interviews will start in early January 2026. 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About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 05, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Join our Talent Pool for Programme Management Professional, for future opportunities. Stantec is a global leader in sustainable engineering, architecture and environmental consulting. We strive to innovate at the intersection of community, creativity, and client relationships, aiming to future proof our cities and infrastructure worldwide. Together, we redefine what's possible. The Programme Management and Commercial Management (PMCM) team is growing here at Stantec and we are open to speaking with Senior Principal or Principal Consultants for future opportunities in 2026. These roles will provide strategic advisory services to clients in our energy sector. This role focuses on establishing and optimising programme management approaches for large scale capital investments. You will work closely with the clients to leverage your: Strategic Programme and Financial Leadership: Oversee the entire lifecycle of projects and programmes, from initial planning and design through to execution and completion. Ensure financial efficiency and value by meticulously managing budgets, costs, and commercial aspects. Develop comprehensive financial models and forecasts to support decision making and ensure projects are delivered within budget. Conduct regular financial reviews and audits to identify cost saving opportunities and ensure compliance with financial regulations. Advanced Performance Analysis and Process Optimisation: Utilise a keen eye for detail to accurately report on performance metrics, including key performance indicators (KPIs) and project milestones. Analyse data to identify trends, inefficiencies, and areas for improvement. Implement process improvements to enhance operational efficiency and project outcomes. Develop and maintain performance dashboards to provide real time insights into project progress and performance. Executive People Leadership and Transformational Change Management: Lead by example to create a culture of coaching, innovation, and safety within the team. Promote accountability and effective problem solving, ensuring that teams are motivated and equipped to achieve continuous improvement. Develop and implement change management strategies to support organisational transformation and project success. Facilitate training and development programs to enhance team capabilities and foster a culture of continuous learning. Be a role model as a people leader to support an inclusive culture and career development. Strategic Vision and Stakeholder Partnership: Develop and implement innovative strategies that align project goals with stakeholder expectations and organisational objectives. Proactively identify and resolve conflicts through independent research and effective communication. Build and maintain strong relationships with key stakeholders, including clients, partners, and regulatory bodies. Facilitate stakeholder workshops and meetings to ensure alignment and collaboration throughout the project lifecycle. Comprehensive Risk Management and Strategic Contract Negotiation: Assess potential risks and provide well informed recommendations to mitigate them. Develop and implement risk management plans to ensure project resilience and success. Facilitate effective stakeholder engagement and negotiations to support informed decision making. Lead contract negotiations and effectively manage contractual relationships to ensure favourable outcomes for the organisation. About You The ideal candidate should demonstrate the following experience: Extensive programme/project management and commercial acumen: Proven ability to oversee complex projects and programmes, ensuring financial efficiency and value. Internal strategic business development: Proven experience as a trusted advisor, showcasing an ability to win work, identify new growth opportunities and create high performing teams in line with a strategic vision. Leadership excellence: Demonstrates a track record of successfully leading and managing teams to achieve strategic outcomes and drive organisational success. Sector specific experience: Significant experience in the water, energy, or resource sectors is highly favourable. Professional credentials: Holding a relevant professional qualification or chartered status is highly desirable. Substantial experience: A track record of related work experience, or an equivalent combination of education and experience, to successfully perform the essential duties of the job. Why join us? As part of Stantec's advisory services community, this role offers the opportunity to develop across our service line and find your own unique path. Our People Culture: We're proud of our friendly and collaborative environment. Great benefits including a competitive salary, pension plan, holidays, private medical insurance, group income protection & life assurance, discounted gym membership and lots more. Stantec was named 'best place to work' and 'international consulting firm of the year' at NCE Awards 2024. Flexible working arrangements. Great projects across our sector in both the UK&I. Industry leading training and development as well as paid professional subscriptions. Global Integrated Working structure with transfers options possible. Ranked most sustainable AEC firm among industry peers 2024 and are listed in Corporate Knights Top 100 sustainable companies for six years.
Jan 05, 2026
Full time
Join our Talent Pool for Programme Management Professional, for future opportunities. Stantec is a global leader in sustainable engineering, architecture and environmental consulting. We strive to innovate at the intersection of community, creativity, and client relationships, aiming to future proof our cities and infrastructure worldwide. Together, we redefine what's possible. The Programme Management and Commercial Management (PMCM) team is growing here at Stantec and we are open to speaking with Senior Principal or Principal Consultants for future opportunities in 2026. These roles will provide strategic advisory services to clients in our energy sector. This role focuses on establishing and optimising programme management approaches for large scale capital investments. You will work closely with the clients to leverage your: Strategic Programme and Financial Leadership: Oversee the entire lifecycle of projects and programmes, from initial planning and design through to execution and completion. Ensure financial efficiency and value by meticulously managing budgets, costs, and commercial aspects. Develop comprehensive financial models and forecasts to support decision making and ensure projects are delivered within budget. Conduct regular financial reviews and audits to identify cost saving opportunities and ensure compliance with financial regulations. Advanced Performance Analysis and Process Optimisation: Utilise a keen eye for detail to accurately report on performance metrics, including key performance indicators (KPIs) and project milestones. Analyse data to identify trends, inefficiencies, and areas for improvement. Implement process improvements to enhance operational efficiency and project outcomes. Develop and maintain performance dashboards to provide real time insights into project progress and performance. Executive People Leadership and Transformational Change Management: Lead by example to create a culture of coaching, innovation, and safety within the team. Promote accountability and effective problem solving, ensuring that teams are motivated and equipped to achieve continuous improvement. Develop and implement change management strategies to support organisational transformation and project success. Facilitate training and development programs to enhance team capabilities and foster a culture of continuous learning. Be a role model as a people leader to support an inclusive culture and career development. Strategic Vision and Stakeholder Partnership: Develop and implement innovative strategies that align project goals with stakeholder expectations and organisational objectives. Proactively identify and resolve conflicts through independent research and effective communication. Build and maintain strong relationships with key stakeholders, including clients, partners, and regulatory bodies. Facilitate stakeholder workshops and meetings to ensure alignment and collaboration throughout the project lifecycle. Comprehensive Risk Management and Strategic Contract Negotiation: Assess potential risks and provide well informed recommendations to mitigate them. Develop and implement risk management plans to ensure project resilience and success. Facilitate effective stakeholder engagement and negotiations to support informed decision making. Lead contract negotiations and effectively manage contractual relationships to ensure favourable outcomes for the organisation. About You The ideal candidate should demonstrate the following experience: Extensive programme/project management and commercial acumen: Proven ability to oversee complex projects and programmes, ensuring financial efficiency and value. Internal strategic business development: Proven experience as a trusted advisor, showcasing an ability to win work, identify new growth opportunities and create high performing teams in line with a strategic vision. Leadership excellence: Demonstrates a track record of successfully leading and managing teams to achieve strategic outcomes and drive organisational success. Sector specific experience: Significant experience in the water, energy, or resource sectors is highly favourable. Professional credentials: Holding a relevant professional qualification or chartered status is highly desirable. Substantial experience: A track record of related work experience, or an equivalent combination of education and experience, to successfully perform the essential duties of the job. Why join us? As part of Stantec's advisory services community, this role offers the opportunity to develop across our service line and find your own unique path. Our People Culture: We're proud of our friendly and collaborative environment. Great benefits including a competitive salary, pension plan, holidays, private medical insurance, group income protection & life assurance, discounted gym membership and lots more. Stantec was named 'best place to work' and 'international consulting firm of the year' at NCE Awards 2024. Flexible working arrangements. Great projects across our sector in both the UK&I. Industry leading training and development as well as paid professional subscriptions. Global Integrated Working structure with transfers options possible. Ranked most sustainable AEC firm among industry peers 2024 and are listed in Corporate Knights Top 100 sustainable companies for six years.
Senior Strategist and Head of UK & EU Operations Job Type: Permanent, Full-time Location: UK, able to travel to London twice a week, Hybrid-working, shared office space in Holborn Job Category: Mission-aligned growth, Strategic leadership, Operational excellence, Team leadership, collaboration and culture Salary: 80000 GBP - 93000 GBP (Annum) About us XDI (Cross Dependency Initiative) is a specialist, mission-led physical climate risk analytics company, focused on changing how climate risk is understood, valued and acted on by the institutions that shape the global economy. Established in 2007, XDI is the world's longest-standing independent specialist in physical climate risk and adaptation analytics, and is named market leader in two of the world's most prestigious independent evaluations of climate risk analytics - the Forrester Wave : Climate Risk Analytics Software and Verdantix's Smart Innovators: Physical Climate Risk Solutions. We translate climate risk into financially decision-useful intelligence, enabling decision-makers to plan for resilience and adaptation, and to redirect capital away from high-risk, high-emission activities toward a low-carbon, climate-resilient economy. Our clients include major banks, investors, asset owners and governments around the world, and we increasingly partner with academic institutions and NGOs to help deliver our impact goals. XDI is part of The Climate Risk Group . Across the group, we have around 50 team members based in Australia and Europe. Our European client base has grown rapidly over the past three years through a combination of strategic partnerships and direct client relationships. In early 2023, we established our first European office in London, providing a base for team members across the UK and Spain and supporting our continued growth across the region. We are now looking to expand our UK-based team. The Role As our Senior Strategist & Head of EU & UK Operations, you will be the bridge between impact strategy, partner development, and regional execution, playing a pivotal role in scaling our influence across the private and financial sectors. You will lead the identification of new opportunities (commercial and NGO partnerships and markets), strengthen our commercial systems, and ensure the organisation is set up to deliver them efficiently, advancing the organisation's mission and long-term sustainability. This role is ideal for a senior NGO or mission-driven leader who thrives where strategy, relationship building, systems design, and operational delivery intersect. If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Or contact Caroline Parisy - People & Culture for an informal chat. Interviews will start in early January 2026. Key Accountabilities Mission-Aligned Growth Partner with the Global Head of Commercial & Partnerships and C-suite leaders to understand our Theory of Change, priority markets, and partnership opportunities. Develop UK and EU commercial and non-commercial impact campaigns that reflect market needs and strategic priorities. Translate clients' needs into clear problem statements and solutions across our SaaS, consulting, and hybrid offerings. Support clients and partners, including advisory firms, data providers, and sustainability consultancies, in understanding our services, value proposition and impact potential. Build strong relationships with NGOs, NFPs, and government agencies, including data-sharing partnerships. Proactively identify, qualify, and pursue new commercial and impact-driving opportunities, helping secure new clients and strategic partners. Craft compelling proposals, EOIs, pitches, partnership decks, and impact narratives. Monitor market trends and leverage data insights to pinpoint strategic growth opportunities. Maintain high-quality CRM discipline to ensure clarity in pipeline management and partnership activities. Strategic Leadership Translate the organisation's Theory of Change into actionable campaign strategies for the UK and EU regions. Build relationships with regional change agents, thought leaders, and ecosystem partners. Develop systems to monitor progress against the strategy and the impact of the organisation against goals. Assess the organisation's success at driving impact while sustaining its own revenue generation. Operational Excellence Provide strategic input during planning cycles to ensure commercial initiatives align with market realities and organisational goals. Enhance commercial dashboards, reporting, and CRM systems to strengthen decision-making. Evaluate sales pipeline against delivery capacity to maintain sustainable growth. Apply strong financial and P&L understanding to guide commercial decisions and strengthen organisational health. Oversee contracts, budgets, and project reporting with rigour and clarity. Leadership, Collaboration & Culture Foster a high-performance, values-aligned environment grounded in trust, inclusion, and collaboration. Provide people leadership to a multidisciplinary team (Sales, Customer Success, and Data Product Specialists), supporting their development and wellbeing. Coach and mentor team members, aligning their strengths and interests with organisational needs. Coordinate cross-functional workflows, ensuring transparent communication and seamless execution. Capabilities and Experience Sought After Senior experience in business development, partnerships, or commercial strategy within NGOs, NFPs, or purpose-driven organisations. Strong commercial and analytical judgement, with an ability to distill complexity into clear, persuasive narratives. Demonstrated capability in building or improving commercial systems and operational processes. Exceptional communication and stakeholder management skills, with a record of trusted relationships across sectors. Experience leading teams and delivering impact in fast-paced, evolving environments. Ability to navigate ambiguity, bring structure, clarity, and focus to complex or shifting priorities. Comfortable collaborating across cultures, remotely, and across time zones. Knowledge of climate science, climate risk, or climate-tech ecosystems. Deep commitment to ethical leadership, purpose-driven work, and climate impact, with a belief in the catalytic role of the private, financial, and political sectors in driving change. Strong networks across UK, Europe, or global climate and sustainability communities. Motivated by bold ideas, iterative learning, and agile ways of working. Why work with us? Want to know more about us and our work? Visit our Newsroom and explore our latest 2025 Physical Climate Risk Reports: We are a mission-led organisation powered by people who want to apply their professional skills to deliver meaningful, real-world outcomes on climate change. Our team is united by a strong alignment to our purpose and a culture where everyone is encouraged to contribute, challenge ideas, and be heard. We take pride in maintaining an inclusive, supportive environment where we care deeply about wellbeing, teamwork is strong, and people feel connected to the bigger picture. You'll find empowered, collaborative teams, clear alignment to organisational goals, and leadership that values clarity, trust and impact. We also offer a range of generous employment conditions designed to support balance, autonomy and growth, including: Flexible working arrangements, including hybrid working Fortnightly Wellbeing Days while remaining on full-time pay Access to our Employee Assistance Program Empowered, cross-functional ways of working A culture of continuous feedback and recognition If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Interviews will start in early January 2026.
Jan 04, 2026
Full time
Senior Strategist and Head of UK & EU Operations Job Type: Permanent, Full-time Location: UK, able to travel to London twice a week, Hybrid-working, shared office space in Holborn Job Category: Mission-aligned growth, Strategic leadership, Operational excellence, Team leadership, collaboration and culture Salary: 80000 GBP - 93000 GBP (Annum) About us XDI (Cross Dependency Initiative) is a specialist, mission-led physical climate risk analytics company, focused on changing how climate risk is understood, valued and acted on by the institutions that shape the global economy. Established in 2007, XDI is the world's longest-standing independent specialist in physical climate risk and adaptation analytics, and is named market leader in two of the world's most prestigious independent evaluations of climate risk analytics - the Forrester Wave : Climate Risk Analytics Software and Verdantix's Smart Innovators: Physical Climate Risk Solutions. We translate climate risk into financially decision-useful intelligence, enabling decision-makers to plan for resilience and adaptation, and to redirect capital away from high-risk, high-emission activities toward a low-carbon, climate-resilient economy. Our clients include major banks, investors, asset owners and governments around the world, and we increasingly partner with academic institutions and NGOs to help deliver our impact goals. XDI is part of The Climate Risk Group . Across the group, we have around 50 team members based in Australia and Europe. Our European client base has grown rapidly over the past three years through a combination of strategic partnerships and direct client relationships. In early 2023, we established our first European office in London, providing a base for team members across the UK and Spain and supporting our continued growth across the region. We are now looking to expand our UK-based team. The Role As our Senior Strategist & Head of EU & UK Operations, you will be the bridge between impact strategy, partner development, and regional execution, playing a pivotal role in scaling our influence across the private and financial sectors. You will lead the identification of new opportunities (commercial and NGO partnerships and markets), strengthen our commercial systems, and ensure the organisation is set up to deliver them efficiently, advancing the organisation's mission and long-term sustainability. This role is ideal for a senior NGO or mission-driven leader who thrives where strategy, relationship building, systems design, and operational delivery intersect. If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Or contact Caroline Parisy - People & Culture for an informal chat. Interviews will start in early January 2026. Key Accountabilities Mission-Aligned Growth Partner with the Global Head of Commercial & Partnerships and C-suite leaders to understand our Theory of Change, priority markets, and partnership opportunities. Develop UK and EU commercial and non-commercial impact campaigns that reflect market needs and strategic priorities. Translate clients' needs into clear problem statements and solutions across our SaaS, consulting, and hybrid offerings. Support clients and partners, including advisory firms, data providers, and sustainability consultancies, in understanding our services, value proposition and impact potential. Build strong relationships with NGOs, NFPs, and government agencies, including data-sharing partnerships. Proactively identify, qualify, and pursue new commercial and impact-driving opportunities, helping secure new clients and strategic partners. Craft compelling proposals, EOIs, pitches, partnership decks, and impact narratives. Monitor market trends and leverage data insights to pinpoint strategic growth opportunities. Maintain high-quality CRM discipline to ensure clarity in pipeline management and partnership activities. Strategic Leadership Translate the organisation's Theory of Change into actionable campaign strategies for the UK and EU regions. Build relationships with regional change agents, thought leaders, and ecosystem partners. Develop systems to monitor progress against the strategy and the impact of the organisation against goals. Assess the organisation's success at driving impact while sustaining its own revenue generation. Operational Excellence Provide strategic input during planning cycles to ensure commercial initiatives align with market realities and organisational goals. Enhance commercial dashboards, reporting, and CRM systems to strengthen decision-making. Evaluate sales pipeline against delivery capacity to maintain sustainable growth. Apply strong financial and P&L understanding to guide commercial decisions and strengthen organisational health. Oversee contracts, budgets, and project reporting with rigour and clarity. Leadership, Collaboration & Culture Foster a high-performance, values-aligned environment grounded in trust, inclusion, and collaboration. Provide people leadership to a multidisciplinary team (Sales, Customer Success, and Data Product Specialists), supporting their development and wellbeing. Coach and mentor team members, aligning their strengths and interests with organisational needs. Coordinate cross-functional workflows, ensuring transparent communication and seamless execution. Capabilities and Experience Sought After Senior experience in business development, partnerships, or commercial strategy within NGOs, NFPs, or purpose-driven organisations. Strong commercial and analytical judgement, with an ability to distill complexity into clear, persuasive narratives. Demonstrated capability in building or improving commercial systems and operational processes. Exceptional communication and stakeholder management skills, with a record of trusted relationships across sectors. Experience leading teams and delivering impact in fast-paced, evolving environments. Ability to navigate ambiguity, bring structure, clarity, and focus to complex or shifting priorities. Comfortable collaborating across cultures, remotely, and across time zones. Knowledge of climate science, climate risk, or climate-tech ecosystems. Deep commitment to ethical leadership, purpose-driven work, and climate impact, with a belief in the catalytic role of the private, financial, and political sectors in driving change. Strong networks across UK, Europe, or global climate and sustainability communities. Motivated by bold ideas, iterative learning, and agile ways of working. Why work with us? Want to know more about us and our work? Visit our Newsroom and explore our latest 2025 Physical Climate Risk Reports: We are a mission-led organisation powered by people who want to apply their professional skills to deliver meaningful, real-world outcomes on climate change. Our team is united by a strong alignment to our purpose and a culture where everyone is encouraged to contribute, challenge ideas, and be heard. We take pride in maintaining an inclusive, supportive environment where we care deeply about wellbeing, teamwork is strong, and people feel connected to the bigger picture. You'll find empowered, collaborative teams, clear alignment to organisational goals, and leadership that values clarity, trust and impact. We also offer a range of generous employment conditions designed to support balance, autonomy and growth, including: Flexible working arrangements, including hybrid working Fortnightly Wellbeing Days while remaining on full-time pay Access to our Employee Assistance Program Empowered, cross-functional ways of working A culture of continuous feedback and recognition If this sounds like you, please apply now with your CV and a cover letter including why you'd like to work for XDI. Interviews will start in early January 2026.
Crisp is a fast-growing SaaS company that helps CPG brands and retailers drive performance through real-time data, collaboration, and actionable insights. SKUtrak, a key demand intelligence platform within the Crisp ecosystem, delivers powerful supply chain visibility and performance analytics across major UK retailers, helping brands make smarter, faster decisions in an increasingly complex retail landscape. Here at Crisp, we value the strength in teamwork, and strongly believe that it's the key to Crisp's success. By bringing together bright, motivated creators, we are leveraging humanity's diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you'd like to be a part of. Purpose Customer Success protects existing revenue and identifies growth opportunities with our existing customers. We protect revenue by understanding customer needs and measures of success, driving adoption and guiding them to find the most value from our products. Overview This role currently reports to SaaS Operations Director, Customer Success with ample opportunity for growth. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organisations and you relish the ability to shape your own role and the future of the company. As a Customer Success Manager, it's critical to understand our customers' challenges and needs both at an organisational and individual level. You will be our customer's trusted advisor by guiding them to find the most value out of our products , including delivering user training sessions to help customers build confidence and proficiency in SKUtrak. Signs of a great candidate for Customer Success Friendly and eager to help. You enjoy working with people to solve their problems. Whether you're sending a follow-up email or jumping on an ad-hoc support call, you're always happy to help. You understand that you are often the face of the company and you appreciate the responsibility that comes with that. Organised and reliable. Your work is crucial not only for the success of our customers, but for the success of many other teams within the company as well. With many people relying on you to be successful themselves, your organisation, reliability and consistency are critical. Clear and articulate. You can clearly communicate with our customers to ensure they are successful with using our product. You have excellent verbal and written communication skills, including the ability to chair meetings with executive leadership and support training (where required). You help voice the concerns of customers to our product and engineering teams, so they can prioritise product updates and features to meet customer needs. Motivated to learn and grow. This position exposes the candidate to all aspects of a successful product, from development through end-user adoption and beyond. You are passionate about technology and expect to learn continuously as our product evolves. You have the experience and ability to thrive in unknown territory and a desire to contribute on a strategic level. Skilled educator. You can explain concepts simply, facilitate user training sessions, and tailor enablement materials to audiences with varying levels of technical comfort. Responsibilities and Duties Your primary duties include, but are not limited to (for a defined portfolio of customers) : Customer outreach and ownership of client reviews. Establish deep long-lasting relationships by collaborating with customers to define success metrics against their goals and measure progress to demonstrate value in SKUtrak. Share SKUtrak best practices to drive satisfaction, retention, additional usage and enrichment opportunities. Adoption - Regularly analyse usage metrics to understand who and how SKUtrak is being used to encourage cross functional adoption to drive customer efficiencies across their organisation. Deliver training sessions for new users, ensuring teams understand how to navigate SKUtrak, interpret key analytics, and apply insights to their workflows. Ensure timely identification and escalation of issues which could impact customer deliverables, usage, satisfaction or retention. Stay up-to-date with customer and industry news and trends to support credible discussions in client reviews. Capture all customer communications, product requests/feedback, and maintain up-to-date records, activities and interactions within CRM tools. Solicit, record and share internally key customer use cases and feedback within Crisp. Be a strong customer advocate. Collaborate with the Crisp Account Managers where required to support their account development plans. Collaborate closely with Helpdesk and Product teams to share client feedback, resolve escalations, to enhance client satisfaction and retention. Respond to neutral & negative NPS scores. Required Skills & Experience 2-3 years of experience in a customer-facing role, ideally in customer success management/account management. Passion for speaking with customers, building a natural rapport to deliver exceptional customer experiences. Excellent communication (written and verbal), presentation and relationship-building skills, with the ability to interact credibly with customers at varying levels. Experience delivering user training, workshops, or product enablement. sessions-comfortable presenting to groups with varied skill levels. Empathy and desire to help customers succeed and solve business problems. Comfort and speed in learning new software and using many tools to perform day to day tasks. Ability to troubleshoot and describe customer/product issues to diverse audiences across the company. Ability to analyse issues and determine best course of action using available resources. Self motivated with ability to work independently with strong multi-tasking, prioritisation and time management skills. Accountability and dependability. Strong collaborative nature when working with internal cross-functional teams and stakeholders. Competent using CRM software (e.g. Hubspot, Salesforce, Vitally) and GSuite / Google Docs. Preference given to candidates with: Previous experience managing customers in a SaaS environment Former FMCG experience What Makes a Great Fit at Crisp Collaboration : You believe the best results come from working together. You share ideas, pitch in, and elevate those around you. Grit : You're curious, self-driven, and unafraid to roll up your sleeves. You get the job done even when the path isn't clear and adapt quickly when things change. People : You stay close to those we serve. Listening, learning, and building what matters most. Feedback : You see it as fuel. You give it with care, take it with humility, and use it to level up. Ingenuity : You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked. We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career. We invite you to join us - not just to take on a role, but to help shape a company you're proud to be part of. Applicants must be authorized to work for any employer in the United Kingdom. Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.
Jan 04, 2026
Full time
Crisp is a fast-growing SaaS company that helps CPG brands and retailers drive performance through real-time data, collaboration, and actionable insights. SKUtrak, a key demand intelligence platform within the Crisp ecosystem, delivers powerful supply chain visibility and performance analytics across major UK retailers, helping brands make smarter, faster decisions in an increasingly complex retail landscape. Here at Crisp, we value the strength in teamwork, and strongly believe that it's the key to Crisp's success. By bringing together bright, motivated creators, we are leveraging humanity's diversity of experience and background in order to understand the challenges facing our food supply, and solve them together. Come join us, and help build the type of business you'd like to be a part of. Purpose Customer Success protects existing revenue and identifies growth opportunities with our existing customers. We protect revenue by understanding customer needs and measures of success, driving adoption and guiding them to find the most value from our products. Overview This role currently reports to SaaS Operations Director, Customer Success with ample opportunity for growth. Whether you are coming from a startup or corporate background, you appreciate how much impact there is to be had in smaller organisations and you relish the ability to shape your own role and the future of the company. As a Customer Success Manager, it's critical to understand our customers' challenges and needs both at an organisational and individual level. You will be our customer's trusted advisor by guiding them to find the most value out of our products , including delivering user training sessions to help customers build confidence and proficiency in SKUtrak. Signs of a great candidate for Customer Success Friendly and eager to help. You enjoy working with people to solve their problems. Whether you're sending a follow-up email or jumping on an ad-hoc support call, you're always happy to help. You understand that you are often the face of the company and you appreciate the responsibility that comes with that. Organised and reliable. Your work is crucial not only for the success of our customers, but for the success of many other teams within the company as well. With many people relying on you to be successful themselves, your organisation, reliability and consistency are critical. Clear and articulate. You can clearly communicate with our customers to ensure they are successful with using our product. You have excellent verbal and written communication skills, including the ability to chair meetings with executive leadership and support training (where required). You help voice the concerns of customers to our product and engineering teams, so they can prioritise product updates and features to meet customer needs. Motivated to learn and grow. This position exposes the candidate to all aspects of a successful product, from development through end-user adoption and beyond. You are passionate about technology and expect to learn continuously as our product evolves. You have the experience and ability to thrive in unknown territory and a desire to contribute on a strategic level. Skilled educator. You can explain concepts simply, facilitate user training sessions, and tailor enablement materials to audiences with varying levels of technical comfort. Responsibilities and Duties Your primary duties include, but are not limited to (for a defined portfolio of customers) : Customer outreach and ownership of client reviews. Establish deep long-lasting relationships by collaborating with customers to define success metrics against their goals and measure progress to demonstrate value in SKUtrak. Share SKUtrak best practices to drive satisfaction, retention, additional usage and enrichment opportunities. Adoption - Regularly analyse usage metrics to understand who and how SKUtrak is being used to encourage cross functional adoption to drive customer efficiencies across their organisation. Deliver training sessions for new users, ensuring teams understand how to navigate SKUtrak, interpret key analytics, and apply insights to their workflows. Ensure timely identification and escalation of issues which could impact customer deliverables, usage, satisfaction or retention. Stay up-to-date with customer and industry news and trends to support credible discussions in client reviews. Capture all customer communications, product requests/feedback, and maintain up-to-date records, activities and interactions within CRM tools. Solicit, record and share internally key customer use cases and feedback within Crisp. Be a strong customer advocate. Collaborate with the Crisp Account Managers where required to support their account development plans. Collaborate closely with Helpdesk and Product teams to share client feedback, resolve escalations, to enhance client satisfaction and retention. Respond to neutral & negative NPS scores. Required Skills & Experience 2-3 years of experience in a customer-facing role, ideally in customer success management/account management. Passion for speaking with customers, building a natural rapport to deliver exceptional customer experiences. Excellent communication (written and verbal), presentation and relationship-building skills, with the ability to interact credibly with customers at varying levels. Experience delivering user training, workshops, or product enablement. sessions-comfortable presenting to groups with varied skill levels. Empathy and desire to help customers succeed and solve business problems. Comfort and speed in learning new software and using many tools to perform day to day tasks. Ability to troubleshoot and describe customer/product issues to diverse audiences across the company. Ability to analyse issues and determine best course of action using available resources. Self motivated with ability to work independently with strong multi-tasking, prioritisation and time management skills. Accountability and dependability. Strong collaborative nature when working with internal cross-functional teams and stakeholders. Competent using CRM software (e.g. Hubspot, Salesforce, Vitally) and GSuite / Google Docs. Preference given to candidates with: Previous experience managing customers in a SaaS environment Former FMCG experience What Makes a Great Fit at Crisp Collaboration : You believe the best results come from working together. You share ideas, pitch in, and elevate those around you. Grit : You're curious, self-driven, and unafraid to roll up your sleeves. You get the job done even when the path isn't clear and adapt quickly when things change. People : You stay close to those we serve. Listening, learning, and building what matters most. Feedback : You see it as fuel. You give it with care, take it with humility, and use it to level up. Ingenuity : You solve problems with creativity and speed. You look for ways to streamline, automate, or improve without being asked. We are committed to transparency, diversity, and meritocracy, fostering an environment where every team member is empowered to make an impact, grow personally, and advance in their career. We invite you to join us - not just to take on a role, but to help shape a company you're proud to be part of. Applicants must be authorized to work for any employer in the United Kingdom. Crisp is unable to sponsor or take over sponsorship of an employment Visa at this time.
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 04, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement - 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on 'Developing Talent and 'Building Careers' and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Anderson Knight Recruitment is proud to be supporting our client in the appointment of a forward-thinking HR Business Partner . This is an exciting opportunity for a progressive and people-focused professional to shape the people agenda within a values-led organisation. This position will support Inverness and Orkney, therefore it is important that the successful candidate lives within reasonable commuting distance to these locations. The role is flexible around hybrid working, this is a part time position - working pattern to be agreed. About the Role As HR Business Partner, you will act as a trusted advisor to senior leaders, driving people initiatives that support organisational growth and agility. You will contribute directly to strategic planning, ensuring people strategies are fully aligned with business objectives. You will lead on employee experience, engagement, organisational design, talent acquisition, and leadership capability supported by insight and evidence to inform decision-making. A key part of the role is supporting managers through coaching, promoting courageous and people-centred decisions, and fostering a culture where open communication and respectful relationships thrive. Key Responsibilities Contribute to strategic and business planning, shaping and delivering annual people plans. Champion change initiatives and challenge the status quo to drive long-term value. Lead employee experience and engagement activities informed by feedback, data, and organisational values. Evolve and promote the organisation s employer value proposition across recruitment and external channels. Support inclusive and creative talent acquisition approaches, strengthening pipelines and partnerships. Work with leaders on organisational design to enhance agility without reliance on formal restructures. Use data, insights, surveys, and feedback to identify trends and influence priorities. Promote fair, human-centred employee relations, resolving issues early and informally where possible. Coach and empower managers to enhance leadership capability and team performance. Drive talent and development initiatives in partnership with the Learning & Development function. Ensure reward and recognition practices are transparent, equitable, and aligned with culture. Simplify and improve HR processes to support an agile, people-focused operating model. Skills & Experience Relevant professional qualification or significant equivalent experience. Strong capability in strategic people planning, organisational development, and engagement. Experience leading a small team and supporting organisational change. Skilled coach with the ability to challenge, influence, and support leaders. Up-to-date knowledge of HR trends and employment legislation. Proficient in using data and critical thinking to guide decisions. Ability to build strong, collaborative relationships across the organisation. Strong communication, marketing, and presentation skills. Agile, solutions-focused, and committed to continuous improvement.
Jan 03, 2026
Full time
Anderson Knight Recruitment is proud to be supporting our client in the appointment of a forward-thinking HR Business Partner . This is an exciting opportunity for a progressive and people-focused professional to shape the people agenda within a values-led organisation. This position will support Inverness and Orkney, therefore it is important that the successful candidate lives within reasonable commuting distance to these locations. The role is flexible around hybrid working, this is a part time position - working pattern to be agreed. About the Role As HR Business Partner, you will act as a trusted advisor to senior leaders, driving people initiatives that support organisational growth and agility. You will contribute directly to strategic planning, ensuring people strategies are fully aligned with business objectives. You will lead on employee experience, engagement, organisational design, talent acquisition, and leadership capability supported by insight and evidence to inform decision-making. A key part of the role is supporting managers through coaching, promoting courageous and people-centred decisions, and fostering a culture where open communication and respectful relationships thrive. Key Responsibilities Contribute to strategic and business planning, shaping and delivering annual people plans. Champion change initiatives and challenge the status quo to drive long-term value. Lead employee experience and engagement activities informed by feedback, data, and organisational values. Evolve and promote the organisation s employer value proposition across recruitment and external channels. Support inclusive and creative talent acquisition approaches, strengthening pipelines and partnerships. Work with leaders on organisational design to enhance agility without reliance on formal restructures. Use data, insights, surveys, and feedback to identify trends and influence priorities. Promote fair, human-centred employee relations, resolving issues early and informally where possible. Coach and empower managers to enhance leadership capability and team performance. Drive talent and development initiatives in partnership with the Learning & Development function. Ensure reward and recognition practices are transparent, equitable, and aligned with culture. Simplify and improve HR processes to support an agile, people-focused operating model. Skills & Experience Relevant professional qualification or significant equivalent experience. Strong capability in strategic people planning, organisational development, and engagement. Experience leading a small team and supporting organisational change. Skilled coach with the ability to challenge, influence, and support leaders. Up-to-date knowledge of HR trends and employment legislation. Proficient in using data and critical thinking to guide decisions. Ability to build strong, collaborative relationships across the organisation. Strong communication, marketing, and presentation skills. Agile, solutions-focused, and committed to continuous improvement.
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 03, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Jan 03, 2026
Full time
About the role You'll be at the heart of our Aftersales operation, managing inbound and outbound service booking calls and ensuring every customer enjoys a professional and efficient journey. From scheduling appointments to providing clear, helpful information, you'll make every interaction count. Your day-to-day will include: Managing service leads generated through the myAudi app and connected car technologies Driving high-quality bookings via platforms like Motability, 1link, online booking systems, and digital enquiries Supporting our Service Advisors and Hosts in the reception area Handling pre-calls, customer updates, invoicing, and post-visit feedback Assisting with our Fast Track Programmes and maintaining contact throughout the workshop visit Supporting the dealership with telephony processes Why join us? This is a fantastic opportunity to work with cutting-edge digital systems, and be part of a team that values excellence and customer care. This is a fast-paced role where customer care always comes first. You'll take the time to build rapport, understand customer needs, and deliver a professional and friendly experience at all times. This is a full-time position, including Saturday mornings on a rota. Full training will be provided through our dedicated in-house Learning & Development team, as well as manufacturer training from Audi. About you: Strong organisational and administrative skills Excellent attention to detail and a customer-focused approach A background in customer service, ideally in a busy or call-handling environment Experience with Kerridge would be an advantage (but not essential) Why Sytner? Sytner Group are delighted to provide an industry-leading benefits package. We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential. Enhanced Holiday Entitlement 33 days inc. bank holidays Industry-leading Maternity, Paternity and Adoption Pay Career Development Recognition of Long Service every 5 years Discounted Car Schemes High Street Discounts Discounted Gym memberships Cycle to work scheme One day a year paid voluntary / community work At Sytner, our values and the way we behave are important to us. We are committed to creating an equitable working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential. As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process. For more information around reasonable adjustments and the recruitment process please click here. Unsure? Read on We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships. We pride ourselves on Developing Talent and Building Careers and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Youth Engagement Job Coach / Employability Work Placement Coordinator An exciting opportunity for a passionate and proactive Youth Engagement Job Coach / Employability Work Placement Coordinator to support and inspire young people aged 16-19 to develop their employability skills and move into education, training, or work. If you've also worked in the following roles, we'd also like to hear from you: Youth Support Worker, Employability Mentor, Training Officer, Learning Coach, Careers Advisor, Work Placement Officer, Employability Coach, Youth Mentor SALARY: up to £28,840 per annum + Benefits LOCATION: Llandudno, Conwy, North Wales - with travel around the local areas to visit learners and employers JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Youth Engagement Job Coach / Employability Work Placement Coordinator who is dedicated to helping young people achieve their full potential. Working as part of the Youth Engagement Team, you'll mentor and motivate learners who are not in education, employment or training (NEET) to build confidence and skills for their future. As a Youth Engagement Job Coach / Employability Work Placement Coordinator you'll build relationships with local employers, referral partners, and families to provide tailored employability and pastoral support. You'll help learners identify their goals, develop essential workplace skills, and progress onto further education, training, or sustainable employment. This Youth Engagement Job Coach / Employability Work Placement Coordinator position offers a rewarding opportunity to make a genuine difference in the lives of young people while working within a supportive, learner-focused environment that values development, teamwork and wellbeing. ABOUT THE COMPANY The company is a passionate and well-established training provider helping people of all ages unlock their potential through apprenticeships and professional development across North Wales and England. Their work focuses on empowering learners and supporting employers in sectors such as health and social care, business, management, hospitality and active leisure. By working closely with communities and industry partners, the organisation creates real opportunities for growth and success. If you're interested in joining a team that's dedicated to making a genuine difference through education and lifelong learning, we'd love to hear from you. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Youth Engagement Job Coach / Employability Work Placement Coordinator include: Building Relationships: Engage with referral partners, employers, and families to recruit and support learners Learner Support: Mentor young people aged 16-19 to develop employability and life skills Work Placements: Source and monitor safe, high-quality placements that meet learner needs and employer expectations Progress Monitoring: Conduct reviews and assessments to measure progress and identify development needs Safeguarding Awareness: Ensure learner wellbeing and maintain a safe and inclusive environment Employer Liaison: Work closely with local businesses to create placement and progression opportunities Collaboration: Partner with tutors and colleagues to ensure a joined-up approach to learner development Administration: Maintain accurate records, timesheets, and reports to support programme compliance Attendance Monitoring: Track learner attendance and intervene where engagement may be at risk CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of supporting or mentoring young people aged 16-19 Knowledge of safeguarding and welfare practices Excellent communication and interpersonal skills Strong organisational and time management skills Good IT skills with Microsoft Office, Word, Excel and SharePoint Ability to engage, motivate, and build trust with learners Creative and flexible approach to problem-solving Full UK driving licence and access to a vehicle DESIRABLE Welsh language skills Experience in the work-based learning or employability sector Teaching or training qualification (AET or equivalent) BENEFITS 25 days holiday plus bank holidays, increasing with service Four-week induction and training programme Company pension scheme (5% contribution) Laptop and mobile phone for agile working Bupa Employee Assistance Programme Reward and recognition scheme This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14199 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Llandudno, Conwy, North Wales. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
Jan 03, 2026
Full time
Youth Engagement Job Coach / Employability Work Placement Coordinator An exciting opportunity for a passionate and proactive Youth Engagement Job Coach / Employability Work Placement Coordinator to support and inspire young people aged 16-19 to develop their employability skills and move into education, training, or work. If you've also worked in the following roles, we'd also like to hear from you: Youth Support Worker, Employability Mentor, Training Officer, Learning Coach, Careers Advisor, Work Placement Officer, Employability Coach, Youth Mentor SALARY: up to £28,840 per annum + Benefits LOCATION: Llandudno, Conwy, North Wales - with travel around the local areas to visit learners and employers JOB TYPE: Full-Time, Permanent WORKING HOURS: 37.5 Hours per Week JOB OVERVIEW We have a fantastic new job opportunity for a Youth Engagement Job Coach / Employability Work Placement Coordinator who is dedicated to helping young people achieve their full potential. Working as part of the Youth Engagement Team, you'll mentor and motivate learners who are not in education, employment or training (NEET) to build confidence and skills for their future. As a Youth Engagement Job Coach / Employability Work Placement Coordinator you'll build relationships with local employers, referral partners, and families to provide tailored employability and pastoral support. You'll help learners identify their goals, develop essential workplace skills, and progress onto further education, training, or sustainable employment. This Youth Engagement Job Coach / Employability Work Placement Coordinator position offers a rewarding opportunity to make a genuine difference in the lives of young people while working within a supportive, learner-focused environment that values development, teamwork and wellbeing. ABOUT THE COMPANY The company is a passionate and well-established training provider helping people of all ages unlock their potential through apprenticeships and professional development across North Wales and England. Their work focuses on empowering learners and supporting employers in sectors such as health and social care, business, management, hospitality and active leisure. By working closely with communities and industry partners, the organisation creates real opportunities for growth and success. If you're interested in joining a team that's dedicated to making a genuine difference through education and lifelong learning, we'd love to hear from you. APPLY TODAY Ready to make your next career move? Apply Now for our Recruitment Team to review. DUTIES Your duties as the Youth Engagement Job Coach / Employability Work Placement Coordinator include: Building Relationships: Engage with referral partners, employers, and families to recruit and support learners Learner Support: Mentor young people aged 16-19 to develop employability and life skills Work Placements: Source and monitor safe, high-quality placements that meet learner needs and employer expectations Progress Monitoring: Conduct reviews and assessments to measure progress and identify development needs Safeguarding Awareness: Ensure learner wellbeing and maintain a safe and inclusive environment Employer Liaison: Work closely with local businesses to create placement and progression opportunities Collaboration: Partner with tutors and colleagues to ensure a joined-up approach to learner development Administration: Maintain accurate records, timesheets, and reports to support programme compliance Attendance Monitoring: Track learner attendance and intervene where engagement may be at risk CANDIDATE REQUIREMENTS ESSENTIAL Proven experience of supporting or mentoring young people aged 16-19 Knowledge of safeguarding and welfare practices Excellent communication and interpersonal skills Strong organisational and time management skills Good IT skills with Microsoft Office, Word, Excel and SharePoint Ability to engage, motivate, and build trust with learners Creative and flexible approach to problem-solving Full UK driving licence and access to a vehicle DESIRABLE Welsh language skills Experience in the work-based learning or employability sector Teaching or training qualification (AET or equivalent) BENEFITS 25 days holiday plus bank holidays, increasing with service Four-week induction and training programme Company pension scheme (5% contribution) Laptop and mobile phone for agile working Bupa Employee Assistance Programme Reward and recognition scheme This role requires a DBS check HOW TO APPLY To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV's of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose. JOB REF: AWDO-P14199 Full-Time, Permanent Jobs, Careers and Vacancies. Find a new job and work in Llandudno, Conwy, North Wales. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online. AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency. awd online AWD-IN-SPJ
We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem-solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi- million-pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub-sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 9+ years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Complex digital transformation, including AI and business change initiatives, and familiarity with large-scale delivery technologies (e.g., Salesforce, Guidewire, ServiceNow, workflow or prototyping tools). Assessing and designing target operating models across governance, people, process, and technology. Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes-based testing. Strong knowledge of Financial Services industry trends and value chains in Financial Services sub-sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech) including new technologies; with the ability to translate market insight into thought leadership and client value propositions. Ability to build trusted relationships, influence senior stakeholders, and facilitate complex client conversations. Strategic thinker with the ability to connect organisational, systems, and technology considerations to solve complex challenges. Collaborative working style, with the ability to foster positive relationships across teams and client organisations. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high-demand environments. Demonstrable track record in generating over £500k in attributable sales, supported by strong commercial acumen and business development skills. Able to understand client problems, shape clear solution approaches, and translate these into compelling written proposals-including large-scale framework RFPs-and deliver effective client pitches. Account management experience (desirable), particularly in supporting long-term partnerships with global Financial Services clients. A strong external network and excellent interpersonal skills, with a proven ability to build and nurture effective relationships with clients and colleagues. Confident in managing and collaborating with senior stakeholders (Executive Director level and above). A 'big picture business thinker' with a passion for solving complex organisational and system problems. Commitment to continuous learning, people development, and supporting high-performing teams in complex, matrix-managed environments. Experience leading and developing project teams with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What we can offer you: Total cash package of up to £128,500 including a base salary of £105,000 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on UK client site s . We support flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.
Jan 02, 2026
Full time
We are a dynamic consulting firm, focused on delivering sustainable change. We ensure our clients succeed in their long-term goals by helping them turn their strategy into action through exceptional delivery and a commitment to establishing a culture of change. Clients like what we do and how we work, and we are looking for people to join the Moorhouse team. We pride ourselves on being proactive, collaborative, and straightforward team players. We work efficiently and collaboratively as a team and both honesty and integrity are key to this. In return you will be part of a supportive and high-performing team that shares the workload, looks after each other and celebrates success together. You can be assured of an exciting opportunity that will help you grow your skills through meaningful challenges and equip you with skills, experience and knowledge that can help organisations respond to the turbulence, change and opportunity that will define the future of work. We encourage behaviours that promote transparency, collaboration and achievement of shared goals. In the Financial Services sector team, we partner with clients to navigate pressing challenges, while positioning their organisations for future success within a rapidly evolving digital, technological, regulatory, and competitive context. To support our next phase of growth, we are bringing together an exciting team of expert Financial Services consultants with depth of sector experience and subject matter leadership to help drive improved outcomes for our clients. Responsibilities What are we looking for? Potential is what excites us so we are keen to hear from people who want to harness their experience within an organisation that will invest in their professional development from day one. This isn't just about skills for the job but skills for life - learning agility, resilience, collaborative problem-solving, inclusive leadership, to name just a few. You will be a key member of the sector leadership team and involved in shaping how we run the business, so the ability to lead others using an inclusive leadership approach that values diverse perspectives, and to shape and influence our continued growth and success as a sector team, is key. Moorhouse has grown and developed its Financial Services work into a multi- million-pound sector, working with an extensive range of Financial Services institutions, and gaining recognition through repeated awards from the Financial Times as a UK Leading Management Consultancy in Financial Services. This growth has been fuelled through a series of strong client relationships, great client work, and is a result of organisations wanting to look beyond the larger consultancy suppliers who have traditionally dominated the sector. Our clients are interested in learning from the experience we can bring from other sectors and they want to work with a consultancy that embeds itself in small integrated teams working in a truly collaborative fashion. It is important that you can contribute to sales and business development as well as leading consultant and client delivery teams on key engagements and accounts. In addition, we will expect you to motivate, support, and develop junior members of the Moorhouse team and play an active role in supporting the career development of a small group of colleagues. Moorhouse is looking for candidates with significant experience or evidenced ability to build strong relationships across all Financial Services sub-sectors to help drive our growth ambitions. Moorhouse is currently unable to offer visa sponsorship for this role. Unfortunately, this means we are not able to progress applications from candidates who would require sponsorship now or in the future. Experience 9+ years' consulting experience, from a big consulting firm, boutique consultancy or experience gained in working directly with Financial Services institutions, including Insurance, Banking, Payments, Asset & Wealth Management or Fintech Demonstrable track record of outstanding delivery and advisory in one or more of the following areas: Complex digital transformation, including AI and business change initiatives, and familiarity with large-scale delivery technologies (e.g., Salesforce, Guidewire, ServiceNow, workflow or prototyping tools). Assessing and designing target operating models across governance, people, process, and technology. Risk change programmes, including risk appetite, enterprise risk frameworks, taxonomies, and control libraries. Regulatory transformation, including but not limited to Section 166 interventions, consumer duty, and outcomes-based testing. Strong knowledge of Financial Services industry trends and value chains in Financial Services sub-sectors (Insurance, Banking, Payments, Asset & Wealth Management or Fintech) including new technologies; with the ability to translate market insight into thought leadership and client value propositions. Ability to build trusted relationships, influence senior stakeholders, and facilitate complex client conversations. Strategic thinker with the ability to connect organisational, systems, and technology considerations to solve complex challenges. Collaborative working style, with the ability to foster positive relationships across teams and client organisations. Demonstrates adaptability, intellectual curiosity, and the ability to manage multiple priorities in dynamic or high-demand environments. Demonstrable track record in generating over £500k in attributable sales, supported by strong commercial acumen and business development skills. Able to understand client problems, shape clear solution approaches, and translate these into compelling written proposals-including large-scale framework RFPs-and deliver effective client pitches. Account management experience (desirable), particularly in supporting long-term partnerships with global Financial Services clients. A strong external network and excellent interpersonal skills, with a proven ability to build and nurture effective relationships with clients and colleagues. Confident in managing and collaborating with senior stakeholders (Executive Director level and above). A 'big picture business thinker' with a passion for solving complex organisational and system problems. Commitment to continuous learning, people development, and supporting high-performing teams in complex, matrix-managed environments. Experience leading and developing project teams with a focus on delivering measurable client outcomes. You will be expected to contribute to a culture of sustainability and embrace Moorhouse's social responsibility by integrating responsible practices and upholding ethical standards and awareness in everyday work. What we can offer you: Total cash package of up to £128,500 including a base salary of £105,000 and a combination of personal and company bonuses that are paid every six months 25 days annual leave increasing by one day for every full year of service to a maximum of 30 days with the option to buy or sell up to five days of annual leave per year Life Assurance, Private Medical Insurance, Group Personal Pension Scheme and a range of discounted lifestyle and well-being benefits through Perkbox A culture where you will not need to compete with others because of promotion quotas or the typical distribution curves that govern performance management in other organisations. We recognise and reward performance consistently and transparently across the firm so that everyone knows where they stand. We offer flexible working arrangements with our offices near Liverpool Street although you can expect to spend some time as part of a team on UK client site s . We support flexibility wherever possible. Moorhouse is proud to be an equal opportunities employer, and our values underpin a working environment that is inclusive for all those who work for us. We encourage people to bring their whole selves to work, contribute ideas, take the initiative and be responsible for their impact on others internally and externally.
Are you an experienced HR professional looking for an exciting opportunity to lead and shape people strategies in a dynamic, fast-paced and values driven environment We are seeking a Senior People Manager to join our People Team on a permanent basis for one of our non-profit clients based in central London. As a Senior People Manager, you will play a pivotal role in delivering high-quality people solutions, operational excellence, and exceptional client service across the organisation. ? Reporting to the Head of Talent & People Operations, you will work closely with senior stakeholders to implement the People Strategy, drive employee engagement, and foster a culture of diversity, inclusion, and wellbeing. ? This role offers autonomy, creativity, and the opportunity to lead HR projects, manage employee relations, oversee recruitment and onboarding, and shape learning and development initiatives. You will also take ownership of payroll administration, employee benefits, and reward and recognition programs, ensuring compliance with employment legislation and best practices. ? Key Responsibilities: Collaborate with the Head and Director of People to implement the People Strategy and lead HR projects. ? Provide expert advice and support to leaders and employees on HR policies, employee relations, and performance management. ? Manage recruitment, onboarding, and induction processes to ensure a seamless employee experience. ? Oversee learning and development activities, including training programs and leadership development. ? Administer payroll and employee benefits, ensuring accuracy and compliance. ? Lead policy development and review to ensure progressive and inclusive practices. ? Manage employee relations issues, including discipline, grievances, and performance, with confidentiality and professionalism. ? Supervise and coach team members, including a People Advisor and People Officers. ? You will bring: CIPD qualification ideally at Level 7 and extensive generalist HR experience. ? Strong knowledge of employment law, GDPR, and HR systems. ? Proven track record in policy development, employee relations, and people management. ? Excellent communication, problem-solving, and organisational skills. ? A positive attitude, commitment to quality, and a passion for delivering exceptional customer service. ? This role offers a central London office location and hybrid working arrangements.
Jan 02, 2026
Full time
Are you an experienced HR professional looking for an exciting opportunity to lead and shape people strategies in a dynamic, fast-paced and values driven environment We are seeking a Senior People Manager to join our People Team on a permanent basis for one of our non-profit clients based in central London. As a Senior People Manager, you will play a pivotal role in delivering high-quality people solutions, operational excellence, and exceptional client service across the organisation. ? Reporting to the Head of Talent & People Operations, you will work closely with senior stakeholders to implement the People Strategy, drive employee engagement, and foster a culture of diversity, inclusion, and wellbeing. ? This role offers autonomy, creativity, and the opportunity to lead HR projects, manage employee relations, oversee recruitment and onboarding, and shape learning and development initiatives. You will also take ownership of payroll administration, employee benefits, and reward and recognition programs, ensuring compliance with employment legislation and best practices. ? Key Responsibilities: Collaborate with the Head and Director of People to implement the People Strategy and lead HR projects. ? Provide expert advice and support to leaders and employees on HR policies, employee relations, and performance management. ? Manage recruitment, onboarding, and induction processes to ensure a seamless employee experience. ? Oversee learning and development activities, including training programs and leadership development. ? Administer payroll and employee benefits, ensuring accuracy and compliance. ? Lead policy development and review to ensure progressive and inclusive practices. ? Manage employee relations issues, including discipline, grievances, and performance, with confidentiality and professionalism. ? Supervise and coach team members, including a People Advisor and People Officers. ? You will bring: CIPD qualification ideally at Level 7 and extensive generalist HR experience. ? Strong knowledge of employment law, GDPR, and HR systems. ? Proven track record in policy development, employee relations, and people management. ? Excellent communication, problem-solving, and organisational skills. ? A positive attitude, commitment to quality, and a passion for delivering exceptional customer service. ? This role offers a central London office location and hybrid working arrangements.
HR Business Partner Department: Human Resources Job Type: Full time, permanent Grade: E Salary Range: £49,140 to £55,000 per annum (inclusive of Inner London Weighting) per annum depending on experience Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked number one in Arts, Drama & Music by the Complete University Guide 2024, one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK's leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals. This is an exciting opportunity to join the HR Team as a HR Business Partner, working closely with the Head of HR and fellow Business Partners to deliver strategic HR initiatives within a Higher Education environment. You will act as a trusted HR generalist, building strong relationships with stakeholders at all levels, including senior management, while providing expert advice across employee relations, recruitment, learning and development, and job evaluation. In addition, you will lead and develop a team of 2.5 HR Advisors, coaching and supporting them to ensure the delivery of high quality HR services that drive engagement and support the achievement of organisational goals. We're excited to welcome an accomplished HR Business Partner who brings expertise across recruitment, employee relations, job evaluation, and staff development. With proven experience in coaching and leading HR teams, you'll provide pragmatic, strategic advice while championing inclusive practices and supporting Diversity, Equity and Inclusion initiatives. CIPD qualified (or equivalent), with strong knowledge of UK employment law and Higher Education and/or arts sector experience, you'll thrive in partnering with senior leaders, delivering impactful projects, and shaping a positive people strategy. Your strong IT and data analysis skills will further enhance our ability to drive meaningful outcomes. This role is eligible for hybrid working. For more details, please download the Job Information Pack . If you would like to have an informal conversation about the role, please e-mail Carol Bernard, Head of HR, at Closing date: 12 noon on Monday 12 January 2026. Interviews will be held w/c Monday 19 January 2026. For more details, please go to To apply, please visit our website via the button below. Alternatively, please contact (24 hr answerphone) quoting reference number OOGS9266 . A minicom service for the hearing impaired is available on . All applications must include a completed application form. Please note that late applications will not be accepted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities - if you have a disability and need help with the application process please contact us. Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors.
Jan 02, 2026
Full time
HR Business Partner Department: Human Resources Job Type: Full time, permanent Grade: E Salary Range: £49,140 to £55,000 per annum (inclusive of Inner London Weighting) per annum depending on experience Guildhall School is a vibrant, international community of musicians, actors and production artists in the heart of the City of London. Ranked number one in Arts, Drama & Music by the Complete University Guide 2024, one of the top ten performing arts institutions in the world in the QS World University Rankings 2023, as well as the number one higher education institution in the Guardian University Guide music league table, we deliver world-class professional training in partnership with distinguished artists, companies and ensembles. A global leader in creative and professional practice, we promote innovation, experiment and research, and are also one of the UK's leading providers of lifelong learning in the performing arts, offering inspiring training for children, young people, adult learners, and creative and business professionals. This is an exciting opportunity to join the HR Team as a HR Business Partner, working closely with the Head of HR and fellow Business Partners to deliver strategic HR initiatives within a Higher Education environment. You will act as a trusted HR generalist, building strong relationships with stakeholders at all levels, including senior management, while providing expert advice across employee relations, recruitment, learning and development, and job evaluation. In addition, you will lead and develop a team of 2.5 HR Advisors, coaching and supporting them to ensure the delivery of high quality HR services that drive engagement and support the achievement of organisational goals. We're excited to welcome an accomplished HR Business Partner who brings expertise across recruitment, employee relations, job evaluation, and staff development. With proven experience in coaching and leading HR teams, you'll provide pragmatic, strategic advice while championing inclusive practices and supporting Diversity, Equity and Inclusion initiatives. CIPD qualified (or equivalent), with strong knowledge of UK employment law and Higher Education and/or arts sector experience, you'll thrive in partnering with senior leaders, delivering impactful projects, and shaping a positive people strategy. Your strong IT and data analysis skills will further enhance our ability to drive meaningful outcomes. This role is eligible for hybrid working. For more details, please download the Job Information Pack . If you would like to have an informal conversation about the role, please e-mail Carol Bernard, Head of HR, at Closing date: 12 noon on Monday 12 January 2026. Interviews will be held w/c Monday 19 January 2026. For more details, please go to To apply, please visit our website via the button below. Alternatively, please contact (24 hr answerphone) quoting reference number OOGS9266 . A minicom service for the hearing impaired is available on . All applications must include a completed application form. Please note that late applications will not be accepted. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Guildhall School welcomes applications from people of all backgrounds and experiences. We are particularly keen to encourage interest from people with disabilities, LGBTQIA+, Black, Asian, and other global majority backgrounds who are currently under-represented at Guildhall School. In recognising the positive value of diversity, we want to better reflect and understand the communities we exist to serve. We are members of the Disability Confident Scheme and guarantee to interview all disabled candidates who would like to be considered under this scheme and who meet the minimum essential criteria for the role. We support and provide adjustments for people with disabilities - if you have a disability and need help with the application process please contact us. Guildhall School is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees, workers and volunteers to share this commitment. The City of London Corporation want to ensure that everyone has the opportunity to thrive in the work that we do. The City of London Corporation is currently undergoing a programme to ensure that our pay and reward practices are competitive and equitable. We are committed to regularly benchmarking and reviewing pay across the whole organisation and against external sectors.
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
Jan 02, 2026
Full time
Manager/Senior Manager - Energy Networks At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced individual to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. As a Manager or Senior Manager within Capgemini Invent's Energy Networks team, you will play a pivotal role in driving growth, delivering real transformation solutions, and shaping the future of the UK's energy infrastructure. You will combine deep sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base (TOs, DNOs, NG, GDNs) across electricity and gas transmission and distribution networks. Your profile: We'd love to meet someone with: Significant experience gained within Consulting within the Energy & Utilities sector, including with one or many of electricity and gas transmission and distribution network companies. Highly developed consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. Experience of proposition building and delivery, as part of a high performing team. Commercially astute, with strong financial acumen and a drive to achieve sales and growth targets. Excellent communication and stakeholder management skills, with the ability to influence at all levels. Demonstrable experience of leading teams and delivering successful projects or programmes. Deep understanding of sector trends, regulatory environment, and the challenges facing UK energy networks. Entrepreneurial mindset, proactive, and able to work independently as well as in teams. Commitment to personal and team development, with a passion for coaching and mentoring others. Flexibility to travel and work at client sites as required. You will bring subject matter experience, expertise and intellectual capital across a broad range of advisory, consulting and transformation services in the sector, and your role at Capgemini will include the following key responsibilities: Bringing your experience to bear to identify, shape and Lead and deliver complex advisory, transformation, and digital projects for clients in the UK energy networks sector. Leading the pursuit of new frameworks, opportunities, and projects within the Energy Networks sector. Leading engagements with our clients and delivering them with quality, on time and on budget. Corporate strategy, business planning and regulatory advisory services ideally within electricity and gas network companies. Business and IT operating model, restructuring and performance improvement. Large scale business transformation and programme delivery, across areas including system operation, asset management, capital infrastructure, operations, customer and workforce. Design and deployment of digital transformation and AI solutions and services. Emerging business and digital trends in energy networks, such as intelligent system operations, IoT, advanced analytics, mobile applications, automation, energy management, digital twin and BIM. What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work life balance. We embed hybrid working in all that we do and make flexible working arrangements the day to day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Nuclear team, you will help set direction, drive forward the business, build senior client relationships, model our values and behaviours and coach and develop junior members of the team. You will combine nuclear sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across the full civil nuclear lifecycle. Key activities for the role include: Leading high-profile nuclear energy projects that enable clients and the UK to deliver a low-carbon, sustainable, and secure energy future. Collaborating within a diverse, multi-disciplinary team of experts in civil engineering, digital and data, business operations, nuclear industry, and emerging technologies such as AI. Working closely with clients at all organisational levels, leading experienced delivery teams to achieve outcomes such as improved project execution and enhanced operational performance. Shaping strategy and driving growth for our nuclear business. Leading client engagements across the full civil nuclear lifecycle. Building and owning senior client relationships, acting as a trusted advisor. Coaching and developing junior team members, modelling our values and behaviours. Contributing to business development and thought leadership initiatives. Proactively identifying and pursuing new business opportunities. Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Continuous learning and training to support your career development and develop required skills as you progress in your career. Your profile: We'd love to meet someone with: Experience working in the civil nuclear sector; that may include working across engineering, construction, operations, commissioning, and de-commissioning experience related to nuclear projects, assets or facilities Excellent consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Strong commercial and business understanding, with the ability to leverage own network and the organisation's broader pre-existing relationships, to larger revenues across our business Ability to drive improvement initiatives for our clients, drawing on experiences and insights from across the full lifecycle of civil nuclear, and other applicable sectors. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. You will bring the following key skills and behaviours: You collaborate and communicate well with others, building and maintaining strong networks and working effectively both as a leader and a colleague You thrive in fast-paced, high-performing environments and drive excellence in project delivery, holding yourself to the highest of standards and setting an example for your team You constantly demonstrate a proactive 'growth' mindset and actively work with leadership to pursue new and existing opportunities You are a business and people leader What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Jan 02, 2026
Full time
At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your role: As part of the huge growth in demand in our Energy Transition & Utilities practice, we are seeking an experienced senior leader to join our highly talented team, working on the pursuit and delivery of major advisory, consulting and transformation services across our sector. Our clients within Energy Transition & Utilities include those within the sub-sectors of Energy Networks, Energy Retail, Energy Central Markets, Water and Nuclear. Driven by major investment in the sector and the unique position of our Capgemini Invent business, we are seeing a significant increase in demand for our services and teams. Our vast utilities experience, strong strategic and business transformation skillset, a deep understanding of digital, data and a highly collaborative approach has allowed us to build a successful track record of delivering leading edge consulting services and solutions for our clients. This role is designed to further expand and strengthen our position in this market. As a Managing Consultant or Senior Manager within our Nuclear team, you will help set direction, drive forward the business, build senior client relationships, model our values and behaviours and coach and develop junior members of the team. You will combine nuclear sector expertise with strong consulting skills, leading client engagements and supporting the expansion of our client base across the full civil nuclear lifecycle. Key activities for the role include: Leading high-profile nuclear energy projects that enable clients and the UK to deliver a low-carbon, sustainable, and secure energy future. Collaborating within a diverse, multi-disciplinary team of experts in civil engineering, digital and data, business operations, nuclear industry, and emerging technologies such as AI. Working closely with clients at all organisational levels, leading experienced delivery teams to achieve outcomes such as improved project execution and enhanced operational performance. Shaping strategy and driving growth for our nuclear business. Leading client engagements across the full civil nuclear lifecycle. Building and owning senior client relationships, acting as a trusted advisor. Coaching and developing junior team members, modelling our values and behaviours. Contributing to business development and thought leadership initiatives. Proactively identifying and pursuing new business opportunities. Additionally, you will be expected to contribute to the business and to your own personal growth through activities in the following categories: Business Development - Utilising a combination of the organisation's broader pre-existing relationships, company relationships and your own network Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development Learning & Development - Continuous learning and training to support your career development and develop required skills as you progress in your career. Your profile: We'd love to meet someone with: Experience working in the civil nuclear sector; that may include working across engineering, construction, operations, commissioning, and de-commissioning experience related to nuclear projects, assets or facilities Excellent consulting skills, meaning experience of working in a major Consulting firm, and/or in industry but with a Consulting background Strong commercial and business understanding, with the ability to leverage own network and the organisation's broader pre-existing relationships, to larger revenues across our business Ability to drive improvement initiatives for our clients, drawing on experiences and insights from across the full lifecycle of civil nuclear, and other applicable sectors. Proven ability to be successful in a matrixed organisation, and to enlist support and commitment from peers in selling and delivering consulting solutions. You will bring the following key skills and behaviours: You collaborate and communicate well with others, building and maintaining strong networks and working effectively both as a leader and a colleague You thrive in fast-paced, high-performing environments and drive excellence in project delivery, holding yourself to the highest of standards and setting an example for your team You constantly demonstrate a proactive 'growth' mindset and actively work with leadership to pursue new and existing opportunities You are a business and people leader What you'll love about working here: You'll thrive in a collaborative and diverse environment that empowers you to innovate, grow your skills, and make a real impact-whether you're shaping solutions for clients or driving positive change in society. You will be supported by a culture that values inclusion, continuous learning, and the freedom to bring your authentic self to work every day. Need to know: At Capgemini we don't just believe in inclusion, we actively go out to making it a working reality. Driven by our core values and Inclusive Futures for All campaign, we build environments where you can bring you whole self to work. We aim to build an environment where employees can enjoy a positive work-life balance. We embed hybrid working in all that we do and make flexible working arrangements the day-to-day reality for our people. All UK employees are eligible to request flexible working arrangements. Employee wellbeing is vitally important to us as an organisation. We see a healthy and happy workforce a critical component for us to achieve our organisational ambitions. To help support wellbeing we have trained 'Mental Health Champions' across each of our business areas. We have also invested in wellbeing apps such as Thrive and Peppy. We are a Disability Confident Employer: Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who: Declare they have a disability, and Meet the minimum essential criteria for the role. Please opt in during the application process. CSR: We're also focused on using tech to have a positive social impact. So, we're working to reduce our own carbon footprint and improve everyone's access to a digital world. It's something we're really serious about. In fact, we were even named as one of the world's most ethical companies by the Ethisphere Institute for the 10th year. When you join Capgemini, you'll join a team that does the right thing. Whilst you will have London, Manchester or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice. We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion. Share this page with yourself or people you know Similar job opportunities If this job isn't the right fit for you, explore other opportunities! When you join Capgemini, you don't just start a new job. You become part of something bigger. Learn about how the recruitment process works - how to apply, where to follow your application, and next steps. To help you bring out the best of yourself during the interview process, we've got some great interview tips to share before the big day.
Position: Investment Manager Based: Newcastle Salary: Competitive Benefits: Generous benefits package including employer pension contribution and private healthcare cover We are currently recruiting for an Investment Manager to join our Maven team on a full-time, permanent basis. The successful candidate will be primarily based in Newcastle, with regular travel to the Teesside and Durham offices. The role is focused on new investment activity relating to Maven Capital Partners Private Equity, Venture Capital Trusts, and Regional Funds (including the Northern Powerhouse Investment Fund II and the Finance Durham Fund). Maven's funds typically provide between £500,000 and £5 million of capital to high-growth SMEs across the region. The ideal candidate will have a background in corporate finance, SME funding, professional advisory, private equity, venture capital, or otherwise, experience directly concerning high-growth SMEs. WHO WE ARE? Maven Capital Partners (a subsidiary of Mattioli Woods) is a leading loan, Venture Capital Trust (VCT), Private Equity and Property Fund Manager. Maven is one of the UK's most active private equity managers, backing ambitious businesses of all sizes across a range of sectors and providing those businesses with the essential capital and expertise they require to unlock potential and accelerate growth. In 2024 Mattioli Woods was acquired by Pollen Street Capital and delisted from AIM. The role & responsibilities Responsibilities may include, but are not limited to: Support and generate new business introductions and relevant investment opportunities for Maven, including liaising and networking with intermediaries including accountants, lawyers, brokers, and CF advisors Assist investment team members in coordinating deal flow analysis and deal tracking via internal reporting systems Undertake a detailed analysis of investment opportunities including initial appraisal, meeting with management teams and their advisors, internal due diligence, financial modelling and writing internal Maven investment papers Support the presentation of investment opportunities to the Maven Investment Committee Support the presentation of deal structures and related terms to Management teams and advisers, assisting negotiation of terms and legal documentation Drive deal timetable and deliver completed transactions in required timescales Work with investment team colleagues to support regular board and investee company meetings to monitor portfolio businesses and related reporting Input monthly management account and budget information into internal reporting systems What you need to succeed Minimum of three years of relevant work experience A confident self-starter, with the ability to operate in a dynamic environment Ability to work well in a team, develop relationships with internal and external parties Highly numerate and literate, with strong administration and organisational skills Have excellent verbal and written communication skills Demonstrate business development and negotiation skills Various relevant backgrounds and routes to this role, including corporate finance (desirable), accountancy and banking Have a full, clean Driving License (desirable) The benefits of choosing Maven Join a team with a can-do, straightforward approach. An opportunity to work with a diverse range of entrepreneurs and build your network whilst being supported by a strong brand name. A dynamic learning environment where no two days are the same. An opportunity to develop new skills. Your benefits package includes the following: Discretionary Bonus Scheme Life Assurance (7 x Salary) Income Protection Health Cash Plan 25 days annual leave plus bank holiday Private Medical Health Company Sick Pay Enhanced Maternity and Paternity Pay Company paid training Cycle to work scheme You will be able to pick additional benefits to suit you! Maven Capital Partners is an equal-opportunity employer that is committed to creating a diverse and inclusive experience for all its employees. Does this sound like the perfect job for you? To apply please email: Maven Capital Partners UK LLP is a subsidiary of Mattioli Woods Limited.
Jan 02, 2026
Full time
Position: Investment Manager Based: Newcastle Salary: Competitive Benefits: Generous benefits package including employer pension contribution and private healthcare cover We are currently recruiting for an Investment Manager to join our Maven team on a full-time, permanent basis. The successful candidate will be primarily based in Newcastle, with regular travel to the Teesside and Durham offices. The role is focused on new investment activity relating to Maven Capital Partners Private Equity, Venture Capital Trusts, and Regional Funds (including the Northern Powerhouse Investment Fund II and the Finance Durham Fund). Maven's funds typically provide between £500,000 and £5 million of capital to high-growth SMEs across the region. The ideal candidate will have a background in corporate finance, SME funding, professional advisory, private equity, venture capital, or otherwise, experience directly concerning high-growth SMEs. WHO WE ARE? Maven Capital Partners (a subsidiary of Mattioli Woods) is a leading loan, Venture Capital Trust (VCT), Private Equity and Property Fund Manager. Maven is one of the UK's most active private equity managers, backing ambitious businesses of all sizes across a range of sectors and providing those businesses with the essential capital and expertise they require to unlock potential and accelerate growth. In 2024 Mattioli Woods was acquired by Pollen Street Capital and delisted from AIM. The role & responsibilities Responsibilities may include, but are not limited to: Support and generate new business introductions and relevant investment opportunities for Maven, including liaising and networking with intermediaries including accountants, lawyers, brokers, and CF advisors Assist investment team members in coordinating deal flow analysis and deal tracking via internal reporting systems Undertake a detailed analysis of investment opportunities including initial appraisal, meeting with management teams and their advisors, internal due diligence, financial modelling and writing internal Maven investment papers Support the presentation of investment opportunities to the Maven Investment Committee Support the presentation of deal structures and related terms to Management teams and advisers, assisting negotiation of terms and legal documentation Drive deal timetable and deliver completed transactions in required timescales Work with investment team colleagues to support regular board and investee company meetings to monitor portfolio businesses and related reporting Input monthly management account and budget information into internal reporting systems What you need to succeed Minimum of three years of relevant work experience A confident self-starter, with the ability to operate in a dynamic environment Ability to work well in a team, develop relationships with internal and external parties Highly numerate and literate, with strong administration and organisational skills Have excellent verbal and written communication skills Demonstrate business development and negotiation skills Various relevant backgrounds and routes to this role, including corporate finance (desirable), accountancy and banking Have a full, clean Driving License (desirable) The benefits of choosing Maven Join a team with a can-do, straightforward approach. An opportunity to work with a diverse range of entrepreneurs and build your network whilst being supported by a strong brand name. A dynamic learning environment where no two days are the same. An opportunity to develop new skills. Your benefits package includes the following: Discretionary Bonus Scheme Life Assurance (7 x Salary) Income Protection Health Cash Plan 25 days annual leave plus bank holiday Private Medical Health Company Sick Pay Enhanced Maternity and Paternity Pay Company paid training Cycle to work scheme You will be able to pick additional benefits to suit you! Maven Capital Partners is an equal-opportunity employer that is committed to creating a diverse and inclusive experience for all its employees. Does this sound like the perfect job for you? To apply please email: Maven Capital Partners UK LLP is a subsidiary of Mattioli Woods Limited.
