Housing Choices Administration Support Officer

Our public sector client are looking for a Housing Choices Administration Support Officer to join them on a temporary basis.

Location

Whitwick Business Centre, Coalville (office-based)

Hours

18 hours per week (part-time, providing lunchtime cover)

Role Purpose

To provide administrative and customer support to the Housing Choices team, which manages approximately 4,000 council properties across North West Leicestershire.

Key Duties

• Process invoices
• Prepare packs for new tenancies
• Prepare and issue standard letters
• Scan and upload documents to electronic systems
• Provide general administrative support as required
• Answer customer calls and signpost enquiries appropriately

Skills and Experience

• Previous administrative experience
• Good IT and organisational skills
• Strong attention to detail
• Good communication and customer service skills