Job Description
We re exclusively recruiting a Fuel Coordinator for a growing manufacturing business in the Malton area, working on-site in their Fuel Office. This is a full-time role where you ll be central to a busy, fast-moving customer operation.
You ll join a supportive, service-led team within a well-established manufacturing business. They re proud of their reputation for reliability, responsiveness, and long-term customer relationships.
Continued growth and high seasonal demand mean they re strengthening the Fuel Office team with someone who thrives in a fast-paced environment and enjoys taking ownership of the role.
What the Fuel Coordinator job involves
- Handling inbound calls and emails, owning customer queries and resolving issues quickly and professionally
- Creating quotes, negotiating fuel prices, processing orders, and taking payments accurately and efficiently
- Keeping customers updated, building strong relationships, and managing expectations during peak periods
- Investigating problems, identifying solutions, and following through to resolution; escalating appropriately
- Working closely with and supporting the department manager to maintain service levels and improve processes
Skills required
- Experience in customer service / order processing (Manufacturing, Engineering, Logistics, or similar fast-paced setting is ideal)
- Calm, solutions-focused approach with confidence handling difficult conversations
- Strong communication and relationship-building skills with a positive, can-do attitude
- Sound IT skills: confident with Excel, Outlook, and Word; quick to learn internal systems
- High attention to detail, accurate data entry, and effective workload prioritisation
- A team player who takes ownership and delivers under pressure
Other information
- Full-time: Monday Friday, 8:30am 5:00pm
- 100% office-based with car parking available
- Own transport essential due to location
This vacancy is being advertised through KD Recruitment Limited who are operating as an Employment Agency.
Due to the volume of applications we receive if you have not heard from us within 2 weeks, please assume you have not been short listed for this particular role.
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