Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Head of Fire Safety We are looking for a Head of Fire Safety to lead the strategic growth and technical excellence of our fire safety division. This is a national leadership role that brings together technical authority, regulatory assurance, client influence and commercial insight. As the group s most senior fire safety specialist, you will set best practice across the business, shape the development of new and enhanced services, and ensure we maintain the highest standards of compliance and innovation. You will play a key role in scaling our fire safety offering from £50m to over £200m over the next five years, supporting both organic growth and strategic opportunities. While this role is advertised as Stratford, London, we are open to the successful candidate being based from other locations nationally, with flexibility to travel as required. What You ll Do Act as the group s senior technical authority across both passive and active fire safety services Ensure full compliance with all relevant legislation, British Standards and third-party accreditations (including FIRAS and BM Trada) Lead and coordinate the national fire safety compliance function, including internal audit and assurance processes Support business development activity, tenders and key client engagements as the fire safety subject matter expert Shape and deliver the long-term fire safety strategy in partnership with the Chief Commercial Officer and senior leadership team Skills, Knowledge & Experience To be successful Head of Fire Safety, you will require: Essential: Deep technical expertise across passive and active fire safety systems Strong working knowledge of UK fire safety legislation and guidance, including the Fire Safety Order, Building Safety Act and PAS 9980 IFE Level 3 Certificate in Fire Safety (minimum) Proven experience presenting confidently to senior clients, stakeholders and boards Desirable: Chartered status with a recognised fire safety or construction-related professional body Experience of digital fire safety compliance systems and/or working within public sector or regulated framework environments What We Offer An executive level salary and package with a performance-related bonus Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
Jan 09, 2026
Full time
Axis CLC is a national property maintenance and compliance partner, backed by over 110 years of combined experience. We employ more than 2,500 people and support over 400 clients across the UK, delivering essential repairs, refurbishment and building safety services that keep homes and public buildings operating at their best. Each year we complete over 400,000 repairs, helping to keep tenants safe, properties performing and owners fully compliant. The Role: Head of Fire Safety We are looking for a Head of Fire Safety to lead the strategic growth and technical excellence of our fire safety division. This is a national leadership role that brings together technical authority, regulatory assurance, client influence and commercial insight. As the group s most senior fire safety specialist, you will set best practice across the business, shape the development of new and enhanced services, and ensure we maintain the highest standards of compliance and innovation. You will play a key role in scaling our fire safety offering from £50m to over £200m over the next five years, supporting both organic growth and strategic opportunities. While this role is advertised as Stratford, London, we are open to the successful candidate being based from other locations nationally, with flexibility to travel as required. What You ll Do Act as the group s senior technical authority across both passive and active fire safety services Ensure full compliance with all relevant legislation, British Standards and third-party accreditations (including FIRAS and BM Trada) Lead and coordinate the national fire safety compliance function, including internal audit and assurance processes Support business development activity, tenders and key client engagements as the fire safety subject matter expert Shape and deliver the long-term fire safety strategy in partnership with the Chief Commercial Officer and senior leadership team Skills, Knowledge & Experience To be successful Head of Fire Safety, you will require: Essential: Deep technical expertise across passive and active fire safety systems Strong working knowledge of UK fire safety legislation and guidance, including the Fire Safety Order, Building Safety Act and PAS 9980 IFE Level 3 Certificate in Fire Safety (minimum) Proven experience presenting confidently to senior clients, stakeholders and boards Desirable: Chartered status with a recognised fire safety or construction-related professional body Experience of digital fire safety compliance systems and/or working within public sector or regulated framework environments What We Offer An executive level salary and package with a performance-related bonus Pension, medical scheme options and life assurance 25 days holiday + bank holidays Perkbox (discounts, perks & wellbeing offers) 1 paid volunteer day £2000 refer-a-friend bonus after the referee passes probation Opportunities for development and progression across Axis CLC Why Axis CLC Joining Axis CLC means being part of a national team delivering essential services across housing, education, healthcare, defence and commercial property. We value reliability, quality and social impact, and offer meaningful work with real opportunities to grow. Our Commitment to Inclusion Many faces, one Axis CLC. We value diversity and are proud to be an equal-opportunity employer. If you need any adjustments during the hiring process, please let us know.
We're on a mission to give our colleagues an amazing work/life balance! Job Title: Family Liaison Officer - Inclusion Location: Belmont Secondary School, Rawtenstall, BB4 6RX Salary: £26,000.00 per annum (not pro rata) Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time Only Start Date: February 2026 UK applicants only - this role does not offer sponsorship. About the Role As Family Liaison Officer (Inclusion), you will play a vital role in strengthening partnerships between school, families and external agencies to ensure every child can fully access education and achieve positive outcomes. With a particular focus on vulnerable learners and those at risk of exclusion, you will champion inclusion, promote engagement and attendance, and provide coordinated support that removes barriers to learning. You will also act as the lead professional for students attending Alternative Education Providers (AP), ensuring placements are safe, appropriate and effective, and that families remain informed, supported and actively involved throughout. Key Responsibilities Family and Community Engagement Build strong, trusting relationships with parents and carers to promote inclusion, attendance and positive engagement. Act as a key point of contact for families requiring additional support, offering guidance and signposting to external services. Inclusion and Attendance Work closely with the Inclusion Team to identify pupils at risk of exclusion, persistent absence or disengagement. Develop and implement early intervention strategies to improve attendance and behaviour. Alternative Provision (AP) Leadership Act as the lead professional for all pupils accessing Alternative Provision. Coordinate AP placements, ensuring they are high quality and meet individual learner needs. Pupil Support and Wellbeing Provide one-to-one mentoring and emotional support for pupils at risk of disengagement or exclusion. Support pupils returning from AP, suspension or extended absence. Safeguarding and Welfare Be an active member of the school's safeguarding and inclusion team. Identify and report concerns in line with school and statutory procedures. Communication and Administration Maintain accurate, confidential records of work with pupils, families and providers. Contribute to reports for senior leaders, governors and the local authority on inclusion, AP and family engagement. Experience and Qualifications GCSEs (or equivalent) in English and Maths. Relevant qualification in education, family support or youth work (Level 3/4 or above). Experience supporting children, young people and families in educational or community settings. Experience promoting inclusion and removing barriers to learning. Experience working with external agencies and within multi-agency forums. Full UK Driving Licence This role is ideal for a compassionate, organised and proactive professional who is committed to inclusive practice and making a lasting difference to the lives of children and their families. About the School Belmont Secondary is an independent, specialist day school for boys 11 to 18, catering for pupils with a wide range of needs. Our dedicated team, work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. This opportunity is within commutable distance of Rawtenstall, Bury, Burnley and surrounding areas. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. 4-Day Working Week - enjoy a better work-life balance ( terms and conditions apply ) We reserve the right to close the vacancy early if we receive a high volume of suitable applications. At Outcomes First Group, we put people first - pupils and colleagues alike. Many of our schools have already introduced the 4-Day Working Week (4DWW), with others preparing to roll it out soon. There's never been a better time to join - and help create brighter futures, one child at a time. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
Jan 09, 2026
Full time
We're on a mission to give our colleagues an amazing work/life balance! Job Title: Family Liaison Officer - Inclusion Location: Belmont Secondary School, Rawtenstall, BB4 6RX Salary: £26,000.00 per annum (not pro rata) Hours: 37.5 hours per week Monday to Friday Contract: Permanent Term Time Only Start Date: February 2026 UK applicants only - this role does not offer sponsorship. About the Role As Family Liaison Officer (Inclusion), you will play a vital role in strengthening partnerships between school, families and external agencies to ensure every child can fully access education and achieve positive outcomes. With a particular focus on vulnerable learners and those at risk of exclusion, you will champion inclusion, promote engagement and attendance, and provide coordinated support that removes barriers to learning. You will also act as the lead professional for students attending Alternative Education Providers (AP), ensuring placements are safe, appropriate and effective, and that families remain informed, supported and actively involved throughout. Key Responsibilities Family and Community Engagement Build strong, trusting relationships with parents and carers to promote inclusion, attendance and positive engagement. Act as a key point of contact for families requiring additional support, offering guidance and signposting to external services. Inclusion and Attendance Work closely with the Inclusion Team to identify pupils at risk of exclusion, persistent absence or disengagement. Develop and implement early intervention strategies to improve attendance and behaviour. Alternative Provision (AP) Leadership Act as the lead professional for all pupils accessing Alternative Provision. Coordinate AP placements, ensuring they are high quality and meet individual learner needs. Pupil Support and Wellbeing Provide one-to-one mentoring and emotional support for pupils at risk of disengagement or exclusion. Support pupils returning from AP, suspension or extended absence. Safeguarding and Welfare Be an active member of the school's safeguarding and inclusion team. Identify and report concerns in line with school and statutory procedures. Communication and Administration Maintain accurate, confidential records of work with pupils, families and providers. Contribute to reports for senior leaders, governors and the local authority on inclusion, AP and family engagement. Experience and Qualifications GCSEs (or equivalent) in English and Maths. Relevant qualification in education, family support or youth work (Level 3/4 or above). Experience supporting children, young people and families in educational or community settings. Experience promoting inclusion and removing barriers to learning. Experience working with external agencies and within multi-agency forums. Full UK Driving Licence This role is ideal for a compassionate, organised and proactive professional who is committed to inclusive practice and making a lasting difference to the lives of children and their families. About the School Belmont Secondary is an independent, specialist day school for boys 11 to 18, catering for pupils with a wide range of needs. Our dedicated team, work together to ensure successful outcomes for pupils who often arrive at the school with a troubled view of education and life. We pride ourselves in steering pupils in the right direction, nurturing aspiration to progress them both academically and socially to encourage them to take pride in their achievements. Socially, we build confidence in our students, so they are able to have a greater understanding of the wider community in which they live. This opportunity is within commutable distance of Rawtenstall, Bury, Burnley and surrounding areas. We are part of Acorn Education and can offer plenty of challenges along with a wide range of opportunities to develop your career. Acorn Education is the UK's leading provider of specialist education for children and young people with special educational needs. As part of Outcomes First Group, we are leading our sector in creating and delivering innovative approaches that achieve measurable outcomes for those in our care. We are really proud to say that in 2025, Outcomes First Group were officially certified as a 'Great Place to Work' for the sixth year running. Why join Acorn Education? We place the outcomes of the pupils and vulnerable young adults in our services at the heart of everything we do, so you'll wake every day in the knowledge that your role will have a significant positive impact on the lives of others. We are committed to the safeguarding and promoting the welfare of pupils and young people. All applicants will be subject to social media checks and successful applicants to a fully enhanced DBS. Benefits Your health and wellbeing are important to us, so you'll get an exceptional reward package including: Life Assurance Pension scheme with options to increase your contributions "Your Wellbeing Matters" - access to a wide range of first-class mental health support services and physical health checks A wide range of health, wellbeing, and insurance benefits 100's of discount options valid in the UK and abroad Cycle to Work Schemes Electric Car Purchase Scheme Critical illness cover Family Growth Support - inclusive benefits package covering enhanced maternity and paternity leave, along with paid fertility treatment support. 4-Day Working Week - enjoy a better work-life balance ( terms and conditions apply ) We reserve the right to close the vacancy early if we receive a high volume of suitable applications. At Outcomes First Group, we put people first - pupils and colleagues alike. Many of our schools have already introduced the 4-Day Working Week (4DWW), with others preparing to roll it out soon. There's never been a better time to join - and help create brighter futures, one child at a time. Outcomes First Group is committed to carrying out a fair, thorough and efficient recruitment process in line with Keeping Children Safe in Education. Whilst we aim to keep applicants informed throughout, Outcomes First Group does not accept liability for any loss of earnings or other associated costs incurred by applicants as a result of delays or changes in the compliance process. All stages of the compliance process are subject to necessary safeguarding checks and compliance with statutory requirements, which may affect timescales .
This role will lead a team of PMO professionals focused on the implementation of the Transformation Portfolio which align to the Policing Strategies. The PMO Manager will design, develop and deploy best practice delivery disciplines to enable the delivery of Police Scotland Transformation portfolio which consistent of large/complex/cross functional Programmes and Projects to ensure intended outcomes/benefits area achieved. Establish, manage and develop relationships with senior stakeholders, both internal and external. Build a team of highly engaged staff who have the appropriate technical, communication/stakeholder management skills and experience to deliver a complex Portfolio of Change. Responsible for ensuring that there is a short-, mid- and long-term change portfolio delivery plan. Ensure governance standards are upheld and clearly defined throughout the entire process of each project's development and execution. Including ensuring compliance to the Governance Frameworks mandated by Scottish Police Authority. Identifying and/or developing frameworks and methodologies that ensure management of projects and/or programmes and/or portfolios. This role has a responsibility to build key relationships across all Police Scotland functions/business areas to ensure successful end to end management of the portfolio. 1. Lead the PMO function ensuring all PMO disciplines are well defined and understood across Police Scotland, and delivered in a way that support, draws insight and provides appropriate visibility to programmes and projects. 2. Responsible for ensuring that reporting is clear and accurate and provides the right, timely information for decision making at appropriate governance groups. 3. Responsible for ensuring appropriate financial (costs and benefits) disciplines are in place across the portfolio. 4. Represents the portfolio at key governance meetings, internal and external. 5. As appropriate, make recommendations to the Transformation Board relating to prioritisation of the portfolio. 6. Responsibility for ensuring that SPA/PSoS Governance Frameworks are embedded and adhered to within the Transformation Portfolio. 7. Critical friend to the Transformation Senior Management Team, Senior Responsible Officers, Business Leads, Programme Managers and Project Managers. 8. Lead on the development of the Portfolio Management Tool across the organisation. 9. Provide Challenge, guidance and support in relation to required business case production including, guidance on strategic alignment, benefits, dependencies and risks. 10. Lead on the development, implementation and management of forward-looking plans to support Executive decision making which supports strategic direction. 11. Responsible for quality assurance in line with defined Programme Management Office processes. 12. Responsible for the development and Line Management of PMO Leads/staff, including performance reviews, discipline matters such as informal and formal performance reviews, absence management, etc. 13. Identify and work with programme teams and SRO s to ensure scope, sequencing and implementation is appropriate to maximise benefits realisation. 14. Lead on the analysis across Portfolio, Programme and Project delivery data to provide both backward and leading metrics to enable Senior Management/Executive decision making. 15. Responsible for providing Monthly Status reporting, including Risk and Benefits Reporting as required by both internal and external stakeholders e.g. Change Board, Scottish Police Authority. 16. Management oversight of all frameworks and standards ensuring efficient methods and process are utilised these include but are not limited to: Investment Governance Framework, Change Requests, Stage Gates, Benefits Management and Planning Standards. 17. Promote and build a continuous improvement environment that motivates and inspires by seeking best practice both within Police Scotland and the external environment with the public and private sectors. 18. Responsible for establishing and tracking programme and project resources (police officers and staff). 19. Report on and monitor programme and project risk levels to ensure consistent application in line with service policy, by doing so, be able to inform on Portfolio risk levels so that effective management plans can be developed. 20. Key influencer within the wider Change Team using leadership skills to motivate others to produce quality work. 21. Manage the portfolio prioritisation process and associated forums. 22. Deputise for the Head of Transformation-Support as required. 23. Will be responsible for managing and accessing risk within all areas of managerial/supervisory responsibility. The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role. Attainments Essential • Proven experience in management of benefits and dependency mapping, risk management and resource planning. • Knowledgeable and experienced in efficient Change Management methods. (Prosci Change management qualification desirable). Educational/Occupational Essential • Educated to Degree level (or equivalent) with extended experience in a similar environment including supervision of staff. • Formal Project/Programme Management/PMO Qualifications e.g. APM, MSP, PRINCE 2, P30. Personal Qualities Essential • Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. • Exemplary communication skills with ability to communicate, interact and influence at all levels of the organisation. • Excellent attention to detail. • Excellent Organisational skills. Special Aptitudes Essential • Proven experience of managing the complete lifecycle of a project with mid-large scale project teams. • Experienced in Senior Stakeholder Management/Influencing. • Excellent IT skills in Word, Excel, PowerPoint, and MS project. • Experience of training and coaching project management methodologies. • Proven experience and strong skills in managing all aspects of project delivery including, project and programme plans, risks, actions, issues, dependencies. • Works as a key member of the wider functions management team. • Experience of matrix management • Ability to communicate and interact at all levels of the organisation. • Ability to quickly establish effective working relationships with colleagues in other corporate support functions
Jan 09, 2026
Full time
This role will lead a team of PMO professionals focused on the implementation of the Transformation Portfolio which align to the Policing Strategies. The PMO Manager will design, develop and deploy best practice delivery disciplines to enable the delivery of Police Scotland Transformation portfolio which consistent of large/complex/cross functional Programmes and Projects to ensure intended outcomes/benefits area achieved. Establish, manage and develop relationships with senior stakeholders, both internal and external. Build a team of highly engaged staff who have the appropriate technical, communication/stakeholder management skills and experience to deliver a complex Portfolio of Change. Responsible for ensuring that there is a short-, mid- and long-term change portfolio delivery plan. Ensure governance standards are upheld and clearly defined throughout the entire process of each project's development and execution. Including ensuring compliance to the Governance Frameworks mandated by Scottish Police Authority. Identifying and/or developing frameworks and methodologies that ensure management of projects and/or programmes and/or portfolios. This role has a responsibility to build key relationships across all Police Scotland functions/business areas to ensure successful end to end management of the portfolio. 1. Lead the PMO function ensuring all PMO disciplines are well defined and understood across Police Scotland, and delivered in a way that support, draws insight and provides appropriate visibility to programmes and projects. 2. Responsible for ensuring that reporting is clear and accurate and provides the right, timely information for decision making at appropriate governance groups. 3. Responsible for ensuring appropriate financial (costs and benefits) disciplines are in place across the portfolio. 4. Represents the portfolio at key governance meetings, internal and external. 5. As appropriate, make recommendations to the Transformation Board relating to prioritisation of the portfolio. 6. Responsibility for ensuring that SPA/PSoS Governance Frameworks are embedded and adhered to within the Transformation Portfolio. 7. Critical friend to the Transformation Senior Management Team, Senior Responsible Officers, Business Leads, Programme Managers and Project Managers. 8. Lead on the development of the Portfolio Management Tool across the organisation. 9. Provide Challenge, guidance and support in relation to required business case production including, guidance on strategic alignment, benefits, dependencies and risks. 10. Lead on the development, implementation and management of forward-looking plans to support Executive decision making which supports strategic direction. 11. Responsible for quality assurance in line with defined Programme Management Office processes. 12. Responsible for the development and Line Management of PMO Leads/staff, including performance reviews, discipline matters such as informal and formal performance reviews, absence management, etc. 13. Identify and work with programme teams and SRO s to ensure scope, sequencing and implementation is appropriate to maximise benefits realisation. 14. Lead on the analysis across Portfolio, Programme and Project delivery data to provide both backward and leading metrics to enable Senior Management/Executive decision making. 15. Responsible for providing Monthly Status reporting, including Risk and Benefits Reporting as required by both internal and external stakeholders e.g. Change Board, Scottish Police Authority. 16. Management oversight of all frameworks and standards ensuring efficient methods and process are utilised these include but are not limited to: Investment Governance Framework, Change Requests, Stage Gates, Benefits Management and Planning Standards. 17. Promote and build a continuous improvement environment that motivates and inspires by seeking best practice both within Police Scotland and the external environment with the public and private sectors. 18. Responsible for establishing and tracking programme and project resources (police officers and staff). 19. Report on and monitor programme and project risk levels to ensure consistent application in line with service policy, by doing so, be able to inform on Portfolio risk levels so that effective management plans can be developed. 20. Key influencer within the wider Change Team using leadership skills to motivate others to produce quality work. 21. Manage the portfolio prioritisation process and associated forums. 22. Deputise for the Head of Transformation-Support as required. 23. Will be responsible for managing and accessing risk within all areas of managerial/supervisory responsibility. The above accountabilities and responsibilities are not exhaustive, and the Jobholder may be required to undertake additional duties that are consistent with the level and grading of the role. Attainments Essential • Proven experience in management of benefits and dependency mapping, risk management and resource planning. • Knowledgeable and experienced in efficient Change Management methods. (Prosci Change management qualification desirable). Educational/Occupational Essential • Educated to Degree level (or equivalent) with extended experience in a similar environment including supervision of staff. • Formal Project/Programme Management/PMO Qualifications e.g. APM, MSP, PRINCE 2, P30. Personal Qualities Essential • Personable, pro-active, professional and able to demonstrate full commitment to exceptional customer care and service in all activities. • Exemplary communication skills with ability to communicate, interact and influence at all levels of the organisation. • Excellent attention to detail. • Excellent Organisational skills. Special Aptitudes Essential • Proven experience of managing the complete lifecycle of a project with mid-large scale project teams. • Experienced in Senior Stakeholder Management/Influencing. • Excellent IT skills in Word, Excel, PowerPoint, and MS project. • Experience of training and coaching project management methodologies. • Proven experience and strong skills in managing all aspects of project delivery including, project and programme plans, risks, actions, issues, dependencies. • Works as a key member of the wider functions management team. • Experience of matrix management • Ability to communicate and interact at all levels of the organisation. • Ability to quickly establish effective working relationships with colleagues in other corporate support functions
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Events Coordinator provides operational and administrative support for TOPRA's events and member engagement activities. Reporting to the Communities & Events Manager, the Events Coordinator will help to deliver an active programme of member and volunteer-supported activities, including conferences, summits, annual lectures, webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing materials, and updating membership lists. 2. Event Administration and Delivery Support the planning and delivery of events including member networking sessions, community meetings, and other engagement activities. Coordinate event logistics such as bookings, catering, materials, and delegate communication. Oversee/Chair/support the volunteer working group activities and their development of, for example, of event programmes. Support in the organisation and delivery of the event project management activities and meetings. This will require liaison with teams across the organisation, and with external suppliers supporting activities, such as event logistics. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Collaborate with the wider Marketing team to promote events activities and share relevant updates with members. Work with the Digital Marketing & Engagement Officer to ensure event information, communications and branding aspects of the event is accurately represented on the website and social media. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Assist with event budgeting by processing invoices, monitoring costs, and maintaining financial records. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Degree (or equivalent experience) in Events Management, Marketing, Communications, or a related field. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Customer service skills Familiarity with CRM systems and/or digital marketing tools. Experience supporting virtual, hybrid and live events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
Jan 09, 2026
Full time
About TOPRA TOPRA (The Organisation for Professionals in Regulatory Affairs) was established in 1978 and is a Professional membership organisation of Regulatory Affairs. TOPRA's membership body consists of individuals within healthcare (i.e., pharmaceutical, biotech, or health technology). The industry is responsible for regulating the manufacturing, distribution, and usage, of specific healthcare interventions and to ensure this complies with strict laws and regulations for those who work in healthcare. TOPRA supports its members with training, development, and education and improves professional competence while setting standards for those who work in Regulatory Affairs. TOPRA provides networking and learning opportunities for its members and discussions on best practices through workshops, seminars, conferences, symposiums, etc. Job Summary The Communities Coordinator provides operational and administrative support for TOPRA's community networks and member engagement activities. Reporting to the Communities & Events Manager, the Communities Coordinator will help to deliver an active programme of member and volunteer-led activities, including SPINs (Special Interest Networks), INs (International Networks), webinars, networking sessions, and other events. These will be used to foster connection, professional exchange, and participation across the TOPRA community. This is a hands-on role requiring excellent organisational and project delivery skills, attention to detail, and a friendly, professional approach to working with members, volunteers, and colleagues. The ideal candidate will be a strong communicator who enjoys event coordination, relationship-building, and seeing ideas come to life through great planning and teamwork. Key Responsibilities 1. Community Support and Coordination Build and maintain strong relationships with diverse stakeholders, including agencies, regulators and Universities. Provide administrative and logistical support for TOPRA's SPINs and INs, including scheduling meetings, preparing agendas and minutes, and updating group membership lists. Assist with the coordination of community-led activities and webinars, ensuring smooth delivery and high-quality member experience. Maintain accurate records of community activities, attendance, and feedback.Support the onboarding and communication of volunteer Chairs and new committee members. Collaborate with the wider Marketing team to promote community activities and share relevant updates with members. Help identify opportunities to strengthen engagement and participation across communities. Assist with webinar and hybrid event setup, including managing attendee lists, speaker coordination, and technical support during live sessions. Create and maintain event registration booking forms on the website Work with the Digital Marketing & Engagement Officer to ensure community information is accurately represented on the website and social media. Act as primary point of contact for SPIN/IN leaders, to support the dissemination of guidance and providing assistance with planning, logistics, and member interaction. Act as a central source of information, signposting network members to relevant resources. 3. Operational and Data Management Maintain accurate records of members, events, and community activities in the organisation's CRM and event management systems. Prepare routine reports on event attendance and community activity for internal use. Ensure compliance with GDPR and internal data protection policies. Support continuous improvement by suggesting practical enhancements to processes and workflows. 4. Collaboration and Team Support Work closely with the Communities & Events Manager to deliver the annual calendar of activities and events. Collaborate with colleagues across Marketing, Membership, and Professional Development to ensure joined-up communication and consistent member experience. Contribute ideas to improve engagement, streamline event delivery, and strengthen the value of TOPRA's community network. Represent TOPRA professionally in all member and partner interactions, demonstrating enthusiasm and commitment to high standards of service. Qualifications and Skills Essential Relevant Degree or experience in a related field, such as Committee Management. Experience providing administrative, project management or operational support in events, membership, or professional services. Excellent organisational skills and attention to detail. Strong written and verbal communication skills with a professional, approachable manner. Ability to manage multiple tasks and deadlines effectively. Collaborative team player who enjoys working with others and contributing ideas. Positive attitude and willingness to learn and take on new challenges. Desirable Experience working within a membership organisation, professional body, or not-for-profit setting. Familiarity with CRM systems and/or digital marketing tools. Skilled in diary management, including scheduling and coordinating via Doodle polls.Experienced in supporting virtual or hybrid events. Understanding of the healthcare, life sciences, or regulatory affairs sectors. Key Competencies Team Player: Works collaboratively with colleagues at all levels, contributing to a positive and supportive team environment Approachable and Engaging: Builds constructive relationships internally and externally, with a friendly and professional manner Creative and Open-minded: Thinks innovatively, contributes new ideas, and is confident to share suggestions while remaining receptive to feedback and direction Communication: Professional and confident communicator, written and verbal Teamwork: Works collaboratively, supports colleagues, and contributes positively to team success Attention to Detail: Delivers high-quality work and ensures accuracy in all tasks Member Focus: Provides a friendly, helpful, and responsive service to members and volunteers Adaptability: Comfortable working flexibly in a fast-paced environment Initiative: Takes ownership of tasks and contributes ideas for improvement Collaboration: Builds positive working relationships and works effectively across departments Innovation: Seeks creative ways to improve member engagement and event experiences Organisation: Plans, prioritises, and executes multiple projects with accuracy and efficiency Communication: Clear, confident communicator with excellent interpersonal skills Member Focus: Understands member needs and strives to deliver high-quality, relevant experiences Adaptability: Thrives in a fast-paced environment and responds positively to change Professionalism: Represents TOPRA with integrity and enthusiasm TOPRA is committed to equality of opportunity. Anyone will be considered for a role within our organisation, and we welcome applications from all candidates, regardless of background. Please note that candidates will be required to provide proof of their right to work in the UK by the start of their employment. What We Offer Competitive salary, along with an attractive benefits package, including 26 days holiday plus Company closure days (normally 3 days) between 25th and 31st December, hybrid working policy (2 days a week in the office), 5% employer pension contribution, and life assurance. A collaborative, supportive working environment committed to excellence in regulatory affairs training. The chance to make a meaningful impact by shaping future leaders in regulatory affairs. Application Process Interested candidates should submit their CV and a cover letter detailing their experience and suitability for the role to Closing Date: 6 February 2026
We are seeking an experienced and dynamic Strategic Commissioning Officer for a prominent role within a forward-thinking Children's Services team for a local authority in Devon This pivotal position offers the opportunity to play a key part in commissioning services that drive positive change for children, young people, and families. With the option for hybrid working and a competitive salary, this is a fantastic opportunity for a skilled professional to shape and deliver transformative strategies across children's services. Key Benefits: Competitive salary (Grade K) Flexible, hybrid working options Opportunity to work on a broad portfolio of services Contribute to the development and delivery of strategic objectives in a high-impact role Join a team dedicated to improving outcomes for children, young people, and their families Career development through continuous professional learning and support Pension scheme and additional benefits Strategic Commissioning Officer Role Overview: As a Strategic Commissioning Officer, you will be responsible for the development and implementation of commissioning strategies within the children's services sector. The role involves shaping integrated service delivery models, fostering partnership collaborations, and ensuring effective use of resources to meet the needs of children, young people, and their families. You will work closely with stakeholders, both internal and external, to ensure that services are of the highest quality and provide best value within allocated resources. Key Responsibilities of a Strategic Commissioning Officer: Lead and manage the development and delivery of commissioning strategies and service plans across children's services. Oversee a portfolio of commissioned services, managing all aspects of the commissioning cycle, including needs assessment, service design, procurement, and performance monitoring. Develop and implement a robust quality assurance and outcome framework to ensure service delivery is compliant and aligned with best practices. Foster collaborative relationships with key partners, including Public Health, NHS, and local authorities, ensuring integrated service provision. Lead on stakeholder engagement, ensuring co-production and consultation with children, young people, and families to shape services that truly meet their needs. Monitor and evaluate the financial performance of commissioned services, ensuring that resources are used effectively and cost savings are achieved. Contribute to the delivery of strategic change, identifying opportunities for service improvement, transformation, and innovation. Provide leadership, direction, and expertise to junior team members, supporting their development and the smooth operation of commissioned services. What We'd Love To See From You: To be successful in this role, you will need a strong background in public sector commissioning, ideally within children's services. You will be an excellent communicator, capable of managing multiple priorities and working collaboratively with various stakeholders. A problem-solver with the ability to make informed decisions, you should be experienced in contract management, service design, and the use of data to inform commissioning decisions. Qualifications & Experience: Degree level education or equivalent professional experience in a relevant field Proven track record in commissioning, contract management, and service delivery, particularly in the children's services sector Strong knowledge of relevant legislation, regulatory frameworks, and commissioning best practices Experience of working with diverse stakeholders, including public sector, third sector, and service users Excellent leadership and influencing skills, with the ability to motivate and challenge teams to achieve better outcomes If this Strategic Commissioning Officer role is for you then please apply or contact (url removed)
Jan 09, 2026
Full time
We are seeking an experienced and dynamic Strategic Commissioning Officer for a prominent role within a forward-thinking Children's Services team for a local authority in Devon This pivotal position offers the opportunity to play a key part in commissioning services that drive positive change for children, young people, and families. With the option for hybrid working and a competitive salary, this is a fantastic opportunity for a skilled professional to shape and deliver transformative strategies across children's services. Key Benefits: Competitive salary (Grade K) Flexible, hybrid working options Opportunity to work on a broad portfolio of services Contribute to the development and delivery of strategic objectives in a high-impact role Join a team dedicated to improving outcomes for children, young people, and their families Career development through continuous professional learning and support Pension scheme and additional benefits Strategic Commissioning Officer Role Overview: As a Strategic Commissioning Officer, you will be responsible for the development and implementation of commissioning strategies within the children's services sector. The role involves shaping integrated service delivery models, fostering partnership collaborations, and ensuring effective use of resources to meet the needs of children, young people, and their families. You will work closely with stakeholders, both internal and external, to ensure that services are of the highest quality and provide best value within allocated resources. Key Responsibilities of a Strategic Commissioning Officer: Lead and manage the development and delivery of commissioning strategies and service plans across children's services. Oversee a portfolio of commissioned services, managing all aspects of the commissioning cycle, including needs assessment, service design, procurement, and performance monitoring. Develop and implement a robust quality assurance and outcome framework to ensure service delivery is compliant and aligned with best practices. Foster collaborative relationships with key partners, including Public Health, NHS, and local authorities, ensuring integrated service provision. Lead on stakeholder engagement, ensuring co-production and consultation with children, young people, and families to shape services that truly meet their needs. Monitor and evaluate the financial performance of commissioned services, ensuring that resources are used effectively and cost savings are achieved. Contribute to the delivery of strategic change, identifying opportunities for service improvement, transformation, and innovation. Provide leadership, direction, and expertise to junior team members, supporting their development and the smooth operation of commissioned services. What We'd Love To See From You: To be successful in this role, you will need a strong background in public sector commissioning, ideally within children's services. You will be an excellent communicator, capable of managing multiple priorities and working collaboratively with various stakeholders. A problem-solver with the ability to make informed decisions, you should be experienced in contract management, service design, and the use of data to inform commissioning decisions. Qualifications & Experience: Degree level education or equivalent professional experience in a relevant field Proven track record in commissioning, contract management, and service delivery, particularly in the children's services sector Strong knowledge of relevant legislation, regulatory frameworks, and commissioning best practices Experience of working with diverse stakeholders, including public sector, third sector, and service users Excellent leadership and influencing skills, with the ability to motivate and challenge teams to achieve better outcomes If this Strategic Commissioning Officer role is for you then please apply or contact (url removed)
Location: Birmingham / Hybrid with travel across the UK Hours: Full Time Contract: Permanent Salary: £35,588 - £41,867 Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards click apply for full job details
Jan 09, 2026
Full time
Location: Birmingham / Hybrid with travel across the UK Hours: Full Time Contract: Permanent Salary: £35,588 - £41,867 Protecting patient safety is the primary function of the General Dental Council (GDC). One of the ways we achieve this is assuring dental education and training is both consistent and meets high quality standards click apply for full job details
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level : Level 6 Department: COO Location : London/ Southampton Contract type : PermanentThe new role sits within COO and reports directly to the Chief Data Officer (CDO). The key accountabilities for the role are as follows: Governance Framework Development - Design and implement and enterprise-wide data and AI governance frameworks including policies, standards and controls. Define roles, responsibilities, and accountability for data and AI governance across business units. Compliance & Risk Management - Ensure adherence to data protection laws (e.g. GDPR, AI Act), AI regulations, and ethical guidelines. Monitor and mitigate risks related to data quality, privacy, bias, and algorithmic transparency. Data Quality & Stewardship - Establish data quality metrics and controls to maintain accuracy, completeness, and consistency. Oversee data stewardship programs and ensure proper metadata management. AI Governance - Develop guidelines for responsible AI use, including fairness, explainability, and auditability. Implement processes for AI model validation, monitoring, and lifecycle management. Stakeholder Engagement - Establish highly effective and collaborative relationships with key stakeholders and business partners across Quilter to embed governance practices and act as a trusted advisor on data ethics and AI governance for senior leadership. Education & Culture - Promote a culture of data responsibility and ethical AI through training and awareness programs. Stay ahead of emerging regulations and industry best practices. People - Lead, engage, motive and develop all employees within the roles remit to maximise their full potential. This also means ensuring high levels of engagement, professionalism and contribution to the business and ensuring that policies and procedures are followed in an appropriate and consistent manner. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that the customer is at the heart of the Data Science and AI strategy, roadmap and plans created.# About You Qualifications Degree in an analytical discipline (e.g. statistics, computer science, maths) or evidence of equivalent practical experience Professional certifications (e.g., CDMP, CIPP/E, AI Ethics certifications) preferred. Knowledge Deep understanding of data governance frameworks (e.g. DAMA-DMBOK) and AI ethics principles. Strong understanding of data management concepts (e.g. data lineage, data architecture) Strong knowledge of regulatory requirements (GDPR, AI Act, FCA Guidelines UK Reg Framework etc.). Expertise in data management policies, metadata, and data quality practices. Expertise in AI/ML lifecycle (MLOps, LLMOps ), model risk management, and bias mitigation techniques. Knowledge of traditional and LLM based model evaluation, prompt governance (secure prompt design, versioning and control) and explainable AI techniques (e.g., SHAP, LIME) Experience Extensive experience in data governance leadership roles Experience of defining and implementing data governance framework and associated policies, standards and controls Background in data management, analytics, or technology risk. Experience in AI governance & responsible AI initiatives (e.g., EU AI Act compliance, LLM model cards) Expertise in model evaluation framework and performance analysis (Confusion Matrix, Recall, Precision, MAP, NDCG, LLM-as-a-Judge, ROUGE, BLEU, faithfulness, hallucination detection). Experience in regulated industries (financial services, healthcare, etc.) Skills Strategic thinking, problem solving with the ability to balance compliance and innovation Excellent leadership, communication and relationship building skills with an ability to influence as well as exert authority Collaborative, inclusive and engaging style with an ability to communicate technical and non-technical information to all levels in the organisation Ability to translate complex AI governance concepts (bias, fairness, explainability) into actionable policies and clear guidance for stakeholders. Strong capability to design and operationalise governance frameworks for data and AI models across their lifecycle, ensuring ethical and compliant deployment. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare
Jan 09, 2026
Full time
# About the Business Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands. At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!# About the Role Level : Level 6 Department: COO Location : London/ Southampton Contract type : PermanentThe new role sits within COO and reports directly to the Chief Data Officer (CDO). The key accountabilities for the role are as follows: Governance Framework Development - Design and implement and enterprise-wide data and AI governance frameworks including policies, standards and controls. Define roles, responsibilities, and accountability for data and AI governance across business units. Compliance & Risk Management - Ensure adherence to data protection laws (e.g. GDPR, AI Act), AI regulations, and ethical guidelines. Monitor and mitigate risks related to data quality, privacy, bias, and algorithmic transparency. Data Quality & Stewardship - Establish data quality metrics and controls to maintain accuracy, completeness, and consistency. Oversee data stewardship programs and ensure proper metadata management. AI Governance - Develop guidelines for responsible AI use, including fairness, explainability, and auditability. Implement processes for AI model validation, monitoring, and lifecycle management. Stakeholder Engagement - Establish highly effective and collaborative relationships with key stakeholders and business partners across Quilter to embed governance practices and act as a trusted advisor on data ethics and AI governance for senior leadership. Education & Culture - Promote a culture of data responsibility and ethical AI through training and awareness programs. Stay ahead of emerging regulations and industry best practices. People - Lead, engage, motive and develop all employees within the roles remit to maximise their full potential. This also means ensuring high levels of engagement, professionalism and contribution to the business and ensuring that policies and procedures are followed in an appropriate and consistent manner. Consumer Duty Whilst this isn't a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that the customer is at the heart of the Data Science and AI strategy, roadmap and plans created.# About You Qualifications Degree in an analytical discipline (e.g. statistics, computer science, maths) or evidence of equivalent practical experience Professional certifications (e.g., CDMP, CIPP/E, AI Ethics certifications) preferred. Knowledge Deep understanding of data governance frameworks (e.g. DAMA-DMBOK) and AI ethics principles. Strong understanding of data management concepts (e.g. data lineage, data architecture) Strong knowledge of regulatory requirements (GDPR, AI Act, FCA Guidelines UK Reg Framework etc.). Expertise in data management policies, metadata, and data quality practices. Expertise in AI/ML lifecycle (MLOps, LLMOps ), model risk management, and bias mitigation techniques. Knowledge of traditional and LLM based model evaluation, prompt governance (secure prompt design, versioning and control) and explainable AI techniques (e.g., SHAP, LIME) Experience Extensive experience in data governance leadership roles Experience of defining and implementing data governance framework and associated policies, standards and controls Background in data management, analytics, or technology risk. Experience in AI governance & responsible AI initiatives (e.g., EU AI Act compliance, LLM model cards) Expertise in model evaluation framework and performance analysis (Confusion Matrix, Recall, Precision, MAP, NDCG, LLM-as-a-Judge, ROUGE, BLEU, faithfulness, hallucination detection). Experience in regulated industries (financial services, healthcare, etc.) Skills Strategic thinking, problem solving with the ability to balance compliance and innovation Excellent leadership, communication and relationship building skills with an ability to influence as well as exert authority Collaborative, inclusive and engaging style with an ability to communicate technical and non-technical information to all levels in the organisation Ability to translate complex AI governance concepts (bias, fairness, explainability) into actionable policies and clear guidance for stakeholders. Strong capability to design and operationalise governance frameworks for data and AI models across their lifecycle, ensuring ethical and compliant deployment. Inclusion & Diversity We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive. Values Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities. Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures. Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation. Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions. Core Benefits Holiday: 182 hours (26 days) Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution. Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions. Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children. Life Assurance: 4x your salary. Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence. Healthcare
Programme Advisor London (with hybrid working) About the Organisation Our client is an organisation working towards the vision of defeating a chronic disease and transforming lives. They are now looking for a Programme Advisor to join them for a nine month, fixed-term contract, working part-time hours (0.8 FTE). The Benefits - Salary of £35,000 - £40,000 per annum (FTE) - 10% employer pension contribution - Health cash back plan - Cycle to work scheme - Gym membership - Staff events - Daily devotion time - Space for waiting on God - Volunteer days - Training and development - Life assurance This is an exciting opportunity for a talented international development professional with expertise in advisory or capacity-building support to contribute to a global organisation. You'll be taking on an engaging contract, ensuring the continuation of vital work and support for our client's overall mission. With flexibility and balance gained through part-time hours and hybrid working options, you'll discover an exceptional working environment where you can celebrate your faith whilst advancing your skill-set. The Role As the Programme Advisor, you will provide interim programme and organisational support to selected members within our client's Global Fellowship. Specifically, you will offer light-touch advisory support, help in maintaining programme quality and co-ordination, and support for learning and capacity-strengthening across the organisation. A key focus will be continuity of support and enabling effective communication between members, with the majority of your time being spent on support to Members for programme and strategy development, implementation, monitoring and reporting. Your role will also involve: - Contributing to organisational development and country strategy reviews - Facilitating collaboration and communication across our client's Global Fellowship - Supporting internal team learning and operational priorities The role includes significant overseas travel. About You To be considered as the Programme Advisor, you will need: - At least three years' experience supporting or managing development programmes, ideally in Asia or Africa - Experience providing advisory or capacity-building support to partners or country teams - Experience of project cycle management, monitoring and evaluation, and donor reporting - Strong organisational, analytical and writing skills - Excellent interpersonal and cross-cultural communication skills - Competence with Microsoft Office, including Word, Excel, PowerPoint and Outlook - Degree-level education in international development, social sciences, public health or a related field Our client is an explicitly Christian organisation. The post holder must be willing to engage with, support and contribute to the Christian ethos and values of the charity. In addition to this, as part of this role, the post holder will support the work of the Mission through Christian prayer, Christian sessions, and fellowship. There is, therefore, a requirement that the post holder is committed to the objectives and values of the organisation and able to work in an interdenominational environment. The closing date for this role is the 19th January 2026. Other organisations may call this role International Programme Officer, Development Programme Advisor, Programme Support Officer, or International Development Programme Officer. To apply for the role of Programme Advisor, please select the apply button shown to send our client a completed application form, your CV and a covering letter outlining how your previous experience, knowledge and skills equip you to meet the requirements of this vacancy, along with an equal opportunities monitoring form. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Jan 09, 2026
Full time
Programme Advisor London (with hybrid working) About the Organisation Our client is an organisation working towards the vision of defeating a chronic disease and transforming lives. They are now looking for a Programme Advisor to join them for a nine month, fixed-term contract, working part-time hours (0.8 FTE). The Benefits - Salary of £35,000 - £40,000 per annum (FTE) - 10% employer pension contribution - Health cash back plan - Cycle to work scheme - Gym membership - Staff events - Daily devotion time - Space for waiting on God - Volunteer days - Training and development - Life assurance This is an exciting opportunity for a talented international development professional with expertise in advisory or capacity-building support to contribute to a global organisation. You'll be taking on an engaging contract, ensuring the continuation of vital work and support for our client's overall mission. With flexibility and balance gained through part-time hours and hybrid working options, you'll discover an exceptional working environment where you can celebrate your faith whilst advancing your skill-set. The Role As the Programme Advisor, you will provide interim programme and organisational support to selected members within our client's Global Fellowship. Specifically, you will offer light-touch advisory support, help in maintaining programme quality and co-ordination, and support for learning and capacity-strengthening across the organisation. A key focus will be continuity of support and enabling effective communication between members, with the majority of your time being spent on support to Members for programme and strategy development, implementation, monitoring and reporting. Your role will also involve: - Contributing to organisational development and country strategy reviews - Facilitating collaboration and communication across our client's Global Fellowship - Supporting internal team learning and operational priorities The role includes significant overseas travel. About You To be considered as the Programme Advisor, you will need: - At least three years' experience supporting or managing development programmes, ideally in Asia or Africa - Experience providing advisory or capacity-building support to partners or country teams - Experience of project cycle management, monitoring and evaluation, and donor reporting - Strong organisational, analytical and writing skills - Excellent interpersonal and cross-cultural communication skills - Competence with Microsoft Office, including Word, Excel, PowerPoint and Outlook - Degree-level education in international development, social sciences, public health or a related field Our client is an explicitly Christian organisation. The post holder must be willing to engage with, support and contribute to the Christian ethos and values of the charity. In addition to this, as part of this role, the post holder will support the work of the Mission through Christian prayer, Christian sessions, and fellowship. There is, therefore, a requirement that the post holder is committed to the objectives and values of the organisation and able to work in an interdenominational environment. The closing date for this role is the 19th January 2026. Other organisations may call this role International Programme Officer, Development Programme Advisor, Programme Support Officer, or International Development Programme Officer. To apply for the role of Programme Advisor, please select the apply button shown to send our client a completed application form, your CV and a covering letter outlining how your previous experience, knowledge and skills equip you to meet the requirements of this vacancy, along with an equal opportunities monitoring form. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
About The Role Do you have experience supporting vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment, and are you ready to take the next step into a supervisory role? We have an exciting opportunity for a Temporary Accommodation Support Supervisor (18-month maternity cover) to join our Housing team, working to support some of the district s most vulnerable adults to move on from temporary accommodation into longer-term housing solutions. You will play a key role in the day-to-day running of Council-owned homeless accommodation in West Oxfordshire, ensuring high-quality, safe and well-managed services. Working closely with internal teams and external partners, you will help residents develop the skills and support they need to move on successfully, while also supervising and supporting a small team of Temporary Accommodation Support Officers. This is a rewarding but demanding role, ideal for someone who combines empathy with professionalism, resilience and strong organisational skills. What you ll be doing Supervising and providing day-to-day direction to Temporary Accommodation Support Officers, with direct line management responsibility for two staff members Ensuring the efficient running of Council-owned homeless accommodation, maintaining high service standards and maximising occupancy Managing hostel budgets, minimising voids and ensuring residents are supported to claim the correct benefits and meet service charge requirements Carrying out and overseeing risk assessments, health & safety checks, and property inspections, ensuring repairs and issues are reported promptly Developing bespoke support plans for residents to help them manage their stay and move on into independent accommodation Supporting residents to access benefits, support agencies, employment, education or volunteering opportunities Managing and responding to anti-social behaviour, while maintaining positive relationships with neighbours and local businesses Representing the service at multi-agency meetings and contributing to alternative homelessness pathways Deputising for the Temporary Accommodation Lead when required Participating in an on-call duty rota (additional remuneration provided) What we re looking for Someone who values structure, confidentiality and professionalism alongside compassion and support. You will be working with sensitive personal information and must demonstrate a strong understanding of safeguarding, GDPR and professional boundaries. You ll need to be resilient and adaptable, able to remain calm and confident when working in challenging environments or emotionally complex situations. Teamwork is essential, as is the ability to work independently under pressure and meet tight deadlines. You will also need a sound understanding of housing legislation, including the Housing Acts, the Homelessness Reduction Act and associated guidance. You will need A qualification equivalent to a degree or at least five years relevant experience in Housing, Housing Management, Supported Accommodation or a hostel-based environment GCSE Maths and English (grade C/4 or above, or equivalent) Experience of working with vulnerable people with complex needs Experience of supervising staff or supporting service delivery within a housing or support setting Excellent written and verbal communication skills Confidence using IT systems, including Microsoft and Google packages A full UK driving licence and access to a vehicle for work purposes Desirable A relevant professional or academic qualification Knowledge or experience of project management Membership of a relevant professional body For more information about this role please see the Job Description/Person Specification. Special Conditions Full UK driving licence and ability to travel across the district Standard DBS check required Deputising for the Temporary Accommodation Lead when required Participating in an on-call duty rota (additional remuneration provided) Should we receive a high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. Previous applicants need not apply. What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary Watch our new 'What is Publica' video to see why its great to join us! About Us You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Jan 09, 2026
Full time
About The Role Do you have experience supporting vulnerable people with complex needs in a Housing, Hostel or Supported Accommodation environment, and are you ready to take the next step into a supervisory role? We have an exciting opportunity for a Temporary Accommodation Support Supervisor (18-month maternity cover) to join our Housing team, working to support some of the district s most vulnerable adults to move on from temporary accommodation into longer-term housing solutions. You will play a key role in the day-to-day running of Council-owned homeless accommodation in West Oxfordshire, ensuring high-quality, safe and well-managed services. Working closely with internal teams and external partners, you will help residents develop the skills and support they need to move on successfully, while also supervising and supporting a small team of Temporary Accommodation Support Officers. This is a rewarding but demanding role, ideal for someone who combines empathy with professionalism, resilience and strong organisational skills. What you ll be doing Supervising and providing day-to-day direction to Temporary Accommodation Support Officers, with direct line management responsibility for two staff members Ensuring the efficient running of Council-owned homeless accommodation, maintaining high service standards and maximising occupancy Managing hostel budgets, minimising voids and ensuring residents are supported to claim the correct benefits and meet service charge requirements Carrying out and overseeing risk assessments, health & safety checks, and property inspections, ensuring repairs and issues are reported promptly Developing bespoke support plans for residents to help them manage their stay and move on into independent accommodation Supporting residents to access benefits, support agencies, employment, education or volunteering opportunities Managing and responding to anti-social behaviour, while maintaining positive relationships with neighbours and local businesses Representing the service at multi-agency meetings and contributing to alternative homelessness pathways Deputising for the Temporary Accommodation Lead when required Participating in an on-call duty rota (additional remuneration provided) What we re looking for Someone who values structure, confidentiality and professionalism alongside compassion and support. You will be working with sensitive personal information and must demonstrate a strong understanding of safeguarding, GDPR and professional boundaries. You ll need to be resilient and adaptable, able to remain calm and confident when working in challenging environments or emotionally complex situations. Teamwork is essential, as is the ability to work independently under pressure and meet tight deadlines. You will also need a sound understanding of housing legislation, including the Housing Acts, the Homelessness Reduction Act and associated guidance. You will need A qualification equivalent to a degree or at least five years relevant experience in Housing, Housing Management, Supported Accommodation or a hostel-based environment GCSE Maths and English (grade C/4 or above, or equivalent) Experience of working with vulnerable people with complex needs Experience of supervising staff or supporting service delivery within a housing or support setting Excellent written and verbal communication skills Confidence using IT systems, including Microsoft and Google packages A full UK driving licence and access to a vehicle for work purposes Desirable A relevant professional or academic qualification Knowledge or experience of project management Membership of a relevant professional body For more information about this role please see the Job Description/Person Specification. Special Conditions Full UK driving licence and ability to travel across the district Standard DBS check required Deputising for the Temporary Accommodation Lead when required Participating in an on-call duty rota (additional remuneration provided) Should we receive a high volume of applications, we reserve the right to close this vacancy early. We therefore encourage you to apply as soon as possible. Previous applicants need not apply. What we can do for you Agile working allowing a mix of home and office working Flexible working arrangements (depending on the role) 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice Renewed again for another year there is a health cash plan giving you cash back on health, dental and eye care Pension scheme with a good employer contribution of up to 7% of your earnings Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues Cycle to work scheme Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars Generous sickness cover above statutory entitlements Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury Life assurance, currently four times your annual salary Watch our new 'What is Publica' video to see why its great to join us! About Us You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. Publica is committed to meeting its statutory and moral duties to safeguard and promote the welfare of children, young people under 18 years of age and adults at risk who are the recipients of its services and/or activities. Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.
Monitoring, Evaluation and Learning Officer These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department. Position: Monitoring, Evaluation and Learning (MEL) Officer Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday Salary: £31,428 per annum Contract: fixed-term contract starting as soon as possible, until 9th April 2027 Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found. Interview Dates: 4th & 5th February 2026. About the Role As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality. Your principal duties and responsibilities will include Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets. Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work. Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working. Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools. Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work. Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised. Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc. About You We are looking for someone who is educated to degree level or has the equivalent in experience. You will also have: Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes. Significant knowledge or experience of conducting quantitative and qualitative data analysis. Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences. A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques. Competent IT skills, including MS Office Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include Competitive pension. Life assurance 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Jan 08, 2026
Contractor
Monitoring, Evaluation and Learning Officer These are exciting times for the charity, and we have an excellent opportunity for a flexible and self-motivated individual with outstanding interpersonal, relationship building and collaborative skills to join the dedicated International Programmes and Partnerships Department. Position: Monitoring, Evaluation and Learning (MEL) Officer Location: Remote (onsite attendance is currently anticipated to be the equivalent of 2 days per month) Hours: Full-time, 35 hours per week, 08.30-16.30, Monday - Friday Salary: £31,428 per annum Contract: fixed-term contract starting as soon as possible, until 9th April 2027 Closing Date: Tuesday 27 January 2026. However, we reserve the right to close this role early if a suitable candidate is found. Interview Dates: 4th & 5th February 2026. About the Role As Monitoring, Evaluation and Learning (MEL) Officer, you will support the design and implementation of evidenced-based projects. This will enable the organisation to deliver high quality programmes, monitoring and evaluating impact and conducting data analysis, playing an essential role in ensuring accountability and improving information management and data quality. Your principal duties and responsibilities will include Supporting the regional Programmes and Partnerships Advisors, International teams, and partners throughout the project cycle, to ensure that MEL activities and requirements are fully integrated into project and programme plans and budgets. Supporting the Programme Design and Impact Advisor (PDIA) to ensure that funded projects are effectively and efficiently monitored and evaluated and that learnings are captured, understood, shared and embedded into future work. Supporting the PDIA to promote and embed the use of the International Theory of Change and Quality Standards into ways of working. Supporting the implementation of, and conducting regular reviews into, the International Results Framework and associated MEL tools. Leading the collection, collation, storage, analysis and reporting of project and programme data, in line with the International Results Framework, to help demonstrate and communicate the impact of our international work. Supporting the preparation and review of internal reports in collaboration with programme staff, ensuring high-quality reporting, and that learning is captured and utilised. Strengthening monitoring, evaluation, feedback, and learning practices across the UK and international teams, as well as partners, through training, workshops, webinars, etc. About You We are looking for someone who is educated to degree level or has the equivalent in experience. You will also have: Demonstrable skills in monitoring, evaluation, feedback, and learning methods; including knowledge of best practices and experience with M&E frameworks, feedback, and learning processes. Significant knowledge or experience of conducting quantitative and qualitative data analysis. Proven experience of developing MEL training and mentoring approaches, designing and facilitating participatory capacity development activities targeted to non-expert audiences. A practical understanding of the principal evaluation methodologies, and data collection and analysis techniques. Competent IT skills, including MS Office Well-developed written and verbal communication skills, with the ability to tailor approach for a wide range of audiences. As part of the process, you will be asked to upload your CV and Cover Letter once you click to apply. Benefits include Competitive pension. Life assurance 2 x annual salary. Healthshield. 31 days holiday (including Bank holidays), rising to 34 will each full year of service. Wellbeing team. Recorded Pilates and Yoga classes. Long service awards. Healthshield plan Free parking. Subsidised restaurant and shop. About the Organisation The sanctuary is one of the UK s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued. The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post. You may also have experience in areas such as Monitoring, Evaluation, Learning, Learning and Development, Impact, Monitoring Officer, Evaluation Officer, Learning Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Our client, a historic professional institute in the legal sector, is looking for a Membership Services Officer to join their team. This position plays an essential role in making sure that the admissions and membership processes are as efficient and effective as possible. Some of the key duties include Checking qualifications for all new membership applications Processing admissions and contacting successful applicants Working closely with the compliance and quality assurance teams Acting as a first point of contact for members Keeping the membership database up to date The successful candidate will have excellent administrative skills and a minimum of three years of relevant office-based experience. A background in higher education, training or membership would be an advantage but is not essential. This would be an excellent opportunity for any administrator looking for a new role with plenty of scope to improve systems and processes and make a real impact. Our client is based in beautiful historic buildings in central London and offer hybrid working locations post probation as well as excellent benefits. Immediate interviews are available so if this sounds like the new challenge you are looking for in 2026, please send us your CV today. To apply, please send your CV to Covent Garden Recruitment. Covent Garden Recruitment is acting as an employment agency in relation to this vacancy. Due to extremely high volumes of applications, only shortlisted candidates will be contacted.
Jan 08, 2026
Full time
Our client, a historic professional institute in the legal sector, is looking for a Membership Services Officer to join their team. This position plays an essential role in making sure that the admissions and membership processes are as efficient and effective as possible. Some of the key duties include Checking qualifications for all new membership applications Processing admissions and contacting successful applicants Working closely with the compliance and quality assurance teams Acting as a first point of contact for members Keeping the membership database up to date The successful candidate will have excellent administrative skills and a minimum of three years of relevant office-based experience. A background in higher education, training or membership would be an advantage but is not essential. This would be an excellent opportunity for any administrator looking for a new role with plenty of scope to improve systems and processes and make a real impact. Our client is based in beautiful historic buildings in central London and offer hybrid working locations post probation as well as excellent benefits. Immediate interviews are available so if this sounds like the new challenge you are looking for in 2026, please send us your CV today. To apply, please send your CV to Covent Garden Recruitment. Covent Garden Recruitment is acting as an employment agency in relation to this vacancy. Due to extremely high volumes of applications, only shortlisted candidates will be contacted.
We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts. To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment. The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management. About the RNRMC RNRMC is the Navy s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. Experience and Background You will have a minimum of three years experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets. Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact. Please see the job description for full details on the duties and responsibilities. Hours of Work Hours of work are 35 hours per week, 09 00 Monday to Friday. We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. Salary The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience. Benefits 6 weeks holiday, plus bank holidays Free on-site parking Cycle to Work Scheme Free Access to HMS Excellent Fitness Centre Employee Assistance Programme to give you confidential support 24 hours a day Life Assurance (after one year s qualifying service) Private Healthcare Scheme (after one year s qualifying period) A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) Enhanced Maternity Leave Package (after 2 year s qualifying period)
Jan 07, 2026
Full time
We are looking for a Community Fundraising Manager who will focus on leadership and net income growth of the Community Fundraising (CFR) team, who are based across the UK. The post holder will lead and manage the three regional engagement Officers, taking responsibility in actively supporting them to achieve in their posts. To succeed in the role, you will need entrepreneurial thinking as well as being able to collaborate with colleagues across the UK to ensure consistent support for staff and volunteers, ensuring our community fundraising activities are delivered well, in a timely manner whilst always being mindful of the return on investment. The Community Fundraising Manager will be responsible for the delivery and growth of this area of fundraising and will be expected to meeting annual income targets and ensuring effective budget management. About the RNRMC RNRMC is the Navy s principal charity which exists to support every sailor, marine and their families, for life. We do this by offering grants to and working with, other organisations to deliver programmes that meet the needs of our beneficiaries. We work hard, engaging with supporters to help raise awareness and funds to deliver the outcomes required for today and tomorrow. Experience and Background You will have a minimum of three years experience in Community Fundraising or a similar fundraising role, with experience in leading geographically dispersed teams and driving sustainable income growth within a charity or nonprofit setting. You should have a strong track record in managing and developing staff, ideally having overseen regional or community-based officers, with the ability to motivate, coach, and support individuals to achieve fundraising goals. Experience in community fundraising is essential, including planning and delivering a portfolio of activities, nurturing supporter relationships, and ensuring volunteers receive consistent, high-quality support. The role also requires proven ability in budget management, forecasting, and meeting annual income targets. Success in this role calls for an entrepreneurial and strategic mindset, capable of identifying new opportunities for income generation while ensuring strong return on investment. The post holder must be highly collaborative, able to work effectively with colleagues across regions to drive alignment and deliver well-coordinated campaigns. Strong organisational and project-management skills are key, enabling the manager to oversee multiple initiatives delivered on time and to a high standard. Ultimately, the role requires a confident leader who can balance creativity with operational excellence, ensuring the community fundraising programme continues to grow and deliver meaningful impact. Please see the job description for full details on the duties and responsibilities. Hours of Work Hours of work are 35 hours per week, 09 00 Monday to Friday. We have a friendly, supportive, and inclusive environment with a hybrid working approach of 60% in office and 40% home-working. Salary The annual salary range for the post is between £35,000 up to £42,000 per annum, depending upon experience. Benefits 6 weeks holiday, plus bank holidays Free on-site parking Cycle to Work Scheme Free Access to HMS Excellent Fitness Centre Employee Assistance Programme to give you confidential support 24 hours a day Life Assurance (after one year s qualifying service) Private Healthcare Scheme (after one year s qualifying period) A generous non-contributory Pension Scheme (7% contribution after 3 months qualifying period) Enhanced Maternity Leave Package (after 2 year s qualifying period)
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Jan 07, 2026
Full time
About the role We are seeking a highly professional, discreet and proactive individual to oversee the smooth, efficient and strategic running of the Group CEO's Office. Reporting to the Group Chief of Staff and Group Chief Governance Officer, you will manage complex programmes of activity, ensure exemplary diary and communications management, and act as a trusted conduit between the Group CEO and both internal and external stakeholders. You will coordinate resources across multiple sites, produce high-quality briefings and communications, commission analysis ahead of key engagements, and support governance requirements, including preparation of Board materials and provide a professional and personal administrative support of the Group CEO. What you do Own the day-to-day operations of the Group CEO's Office, ensuring timely, professional communications and information flow. Provide high-quality executive and personal assistant support, prioritising and optimising the CEO's diary to maximise impact. Lead coordination of resources, facilities, events and travel across College and Trust sites; oversee high-profile visits. Draft, review and manage internal/external communications, working closely with the Communications team, support appropriate use of social media. Prepare concise briefings and reports; commission and synthesise analysis ahead of meetings and public engagements. Track and deliver strategic projects for the Group CEO and Directorate, monitoring progress and risks. Promote a "can do" customer-service culture, mentoring Executive Assistants and embedding effective digital processes Horizon-scan across FE, HE and schools' policy; summarise implications for the Group CEO and leadership teams. Support governance and compliance, coordinating Board papers and ensuring follow-through on decisions. Maintain strict confidentiality and professional judgement in handling sensitive matters. Oversee non-pay budgets and expenses for the CEO and Directorate Contribute to CRM development for stakeholder engagement and using his for effective communications. About you Degree-level education (or equivalent experience). Significant experience in business operations within an educational or similarly complex organisation. Proven track record engaging senior decision-makers and influencing change. Leadership of administration/secretarial teams with multi-site coordination. Exceptional written and verbal communication skills; confident using social media professionally. Able to work in a highly pressurised environment and at pace. Able to use AI effectively and ethically and have innovative ways and ideas to embed in our systems and processes. Highly proficient with Microsoft 365 and adaptable to new systems. Methodical, organised and resilient-able to juggle multiple priorities and work to short deadlines. Able to move rapidly between detail and the big picture; present complex information clearly. Strong ambassadorial skills; discretion, integrity and confidentiality. Committed to equality, diversity and inclusion and the Nolan Principles of public life. Working arrangements This is a full-time role (1.0 FTE) based primarily at Bromley and Orpington with hybrid working and travelling across all school and college sites in SE London, Surrey and East Sussex. Evening/weekend working and occasional overnight stays may be required to support the Group CEO's schedule. UK Driving License is essential as travelling with and driving the Group CEO will be required. About Us Elevare Civic Education Group Elevare Civic Education Group is the umbrella organisation that comprises our Group Organisations, London South East Colleges, London South East Academies Trust and Elevare Education Foundation. The Group rationale is borne from a shared mission, vision and values. It seeks to optimise governance alignment through a Group Strategy and provide efficiencies across the organisations. Built on charitable principles and a co-incidence of interest, the Group ethos is founded upon high-quality teaching and learning, the development of curriculum models fitting each school and cohort, and a core and bespoke school improvement strategy which focuses on our shared strength. The strategic and operational working relationships between the College, Trust and Foundation have been established to optimise collaboration and integration - and to reflect both the next stage of our journey and our growing civic mission. Collectively the Group annual income is c£150m, delivering education to c16,000 students and employing over 2000 staff. Elevare - meaning to elevate or uplift - captures our mission to raise aspirations and opportunities, while Civic signals our responsibility and commitment to being an anchor institution, at the heart of our communities. Working in the office that is the heart of the Elevare Civic Education Group, the postholder, is a key and important officer who enables and supports strategic leadership across the Elevare Civic Education Group. Benefits We offer a very generous package of annual leave and provide up to two more additional College closure days throughout the year, and also offer leave for volunteering. Excellent pension schemes are offered, including employer contributions (Teachers' Pension Scheme, Local Government Pension Scheme or Nest). Other benefits include: Access to a company vehicle Access to our Employee Assistance Programme Free onsite parking Cycle to work/bike loan scheme Annual season ticket loan Access to the 'Discounts for Teachers' portal Free Wifi access in over 10,000 locations worldwide Eduroam Access to our onsite gym at Bromley, discounts in our in-house restaurants and on our hair and beauty treatments Accreditations As employers, we recognise and embrace our legal and quality-assurance framework responsibilities. We use these frameworks, as well as other accreditations and schemes, to further develop our development and progress of Equity, Diversity and Inclusion. We acknowledge that there is always more that we can learn and use these accreditations to provide us with an external lens and share/gain best-practice information. Equal Opportunities London South East Colleges is fully-committed to being an Equal Opportunities Employer, and creating a diverse and inclusive workspace, free from discrimination and harassment. We welcome and encourage applications from all, regardless of race, nationality, ethnic origin, religion/belief, sex, gender identity, sexual orientation, disability, age, parental status and/or marital/partnership status. As a Disability Confident-Committed employer, we will offer an interview to any applicant that declares they have a disability and meets the minimum job role criteria. If you have accessibility needs and/or require any adjustments for the application and interview process, please email us at In line with KCSIE (Keeping Children Safe in Education) guidance we conduct social media checks for all candidates who are shortlisted for roles in order to ascertain their suitability to work with children and young adults. As the College supports a number of children and vulnerable adults, all staff are exempt from Section 4(2) of the Rehabilitation of Offenders Act 1974. Accordingly, all staff will be subject to an 'Enhanced' DBS (formerly CRB) check, along with a Children's Barred List check if in regulated activity. Any offers of appointment may be withdrawn if these checks prove to be unsatisfactory to the College. Self-disclosure will be required as part of the recruitment process. If you fail to make a full disclosure or provide sight of your DBS certificate then your offer of employment is likely to be withdrawn. The College's DBS policy covers the recruitment of ex-offenders which is available upon request.
Job Advertisement: DBS Caseworker Location: Mansfield House Police Station Contract Type: Temporary (12 months) Hourly Rate: 16.46 Working Pattern: Full Time (37 hours per week) Are you ready to make a difference in the public sector? Our client is seeking a dedicated DBS Caseworker to join their dynamic team at the Leicestershire Police Mansfield House Police Station. If you have a sharp eye for detail, excellent communication skills, and a passion for safeguarding vulnerable individuals, we want to hear from you! About the Role: As a DBS Caseworker, you will play a crucial role in ensuring the safety of children and vulnerable adults by: Interrogating computerised systems to gather information on Enhanced DBS applicants. Conducting thorough research and analysis to identify potential risks. Processing Information Gathering Requests efficiently. Communicating effectively with police officers, staff, and external agencies via phone and email. Producing legally defendable reports and recommendations based on your findings. Key Responsibilities: Assess and evaluate information regarding applicants and their associates. Maintain high standards of accuracy while managing sensitive data. Meet performance targets, including daily application closure averages. Collaborate with the DBS Vetting Manager and team to ensure compliance with the DBS Quality Assurance Framework. Who You Are: To thrive in this role, you should possess: Educational Background: Minimum GCSE grade C/4 in English or equivalent. Experience: Proven experience in research, analysis, and problem-solving in a confidential environment. Communication Skills: Ability to engage with a diverse range of individuals and organisations. Technical Proficiency: Strong MS Office skills and experience with database interrogation. Knowledge: Familiarity with the DBS Quality Assurance Framework and Human Rights legislation is a plus. Due to the nature of the Police Vetting you must have resided within the UK continuously for at least 5 years. Our client is an equal opportunities employer and welcomes applications from all qualified individuals. Take the next step in your career with us, and help create a safer environment for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Jan 07, 2026
Seasonal
Job Advertisement: DBS Caseworker Location: Mansfield House Police Station Contract Type: Temporary (12 months) Hourly Rate: 16.46 Working Pattern: Full Time (37 hours per week) Are you ready to make a difference in the public sector? Our client is seeking a dedicated DBS Caseworker to join their dynamic team at the Leicestershire Police Mansfield House Police Station. If you have a sharp eye for detail, excellent communication skills, and a passion for safeguarding vulnerable individuals, we want to hear from you! About the Role: As a DBS Caseworker, you will play a crucial role in ensuring the safety of children and vulnerable adults by: Interrogating computerised systems to gather information on Enhanced DBS applicants. Conducting thorough research and analysis to identify potential risks. Processing Information Gathering Requests efficiently. Communicating effectively with police officers, staff, and external agencies via phone and email. Producing legally defendable reports and recommendations based on your findings. Key Responsibilities: Assess and evaluate information regarding applicants and their associates. Maintain high standards of accuracy while managing sensitive data. Meet performance targets, including daily application closure averages. Collaborate with the DBS Vetting Manager and team to ensure compliance with the DBS Quality Assurance Framework. Who You Are: To thrive in this role, you should possess: Educational Background: Minimum GCSE grade C/4 in English or equivalent. Experience: Proven experience in research, analysis, and problem-solving in a confidential environment. Communication Skills: Ability to engage with a diverse range of individuals and organisations. Technical Proficiency: Strong MS Office skills and experience with database interrogation. Knowledge: Familiarity with the DBS Quality Assurance Framework and Human Rights legislation is a plus. Due to the nature of the Police Vetting you must have resided within the UK continuously for at least 5 years. Our client is an equal opportunities employer and welcomes applications from all qualified individuals. Take the next step in your career with us, and help create a safer environment for everyone! Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser (url removed)
Internal Quality Assurer Position: Internal Quality Assurer Base: Basildon and home-based, with regular travel to other centres Hours: 37.5 per week, Monday to Friday Contract: Permanent Salary: £28,000 £31,000 Our client is seeking a passionate and experienced Internal Quality Assurer (IQA) to support the quality of their Study Programmes, which include Health & Social Care/Childcare, Employability/Progression, and Functional Skills. The postholder will work closely with Tutors and Centre Managers to ensure high standards of delivery and compliance. Travel across centres in the East Counties and Kent is essential. Required Qualifications PTLLS, Certificate of Education or PGCE Assessor qualification (Level 3+) Level 4 IQA qualification Level 2 Functional Skills in English and Maths (or equivalent) Main Responsibilities Quality Assurance & Continuous Improvement The IQA will support the implementation of the QA strategy, including sample planning, standardisation, observations, coaching, CPD and centre support. Duties include conducting quality checks, supporting staff development, reviewing documentation, ensuring adherence to quality cycles, contributing to self-assessment, and participating in audits, inspections and deep dives. The role also involves monitoring provision for SEND learners and liaising with stakeholders to address learner progress concerns. Sampling & Feedback The postholder will maintain sampling plans, conduct summative and formative sampling, and complete customer service calls with learners and employers to gather feedback on the quality of education delivered. Staff Support They will provide recorded support based on staff training needs and assist teams in improving practice over time. Observations The role includes observing teaching, learning and assessment, updating tracking systems, reviewing development plans and promoting peer-to-peer observations. Standardisation Responsibilities include scheduling and leading standardisation meetings, preparing agendas, taking minutes and reviewing survey feedback to improve future sessions. Surveys & Stakeholder Engagement The IQA will review learner, parent/carer, local authority and partner surveys, share successes and recommend improvements. Awarding Bodies & Ofsted The postholder must remain up to date with qualification specifications, participate in Ofsted inspections, attend EQA visits, and complete follow-up actions to maintain Direct Claim Status. Additional Expectations The role requires flexibility, willingness to travel, confidentiality under GDPR, and adherence to Safeguarding, Prevent and Equality policies. Our client conducts Safer Recruitment checks, including social media screening, digital right-to-work checks and an enhanced DBS (including barred list). Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
Jan 07, 2026
Full time
Internal Quality Assurer Position: Internal Quality Assurer Base: Basildon and home-based, with regular travel to other centres Hours: 37.5 per week, Monday to Friday Contract: Permanent Salary: £28,000 £31,000 Our client is seeking a passionate and experienced Internal Quality Assurer (IQA) to support the quality of their Study Programmes, which include Health & Social Care/Childcare, Employability/Progression, and Functional Skills. The postholder will work closely with Tutors and Centre Managers to ensure high standards of delivery and compliance. Travel across centres in the East Counties and Kent is essential. Required Qualifications PTLLS, Certificate of Education or PGCE Assessor qualification (Level 3+) Level 4 IQA qualification Level 2 Functional Skills in English and Maths (or equivalent) Main Responsibilities Quality Assurance & Continuous Improvement The IQA will support the implementation of the QA strategy, including sample planning, standardisation, observations, coaching, CPD and centre support. Duties include conducting quality checks, supporting staff development, reviewing documentation, ensuring adherence to quality cycles, contributing to self-assessment, and participating in audits, inspections and deep dives. The role also involves monitoring provision for SEND learners and liaising with stakeholders to address learner progress concerns. Sampling & Feedback The postholder will maintain sampling plans, conduct summative and formative sampling, and complete customer service calls with learners and employers to gather feedback on the quality of education delivered. Staff Support They will provide recorded support based on staff training needs and assist teams in improving practice over time. Observations The role includes observing teaching, learning and assessment, updating tracking systems, reviewing development plans and promoting peer-to-peer observations. Standardisation Responsibilities include scheduling and leading standardisation meetings, preparing agendas, taking minutes and reviewing survey feedback to improve future sessions. Surveys & Stakeholder Engagement The IQA will review learner, parent/carer, local authority and partner surveys, share successes and recommend improvements. Awarding Bodies & Ofsted The postholder must remain up to date with qualification specifications, participate in Ofsted inspections, attend EQA visits, and complete follow-up actions to maintain Direct Claim Status. Additional Expectations The role requires flexibility, willingness to travel, confidentiality under GDPR, and adherence to Safeguarding, Prevent and Equality policies. Our client conducts Safer Recruitment checks, including social media screening, digital right-to-work checks and an enhanced DBS (including barred list). Paul Feldman is the National Skills Agency Data Protection Officer. Your data will be stored until notice is given by you for it to be removed. Our Data Protection Policy will be forwarded to you on request. As we get a high number of applications we may be unable to give feedback to unsuccessful candidates. We will retain your details to keep you informed of other opportunities. National Skills Agency Ltd is acting as an Employment Agency in relation to this vacancy and is an Equal Opportunities employer we welcome applicants from all backgrounds.
PRISON CUSTODY OFFICER HMP FIVE WELLS, WELLINGBOROUGH, NN8 2NG Salary 31,222.39 per annum increasing to 33,701.00 per annum after 2 years service Permanent, Full Time average 40 hours per week, with various shifts Benefits: Company Pension, 33 days annual leave (inclusive of Bank Holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development. Be that person who makes a difference every day, the chance to do an extraordinary job Looking for a secure career? Are you a good communicator? Do you have resilience? A good listener? We have a number of openings available for Prison Custody Officers. Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a typical Prison Custody Officer (PCOs). We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required. The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening. For more information about HMP Five Wells please visit (url removed) If you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. When you join us, you will receive comprehensive training, designed to equip you with the skills and knowledge to deliver every aspect of being an effective Officer in a Secure environment which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience. As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests. Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. When you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you. Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. Please note that whilst on your 9 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be 27,321.00 increasing to 31,222.39 after training. G4S is the International business of Allied Universal, the worlds leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit (url removed). In the UK, the company has an extensive network of offices and more than 31,000 employees.
Jan 06, 2026
Full time
PRISON CUSTODY OFFICER HMP FIVE WELLS, WELLINGBOROUGH, NN8 2NG Salary 31,222.39 per annum increasing to 33,701.00 per annum after 2 years service Permanent, Full Time average 40 hours per week, with various shifts Benefits: Company Pension, 33 days annual leave (inclusive of Bank Holidays), Company Sick Pay and Life Assurance, free on-site parking, staff canteen, free uniform, free onsite gym, PERKS at work scheme with access to High Street Shop discounts, Blue Light Card for extensive discounts, local shopping discounts and extensive training and development. Be that person who makes a difference every day, the chance to do an extraordinary job Looking for a secure career? Are you a good communicator? Do you have resilience? A good listener? We have a number of openings available for Prison Custody Officers. Prison Custody Officers are key to the effective running of our prisons and we are looking for people who can fit naturally into this role. There is no such thing as a typical Prison Custody Officer (PCOs). We encourage applications from individuals from a diverse range of backgrounds, who can demonstrate the integrity, resilience and strong communication skills needed to thrive in this role. No specific qualifications or relevant experience is required. The philosophy of our prisons is to rehabilitate prisoners and equip them to re-integrate into mainstream society on release. We seek to normalise prison conditions as far as possible to reflect life in the outside community. Our aim is to create an environment in which staff and prisoners feel safe. The people in your care will have a variety of different needs and it will be your role to ensure those individuals are treated with dignity and respect and helped to find a new way of life whilst maintaining a safe, secure and structured environment. You will play a key role in providing prisoners with structure and routine, making sure they get to work in the morning within the Prison, are actively engaging in education or work and the prison regime and are secure in their cell in the evening. For more information about HMP Five Wells please visit (url removed) If you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need to build and develop a successful career with us. When you join us, you will receive comprehensive training, designed to equip you with the skills and knowledge to deliver every aspect of being an effective Officer in a Secure environment which includes Control & Restraint, First Aid, Interpersonal skills and Health & Safety, including a shadowing period working alongside qualified PCOs to gain real on the job experience. As a PCO you will work a variety of shifts, including weekends, evenings and nights. All shifts are on a rolling pattern and agreed in advance. Any change to shift patterns will be communicated clearly with a minimum of 30 days notice. We are committed to supporting individuals to achieve a positive work life balance and on successful completion of their ITC will consider any Flexible Working Requests. Equality and Diversity is an important part of G4S Care and Rehabilitation Services. We actively encourage applications from all backgrounds and are a fully inclusive employer who aims to support all employees to be their true selves. We are happy to discuss any reasonable adjustments for either the role or during the recruitment process G4S CaRS is committed to safeguarding and promoting the wellbeing of children and adults at risk and each employee is expected to support these goals. Our training and operational practices emphasise the need to treat prisoners with dignity and respect and G4S staff build positive and supportive relationships with the prisoners in their care. Our team has a real opportunity to make a difference and we encourage people to improve the way we operate and develop new ways of working to improve safety and better support prisoners. When you join us, you can be sure that youll find a secure, friendly and professional working environment and be given all the support, training and encouragement you need. In addition, we have recently launched our Development Pathway, which provides clear career development from Prison Custody Officer through to middle manager, should that also be of interest to you. Please note that these vacancies are subject to a 5 year checkable history and the strict vetting standards set by G4S, and HMPPS and are exempt from the Rehabilitation of Offenders Act. You must be eligible to work in the UK and you will need to provide full details of your employment and education history for the last 5 years as part of the security screening process for this role. Please note that whilst on your 9 week Training Course, the training hours will be 35 hours per week therefore your salary whilst on training will be 27,321.00 increasing to 31,222.39 after training. G4S is the International business of Allied Universal, the worlds leading security and facility services provider and trusted partner to more than 400 of the Fortune 500. Allied Universal delivers unparalleled customer relationships, innovative solutions, cutting-edge smart technologies and tailored services that enable clients to focus on their core businesses. With operations in over 100 countries and territories, Allied Universal is the third largest private employer in North America and seventh in the world. Annual revenue is approximately $23 billion. There is no greater purpose and responsibility than serving and helping to safeguard customers, communities and people. For more information, visit (url removed). In the UK, the company has an extensive network of offices and more than 31,000 employees.
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
Jan 06, 2026
Full time
Introduction SymphonyAI Financial Services is seeking a Senior Product Manager (AI First) to lead the product vision and roadmap for our Sensa Investigation - the central case management, workflow, and analyst experience layer across our financial crime and compliance portfolio (ie., AML Transaction Monitoring, KYC, Sanctions, Fraud and extending across the Compliance and Risk framework). This role is ideal for a hands on, AI native product leader who deeply understands financial crime investigations and disclosures, and is excited to re imagine the end to end investigation lifecycle using AI and Agentic AI - from alert triage and case creation through investigation, collaboration, decisioning, disclosure/reporting, and post case learning. You will own the product strategy for Sensa Investigation, define and deliver an AI first analyst experience, and drive cross functional execution with engineering, design, data science, go to market teams, and customers. Job Description Key Responsibilities Product Vision & Strategy Define and continuously refine the product vision, strategy, and multi year roadmap for Sensa Investigation as the core investigation and case management platform for SymphonyAI Financial Services. Develop a clear AI first and Agentic AI strategy for investigations, spanning intelligent alert triage, dynamic case assembly, automated evidence gathering, recommended actions, draft decisions, and disclosures. Translate market trends, regulatory developments, and customer feedback into a cohesive, differentiated product strategy that aligns with SymphonyAI's platform and portfolio direction. Define the role of Sensa Investigation within the overall product suite (screening, monitoring, KYC/CDD, fraud, market surveillance, customer risk rating, entity resolution, etc.) and ensure tight product integration. Domain & Customer Leadership Act as a domain expert and trusted partner to our customers on AML TM, KYC, Sanctions, Fraud, and Financial Crime investigations - including typologies, investigative workflows, adverse media, escalation rules, quality assurance, and governance. Deeply understand investigation and case management processes (e.g., Level 1 / Level 2 / Level 3 investigations, referrals, escalations, quality checks, audit, closure, SAR/STR/SMR filing, regulatory disclosures, and post case reviews). Engage regularly with compliance officers, investigation teams, operations leaders, and technology stakeholders at Tier 1 and Tier 2 financial institutions to understand pain points and validate concepts. Maintain a strong understanding of global regulations and expectations impacting investigations (e.g., BSA/AML, FATF, OFAC, EU AML directives, sanctions regimes, fraud and consumer protection regs, surveillance regulations). AI & Agentic AI Productization Partner with AI/ML and data science teams to define AI powered investigation capabilities, including: Intelligent case creation, clustering, and prioritization. Agent driven evidence gathering across internal and external data sources. AI copilots for investigators (guided investigations, recommended next steps, narrative generation). Automated/draft disclosures and regulatory reports (e.g., SAR/STR narratives, supporting documentation, decision rationales). Continuous learning from case outcomes, QA feedback, and regulatory changes. Define Agentic AI patterns and use cases for autonomous or semi autonomous workflows (e.g., auto closure of low risk alerts, pre investigation triage, periodic review workflows, negative news investigations). Own the balance between AI innovation, explainability, controls, and regulatory defensibility - ensuring all AI driven features meet standards for transparency, auditability, and human in the loop oversight. Collaborate with platform and engineering teams to align Sensa Investigation capabilities with the underlying AI platform, data fabric, ontologies, and workflow engines. Product Execution & Delivery Translate strategy into clear, prioritized product roadmaps, epics, and user stories with crisp acceptance criteria and measurable outcomes. Lead backlog grooming, sprint planning, and release scoping in close partnership with engineering, UX, and data science. Drive the end to end product lifecycle - from concept and discovery through design, build, test, launch, and iterative improvement. Collaborate with UX to design intuitive, high performance analyst and manager experiences - dashboards, queues, case views, timelines, evidence workspaces, investigation notebooks, and reporting. Ensure the product meets the needs of complex enterprise deployments - including multi jurisdiction and multi business unit operations, configurable workflows, permissions, data residency, and extensibility. Stakeholder & Go To Market Collaboration Partner with Sales, Customer Success, and Solutions teams to support strategic opportunities, customer workshops, RFP responses, and demos. Own the pricing, packaging, ROI narrative and competitive differentiation, ultimately driving revenue growth. Provide product expertise and positioning to Marketing for messaging, collateral, and thought leadership (whitepapers, webinars, conference talks). Work closely with Implementation and Professional Services teams to ensure that Sensa Investigation is deployable, configurable, and scalable in real world environments. Define and track product KPIs and customer value metrics (e.g., case handling time, investigation quality, consistency of decisions, SAR/NFA mix, productivity uplift, AI adoption and impact). What Success Looks Like (First 12-18 Months) A clear, multi release roadmap for Sensa Investigation that is understood and endorsed by internal stakeholders and key customers. Delivery of high impact AI and Agentic AI features that demonstrably improve investigation efficiency, quality, and consistency. Strong customer adoption and satisfaction, with Sensa Investigation recognized as the primary console and workflow engine for investigators across multiple domains. Documented value stories and case studies around productivity gains, improved disclosure quality, and risk outcomes enabled by the platform. A clear feedback and learning loop between customers, engineering, and AI teams that continuously improves both product capabilities and underlying models. Candidate Profile Experience 7+ years of product management experience, with significant time in financial services, regtech, or fintech, ideally focused on financial crime or compliance products. Deep practical exposure to case management and investigations workflows in one or more of the following domains: AML transaction monitoring and investigations KYC/CDD and periodic reviews Sanctions and name screening investigations Fraud investigations (payments, cards, digital channels) Trade/market surveillance or conduct risk investigations Experience building and shipping AI powered enterprise products, preferably involving intelligent workflows, recommendations, copilots, or autonomous/agentic components. Proven track record of driving complex B2B or SaaS products from concept to successful market adoption across multiple releases. Experience working with global banks, broker dealers, insurers, or large fintechs, understanding their governance, risk, compliance, and technology landscapes. Skills & Competencies AI First Product Mindset: Ability to think from first principles about how AI and Agentic AI can reshape the investigation lifecycle, not just add point features. Comfort working with LLMs, ML models, retrieval systems, and orchestration frameworks, and translating these into user facing capabilities and requirements. Domain Depth in Investigations & Disclosures: Strong understanding of how investigators work day to day: data they consume, tools they use, pain points in existing case management and workflow tools. Familiarity with the end to end disclosure lifecycle (e.g., SAR/STR narrative standards, supporting documentation, internal approvals, regulatory expectations around timeliness and quality). Product Leadership & Execution: Demonstrated ability to own a product area end to end, set direction, and lead cross functional teams. Strong skills in requirements discovery, prioritization, trade off decisions, and stakeholder management. Data driven decision maker, comfortable with defining metrics, experiments, and success criteria. User Centric & Design Oriented: Passion for creating best in class analyst and case manager experiences that reduce friction, cognitive load, and operational risk. Ability to work closely with UX to turn complex workflows into simple, powerful, and intuitive experiences. Communication & Influence: Excellent written and verbal communication skills, including the ability to explain AI driven features and constraints in business terms to non technical stakeholders. Comfortable presenting to executives, regulators, and senior compliance stakeholders, as well as leading detailed working sessions with investigators and operations teams. Education Bachelor's degree in Computer Science, Engineering, Data Science, Business, or related field. Nice to Have . click apply for full job details
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 05, 2026
Full time
HR Officer We are seeking a proactive HR Officer to support a values driven housing organisation delivering high quality homes and people focused services across London. Position: HR Officer Salary: £32,021 per annum Location: Hammersmith with hybrid working Hours: 35 hours per week, Monday to Friday Contract: Permanent Closing date: Sunday 18 January 2026 Interview date: Friday 23 January 2026 About the role Reporting to the Corporate Assurance and People Manager, the HR Officer will play a key role in the day to day delivery of HR and people services across the organisation. You will provide practical, professional support across the full employee lifecycle and work closely with managers and colleagues to ensure consistent, compliant and people centred HR practice. Key responsibilities include: Coordinating and administering all stages of the employee lifecycle Supporting recruitment processes including administration, interviews and pre employment checks Delivering effective onboarding and HR inductions for new starters Managing HR systems and maintaining accurate employee data in line with GDPR Coordinating learning and development activity and maintaining training records Supporting payroll processes and responding to related queries Assisting with employee relations matters and HR projects Producing regular HR reports and supporting data driven decision making About you You will be an organised, reliable and proactive HR professional who is comfortable managing a varied workload and working with sensitivity and discretion. You will bring: Strong HR or people administration experience with excellent attention to detail Good working knowledge of UK employment law and HR best practice Confident IT skills including Microsoft Office and HR systems Clear written and verbal communication skills Ability to build positive working relationships across an organisation Experience working in a values driven or not for profit environment A CIPD qualification or working towards one is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With an ambitious development programme and a collaborative culture, the organisation places residents and people at the heart of everything it does. Other roles you may have experience of could include; HR Administrator, People Officer, HR Assistant, HR Coordinator, People and Culture Officer, Human Resources Assistant, HR and Payroll Officer, People Operations Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Governance and Performance Officer We are seeking an organised and analytical Governance and Performance Officer to support strong decision making, accountability and regulatory assurance within a values driven housing organisation. Position: Governance and Performance Officer Salary: £32,022 per annum Location: Hammersmith, London with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: Wednesday 21 January 2026 Interview date: Thursday 29 January 2026 About the role Reporting to the Corporate Assurance and People Manager, this is a varied and influential role supporting effective governance, performance management and regulatory compliance. You will work closely with senior colleagues and Board members, providing high quality coordination, insight and assurance in a regulated social housing environment. Key responsibilities include: Coordinating Board and Committee activity including agendas, papers, minutes and action tracking Maintaining governance documentation, registers and forward plans Producing clear governance, performance and assurance reports to support informed decision making Managing performance management frameworks, dashboards and reporting Supporting risk management, audit activity and regulatory compliance Maintaining oversight of policies, assurance logs and contract registers Supporting data protection and information governance activity including GDPR and Subject Access Requests Acting as a system administrator for governance, performance and assurance systems About you You will be confident working with complex information and senior stakeholders, with strong judgement and attention to detail. You will bring: Experience in governance, performance, assurance or corporate support within a regulated environment Experience supporting Boards, Committees or senior management groups Strong analytical skills with the ability to interpret data, trends and risk Excellent written communication skills for senior audiences Confidence managing multiple priorities and deadlines Strong IT and systems skills and a methodical, organised approach Experience in social housing or a similar regulated sector is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With ambitious development plans and a collaborative culture, it places transparency, accountability and residents at the heart of its work. Other roles you may have experience of could include; Governance Officer, Performance Officer, Corporate Governance Officer, Assurance Officer, Risk and Compliance Officer, Business Performance Officer, Board and Governance Coordinator, Policy and Performance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Jan 05, 2026
Full time
Governance and Performance Officer We are seeking an organised and analytical Governance and Performance Officer to support strong decision making, accountability and regulatory assurance within a values driven housing organisation. Position: Governance and Performance Officer Salary: £32,022 per annum Location: Hammersmith, London with hybrid working Hours: Full time, 35 hours per week Contract: Permanent Closing date: Wednesday 21 January 2026 Interview date: Thursday 29 January 2026 About the role Reporting to the Corporate Assurance and People Manager, this is a varied and influential role supporting effective governance, performance management and regulatory compliance. You will work closely with senior colleagues and Board members, providing high quality coordination, insight and assurance in a regulated social housing environment. Key responsibilities include: Coordinating Board and Committee activity including agendas, papers, minutes and action tracking Maintaining governance documentation, registers and forward plans Producing clear governance, performance and assurance reports to support informed decision making Managing performance management frameworks, dashboards and reporting Supporting risk management, audit activity and regulatory compliance Maintaining oversight of policies, assurance logs and contract registers Supporting data protection and information governance activity including GDPR and Subject Access Requests Acting as a system administrator for governance, performance and assurance systems About you You will be confident working with complex information and senior stakeholders, with strong judgement and attention to detail. You will bring: Experience in governance, performance, assurance or corporate support within a regulated environment Experience supporting Boards, Committees or senior management groups Strong analytical skills with the ability to interpret data, trends and risk Excellent written communication skills for senior audiences Confidence managing multiple priorities and deadlines Strong IT and systems skills and a methodical, organised approach Experience in social housing or a similar regulated sector is desirable but not essential. About the organisation This organisation provides safe, secure and affordable homes for single women across London and has a long standing commitment to equality, inclusion and empowerment. With ambitious development plans and a collaborative culture, it places transparency, accountability and residents at the heart of its work. Other roles you may have experience of could include; Governance Officer, Performance Officer, Corporate Governance Officer, Assurance Officer, Risk and Compliance Officer, Business Performance Officer, Board and Governance Coordinator, Policy and Performance Officer. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
