Global Client Service Lead - Payments & Escalations

A leading global bank is seeking a Client Service Manager to join their team in Edinburgh. In this role, you will handle both basic and complex service inquiries, manage escalations, and work with internal and external stakeholders. The ideal candidate must be fluent in both German and English, possess strong analytical and communication skills, and thrive in a fast-paced environment. Competitive benefits include private healthcare and a contributory pension scheme.