328 jobs found

Registered Manager - Ashring House Location : Ringmer, East Sussex Service : Ashring House - Residential care home for 6 adults with learning disabilities Job Type : Full-Time, Permanent Salary : £32 - 36k, dependent on experience About Us Ashring House is a warm and welcoming residential care home providing high-quality, person-centred support for up to 6 adults with learning disabilities. Our mission is to empower the individuals we support to lead fulfilling and independent lives, with the care and dignity they deserve. We are now seeking a passionate and experienced Registered Manager to lead our dedicated team and ensure the continued delivery of outstanding care in line with CQC and regulatory standards. Job Summary Reporting to the Locality Manager, the Registered Manager will provide operational, commercial, and quality leadership at Ashring House. You'll play a key role in service delivery, regulatory compliance, people management, and business development. You will ensure our service users receive high-quality, personalised care and support while maintaining the home's full occupancy, financial stability, and staff performance. Key Responsibilities Service Operations Ensure full occupancy and manage referral assessments.Lead on recruitment and resource management to minimise agency use.Tailor all services to meet the unique needs of each individual. Commercial & Business Development Build and maintain strong relationships with local authorities and external partners.Collaborate with the Business Development team to grow the service organically. Financial Management Lead on achieving gross margin and EBITDA targets.Monitor financial performance, identifying and addressing variances proactively.Communicate service changes to finance within 2 days. Quality & Compliance Ensure compliance with internal policies, CQC regulations, and contractual obligations.Embed person-centred care pathways across the service.Respond to complaints effectively and uphold excellent customer service standards. Leadership & People Management Provide strong, visible leadership to the team.Manage performance, encourage development, and address underperformance as needed.Conduct supervisions, disciplinary and appeal hearings appropriately. Continuous Improvement Promote a culture of learning, quality improvement and service efficiency.Stay informed on sector developments and legislative changes. What We're Looking For Essential: NVQ Level 5 in Leadership for Health and Social Care (or equivalent).Previous experience managing a residential care setting, ideally supporting individuals with learning disabilities.Strong understanding of CQC standards and regulatory frameworks.Proven leadership, financial and operational management skills. Why Join Us? Be part of a compassionate and committed team making a real difference.Ongoing training and professional development opportunities.Supportive leadership and a people-focused culture.Competitive salary and benefits package. Ready to Apply? If you're a dedicated leader with a passion for high-quality care and want to make a difference in the lives of adults with learning disabilities, we'd love to hear from you. The Organisation: CareTech Community Services Ltd is a provider of specialist social care services supporting 5000 adults with a wide range of needs in more than 300 services across the UK. Committed to the highest standards of care and governance, we provide innovative care pathways for people to live in community settings with learning disabilities, severe physical disabilities, autistic spectrum disorder, challenging behaviour, mental health, forensic needs and acquired brain injury within a range of settings including, supported living services, shared housing, residential services and outreach. We encourage people to take control of their lives - this could be finding employment, having an active social life, learning new skills or building self-confidence. CareTech Community Services are proud to inform you that they are a "Disability Confident Leader".Successful candidates will be required to complete an enhanced DBS disclosure prior to commencement of employment, the disclosure expense will be met by the employer.Due to the high volume of applications we receive, we are unable to contact every applicant. We will be in touch 7-10 days after receipt of your CV if progressing your application to the next stage. STRICTLY NO AGENCIES

We are working with a UK wide charity who have offices in Harrogate and are looking to recruit an experienced HR Manager to join their team. As HR Manager, the successful candidate will oversee all HR operations across the organisation, manage a small People & Development team, and provide expert guidance to managers and the Senior Leadership Team. You will lead on recruitment, onboarding, payroll, performance management, and employee relations, while supporting staff wellbeing and safeguarding initiatives. This is a fully office-based role, working 9-5.3 Monday-Friday, the successful candidate Key Responsibilities: Lead and manage a small People & Development team Advise managers and the SLT on HR matters, including disciplinaries, grievances, and performance management Maintain accurate employment records, manage contracts and variations, and ensure HR policies Produce HR reports and analyse workforce KPIs and data to support strategic decision-making Manage HR compliance requirements and audits, liaising with external HR advisors Handle sensitive matters including complaints, and tribunal preparations Oversee recruitment, onboarding, and payroll This is a fantastic opportunity for an experienced HR Manager to join and support this great charity, with previous people management experience, the successful candidate will have; Proven HR management experience, ideally in social care or healthcare Experience managing a a small HR/ People team Strong knowledge of UK employment law and employee relations CIPD Level 5 (or equivalent) desirable Excellent communication, organisational, and leadership skills Proficient in all MS Office packages If you hold the above skills and experience and are looking for a new opportunity, please submit your CV for review. Please note if you have not heard from us within 7 days, your application has not been successful.

Property Services Manager (Housing) Client: Council in the East Midlands Salary: £55,500 to £58,900 Type: Permanent, Full-Time About the Role Panoramic Associates are delighted to be supporting a council in the East Midlands in its search for an experienced Property Services Manager to lead its Housing Asset Team. This vital role focuses on providing high-quality, safe, and well-maintained housing for tenants. With responsibilities spanning responsive repairs, planned maintenance, and building safety compliance, you'll play a central role in delivering positive outcomes for residents and ensuring good value for money. Key Responsibilities Oversee core housing asset functions to maintain high standards of safety and quality. Manage responsive repairs, planned maintenance, and safety compliance programmes. Communicate key performance metrics (e.g., complaints, safety) in clear, accessible formats for tenants and other stakeholders. Drive data-led asset management, long-term planning, and budget management. Collaborate with tenants, actively listening to their feedback and implementing service improvements based on their needs. About You We're looking for an asset management professional with strong experience in a housing environment, ideally social housing. You should have a solid understanding of asset management principles, building safety compliance, and regulatory requirements. Additionally, you'll be skilled in managing change and effectively reporting progress to stakeholders. Requirements Extensive asset management experience, preferably in social housing. Strong knowledge of relevant legislation and safety standards, with contract management expertise. Demonstrated ability to plan for long-term budgeting and maintenance programmes. Qualifications: Level 4 housing or property-based qualification preferred (or commitment to obtain within three years). Full UK driving licence required. A DBS check is required About the Council Located in the East Midlands, this council offers a dynamic, supportive work environment committed to sustainable growth and community wellbeing. Join a forward-thinking organisation offering flexible hours, agile working options, a generous leave package, a full week off at Christmas, and professional development support. How to Apply If you're ready to make a real difference in the community and lead the council's Housing Asset Team, please contact Louise at Panoramic Associates. Apply for this role Please tick the box to acknowledge your acceptance of our Privacy Policy

We are currently recruiting for a Citizen Liaison Manager working in the Adaptations and Citizens Support department on a full time and permanent basis in Birmingham. Salary 35-40K per annum Company Benefits 33 days Holiday including bank Holidays Health assured scheme Company pension Company Events Dress down Friday's Professional development and training opportunities Access to Bright Exchange for discounted retail and membership schemes. Job description The Citizen Liaison Manager is responsible for leading the administrative, operational, and customer service functions of the Adaptations service. The role is responsible for managing the admin process in relation to administering the Disabled Facilities Grant (DFG) Staying Independent at Homes (SIAH) contract. Key Responsibilities Ensuring that cases progress smoothly, administration and communication duties are fulfilled. Lead, plan, and manage all business support and admin functions related to the adaptation service. Monitor team performance and KPIs. Maintain clear visibility of case status across referral, approval, works coordination, and invoicing stages. Identify bottlenecks and intervene to unblock flow. Escalate delays, risks, or non-compliance to operational delivery managers. Monitor compliance with Birmingham City Council KPIs Produce performance data and reporting to support contract monitoring. Oversee complaints management and resolution. Attend site visits in complex, sensitive, or high-risk cases (e.g. vulnerability, safeguarding concern, communication breakdown, escalation risk). Ensure case records are accurate, auditable, and compliant with contractual and legal requirements. Maintain structured workflows and data standards within case management systems. Ensure evidence is available to support BCC audit or monitoring requirements. About you: Leadership experience within housing, health, social care, or regulated public services. Experience managing administration and/or customer service teams. Experience working within KPI-driven contract environments. Experience working with vulnerable individuals. Strong safeguarding and compliance awareness. Ability to travel across Birmingham where required for site attendance. Experience with DFG or housing adaptations. Experience working with local authorities. Experience in service redesign or digitisation. If you are an experienced manager with contract management skills and a strong understanding of the DFG process or similar adaptations frameworks, then please apply! For further information please call Rebecca on (phone number removed). S14 About Us We are dedicated to fostering a diverse and inclusive community. In line with our Diversity and Inclusion policy, we welcome applications from all qualified individuals, regardless of age, gender, ethnicity, sexual orientation, or disability. As a Disability Confident Employer, and part of the Nicholas Associates Group, we are committed to supporting candidates with disabilities, and we're happy to discuss flexible working options. We are committed to protecting the privacy of all our candidates and clients. If you choose to apply, your information will be processed in accordance with the Nicholas Associates Group of companies Privacy Notice.

Are you passionate about transforming the lives of young people? Join Cambian as a Registered Manager in Spalding and make a lasting impact people as part of our team. About Us At Cambian we are dedicated to providing exceptional care and support to our children's residential homes across the UK. Cambian is part of the CareTech family, where we work collectively to support every child to have an extraordinary day every day. We Offer • Sector leading care & sector leading remuneration. Highly Competitive Salary, depends on experience. • Welcome Bonus - £5,000 on successful registration • Management Incentive Plan eligibility • Annual Bonus - £5,000 to £10,000 our team get rewarded for the quality of care with extra for 'Outstanding' Bonus • Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. • Additional Benefits : Competitive pay, pension scheme, and a range of benefits including: o Employee Assistance Service o Wellbeing Programme o Recommend a Friend scheme o Team Rewards with discounted restaurants and family days out o Long Service Awards As a Registered Manager our expectation is that your home will be rated as at least "Good" by Ofsted This is a 3 bed Children's Complex Care Ofsted rated GOOD home where you will: • Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. • Develop a great team: Working with the recruitment teams support, bring in the right people for your home to ensure your success. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. • Foster Consultation: Develop systems to consult young people about the care they receive. • Allocate Key Workers: Assign a Key Worker to each young person to implement their childcare plan. • Maintain High Standards: Establish and monitor high-quality care standards in line with National Minimum Standards and the Home's Statement of Purpose. • Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. • Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. • Participate in Meetings: Attend and contribute to child care planning and review meetings as appropriate. • Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. • Effective Commercial Management of your home: Ensure you manage your home aligned to budget expectations. Essential Requirements and Experience • Passionate about making the difference to the lives of young people in care. • Relevant Experience: At least 2 years in a position related to residential care of children, with at least 1 year in a supervisory role within the last 5 years. • Qualifications: Level 5 Diploma in Leadership and Management for Residential Childcare (or equivalent), or willingness to start within 6 months of employment. • Knowledge: Understanding of The Quality Standards, SCCIF, childcare legislation, and regulatory requirements. • Skills: Efficient in; planning, organizing, budget control, resource allocation, and team leadership. • Communication: Confidence in effective spoken and written communication. • Understanding Trauma: Knowledge of the needs of children with behavioural, emotional and social difficulties, including managing challenging behaviour. • Driving License: Full UK required. Why Cambian? • As part of the CareTech family, To be part of the most exciting Children's care team in the UK, to make a difference each day every day for the young people we support. • All of our colleagues - Care & Support Workers, Educators, Clinicians, Therapists, Fostering and Support Services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our Service Users, Children and Young People and know that every day they will achieve things that really matter. • A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. • As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. All applicants must undergo an enhanced DBS check and provide at least two references covering the past two years. Applicants must also provide information for all positions related to working with children and the vulnerable and details of employment going back to full time education. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team!

Customer Solutions Specialist Salary up to 28,000 DOE Location Manchester Purpose In a fast paced, global business, provide a super-duper service to new and existing clients through critical care support, by identifying "at risk" accounts and pro-actively contacting to offer support, additional training and resolving service issues relating to the software, sale or customer service. Increase engagement and retention rates and improve client sentiment and online reputation. Contribute to the business's Super-duper Service strategy whilst exceeding individual KPIs and embrace our company values with every interaction. Reports to Customer Solutions Manager Day-to-day responsibilities include but are not limited to the below: Take ownership of all service issues, identifying the root cause and offering a suitable resolution to any concerns raised Record accurate details of any service issues in Salesforce or the relevant CRM so that MI and reporting can be produced Take ownership of technical and compliance related complaints ensuring that all procedures are followed accurately and the relevant internal contacts are notified of any risk Identify and pro-actively contact "at risk" clients to promote the benefits of our products and service and encourage implementation and usage Provide feedback to sales and service agents, to help improve efficiencies, processes and promote best practice Help to improve client sentiment and online reputation by pro-actively contacting dissatisfied users Key requirements Required skills and experience Customer service experience is essential The ideal candidate will have some soft sales skills including the ability to handle objections and make recommendations based on client needs Must have excellent listening skills and be able to communicate with clients and users of varying technical ability The ability to work in a fast paced environment Able to adapt to change Can take responsibility of own product knowledge Able to communicate at different levels throughout the business Benefits Enhanced holidays - 25 days increasing to 27 after 2 years' service and 28 after 5 years' service (22 Days for Field Sales) Private health care cover after 5 years' service New business referral scheme Access to Health Shield Access to the EAP service Refer a friend scheme Paid birthday leave Pension scheme contribution increasing to 5% after 5 years' service and again to 7% after 7 years' service Group life insurance Eye care contribution Free fruit (office-based staff) Travel Season Ticket loan scheme Milestone recognition Discounted products - Manchester City centre parking (AO Arena) / First Bus Travel Club Membership / Microsoft Home User programme / Anglian Home Improvements Pace health Club (situated in the park Inn) discounted gym membership and spa treatments Park Inn 20% off food and drink New Century food and drink discount Revolution De Cuba food and drink discount Cycle 2 Work scheme after probationary period On site Gym Bright Exchange perks INDMANJ Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.

Barnardo's is the UK's largest and most well-known children's charity, dedicated to supporting vulnerable children and young people across the country. Our services range from trauma recovery to youth work and mental health support, all aimed at supporting children to be safer, happier, healthier and more hopeful. Our current locality-based services include: Swindon And Wiltshire Phoenix Project - Focusing on Trauma recovery. Wiltshire Short Breaks - Providing groups and activities for children with disabilities. Swindon and Wiltshire Link Worker services - In partnership with Oxford Health NHS Foundation Trust. Youth Workers in Great Western Hospital. We are currently seeking an administrator for 29 hours per week to work within the Swindon and Wiltshire locality where the successful candidate will play a crucial role in ensuring the smooth operation of our diverse range of programmes supporting children, young people, and families. This role provides essential administrative support to various teams, contributing directly to the delivery of our vital services. The successful candidate will primarily be working to support the Youth Workers in Great Western Hospital and the Link Workers in CAMHS services, but with opportunities to support other services as and when required. The role will be home based with regular opportunities to meet the team in our offices bases in Swindon and Wiltshire. Key Responsibilities: General Administrative Support: Provide comprehensive administrative support to various services within Barnardo's Swindon and Wiltshire locality. Handle incoming calls, emails, and correspondence, directing enquiries appropriately. Assist in the maintenance of accurate records, databases, and filing systems in line with Barnardo's policies. Service Coordination and Assistance: Collaborate closely with service managers and coordinators to facilitate the effective delivery of programmes and events. Support in the organisation and coordination of meetings, workshops, and community events. Liaise with external partners, stakeholders, and suppliers to arrange services and resources as needed. Customer Service and Communication: Act as a professional and friendly point of contact for service users and stakeholders, providing information and assistance where required. Handle enquiries, feedback, and complaints promptly and sensitively, escalating issues as necessary. Financial and Resource Management: Processes invoices for authorisation and payment, checking for accuracy, allocating codes, and for recording/documentation. Also checks the goods received. Health and Safety Compliance: Support the implementation of health and safety policies and procedures within the workplace. Maintain records of health and safety checks, inspections, and staff training to ensure compliance. Person Specification: Essential Criteria: Previous experience in an administrative or office support role, preferably within the charity or social care sector. Excellent organisational skills with the ability to manage multiple tasks and priorities effectively. Strong communication skills, both written and verbal, with a professional telephone manner. Proficient in using Microsoft Office suite (Word, Excel, Outlook) and other relevant software. A proactive and positive attitude, with a commitment to the values and mission of Barnardo's. Understanding of the importance of confidentiality and adherence to data protection regulations. Knowledge of safeguarding principles and a commitment to promoting the welfare of children and young people. Desirable: Knowledge of local community services and resources would be advantageous. Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements, including job share arrangements. Pre-employment checks will be required for the role. If you have any questions, please call Polly Atkins on or email Note: This job description and person specification outline the general nature and level of work expected of the role. It is not an exhaustive list of all responsibilities, duties, and requirements. Flexibility is essential to meet the evolving needs of the service and organisation. Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Overview Interim Estates Manager £500p/d Umbrella (Inside IR35) Initial 3 Month Contract HYRBID Working Coventry City Council We're working with a forward-thinking council seeking an Interim Estates Surveyor Manager to lead a high-performing team and manage a diverse property portfolio. This is a hands-on role where you'll be delivering results, guiding a team, and making a real impact on the estate's performance and income. Key Responsibilities Lead and manage a small estates team, ensuring delivery aligns with corporate policies and objectives Oversee a caseload of rent reviews and lease renewals, referring to third party where necessary Manage void properties effectively, aiming to minimise void periods and secure favourable letting terms Monitor rent arrears, working closely with the Incomes and Legal teams to protect the Council's interests Liaise with the Property Management team to identify and coordinate repairs, improvements, and H&S works Handle enquiries and complaints with professionalism, ensuring timely and satisfactory resolution Advise on and respond to requests for assignments, subletting, or alterations within agreed timescales What You'll Need UK Resident MRICS qualified Minimum 3 years' experience working within a local authority property team Strong knowledge of Landlord & Tenant law, RICS standards, and property management practices Proven experience handling rent reviews, lease renewals, and third-party referrals Skilled negotiator with the ability to manage stakeholders and lead a team effectively Next Steps If you're interested and available, please get in touch with your CV or expression of interest as soon as possible. Interviews will be arranged quickly.

Eden Brown are seeking a highly efficient Service Improvement Lead on a permanent contract situated in Lancashire Key Responsibilities Provide a consistently high standard of customer service to all internal and external customers, ensuring high levels of customer satisfaction are achieved. Gather, interrogate and analyse performance data from multiple insight channels, including complaints, tenant satisfaction surveys, call quality monitoring and operational KPIs, to identify trends, root causes and opportunities to improve the tenant experience. Ensure that the voice of the tenant is reflected in performance reporting and improvement activity, supporting the organisation to listen, learn and respond to feedback in a structured and measurable way. Provide high-quality information, dashboards and reports that enable meaningful analysis of team and service performance, translating performance data and tenant feedback into clear, actionable insight for managers and senior stakeholders. Work closely with the Head of Service Improvement and the Service Improvement Manager, utilising performance data and tenant insight to design, deliver and evaluate projects that improve service delivery, increase efficiency and enhance satisfaction for tenants. Partner with managers across the organisation to embed data-driven decision making, supporting them to use insight and feedback to allocate resources effectively, improve responsiveness and improve performance in line with tenants needs. Provide expertise to identify and recommend solutions, including policy changes and operational improvements, that enhance service quality, efficiency and the overall customer journey. Champion continuous improvement, supporting teams to apply structured approaches to service delivery, problem solving and quality enhancement. Interested candidates must have extensive Data, Insight and Service Improvement experience Only apply if you match the above criteria Eden Brown is committed to equality in the workplace and is an equal opportunity employer.

Product Quality Assurance Manager We're looking for an experienced Product Quality Assurance Manager to lead quality and food safety across a fast-paced fresh produce operation. This is a hands-on role with real influence, responsible for ensuring products meet all legal, customer and certification standards from production through to customer delivery. Benefits Salary to £45k 5% discretionary bonus 25 days holiday The role Own site product quality, food safety and integrity Ensure compliance with BRCGS v9, GlobalG.A.P, Red Tractor and customer specifications Deliver Quality Service Level (QSL) targets Lead and develop QA and Label Room teams Investigate complaints, rejections and non-conformances Drive a strong "right first time" quality culture Support audits, customer visits and continuous improvement About you Experience in a quality role within fresh produce or food manufacturing HACCP and Food Safety Level 2 (Level 3 desirable) Strong communicator with the confidence to stand up for quality Analytical, organised and comfortable in a fast-moving environment Team leadership experience preferred WR Engineering are the recruitment partner for engineering, manufacturing & technical sales jobs. We recruit for permanent jobs UK wide. WR is acting as an Employment Agency in relation to this vacancy.

Are you passionate about transforming the lives of young people? Join Branas Isaf as a Registered Manager in Bala and make a lasting impact to young people. Branas Isaf Children's Service is part of the CareTech Family. Established in 1993, CareTech is a leading nationwide social care provider delivering a package of high quality, individually tailored care and support solutions to children, young people, and adults across the UK. About Us For over 25 years, Branas Isaf has been delivering an outstanding integrated model of education, therapy and therapeutic care to young people who present a range of emotional, behavioural & complex interpersonal behavioural needs. Your role as Registered Manager is to encourage our young children towards a better understanding of their previous behaviour, enabling them to improve their interpersonal functioning, first within the therapeutic home environment and ultimately in the wider community. What We Offer Entry salary up to £53,000 per annum DOE. £5,000 Welcome bonus & £7,500 annual quality and commercial bonus. As a member of the CareTech leadership team you will participate in a Management Incentive Plan that will enable you to share in the long term success of the Company. Comprehensive Induction To set you up for success. Management Development Training Programme and continuous development from our in-house Leadership Academy. Whose courses provide our existing and future leaders the time and psychological space to explore the expectations of a leader, with a focus on core behavioural skills. To motivate, empower, inspire and stretch leaders to develop their knowledge and skills in leadership and management, by reflecting on themselves and how they interact and work with their teams, their networks and the wider business. Competitive pay, pension scheme, and a range of benefits including: Employee Assistance Service Wellbeing Programme Recommend a Friend scheme Team Rewards with discounted restaurants and family days out Long Service Awards This is a 4 bed Children's Home where you will: Develop Comprehensive Care Plans: Ensure each young person has a tailored plan that addresses their care, education, social, emotional, cultural, therapeutic, and health needs. Develop a great team: Working with the recruitment teams support, bring in the right people for your home to ensure your success. Complete company induction and personal development plans, retaining a strong team to ensure familiar faces for the young people. Foster Consultation: Develop systems to consult young people about the care they receive. Allocate Key Workers: Assign a Key Worker to each young person to implement their care plan. Maintain High Standards: Establish and monitor high-quality care standards in line with the quality standards and the Home's Statement of Purpose. Handle Complaints and Concerns: Take responsibility for addressing any complaints or child protection concerns. Collaborate with Stakeholders: Work in partnership with parents, carers, and other professionals to promote the welfare of young people. Participate in Meetings: Attend and contribute to care planning and review meetings as appropriate. Embrace a safe culture: Ensure the children in your service are cared for at the best possible standard. Effective Commercial Management of your home: Ensure you manage your home aligned to budget expectations. Essential Requirements and Experience Passionate about making the difference to the lives of young people in care. Minimum 2 years in a position related to residential care of children, with at least 1 year in a supervisory role within the last 5 years. Level 3 in Children's Residential Care is essential. Level 5 in Leadership and Management for Residential Childcare is preferred at point of application, if not then you must be enrolled on the Level 5 within 6 months of starting in post. Understanding of The Quality Standards, SCCIF, childcare legislation, and regulatory requirements. Efficient in; planning, organizing, budget control, resource allocation, and team leadership. Confidence in effective spoken and written communication. Knowledge of the needs of children with behavioural, emotional and social difficulties, including managing challenging behaviour. Driving License Full UK required. Why Branas Isaf? To be part of the CareTech family, the most exciting children's care team in the UK, to make a difference each day every day for the young people we support. To support our colleagues - care & support workers, educators, clinicians, therapists, fostering and support services are fully committed to CareTech's goals. They understand the challenges and rewards of working with our service users, children and young people and know that every day they will achieve things that really matter. A career in Care can be life-changing. The chance to make a real, positive difference every day and the opportunity to build experience, skills and recognised qualifications in a friendly, empowering environment, where people are at the heart of everything we do. As one of Europe's largest Care & Special Needs Education providers, you will be able to grow and develop your career at CareTech - a place where we can offer job satisfaction and long-term career prospects. CareTech is a Disability Confident Employer and an Equal Opportunities Employer. We value the wisdom that comes from life experience and are committed to promoting the safeguarding and welfare of all in our care. If you are ready to make a difference and meet the needs of children in a nurturing environment, apply now and join our dedicated team! Safeguarding Statement CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS/PVG check and provide references covering the past two years plus all roles involving vulnerable groups.

AMR317 Front of House Supervisor 26,500 PA Plymouth How many people get to work at a Beautifully historic Hotel which nestles into some of the most picturesque scenery anywhere? My client, who own and run a country Manor and hotel with its stunning views and facilities are rightly proud of their history, they have a Country House rich with charm and retaining almost all of its original features. This historical location has recently undergone a full refurb to 5 star standards and in keeping with this high standard the owners are now looking for an experienced Front Of House Manager. Applicants should be: 1) experienced in the Hospitality industry, front of house experience preferred. 2) been a team leader or manager, someone with high standards and a hard work ethic 3) Happy to get involved in Events (supporting the events manager) 4) Happy to Deal with customers and complaints. 5) oversee smooth running of Bars and Public areas 6) Mentor and develop part time and full time staff. 7) Be acting Manager in the managers absence This is a dynamic role, requiring an equally professional indicidual with high standards of presentation and motivation. Applicants that are currently doing Bar Management, restaurant management or similar looking for a fresh challenge should also apply. Contact Anthony Marks Recruitment ASAP with your CV.

Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.

Main purpose of post To be responsible for the effective and efficient inspection of accommodation provided by the Council to those in housing need in order to ensure compliance with safety requirements and monitor standards of repairs and maintenance. To carry out tenancy checks, noting changes in circumstance, nuisance, complaints, requests for transfer etc and liaise with colleagues in the Tenancy Sustainment, Housing Support and Lettings teams as appropriate in order to ensure that the tenant and landlord are given support to resolve any issues. Key Accountabilities Responsible for the inspection of accommodation units as required, ensuring that they meet with required standard and are free of hazards under Housing Health and Safety Rating System, liaising with Environmental Health Officers as required. Responsible for ensuring that all appropriate standards are met and various certifications are provided for gas and electrical installations, energy efficiency etc. Prepare condition surveys, specifying appropriate remedial works to remove or reduce hazards and negotiate improvements with landlords/provider/repairs team. Monitor progress on repair issues and liaise with landlord/ provider/repairs team to ensure repair items are attended to. Liaising with the Lettings Negotiators where necessary to ensure properties are let in the swiftest time possible and any repair issues are deal with. Maintain and monitor safety certificates ensuring that they are all valid and in date. Update records to reflect this, and arrange for new ones where required. To ensure all paperwork is completed accurately and in a timely manner, according to council procedure. Carry out accompanied lettings with prospective occupants as required by the Team manager, and ensure that all aspects of the accommodation are conveyed to them. Organise and carry out quarterly inspections of all direct leasing properties. To keep records of inspections and action taken on a weekly, monthly, quarterly and annual basis so as to effectively improve standards. To provide the Direct Leasing and Lettings Team Manager with regular update reports with regard to outstanding maintenance issues and matters of health and safety. To take responsibility, relevant to the post, for ensuring that Council statutes and government legislation is upheld. This includes the Data Protection Act, the Health and Safety at Work Act, Equalities and Diversity, Standing Orders and Financial regulations. Take responsibility, appropriate to the post, for ensuring compliance with council policies and procedures aimed at promoting and safeguarding the welfare of vulnerable children and adults To take responsibility, appropriate to the post, for tackling racism and promoting good race, ethnic and community relations. To work flexibly in undertaking the duties and responsibilities of this job, and participate as required in multi-disciplinary cross-department and crossorganisational groups and task teams. To undertake any other duties that may be required. These may be varied from time to time to meet the needs of the service.

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Manchester or Surrey. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. Please note that the Manchester team travels to Surrey for a week- once in two months to collaborate and work together. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.

We are currently recruiting for a Claims Handler to join our client's growing and collaborative team based in either Surrey or Manchester. This role will primarily involve handling legal expenses insurance claims from notification through to settlement, while also supporting the formal complaints process. Ideally, we are looking for someone who has direct experience handling formal complaints, however we would also consider candidates with broader complaints handling experience within insurance. Full training will be provided. Operating within a niche but vital area of the insurance market, our client works closely with leading UK law firms to help ensure access to justice through robust legal expenses insurance solutions. The business is known for its collaborative culture, strong technical expertise and investment in its people. Previous or current Legal Expenses Insurance experience would be desirable, although candidates from other insurance claims classes will also be considered depending on experience. This could be a super strong opportunity to build a career in a highly regulated niche sector. The role As a Claims and Complaints Handler, you will: Manage legal expenses insurance claims from notification through to settlement. Provide support with the formal complaints handling process, ensuring complaints are managed effectively from start to finish. Liaise with clients, intermediaries and third parties. Maintain the highest levels of customer service and professionalism. About you We are keen to hear from candidates who have: At least 1- 2 years' insurance experience in a similar role. Ideally experience dealing with formal complaints in line with FCA regulations. Strong organisation and time management skills with excellent attention to detail. The ability to communicate confidently with senior stakeholders and external parties. Excellent interpersonal and communication skills across phone, digital and face-to-face channels A proactive approach to learning and professional development Insurance or legal qualifications would be beneficial but are not essential. About the team You will join a supportive and collaborative Surrey or Manchester-based claims team, with close links to the wider business. The role offers: A structured induction and onboarding programme. Regular in-person support from the Claims Manager. Opportunities to collaborate with colleagues across other UK offices. Clear development and progression pathways. Candidates from any line of insurance claims (including liability, PI, commercial or title claims) will be considered provided they have strong policy coverage assessment experience. This is a fantastic hybrid role, combining days working in the office and from home for a better work-life-balance. You will be working 3 days with your team and 2 days from home. Benefits include- Competitive salary. Private Medical Insurance, Pension scheme, Group Life Cover (after successful probation period completion). Salary Sacrifice Electric Vehicle Scheme. Financial support towards professional qualifications (CII / CILEX) (after probation). Annual salary reviews. Modern, friendly office environment. Find out whether this could be your perfect next move. Call our friendly and experienced team on . At Insure Recruitment, we partner with clients who are committed to building diverse, inclusive, and authentic workplaces. If you're excited about this role but don't meet every requirement, we still encourage you to apply- you could be exactly who we're looking for.