Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer-focused property management service to ex-Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day-to-day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. Monitor the operation of Health & Safety systems, especially in relation to: Repairs and Planned Maintenance activities Fire and Water Supply Safety Gas and Electrical Safety Lifts and lifting equipment. Asbestos management Estate Management functions Accident and Incident Reporting Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Mar 03, 2026
Contractor
Responsible to the Heads of Property for providing management of property services. Responsible for ensuring the delivery of an excellent customer-focused property management service to ex-Service personnel and their dependents and maintaining high levels of satisfaction. Responsible for ensuring that all our housing schemes are maintained at the high standard that our residents reasonably expect of Stoll. Responsible for ensuring that health and safety at all of our housing schemes is effectively managed and delivered in line with Stoll's Health & Safety Management system. To monitor and be responsible for ensuring agreed performance outcomes and objectives are achieved. Presenting regular management information and reports on key performance indicators. To ensure that this management information is regularly reviewed to ensure that high levels of performance are maintained. To ensure that property services comply with best practice, the law, and the regulatory framework and that all relevant policies, procedures, processes and administrative systems are regularly reviewed and updated. To manage day-to-day property services expenditure in line with the budget. To ensure close working with the other teams to ensure that excellent property management also supports Stoll's charitable mission. To ensure that residents are actively engaged and participate in decisions that affect service delivery. Monitor the operation of Health & Safety systems, especially in relation to: Repairs and Planned Maintenance activities Fire and Water Supply Safety Gas and Electrical Safety Lifts and lifting equipment. Asbestos management Estate Management functions Accident and Incident Reporting Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.
Overview We are working exclusively with the British Association of Landscape Industries (BALI), the leading trade association for the UK landscaping sector, to secure their next Head of Membership. The Head of Membership is a senior leadership opportunity for an experienced membership professional to shape and deliver BALI's membership strategy. Reporting directly to the Chief Executive, you will take ownership of membership growth, engagement and retention, ensuring the Association delivers outstanding value to its members and meets its long-term business objectives. You will lead and develop the membership team, oversee the full membership journey and experience, and manage flagship initiatives such as the National Landscape Awards and National Conference. This role offers high levels of autonomy, strategic influence, creativity and responsibility, ideal for someone who combines commercial insight with strong people leadership and a passion for member-led organisations. Key Responsibilities Own and deliver BALI's membership strategy in line with the Association's business plan. Drive membership growth, engagement and retention, with creative and strategic input, ensuring a high-quality member experience. Lead, manage and develop the membership team, supporting strong performance and capability. Create and deliver the annual membership plan, with full responsibility for budgets and financial performance. Oversee membership systems, insight and reporting, using data to monitor performance against targets. Work collaboratively across the organisation to deliver joined-up member value. Own and deliver flagship membership initiatives, including the National Landscape Awards and National Conference. Manage external agencies and suppliers supporting membership activity. About You You will be a strategic, commercially minded membership leader with: Experience leading or significantly contributing to a membership function, with evidence of growing, engaging and retaining members. Strong people leadership skills, with the ability to support, motivate and develop high-performing teams. Confidence managing budgets and using performance insight and data to inform decisions and demonstrate impact. Ability to work collaboratively at senior level, building trusted relationships with members, colleagues and external stakeholders. A proactive, strategic and solutions-focused approach, with the ability to balance long-term thinking and hands-on delivery. Additional Information & How to Apply The role is based in BALI's Office in Stoneleigh Park, Kenilworth 3 days a week. Occasional travel and attendance at events, including evenings and weekends, will be required. Full right to work in the UK is required, as visa sponsorship is not available. To apply, go through this advert with copy of your CV. There is no need for a cover letter. Please note that only suitable candidates will be contacted. Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Murray McIntosh is a specialist Policy, Public Affairs, Strategic Communications and Economics recruitment consultancy, recruiting positions at all levels and across all sectors. Our team boasts over 20 years of experience in this space, with expertise spanning all manner of industry and subject areas.
Mar 03, 2026
Full time
Overview We are working exclusively with the British Association of Landscape Industries (BALI), the leading trade association for the UK landscaping sector, to secure their next Head of Membership. The Head of Membership is a senior leadership opportunity for an experienced membership professional to shape and deliver BALI's membership strategy. Reporting directly to the Chief Executive, you will take ownership of membership growth, engagement and retention, ensuring the Association delivers outstanding value to its members and meets its long-term business objectives. You will lead and develop the membership team, oversee the full membership journey and experience, and manage flagship initiatives such as the National Landscape Awards and National Conference. This role offers high levels of autonomy, strategic influence, creativity and responsibility, ideal for someone who combines commercial insight with strong people leadership and a passion for member-led organisations. Key Responsibilities Own and deliver BALI's membership strategy in line with the Association's business plan. Drive membership growth, engagement and retention, with creative and strategic input, ensuring a high-quality member experience. Lead, manage and develop the membership team, supporting strong performance and capability. Create and deliver the annual membership plan, with full responsibility for budgets and financial performance. Oversee membership systems, insight and reporting, using data to monitor performance against targets. Work collaboratively across the organisation to deliver joined-up member value. Own and deliver flagship membership initiatives, including the National Landscape Awards and National Conference. Manage external agencies and suppliers supporting membership activity. About You You will be a strategic, commercially minded membership leader with: Experience leading or significantly contributing to a membership function, with evidence of growing, engaging and retaining members. Strong people leadership skills, with the ability to support, motivate and develop high-performing teams. Confidence managing budgets and using performance insight and data to inform decisions and demonstrate impact. Ability to work collaboratively at senior level, building trusted relationships with members, colleagues and external stakeholders. A proactive, strategic and solutions-focused approach, with the ability to balance long-term thinking and hands-on delivery. Additional Information & How to Apply The role is based in BALI's Office in Stoneleigh Park, Kenilworth 3 days a week. Occasional travel and attendance at events, including evenings and weekends, will be required. Full right to work in the UK is required, as visa sponsorship is not available. To apply, go through this advert with copy of your CV. There is no need for a cover letter. Please note that only suitable candidates will be contacted. Murray McIntosh is proud to be an equal opportunities employer on behalf of their clients. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age. Murray McIntosh is a specialist Policy, Public Affairs, Strategic Communications and Economics recruitment consultancy, recruiting positions at all levels and across all sectors. Our team boasts over 20 years of experience in this space, with expertise spanning all manner of industry and subject areas.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
An exciting opportunity has arisen for a Head of Property Maintenance to join a well-established estate and lettings agency specialising in residential property lettings, management and rentals. We are specifically seeking candidates with a minimum of 5 years' experience in property maintenance management, general property management experience alone will not be considered. you will be responsible for overseeing all maintenance operations and leading a team to ensure properties are maintained to the highest standards. This full-time role offers a salary range of £40,000 - £50,000 and benefits. You will be responsible for Managing and supervising in-house maintenance operatives and external contractors. Ensuring jobs are attended to within allocated time slots and completed according to the Schedule of Repair Response Times. Overseeing void property turnarounds, day-to-day maintenance schedules, and ensuring that maintenance diaries are kept up to date daily. Preparing accurate cost estimates, managing budgets for maintenance projects, and ensuring operational compliance. Carrying out property inspections, spot checks, and providing technical guidance to staff to maintain high standards and support insurance claims. Maintaining accurate records in property management systems and ensuring all maintenance systems are kept up to date. Recruiting, training, and developing maintenance staff to build and lead an effective team. Leading regular operational meetings, including daily meetings with Maintenance Coordinators and weekly meetings with Maintenance Operatives. Weekly sign-off of timesheets, overtime, and invoices. Attending monthly Profit & Loss meetings and weekly management meetings with Directors. What we are looking for Previously worked as a Head of Property, Head of Housing, Head of Repairs, Head of Maintenance, Head of Voids, Senior Property Manager, Senior Voids Manager, Senior Property Maintenance Manager, Senior Property & Asset Manager,Senior Building Services Manager, Senior Property Service Manager or in a similar role. Proven experience of 5 years in property maintenance management. Have worked within social housing, temporary accommodation, local authorities, councils, or private rented sector portfolios Strong knowledge of maintenance operations and basic building/construction principles. Track record of managing teams and subcontractors effectively. Skilled in budget management and operational performance monitoring. Technical maintenance expertise across multiple trades. Able to learn property management software What's on offer Competitive salary Canteen Company events Pension Scheme Free on-site parking Senior role with significant autonomy and responsibility Long-term career development opportunities Chance to play a key role in a growing property management organisation This is a fantastic opportunity to take the lead in a dynamic and growing property maintenance environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Mar 03, 2026
Full time
An exciting opportunity has arisen for a Head of Property Maintenance to join a well-established estate and lettings agency specialising in residential property lettings, management and rentals. We are specifically seeking candidates with a minimum of 5 years' experience in property maintenance management, general property management experience alone will not be considered. you will be responsible for overseeing all maintenance operations and leading a team to ensure properties are maintained to the highest standards. This full-time role offers a salary range of £40,000 - £50,000 and benefits. You will be responsible for Managing and supervising in-house maintenance operatives and external contractors. Ensuring jobs are attended to within allocated time slots and completed according to the Schedule of Repair Response Times. Overseeing void property turnarounds, day-to-day maintenance schedules, and ensuring that maintenance diaries are kept up to date daily. Preparing accurate cost estimates, managing budgets for maintenance projects, and ensuring operational compliance. Carrying out property inspections, spot checks, and providing technical guidance to staff to maintain high standards and support insurance claims. Maintaining accurate records in property management systems and ensuring all maintenance systems are kept up to date. Recruiting, training, and developing maintenance staff to build and lead an effective team. Leading regular operational meetings, including daily meetings with Maintenance Coordinators and weekly meetings with Maintenance Operatives. Weekly sign-off of timesheets, overtime, and invoices. Attending monthly Profit & Loss meetings and weekly management meetings with Directors. What we are looking for Previously worked as a Head of Property, Head of Housing, Head of Repairs, Head of Maintenance, Head of Voids, Senior Property Manager, Senior Voids Manager, Senior Property Maintenance Manager, Senior Property & Asset Manager,Senior Building Services Manager, Senior Property Service Manager or in a similar role. Proven experience of 5 years in property maintenance management. Have worked within social housing, temporary accommodation, local authorities, councils, or private rented sector portfolios Strong knowledge of maintenance operations and basic building/construction principles. Track record of managing teams and subcontractors effectively. Skilled in budget management and operational performance monitoring. Technical maintenance expertise across multiple trades. Able to learn property management software What's on offer Competitive salary Canteen Company events Pension Scheme Free on-site parking Senior role with significant autonomy and responsibility Long-term career development opportunities Chance to play a key role in a growing property management organisation This is a fantastic opportunity to take the lead in a dynamic and growing property maintenance environment. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
Job Title: Administrations Support Location: Reading Salary: £25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
Mar 03, 2026
Contractor
Job Title: Administrations Support Location: Reading Salary: £25,000 pro-rata Job type: Part Time, Fixed-term contract (12 months), linked to funding. Continued funding is expected, so the role is likely to be extended beyond the initial 12 months (subject to confirmation). 25 hour working week. Start date: April 2026. Enemy of Boredom is the academy of creative excellence for young people who think differently. We operate as an alternative provision of contemporary arts education including video game design, music performance and Preparing for Adulthood life skills courses; delivered from a growing number of dedicated centres across the UK and online. The Role: We are seeking a reliable, organised and compassionate Admissions Support professional to act as the first point of contact for new enquiries and to support the smooth running of our admissions processes. This role is central to ensuring families, schools and local authorities receive a professional, efficient and supportive experience from initial enquiry through to onboarding. Safeguarding, health & safety: Follow safeguarding policies and report any concerns immediately in line with procedure. Support online safety practices where delivery includes digital platforms. Adhere to health and safety guidance, including risk assessments for practical activities. Skills and abilities that EOB look for: Confident and professional communication style (telephone, email and video) Warm, approachable and empathetic manner Excellent organisational skills and strong attention to detail Ability to manage multiple enquiries and prioritise workload effectively Ability to prioritise workload, meet deadlines and respond within required timeframes Comfortable communicating with a range of parents and professionals Ability to manage sensitive and confidential information appropriately Ability to work independently and as part of a team Proficiency in digital tools and office software (e.g., Microsoft Office, Google Workspace) Experience in an administrative or office support role Experience within education, alternative provision or SEND environments Understanding of EHCP processes Understanding of safeguarding principles and confidentiality Experience supporting basic financial or HR processes Commitment to improving outcomes for vulnerable young people Duties and responsibilities: Provide day-to-day administrative support to centre staff and management Maintain accurate records, databases and reports Support communication with learners, parents and partner organisations Assist with scheduling, bookings and resource preparation Contribute to the organisation of events, workshops and training sessions Support compliance with safeguarding, health & safety and data protection policies Act as the first point of contact for all new enquiries via telephone and email Respond to enquiries from parents, schools and local authorities in a timely and professional manner Provide clear and accurate information about courses, admissions processes and next steps Log, track and follow up enquiries and referrals using internal systems Respond to Local Authority consultations within required timeframes Review referral documentation, including EHCPs, to assess suitability of placement Maintain accurate student records in line with GDPR and safeguarding standards Arrange visits and taster sessions in collaboration with the Headteacher of the relevant site Conduct video calls with parents, new schools and local authority representatives where required Support the referrals/admissions team with administrative tasks Assist in the onboarding of students to ensure smooth transitions into provision Benefits: Confidential support through an Employee Assistance Programme (EAP) Stress management and wellbeing resources Flexible working arrangements where the role allows Paid day off for your birthday Team and social activities Please click APPLY to send your CV for this role. Candidates with the relevant experience or job titles of: Admin Assistant, Office Administrator, Administrator, Administration Clerk, Administrative Assistant, Receptionist, Secretary, Business Administrator, Support Administrator, Reception Administrator, Business Support, Executive Assistant, Office Assistant, Office Coordinator, Secretary, Clerk, Business Administrator, Accounts Administrator, PA, Executive Assistant, Customer Service Executive, Client Support Advisor, Office Administrator, Customer Service Advisor, Customer Relations, Client Services, Customer Support may also be considered for this role.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
As an Environmental Ecologist, you will provide competent and professional subject matter expertise and advice on all aspects of environmental management and assessment to all company sites, businesses and functions within geographical region of responsibility. Day-to-day, ensure that the sites within the geographical region of responsibility are compliant with environmental legislation and standards, assessing, analysing and collating environmental performance data and reporting information. Your responsibilities will include: Leading on the ISO 14001 Standard and Audits across applicable sites, ensuring Heads of Sites are aware and prepared for external surveillance audits and assist them in identifying, prioritising and tracking environmental improvements and actions. Reviewing and closing out environmental incident reporting Maintaining knowledge and understanding of current environmental legislation and good practice, and its implementation for the business. Conducting Habitat Regulation Assessments to ensure any development impacts are compliant with regulations Essential experience of the Environmental Ecologist: Knowledge and experience working with UK Regulatory authorities Working knowledge and experience of ISO 14001 management system Experience in leading management systems audits Experience in planning and leading investigations Experience of working in partnership with H&S professionals, conducting joint assessment and assurance activities Essential qualifications for the Environmental Ecologist: Degree / Level 6 Diploma in Ecology, Environmental Management or equivalent Experience, post qualification, as an environmental practitioner Chartered or working towards chartered status of a relevant professional body This role is 37 hours per week based at Southend-on-Sea. Hybrid Working patterns available. Our Benefits: Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more Volunteering Opportunities - helping charities and local community NB. Applicants must be eligible to obtain UK government security clearances.
Mar 03, 2026
Full time
As an Environmental Ecologist, you will provide competent and professional subject matter expertise and advice on all aspects of environmental management and assessment to all company sites, businesses and functions within geographical region of responsibility. Day-to-day, ensure that the sites within the geographical region of responsibility are compliant with environmental legislation and standards, assessing, analysing and collating environmental performance data and reporting information. Your responsibilities will include: Leading on the ISO 14001 Standard and Audits across applicable sites, ensuring Heads of Sites are aware and prepared for external surveillance audits and assist them in identifying, prioritising and tracking environmental improvements and actions. Reviewing and closing out environmental incident reporting Maintaining knowledge and understanding of current environmental legislation and good practice, and its implementation for the business. Conducting Habitat Regulation Assessments to ensure any development impacts are compliant with regulations Essential experience of the Environmental Ecologist: Knowledge and experience working with UK Regulatory authorities Working knowledge and experience of ISO 14001 management system Experience in leading management systems audits Experience in planning and leading investigations Experience of working in partnership with H&S professionals, conducting joint assessment and assurance activities Essential qualifications for the Environmental Ecologist: Degree / Level 6 Diploma in Ecology, Environmental Management or equivalent Experience, post qualification, as an environmental practitioner Chartered or working towards chartered status of a relevant professional body This role is 37 hours per week based at Southend-on-Sea. Hybrid Working patterns available. Our Benefits: Matched contribution pension scheme, with life assurance Competitive holiday allowance, with the option to purchase additional days Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more Volunteering Opportunities - helping charities and local community NB. Applicants must be eligible to obtain UK government security clearances.
Junior AV Engineer £28,000 - £31,000 (£34,000 OTE) + Overtime + Training + Benefits Home based: Stockport (Commutable from Manchester, Cheadle, Bramhall Altrincham and Sale) Are you an AV Engineer or Technician looking to work for a market leading company who will provide you with long term career progression, stability and training?On offer is a fantastic chance to join a business that have a brilliant reputation with both customers and employees. You will receive fantastic technical development opportunities and overtime to rapidly increase your annual earnings.This specialist AV Engineering business have a number of blue-chip clients across the UK. Due to ongoing expansion they are looking to add to their close knit team of Engineers.In this role you will be working on the installation and service for these specialist AV systems, ensuring they are completed on time and to the highest possible standard. You will be working alongside highly prestigious and therefore must have excellent communications skills. Due to the nature of the work you will be required to regularly travel and occasionally around the world. On top of this you will also be provided with training on their specialist equipment.This role would therefore suit an AV Engineer who is looking to work for an exciting company, where you will receive specialist training and have the opportunity to work on amazing projects.The Role: AV Engineer Installation of specialist equipment Regular travel £28,000 - £31,000 + Overtime + Training + Benefits The Person: AV Engineer Installation or Service experience Experience with networking, cabling, rack building etc. Happy for regular travel Reference Number:270023To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sam Claridge at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
Mar 03, 2026
Full time
Junior AV Engineer £28,000 - £31,000 (£34,000 OTE) + Overtime + Training + Benefits Home based: Stockport (Commutable from Manchester, Cheadle, Bramhall Altrincham and Sale) Are you an AV Engineer or Technician looking to work for a market leading company who will provide you with long term career progression, stability and training?On offer is a fantastic chance to join a business that have a brilliant reputation with both customers and employees. You will receive fantastic technical development opportunities and overtime to rapidly increase your annual earnings.This specialist AV Engineering business have a number of blue-chip clients across the UK. Due to ongoing expansion they are looking to add to their close knit team of Engineers.In this role you will be working on the installation and service for these specialist AV systems, ensuring they are completed on time and to the highest possible standard. You will be working alongside highly prestigious and therefore must have excellent communications skills. Due to the nature of the work you will be required to regularly travel and occasionally around the world. On top of this you will also be provided with training on their specialist equipment.This role would therefore suit an AV Engineer who is looking to work for an exciting company, where you will receive specialist training and have the opportunity to work on amazing projects.The Role: AV Engineer Installation of specialist equipment Regular travel £28,000 - £31,000 + Overtime + Training + Benefits The Person: AV Engineer Installation or Service experience Experience with networking, cabling, rack building etc. Happy for regular travel Reference Number:270023To apply for this role or to be considered for further roles, please click "Apply Now" or contact Sam Claridge at Rise Technical Recruitment. Rise Technical Recruitment Ltd acts an employment agency for permanent roles and an employment business for temporary roles. The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set and will be decided by our client, the employer. Rise are not responsible or liable for any hiring decisions made by the end client. We are an equal opportunities company and welcome applications from all suitable candidates.
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Mar 03, 2026
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a Product Design Manager in our digital customer experience team, you'll own the creation of world-class customer experiences and deliver transformative solutions across and the My Sky app. You'll lead Agile teams, drive design strategy, and be accountable for outcomes that reflect our brand and meet customer needs. Sitting within the Customer Experience Centre of Excellence, you'll support CX strategy, design excellence, and performance across product roadmaps for the UK & Ireland. From joining Sky to engaging with our latest services, we're driven by one purpose: to create better experiences for our customers. What you'll do: Inspire a team of designers to craft intuitive, evidence-led experiences across web and app platforms, while nurturing their growth through tailored development. Shape design strategy that aligns with business goals, championing the customer voice and influencing product roadmaps. Partner across disciplines- from product to engineering - to ensure solutions meet user, business, and technical needs. Drive innovation through AI tools, design systems, and motion principles, delivering seamless, brand-aligned app-first experiences. Translate customer insights into actionable design improvements, leading workshops, sprints, and research collaboration. Own delivery and quality, track CX KPIs, and ensure accessibility standards are met across scalable, end-to-end journeys. What you'll bring: Track record in delivering world-class, customer-centred large-scale digital products and services across responsive web and native applications. Experience leading design teams across multiple workloads and complex initiatives Expert-level Figma skills, including scalable templates, advanced prototyping and experience leading large-scale component libraries Mastery in accessibility to create inclusive experiences, user research methods to understand customer problems and behaviours, and analytics tools (Usertesting, Adobe Analytics) to understand and improve journeys. Strong storytelling, stakeholder influence, and resilience in fast-paced, evolving environments. Please include portfolio/content showing evidence of your experience across these four areas: 1. People - Helping develop high-performing teams. 2. Process - Applying scalable UCD methods that drive measurable outcomes. 3. Position - Influencing strategy and embedding design across an organisation. 4. Product - Producing provable world-class app-first digital experiences (Outcomes & Impact) The Rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences How you'll work The hybrid working expectations for this role are 3 days in the office per week. At Sky, we want to be a community that thrives by being together. Flexible working remains a key part of that. We want our people to have the best of both worlds - time working at home, as well as time in the office. Your office base London (Osterley) Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Leeds Our spacious Leeds tech hub is less than a mile from Leeds train station. There's plenty of parking in the surrounding streets and at the nearby CitiPark. Need a break? You can blow off steam over a game of pool or table tennis, and stay fit at our subsidised gym. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Mar 03, 2026
Full time
Technology Director Central London 4/5 days per week onsite Competitive salary and package and full details available on request. Must have experience in a business with significant physical assets This global logistics business, based in the center of London, is undergoing a substantial technology transformation programme designed to support its growth objectives. With a significant pipeline of delivery and continuous improvement projects ahead, a Technology Director is needed to lead a dynamic group of technology professionals across architecture, project delivery and data alongside a portfolio of trusted SAAS providers. A key leadership position that will significantly contribute to the success of the business, this is a fantastic opportunity for a credible technical leader, with exceptional stakeholder engagement skills and a background in enterprise architecture, to make a real impact. Based five days a week in the office in central London, this leadership role will require you to set the strategy and lead delivery through your management team: translating business goals into technology outcomes that realise commercial value. Bringing a strong background in enterprise architecture and technology leadership, you'll work in a multi SAAS environment with minimal inhouse engineering resource. In this position, you'll own the roadmap to a modern, scalable, secure technology environment achieved through a SAAS first approach and high performance culture. As a result, your responsibilities will include: credible executive stakeholder engagement: influence at executive level, bridging technical and non-technical stakeholders, ensuring strategy, adoption, and commercial results are clearly understood and realised. leading on Enterprise Architecture through your Architecture function: enabling your team to create the target architecture, overseeing complex integration initiatives within a multi SAAS environment. inspiring and effective functional and team leadership: leading a multi skilled team of talented professionals whilst building a culture of innovation, agility, and accountability. programme & project oversight: oversee existing and future projects and continuous improvement initiatives with outcomes on time, on budget and to high quality. partner management: manage strategic vendors and IT service providers in a constructive manner that reflects a true partnership approach that goes beyond SLAs. Negotiate contracts, measure performance, and hold partners to outcomes that align with business needs. technology oversight and delivery: select and implement quality SAAS solutions that power operations, analytics, and customer experience. data & AI: support a growing, highly capable, function in establishing AI, data architecture, engineering and analytics capabilities that deliver value and to the business. future thinking: scan emerging technologies and bring forward practical innovations that strengthen competitive advantage across logistics operations. To be considered for this position you will need to demonstrate: substantial experience in senior technology leadership across large/complex asset heavy organisations such as logistics, energy, infrastructure, oil & gas etc. proven experience defining and executing enterprise architecture. deep knowledge of SaaS enterprise systems (including ERP), cloud and data technologies. rack record of leading technology and business transformation and cultural change initiatives. a broad understanding of project delivery and architecture methods combined with a pragmatic approach to how and when they are implemented. outstanding executive-level communication skills; able to translate technology strategy into business impact and secure stakeholder buy-in. strong vendor management, contract negotiation, and service performance governance. solid grounding in data architecture, governance, BI, and data-driven KPIs. experience implementing cybersecurity strategies, threat detection, and incident response. financial acumen across budgeting, forecasting, and ROI optimisation. an eye to the future - showing a passion for emerging technologies aligned to a clear view on how to implement them for the benefit of the business and the people within it. McGregor Boyall is an equal opportunity employer and do not discriminate on any grounds.
Head of IT Department: Tech & Product Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: At Vintage Cash Cow and Arcavindi, technology is how we scale our impact. Every customer journey, from sending in pre loved items to getting paid, is powered by reliable infrastructure, seamless systems, and responsive support. Our IT team is the backbone of this operation. They make sure our people have the tools, systems, and support they need to do their best work every day. From managing infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem solving, deep technical expertise, and a people first mindset to deliver an IT experience that feels seamless, reliable, and empowering. About the role: We're looking for a Head of IT to lead and evolve our IT operations across the UK and EU. Reporting into the Director of Technology & Product, you'll take ownership of our IT infrastructure, support services, and the teams that deliver them. This is a senior leadership role focused on operational excellence, team development, and ensuring our IT environment scales smoothly with the business. You'll oversee IT Managers and support teams across multiple locations, driving consistency, efficiency, and a culture of outstanding service. If you're a hands on IT leader who enjoys building high performing teams, simplifying complexity, and delivering reliable, secure infrastructure, you'll feel right at home here. This role will require time at our Leeds office, travel to our European location (and other international sites as we scale), and some out of hours support when needed. Getting Started Get to know our IT landscape, infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish yourself as a trusted partner to stakeholders. Review vendor relationships, contracts, and existing technology investments. Establishing Your Impact Take ownership of IT operations, infrastructure, assets, and support delivery across all locations. Standardise processes and service levels to ensure consistency across UK and EU teams. Embed robust asset management practices with full visibility across hardware and software. Own and manage the IT budget, optimising spend while clearly demonstrating value. Strengthen our security posture and ensure compliance with relevant regulations and frameworks. Build strong, collaborative partnerships with key vendors and service providers. Driving Excellence Lead the IT function with a clear vision for operational excellence and continuous improvement. Champion a culture of service excellence, accountability, and proactive problem solving. Mentor and develop IT Managers and support teams, building a high performing, engaged function. Drive strategic IT initiatives that improve productivity, security, and user experience. Optimise hardware refresh cycles and procurement to maximise value and minimise disruption. Stay ahead of emerging IT trends, assessing tools and technologies that could benefit the business. Key Goals & Objectives Deliver reliable, secure, and scalable IT infrastructure that supports business growth. Provide outstanding IT support with clear SLAs and consistently high user satisfaction. Maintain accurate, up to date asset inventories with full lifecycle management across all locations. Build and lead a cohesive, high performing IT team across the UK and EU. Strengthen our security posture, protecting the business against cyber threats and vulnerabilities. Ensure compliance with data protection regulations, including GDPR. Maintain and advance compliance with frameworks such as ISO 27001, Cyber Essentials, and ITIL. Develop and maintain disaster recovery and business continuity plans to minimise downtime. Continuously improve IT operations through automation, modern tooling, and best practice. Key Responsibilities IT Operations & Infrastructure Oversee the design, delivery, and maintenance of IT infrastructure across all locations. Ensure high availability, performance, and security of networks, systems, and end user devices. Own disaster recovery and business continuity planning for IT systems. Support both office and warehouse IT environments, including connectivity and operational technology. Asset & Hardware Management Own the full lifecycle of IT assets: procurement, deployment, tracking, maintenance, and disposal. Maintain accurate asset registers and inventory systems across all locations. Define and enforce hardware standards for laptops, desktops, mobiles, and peripherals. Ensure DSE compliance and support workstation assessments where required. Lead hardware refresh programmes to minimise downtime and disruption. Oversee secure, compliant disposal and recycling of end of life equipment. Manage supplier relationships, procurement, leasing agreements, and contracts. Ensure all assets are auditable and compliant for financial and regulatory reporting. Own endpoint management and MDM solutions. IT Support & Service Delivery Lead IT support teams to deliver responsive, high quality service to all users. Set and monitor SLAs, OKRs, and user satisfaction metrics. Implement and continually improve IT service management processes and tooling. Embed ITIL best practices across incident, problem, and change management. Oversee onboarding and offboarding processes, ensuring timely provisioning and equipment returns. Team Leadership & Growth Line manage IT Managers across the UK and EU, providing coaching and clear direction. Build a collaborative, service oriented culture across distributed teams. Recruit, develop, and retain top IT talent. Encourage knowledge sharing, continuous learning, and succession planning. Security & Compliance Ensure IT security controls align with recognised frameworks (ISO 27001, Cyber Essentials, NIST). Own or support IT audits and certification processes. Ensure compliance with data protection and licensing requirements. Support health & safety compliance, including DSE standards. Promote security awareness and a strong security first culture. Coordinate security incident response and remediation. Vendor & Budget Management Manage IT vendors, suppliers, and service providers. Negotiate contracts and ensure value for money. Own IT procurement and budget management. Evaluate and recommend new tools, technologies, and equipment. Stakeholder Engagement Partner with leaders across the business to understand needs and priorities. Communicate IT initiatives, changes, and performance clearly. Report regularly to the Director of Technology & Product on risks, performance, and opportunities. Essential Skills & Experience Proven experience leading IT operations and support teams across multiple locations. Strong knowledge of IT infrastructure, networks, cloud services, and end user computing. Hands on experience with IT asset management and lifecycle processes. Experience managing IT budgets, vendors, and contracts. Strong understanding of IT security frameworks (ISO 27001, Cyber Essentials, NIST). Experience supporting audits and certification processes. Familiarity with Google Workspace, Azure, AWS and endpoint management / MDM solutions. Design, implement, and manage network infrastructure including VLAN segmentation to ensure secure, efficient, and scalable connectivity across the organisation. Manage and maintain WiFi and WAN infrastructure, including HP/Aruba networking equipment, to ensure reliable connectivity and optimal performance across all sites. Configure, monitor, and maintain WatchGuard firewalls to ensure network security, threat prevention, and compliance with organisational security policies. Manage and maintain CCTV systems and surveillance infrastructure, ensuring reliable operation, adequate coverage, and secure storage of footage. Familiarity with endpoint management and MDM tools. Confident leader with experience managing and developing managers. Comfortable working in a fast paced, scaling environment. Willingness to travel and provide out of hours support when required.
Mar 03, 2026
Full time
Head of IT Department: Tech & Product Employment Type: Full Time Location: Trimble Offices, Morley Description About the team: At Vintage Cash Cow and Arcavindi, technology is how we scale our impact. Every customer journey, from sending in pre loved items to getting paid, is powered by reliable infrastructure, seamless systems, and responsive support. Our IT team is the backbone of this operation. They make sure our people have the tools, systems, and support they need to do their best work every day. From managing infrastructure and devices to keeping our environment secure and efficient, IT enables every team across the business to thrive. This is a team where service excellence meets operational rigour, blending proactive problem solving, deep technical expertise, and a people first mindset to deliver an IT experience that feels seamless, reliable, and empowering. About the role: We're looking for a Head of IT to lead and evolve our IT operations across the UK and EU. Reporting into the Director of Technology & Product, you'll take ownership of our IT infrastructure, support services, and the teams that deliver them. This is a senior leadership role focused on operational excellence, team development, and ensuring our IT environment scales smoothly with the business. You'll oversee IT Managers and support teams across multiple locations, driving consistency, efficiency, and a culture of outstanding service. If you're a hands on IT leader who enjoys building high performing teams, simplifying complexity, and delivering reliable, secure infrastructure, you'll feel right at home here. This role will require time at our Leeds office, travel to our European location (and other international sites as we scale), and some out of hours support when needed. Getting Started Get to know our IT landscape, infrastructure, assets, and support operations. Build strong relationships with IT teams across locations and support hiring where needed. Review current systems, hardware estate, and service levels to identify quick wins. Carry out a full review of IT asset inventory, lifecycle status, and management processes. Understand business needs and establish yourself as a trusted partner to stakeholders. Review vendor relationships, contracts, and existing technology investments. Establishing Your Impact Take ownership of IT operations, infrastructure, assets, and support delivery across all locations. Standardise processes and service levels to ensure consistency across UK and EU teams. Embed robust asset management practices with full visibility across hardware and software. Own and manage the IT budget, optimising spend while clearly demonstrating value. Strengthen our security posture and ensure compliance with relevant regulations and frameworks. Build strong, collaborative partnerships with key vendors and service providers. Driving Excellence Lead the IT function with a clear vision for operational excellence and continuous improvement. Champion a culture of service excellence, accountability, and proactive problem solving. Mentor and develop IT Managers and support teams, building a high performing, engaged function. Drive strategic IT initiatives that improve productivity, security, and user experience. Optimise hardware refresh cycles and procurement to maximise value and minimise disruption. Stay ahead of emerging IT trends, assessing tools and technologies that could benefit the business. Key Goals & Objectives Deliver reliable, secure, and scalable IT infrastructure that supports business growth. Provide outstanding IT support with clear SLAs and consistently high user satisfaction. Maintain accurate, up to date asset inventories with full lifecycle management across all locations. Build and lead a cohesive, high performing IT team across the UK and EU. Strengthen our security posture, protecting the business against cyber threats and vulnerabilities. Ensure compliance with data protection regulations, including GDPR. Maintain and advance compliance with frameworks such as ISO 27001, Cyber Essentials, and ITIL. Develop and maintain disaster recovery and business continuity plans to minimise downtime. Continuously improve IT operations through automation, modern tooling, and best practice. Key Responsibilities IT Operations & Infrastructure Oversee the design, delivery, and maintenance of IT infrastructure across all locations. Ensure high availability, performance, and security of networks, systems, and end user devices. Own disaster recovery and business continuity planning for IT systems. Support both office and warehouse IT environments, including connectivity and operational technology. Asset & Hardware Management Own the full lifecycle of IT assets: procurement, deployment, tracking, maintenance, and disposal. Maintain accurate asset registers and inventory systems across all locations. Define and enforce hardware standards for laptops, desktops, mobiles, and peripherals. Ensure DSE compliance and support workstation assessments where required. Lead hardware refresh programmes to minimise downtime and disruption. Oversee secure, compliant disposal and recycling of end of life equipment. Manage supplier relationships, procurement, leasing agreements, and contracts. Ensure all assets are auditable and compliant for financial and regulatory reporting. Own endpoint management and MDM solutions. IT Support & Service Delivery Lead IT support teams to deliver responsive, high quality service to all users. Set and monitor SLAs, OKRs, and user satisfaction metrics. Implement and continually improve IT service management processes and tooling. Embed ITIL best practices across incident, problem, and change management. Oversee onboarding and offboarding processes, ensuring timely provisioning and equipment returns. Team Leadership & Growth Line manage IT Managers across the UK and EU, providing coaching and clear direction. Build a collaborative, service oriented culture across distributed teams. Recruit, develop, and retain top IT talent. Encourage knowledge sharing, continuous learning, and succession planning. Security & Compliance Ensure IT security controls align with recognised frameworks (ISO 27001, Cyber Essentials, NIST). Own or support IT audits and certification processes. Ensure compliance with data protection and licensing requirements. Support health & safety compliance, including DSE standards. Promote security awareness and a strong security first culture. Coordinate security incident response and remediation. Vendor & Budget Management Manage IT vendors, suppliers, and service providers. Negotiate contracts and ensure value for money. Own IT procurement and budget management. Evaluate and recommend new tools, technologies, and equipment. Stakeholder Engagement Partner with leaders across the business to understand needs and priorities. Communicate IT initiatives, changes, and performance clearly. Report regularly to the Director of Technology & Product on risks, performance, and opportunities. Essential Skills & Experience Proven experience leading IT operations and support teams across multiple locations. Strong knowledge of IT infrastructure, networks, cloud services, and end user computing. Hands on experience with IT asset management and lifecycle processes. Experience managing IT budgets, vendors, and contracts. Strong understanding of IT security frameworks (ISO 27001, Cyber Essentials, NIST). Experience supporting audits and certification processes. Familiarity with Google Workspace, Azure, AWS and endpoint management / MDM solutions. Design, implement, and manage network infrastructure including VLAN segmentation to ensure secure, efficient, and scalable connectivity across the organisation. Manage and maintain WiFi and WAN infrastructure, including HP/Aruba networking equipment, to ensure reliable connectivity and optimal performance across all sites. Configure, monitor, and maintain WatchGuard firewalls to ensure network security, threat prevention, and compliance with organisational security policies. Manage and maintain CCTV systems and surveillance infrastructure, ensuring reliable operation, adequate coverage, and secure storage of footage. Familiarity with endpoint management and MDM tools. Confident leader with experience managing and developing managers. Comfortable working in a fast paced, scaling environment. Willingness to travel and provide out of hours support when required.
Job Description An exciting opportunity has arisen for an Engineering Delivery Manager. This role will be on at least one of our significant development and production projects within OME. As an Engineering Delivery Manager you will work in collaboration with the Programme Managers, the Engineering Delivery Lead, the Head of Engineering Delivery and the wider engineering team to ensure delivery of the engineering development projects. In this role you will be responsible for: leading high performing, multi-discipline engineering teams to generate engineering solutions that meet the Customer needs the definition of the engineering delivery strategy and resource profile based on the engineering estimates to ensure the delivery of the project managing the interfaces with the overall delivery strategy for the wider programme defining the organisation and work breakdown, with the Programme Manager, required to deliver to the Customer needs defining and being in charge of meeting cost, schedule and quality of the whole engineering delivery for the programme defining the engineering team s work packages in terms of resources required, budgets assigned to each task, risks and assumptions on these and the timescales to deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality day to day management of the engineering team s activities ensuring proactive management of issues, opportunities and risks managing and reporting of the engineering efficiency for the project the identification of re-use opportunities across the project act as the People Manager for the engineering team on the project and provide feedback into the people manager reviews with the functional discipline leads The successful candidate will have a strong background in engineering with knowledge in successfully defining and leading the delivery of multi-disciplinary engineering projects. They will be highly customer focused with excellent communication skills and have the ability to work in a fast moving environment with multiple parallel objectives and have an understanding of systems engineering life cycle, practices and tools. Knowledge of naval, air or land products would be beneficial to this role. The successful candidate will be able to demonstrate the following: acting with agility to ensure that the business objectives remain in focus dealing with multiple strands of complexity to achieve business objectives engaging with stakeholders to achieve a common goal creating a competitive advantage by managing risk, identifying opportunities and fostering continuous improvement supporting the development of others to ensure we continuously improve for our customers This role will work closely with the Programme Manager and the Project Design Authority (PDA) for the specific projects. This role will report to the Head of Engineering Delivery. Due to the nature of the work, many of our roles are subject to security restrictions. This role requires you to be a sole British National from birth and achieve Security Clearance (SC) without any caveats . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance.
Mar 03, 2026
Contractor
Job Description An exciting opportunity has arisen for an Engineering Delivery Manager. This role will be on at least one of our significant development and production projects within OME. As an Engineering Delivery Manager you will work in collaboration with the Programme Managers, the Engineering Delivery Lead, the Head of Engineering Delivery and the wider engineering team to ensure delivery of the engineering development projects. In this role you will be responsible for: leading high performing, multi-discipline engineering teams to generate engineering solutions that meet the Customer needs the definition of the engineering delivery strategy and resource profile based on the engineering estimates to ensure the delivery of the project managing the interfaces with the overall delivery strategy for the wider programme defining the organisation and work breakdown, with the Programme Manager, required to deliver to the Customer needs defining and being in charge of meeting cost, schedule and quality of the whole engineering delivery for the programme defining the engineering team s work packages in terms of resources required, budgets assigned to each task, risks and assumptions on these and the timescales to deliver within the planning and prioritisation of activities required to deliver the solution to the contract schedule, costs and quality day to day management of the engineering team s activities ensuring proactive management of issues, opportunities and risks managing and reporting of the engineering efficiency for the project the identification of re-use opportunities across the project act as the People Manager for the engineering team on the project and provide feedback into the people manager reviews with the functional discipline leads The successful candidate will have a strong background in engineering with knowledge in successfully defining and leading the delivery of multi-disciplinary engineering projects. They will be highly customer focused with excellent communication skills and have the ability to work in a fast moving environment with multiple parallel objectives and have an understanding of systems engineering life cycle, practices and tools. Knowledge of naval, air or land products would be beneficial to this role. The successful candidate will be able to demonstrate the following: acting with agility to ensure that the business objectives remain in focus dealing with multiple strands of complexity to achieve business objectives engaging with stakeholders to achieve a common goal creating a competitive advantage by managing risk, identifying opportunities and fostering continuous improvement supporting the development of others to ensure we continuously improve for our customers This role will work closely with the Programme Manager and the Project Design Authority (PDA) for the specific projects. This role will report to the Head of Engineering Delivery. Due to the nature of the work, many of our roles are subject to security restrictions. This role requires you to be a sole British National from birth and achieve Security Clearance (SC) without any caveats . It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant undergo, achieve, and maintain SC Clearance prior to commencing employment. Please visit the UKSV website for further guidance.
About us Avencia Consulting are partnered with a leading Insurer based in the City who are looking to hire a Space Underwriter to join. The role Reporting to the Head of Space, this role will play a key part in developing a space book of business. We welcome those who are currently working in insurance within a Space team or someone who has an engineering background and keen to enter the sector. Key accountabilities Participate in the underwriting process, evaluation, and presentation of submissions, analysing and interpreting exposures, determining coverage and contract language Assist and work with risk modeling and pricing tools Originate, leverage, build and maintain broker and client relationships Monitor market developments and remain current regarding knowledge of all relevant classes of business, and legislated and regulatory changes / requirements Ensure accuracy and integrity of underwriting data in group underwriting systems Prepare and issue quotes on an accurate and timely basis Supervising and/or mentoring junior members of the team Ensure compliance with internal and external underwriting regulations, liaising as appropriate with external bodies such as brokers, clients, auditors, and regulators as required Assist with strategic initiatives as needed to promote business growth Skills & experience Minimum of 3 years' experience in a broking, underwriting or currently working in the space and defence sector Established networks and strong existing relationships with brokers and clients, and ability to independently manage meetings Excellent analytical skills, with a working knowledge of and ability to interpret the outputs of pricing models, and the statistical skills necessary to perform analyses on first principles Proven negotiator, with demonstrated ability to attract new business and retain clients
Mar 03, 2026
Full time
About us Avencia Consulting are partnered with a leading Insurer based in the City who are looking to hire a Space Underwriter to join. The role Reporting to the Head of Space, this role will play a key part in developing a space book of business. We welcome those who are currently working in insurance within a Space team or someone who has an engineering background and keen to enter the sector. Key accountabilities Participate in the underwriting process, evaluation, and presentation of submissions, analysing and interpreting exposures, determining coverage and contract language Assist and work with risk modeling and pricing tools Originate, leverage, build and maintain broker and client relationships Monitor market developments and remain current regarding knowledge of all relevant classes of business, and legislated and regulatory changes / requirements Ensure accuracy and integrity of underwriting data in group underwriting systems Prepare and issue quotes on an accurate and timely basis Supervising and/or mentoring junior members of the team Ensure compliance with internal and external underwriting regulations, liaising as appropriate with external bodies such as brokers, clients, auditors, and regulators as required Assist with strategic initiatives as needed to promote business growth Skills & experience Minimum of 3 years' experience in a broking, underwriting or currently working in the space and defence sector Established networks and strong existing relationships with brokers and clients, and ability to independently manage meetings Excellent analytical skills, with a working knowledge of and ability to interpret the outputs of pricing models, and the statistical skills necessary to perform analyses on first principles Proven negotiator, with demonstrated ability to attract new business and retain clients
CRM Project Analyst Location: Hybrid - 2-3 days per week in Cheam (Head Office) Salary: c. 45,000 per annum Contract: Fixed Term (3-6 months, potential to extend to 12 months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This is a key role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead workshops and interviews to gather functional and non-functional requirements Translate requirements into user stories, process maps, and acceptance criteria Act as a bridge between business users and technical teams CRM Development & Improvement Support configuration of entities, workflows, forms, dashboards, and reports Ensure alignment with charity processes such as donor journeys, Gift Aid, and case management Contribute to system testing and user acceptance processes Data Quality & Governance Support development of a tailored data model Improve data standards and validation processes Ensure GDPR compliance (lawful basis, consent tracking, retention policies) Produce documentation including data dictionaries and governance guidelines Project Support Contribute to planning, risk management, and documentation Support training and mentoring of internal CRM users Essential Experience Proven experience as a CRM Analyst or Business Analyst Hands-on experience with Microsoft Dynamics 365 Experience within a charity, non-profit, or membership organisation Strong requirements gathering and documentation skills Understanding of GDPR and UK data compliance Excellent stakeholder engagement skills Desirable Experience with the Microsoft Nonprofit Data Model Knowledge of fundraising, Gift Aid, or donor management Experience with Power BI or Power Automate System integration experience (finance systems, marketing platforms, payment providers)
Mar 03, 2026
Seasonal
CRM Project Analyst Location: Hybrid - 2-3 days per week in Cheam (Head Office) Salary: c. 45,000 per annum Contract: Fixed Term (3-6 months, potential to extend to 12 months) Reports to: Technology Manager About the Organisation The Charity for Civil Servants is undertaking a business-critical CRM rebuild project to strengthen supporter engagement, income generation, and service delivery. We are seeking an experienced CRM Project Analyst to support the redevelopment of our CRM platform using Microsoft Dynamics 365. The Role This is a key role working across Fundraising, Communications, Service Delivery, Finance, and Data teams to ensure the CRM system meets operational and strategic needs. You will gather and translate business requirements into technical specifications, improve data quality and governance, and support the delivery of a tailored CRM data model aligned to charity-sector best practice. Key Responsibilities Requirements & Stakeholder Engagement Lead workshops and interviews to gather functional and non-functional requirements Translate requirements into user stories, process maps, and acceptance criteria Act as a bridge between business users and technical teams CRM Development & Improvement Support configuration of entities, workflows, forms, dashboards, and reports Ensure alignment with charity processes such as donor journeys, Gift Aid, and case management Contribute to system testing and user acceptance processes Data Quality & Governance Support development of a tailored data model Improve data standards and validation processes Ensure GDPR compliance (lawful basis, consent tracking, retention policies) Produce documentation including data dictionaries and governance guidelines Project Support Contribute to planning, risk management, and documentation Support training and mentoring of internal CRM users Essential Experience Proven experience as a CRM Analyst or Business Analyst Hands-on experience with Microsoft Dynamics 365 Experience within a charity, non-profit, or membership organisation Strong requirements gathering and documentation skills Understanding of GDPR and UK data compliance Excellent stakeholder engagement skills Desirable Experience with the Microsoft Nonprofit Data Model Knowledge of fundraising, Gift Aid, or donor management Experience with Power BI or Power Automate System integration experience (finance systems, marketing platforms, payment providers)
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Mar 03, 2026
Full time
Location: Hybrid working from the London office (Mondays, Wednesdays and Thursdays), with 2 days working from home (Tuesdays and Fridays) ideally. If not possible, one day per week in the London office (Thursdays) will be considered as the minimum. Reporting to: VP Product & Operations About Paloma Paloma's mission is to make children's autism and ADHD assessments and care available on the NHS within 4 weeks of GP referral. We believe the NHS can offer quick access to these services, and Paloma is achieving this by redesigning care pathways, developing new software & AI tools, and investing in clinicians' learning & development. We are growing our team purposefully to meet the need for NHS autism and ADHD care, and since launching, we have: Grown our fantastic team to over 100 people, and are hiring 100 more over the next 12 months Raised £5m pre-seed funding from leading healthcare investors (Triple Point Ventures and Heal Capital), helping us to invest in our technology and our team Achieved financial sustainability How is Paloma Health different from other Neurodevelopmental providers? We are clinically-led, Care Quality Commission (CQC) registered, and continuously improve our outcomes and family experiences. Our in-house product & engineering team ensures we can: Give families a more consumer-like experience of healthcare Free our clinicians from documentation to focus on supporting families Our strong culture, including transparency, a sense of community, and supporting staff career development The experience of our founders (Dr Mark Jenkins & Darshak Shah), who have previously built tech-enabled NHS obesity and ophthalmology services. Combined, their previous companies have treated over 1 million NHS patients in the last 15 years! Being backed by leading healthcare investors allows us to move fast The Opportunity We are looking for a Head of Operations to lead and scale our operations function. This is a high-impact role where you will be responsible for a rapidly scaling operations function of 80 people, including our Care Delivery team (Team Managers, Autism and ADHD Clinicians, including assessors and prescribers), the Care Coordination administration team, and our Scheduling, Safeguarding, and Governance teams. Your mission is to ensure that as we scale to help thousands of families, our service remains high-quality, safe, and efficient. Your role is orchestrating this complex function, ensuring that every step of our care pathway-from the NHS referral to exit-is working in perfect sync. About you You are a leader of leaders: You have a proven track record of managing large, multi-tiered teams. You know how to motivate and develop managers who, in turn, manage our Delivery Team, Care Coordinators, Scheduling, Safeguarding and Governance Teams You thrive at scale: Managing a rapidly growing team of over 80 people doesn't intimidate you; you have the organisational skills to keep a large workforce aligned and productive, and are excited to grow the team significantly more. You are a systems thinker: You see how a change in scheduling impacts care delivery, and how an update in governance affects the Care Coordination Team. You manage the "ripple effects." You are operationally rigorous: You thrive on metrics and KPIs. You use data to identify capacity bottlenecks or potential safeguarding risks before they become issues. You are empathetic but decisive: You understand the high-stakes nature of healthcare and can make calm, authoritative decisions that balance patient safety with operational speed. You are adaptable: You are comfortable working in a dynamic environment and embrace the fast-paced change of a growing organisation. You are mission-driven: You are genuinely excited about using technology and innovation to solve the NHS waiting list crisis. You are a hands-on leader: You are willing to dive into operational details and drive tasks yourself when necessary to support and unblock your team. Responsibilities: Oversee the integrated Operations function, including: Providing strategic direction to the managers of Delivery, Scheduling & Capacity, Safeguarding, and Governance. Represent the Operations function at a senior level and work cross-functionally with relevant function leads. Maintain accountability for the function's performance and culture. This includes: Building relationships and data dashboards (with our Business Intelligence Team) to help you identify operational red flags and address them before they impact service delivery. Building a culture of continuous learning, mentoring your direct reports to become the next generation of senior leaders at Paloma. Ongoing optimisation and refinement of operational processes together with the relevant teams and stakeholders, for example: Administrative processes, e.g. NHS GP referral processing Defining the strategic "math" of the service, ensuring you always know the demand forecast and manage scheduling/hiring to meet NHS targets while maintaining staff well-being. Ensuring our safeguarding protocols are deeply embedded in every team member's daily workflows. Develop robust structures, documentation, processes and communication loops to: Grow the team without losing quality or culture. Ensure a 'single source of truth' for all operational workstreams documentation Maintain and implement high-quality policies for complaints, contested outcomes, and quality assurance. Qualifications and experience: Required: At least 7 years of operational leadership experience, specifically in environments with high headcount and complex delivery requirements (e.g., health or other large-scale service operations). Proven experience overseeing multi-tiered teams (managing 5+ direct reports who each manage their own large teams). Advanced experience in managing capacity and scheduling for a large, varied workforce. A track record of "productising" operations-taking a growing service and building the robust structures needed to support 100+ staff members. Demonstrable experience of a commercial mindset, meeting financial targets, understanding trade-offs within budgets, and managing team budgets. A proven ability to balance high-level strategy with a "lead from the front" mentality, diving into the details to solve problems on the ground. Proven experience in being data-driven with decisions, prioritisation, and comfortable providing detailed updates to wider stakeholders at all levels of the business. Experience managing a mixed team of clinical and non-clinical staff Experience leading a large team through periods of rapid organisational change, e.g. a fast-paced startup/scaleup environment where roles and processes evolve quickly. Experience in Data Protection and Data Protection Officer responsibilities Studies have shown that women and people from ethnic minority groups are less likely to apply for jobs unless they meet every qualification. Paloma is dedicated to building a diverse and top performing workplace, so if you're excited about this role but your past experience doesn't align with all the qualifications, we strongly encourage you to apply. You may be just the right candidate for this role or others! You will be part of a mission driven organisation that's transforming access to autism and ADHD care in England. For all employees, we offer: A strong and positive culture that prioritises staff well being, transparency, and career development. Protected time and budget for team connection, learning, and community building. Competitive compensation, including: Salary of £80,000-90,000, depending on experience and working location Annual salary reviews, ensuring they are competitive Private medical insurance and Employee Assistance Programme (planned in 2026) A unique annual leave benefits package which includes: 34 days of annual leave. This includes eight bank holidays and your birthday off. Option to buy an additional 5 days per year (giving you 39 days per year) An additional 10 days of paid sabbatical leave every three completed years of service (which means 44 days of leave in year four at Paloma!) 2 days per year of special leave, for those moments that happen in life, whether personal or family related Additional benefits include: A premium performance company laptop Equity compensation through Share Options in Paloma Health for employees working at least 32 hours per week with Paloma. NHS discounts, including the Blue Light Card (as we are an NHS provider). Equality & Diversity Paloma Health is an equal opportunity employer committed to diversity and inclusion in the workplace and throughout the application process. We do not discriminate based on any protected characteristic. Accommodations We're glad to accommodate candidates who need adjustments throughout the hiring process. We encourage you to be open about the adjustments you need, so we can adapt our interview process accordingly. Safer Recruitment & Pre Employment Checks Paloma Health ensures that supporting people to be safe is at the heart of our work and a key priority across all areas of the organisation. As part of our pre employment checks, you will be asked to complete a Disclosure and Barring Service (DBS) check. Depending on your role within the business . click apply for full job details
Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer's Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer's stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across the store estate Delivery of hardware to support new till scanning solutions Role Overview We are seeking an experienced Service Delivery Manager to take day-to-day responsibility for the successful delivery of small to medium-scale Retail Implementation projects. The role requires strong service delivery expertise, excellent stakeholder communication skills, and the ability to build and maintain effective relationships across internal teams and a diverse third-party supplier base. The ideal candidate will have previous service delivery or implementation management experience, with a proven track record of delivering hardware deployments within retail or large corporate environments. Strong Excel, analytical, and problem-solving skills are essential. This role is offered with an initial 12-week probation period, with a view to becoming a long-term position, subject to successful performance. Pay rate will be discussed in line with the successful applicant's engagement method, which may include PAYE or a compliant limited company arrangement. Key Responsibilities Take ownership of implementation-related activities for assigned Retail Implementation projects, ensuring delivery to agreed scope, time, and quality Build and manage effective working relationships with key project stakeholders, ensuring expectations are met or exceeded within budget and schedule constraints Establish and maintain strong partnerships with third-party suppliers to maximise value from their skills and expertise Accurately assess and scope implementation requirements to support overall project objectives Plan, track, and report on implementation activities, managing dependencies and contributing to wider project and programme planning Identify, secure, and manage internal and external resources, ensuring appropriately skilled personnel are deployed to minimise delivery risk Proactively manage risks and issues, ensuring early identification, effective mitigation, and timely escalation where required Ensure all implementation activities comply with Change Management processes and receive appropriate approvals Maintain adherence to quality assurance and quality control standards Collaborate with Project Managers and team colleagues to integrate new solutions into Network & Deployment processes Continuously seek opportunities to improve and streamline implementation delivery methods Thanks very much for taking the time to look at the position. We look forward to hearing from you. This was advertised last year as well on a temp basis - which did not go ahead in the end. Primarily office based but once settled etc there may be the option for some days to be WFH.
Mar 03, 2026
Contractor
Service Delivery Manager Location: Milton Keynes Background The Retail Implementation Team within a major retailer is responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer's Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer's stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across the store estate Delivery of hardware to support new till scanning solutions Role Overview We are seeking an experienced Service Delivery Manager to take day-to-day responsibility for the successful delivery of small to medium-scale Retail Implementation projects. The role requires strong service delivery expertise, excellent stakeholder communication skills, and the ability to build and maintain effective relationships across internal teams and a diverse third-party supplier base. The ideal candidate will have previous service delivery or implementation management experience, with a proven track record of delivering hardware deployments within retail or large corporate environments. Strong Excel, analytical, and problem-solving skills are essential. This role is offered with an initial 12-week probation period, with a view to becoming a long-term position, subject to successful performance. Pay rate will be discussed in line with the successful applicant's engagement method, which may include PAYE or a compliant limited company arrangement. Key Responsibilities Take ownership of implementation-related activities for assigned Retail Implementation projects, ensuring delivery to agreed scope, time, and quality Build and manage effective working relationships with key project stakeholders, ensuring expectations are met or exceeded within budget and schedule constraints Establish and maintain strong partnerships with third-party suppliers to maximise value from their skills and expertise Accurately assess and scope implementation requirements to support overall project objectives Plan, track, and report on implementation activities, managing dependencies and contributing to wider project and programme planning Identify, secure, and manage internal and external resources, ensuring appropriately skilled personnel are deployed to minimise delivery risk Proactively manage risks and issues, ensuring early identification, effective mitigation, and timely escalation where required Ensure all implementation activities comply with Change Management processes and receive appropriate approvals Maintain adherence to quality assurance and quality control standards Collaborate with Project Managers and team colleagues to integrate new solutions into Network & Deployment processes Continuously seek opportunities to improve and streamline implementation delivery methods Thanks very much for taking the time to look at the position. We look forward to hearing from you. This was advertised last year as well on a temp basis - which did not go ahead in the end. Primarily office based but once settled etc there may be the option for some days to be WFH.
£45,000 - £50,000 DOE ,Private Medical Insurance, 40 hours per week, Permant contract, growing business. A leading automotive organisation operating within a specialist niche market, recognised as a top-performing brand in its sector. The business continues to expand across multiple UK locations while investing heavily in capability, systems, and people. This role is based at the UK Head Office near Marlow. This hands-on Manufacturing / Process Engineer position sits directly within production, supporting daily build activity, improving methods, and keeping assembly operations moving. Key Responsibilities of the Manufacturing Engineer position Act as escalation point for build faults, missing data, or unclear information Implement rapid countermeasures to protect output, quality, and delivery Develop and refine assembly methods, sequences, standards, and flow Eliminate constraints using lean techniques including standard work, visual control, and balancing Drive corrective actions through structured problem-solving tools Maintain accuracy across BOMs, SOPs, and build documentation Support defect resolution and prevent repeat occurrences Prepare new variants for smooth transition from first build to repeat manufacture Collaborate with operations, quality, engineering, stores, and supply partners We would be keen to hear from people about the Manufacturing engineer position that have: Background within manufacturing, assembly, engineering Strong production mindset with hands-on credibility Confident interpreting drawings while managing options and variants Practical experience delivering continuous improvement activity Comfortable taking ownership through to resolution What's on offer for the Production Fitter opportunity. Clear accountability across production activity High visibility within operational teams Broad exposure covering support, improvement, and change readiness £45k-£50k package with private medical cover Opportunity to deliver measurable impact on-site If you would this sounds of interest - hit apply or please feel free to contact Rodger Morley at E3 Recruitment JBRP1_UKTJ
Mar 03, 2026
Full time
£45,000 - £50,000 DOE ,Private Medical Insurance, 40 hours per week, Permant contract, growing business. A leading automotive organisation operating within a specialist niche market, recognised as a top-performing brand in its sector. The business continues to expand across multiple UK locations while investing heavily in capability, systems, and people. This role is based at the UK Head Office near Marlow. This hands-on Manufacturing / Process Engineer position sits directly within production, supporting daily build activity, improving methods, and keeping assembly operations moving. Key Responsibilities of the Manufacturing Engineer position Act as escalation point for build faults, missing data, or unclear information Implement rapid countermeasures to protect output, quality, and delivery Develop and refine assembly methods, sequences, standards, and flow Eliminate constraints using lean techniques including standard work, visual control, and balancing Drive corrective actions through structured problem-solving tools Maintain accuracy across BOMs, SOPs, and build documentation Support defect resolution and prevent repeat occurrences Prepare new variants for smooth transition from first build to repeat manufacture Collaborate with operations, quality, engineering, stores, and supply partners We would be keen to hear from people about the Manufacturing engineer position that have: Background within manufacturing, assembly, engineering Strong production mindset with hands-on credibility Confident interpreting drawings while managing options and variants Practical experience delivering continuous improvement activity Comfortable taking ownership through to resolution What's on offer for the Production Fitter opportunity. Clear accountability across production activity High visibility within operational teams Broad exposure covering support, improvement, and change readiness £45k-£50k package with private medical cover Opportunity to deliver measurable impact on-site If you would this sounds of interest - hit apply or please feel free to contact Rodger Morley at E3 Recruitment JBRP1_UKTJ
Job Title: Assistant Buyer Location: Birkenhead Duration: Min 6 months Salary: TBC Hours: 7.30am - 16.00pm, Mon - Thurs, 07.30am - 12.30pm Fri. Our Engineering client based in Birkenhead is recruiting for a temporary Assistant Buyer, for a minimum of 3 months. Key Aim: To assist the Purchasing Department in their aim to ensure best cost, delivery and quality on all products and projects, assist with supplier management and KPIs as directed. Key Duties & Tasks: Set up and update item/supplier relationships in the MRP system Logging quotations under relevant supplier(s) Ensure all supplier quality certification is up to date and valid Upload and maintain supplier information in PRISM/COUPA Daily management of GBNOPL with the assistance of the Buyers Issuing RFQs with the assistance of the Buyers Identifying new and alternative sources of supply for products and making recommendations to the buyer Ensure monthly scorecards are sent to key suppliers Manage the ECO process for Purchasing Expedite deliveries as required Download monthly reports and create KPI's Generate and distribute reports for VMI's on site Support in supplier meetings with the Buyers Liaise with relevant departments as and when required to ensure tasks and objectives are met in a timely manner Skills, Knowledge & Experience Numerate Able to work as part of a team Performance orientated Attention to detail Strong planning and organisational skills IT literate and fully conversant with all Microsoft Office applications Use of ERP/MRP systems Ability to read and understand technical drawings and BOMs( desirable) Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website. JBRP1_UKTJ
Mar 03, 2026
Full time
Job Title: Assistant Buyer Location: Birkenhead Duration: Min 6 months Salary: TBC Hours: 7.30am - 16.00pm, Mon - Thurs, 07.30am - 12.30pm Fri. Our Engineering client based in Birkenhead is recruiting for a temporary Assistant Buyer, for a minimum of 3 months. Key Aim: To assist the Purchasing Department in their aim to ensure best cost, delivery and quality on all products and projects, assist with supplier management and KPIs as directed. Key Duties & Tasks: Set up and update item/supplier relationships in the MRP system Logging quotations under relevant supplier(s) Ensure all supplier quality certification is up to date and valid Upload and maintain supplier information in PRISM/COUPA Daily management of GBNOPL with the assistance of the Buyers Issuing RFQs with the assistance of the Buyers Identifying new and alternative sources of supply for products and making recommendations to the buyer Ensure monthly scorecards are sent to key suppliers Manage the ECO process for Purchasing Expedite deliveries as required Download monthly reports and create KPI's Generate and distribute reports for VMI's on site Support in supplier meetings with the Buyers Liaise with relevant departments as and when required to ensure tasks and objectives are met in a timely manner Skills, Knowledge & Experience Numerate Able to work as part of a team Performance orientated Attention to detail Strong planning and organisational skills IT literate and fully conversant with all Microsoft Office applications Use of ERP/MRP systems Ability to read and understand technical drawings and BOMs( desirable) Fusion People are committed to promoting equal opportunities to people regardless of age, gender, religion, belief, race, sexuality or disability. We operate as an employment agency and employment business. You'll find a wide selection of vacancies on our website. JBRP1_UKTJ
