18 jobs found

APPLICATION DEADLINE: This opportunity will be removed based on applicant volume; we encourage you to apply soon if interested Who we are M-Files is redefining how work gets done. Our AI-native document management system offers purpose-built business use cases - spanning universal and industry-specific workflows - to enable secure collaboration, automate processes, and ensure governance. Unlike traditional systems, M-Files organizes content around the context of your business, connecting documents to related people, projects, and transactions. With our unique metadata-driven architecture, organizations can model content in line with their business processes, unify information across silos, and apply AI at scale. The result is greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. For more information, we encourage you to visit our company page. At M-Files, Customer Success plays a critical role in driving long-term customer value, retention, and growth. As a Principal Customer Success Manager (based in the UK), you will own and lead a strategically important portfolio of customers, acting as a trusted advisor to senior and executive-level stakeholders. This is a senior individual contributor role for an experienced Customer Success professional with a strong SaaS background, excellent commercial acumen, and the ability to influence complex customer environments. You will drive measurable outcomes for customers, maximize adoption of the M-Files platform, and identify opportunities to expand and deepen customer partnerships. In addition to managing your own portfolio, you will contribute to the evolution of Customer Success practices at M-Files by sharing best practices, mentoring peers, and acting as a senior voice of the customer internally. What you'll do Own and grow a portfolio of strategic enterprise and upper mid-market customers, ensuring long-term success, retention, and expansion Build and maintain trusted relationships with executive sponsors and key decision-makers within customer organizations Drive customer value realization by aligning M-Files solutions to customer business objectives and success metrics Lead strategic account planning, including success plans, executive business reviews, and long-term roadmaps Proactively identify risks, manage escalations, and mitigate churn through early intervention and structured engagement Identify and drive upsell and cross-sell opportunities in close collaboration with Sales Partner with Professional Services during onboarding and key milestones to ensure smooth implementation and strong user adoption Act as a senior escalation point and advocate for the customer across Product, Support, Sales, and Services Bring structured customer feedback and insights into the organization to influence product direction and service improvements Support the development of Customer Success best practices and mentor other team members where appropriate Key success metrics Gross retention and churn reduction Net revenue retention through upsell and cross-sell Customer satisfaction, advocacy, and referenceability Platform adoption, usage, and demonstrated business value What We're Looking For Minimum 6-8 years of proven experience in Customer Success Management, or Strategic Account Management Strong, hands on experience working in a SaaS environment Demonstrated success in managing complex, long term customer relationships and driving renewals, upsell, and cross sell Proven ability to operate as a trusted advisor to senior stakeholders and executive sponsors Demonstrated proactive, analytical, and strategic approach to managing and growing a portfolio of customer accounts, with the ability to independently lead Executive Business Reviews, facilitate strategic alignment sessions, and effectively manage escalations to ensure customer satisfaction and long term value realization. Strong commercial mindset with the ability to identify expansion opportunities and manage risk Excellent communication, negotiation, and relationship building skills Experience with IT system implementations and enterprise software solutions is a plus Fluency in English (spoken and written) is required Fluency in French (both written and spoken) will be an advantage Comfortable working independently in a senior, remote role The position is fully remote within the UK, with occasional travel as required. Must be based in the United Kingdom (relocation is not offered) Why M-Files? M-Files is a fast-growing, global SaaS company with Finnish roots and a strong passion for delivering innovative solutions that transform industries. By joining M-Files, you will help shape the future of knowledge work automation while working with advanced, AI driven technology that delivers tangible business value. You'll have real influence over customer outcomes and long term growth, supported by a collaborative, international culture that values learning and development. We offer a flexible, remote first work environment where you can grow your expertise and make a meaningful impact. Our guiding principles of "Make It Happen", "Help Others", and "Love Customers" are highlighted through our daily actions as a team. Transparent communication and outstanding team spirit were listed as our strengths in our M-Filer Experience survey. What We Offer International team of top performers Inclusive and dynamic culture (virtual and in-person) Opportunity to contribute to our success and growth globally Flexible work/life balance Competitive compensation and benefits package Does this sound exciting to you? Applications are considered on a rolling basis and the position will be filled as soon as the right individual comes along. Please send us your application together with your CV and salary request as soon as possible, but no later than March 22nd, 2026. Please note, that the position may close early based on applicant volume. Please note that we do not accept applications sent via email. All applications should be submitted through job boards like LinkedIn or our career portal. Due to the high volume of applications, we will not be able to respond to all LinkedIn InMails. Join M-Files and help industry leaders transform the way they manage information and drive business success!

Who We Are Having surpassed $300M ARR and continuing to grow, AuditBoard is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At AuditBoard, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the sixth year in a row, as ranked by Deloitte! Why This Role is Exciting As a Customer Success Manager at AuditBoard, you will play a pivotal role in ensuring our client's success and satisfaction. You will be the primary point of contact for our customers, working closely with them to understand their needs, maximize the value they receive from our products/services, and drive long term relationships. This is a fantastic opportunity to contribute to the growth of a thriving company and make a real impact in the lives of our clients. This is a remote role that requires presence in the UK (preferably with easy accessibility to London). Key Responsibilities Account Management: Develop and maintain strong relationships with key customer stakeholders, working to develop strategic plans that align with their business objectives, driving mutual success and growth. Product Knowledge: Stay abreast of product updates and features, providing customers with insights on how to leverage our solutions to meet their unique needs. Issue Resolution: Proactively identify and address customer issues, collaborating with internal teams to ensure swift and effective problem resolution. Feedback Collection: Gather customer feedback and insights, advocating for customer needs within the organization to drive product improvements. Training and Education: Conduct 1:many sessions to empower customers to maximize the value of our products/services, offering ongoing education and support (including live webinars, email outreaches, community content, and more ) Retention & Expansion: Collaborate with customers to maximize the value they derive from our products/services, ensuring that our solutions continue to meet and exceed their expectations over time. Devote efforts to ensuring high customer satisfaction and loyalty, developing strategies to minimize churn, and fostering long term relationships with our clients. Identify and execute opportunities for account expansion, whether through upselling or cross selling additional products or services, providing customers with a comprehensive and integrated solution to meet their needs. Attributes for a Successful Candidate 3+ years of experience in Customer Success, Account Management, or a related field, successfully managing complex customer relationships in a B2B SaaS environment. Proven experience in audit (internal or external), risk management, compliance, or management consulting, with an emphasis on solving enterprise level challenges and driving customer outcomes (preferred). 1+ years of hands on experience with AuditBoard modules, data load processes, and advanced configurations (preferred). Exceptional communication, relationship building, and problem solving skills, with an ability to engage and influence stakeholders at all organizational levels. Possess the ability to interface with C level executives to drive program strategy and ROI. Familiarity with customer success tools like Gainsight, Salesforce, or similar platforms (nice to have). Self motivated and proactive, with the ability to work independently and manage ambiguity effectively. Demonstrated fluency in English (both written and verbal). Knowledge of French, German, or Arabic would be an advantageous addition, providing added value to our international team. Our Company Values Customer obsession: Apply relentless focus on listening to and understanding customers as the core of everything we do Win, together: Drive to be the best while supporting each other's success Gritty resilience: Thrive in a fast paced and dynamic environment, balancing immediate priorities with big picture strategic goals Personal improvement: Stay eager to share insights, seek feedback, and continuously learn Constant innovation: Challenge the status quo and drive improvements Perks Launch a career at one of the fastest growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company wide get togethers! perks may vary based on eligibility/location Please note that background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information. We love building strong partnerships, but please note that AuditBoard cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation.

Corporate Services Closing Date - 23:00 on Monday 23rd March 2026 Working Hours Extended Day Officers: £30,101 Monday to Friday, from either 7am to 3pm or 11am to 7pm on a rotating shift pattern. 24-Hour Officers: £35,246 A 12-hour shift pattern of 2 day shifts from 7am to 7pm (including an hour's unpaid meal break) and 2 night shifts from 7pm to 7am (including an hour's unpaid meal break) and 4 days off. These shifts are fixed, so you must be able to commit to one of the above. Flexible working Flexible working: due to the nature of this role, flexible or remote working isn't possible. Rest assured, we'll work with you to maintain a good work-life balance, taking into account any responsibilities outside of work wherever possible. About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber attacks and espionage. At GCHQ you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The role As one of our Security Officers, you'll be the first point of contact for visitors and staff entering our buildings. Working in a close knit, supportive team, you'll anticipate and reduce security risks, making sure our building and everyone in it stays safe. In our Security Control Room, you and your colleagues will oversee access to the building, carry out physical searches, patrol the grounds, and monitor CCTV. Whether you're responding to an alarm, giving first aid, or helping a visitor understand security procedures, you'll always follow our policies carefully and keep clear, accurate incident logs. In this role, your calm, friendly presence will be invaluable. Each day, you'll greet people from all walks of life, including government officials and colleagues from our partner agencies, and guide them through any security processes they need to know. As the first person they meet at GCHQ, you'll make a great first impression while completing the necessary checks and staying alert to anything unusual. You'll be joining a team that's as supportive as it is experienced. As you learn from your colleagues and develop your skills, you'll have plenty of opportunities to grow. With the chance to work with MI5 and MI6, as well as other security teams throughout GCHQ, this could be the beginning of an exciting career within the UK Intelligence Agencies. About you You're motivated, proactive, and quick to spot problems before they emerge. Your strong situational awareness means you're confident in responding to changing situations and making sound decisions under pressure. Along with your friendly manner and people skills, you're also someone who communicates clearly and enjoys working with others. You might be coming from a security or customer-facing role, just starting your career, or simply looking for a fresh challenge. Whatever your background, you'll bring a can do attitude and a desire to contribute to vital work. To apply, you'll need: Security or customer service experience, as you'll interact daily with visitors, colleagues and partner agencies. An English Language GCSE at grade C/4 or above, or equivalent experience, which has developed your written and verbal communication skills. Basic IT and Microsoft Office skills to support your incident logging. The ability to reliably commute for your assigned shift times. You don't need a high level of fitness for this role, but there are some physical aspects to be aware of. You'll need to be comfortable operating heavy doors, using stairs or lifts, and carrying out physical search and screening duties, which may include lifting or moving bags and equipment. Foot patrols will take you indoors and outdoors, sometimes over uneven ground and in all weather conditions. This is a role where you'll grow and develop over time. Ideally you will be someone looking for a career in security. You'll be expected to remain within the security team for 18 months, but during that period, you can apply for a promotion or explore other roles within the team, subject to readiness and your line manager's endorsement. Training and development From the moment you join us, you'll be trained on everything you need to know to be an effective Security Officer at GCHQ. This will include Security Industry Authority (SIA) certifications and emergency first aid, along with a 1-2 week induction with the security team prior to starting your shift pattern. You'll also be assigned a buddy on shift to support you as you get settled in. Rewards and benefits You'll receive a starting salary of either £30,101 or £35,246 (depending on the shift pattern), including shift allowances and other benefits: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays. Opportunities to be recognised through our employee performance scheme. An interest free season ticket loan (travel and parking). An excellent pension scheme. A cycle to work scheme. Facilities such as a gym, restaurant, and on site coffee bars (at some locations). Paid parental and adoption leave. Equal opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neuro divergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. GCHQ is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: Meet the minimum pass mark in the organisational situational judgement test (OSJT) - assessed at the initial application stage. Meet the minimum pass mark for the Role Specific Situational Judgement Test (SJT) - assessed at the initial application stage. In addition, we encourage you to review the Physical Requirements section of the role carefully and consider whether you can meet the expectations outlined. There is a wide range of extra support available throughout the recruitment process to enable you to do your best. Reasonable adjustments we can offer can be discussed throughout. What to expect Our recruitment process is fair, transparent and based on merit. Here's a brief overview of each stage, in order: Eligibility sift - you'll be asked a series of questions so we can determine your eligibility to apply. If you meet the criteria, you'll be directed to the next stage automatically where you will be asked a series of Organisational Situational Judgement Test (OSJT) questions. Application Form and role specific Situational Judgement Test (SJT) - you'll be asked a series of role specific situational judgement test questions, as well as questions relating to this role. We will then sift based on your answers to the application form questions and the results of your SJT. Virtual Interview - if you successfully pass the sift, you'll be offered a virtual interview. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. The role is based in Manchester so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Right to withdraw statement Please be aware that we reserve the right to close applications once a certain number have been received. Please submit your application as soon as possible to avoid missing out . click apply for full job details

Closing Date - 23:00 on Monday 23rd March 2026 Corporate Services 24-Hour Officers: £35,246 A 12-hour shift pattern of 2 day shifts from 7am to 7pm (including an hour's unpaid meal break) and 2 night shifts from 7pm to 7am (including an hour's unpaid meal break) and 4 days off These shifts are fixed, so you must be able to commit to the above. Flexible working: due to the nature of this role, flexible or remote working isn't possible. Rest assured we'll work with you to maintain a good work life balance, taking into account any responsibilities outside of work wherever possible. About us GCHQ is an intelligence, cyber and security agency with a mission to keep the UK safe. We use cutting edge technology, ingenuity and partnerships to identify, analyse and disrupt threats. Working with our intelligence partners MI5 and MI6, we protect the UK from terrorism, cyber attacks and espionage. At GCHQ you'll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The role As one of our Security Officers, you'll be the first point of contact for visitors and staff entering our buildings. Working in a close knit, supportive team, you'll anticipate and reduce security risks, making sure our building and everyone in it stays safe. In our Security Control Room, you and your colleagues will oversee access to the building, carry out physical searches, patrol the grounds (both on foot and in vehicles), and monitor CCTV. Whether you're responding to an alarm, giving first aid, or helping a visitor understand security procedures, you'll always follow our policies carefully and keep clear, accurate incident logs. In this role, your calm, friendly presence will be invaluable. Each day, you'll greet people from all walks of life, including government officials and colleagues from our partner agencies, and guide them through any security processes they need to know. As the first person they meet at GCHQ, you'll make a great first impression while completing the necessary checks and staying alert to anything unusual. You'll be joining a team that's as supportive as it is experienced. As you learn from your colleagues and develop your skills, you'll have plenty of opportunities to grow. With the chance to work with MI5 and MI6, as well as other security teams throughout GCHQ, this could be the beginning of an exciting career within the UK Intelligence Agencies. About you You're motivated, proactive, and quick to spot problems before they emerge. Your strong situational awareness means you're confident in responding to changing situations and making sound decisions under pressure. Along with your friendly manner and people skills, you're also someone who communicates clearly and enjoys working with others. You might be coming from a security or customer facing role, just starting your career, or simply looking for a fresh challenge. Whatever your background, you'll bring a can do attitude and a desire to contribute to vital work. To apply, you'll need: security or customer service experience, as you'll interact daily with visitors, colleagues and partner agencies an English Language GCSE at grade C/4 or above, or equivalent experience, which has developed your written and verbal communication skills a full driving licence, as you'll undertake both foot and vehicle patrols basic IT and Microsoft Office skills to support your incident logging the ability to reliably commute for your assigned shift times You don't need a high level of fitness for this role, but there are some physical aspects to be aware of. You'll need to be comfortable operating heavy doors, using stairs or lifts, and carrying out physical search and screening duties, which may include lifting or moving bags and equipment. Foot patrols will take you indoors and outdoors, sometimes over uneven ground and in all weather conditions. This is a role where you'll grow and develop over time. Ideally you will be someone looking for a career in security. You'll be expected to remain within the security team for 18 months, but during that period, you can apply for a promotion or explore other roles within the team, subject to readiness and your line manager's endorsement. Training and development From the moment you join us, you'll be trained on everything you need to know to be an effective Security Officer at GCHQ. This will include Security Industry Authority (SIA) certifications and emergency first aid, along with a 1-2 week induction with the security team prior to starting your shift pattern. You'll also be assigned a buddy on shift to support you as you get settled in. Rewards and benefits You'll receive a starting salary of £35,246, including shift allowances and other benefits including: 25 days' annual leave automatically rising to 30 days after 5 years' service, and an additional 10.5 days' public and privilege holidays opportunities to be recognised through our employee performance scheme an interest free season ticket loan (travel and parking) an excellent pension scheme a cycle to work scheme facilities such as a gym, restaurant, and on site coffee bars (at some locations) paid parental and adoption leave Equal opportunities At GCHQ diversity and inclusion are critical to our mission. To protect the UK, we need a truly diverse workforce that reflects the society we serve. This includes diversity in every sense of the word: those with different backgrounds, ages, ethnicities, gender identities, sexual orientations, ways of thinking and those with disabilities or neurodivergent conditions. We therefore welcome and encourage applications from everyone, including those from groups that are under represented in our workforce such as women, those from an ethnic minority background, people with disabilities and those from low socio economic backgrounds. GCHQ is proud to have achieved Leader status within the Department for Work and Pensions' Disability Confident scheme. This is aimed at encouraging employers to think differently about disability and take action to improve how they recruit, retain and develop disabled people. As a Disability Confident Leader, we aim to ensure that a fair and proportionate number of disabled applicants who best meet the essential minimum criteria for this position, will be offered an interview, if it is practical for us to do so. (This is known as the Offer of an Interview.) To secure an interview for this role, the minimum criteria (in order of application process) are: Meet the minimum pass mark in the organisational situational judgement test (OSJT) - assessed at the initial application stage Meet the minimum pass mark for the role specific situational judgement test (SJT) - assessed at the initial application stage In addition, we encourage you to review the Physical Requirements section of the role carefully and consider whether you can meet the expectations outlined. There is a wide range of extra support available throughout the recruitment process to enable you to do your best, see our website for information on reasonable adjustments we can offer. What to expect Our recruitment process is fair, transparent and based on merit. Here's a brief overview of each stage, in order: 1. Eligibility sift - you'll be asked a series of questions so we can determine your eligibility to apply. If you meet the criteria, you'll be directed to the next stage automatically where you will be asked a series of Organisational Situational Judgement Test (OSJT) questions. 2. Application Form and role specific Situational Judgement Test (SJT) - you'll be asked a series of role specific situational judgement test questions, as well as questions relating to this role. We will then sift based on your answers to the application form questions and the results of your SJT. 3. Virtual Interview - if you successfully pass the sift, you'll be offered a virtual interview. Please note, you must successfully pass each stage of the process to progress to the next. Your application may take around 6 to 9 months to process including vetting, so we advise you to continue any current employment until you have received your final job offer. This role requires the highest security clearance, known as Developed Vetting (DV). It's something everyone in the UK Intelligence Community undertakes. You can find out more about the vetting process. Please note we have a strict drugs policy, so once you start your application, you can't take any recreational drugs and you'll need to declare your previous drug usage at the relevant stage. Before you apply, we advise you to consider setting up a separate email address for your contact with us, to ensure your personal and application correspondence remain separate. Try to avoid having identifying features in your email address, such as your first and/or surname and date of birth. This is good practice and will help you to manage your application with us more securely. The role is based in Bude or Scarborough so you'll need to live within a commutable distance. Please consider any financial implications and practicalities before submitting an application, as we do not offer relocation costs. Please note, you should only launch your application from within the UK. If you are based overseas, you should wait until you visit the UK to launch an application. Applying from outside the UK will impact on our ability to progress your application. You should not discuss your application, other than with your partner or a close family member. . click apply for full job details

At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. About the role OakNorth Personal Savings is a core funding engine for the bank, managing billions in AUM. OakNorth is one of the neobanks in the UK responsible for 46% of new growth in the Industry. As a Senior Product Manager (IC) in the Personal Savings squad, you'll own major parts of our direct-to-customer retail savings proposition, work with the partnerships team to develop and distribute our products, shaping the product portfolio across acquisition, onboarding, in-life servicing, and reinvestment. This is a highly commercial role: you'll work with some of the strongest commercial minds in the industry and partner closely with Pricing, Finance/Treasury, Engineering, Design, Risk/Compliance, and Operations to build a best-in-class savings experience, balancing customer value, regulatory discipline, operational scalability, and cost-of-funds realities. This role is ideal for a data led PM. You will be expected to define the metrics that matter, form hypotheses, run analyses (often self serve), and use evidence to drive prioritisation and pricing/product trade offs. What you will be accountable for Own and drive the retail savings roadmap Own outcomes, roadmap, and delivery for key areas of the direct retail savings proposition (across web + app). You are accountable for the definition, launch, configuration, lifecycle management and operation of savings products (e.g. term, notice, ISAs, easy access), including product definition, eligibility rules, maturity behaviour, and reinvestment mechanics. Translate strategy into clear problems to solve, measurable OKRs, and a roadmap that delivers impact, not just output. Build a proposition that wins beyond interest rates Understand customer needs and behaviours across the lifecycle (acquisition, funding, in-life, maturity/reinvestment), using research and data to guide prioritisation. Improve conversion, confidence, and retention through clearer journeys, better product packaging, and reduced friction. Be the product partner to Pricing and Finance/Treasury Work directly with the Pricing Lead and Finance/Treasury to support pricing decisions and sign off with clear evidence, trade offs, and customer impact. Be responsible for shaping product and pricing hypotheses, testing them in market, and translating performance data into clear recommendations on rate changes, mix, and lifecycle strategy Help build the operating cadence between Product + Pricing (hypotheses, experiments, measurement, iteration). Ship high quality product with Engineering + Ops Work hands on with engineers and designers to define, deliver, and iterate solutions safely in a regulated environment. Partner with Operations to reduce avoidable contacts and operational drag through self serve improvements and process simplification. Maintain a high bar for resilience, quality, and customer trust. Contribute to partner linked delivery where relevant Support areas where partner journeys intersect the core platform (e.g., shared capabilities, servicing, funding flows), while keeping the primary focus on direct retail. What success looks like Measurable improvements to achieving our volume needs at expected margins. Constant uplift in end to end funnel and customer lifecycle events (conversion, funding, reinvestment, retention). Faster shipping with fewer incidents and less operational overhead. Strong product contribution to pricing decisions: clearer narratives, cleaner trade offs, stronger measurement. About you Must haves Strong product craft: discovery, problem framing, prioritisation and outcome ownership . Strong understanding of the UK retail savings market, including customer rate sensitivity, aggregator dynamics, reinvestment behaviour, and competitive positioning. Strong commercial judgement and comfort operating within constraints (margin/cost of funds awareness, liquidity/mix implications, portfolio trade offs). Demonstrable quantitative skill: you can define the right metrics, analyse performance, design tests, and make decisions based on evidence. Highly credible with cross functional stakeholders: you can influence Pricing/Finance, align Engineering, and navigate Risk/Compliance and Ops. Data driven: fluent in metrics, experimentation, and honest performance assessment. Excellent written and verbal communication: can distil complex analysis into recommendations and clear decisions. Nice to haves Experience improving customer journeys (onboarding/KYC conversion or reinvestment flows) in savings products. Experience with aggregator/affiliate led acquisition. Experience simplifying operational processes or building scalable servicing journeys. Exposure to or interest in US deposit products is a plus, particularly differences in customer behaviour, regulation, and pricing dynamics. What makes working here better This is a truly hybrid role, offering engineers and product the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers & product to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners on OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.

At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating. Cleo is a rare success story: a profitable, fast-growing unicorn with over $300 million in ARR and growing over 2x year-over-year. This isn't just a job; it's a chance to join a team of brilliant, driven individuals who are passionate about making a real difference. We have an exceptionally high bar for talent, seeking individuals who are not only at the top of their field but also embody our culture of collaboration and positive impact. If you're driven by complex challenges that push your expertise, the chance to shape something truly transformative, and the potential to share in Cleo's success as we scale, while growing alongside a company that's scaling fast, this might be your perfect fit. We're looking for a People Partner to join our Partnerships team. You'll collaborate closely with the wider team and the Head of People Partnerships, supporting all aspects of the People Agenda. You'll provide consultative advice to leadership, tailored coaching, drive positive change, and lead on complex Employee Relations matters in the departments you support. You will also play a role in company-wide people initiatives, including learning and development, employee engagement, and performance management. Key Responsibilities You'll partner with business areas to align their people strategies with the goals of those departments, becoming a trusted, expert advisor. You'll support key company wide programs like the Talent Review Cycle and Talent Check Ins, supporting data collation and integrity, fostering a culture of high performance and growth. You'll manage employee relations, providing expert support and recommending appropriate actions to address queries or problems. Proactively reviewing data to spot employee relations trends and suggest solutions, coaching Managers to tackle issues early on. You'll work closely with client groups on engagement data, supporting positive advancement and wider company initiatives. Reviewing engagement over time and conducting 121s and group forums during onboarding and exit points. You are able to provide tailored coaching to help up skill our leaders in a meaningful way. You will be accountable to deliver tangible impact to your business areas: regretted attrition, engagement scores, organisational health and performance are all metrics you will be measured on, and that you should always have front of mind. You'll create and deliver Learning and Development initiatives to enhance skills across the organisation. You'll ideate and execute key work streams and projects within the People Roadmap, autonomously and collaboratively. You'll be a valuable support and subject matter expert to various teams within the People department, addressing queries and challenges What we're looking for You have 2+ years of experience working in a People Partner role within a fast growth, technology-led organisation, ideally supporting multiple geographies. Experience with Executive Coaching would be a great advantage but not essential. You have hands-on experience managing complex employee relations and case management, including knowledge of UK and US employment laws and regulations. You have great attention to detail, a passion for delivering great customer experience and you can spot an opportunity to improve a process at a mile off. You will be experienced in handling sensitive matters with tact and diplomacy, you are comfortable having difficult conversations, working professionally and discreetly with sensitive information. Both the what and the how are important to us - explaining requirements/processes is key, but first comes the critical step of gaining buy-in from your stakeholders. Therefore, you'll have strong interpersonal and stakeholder management skills, building strong relationships with trust & confidence, as well as having the ability to influence. What do you get for all your hard work A competitive compensation package (base + equity) with bi-annual reviews, aligned to our quarterly OKR planning cycles. This position is a BP2level, we are also open to hiring at BP3 level. You can view our public progression framework and salary bandings here: Work at one of the fastest-growing tech startups, backed by top VC firms, Balderton & EQT Ventures A clear progression plan. We want you to keep growing. That means trying new things, leading others, challenging the status quo and owning your impact. Always with our complete support. Flexibility. We can't fight for the world's financial health if we're not healthy ourselves. We work with everyone to make sure they have the balance they need to do their best work Work where you work best. We're a globally distributed team. If you live in London we have a hybrid approach, we'd love you to spend one day a week or more in our beautiful office. If you're outside of London, we'll encourage you to spend a couple of days with us a few times per year. And we'll cover your travel costs, naturally. Other Benefits Company-wide performance reviews every 6 months Generous pay increases for high-performing team members Equity top-ups for team members getting promoted 25 days annual leave a year + public holidays (+ an additional day for every year you spend at Cleo, up to 30 days) 6% employer-matched pension in the UK Private Medical Insurance via Vitality, dental cover, and life assurance Enhanced parental leave 1 month paid sabbatical after 4 years at Cleo Regular socials and activities, online and in-person We'll pay for your OpenAI subscription Online mental health support via Spill Workplace Nursery Scheme And many more! Welcoming Everyone We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there's anything we can do to accommodate your specific situation, please let us know. Download the Test Flight App access for people in the UK & Europe: If you are an iOS user, please use this link to sign up to our TestFlight version of the app, so you can have a play around with the functionality and features: By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Cleo AI. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Cleo AI may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Cleo AI's Candidate Privacy Notice By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.

THE COMPANY CraftGinClub is one of the UK's leading premium alcohol retailers. Our mission is to get amazing impossible-to-find drinks into the glasses of discerning drinkers, whilst supporting the growth of artisan producers across the world. Our award winning in house team of experts curates and manages the whole process - and whilst we are principally known for our subscription service delivering incredible experiences to our customers every month, we also have a growing ecommerce store, which offers not only the products we source, but exclusive lines made by our own distillers and manufacturers. With tens of thousands of customers, we have featured on the BBC, GQ and The Telegraph, and have been heralded as one of the most successful ever investments on Dragon's Den! The Head Of Growth Marketing is a key role to help achieve this, and we are looking to bring on board someone for a year's maternity cover from May26. THE TEAM This role sits within the Sales & Marketing department, and will work closely with Brand, CRM, Website, Commerce, Tech, Customer Service, and of course our Product team. Sales & Marketing is a core driver for moving our business forwards, and is responsible for a range of requirements across the business - improving our brand, forming new incentives, expanding and refining our offering, designing content, producing magazines, running adverts, acquiring new customers and nurturing our database of customers. We already have teams in place looking after Brand, CRM, Website and Commerce, but are now in the process of expanding our Growth / Acquisition team, both by bringing in a new Growth Marketing Manager to support across all key initiatives as well as this maternity cover. This Growth / Acquisition team is responsible for our ATL marketing channels, acquiring new customers into our funnel, with one key goal: to generate revenue growth within a profitable ROAS. THE PERSON In a nutshell, the Head Of Growth Marketing will be our consumer acquisition champion, responsible for finding and acquiring new customers across a range of channels, promoting the right products to the right people at the right time. Reporting into the Chief Sales & Marketing Officer, this role will be a key leader within the Sales & Marketing team, helping guide the overall department with specific authority and accountability for the Growth / Acquisition Marketing function within it. This is an ideal role for someone who: Is a real player-manager - willing to get involved from an implementational perspective, bringing an energy to what they do Enjoys analysis, digging into data, problem solving and finding opportunities Loves developing a small team and leading them to deliver great work Gets excited about shaping things from scratch, particularly as we go through a major rebrand and start new acquisition activities for the first time Can manage uncertainty and complexity, and form and deliver solutions Wants to progress their career within a close knit team and growing business environment Likes a fun, open working environment where they can be themselves and loves a diverse caring community Wants to dedicate themselves to delivering excellent work and seeing the results of their endeavours THE REMIT Whilst the wider Marketing team is pretty well established, the Acquisition Marketing team is going through a period of change. An over reliance on a narrow range of channels (predominantly affiliates / partnerships) is being addressed, with new agencies being brought on board to better support SEO, Paid Search and Paid Social. Likewise, the team is expanding with a Growth Marketing Manager being hired to support the broadening range of activities. With the current Head Of Growth Marketing going on maternity leave soon, we are looking for a talented marketing professional to take the current foundations of what we do, and expand on them - both in developing a test & learn programme, new channel deployment, and current channel optimisation. This role will best suit someone with a more technical and analytical approach to growth / performance marketing. We need someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have someone who can analyse granular performance, and actively optimise activity on an iterative basis. They should have a strong grasp of managing spends, ensuring optimal blend of marketing channels, and forecasting performance of our shop and subscription sales routes. A strong understanding of ROI versus LTV and AOV is key. They should also be adept at managing agencies across a range of activity types, having a specialism in digital marketing themselves, as well as being able to self serve on things such as analytics. Much of the creative lifting can be managed by our Brand team, but a good grasp of working with creative teams would be an advantage. There are a few projects in place, and new ones coming up, but we envisage some key projects to be: Planning / optimisation - reviewing all current activity alongside the team and agencies, benchmarking current performance, and forming plans to accelerate and optimise Strategy / test & learn - building on our current foundations of activity and delivering roadmap of new activities Campaign management - owning (both internally and via 3rd party agencies) the ongoing and campaign activity across all channels of activity - principally Paid Search, Paid Social, SEO and Affiliates Project management - coordinating sister teams to deliver core activities across a range of projects, including a major rebrand Analysis / forecasting - monitoring performance and tracking KPIs across all channels allowing for responsive and pragmatic control - expertise in GA, GSC, AdWords and Meta is a must Team leadership - leading, directing, coaching and mentoring a Growth Marketing team Stakeholder management - working closely with teams around the business, ensuring a collaborative approach to driving results Hybrid working - Wed/Thu in our Farringdon offices, remote on Mon/Tue/Fri Flexible working hours 25 days holiday rising with length of service Weekly gin and rum tasting, and regular product tastings and attend industry events Generous staff discount on our online store Real career progression opportunities, with the chance to grow as we do Dynamic working environment and regular social events

.Sales Manager page is loaded Sales Managerlocations: Stone, Staffordshire, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: January 28, 2026 (30+ days left to apply)job requisition id: R Location: Stone, Staffordshire, United Kingdom Job ID: R Date Posted: 2025-12-10 Company Name: HITACHI ENERGY UK LIMITED Profession (Job Category): Sales, Marketing & Product Management Job Schedule: Full time Remote: No Job Description: At Hitachi Energy, our purpose is to advance a sustainable energy future for all. We bring power to our homes, schools, hospitals, and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact on our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great InnovationAs a Sales and Marketing Specialist, you will be part of Hitachi Energy's business. General Sales & Marketing work focuses on a combination of general sales and marketing work, including face-to-face or remote sales to new or existing customers. Assessing customer needs and recommending suitable products, services, and/or solutions.Planning, developing, and delivering the marketing strategy for products/services and associated brands. Evaluating, measuring, and managing the product or brand P&L How you'll make an impact: Achieve sales and growth targets within the assigned markets and accounts, including pipeline development, management, and sales forecasting. Lead and orchestrate cross-functional teams/capture teams to generate & present a competitive, differentiated solution and bids to customers. Define bid pricing, positioning, and channel strategies. Lead technical and commercial discussions, negotiations, and deal closing. Proactively position products, solutions, services, and new technology through customer seminars, workshops, trials/proof of concept, using the Presales Technical Support resources. Establish, develop, and maintain partnerships with Channel Partners (Telecom System Integrators, EPCs, ) Maintain excellent relationships with key players in the allocated market - End Customers, Telecom System Integrators, as well as EPC Contractors, Hitachi Energy Front End, and Geographic Sales, etc. Gather market information and trends to ensure updated market knowledge for planning and implementing appropriate market strategies. Your background: Marketing and sales-oriented personality. Electrical / Electronic Engineering or Telecommunications Engineering background with at least 5 years of sales experience, preferably in the vital infrastructure sector. A proven sales record will be an added advantage. Knowledge and experience in the field of Data Transmission Systems (fiber optical communication systems, packet-based, IP, MPLS, TDM), preferably in connection with Mission Critical Communication applications in vital infrastructure domains like Electric Utilities, Rail/Metro Transportation, Oil & Gas, and Air Traffic Management. Result-oriented, customer-focused personality with strong interpersonal skills. Conversant with commercial aspects of contracts in international business. Self-driven with strong initiative, highly committed team player with the ability to manage/orchestrate external and internal stakeholders towards Hitachi Energy's goals. Fluent communication skills both written and spoken English. Knowledge of additional widely spoken European language(s) would be a plus. Qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access the Hitachi Energy career site as a result of your disability. You may request reasonable accommodations by completing a on our website. Please include your contact information and specific details about your required accommodation to support you during the job application process. This is solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes will not receive a response.Our people love technology - and they love making a difference. They have a passion for finding new solutions and working with brilliant colleagues. Every day they dedicate themselves to a huge range of exciting projects, contributing to the Hitachi vision around the globe.From engineering new sustainability solutions that conserve water and energy to creating the infrastructure for the smart cities of tomorrow, there's no challenge too great for our pioneers. And there's no shortage of opportunities for you to make a difference.Come and experience the dynamic, collaborative and creative environments where your ideas are welcome and new discoveries are waiting. To help you grow to your full potential, we strive to support our employees in their career aspirations and promote the freedom to explore new horizons.

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next-gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships. In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience's values and ethos are the right fit for you. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents daily. Who You Are TetraScience is hiring an elite engagement leader for key accounts in EMEA. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. You are a customer centric and see around the corner individual with a passion for delivering value while navigating customer hierarchy within the high inertia Life Sciences industry. You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high performing delivery or engagement teams. You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. You are a top tier communicator and able to tell compelling stories in difficult situations. You will be a forward deployed captain to ensure customer success no matter the obstacles or friction the team encounters. For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. It will require extreme self discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. What You Have Done 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early Stage Development, Late Stage Development/CMC, Manufacturing/QC 3+ years in management consulting Worked in startup environments Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone) Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal Expanded customer land deals - $ hundreds of thousands to millions in ACV Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s) Delivered solutions within GxP compliant areas Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance Operated effectively in a fast paced, team environment What You Will Do Execute a comprehensive delivery motion to drive faster time to value with high customer satisfaction and meet annual renewal targets. Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. Leverage and coordinate cross functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. Gain a deep and broad understanding of TetraScience's Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. Stay up to date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. Collaborate with Account Executives to create and execute account specific plans in order to meet expansion goals and support the renewal strategy. Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. Lead by example and inspire your delivery teams to do the best work of their life. Employ analytical and EQ skills to generate insights from customers' data strategies and actions, respectively. Benefits Competitive Salary and equity in a fast growing company. Supportive, team oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position.

Who We Are TetraScience is the Scientific Data and AI company. We are catalyzing the Scientific AI revolution by designing and industrializing AI-native scientific data sets, which we bring to life in a growing suite of next-gen lab data management solutions, scientific use cases, and AI-enabled outcomes. TetraScience is the category leader in this vital new market, generating more revenue than all other companies in the aggregate. In the last year alone, the world's dominant players in compute, cloud, data, and AI infrastructure have converged on TetraScience as the de facto standard, entering into co-innovation and go-to-market partnerships. In connection with your candidacy, you will be asked to carefully review the Tetra Way letter, authored directly by Patrick Grady, our co-founder and CEO. This letter is designed to assist you in better understanding whether TetraScience's values and ethos are the right fit for you. It is impossible to overstate the importance of this document and you are encouraged to take it literally and reflect on whether you are aligned with our unique approach to company and team building. If you join us, you will be expected to embody its contents daily. Who You Are TetraScience is hiring an elite engagement leader for key accounts in EMEA. The Engagement Director role concurrently drives activities for renewal numbers and drives overall success of implementation delivery and value realization. There is also a parallel effort to closely collaborate with Account Executives and Pre sales TAMs to identify and land expansion opportunities. As we rapidly evolve our platform and open up new value creation paths with new SKUs and new personas, we require an uncompromising and results driven engagement leader to help us deliver scientific and operational value as well as expand within our customer base. You are a customer centric and see around the corner individual with a passion for delivering value while navigating customer hierarchy within the high inertia Life Sciences industry. You will need to fundamentally embody the principles of extreme ownership and have a demonstrated history of building and leading high performing delivery or engagement teams. You will have demonstrable experience in managing critical activities of your delivery teams and proof of consistently delivering complex data solutions in challenging scenarios. You are a top tier communicator and able to tell compelling stories in difficult situations. You will be a forward deployed captain to ensure customer success no matter the obstacles or friction the team encounters. For the avoidance of doubt, we remain in the category creation and evangelism phase and thus you are not coming in to follow a strict playbook or be a siloed people manager. It will require extreme self discipline and determination as we forge a category that will fundamentally and forever change the life sciences industry. What You Have Done 7+ years in delivery leadership roles within the Life Sciences software and data market with expertise in at least two of the following three areas: Discovery/Early Stage Development, Late Stage Development/CMC, Manufacturing/QC 3+ years in management consulting Worked in startup environments Led teams to successfully deploy solutions in the top 250 bio/pharma cohort (not biotech alone) Delivered complex enterprise deals - $ hundreds of thousands to millions in ARR per deal Expanded customer land deals - $ hundreds of thousands to millions in ACV Evidenced strong program leadership skills while navigating difficult periods with your delivery team(s) Delivered solutions within GxP compliant areas Coached and mentored Engagement, Project, Program and/or Customer Success Managers who went on to do their best work due to your assistance Operated effectively in a fast paced, team environment What You Will Do Execute a comprehensive delivery motion to drive faster time to value with high customer satisfaction and meet annual renewal targets. Lead key account delivery teams consisting of project managers, scientific data architects, scientific business analysts and data engineers, aligning on clear targets and objectives to ensure team success. Leverage and coordinate cross functional teams, when necessary (Legal, Engineering, Marketing, Product), to efficiently coordinate complex implementations and product deployments. Collaborate with Sales leadership and Account Executives to pursue new business opportunities within existing accounts during implementation and in the absence of an active delivery motion. Gain a deep and broad understanding of TetraScience's Product, enabling you to evangelize and explain it to customer teams in a way each persona will comprehend. Work closely with product teams to bring customer enhancement requests to fruition and deliver more value and maintain customer awareness of relevant Product roadmap details. Stay up to date on industry trends and emerging technologies, positioning TetraScience as a thought leader in the market. Collaborate with Account Executives to create and execute account specific plans in order to meet expansion goals and support the renewal strategy. Maintain ongoing relationships with existing customers, ensuring high levels of customer satisfaction and retention while expanding your network within the accounts. Manage renewal forecasts and account health providing regular updates to leadership on progress toward targets of your accounts. Lead by example and inspire your delivery teams to do the best work of their life. Employ analytical and EQ skills to generate insights from customers' data strategies and actions, respectively. Benefits Competitive Salary and equity in a fast growing company. Supportive, team oriented culture of continuous improvement. Generous paid time off (PTO). Flexible working arrangements - Remote work. We are not currently providing visa sponsorship for this position.