16 jobs found

Who We Are At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more. About the Opportunity We are seeking a strategic and highly organized Head of Internal Audit Operations & QA/IP to join our Global Internal Audit (IA) team. This is a critical role responsible for supporting the efficient and effective functioning of the IA department by managing its reporting, resource planning, budget, technology, initiation of the QA/IP programme and operational logistics. This role is essential for enabling the IA function to operate smoothly, communicate its insights effectively to senior management and the Audit Committee, drive continuous improvement in compliance/execution and demonstrate its value to the organization. Reporting to the Head of Audit - Professional Practice Group (HoA-PPG), you will be the central pillar supporting the IA leadership team. You will drive operational excellence, manage key performance indicators (KPIs), develop frameworks for driving quality/iterative improvements and ensure our team has the tools, data, and support needed to deliver high-impact work. What You'll Be Doing Planning, Reporting & Stakeholder Communications Lead the process for developing the risk-based Annual Audit Plan, ensuring alignment and evolution with organizational strategy, IA policy and internal audit standards. Lead the preparation and consolidation of all reporting for the Audit Committee and senior executive management, including drafting presentation decks, dashboards, and narratives. Manage the function's system for tracking audit findings and recommendations. Prepare regular reports for management on the status of remediation efforts. Develop and maintain a dashboard of the IA function's KPIs (e.g., plan completion, budget vs. actual, team utilization, audit finding themes). Operations & Resource Management Own and maintain the master internal audit plan, tracking the status, timelines, and resource allocation for all active and planned projects. Lead the function's resource management and scheduling process, forecasting team capacity, identifying potential bottlenecks, and working with IA leadership to optimise resource deployment. Manage the complete lifecycle of the IA function's budget, including annual planning, monthly forecasting, tracking actual expenditures, processing invoices, and managing vendor relationships. Quality Assurance & Improvement Programme Establish the foundations for ensuring our IA activity conforms with the Institute of Internal Auditors (IIA) International Standards for the Professional Practice of Internal Auditing (the Standards) and our own internal methodology: Iteratively develop, document, and roll out the foundational components of a QAIP framework, policies, and procedures in line with Global Internal Audit Standards. Design and implement "ongoing monitoring" processes, including checklists and scoring rubrics for in-flight and end-of-engagement file reviews. Establish and track key quality metrics (KPIs) to monitor the health and performance of the IA function. Conduct the function's initial "periodic self-assessment" to create a baseline of conformance with the Standards. Socialise the QAIP with the IA team, focusing on its role as a collaborative tool for improvement. Technology & Data Enablement Act as the primary system administrator and "super user" for the Internal Audit management software (e.g., AuditBoard, TeamMate, Workiva). Provide training and support to the IA team on audit methodology, tools and software. Partner with the IA team to identify and leverage data analytics opportunities to enhance audit efficiency and insight. Manage the IA team's internal knowledge-sharing platform (e.g., SharePoint, Confluence), ensuring methodology documents, templates and training materials are organised and up-to-date. People & Culture Coordinate the end-to-end onboarding process for new hires within the IA team. Manage talent strategy by overseeing the department's training curriculum development, learning development/sourcing and delivery, professional certification tracking (CIA, CISA, etc.) and competency mapping. Drive initiatives related to team engagement, inclusion and positive culture. Project manage key departmental initiatives, strategic projects and team-wide meetings or events. Cross-functional Coordination & Projects Coordinate the IA function's contribution to other corporate reports (e.g., annual reports, risk management updates). Represent IA's contribution to combined assurance, coordinating with Risk, Compliance and Legal to ensure a unified approach to risk coverage and minimise "audit fatigue" for business owners. Special Projects: Lead ad-hoc high-priority projects or investigations as directed by the HoA-PPG and CAE. What We Look For In You Bachelor's degree in Business, Finance, Project Management, Law or a related field. Minimum of 8 years of experience in a programme management, operations, business management, change management, implementation or "chief of staff" role. Experience within an internal audit, risk management, compliance or professional services (e.g., Big 4) function is strongly preferred. Advanced proficiency in creating executive-level reports and presentations, with expert-level skills in Microsoft PowerPoint and Excel. Experience with data visualisation tools (e.g., Power BI, Tableau) is highly desirable. Proven experience managing departmental budgets, resource planning and project coordination. Experience as a system administrator for GRC or audit management software is a significant plus. Experience in having successfully undergone or managed an External Quality Assessment (EQA) is highly desirable. Professional certification (e.g., PMP, CIA, CISA) is highly preferred. Nice to Haves Project Management & Organization: Exceptional organisational skills. Meticulous attention to detail with the ability to manage multiple competing priorities and deadlines in a fast paced agile environment spanning multiple timezones. Analytical Skills and Critical Thinking: Excellent analytical skills with the ability to synthesize data from multiple sources (e.g., plan status, findings and budget) into clear, insightful, actionable reports. Communication and Interpersonal Skills: Exceptional written and verbal communication. Must be able to distill complex information into clear and concise messages for executive audiences. Stakeholder Management & Service Orientation: A proactive, service-oriented mindset focused on enabling the team's success. Ability to build strong, collaborative relationships with IA team members and key stakeholders across the business. Technical Acumen: Strong understanding of project management principles, financial management and resource planning. Ability to quickly learn and manage new technologies. Strategic Thinking: Ability to translate high-level strategy into actionable departmental workflows. Professionalism and Ethics: Unquestionable integrity, objectivity and commitment to the IIA's Code of Ethics. Ability to handle sensitive information with complete confidentiality. Perks & Benefits Competitive total compensation package. L&D programmes and education subsidy for employees' growth and development. Various team building programmes and company events. Wellness and meal allowances. Comprehensive healthcare schemes for employees and dependants. More that we love to tell you along the process! OKX Statement OKX is committed to equal employment opportunities regardless of race, colour, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The salary offered depends on a variety of factors, including job-related knowledge, skills, experience and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site. All official OKX vacancies are published on this website. While roles may appear on selected third party platforms from time to time . click apply for full job details

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. - we invite you to be part of the solution! Role Overview We are looking for a Head of Total Rewards to own and evolve our global compensation, benefits, and recognition practices across a fast-growing SaaS environment. This is a hands-on, high impact role for someone who moves fluidly between analytics and executive conversations, someone who is genuinely excited to use AI and modern tooling to bring clarity, speed, and precision to compensation decisions, not just to report on them. You will align our reward strategy with business objectives, ensure competitiveness and fairness across markets, and own the AI and data infrastructure that underpins how we make pay decisions. You will partner closely with Finance, HRBPs, Talent Acquisition, and senior leadership, playing a key role in building employee trust through transparency, equity, and intelligent use of data. What Will Make You Successful Here You think like a systems designer. You build scalable, tech enabled processes that outlast any single decision or cycle, and you're always asking how the infrastructure can do more of the heavy lifting. You are AI-first by default. You reach for intelligent tooling to take the repetition off your plate, so your energy stays where it matters most: strategy, judgment, and influence. You're energised by ambiguity. You don't need a perfect brief to get started, and you find the process of building from scratch more motivating than inheriting something finished. You are compliance aware without being compliance led. You understand the regulatory landscape across our markets, anticipate what's coming, and build it into your thinking early rather than retrofitting it later. You challenge with data. When something doesn't add up, you say so constructively, with evidence, and with a point of view on what to do instead. You see compensation as both a fairness mechanism and a performance lever, and you can make that case to a CFO and an IC in the same week. You communicate with precision and range as comfortable walking an employee through a pay decision as you are presenting a business case to the executive team. What You Will Own 1. Total Rewards Philosophy & Governance Define and maintain SoSafe's total rewards philosophy - where we lead, match, or lag the market by role and geography. Establish clear governance around pay decisions and exceptions, ensuring consistency and accountability. Partner with Finance to keep reward programs financially sustainable and tied to business planning cycles. Own the AI tooling roadmap for the Total Rewards function identifying, implementing, and iterating on tools that automate benchmarking, flag equity risks, and surface compensation insights in real time. You bring discipline, visibility, and intelligent automation to one of the company's largest cost bases: payroll. 2. Compensation Architecture Own global job architecture and levelling frameworks. Design and maintain salary ranges across markets using intelligence platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio) enhanced by AI driven analysis. Lead annual and mid-year compensation cycles with structured, tech-enabled workflows. Partner with Talent Acquisition to provide dynamic offer guidance and proactively prevent pay compression. Use predictive analytics to identify internal equity risks and retention hotspots before they become problems. Support the design and governance of bonus and incentive programs aligned to performance and business priorities. You ensure pay decisions are consistent, competitive, and informed by both human judgement and intelligent data systems. 3. Pay Transparency & Equity Lead SoSafe's readiness for the EU Pay Transparency Directive, owning the roadmap, the analysis, and the reporting. Conduct regular pay equity analyses; identify risks proactively and drive remediation. Equip managers with clear, practical guidance on how pay is determined and how employees progress. Build the internal narrative around pay that employees and leaders can trust. Transparency is a core outcome of this role - not a compliance task. 4. Benefits & Recognition Own and continuously optimise benefits programs across our key markets (Germany, UK, Ireland, Portugal, France, Spain). Use data and AI driven insights to assess utilisation and reallocate spend toward high impact offerings. Partner with the wider People team to build recognition programs that reinforce performance, values, and intrinsic motivation - not just cash. Benefits and recognition should be both human centred and economically rational. 5. Decision Support & Communication Provide structured, confident guidance to HRBPs and business leaders on complex compensation cases. Translate market data and internal analytics into clear, actionable recommendations. Present compensation strategy and insights in business language to the leadership team and CEO. In partnership with our L&D team, you will design and deliver training for managers on reward philosophy and practice. You simplify complexity and build trust. What We're Looking For 5-8 years of experience in Compensation / Total Rewards within a high-growth tech or SaaS environment, ideally multi-country and European in scope. Strong experience with job architecture and salary band design across multiple countries. Hands on familiarity with compensation platforms (e.g. Mercer Comptryx, Radford, Pave, Ravio, or equivalent) Demonstrated ability to leverage AI and analytics tools to improve efficiency, insight quality, and governance, not just for reporting, but for forward-looking decisions. Experience leading annual compensation cycles end-to-end. Solid working knowledge of the EU Pay Transparency Directive and European pay equity practices. Strong analytical skills paired with executive-level communication ability. Comfortable building structure and process in an environment where it doesn't yet fully exist. Experience working with HiBob would be beneficial but is not essential. What we offer Work/Life balance: Flexible hours, 33 vacation days Wellbeing and financial support: Access to Open Up, corporate discounts Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample - you'll learn more during the interview process. About Us At SoSafe, we're on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence. Backed by leading VCs like Highland Europe and Global Founders Capital, we're rapidly expanding across the globe. We're looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us. If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!

Talan Data x AI is a leading Data Management and Analytics consultancy, working closely with leading software vendors and top industry experts across a range of sectors, unlocking value and insight from their data. At Talan Data x AI, innovation is at the heart of our client offerings, and we help companies to further improve their efficiency with modern processes and technologies, such as Machine Learning (ML) and Artificial Intelligence (AI). We have recently been recertified as a 2026 Great Place to Work . This achievement not only highlights Talan Data x AI's positive organisational culture but also strengthens its reputation as an employer of choice within the industry. We invest heavily in the training and development of our teams and hold regular socials in each region to encourage engagement and network building. The HR Team As a small, people-focused team, we are all motivated and energised by creating the best working environment for everyone in our company every day. We work closely with our management team and consultants to ensure that our people policies and processes reflect our values and facilitate everyone to be their best. We want everyone to reach their potential! We are committed to creating an inclusive, innovative, and high-performing workplace where every employee can thrive. We believe in investing in our people through continuous learning and development, fostering a culture of growth and engagement. Join us and be part of a team that values collaboration, creativity, and excellence. Job Description The Role This is a new role, reporting to the Head of People and Engagement and undertaking a variety of HR activities and responsibilities, including leading on Learning & Development initiatives. It will best suit someone who has been working in a HR discipline and has preferably at least three to four years' experience in either a customer facing HR Business Partner or HR Operations role. Being a senior position, it offers a high level of autonomy and requires the ability to lead on employee relations and business partnering projects and initiatives. The primary objective of this role is to partner with consultants, management and other HR stakeholders to maximise their effectiveness in building and leading highly successful and engaged teams. The main success factors for this position are knowledge of the business and maintaining relationships, in addition to being able to lead processes and implement change. Strong and effective communication, alongside confident influencing of management at all levels is key. You are therefore likely to have experience of leading change and coaching people managers to create a working environment where everyone can achieve their potential and career goals. This role is instrumental in helping the business to be successful and enriching our employees' experience and work-life. Your passion and energy as well as your knowledge and experience as an HR professional are key to being successful in this role. Based in our Edinburgh office, we offer flexibility to enable some working from home. It is anticipated that you will work from our Edinburgh office 2-3 days per week or visiting consultants in other UK locations. There is therefore a requirement for some travel within the UK to engage with our consultants in other offices/regions. This is a role which encompasses a wide variety of people related activities, with the main responsibilities and objectives summarised below. Main Responsibilities and objectives: Build strong relationships with individual employees, managers and teams as part of providing an HR Business Partnering service to a defined population of consultants. Operating in a generalist remit to advocate, communicate and participate in the provision of a range of company policies and processes related to the working environment and full employee lifecycle. Work closely with the business and be a trusted and credible advisor to senior leaders and the teams you support, influencing and supporting change initiatives and being a trusted voice on employee relations as needed. Remain updated on HR practices; sharing knowledge and proactively making and implementing recommendations, driving improvements to people related policies and processes where required. Support employees and managers in driving forward and managing their careers as part of a defined promotions process. Act as the UK lead for Learning & Development, driving the design, delivery and continuous enhancement of the annual L&D plan, ensuring alignment with business priorities. Key involvement in the Early Careers programme, ensuring delivery against agreed objectives. Conduct learning needs analyses across consultant groups and leadership populations, translating insights into targeted development initiatives and capability-building programmes. Oversee the implementation and communication of learning frameworks. Champion a culture of continuous learning and knowledge-sharing, role-modelling development behaviours within the HR team and across the wider business. Stay informed on HR and L&D best practice, sharing knowledge proactively and recommending improvements to policies, processes and employee experience. Assist with the gathering of management information as required to aid decision making. Remain flexible to support changing business priorities in relation to strategic and operational objectives. Your expertise and skills: An experienced and confident HR professional, with expertise in employee relations as well as a range of people disciplines, such as performance management and learning and development. Possesses an excellent working knowledge of UK employment law and practices. Drives employee engagement and has experience in internal communication. Proven ability to influence and assist leadership and management at all levels in bringing about positive change. Proactive and keen to be involved in a variety of tasks and projects. Interested in helping and coaching others to develop their knowledge and skills as part of their career development. An effective and confident communicator with the ability to build great working relationships at all levels of the organisation. Excited by technology and data, with a desire to push beyond your immediate role and work collaboratively across the HR team and broader business. Flexible in approach, and able to prioritise own work, striking a balance between working independently and as part of a team. CIPD qualification is desirable but not mandatory Qualifications Additional Information We offer: Competitive salary (depending on experience). Discretionary bonus scheme. 25 days holiday + 8 days bank holiday + 5 days to buy/sell = potential 38 days' holiday a year. Access to 'Talan Sunshine time' - a scheme that can provide you with more time for yourself without working additional hours. 4x annual salary life cover. 5% company pension contribution from Employer + minimum 3% contribution from Staff (Salary Sacrifice provision available). BUPA Private Medical Insurance & BUPA Rewards. Income Protection and Critical Illness Cover. Employee Assistance scheme. Access to Udemy for Business to support continuous learning & development.

The Sun is the biggest news brand in the UK, publishing hundreds of stories a day and reaching over 170m unique users digitally every month. Its exclusives set the news agenda and its campaigns have changed the lives of many. Delivering news, entertainment, and sports coverage to millions of readers every day. With a rich history spanning decades, we are dedicated to providing accurate, insightful, and engaging content across print and digital platforms. The Sun has a mass market audience and aims to appeal to a diverse audience in the UK and beyond. Your Role: The Sun is seeking a dynamic and innovative Social Strategy Lead to join our Features team, including the award winning Fabulous lifestyle brand. This is a unique opportunity to shape the social media presence and video strategy for one of the UK's leading lifestyle brands. The ideal candidate will be a creative visionary with a deep understanding of social media trends, an eye for a great story, experience working with brands and a strong commercial background. This role is full time (five days a week), operating on a 40 hour, rolling seven day rota with staggered shifts. As per the News UK flexible working policy, this role is required to work from our London Bridge office for a minimum of 3 days a week. Any part time working requests will be considered on an individual basis. As the Social Strategy Lead for Fabulous & Features, you'll be responsible for developing and executing a cutting edge social media strategy that drives growth, engagement, and brand loyalty across all our platforms. You will be confident working with our commercial team and creating brand friendly content. A key focus of this role will be the video output of the department, ensuring our content stands out in the digital space. Key Responsibilities: Lead the development and implementation of the social video strategy for Fabulous & Features, aligning it with wider brand goals and audience growth targets. A strong background on Instagram and TikTok is preferable, but the candidate should be comfortable with all existing and emerging social platforms. Be on top of the day to day video output of the Fabulous and Features teams, providing creative direction and feedback to ensure all content is optimised for social platforms and resonates with our target audience, while driving and hitting commercial goals. Work closely with our commercial team to create content which fulfils our business objectives. Line manage and mentor the Social Video Producer, providing clear daily direction, constructive feedback, and career development to foster a high performing creative unit. Oversee the workflow and output of direct reports, conducting regular performance reviews and ensuring the team delivers consistent, high quality viral content that hits key engagement targets. Utilise data and analytics to monitor the performance of all social content, particularly video. Provide regular reports and actionable insights to key stakeholders to inform future strategy and content production. Stay ahead of the curve by monitoring emerging social media trends, platform updates, and competitor activity. Proactively identify and test new features to keep our content fresh and engaging. Work closely with the editorial, fashion, beauty and production teams to ensure a seamless workflow from content creation to social distribution. Advise on best practices for storytelling and video production for social platforms. Mentor and guide the team on social best practices, fostering a culture of innovation and continuous learning. Develop and elevate the professional profiles of key team members within the fashion and beauty departments on social media to secure strategic brand deals and partnerships. Key Qualifications/Skills: You have significant experience in social media management, with a strong focus on video content strategy, preferably within the media, fashion, or lifestyle sectors. You possess a deep understanding of how to grow and monetise an audience across major social platforms like TikTok, Instagram Reels, YouTube Shorts, and Facebook. You are a natural storyteller with a flair for creating shareable, culturally relevant content. You have a portfolio that demonstrates your ability to produce high performing social video. You have proven experience in line managing or supervising junior creatives, with a track record of nurturing talent and effectively managing performance in a fast paced environment. You have strong leadership skills with the ability to provide clear briefs, manage conflicting priorities for your team, and foster a collaborative, innovative culture. You are comfortable with data and analytics, and can translate performance metrics into clear, strategic recommendations. You have excellent communication and collaboration skills, with the ability to work effectively across different teams and departments. You're a true enthusiast for fashion, beauty, celebrity, and lifestyle content, with a finger on the pulse of what's trending. Life at News Driven by passion, guided by principles and acting with purpose. We represent, reflect and reach the nation, telling the stories that matter. We inform our audiences so that they can make decisions based on trusted information. We represent, reflect and reach the nation, telling the stories that matter most. To ensure these stories resonate with as broad a audience as possible, it is essential that our organisation reflects the diversity of the people we reach. Whether through age, gender, ethnicity, disability, social class or sexuality, we are committed to representing the rich variety of voices that make up our society. And we champion a culture where everyone has the opportunity to contribute and thrive as we continue to innovate and drive long term sustainable growth. This is done through our Diversity Strategy. At News UK, we take pride in our exceptional employee led networks that bring together individuals with shared interests and create a vibrant sense of community. We believe our networks play a vital role in fostering a collaborative and supportive work culture at News UK. Groups that we support include the African & Caribbean Network, Parents and Carers, and LGBTQ+ group News Is Out, and Next Gen. Benefits Some of our benefits include: Maternity leave up to 18 weeks full basic salary & paternity leave up to 2 weeks Wide range of training available, plus full LinkedIn Learning access Private medical insurance including coverage for pre existing conditions Discounted gym memberships, free ClassPass at Home, weekly virtual yoga classes 'Bikes for Work' and 'Electric Car' scheme Up to 60% discount on Harper Collins books Access to exclusive events and competitions with exciting brands such as talkSPORT, Virgin Radio UK & The Times. Weekly virtual panel chats with top journalists and celebrities Access to wellbeing benefits such as EAP, physio/massage and counselling A generous pension scheme with employer contributions of up to 5% 30 days holiday, plus bank holidays and up to 4 volunteering days per year We want to ensure that everyone has the opportunity to perform to their best when applying for a role. If you would like to receive any information in a different way or for us to do anything differently to support you apply for any of our roles please contact us on .

We are the UK's leading premium publisher, home to iconic and influential media brands including Cosmopolitan, Esquire, Elle, Harper's Bazaar, and Country Living. At Hearst UK, we don't just create content - we shape culture. Our workplace is built on collaboration, creativity, and trust. We champion bold ideas, embrace innovation, and continually evolve to meet the moment - all while celebrating the legacy that's brought us here. We believe in each other's potential and push boundaries together to make a meaningful impact, both in the media landscape and in people's lives. We're proud of our heritage - but even more excited about making history. Hearst UK operate a hybrid working model of four days per week in the office and one day working from home. Our office is based at House of Hearst, 30 Panton Street, St James's, London, SW1Y 4AJ, where teams collaborate in person and connect across brands and functions. The Role As the Customer Insight Director at Hearst UK, you will lead insight generation and delivery across marketing, editorial, product, strategy, partnerships, new business development, and commercial/advertising at Hearst. This is an independent, hands on role, suited to someone who is comfortable rolling up their sleeves and personally leading the design, execution and delivery of high quality research using advanced methodologies. You will work closely with senior leaders and peers to shape decision making and unlock growth opportunities across the Hearst portfolio of brands. Main Duties Independently manage in house research projects end to end, from briefing and design, to execution, analysis, and debrief (surveys, communities, qual, UX), and augmenting in house activities with external partners where necessary, to deadline and on budget. Integrate a broad set of data (behavioral analytics, first party data, qualitative, trends, contextual data) into unified narratives and insights that inform marketing, editorial, product, partnership, and commercial/advertising decisions through evidence based storytelling, with concise, actionable recommendations. Lead debriefs, readouts, and workshops with senior leaders and peers; codify best practices, templates, and playbooks for repeatable impact. Partner with peers across the Customer team to leverage other data sources and share knowledge for delivering holistic customer understanding and best in class insight. Establish and manage the ongoing insights delivery for our customer satisfaction programme across 15 brands. Contribute to the ongoing dissemination of insight to the wider organization through newsletters, knowledge sessions, surgeries, etc. Coach and develop junior team members to deliver high quality, reproducible research and insight at pace. What We Are Looking For Core Technical Skills Expert analytical thinker with strong curiosity; comfortable across qualitative and quantitative data - and any other types of data. Deep general market research experience with advanced methodology and project expertise (segmentation, market sizing, pricing, brand tracking, conjoint/MaxDiff, etc.), including research design (sampling frameworks, weighting), and analysis (factor analysis, cluster analysis, regression, etc.). Has practical experience of execution of these. Meticulous attention to detail; robust validation and triangulation across sources. Experience of working with survey platforms, including scripting and QA ing quantitative studies and running qualitative research at scale. Experience of undertaking qualitative work, from moderation (IDIs, focus groups, online communities), to ethnographic and observational research and UX studies. Has practical experience of execution of these. Communication & Storytelling Clear, influential communicator to executive and cross functional teams. Storytelling that connects customer evidence to strategy, product, and partnership choices; strong visual presentation. Great at synthesizing complex information, gets to impact and action. Business & Strategic Acumen Good understanding of growth levers for media companies. Problem solver who prioritises initiatives with highest enterprise impact. Builds trusted relationships with senior stakeholders; facilitates alignment and influences decision making; acts as a trusted advisor. Collaborative, active listener; adapts approach to audience, scope, or new data. Personal Attributes Persistent, open minded, and committed to continuous learning; elevates team standards. Ethical steward of data and customer trust. Passionate, authentic, creative, and entrepreneurial. (Your benefits at Hearst UK are more than just extras-they are tools to help you thrive in every part of life. Hearst Exclusives - Only for You! Get adventurous with Good Housekeeping Taste and Beauty Testing Panels - yes, you could be trying the next big thing in beauty, food & drink. Snag luxe beauty steals at our legendary office sample sales - score big on top brands without breaking the bank! Inclusion, Health & Wellbeing: Feel Your Best Stay healthy with Specsavers eye care, a company funded Health Cash Plan, and access to mental health support. Get active and stress free with discounted gym memberships and the Cycle to Work scheme. Embrace flexibility with a Location Flex and Holiday Exchange to take time when you need it. Take time to give back with a Charity Day and access wellbeing resources whenever you need them. Join one of our Hearst ERG Groups. Financial Wellness - Boost Your Budget Plan ahead with a generous Workplace Pension, Income Protection, Life Assurance and Season Ticket Loan for easier commuting. Make smarter money moves using Salary Finance tools, Financial Wellbeing sessions, and Home Tech benefits to spread costs. Treat yourself with major discounts across London plus everyday savings via the HAPI at Hearst app. Hearst UK is deeply committed to using our influential brands to reflect the world we want to live in - one that respects, protects, represents and uplifts the voices and opinions of all people. As a business, we recognise the significant benefits of creativity, collaboration and innovation that comes with diverse teams. Not only is diversifying the voices in our organization the right thing to do, but it also helps us to make powerful and exciting content that can be enjoyed by many more people. This is why we're working to build a sense of true belonging within our business and foster a culture in which everyone feels heard. Job Info Job Identification Job Category Information Technology (Internal) Posting Date 02/26/2026, 05:30 PM Job Schedule Full time Locations 30 Panton Street, LONDON, LONDON, SW1Y 4AJ, GB (Hybrid)

Head of Sales UK Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent We are looking for two Head of Sales to join our UK commercial team, one will be focused on our Baby Speciality channels and the other will focus on Grocery. The Head of Sales will lead the end to end P&L, strategic and commercial agenda for the Baby Specialty or Grocery Channels in the UK, owning strategic relationships with major retail partners. You will be accountable for delivering revenue, profit (EBITDA), distribution growth & other brand-building objectives for Tommee Tippee, No1 Baby Brand in the UK across this channel. These roles combine strong customer relationship development & management, strategic channel leadership, category value growth, category management expertise, trade & performance marketing expertise online and offline, influencing cross-functionally internally and externally to create and drive long term profitable growth for your channel, whilst ensuring the brand continues to lead the market across the UK's most trusted retailers. Finally, as Mayborn becomes a digital first brand, experience of managing Omni plans and channels, activating brands digitally in the retail space is also required. What you will be doing: Channel Strategy Leadership Develop and own the long-term commercial strategy for the channel, ensuring alignment to overall business goals and brand positioning. Identify growth drivers, category trends, shopper insights and competitive dynamics to inform channel & individual customer plans. Build annual channel plans, including distribution targets, shopper activation calendars, pricing strategies and work with category to build optimized promotional frameworks. Customer & Account Management Lead for & support the team to build and maintain strategic relationships across a cross functional contact strategy. Leading the high level customer relationships. Oversee negotiation of annual joint business plans (JBPs), commercial terms, media partnerships and promotional programmes. Ensure excellence in forecasting, demand planning, and supply chain collaboration to deliver best-in-class availability and on-shelf execution. Support National Account Managers with strategic guidance, coaching, escalation, and development to gain the most growth from these accounts for the brand. Commercial Performance Own P&L performance for the channel, including revenue, margin, trade investment and ROI. Report weekly to the Regional MD performance for your channel creating monthly updates for the Monthly Business Unit Meetings Experience of Revenue Growth management in order to optimise channel pricing, category mix, promotional mechanics and investment strategy to maximise long term profitable growth. Lead through the team CPI negotiations & investment discussions to improve brand profitability in each retailer and across the channel as a whole Lead the team to proactively manage their forecast to drive forecast accuracy & improve forecasting bias working to optimize the process with demand planning Drive performance management through weekly business reviews and Monthly x functional performance meetings using Insights & KPI dashboards to inform and drive agile decision making. Brand & Category Expansion Lead Category Management & Champion category leadership with key retailers, leveraging data and insights to grow category value and strengthen brand authority. Partner with Marketing, Category & Innovation to shape NPD launch plans, in-store activation, online content and retail theatre. Work with Channel Shopper Marketing Manager to execute shopper budget across retailers to maximise ROI & ensure consistency of brand execution across every customer touchpoint, both in-store and online. Cross-Functional Collaboration Work closely with Marketing (Global & Local), Customer Services, Demand Planning, Finance and Digital teams to deliver integrated commercial plans. Provide retailer and channel insight into FUEL process via Category Channel leads to cross-functional teams to shape long-term brand strategy. Lead cross-functional readiness for key brand moments (NPD, seasonal peaks, campaigns). Leadership & Team Development Lead, mentor and develop a high-performing commercial team, building capability in account management, financial acumen, brand building and channel strategy. Foster a collaborative, customer & consumer centric obsession, results orientated culture that values ownership, accountability and operational excellence. Set clear annual & quarterly performance objectives and provide continuous feedback, support, and development opportunities. Build & develop Team development plans & commercial capability across the entire team ensuring all individuals have Individual Development plans and High Potential talent have clear succession plans Lead the team through the change management and organisational transformation journey, supporting developing commercial capabilities and processes to be best in class What skills and experiences you'll need to ace this job: Proven senior commercial leadership experience within branded FMCG or consumer goods, ideally in baby, beauty, health, or premium speciality categories. Commercial Acumen: Strong understanding of FMCG sales dynamics, retailer needs, and category management principles as well as strong analytical, negotiation & financial acumen (P&L ownership essential) as well as RGM experience or long-term revenue strategy planning / long term vision Customer Leadership: Proven ability to manage senior retail customer relationships and negotiate high-value deals in premium retail environments & brand building in high trust categories from Category Director to Senior buying team and across into supply chain and marketing Grocery - particularly Tesco Baby Speciality - Particularly Boots & John Lewis Team Leadership: Track record of leading, motivating, and developing account management teams /people Results Orientated: Driven and ambitious, with a bias for action, you will have a proven track record in delivering results. Strategic Thinking: Ability to translate strategy into action and drive execution with precision. Digital Expertise: Experience leading online sales & marketing plans / digital marketing or performance marketing through retailers dotcom sites & e comm accounts is useful Analytical & Data-Led: Skilled in performance analytics, forecasting, and using data to influence decisions. Collaborative Mindset: Comfortable working cross-functionally in fast-paced, matrixed organizations. Communication: Excellent written and oral communication as well as influencing & stakeholder manager Resilient & Entrepreneurial: Can-do attitude with the ability to thrive in dynamic and evolving environments. Consumer Obsession: Passion for parent-centric categories and premium consumer experience. Culture: Experience working in a change management environment, fast paced, entrepreneurial environment would be ideal If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at

Head of Outcomes Testing - Assure 4 The Business Square 4 is a dynamic and ambitious business specialising in governance, risk, and compliance advisory, technology and managed services. We support regulated firms across complex regulatory agendas, providing deep expertise, practical delivery, and technology-enabled solutions that protect customers and help firms grow sustainably. Our client base spans Retail Banking, Consumer Credit, Life and Pensions, Wealth and Asset Management, Private Equity, Utilities, and Telecommunications. While we are a commercial business, our purpose goes beyond revenue: we are committed to being a force for good for our people, our clients, and our communities, including donating 4% of our earnings to charity each year. Assure 4 Assure 4 is Square 4's AI-enabled outcomes monitoring and testing solution, developed in partnership with CourtCorrect. It enables regulated firms to identify, evidence, and continuously improve customer outcomes at scale, overcoming the limitations of traditional manual testing. Assure 4 underpins a suite of FCA-aligned customer journeys, including onboarding, servicing, vulnerability, complaints, collections, and offboarding. The Outcomes Testing team underpins the function and plays a pivotal role in ensuring Assure 4 delivers robust evidence of customer outcomes. Assure 4 is currently deployed within the retail banking sector and continues to expand across additional journeys and markets. The Role The Head of Outcomes Testing will be accountable for the successful delivery, quality, and evolution of outcomes testing performed using Assure 4 as we look to expand our client base. This is a senior, client facing role responsible for leading outcomes testing engagements end to end, owning testing methodologies, overseeing AI enabled outputs, and ensuring insights are translated into clear, actionable evidence for clients and regulators. The role also contributes to the continued development and market expansion of the Assure 4 proposition, supporting business development, thought leadership, and product evolution. Responsibilities Outcomes Testing Leadership & Methodology Own and oversee the continuous evolution of outcomes testing methodology upon which the system has been built. Lead the design, calibration, execution, and interpretation of outcomes testing cycles, ensuring consistency and robustness. Provide expert challenge and judgement on testing results, thresholds, and emerging themes. AI-Enabled Oversight & Insight Oversee and validate AI enabled testing outputs produced through Assure 4, ensuring results are accurate, explainable, and defensible. Translate complex analytical outputs into clear insights, narratives, and regulator ready evidence for clients. Act as a trusted authority when explaining AI enabled outcomes testing to senior stakeholders, including Compliance, Risk, and Conduct leaders. Delivery & Operational Management Lead end to end delivery of Assure 4 engagements, including planning, mobilisation, execution, reporting, and close out. Manage our in house outcomes testing teams, ensuring high quality "check the checker" delivery, effective supervision, and continuous development. Oversee capacity planning, resourcing, and prioritisation across multiple concurrent engagements. Maintain oversight of delivery risks, issues, budgets, and timelines. Client & Stakeholder Engagement Build strong, trusted relationships with client stakeholders at senior and executive level. Present outcomes testing findings, insights, and recommendations clearly and confidently. Challenge clients constructively where outcomes, controls, or approaches fall short of regulatory expectations. Continuous Improvement & Product Development Feed insights from outcomes testing into the ongoing development and enhancement of Assure 4. Support refinement of customer journeys, testing logic, and analytical rules based on real world outcomes. Contribute to the evolution of Square 4's outcomes testing capability and wider Technology Solutions offering. Business Development & Market Engagement Support sales activity by contributing regulatory insight, shaping propositions, and scoping outcomes testing engagements. Deliver Assure 4 demonstrations and participate in client pitches. Contribute to thought leadership through webinars, roundtables, and industry engagement. Identify opportunities to expand outcomes testing services and support growth into new markets and journeys. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast growing company. Core Values, Behaviours and Requirements Significant experience in outcomes testing, conduct risk, compliance monitoring, assurance, or related regulatory disciplines. Strong understanding of end to end customer journeys and FCA regulatory expectations, including Consumer Duty. Proven experience leading teams and delivering complex, client facing engagements. Confidence working with data, analytics, and technology-enabled testing approaches, with the ability to apply expert judgement to results. Excellent stakeholder management and communication skills, with the ability to influence and challenge senior audiences. Strong organisational skills, resilience, and the ability to manage multiple priorities in a fast paced environment. A consultancy mindset, with the ability to combine technical rigour with pragmatic, client focused delivery. Practical knowledge of the UK financial services regulatory and supervisory landscape. Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Creative problem solving abilities, maintaining an innovative and solution orientated approach. Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast growing company with a well defined mission and values that are actively practiced each day. A remote role initially, with a view to working 3 days per week within our Leeds office, opening in summer 2026. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work life balance. Corporate away days, including team building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.

Company Description We are the ROI agency, a position we have proudly held true since 2005. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients' businesses. Over the years, we have evolved our definition of ROI, as it has changed with the ever- complicated communications landscape. ROI is longer simply about the most efficient planning, buying and reporting of media. Yes, ROI is about delivering Return on Investment; but it's also about going beyond to deliver a Return on Imagination and more integrated experiences that inspire Growth. Top-line growth for our clients' businesses, growth for our people and growth for our culture. Powered by our best-in-class proprietary tools and data, our work spans the full spectrum of media communications, from analytics, data and technology to performance marketing, content and superior trading. This breadth means we deliver Insight that lies at the intersection of consumer, category, and brand, attributing every budget to stronger business outcomes. It means we deliver more creative media solutions that bring together best-in-class strategy, planning and the power of Publicis Groupe to ensure distinct and more personal brand experiences for our clients. It means we adopt new data analytics and value optimisation techniques while building relationships with some of the world's most exciting start ups. We leverage over 30 years of media planning expertise to go beyond traditional media solutions and deliver a Return on Investment that is both forward thinking and accountable to our clients. At Zenith, we ultimately seek out a more meaningful kind of ROI. Our unique way of thinking inspires growth for some of the world's leading brands, including Coty, Electrolux, Essity, Lactalis, Luxottica, Nestlé, Nomad Foods, Reckitt, TikTok and Verizon. Overview One of Zenith's flagship partnerships is with L'Oréal, the global leader In Beauty & top 4 advertiser worldwide. Recognized for its dedication to innovation, science, and Beauty that moves the world. L'Oréal is committed to category innovation, integrating advanced technologies to develop smarter, more connected beauty experiences for consumers across the world. We are looking for a passionate Global Strategy Director with a strong analytical mindset and a love for order, structure, and storytelling. This role will be pivotal in ensuring the consistent, effective, and seamless delivery of global media thought leadership, while collaborating closely with the Global business director & Head of media to identify opportunities for planning improvement, operational excellence, and Publicis group solutions. The ideal candidate thrives at the intersection of media, data, and digital, driving solutions that enhance growth outcomes and quality across markets. You will act as the planning director of global media delivery - ensuring that pitches are supported locally, global strategy is driven into markets & pro active growth opportunities identified and delivered to L'Oréal. Responsibilities This role is wide ranging and may be fluid but the below are some examples of 2026 initiatives that we'd love the successful applicant to help drive Borderless Brilliance: Design and lead an innovative test and learn roadmap across the global network to uncover new growth opportunities for L'Oréal, leveraging the full Publicis Groupe offering. Collaborate with cross functional teams to define priorities and align initiatives to the broader business context. Media as the Gold Thread - Connected Identity: Develop a consultancy led approach to demonstrate, test, and prove the value of the new Publicis group data and technology proposition, Connected Identity. A solution to test across key markets, driving evidence based insights and supporting global adoption. Pitch Perfect: Provide tailored support for local market pitches on a case by case basis, delivering strategic planning guidance and high quality materials to strengthen proposals and outcomes. One L'Oréal Planning Council: Build and drive a planning thought leadership community across the Publicis network. Qualifications What Will Set You Apart A digital background, understanding of digital cross channel planning & buying best practices. Demonstrable experience in media planning roles. A current European or Global position held in a media agency. An entrepreneurial mindset. Attributes Analytical and Structured: Brings rigor, consistency, and data driven thinking to every process and output. Storytelling Savvy and Curious: Passionate about exploring and developing innovative brand experience thought leadership for L'Oréal. Strategically Minded: Balances attention to detail with a strong strategic understanding of media planning and activation. Collaborative Communicator: Builds trust and effective partnerships across diverse, global teams. Proactive and Resourceful: Anticipates challenges, solves problems, and drives continuous improvement. Adaptable and Flexible: Comfortable switching between strategic leadership and hands on execution, including junior tasks such as GWI analysis, reflecting the realities of a small, agile team. Additional Information Zenith International has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP&BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).

What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply

What we're all about We find, when we come together in the pursuit of excellence, great things happen. And that's how we do things at Quantexa - together. Our business is data, but our culture is collective. We're about growth - but not just the bottom line. We create a culture where people feel empowered to do their best work. We might work across continents and time zones, but that doesn't stop us from collaborating. We're connected. We celebrate our successes together, and we unite to tackle the challenges. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20 languages across our 47 nationalities, creating a sense of belonging for all. At Q, we're looking for people who share that vision. People like you. The opportunity The Head of Community will have end-to-end ownership of the strategy, design, and execution of Quantexa's global technical customer community, with a primary focus on developers, data practitioners, and technical end users. This is a senior, hands on leadership role responsible for shaping how customers learn, implement, and scale Quantexa's platform through peer to peer support, implementation guidance, and deep technical product engagement across complex enterprise use cases. Operating with a product and customer experience mindset, you will define the community vision, operating model, and success metrics, building scalable programs that improve customer experience, increase self service, strengthen advocacy, and accelerate product adoption across both highly technical and business audiences. Reporting to the VP of Product Marketing, you will work closely with Product, Engineering, Customer Success, Delivery, and Marketing to ensure the community is a core part of Quantexa's customer experience strategy - feeding customer insight, sentiment, and behavioural data back into the business to influence product direction, service design, and go to market priorities, and delivering clear, measurable customer and commercial impact. What you'll be doing Strategy, Operating Model & Leadership Set and execute the community vision, strategy, and roadmap, aligned to company and CX goals. Design scalable community operating models (governance, roles, processes, KPIs) that can grow with a global customer base. Define engagement and content strategies specifically for developer and practitioner audiences, including implementation support, architectural guidance, and advanced troubleshooting. Lead or support community platform evaluations, migrations, and re implementations, including requirements gathering, vendor assessment, change management, and risk mitigation. Define frameworks to drive engagement, self service, advocacy, and long term sustainability. Community Operations & Programs Own the day to day health and performance of the community platform. Design and run core programs including forums, user groups, events, ideation, research participation, super user and gamification initiatives. Ensure strong moderation, clear guidelines, and a positive, inclusive environment. Reduce support load by enabling customer self sufficiency through high quality peer support and content pathways. Experience, Content & Engagement Design engagement strategies for distinct personas (business users, developers, analysts, partners). Partner with Product, Engineering, Documentation, and Support to create seamless journeys from Q&A documentation validated solutions. Enable peer to peer support around implementation, configuration, performance, and real world use cases. Curate and coordinate content plans (written, discussion based, and multimedia) to drive ongoing participation and value. Use customer feedback and behavioural data to continuously improve UX, discoverability, and engagement. Insights, Reporting & Advocacy Monitor and report on community performance, sentiment, and impact using clear KPIs. Surface customer insights to inform product, CX, and go to market decisions. Design and lead an advocacy framework that identifies, enables, and amplifies customer advocates. What you'll bring. Extensive experience in B2B community management, leveraging platforms such as Khoros, Higher Logic, Insided, or similar tools. Demonstrated success in scaling a community from early stage growth to a mature, global program. Experience supporting enterprise level developer, data, analytics, or other highly technical user communities, while also engaging non technical audiences. Strong understanding of community user experience (UX), information architecture and taxonomy, SEO, and content discoverability best practices. Customer centric mindset with a clear focus on driving meaningful customer experience and measurable outcomes. Confident in articulating and shaping community strategy around technical product concepts, including APIs, data models, and advanced analytics workflows. Proven ability to manage senior stakeholders and collaborate effectively across cross functional teams. Bonus / Nice to Have. Experience designing reference operating models or governance frameworks. Experience building or scaling customer advocacy programs. Broader Customer Experience (CX) expertise, such as connecting community insights to CX strategy, Voice of the Customer (VoC) initiatives, or service design. Hands on experience with HTML, CSS, or JavaScript for community UI customisation. Our perks and quirks At Q, we help you realise your full potential, thrive in your role, and enjoy what you do - all while being recognised and rewarded with a wide range of benefits. We offer Competitive salary & company bonus Private healthcare, life insurance & income protection CycleScheme & TechScheme Free Calm app subscription ( app for meditation, relaxation & sleep) Pension scheme with 6% company contribution (when you contribute 3%) 25 days annual leave (plus the option to buy up to 5 extra days) + your birthday off! Ongoing personal development opportunities WeWork office space & company wide socials Our mission We have one mission. To help businesses grow. To make data easier. And to make the world a better place. We're not a start up. Not anymore. But we've not been around that long either. What we are is a collection of bright, passionate minds harnessing complexities and helping our clients and their communities. One culture, made of many. Heading in one direction - the future. It's all about you Quantexa is proud to be an Equal Opportunity Employer. We're dedicated to creating an inclusive and diverse work environment, where everyone feels welcome, valued, and respected. We want to hear from people who are passionate about their work and align with our values. Qualified applications will receive consideration for employment without regard to their race, colour, ancestry, religion, national origin, sex, sexual orientation, gender identity, age, citizenship, marital, disability, or veteran status. Whoever you are, if you're a curious, caring, and authentic human being who wants to help push the boundaries of what's possible, we want to hear from you. Internal pay equity across departments is crucial to our global compensation philosophy. Grade level and salary ranges are determined through interviews and a review of experience, education, training, knowledge, skills, and abilities of the applicant, equity with other team members, and alignment with market data. Quantexa is committed to providing reasonable accommodations in our talent acquisition processes. If you require support, please inform our Talent Acquisition Team. Start. don't stop - Apply

# Director, Media Planning & Buying (Fundraising)Creative & StrategyLondonFull-timePlease note, we are hiring for one role - either the Media Director or Assistant Media Director level in our London, UK office. If you are interested in joining our team, please apply to the role you feel you are most suited to, and our process will help determine the right level for each candidate. What to know Lead & oversee the execution of innovative full-funnel marketing & fundraising strategies for leading NGOs, charities and brands. As a Director in the Paid Media Team, you'll oversee the strategic planning and execution of digital advertising campaigns across clients ranging from leading UK and global charities and UN bodies, to global brands and their CSR and/or policy engagement programmes.You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long-term growth objectives. You will be a senior member of our paid media practice in London, supporting the Senior Director, Media in shaping processes and innovating our client channel mix to drive results.This may be the right role for you if you're someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You're used to spending most of your day speaking in acronyms - terms like CPA, DSP, VTR, and ROAS are a natural part of your vocabulary - and you know how to explain them to clients and colleagues.You will use your depth of experience to inform your work but also use your curiosity to keep ahead of the changing sector in order to ensure we're innovating for our clients wherever possible. The company Blue State is the purpose-driven creative and tech agency for brands and causes looking to inspire people to take action and drive create real change. With clients including the UNHCR, Google, Amnesty International, UNICEF, Medicines Sans Frontiers (MSF) and Oxfam, Blue State cultivates and mobilises communities, raises money and influences policy, builds platforms, and transforms how organisations engage their most important people. Led by some of the most creative and analytical minds from the political, nonprofit, and brand worlds, Blue State is an independent agency with 150+ employees in the US and London. A day in the life Translate complex clients' strategic visions into media objectives and KPIs to accomplish a wide range of client briefs including direct response (lead gen and fundraising), awareness, persuasion, and advocacy. Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation. Have a strong POV on measurement, attribution, and conversion tracking, and apply that knowledge to strategic recommendations and ongoing campaign management. Participate in (and frequently lead) client-facing interactions - you'll be the subject-matter expert for the platforms you manage. Plan, build, manage, and optimise media campaigns across multiple platforms, and oversee others in the team across multiple accounts to ensure media buying is efficient, effective and compliant. Although this is a Director role, our team are all hands-on in some way. Work collaboratively with other internal or external teams, including media planners, strategists, account directors, designers, and analysts, to produce campaigns, creative ideas, audience and target recommendations, and experimental designs. Be an internal and external thought leader and help keep us up to date with the latest digital media trends by maintaining relationships with media partners, and engaging in media R&D projects, writing blog posts, and participating on panels. The team As part of the Media team, you'll work closely with a cross-disciplinary group of Blue State employees on various projects. London is a small and close-knit team, where everyone has an opportunity to shape new approaches, grow and learn from their colleagues, and take advantage of a personal development fund to stretch their skills even further. You'll have the opportunity to work with some of the most inspiring charities, ambitious brands and passionate advocacy and social change campaigns. What we offer Unlimited time off (inclusive of sick, personal and vacation days) $1,250 annual in professional development funds (local equivalent) Fully subsidised health and dental insurance for employees (subject to tax) Generous pension match via salary sacrifice Generous paid holiday schedule Parental leave policy for up to 32.5 week of coverage at full pay, inclusive of all genders and supporting a range of family structures Group Income Protection (GIP) Group Life Assurance (GLA) Optional holiday travel insurance Pre-tax season ticket loans Cycle to work (up to £2000) Remote work flexibilityWe approach in-office working with a hybrid model, with presence in our office required at two days per week. Some things we're looking for 8+ years experience in a hands-on paid media planning and buying role using a mix of digital channels (Social, Search, Display, Video, Audio, etc). Experience running campaigns and taking ownership of media clients with £1M+ annual spend. Demonstrated experience translating client business goals into cohesive media strategies and specific KPIs, and a record executing campaigns that delivered on those goals. Experience working with non-profits, with fundraising and/or income objectives within paid media campaigns. Ability to effectively manage multiple clients and projects on time, within budget, and meet performance goals. Demonstrated experience helping others in the team hit goals through mentorship and support. High proficiency with digital advertising platforms - you've demonstrated a level of mastery of paid social, paid search, and/or programmatic trading - as well as Google Analytics and other measurement platforms. Exceptional attention to detail, especially with regards to campaign setup and trafficking, QA, and reporting. Ability to adapt to new situations, solve problems on the fly, and communicate with those around you. Experience pitching work in an agency environment is desirable, but not essential. A shared passion and curiosity for delivering change. This includes comfort with ambiguity, a restlessness that resists the status quo, and a commitment to quality that ensures we're always making progress.At Blue State, diversity is a necessity, not a nice-to-have. We encourage those from underrepresented communities - women, people of color, LGBTQIA+, immigrants, those with disabilities and people at all the intersections in between - to apply. Even if you don't think your current skill set checks every box, but this role seems to align with your strengths, we want to hear from you.Blue State is committed to creating an inclusive and accessible application and interview process. If you would like to request a reasonable accommodation for a disability, including the use of AI tools throughout the hiring process, please contact us at with the subject line: Accommodation Request to get started.Your privacy is important to us. You can find out more information on how we handle your data for recruiting purposes in our .