Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Mar 12, 2026
Contractor
Customer Service Coordinator (Fixed Term 12 month contract) Location: Whitstable Hours: Monday to Thursday 08:00 to 16:30, Friday 08:00 to 13:30 (37.5 hours a week, with hybrid working) Salary: Competitive An established and growing organisation is looking for a Customer Service Coordinator to join its Customer Services team in Whitstable. This is a varied, fast paced role where you will play a key part in delivering an exceptional, professional service to both internal and external customers. The Role As Customer Service Coordinator, you will be responsible for managing customer enquiries, quotations and sales orders from initial request through to delivery. You will act as a central point of contact, ensuring clear communication, accurate processing and proactive follow-up at every stage of the customer journey. Working closely with commercial, procurement and product teams, you will help build accurate pricing, manage lead times and support sales activity, while maintaining a high standard of customer care at all times. We can only accept candidates with the full Right To Work and with local commute from these areas: Whitstable, Canterbury, Faversham, Herne Bay, Aylesham, Margate, Ramsgate and Broadstairs . Key Responsibilities Processing customer quotations and sales orders in line with agreed KPIs Building and maintaining strong customer relationships through excellent service Preparing quotations using internal systems and commercial guidelines Ensuring export compliance when processing orders and quotations Proactively following up quotations and negotiating where appropriate Managing orders through to shipment and delivery Providing regular updates to customers throughout the order lifecycle Investigating and escalating customer complaints where required Developing product knowledge to handle basic technical queries Supporting external sales teams and Business Development Managers Identifying opportunities for cross-selling, up-selling and new business Liaising with internal departments to support customers and route-to-market decisions Contributing ideas to improve service levels and team performance Providing cover for colleagues during holidays and sickness Undertaking training and supporting project work as required Person Specification Previous experience in a customer service or order processing environment Experience managing customer enquiries, quotations, orders and shipments Confident liaising between customers and internal departments Strong relationship-building skills with both internal and external stakeholders Good IT skills, including Microsoft Word, Excel and Outlook Email: (url removed) New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Before submitting your CV, please take a moment to check the layout, spelling, and grammar. If your CV includes graphics or design features, we'd also appreciate a simplified version in Word format. If this role isn't for you, please check out our website for other roles that may be suitable, or send us your CV, we would still like to hear from you! You can find us on our website or LinkedIn, Facebook, Instagram and We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
Mar 12, 2026
Full time
Job Title: Shop Manager - Knepp Wilding Shop Location: Knepp Wilding Shop, Horsham, West Sussex Salary: 30,000 - 40,000 pa. Depending on experience. Additional bonus linked to KPIs. Job Type: Full Time, Permanent Hours: Approximately 40 hours per week. Core hours are five days a week normally on a fixed rota. As a manager you are expected to help run occasional high-profile evening events and work out-of-hours when necessary. About us: Knepp is a pioneering rewilding project and the subject of the bestselling book and feature film, "Wilding" by Isabella Tree. Since starting rewilding 25 years ago, rare and endangered species have found sanctuary here and the sheer abundance of life is astonishing. Knepp's dynamic and rebounding ecosystem is a story of hope, showing how nature can bounce back if we let it. Now, thousands of nature-lovers come here to explore this wild, changing landscape. Our shop is the entranceway to Knepp and an exciting landscape in itself, with over 1000 product lines that showcases the very best of planet-positive produce and gifts. With sustainability at its core, the shop offers beautiful lifestyle products and gifts that inspire a wilder way of living. We also stock our own regenerative meat, grown in the rewilding project, as well as fresh produce from our onsite organic market garden. We are looking for an engaging and passionate Shop Manager to join our team and help take the shop in exciting new directions, including possibly an online presence. If you're excited by sustainability, community and beautiful products, this role is for you. About the role: Managing a small team of shop assistants, providing effective and inspirational leadership of your team, ensuring delivery of excellent customer service Replenishing stock, liaising with suppliers and our sourcing team to maintain orders in line with demand Managing of stock, overseeing stock rotations, deliveries, and organising of storage and stock counts Ensure wastage is kept to a minimum, closely monitoring short-dated stock, and liaising with the kitchen to utilise fresh stock that doesn't sell Maintaining beautiful and organised shop displays Help instigate and run events that promote sales and our mission through events in the shop (author evenings; table takeovers; children's events etc) Assist the buyer with recommendations to ensure a relevant and ever-changing range About you: We are looking for an individual with previous management experience who understands customer service. The ideal candidate will have: Positive can-do attitude, proactive and a good team player who works well with our team of managers across the site (restaurant market garden etc). Sound project management and planning skills Natural leadership skill A passion for sustainability and produce Essential Experience: Management Retail sales Supervising experience Customer service Licence/Certification: Driving Licence (essential - we are a rural site) Working at Knepp: Employee discount in our restaurant and shop Company pension 28 days paid holiday Manager bonus tied to KPIs Free camping Free on-site parking Please click on the APPLY button to submit your CV for this role. Overseas candidates will NOT be considered for this role. We are not sponsoring Visa's at this time, so please refrain from applying unless eligible to work in the UK Candidates with the relevant experience or job titles of: Retail Shop Manager, Retail Manager, Shop Manager, Retail Coordinator, Retail Management, Shop Team Leader, Retail Sales Manager, Sales Manager, Retail Store Manager, Store Manager, General Shop Manager, Retail Store Coordinator, Retail Store Leader, Retail Shop Coordinator may also be considered for this role.
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
Mar 12, 2026
Full time
WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom Job Description Posted Friday 6 March 2026 at 01:00 Multi-Site Store Manager - WHSmith At WHSmith, our mission is simple: to enhance every journey through exceptional service, and at the heart of this are our people, customers, and partners. As a Multi-Site Store Manager, you'll lead the performance of multiple stores across various formats, including InMotion and hospitality, driving growth and ensuring a world-class customer experience. Airport Requirements: 5 years continuous references - to gain an airport pass you will need to provide 5 years' worth of either employment or education references without any gaps. Criminal Records Bureau Check - to be completed by WHSmith if your application is successful. Photographic ID i.e. passport or UK Driving Licence. What being a Multi-Site Store Manager is all about: People: Fostering a positive, unified multi-store culture where teams work together to achieve business goals. Tailoring development and training plans for each store, nurturing strengths and potential within teams. Creating an environment of openness, engagement, and communication, acting as an advocate for the colleague voice. Cultivating talent and maintaining a flexible succession plan for key roles, ensuring top talent development. Overseeing HR processes, ensuring all policies and procedures are followed with support from the ER team. Ensuring stores are safe and compliant with all legal requirements, including HMRC standards. Completing mandatory training on time and ensuring new starters experience a welcoming induction. Managing staffing profiles effectively, ensuring productivity is maximised while adhering to payroll budgets. Promoting diversity and prioritising the wellbeing of your teams while keeping them updated on business communications. Plan: Conducting purposeful store visits with a focus on people, planning, and customer satisfaction. Using data to drive results, setting clear SMART actions and consistently monitoring progress. Ensuring store activities are completed on time and in line with brand guidelines and supplier requirements. Maintaining high standards for stock availability, shrink controls, and productivity across all stores. Coaching teams on key processes and ensuring a consistent customer journey through efficient execution. Managing the commercial business scorecard, focusing on sales, shrink, payroll, and legal compliance, closing performance gaps across stores. Ensuring the right colleagues are in the right place at the right time, effectively managing peaks and maintaining budgeted hours. Proactively managing shrinkage and food waste, particularly in high-risk areas like InMotion and hospitality. Customer: Ensuring consistently high store standards across all locations by coaching and validating the execution of brilliant behaviours. Motivating InMotion teams to meet sales targets and drive a performance-driven culture. Role-modelling exceptional customer service, coaching teams to sell, manage queues, and deliver delightful customer experiences. Focusing on growing sales by educating teams on key commercial levers like spend per passenger, ATV, and transaction volumes. Conducting weekly one-on-one meetings to set objectives and measure contribution to sales goals. Ensuring all colleagues are passionate about customer-first culture and knowledgeable about products to drive add-on sales. Contributing to strategic projects that influence the UK Travel Business, becoming a recognised expert in your area. Build and maintain strong relationships with landlords, ensuring any issues are dealt with promptly. How we reward our teams: Competitive salary, pension scheme, and 33 days holiday (including bank holidays). Employee discounts (up to 50%) and deals from retail partners for savings on dining, entertainment, and more. Employee Assistance Programme to support physical, mental, and financial wellbeing. About WHSmith: With a rich heritage, WHSmith continues to grow, particularly in airports, hospitals, rail stations, and motorway services. Our InMotion brand is leading the way in digital accessories, offering an exceptional customer experience. We have established strong partnerships with brands like M&S and Costa Coffee to broaden our customer offerings across the UK. As we grow, our mission remains simple: to make every journey better. We are proud to be an inclusive employer, where our colleagues are welcome and free to be themselves. WHSmith Inverness Airport, Inverness Airport, Inverness, Highland, United Kingdom
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Director, Cross Industry Solutions Architecture, Solutions Architect, AGS Job ID: Amazon Web Services Japan GK Amazon Web Services (AWS) is looking for an experienced and motivated technologist Leader who possess a unique balance of technical depth, thought leadership, and strong people management skills. You will partner with customers, AWS Sales and other AWS teams to craft highly scalable, flexible and resilient cloud architectures that address customers' business problems and accelerate the adoption of AWS services. In collaboration with sales, you will drive revenue growth across a broad set of customers. As a trusted customer advocate, you will help organizations understand best practices around advanced cloud-based solutions, and how to migrate existing workloads to the cloud. You will have the opportunity to help shape and execute a strategy to build mindshare and broad use of AWS. The ideal candidate must be self-motivated with a proven track record in leading in technology consulting and sales organization. The ability to connect technology with measurable business value is critical. You should also have a demonstrated ability to think strategically about business, products, and technical challenges. Qualities We Are Looking For In this role, you will love what you do, and instinctively know how to make work fun. You will be dynamic and creative, and willing to take on any challenge and make a big impact. Enjoy working with customers for Enterprise customers across industry segments. You will have a passion for educating, training, designing, and building cloud solutions for a diverse and challenging set of customers. Have a strong understanding of large-scale technology solutions. The ideal candidate will have past experience working as a technology executive. You will enjoy keeping your existing technical skills honed and developing new ones, so you can make strong contributions to deep architecture discussions. You will regularly take part in deep-dive education and design exercises to create world class solutions built on AWS. Key Job Responsibilities Operating as the Customer Advisor in the sales cycle (executive sponsor for strategic programs, projects, and customers for the organization. Driving Organizational wide Leadership (providing technical excellence across the organization, collaboration with the product and services teams, creating customer feedback mechanisms, modelling and scaling Amazon Culture, attracting and recruiting senior talent, leading strategic initiatives). People Management (identifying and growing future leaders, championing a culture of inclusion, diversity, and equity, coaching/mentoring leaders within and outside your organization). Operational Management (defining and executing on goals and metrics, optimizing cross functional mechanisms, managing the rhythm of the business through Monthly Metrics, Weekly Business Reviews, and Annual Business/Operational Planning). This role is the single threaded owner of the Cross Industry SA team in Japan with multi layered organization and is aligned to a Head of Solutions Architecture Japan, responsible for Enterprise customer segments consisting of multiple industry vertical teams. It engages with customers throughout their AWS journey, takes into account technical and business trends across diverse industries to create and evolve technical strategies, shapes and grows a large SA organization, and influences strongly opinionated stakeholders inside AWS as well as at the customers. The scope and complexity of the role keep increasing and the pace of growth requires leading the team through this evolution, developing new leaders, and hiring top talent from the market. This role is tasked with consistently developing and maintaining strategic relationships with key customer stakeholders like CEO, CDO, CTO, CIO by leveraging global strategic programs and internal stakeholders at VP level to move customer's transformation forward. Other notable responsibilities and capabilities required for this role include change management and expertise transfer to ensure high standards for customer experience. The strategic actions led by this role encompass not only the SA function but also collaborates closely with all sales teams to create and execute business plans to accelerate the adoption of AWS, exceed revenue goals, and drive customer satisfaction. Basic Qualifications 20 years of IT experience in Internet related technologies 10 years of people management experience as a manager of managers Experience in leading large architect/engineer teams (100+ members) Relationships with Enterprise executives Direct industry experience in leading teams in infrastructure and software technologies Experience developing leading edge and large scale application architectures to meet business requirements in complex environments Large scale systems integration involving on premises technology and public cloud platforms Sizing and scoping of core application platforms Public speaking experience to large audiences (1,000+ attendee's) Presentation skills with a high degree of comfort with audiences of all sizes Native Japanese language skills and Business English language skills High level of comfort communicating effectively across internal and external organizations Preferred Qualifications Hands on experience with AWS services Master's degree; Computer Science, Management Information Systems, or MBA desired Known industry thought leader Management experience in global organizations Ability to build and deliver complex keynote presentations Proven ability to adapt to new technologies and quickly establish credibility across a large number of technologies and industries Experienced technology challenger in complex scenario's both internally and externally Certified professional level in all AWS certifications Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Mar 11, 2026
Full time
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Colliers International Deutschland Holding GmbH
Leeds, Yorkshire
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Mar 11, 2026
Full time
Company Description Colliers is a leading commercial real estate services company, providing a full range of services to real estate occupiers, developers, and investors on a local, national, and international basis. Services include brokerage sales and leasing (landlord and tenant representation), real estate management, valuation, consulting, project management, project marketing and research. We provide our services across the core sectors (office, industrial, retail and hotel) as well as many specialised property types. The UK business is headquartered in London, with over 1200 specialists throughout 16 offices across the UK and Ireland. Job Description The Customer Experience (CX) Manager is responsible for developing and implementing a customer experience strategy that enhances engagement and delivers the highest levels of satisfaction for clients, customers, guests, and service partners. The role focuses on evaluating every customer touchpoint to create seamless, memorable experiences across the property. As a key ambassador for the Beyond: Front of House brand, the CX Manager leads by example, setting service standards and acting as a role model for onsite teams. The role ensures best practices are consistently maintained while driving initiatives that elevate the overall customer journey and strengthen stakeholder relationships. Deliver high-quality front-of-house service, ensuring exceptional customer experience standards. Lead by example, fostering teamwork and collaboration across onsite teams. Welcome and assist clients, customers, guests, and stakeholders, building strong professional relationships. Manage customer enquiries and complaints, ensuring prompt resolution and follow-up. Implement and support Customer Experience (CX) initiatives to drive satisfaction and loyalty. Maintain immaculate presentation of front-of-house areas and oversee daily lobby hosting. Monitor customer journeys, gather feedback, and implement service improvement actions. Ensure compliance with Beyond: Front of House procedures, policies, and dress standards. Maintain accurate data, reports, and training records. Coordinate community, occupier engagement, and social media initiatives. Report property issues, support facilities management, and conduct quality assurance checks. Process invoices, monitor expenditure, and assist with financial reconciliation. Act as occupier liaison, support viewings, and assist with emergency planning and fire management. Qualifications Strong leadership and ability to lead by example. Excellent communication and stakeholder relationship management. Customer focused mindset with a passion for delivering exceptional experiences. Strong organisation, attention to detail, and ability to manage multiple priorities. Collaborative, proactive, and adaptable approach to teamwork and service improvement. Customer experience strategy and customer journey analysis. Front-of-house operations and a high-level of customer service delivery. Data management, reporting, and feedback analysis. Social media and community engagement coordination. Facilities coordination, compliance, and risk awareness. Financial administration including invoice processing and expenditure monitoring. Additional Information Please tell us what would help you take part and give enough practical detail for us to arrange it. We will handle your request confidentially, and it will not affect how you are assessed. We make reasonable adjustments in line with the Equality Act 2010. At Colliers, we empower people to perform at their best. As a Disability Confident Employer, we want every candidate to feel welcome. If anything would help you take part in our process, such as extra time or rest breaks, step free access, or a different interview format, please tell us in your application. You are not expected to share a diagnosis or medical history. Colliers is proud to be an equal opportunities employer. We do not discriminate on the basis of age, disability, gender, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex, or sexual orientation. We also value diverse experience and neurodiversity. Any CVs, Candidate details or Introductions sent directly to Colliers employees without a prior written mandate from the Colliers UK Talent Acquisition or HR Team shall be deemed unsolicited and provided voluntarily. In such cases, Colliers shall have no obligation to pay any introduction, recruitment or placement fee, and may engage or hire the Candidate without liability to the Agency.
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
Mar 11, 2026
Full time
Job Title : Project Manager Location: Birmingham Salary: Competitive Job Type: Permanent, Full time About Excalon: Excalon was founded in 2002 and became part of the Renew Holdings Group in 2024. We are a leading infrastructure contractor specialising in the provision of services to the utilities industry. This is an exciting time to join our business. About The Role: As a Project Manager, you will manage a range of major infrastructure projects ensuring safe delivery, on time and within budget, whilst meeting all legislative requirements. This will require you to plan, manage and evaluate projects throughout their lifecycle and conduct pre-start and post-implementation reviews to embed a culture of continuous improvement. Key Accountabilities: Act as the principal site contact point for Excalon clients and ensure that all activities on site are in accordance with statutory requirements and company policy. Establish a strong understanding of our client's requirements and the impact of the success factors of the project. Ensure you can meet the scope with defined completion criteria and build long term relationships with the client. Produce accurate and attainable programs of work to be issued to the client for approval. Liaise with the programmers & notice management team to schedule the works and allocate resources. Assemble your key team resources to deliver the project(s) and manage and motivate this group to achieve the required results. Identify the dependencies between project activities and define the stages to ensure seamless delivery. Regularly monitor progress at a frequency which enables action to be taken to troubleshoot issues and push the project back on track: Measure revenue, productivity, and quality. Ensure that all necessary contract documentation and reports are accurate and produced on time and are effectively communicated, both internally and externally. Ensure the safe systems of work are implemented and that all necessary documentation is in place, complying with the CDM Regulations ensuring compliance with current legislation and specifications concerning operating practices. Prepare and issue method statements and risk assessments for inclusion into the site safety file. Select and nominate sub-contractors for specific works, ensuring high quality work at a competitive price. Take direct responsibility for Health and Safety of employees, sub-contractors, and visitors on the site. Manage costs, sales, and forecasts of each project in liaison with the Commercial department. Ensure that all project personnel have the appropriate training and competencies for their role. Work in partnership with the SHEQ and HR team to ensure full competency of project resources. Accurately measure, quantify, and order specific material requirements. Liaise with the client on technical issues ensuring quality and consistency of installations. Ensure all documentation is to the highest of standards, and Project Hangover Files are provided to the Client in an efficient time frame. Maximize team performance whilst focusing on a safety-first culture. Ensure delivery of all relevant equipment and materials on site as required. Accurately mark out routes, section lengths and joint bay positions where relevant, conveying this information to the operational delivery teams Ensure excavations comply with health and safety regulations and best practice - ensure the Ensure design criteria is met throughout the project life cycle. Liaise with sub-contractors to ensure all safety documentation is presented and they report to site when required. To attend pre-start and site meetings as required by Clients and the Business To inform the Contracts Coordinator of any non-conformances within the Project Complete time sheets for staff working on your projects as directed by the Operations Manager Write site specific RAMS for the project Update straight line Drawings every week (SLD if required) About you: Essential Skills, Knowledge & Experience: Recognised Project Management Qualification (RICS or APM) Microsoft Project Foundation CSCS - Academically Qualified or Supervisors/Managers Card SMSTS Temporary Works Supervisor NRSWA: Streetworks Supervisor Confined Spaces Deep Excavation / Temporary Works Supervisor Emergency First Aid Proficient in the use of Microsoft office suite Desirable Skills, Knowledge & Experience: Existing Experience as a Project Manager for Infrastructure Projects NVQ Level 5 Benefits: Auto-enrolment pension Death in service 1x salary Occupational Health Surveillance Employee Assistance Programme Funded Qualifications and Training Company vehicle and fuel card Additional Information: We respectfully request no agencies at this time. All applicants must reside and have the right to live and work in the UK. Please click on the APPLY button to send your CV and Cover Letter for this role. Candidates with the relevant experience or job titles of: Infrastructure Project Manager, Infrastructure Planning, Project Management, Project Administrator, Project Estimator, Project Planning, Project Coordinator, Project Director, Senior Project Lead, Construction Project Manager may all be considered.
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
Mar 11, 2026
Full time
The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. IRC UK IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England. In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. The Manager, International Philanthropy is part of the International Philanthropy team which focuses on raising gifts from individuals based outside of the U.S. and will support the activities of the team in managing donor accounts and coordinating day to day activities of the Senior Director and Director as required. Major Responsibilities • Collaborate with frontline fundraisers to implement strategies for high-net-worth individual donors and prospects within donor portfolios, bringing in critical revenue for the organization • Draft and edit donor-facing communications, including letters, emails, contact reports, and tailored correspondence supporting donor engagement. • Coordinate with internal teams to develop high-quality concept notes, proposals, presentations, and reports, managing drafts through final approval and formatting. • Prepare agendas, briefings, and materials for donor meetings, prospect conversations, and internal strategy discussions. • With fundraisers, act as the liaison between donors or prospects and field staff, ensuring both parties receive the most critical information and that it is communicated clearly and strategically reflective of its audience. • Collaborate closely with Prospect Research and Management teams as well as Analytics and operations staff to co-lead and track the entire donor cycle. • Support the planning and delivery of stewardship and cultivation events for international high-net-worth donors. • Update the donor database (Salesforce) to maintain portfolio assignments, draft and update giving proposals, request prospect research, monitor report requirements and submissions, track ongoing donor communication and activity as well as additional relationship management duties. • Support payment processing and ensure documentation complies with IRC and donor requirements. • Provide operational and administrative support to the Senior Director and Director, including scheduling, travel coordination, and preparation for board or leadership meetings. • Maintain teamwide systems, materials, and processes, support onboarding for new team members, and contribute to special projects as assigned. KEY WORKING RELATIONSHIPS Key contacts across IRC in UK and internationally: • International Philanthropy Team • USA Philanthropy • Communications team • Policy and Advocacy team • UK Finance team • President s Office and Executive Director of IRC- UK Person Specification Skills, Knowledge and Qualifications: • Knowledge and understanding of the principles and methods of philanthropy fundraising • Experience with Salesforce database or similar CRM system (Salesforce Administrator certification a plus) • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Excellent project management skills with demonstrable ability to prioritize and organize own workload and meet conflicting deadlines • Ability to establish and build relationships with donors, colleagues and senior stakeholders at all levels and from a variety of backgrounds, both externally and within IRC • Bachelor s Degree or higher, with professional fundraising certifications an advantage, or equivalent experience • Experience in the following markets preferred UK and US • Excellent communication skills and interpersonal skills, with the ability to inspire and enthuse, through the delivery of strong external and internal communication • Previous experience of working with high-net-worth individuals and their support functions i.e. EA s, wealth advisors and/or private offices; • Experience of supporting a team including the implementation of high-level events; • Excellent attention to detail • Excellent Microsoft Office software skills including Outlook, Excel, Word and PowerPoint • Ability to understand and demonstrate commitment to IRC s Equal Opportunities Policy and to ensure all activities are consistent with Equal Opportunities • HTML experience a plus, to help support website updates. • Passion for IRC s mission and demonstrable interest in fundraising.
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio. About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: Benefits: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Gym Membership Reports to: Head of Marketing Based: Battersea Park Salary: £40-£45k dependant on experience Contract: Permanent, Full Time Work Arrangement: 40 hours per week, On-site Role Overview: Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites: • Battersea Park Millennium Arena • Barn Elms Sports Centre • Tooting Bec Athletics Track and Gym • Barn Elms Boathouse You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues. This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes evolving the visual identity, tone and positioning of Enable s Leisure sites. Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. Main Duties/Responsibilities: •Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention. •Lead end-to-end campaign planning and execution across all channels. •Set clear, measurable goals and optimise performance through data-driven insight. •Provide weekly sales and marketing updates to Senior Leadership. •Produce regular campaign reporting, identifying trends and actionable learnings. •Re-develop and strengthen the Enable Leisure brand across all customer touchpoints. •Oversee content across social, email, website and on-site communications. •Take ownership of creative development, collaborating with designers and external suppliers. •Write clear campaign plans and briefs to align stakeholders and delivery teams. •Develop strategic partnerships and local sponsorship opportunities. •Build strong relationships with internal and external stakeholders. •Present campaign performance and chair regular update meetings. • People manage and develop junior marketing team members. •Oversee campaign coordinators, balancing strategy with day-to-day delivery. •Manage budgets, timelines and forecasting processes. •Support wider marketing and organisational objectives. •Provide event support as required, including occasional weekend work. •Undertake additional duties as directed. Skills and Experience: B2C marketing experience ideally within the Leisure and/or Health industry. Highly organised, with the ability to manage multiple projects simultaneously. Experience delivering high-pressure events and product launch campaigns. Strong commercial and analytical mindset. Skilled presenter with excellent written and verbal communication skills. Proven team leadership and stakeholder management experience. Calm under pressure, deadline-focused and detail-oriented. This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Mar 11, 2026
Full time
We are seeking an experienced and commercially motivated Senior Marketing Manager to own the strategy, development and execution of marketing campaigns across our Leisure portfolio. About Us: Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people s lives and strengthen our local community. At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive: Benefits: 30 days of annual leave (plus 8 bank holidays) Life Insurance Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work) A variety of social and wellbeing activities each month Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc) Gym Membership Reports to: Head of Marketing Based: Battersea Park Salary: £40-£45k dependant on experience Contract: Permanent, Full Time Work Arrangement: 40 hours per week, On-site Role Overview: Reporting to the Head of Marketing and working closely with the Head of Leisure, you will take ownership of promoting Enable s Leisure sites and facilities, driving both revenue growth and brand recognition. This includes leading strategic campaigns across gym memberships (direct debits), Tennis and Padel bookings, and other leisure products at our key sites: • Battersea Park Millennium Arena • Barn Elms Sports Centre • Tooting Bec Athletics Track and Gym • Barn Elms Boathouse You will monitor and report on sales performance, using data and insight to inform strategic decision-making and continually optimize results. Alongside delivering high-performing campaigns, you will support and develop junior marketing team members. There may also be opportunities to contribute to other diverse service areas, including Putney School of Art and Design and Battersea Park Venues. This is an excellent opportunity for a proactive, commercially minded marketer with a strong focus on performance and data, balanced with creativity and a willingness to experiment. The role requires excellent interpersonal and presentation skills, with the confidence to report to senior stakeholders and run regular campaign update meetings. The position plays a pivotal role in the continued growth of Leisure Services. You will have genuine creative freedom to drive change, shape campaign direction, and play an active role in brand development, updates and refreshes evolving the visual identity, tone and positioning of Enable s Leisure sites. Central Services ensures the company operates smoothly and assists in working towards Enables strategic direction. Supporting the various services that make up Enable, Central Services consists of small and high output teams including Human Resources, Marcomms, Operations and Finance. Together, these teams make up the foundation of our business, driving our mission and fostering growth and development. Main Duties/Responsibilities: •Develop and deliver a multi-channel marketing strategy to drive brand growth, memberships, bookings and retention. •Lead end-to-end campaign planning and execution across all channels. •Set clear, measurable goals and optimise performance through data-driven insight. •Provide weekly sales and marketing updates to Senior Leadership. •Produce regular campaign reporting, identifying trends and actionable learnings. •Re-develop and strengthen the Enable Leisure brand across all customer touchpoints. •Oversee content across social, email, website and on-site communications. •Take ownership of creative development, collaborating with designers and external suppliers. •Write clear campaign plans and briefs to align stakeholders and delivery teams. •Develop strategic partnerships and local sponsorship opportunities. •Build strong relationships with internal and external stakeholders. •Present campaign performance and chair regular update meetings. • People manage and develop junior marketing team members. •Oversee campaign coordinators, balancing strategy with day-to-day delivery. •Manage budgets, timelines and forecasting processes. •Support wider marketing and organisational objectives. •Provide event support as required, including occasional weekend work. •Undertake additional duties as directed. Skills and Experience: B2C marketing experience ideally within the Leisure and/or Health industry. Highly organised, with the ability to manage multiple projects simultaneously. Experience delivering high-pressure events and product launch campaigns. Strong commercial and analytical mindset. Skilled presenter with excellent written and verbal communication skills. Proven team leadership and stakeholder management experience. Calm under pressure, deadline-focused and detail-oriented. This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts.
Are you an experienced Account Manager looking to take the next step in your career? Do you have a proven ability to grow customer accounts, develop new opportunities, and build lasting client relationships? Would you like to join a growing IT solutions provider where your expertise will directly contribute to continued success? If so please read on! Due to the continued growth of the business, our client is expanding and are recruiting an experienced Account Manager to join their friendly and enthusiastic Sales Team. This is a full-time permanent position. About the Role As an Account Manager, you will be responsible for organically growing the client base, initiating new sales, generating quotes and proposals, and maintaining excellent customer relationships. Our client is offering a challenging and rewarding role that will give you the chance to use your experience and knowledge to help the business succeed. They are looking for an individual who is driven, motivated and full of ideas. Key Requisites for the role: You must be able to multitask and manage multiple projects and deadlines You must have excellent attention to detail and strong verbal and written communication skills. Be able to work collaboratively as a part of a team as well as on your own You must be proactive and be able to deliver a customer contact strategy The ability to create and develop profitable new customer accounts on behalf of the company To manage and expand profitable new customer accounts on behalf of the Company The ideal candidate would have a preferred location of Northampton/20 miles max Experience/Qualifications: Previous experience in IT sales Maintain accurate customer notes: use a CRM system Outstanding customer service principles Above-average literacy and numeracy skills Key Responsibilities: Generate and qualify potential sales leads Source and develop customer referrals Schedule sales activity against pre-agreed business targets Take ownership for ongoing sales, coordinating efforts across teams Make sales calls to new and existing customers Develop and make presentations of company products, services and solutions to current and potential customers Maintain an ongoing customer contact strategy Participate in sales events as required: internal and external events Accurately maintain sales activity records to support sales team reports Develop and accurately maintain your customer database within CRM Respond in a timely manner to customer enquiries Ensure customer service satisfaction and good customer relationships Proactively monitor competitors, market conditions and product development Salary & Benefits: £30,000 to £35,000 basic per annum (depending on experience) Commission structure - Circa £40K OTE 25 days annual leave plus bank holidays Complimentary lunch one day per week Regular company wellbeing events About the Company "We are a national IT solutions provider that was founded in 2001. For two decades, our consistent success has led us to develop exciting solutions and services for customers across the country. As a direct result, we have rapidly grown and developed a range of managed services that provide businesses with the foundations to build an agile, scalable technology infrastructure." How to Apply: If you are interested in this role and would like to learn more please attach your CV to the link provided and the hiring company will be in direct contact.
Mar 11, 2026
Full time
Are you an experienced Account Manager looking to take the next step in your career? Do you have a proven ability to grow customer accounts, develop new opportunities, and build lasting client relationships? Would you like to join a growing IT solutions provider where your expertise will directly contribute to continued success? If so please read on! Due to the continued growth of the business, our client is expanding and are recruiting an experienced Account Manager to join their friendly and enthusiastic Sales Team. This is a full-time permanent position. About the Role As an Account Manager, you will be responsible for organically growing the client base, initiating new sales, generating quotes and proposals, and maintaining excellent customer relationships. Our client is offering a challenging and rewarding role that will give you the chance to use your experience and knowledge to help the business succeed. They are looking for an individual who is driven, motivated and full of ideas. Key Requisites for the role: You must be able to multitask and manage multiple projects and deadlines You must have excellent attention to detail and strong verbal and written communication skills. Be able to work collaboratively as a part of a team as well as on your own You must be proactive and be able to deliver a customer contact strategy The ability to create and develop profitable new customer accounts on behalf of the company To manage and expand profitable new customer accounts on behalf of the Company The ideal candidate would have a preferred location of Northampton/20 miles max Experience/Qualifications: Previous experience in IT sales Maintain accurate customer notes: use a CRM system Outstanding customer service principles Above-average literacy and numeracy skills Key Responsibilities: Generate and qualify potential sales leads Source and develop customer referrals Schedule sales activity against pre-agreed business targets Take ownership for ongoing sales, coordinating efforts across teams Make sales calls to new and existing customers Develop and make presentations of company products, services and solutions to current and potential customers Maintain an ongoing customer contact strategy Participate in sales events as required: internal and external events Accurately maintain sales activity records to support sales team reports Develop and accurately maintain your customer database within CRM Respond in a timely manner to customer enquiries Ensure customer service satisfaction and good customer relationships Proactively monitor competitors, market conditions and product development Salary & Benefits: £30,000 to £35,000 basic per annum (depending on experience) Commission structure - Circa £40K OTE 25 days annual leave plus bank holidays Complimentary lunch one day per week Regular company wellbeing events About the Company "We are a national IT solutions provider that was founded in 2001. For two decades, our consistent success has led us to develop exciting solutions and services for customers across the country. As a direct result, we have rapidly grown and developed a range of managed services that provide businesses with the foundations to build an agile, scalable technology infrastructure." How to Apply: If you are interested in this role and would like to learn more please attach your CV to the link provided and the hiring company will be in direct contact.
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Mar 11, 2026
Full time
Head of New Partner Experience - UKI & EU Job ID: R20978 Commercial Manchester - Main Office Permanent Ready to apply? Get started with your online application Not quite your dream role? Sign up to get notified when the right vacancy comes along. Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our UKI and EU Small Medium Business (SMB) team is the engine room of our marketplace-managing relationships with thousands of independent restaurant and retail partners across Europe. If you are a strategic leader who thrives on building "best-in class" operations and is passionate about driving commercial success for independent businesses, this is the role for you. We're looking for a Head of New Partner Experience - UKI & EU based in our Manchester hub. Reporting to the SMB Commercial Director, you will lead a large scale team of managers and agents across four EU markets, overseeing the full lifecycle of our partners from the moment they join the platform. What You'll Be Doing You will balance high level strategic planning with a hands on approach to leadership, ensuring our partners are set up for long term success. Partner Obsession: Act as the champion for newly acquired partners. You will build and refine a contact centre model that prioritises impactful conversations, ensuring merchants understand how to fully leverage the Deliveroo platform. Commercial Strategy: Implement "sales through service" models. Your team will drive commercial outcomes-such as upsells and improved operational efficiency-that benefit both our partners and Deliveroo's bottom line. Defining the Future: Design and deploy a scalable servicing model. You will find the perfect equilibrium between high tech self serve tools and high impact human interactions. Leadership at Scale: Manage a multi layered team in Manchester, fostering a high performance and inclusive culture that handles everything from reactive support to proactive growth campaigns. Cross Functional Collaboration: Partner with global Tech and Ops teams to build the internal tools and contact strategies required to "move the needle" for our partners. Experimentation: Champion a "test and learn" culture, using data to evolve support strategies and prevent churn within the SMB base. What You'll Need to Thrive We are looking for a leader who can drive systemic change while maintaining high levels of employee engagement: Experience: 4+ years in a call centre or similar high volume environment with a focus on customer/partner experience. Experience in the restaurant or grocery sectors is highly desired. Leadership Mastery: The ability to manage a P&L and deliver results through scalable solutions without compromising team culture. Stakeholder Diplomacy: Strong negotiation skills and the resilience to challenge senior leadership to unlock resources for your team. Operational Rigor: Skilled in project management and task prioritisation within a fast moving daily operation. Communication: Exceptional ability to engage diverse audiences across different channels and international markets. Why Join Us? At Deliveroo, you'll solve complex real time challenges in an industry that is redefining convenience. Working here you can expect to: Drive High Impact Change: Own the strategy for thousands of independent partners across the UK, Ireland, and Europe. Entrepreneurial Pace: Work in a high growth startup environment where your ideas can be implemented at scale. Strategic Ownership: Lead the evolution of how Deliveroo supports its most diverse and vibrant partner segment. Diversity, Equity and Inclusion At Deliveroo, we believe a great workplace reflects the world around us. We are committed to building a workforce that mirrors the beautifully diverse communities we serve. Our latest 2024 UK & Global workforce data reflects this ongoing commitment to representation: Ethnic Diversity: 38.2% of our UK employees identify as being from ethnic minority backgrounds. This is comprised of: 19.4% Asian / Asian British 7.1% Black / African / Caribbean / Black British 5.9% Other ethnic groups Gender: 44.1% of our global workforce identify as women. Senior Leadership: We have an active global goal to reach 40% women in senior leadership roles. We welcome candidates from all backgrounds regardless of race, religion, gender, or disability. If you require any reasonable adjustments during the recruitment process, please let your recruiter know or contact us at . A competitive and comprehensive compensation and benefits package Compensation We aim to pay every employee competitively for the role they are performing in their respective location Depending on role and location, some employees may be eligible for an annual cash bonus, sign on bonus or relocation support Up to 5% matched pension contributions Equity Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success Food Free Deliveroo Plus: free delivery and access to special offers Team lunches from the best local restaurants Time away 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo One day of paid leave per year to volunteer with a registered charity Work Life Funded single cover healthcare on our core plan, with the option to add family members at own cost On site gym (HQ), discounted external gym membership Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments Life assurance Maternity, paternity and maternity and shared parental leave, eligible from day one of employment Excellent kit to enable working from home and a parent friendly working culture Access to free mortgage advice Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high quality training and content Regular Employee Resource Group (ERG) led social events - examples include dinners, dance lessons and in office yoga sessions
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Mar 11, 2026
Full time
Who We Are BioMarin is a global biotechnology company that relentlessly pursues bold science to translate genetic discoveries into new medicines that advance the future of human health. Since our founding in 1997, we have applied our scientific expertise in understanding the underlying causes of genetic conditions to create transformative medicines, using a number of treatment modalities. Using our unparalleled expertise in genetics and molecular biology, we develop medicines for patients with significant unmet medical need. We enlist the best of the best - people with the right technical expertise and a relentless drive to solve real problems - and create an environment that empowers our teams to pursue bold, innovative science. With this distinctive approach to drug discovery, we've produced a diverse pipeline of commercial, clinical and preclinical candidates that have well-understood biology and provide an opportunity to be first-to-market or offer a substantial benefit over existing therapeutic options. Summary Description The Executive Director, International Value & Access, will report to the SVP, Head of Pricing, Access, Value and Evidence (PAVE) and will be a member of PAVE leadership team. The position and his/her team will be responsible for the strategic planning, design and local implementation of access and pricing strategies to support the launch, pricing and reimbursement of BioMarin's products in markets outside of the US in Europe, MEA, LaTam and APAC. This position has a flexible location in Europe, LatAm or East US Responsibilities Execute strategies and plans addressing health care payer-related barriers to product access Monitor the regional reimbursement environment by tracking government policy initiatives and associated commercial implications, and profiling reimbursement environment for marketed and pipeline products Utilize key market research, advisory board, and other patient/field inputs to continually monitor market trends and dynamics and assess their business implications Monitor relevant country-specific policy initiatives and associated commercial implications, and profile the environment for marketed and pipeline products Collaborate with Country Managers and Area Directors to analyze the commercial implications of new or pending reimbursement policy and/or legislative proposals potentially impacting reimbursement for BioMarin products Participate on brand, government contracts/pricing, and other commercial teams Collaborate closely with Global PAVE teams (HEOR, Pricing, V&A) and other commercial groups including Field Sales, Market Planning, Marketing, and Commercial Operations across the region Collaborate closely with other corporate groups also monitoring the legislative and regulatory environment (e.g. Government Affairs, Regulatory Affairs, and Medical Affairs) Assist Country Managers and Areas Directors in the preparation and submission of reimbursement dossiers Monitor development of government programs for reimbursement of orphan drugs/rare diseases Scope International scope including Europe, LatAm, MEA and APAC Education BS/BA degree in Business or Life Sciences Fluent English. Experience Minimum 15+ years of commercial experience in the pharmaceutical industry, with minimum of 10+ years management experience in Market Access Experience leading multicultural teams Experience with specialty care products in highly competitive markets; experience in rare diseases market would be a plus Proven track record of marketing across multiple stages of a product's life cycle Successful Global launch experience in specialty and/or rare disease, preferably in the specific therapeutic area Strong leadership skills and business acumen Deep strategic marketing expertise (launch, branding, analytical skills, targeting, segmentation, life cycle management in particular) Demonstrated agility, accountability, sense of urgency and team spirit Capability to embark and enroll cross functional stakeholders at all levels of the organization Ability to build strong relationships across cultures, backgrounds and functions Can manage complex situations and has demonstrated ability to make decisions Strong planning and project management skills - can and has successfully driven projects involving several departments and functions Ability to convey complex information succinctly & simply (including verbal, written and in presentations) Resilience and openness to change Complies with Company guidelines and country/industry standards on ethics and compliance and acts as a role model for ethical behavior Note: This description is not intended to be all-inclusive, or a limitation of the duties of the position. It is intended to describe the general nature of the job that may include other duties as assumed or assigned. Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Mar 11, 2026
Full time
Senior Direct Marketing Officer - Acquisition As Senior Direct Marketing Officer, you will operate with a level of autonomy, build excellent agency relationships and deliver outstanding fundraising campaigns to achieve ambitious income targets. A focus on results will be vital but how these are achieved will also form a large part of the role; considering the non-financial measures of quality in addition to more traditional measures of success. Working with internal teams and external suppliers, you will deliver direct marketing activity across a range of channels and media. You will lead paid media campaigns that drive donations and prize-led support, implementing the associated programmes and products. You will also deliver large-scale projects that strengthen the long-term success of campaigns, while delivering exceptional fundraising activity to achieve ambitious income targets. In addition to this, you will be responsible for line managing the Acquisition Direct Marketing Executive who will support the Direct Marketing Acquisition team in achieving their targets. Key Responsibilities: Campaign Management Plan, manage and deliver our Weekly Lottery and Value Exchange campaigns; ensuring they are in market on time, on budget and on brand across a range of channels and media. Manage projects that will improve the long-term success of campaigns. Deliver motivational fundraiser training and develop engaging fundraiser materials with agency stakeholders to ensure high-quality fundraising. Ensure compliance and adherence to regulation and codes of practice is considered in all campaign activity, for example through fundraiser monitoring and engagement activities. Work closely with Data and Digital teams to ensure effective processes are worked to and full campaign evaluation is possible. Continuous improvement through test and learn principles across all activity. Work collaboratively across the charity to deliver and amplify Individual Giving and wider organisational campaigns, maximising impact and income. Development of compelling communications and materials to support all activities. People management Management and development of the Acquisition Direct Marketing Executive. Ensure direct report has clear, SMART objectives and a development plan in place. Complete routine 1-1 meetings and annual appraisals. Ensure direct report has goals and a development plan written up which are routinely reviewed. Agency relationship management across a variety of partners and suppliers, from building relationships and negotiating, to routine performance reviews. Planning and budgeting Input to annual planning and development of individual giving campaigns. Compilation of detailed income and expenditure campaign budgets. Work with Direct Marketing Acquisition Manager (Direct Response) in developing the Acquisition programme and strategy. Input to quarterly forecasting and regular reporting across a range of financial and non-financial KPIs. Finance and reporting Ensure daily campaign tracking and reporting. Routine end of campaign reviews and analysis. Ongoing reporting on long-term success measures, such as attrition and ROI. Invoice reconciliation and processing for timely payment. Non-financial KPI trend reporting, such as opt-out/in rates and quality scoring. Knowledge, skills and experience needed: Reporting and ability to understand complex data sets Understanding of compliance in fundraising. Campaign management. Briefing and working with external suppliers. Direct marketing across a range of media and routes to market. Copy writing and proof reading. Proven track record of meeting or exceeding financial and non-financial targets. Good organisational skills and the ability to prioritise workload. Focus on results and continuous improvement. Excellent attention to detail. Good written and verbal communication skills and the confidence to communicate with people of all levels. Agency management skills. Strong team player and self-motivator. Flexibility to work some unsocial hours and willingness to travel independently. Additional Information: Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office. Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events. Our Office : Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. Salary : Circa £37,000 per annum, plus benefits Please download the Vacancy Pack on our website for more information. The closing date for applications is the 22nd March 2026 , with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK. As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application. About Alzheimer s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
Virtus Data Centres Ltd
City Of Westminster, London
About VIRTUS VIRTUS Data Centres is a trusted provider of critical digital infrastructure across the UK and Europe. With a strong UK foundation and a rapidly expanding European presence, we design, build, own, and operate resilient, secure, and energy efficient data centres for some of the world's leading organisations. Established in the UK, VIRTUS has built a market leading portfolio across London's key availability zones and continues to invest significantly in the domestic market. Building on this success, we expanded into continental Europe in 2023, launching our first campuses in Berlin and accelerating growth across strategic European locations through 2026 and beyond. Our ambition is to play a key role in enabling the next generation of digital infrastructure, delivering sustainable and innovative solutions while living our core values of Care, Helpful, Pride, Reliability, and Dedication. Job Summary Lead the Tax function for the VIRTUS Group, ensuring the function is strategically focused and operationally robust to support the Group's growth and move towards digital transformation. Own the design and implementation and enforcement of internal processes and controls across the function. This should include development and implementation of appropriate SOPs to support scalable, repeatable processes across the Group's expanding footprint. Duties and Responsibilities Tax Function Tax Strategy & Advisory Development and implementation of a comprehensive tax strategy for VIRTUS which address both tax opportunity and risk including specifics around BEPS and international developments, long term IPO/SOX readiness, use of technology, tax processes and controls, and engagement with various tax authorities. In relation to the Group's continued expansion plans: Lead on the continued development of a suitable holding structures from both a tax and funding perspective. Lead on the tax structuring for specific target acquisitions and broader transaction execution. Determine if appropriate to engage external advisers, setting and managing the associated budgets, and ensuring tracking and successful delivery on specific tasks and projects. Strategically monitor the impact of losses, capital allowances and tax deductibility of interest on the timeline for moving into a corporation tax paying position. Demonstrate broader awareness beyond pure taxation matters to ensure commercial and financial implications are considered in all projects, commercial and investment decisions. Including working with the wider business (legal, sales, business development) to provide tax input on commercial contracts. Monitor all UK & EMEA tax announcements and new legislation, to assess impact and keep all stakeholders updated. Tax Reporting & Compliance Establish and maintain a robust tax control framework, including documentation of key processes and controls aligned with HMRC's Senior Accounting Officer (SAO) requirements. Serve as the subject matter expert and provide comprehensive guidance on all taxation matters within the Group, including corporation tax, employment taxes, VAT, withholding taxes, property taxes including business rates, share reporting, international and cross border matters. Manage relationships with tax authorities and external advisors. Oversee tax compliance and reporting across jurisdictions, ensuring accuracy in financial systems and alignment with local regulations. Work closely with the wider finance team (specifically FR&C and FP&A) to ensure the development of accurate tax accounting processes, including tax provision work, reporting, budgeting and forecasting particularly as the Group moves towards a tax paying position. Ownership of all tax risk management (under the SAO regime and broader re UTPs and CCO), control frameworks and the associated internal and external tax reporting as well as influencing the behaviours across the wider business. Staff Responsibilities Lead, develop and grow a team of tax specialists. Foster a high performance culture aligned with Group values. Identify and communicate strengths in team members and ensure their development plans are implemented. Any other reasonable requests made by your line manager. Qualifications: Essential: Bachelor's degree in accountancy or its equivalent. ACA/CTA qualified or equivalent. Experience: Essential: 10 years + of solid and demonstratable relevant tax experience. Desirable: Experience in a Big 4/10 accounting firm and/or a multinational corporation. Accounting software experience. Skills: Essential: Proficient in MS Office. Highly organised. Possess excellent communication and interpersonal skills. Self motivated with great attention to detail and demonstrates strong ownership of tasks. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.
Mar 11, 2026
Full time
About VIRTUS VIRTUS Data Centres is a trusted provider of critical digital infrastructure across the UK and Europe. With a strong UK foundation and a rapidly expanding European presence, we design, build, own, and operate resilient, secure, and energy efficient data centres for some of the world's leading organisations. Established in the UK, VIRTUS has built a market leading portfolio across London's key availability zones and continues to invest significantly in the domestic market. Building on this success, we expanded into continental Europe in 2023, launching our first campuses in Berlin and accelerating growth across strategic European locations through 2026 and beyond. Our ambition is to play a key role in enabling the next generation of digital infrastructure, delivering sustainable and innovative solutions while living our core values of Care, Helpful, Pride, Reliability, and Dedication. Job Summary Lead the Tax function for the VIRTUS Group, ensuring the function is strategically focused and operationally robust to support the Group's growth and move towards digital transformation. Own the design and implementation and enforcement of internal processes and controls across the function. This should include development and implementation of appropriate SOPs to support scalable, repeatable processes across the Group's expanding footprint. Duties and Responsibilities Tax Function Tax Strategy & Advisory Development and implementation of a comprehensive tax strategy for VIRTUS which address both tax opportunity and risk including specifics around BEPS and international developments, long term IPO/SOX readiness, use of technology, tax processes and controls, and engagement with various tax authorities. In relation to the Group's continued expansion plans: Lead on the continued development of a suitable holding structures from both a tax and funding perspective. Lead on the tax structuring for specific target acquisitions and broader transaction execution. Determine if appropriate to engage external advisers, setting and managing the associated budgets, and ensuring tracking and successful delivery on specific tasks and projects. Strategically monitor the impact of losses, capital allowances and tax deductibility of interest on the timeline for moving into a corporation tax paying position. Demonstrate broader awareness beyond pure taxation matters to ensure commercial and financial implications are considered in all projects, commercial and investment decisions. Including working with the wider business (legal, sales, business development) to provide tax input on commercial contracts. Monitor all UK & EMEA tax announcements and new legislation, to assess impact and keep all stakeholders updated. Tax Reporting & Compliance Establish and maintain a robust tax control framework, including documentation of key processes and controls aligned with HMRC's Senior Accounting Officer (SAO) requirements. Serve as the subject matter expert and provide comprehensive guidance on all taxation matters within the Group, including corporation tax, employment taxes, VAT, withholding taxes, property taxes including business rates, share reporting, international and cross border matters. Manage relationships with tax authorities and external advisors. Oversee tax compliance and reporting across jurisdictions, ensuring accuracy in financial systems and alignment with local regulations. Work closely with the wider finance team (specifically FR&C and FP&A) to ensure the development of accurate tax accounting processes, including tax provision work, reporting, budgeting and forecasting particularly as the Group moves towards a tax paying position. Ownership of all tax risk management (under the SAO regime and broader re UTPs and CCO), control frameworks and the associated internal and external tax reporting as well as influencing the behaviours across the wider business. Staff Responsibilities Lead, develop and grow a team of tax specialists. Foster a high performance culture aligned with Group values. Identify and communicate strengths in team members and ensure their development plans are implemented. Any other reasonable requests made by your line manager. Qualifications: Essential: Bachelor's degree in accountancy or its equivalent. ACA/CTA qualified or equivalent. Experience: Essential: 10 years + of solid and demonstratable relevant tax experience. Desirable: Experience in a Big 4/10 accounting firm and/or a multinational corporation. Accounting software experience. Skills: Essential: Proficient in MS Office. Highly organised. Possess excellent communication and interpersonal skills. Self motivated with great attention to detail and demonstrates strong ownership of tasks. In line with VIRTUS' Vetting Policy, the successful applicant must be willing to undergo a BS7858 screening process. VIRTUS is an equal opportunity employer. As part of our commitment to fight for equality, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment. We reserve the right to close this post for applications should sufficient applications be received. Search Firm Representatives Please Read Carefully VIRTUS Data Centres does not accept unsolicited support from search firms for employment openings. CVs/resumes submitted by search firms to any VIRTUS employee without an active, written search agreement for a specified role will become the property of VIRTUS. No fees will be paid for candidates hired from agency submissions made without such an agreement. Existing agency partnerships must adhere to position specific terms outlined in their agreements. Please refrain from calling or emailing regarding this matter.
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e signing, AI anti spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We're looking to cover her absence - hopefully with some overlap for knowledge transfer - with the expectation that the right person to fill this role could become a permanent part of the team. You will take on overall product management for Yoti's market facing identity product - used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year. Principle responsibilities are as follows: Responsibilities Strategy & prioritisation - formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team. Leadership & delivery - management of product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Responsible for providing management and development support to your direct report(s), including providing regular feedback and support to ensure the team is engaged and able to deliver on team and product goals and addressing performance or delivery concerns in a proactive and supportive way. Communication - it is important and expected that you fortify our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed. Contract Details This is a 14 month fixed term contract to cover parental leave, with a view that the role can become permanent after the contract ends. Your experience Given the nature of this role, we expect that you'll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue generating & growing product(s . While not essential - please still apply if this isn't you - the ideal candidate will also have some subject matter knowledge of the digital identity industry. Product management Excellent communication and documentation, for a range of audiences (ranging from engineers to C suite client executives) and ability to 'translate' between audiences Relationship management, internally and externally (with clients, prospects and suppliers) Adept at prioritising and distilling work into key objectives and results, and differentiating between the 'outcomes' and 'output' Knowledge of key technology and design principles and considerations relevant to the product Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc. Competitor and supplier assessment / monitoring Defining and tracking metrics, including good data analysis skills Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum master type experience desirable, PMO type experience desirable) Strong experience working with teams, encouraging continuous improvement in processes and personal development Attention to detail while retaining a guiding focus on ultimate outcomes Subject matter & industry Knowledge specific to the identity / age verification industry, including Legal and regulatory landscape by jurisdiction Upcoming changes Commercial trends Relevant technology standards and developments Relevant certification bodies and certifications (e.g. NIST, ACCS, DISC) Competitor / market landscape analysis Knowledge of methods of verification, evidence (e.g. ID documents) and sources of information Interview Process Stage 1 - Call with a talent acquisition team member (30 minutes) Stage 2 - 1st call with a senior product manager and incumbent (45 minutes) Stage 3 - Panel Interview and meet the CPO (120 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems. AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre employment checks If your application is successful please be aware that as part of our pre employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Mar 11, 2026
Full time
Who we are Born in 2014, Yoti is a digital identity and biometric technology company that makes it safer for people to prove who they are. The Yoti app was designed with privacy at its core, giving people a secure way to prove their identity and share third party credentials with organisations and other people. Today, we have over twenty million app downloads around the world. We've expanded our offering to a suite of business solutions that span identity verification, age verification and estimation, e signing, AI anti spoofing technologies and we continue to think of innovative new offerings. From day one, we've been working to fix an outdated identity system. This is not a journey we make on our own but with policy advisors, think tanks, researchers, academics, humanitarian bodies, our users and everyday people. We are committed to solving identity problems through grassroots research and social purpose initiatives. More about this Team and Project The Senior Product Manager responsible for our core identity product has an exciting new personal project in development, and will be taking some maternity leave soon. We're looking to cover her absence - hopefully with some overlap for knowledge transfer - with the expectation that the right person to fill this role could become a permanent part of the team. You will take on overall product management for Yoti's market facing identity product - used by hundreds of businesses around the world and making it easier for millions of people to prove who they are each year. Principle responsibilities are as follows: Responsibilities Strategy & prioritisation - formulation and creation of alignment around objectives and key results for our identity products, in collaboration with the other relevant members of the product team. Leadership & delivery - management of product team(s) internally to ensure solutions are fit for purpose and the product objectives are delivered with maximum effectiveness. Responsible for providing management and development support to your direct report(s), including providing regular feedback and support to ensure the team is engaged and able to deliver on team and product goals and addressing performance or delivery concerns in a proactive and supportive way. Communication - it is important and expected that you fortify our sales and account management efforts where appropriate, joining meetings with clients and prospects to provide an expert view when needed. Contract Details This is a 14 month fixed term contract to cover parental leave, with a view that the role can become permanent after the contract ends. Your experience Given the nature of this role, we expect that you'll be able to demonstrate solid product management experience with B2B SaaS products (at least 5 years responsible for a revenue generating & growing product(s . While not essential - please still apply if this isn't you - the ideal candidate will also have some subject matter knowledge of the digital identity industry. Product management Excellent communication and documentation, for a range of audiences (ranging from engineers to C suite client executives) and ability to 'translate' between audiences Relationship management, internally and externally (with clients, prospects and suppliers) Adept at prioritising and distilling work into key objectives and results, and differentiating between the 'outcomes' and 'output' Knowledge of key technology and design principles and considerations relevant to the product Commercial acumen to aid in making decisions about viability or solution planning, pricing, etc. Competitor and supplier assessment / monitoring Defining and tracking metrics, including good data analysis skills Team management incl detailed knowledge of agile, scrum, and how to run product teams effectively (scrum master type experience desirable, PMO type experience desirable) Strong experience working with teams, encouraging continuous improvement in processes and personal development Attention to detail while retaining a guiding focus on ultimate outcomes Subject matter & industry Knowledge specific to the identity / age verification industry, including Legal and regulatory landscape by jurisdiction Upcoming changes Commercial trends Relevant technology standards and developments Relevant certification bodies and certifications (e.g. NIST, ACCS, DISC) Competitor / market landscape analysis Knowledge of methods of verification, evidence (e.g. ID documents) and sources of information Interview Process Stage 1 - Call with a talent acquisition team member (30 minutes) Stage 2 - 1st call with a senior product manager and incumbent (45 minutes) Stage 3 - Panel Interview and meet the CPO (120 minutes) What's in it for you? Flexible working Performance based discretionary annual bonus Share Options Internal Share Market Private Medical Insurance Life Insurance Pension Cycle to work scheme Electric Car Scheme 25 days holiday (plus bank holidays) 5 fully paid days of Selfie Time - for your own personal development, volunteering, charity events, etc Team and company activities, Social clubs. Continuous learning opportunities (Annual Training budgets, conferences etc) This is a great opportunity to join a company that is leading the way for innovative and responsible identity verification. We're looking for people who can adapt to a fast paced environment, as well as champion our brand and what we stand for. We value a positive attitude and people who have a collaborative, creative and transparent approach to solving problems. AI Usage during the recruitment process Please read our AI Usage in Recruitment policy to know more about how Yoti uses AI in the recruitment process and our stance on how candidates can use AI during the interview process. We believe in equal opportunities It takes a diverse community of passionate, talented and committed people to build a simpler, more secure way of proving identity. We're an equal opportunity employer, so we welcome applications from people of all backgrounds, with different outlooks and experiences. We are proud to be a Disability Confident employer and we're committed to making our recruitment process as inclusive and accessible as possible. If you have a disability or long term condition and need any adjustments or support during the application or interview process, please let us know - we'll do everything we can to support you and to enable you to bring your best self to our hiring process. Pre employment checks If your application is successful please be aware that as part of our pre employment checks: We will check your details against fraud prevention databases We will check identity; address match; PEPs and sanctions; bank validation, verification, fraud checks, negative data (CCJ, bankruptcy) If our investigations identify fraud or other criminal offences both when applying for a job and during your employment, we will record the details on the relevant fraud prevention databases. This information may be accessed from the UK and other countries and used by law enforcement agencies and other organisations to prevent fraud. Please contact to get information on which fraud prevention databases we use. Talent Pool If we consider that you might be suitable for other roles in the future, we will keep your details so we can contact you about these other roles. If you do not want us to keep your details for this purpose, please e mail or let us know at any stage of the recruitment process. For more information please read our Applicant Privacy Notice.
Student Support Officer Want to help talented students from under-resourced backgrounds access top universities? Join an education charity that believes every young person can make the most of education, unlocking their potential and creating a fairer society. Position: Student Support Officer (internally known as University Access Officer) Location: Birmingham and The Black Country (this job is based Monday to Thursday in three schools each week and regular travel is required, with home working on Fridays) Hours: Full-Time, 37.5 hours a week Contract: Permanent Salary: £26, 227.50 per annum Closing Date: Monday 23rd March at midday Interviews: From Friday 27th March About the Role This vacancy is for a University Access Officer to work in three schools in Birmingham and The Black Country. You will work with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised. Role responsibilities include: Work directly with students, mentoring in an impactful, professional and safe manner. Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative. Assess student progress towards being able to make successful university applications. Upload information onto the Salesforce database. Work proactively with school staff to ensure their cooperation and timely completion of activities. Present at termly school meetings with Senior Management to report on the programmes progress. Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). In schools offering tuition and coaching, responsibilities include matching students with volunteer tutors, monitoring attendance for both students and tutors, and improving engagement. The role also involves evaluating tutorial impact, maintaining positive tutor relationships, managing student-tutor communication, and collaborating with the Tuition & Coaching team to address attendance issues and deliver programmes effectively. You will be provided with regular monthly training so that you can develop your skills and succeed in the role. About You Key skills for this role include: Demonstrable skills in mentoring groups of students and 1:1. Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately. Able to communicate and influence with impact at all levels. Resilient and adaptable. Able to work towards and meet deadlines with a problem-solving mindset. Able to effectively time manage and actively prioritise. Able to work independently, in busy school environments, with an ownership mindset. Skilled in building and maintaining excellent relationships with young people and school staff/leaders Good sense of attention to detail Can demonstrate an ability to take action to keep young people safe and raise concerns. About the Organisation Join an organisation whose mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox and Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day and 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission. As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Outreach Officer, Widening Participation Officer, Education Programme Officer, Student Mentor & Education Programme Officer, Education Outreach Officer, University Access, Student Access Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
Mar 11, 2026
Full time
Student Support Officer Want to help talented students from under-resourced backgrounds access top universities? Join an education charity that believes every young person can make the most of education, unlocking their potential and creating a fairer society. Position: Student Support Officer (internally known as University Access Officer) Location: Birmingham and The Black Country (this job is based Monday to Thursday in three schools each week and regular travel is required, with home working on Fridays) Hours: Full-Time, 37.5 hours a week Contract: Permanent Salary: £26, 227.50 per annum Closing Date: Monday 23rd March at midday Interviews: From Friday 27th March About the Role This vacancy is for a University Access Officer to work in three schools in Birmingham and The Black Country. You will work with school staff at all levels, volunteer tutors and coaches, and with the rest of the team to ensure that the delivery of the programmes is optimised. Role responsibilities include: Work directly with students, mentoring in an impactful, professional and safe manner. Engage with school staff, your Programme Manager, and students in school to ensure that you have fully enrolled cohorts across all programmes. Coordinate the delivery of the programmes across allocated schools, acting as the sole on site representative. Assess student progress towards being able to make successful university applications. Upload information onto the Salesforce database. Work proactively with school staff to ensure their cooperation and timely completion of activities. Present at termly school meetings with Senior Management to report on the programmes progress. Support the wider team by attending university site visits which take place on occasional Saturdays and weekday evenings (paid time off is provided). In schools offering tuition and coaching, responsibilities include matching students with volunteer tutors, monitoring attendance for both students and tutors, and improving engagement. The role also involves evaluating tutorial impact, maintaining positive tutor relationships, managing student-tutor communication, and collaborating with the Tuition & Coaching team to address attendance issues and deliver programmes effectively. You will be provided with regular monthly training so that you can develop your skills and succeed in the role. About You Key skills for this role include: Demonstrable skills in mentoring groups of students and 1:1. Excellent organisation and time management skills, with the ability to deliver multiple programmes and projects at pace and manage administration accurately. Able to communicate and influence with impact at all levels. Resilient and adaptable. Able to work towards and meet deadlines with a problem-solving mindset. Able to effectively time manage and actively prioritise. Able to work independently, in busy school environments, with an ownership mindset. Skilled in building and maintaining excellent relationships with young people and school staff/leaders Good sense of attention to detail Can demonstrate an ability to take action to keep young people safe and raise concerns. About the Organisation Join an organisation whose mission is to support students from under-resourced backgrounds to access top universities, through a unique combination of tuition and in-school mentoring. Benefits include: 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days. PerkBox and Employee Assistance Programme Online Medical assistance Interest-free travelcard loans Cyclescheme loans Paid wellbeing day and 2 paid Volunteering Days Employer's pensions contributions (3%) CPD options in line with L&D programme Staff Mentoring scheme As an equal opportunities employer, we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at the organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to the mission. As a proud to be a Level 1 Disability Confident employer, if you require any reasonable adjustments please contact us. Please note, if you are selected for appointment to the role, you will be subject to a DBS check. You also have experience in roles such as Outreach Officer, Widening Participation Officer, Education Programme Officer, Student Mentor & Education Programme Officer, Education Outreach Officer, University Access, Student Access Officer. Please note this role is advertised by the recruitment agency acting for the client - Not For Profit People.
JUNIOR DIGITAL MARKETING MANAGER ROCHDALE - HYBRID UP TO 38,000 + GREAT BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established consumer goods business who are looking for a Junior Digital Marketing Manager This is a commercially focused digital marketing role sitting within the wider marketing function. The position will play a key part in delivering and optimising paid activity across multiple channels, working closely with agency partners and internal stakeholders. The business is looking for someone with strong paid media experience who understands how to drive measurable results, but who also appreciates the value of brand awareness and full-funnel activation. Around 30% of the media budget sits within paid social and influencer, making performance expertise essential. This is a role for someone who understands how digital activity impacts sales, revenue and wider business performance, and who can confidently work cross-functionally with teams including sales, ecommerce and finance. THE ROLE: Support the planning, briefing and execution of digital campaigns across Paid Social, Google Ads, Amazon Ads, Influencer and Retail Media. Work closely with external media and Amazon agency partners from briefing through to completion. Ensure all campaigns align with global media guidelines. Contribute to influencer briefs, identify suitable partners and understand success metrics. Monitor and analyse performance across the full funnel (TOF, MOF, BOF). Understand how awareness activity feeds into conversion and revenue. Identify high-performing audiences and content and recommend optimisation strategies. Support budget allocation across channels to maximise reach and conversion. Support the growing retail media strategy including digital in-store and retailer platform activity. Understand how online and offline channels connect within an omnichannel strategy. Use platforms such as GA4, Meta Business Manager and Amazon to analyse performance data. THE PERSON: Ideally experience within FMCG, CPG or a well-known eCommerce brand. Must have experience within a Digital Marketing role. Strong hands-on experience activating paid media across multiple channels. Solid understanding of performance marketing KPIs and commercial impact. Knowledge of full-funnel strategy and how brand awareness supports performance. Comfortable managing multiple projects and stakeholders simultaneously. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Mar 11, 2026
Full time
JUNIOR DIGITAL MARKETING MANAGER ROCHDALE - HYBRID UP TO 38,000 + GREAT BENEFITS THE OPPORTUNITY: Get Recruited are recruiting on behalf of a well-established consumer goods business who are looking for a Junior Digital Marketing Manager This is a commercially focused digital marketing role sitting within the wider marketing function. The position will play a key part in delivering and optimising paid activity across multiple channels, working closely with agency partners and internal stakeholders. The business is looking for someone with strong paid media experience who understands how to drive measurable results, but who also appreciates the value of brand awareness and full-funnel activation. Around 30% of the media budget sits within paid social and influencer, making performance expertise essential. This is a role for someone who understands how digital activity impacts sales, revenue and wider business performance, and who can confidently work cross-functionally with teams including sales, ecommerce and finance. THE ROLE: Support the planning, briefing and execution of digital campaigns across Paid Social, Google Ads, Amazon Ads, Influencer and Retail Media. Work closely with external media and Amazon agency partners from briefing through to completion. Ensure all campaigns align with global media guidelines. Contribute to influencer briefs, identify suitable partners and understand success metrics. Monitor and analyse performance across the full funnel (TOF, MOF, BOF). Understand how awareness activity feeds into conversion and revenue. Identify high-performing audiences and content and recommend optimisation strategies. Support budget allocation across channels to maximise reach and conversion. Support the growing retail media strategy including digital in-store and retailer platform activity. Understand how online and offline channels connect within an omnichannel strategy. Use platforms such as GA4, Meta Business Manager and Amazon to analyse performance data. THE PERSON: Ideally experience within FMCG, CPG or a well-known eCommerce brand. Must have experience within a Digital Marketing role. Strong hands-on experience activating paid media across multiple channels. Solid understanding of performance marketing KPIs and commercial impact. Knowledge of full-funnel strategy and how brand awareness supports performance. Comfortable managing multiple projects and stakeholders simultaneously. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Men are dying too young and it doesn t have to be that way. Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we re on a mission to change the face of men s health by making it easier for men to talk, act and live longer healthier lives. Every project, every campaign, every idea adds up to real change. You ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. DO GOOD. Work for Movember. Your Mo-Mission (should you choose to accept it): You will be responsible for growing our portfolio of high-value, workplace fundraising partners which play a vital role in our long-term partnership s strategy. You will have ownership of one of Movember s most important workstreams, working alongside the Partnerships team to secure the long-term partnerships pipeline. This role is joining the team at a critical moment, and there is huge flexibility to make this role your own! This will be achieved by: Developing and implementing the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Developing and managing a robust pipeline of high value workplace or impact prospects Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular) Business Development Work with the Corporate Partnerships team to create a pipeline of high value prospects to ensure annual and long-term fundraising success Develop and implement the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Develop and manages a stewardship plan of prospects with the goal of securing high-value partnerships Develop excellent tailored pitch proposals for philanthropic and/or employee engagement propositions Actively raise the profile and thought leadership credentials of Movember, through a year-round calendar of activity including conferences, panels, webinars and F2F events Strategy, Planning, Reporting and Analysis Achieve revenue targets set for the Partnerships team as part of the annual planning process Deliver regular data, insights and evaluation to inform the Head of New Partnerships on progress and performance Work strategically with other Partnerships Managers within the team to ensure partnership activity across all partners is best-in-class No Moustache Required - but the following are: Minimum 4 years experience in Corporate Partnerships or New Business roles within a fast-paced national team, securing high-value 6 and 7 figure partnerships. Proven track record of developing and executing B2B corporate acquisition strategies that deliver new high-value partnerships. Demonstrated end-to-end partnership development capability, from prospect identification and pipeline build through to close, contract and handover. Experience building and managing a robust pipeline of high-value prospects, including disciplined CRM management (Salesforce or equivalent). Evidence of consistently meeting or exceeding new business revenue targets aligned to an organisational financial strategy. Ability to design and deliver tailored partnership propositions across philanthropic and employee engagement models. Experience preparing and managing partnership contracts in collaboration with legal teams, ensuring compliance and delivery against agreed terms. Strong commercial and market awareness, with experience leveraging ESG, CSR and workplace wellbeing trends to shape partnership opportunities. Not Mission Critical - but for extra bonus points: Experience working within a charity, not-for-profit or social impact organisation securing corporate partnerships. Proficiency in Salesforce or similar CRM systems used for partnership pipeline and reporting. Experience coordinating partnerships across multiple markets or regions, including working within a matrixed or global structure. Exposure to licensing, sponsorship or workplace fundraising partnership models. GOOD CAUSE: Working for Movember, you ll help turn ideas (and moustaches) into millions for men s health. Every bit we raise changes the face of men s health by funding research, improving treatments, and supporting programs that help save lives. We re even shaping government policies on men s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men s health benefits not just men, but all the communities they serve. GOOD VIBES: We love weekends. That s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub. Come the hairy season, the energy cranks up. We re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best. GOOD CREW: Spoiler alert: we re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo. We offer: Hybrid/Flexible working we offer our team a split of home and office working 13 weeks paid Parental Leave and 6 weeks annual leave Health Cash Plan to support the costs of everyday healthcare needs (dental, optical, wellbeing) An Employee Assistance Programme offering face to face counselling, plus legal and financial support A fun stimulating and collaborating culture, with company events Service awards after 3, 5 and 10 year Committees to join Culture team, Equity Diversity & Inclusion Bike to work scheme Half day Fridays for 9 months of the year Being different is how we started. And it s also helped us raise $1 billion for men s health. So, we know the power of diverse experiences, skills and perspectives. Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants skills, experience and knowledge, ensuring all applicants are treated fairly. Do you want to DO GOOD? If so, we d love to hear from you.
Mar 11, 2026
Full time
Men are dying too young and it doesn t have to be that way. Around the world, men are facing a health crisis: prostate cancer, testicular cancer, poor mental health and suicide. At Movember we re on a mission to change the face of men s health by making it easier for men to talk, act and live longer healthier lives. Every project, every campaign, every idea adds up to real change. You ll be part of a purpose-fueled crew who believe making an impact and having fun should go hand in hand. Your mission is calling. DO GOOD. Work for Movember. Your Mo-Mission (should you choose to accept it): You will be responsible for growing our portfolio of high-value, workplace fundraising partners which play a vital role in our long-term partnership s strategy. You will have ownership of one of Movember s most important workstreams, working alongside the Partnerships team to secure the long-term partnerships pipeline. This role is joining the team at a critical moment, and there is huge flexibility to make this role your own! This will be achieved by: Developing and implementing the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Developing and managing a robust pipeline of high value workplace or impact prospects Working collaboratively with other Movember income teams in the UK, Europe and in our other key markets, as well as with other Movember functions locally and globally (marketing and impact in particular) Business Development Work with the Corporate Partnerships team to create a pipeline of high value prospects to ensure annual and long-term fundraising success Develop and implement the UK Corporate (B2B) acquisition strategy, in line with the wider organisational and team strategy Develop and manages a stewardship plan of prospects with the goal of securing high-value partnerships Develop excellent tailored pitch proposals for philanthropic and/or employee engagement propositions Actively raise the profile and thought leadership credentials of Movember, through a year-round calendar of activity including conferences, panels, webinars and F2F events Strategy, Planning, Reporting and Analysis Achieve revenue targets set for the Partnerships team as part of the annual planning process Deliver regular data, insights and evaluation to inform the Head of New Partnerships on progress and performance Work strategically with other Partnerships Managers within the team to ensure partnership activity across all partners is best-in-class No Moustache Required - but the following are: Minimum 4 years experience in Corporate Partnerships or New Business roles within a fast-paced national team, securing high-value 6 and 7 figure partnerships. Proven track record of developing and executing B2B corporate acquisition strategies that deliver new high-value partnerships. Demonstrated end-to-end partnership development capability, from prospect identification and pipeline build through to close, contract and handover. Experience building and managing a robust pipeline of high-value prospects, including disciplined CRM management (Salesforce or equivalent). Evidence of consistently meeting or exceeding new business revenue targets aligned to an organisational financial strategy. Ability to design and deliver tailored partnership propositions across philanthropic and employee engagement models. Experience preparing and managing partnership contracts in collaboration with legal teams, ensuring compliance and delivery against agreed terms. Strong commercial and market awareness, with experience leveraging ESG, CSR and workplace wellbeing trends to shape partnership opportunities. Not Mission Critical - but for extra bonus points: Experience working within a charity, not-for-profit or social impact organisation securing corporate partnerships. Proficiency in Salesforce or similar CRM systems used for partnership pipeline and reporting. Experience coordinating partnerships across multiple markets or regions, including working within a matrixed or global structure. Exposure to licensing, sponsorship or workplace fundraising partnership models. GOOD CAUSE: Working for Movember, you ll help turn ideas (and moustaches) into millions for men s health. Every bit we raise changes the face of men s health by funding research, improving treatments, and supporting programs that help save lives. We re even shaping government policies on men s health worldwide. By meeting directly with lawmakers, and helping them understand how more investment on men s health benefits not just men, but all the communities they serve. GOOD VIBES: We love weekends. That s why our Fridays finish early for nine months of the year. But we also love our office vibe. Because here, it always feels like something big is about to happen. Be it an office-wide surprise birthday party (with cake!) or an open invite for all to hit the pub. Come the hairy season, the energy cranks up. We re talking celebrity visits. Live stunts on-site for TV and radio. And when we hit a fundraising milestone, the office gong might even go off. But, for those who prefer calm, no probs: hybrid working means you work where you feel best. GOOD CREW: Spoiler alert: we re a no-ego, all-impact crew. That means everyone gets a say, from new starters to those leading the charge. Collaboration over hierarchies, curiosity over rigid process. And it s true across all our offices worldwide. We work as one, sharing expertise and celebrating wins. All in the name of making the biggest impact across the globe. United, we Mo. We offer: Hybrid/Flexible working we offer our team a split of home and office working 13 weeks paid Parental Leave and 6 weeks annual leave Health Cash Plan to support the costs of everyday healthcare needs (dental, optical, wellbeing) An Employee Assistance Programme offering face to face counselling, plus legal and financial support A fun stimulating and collaborating culture, with company events Service awards after 3, 5 and 10 year Committees to join Culture team, Equity Diversity & Inclusion Bike to work scheme Half day Fridays for 9 months of the year Being different is how we started. And it s also helped us raise $1 billion for men s health. So, we know the power of diverse experiences, skills and perspectives. Movember is committed to promoting a diverse and inclusive community and workplace - a place where we can all be ourselves, and each have the equal opportunity to succeed and be recognised for our unique contribution. We value the experiences, skills and perspectives of all individuals and actively encourage applications from people with diverse backgrounds. We make recruitment decisions based on applicants skills, experience and knowledge, ensuring all applicants are treated fairly. Do you want to DO GOOD? If so, we d love to hear from you.
Customer Success Manager, US, RBS - Strategic Account Services Job ID: ADCI - BLR 14 SEZ - F07 More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this remote shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The SAS Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in USA. Regular shift timing for this role would be 4 PM to 1 AM IST. About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Key job responsibilities Manage a portfolio of Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer & seller experience. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our SAS program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Mar 11, 2026
Full time
Customer Success Manager, US, RBS - Strategic Account Services Job ID: ADCI - BLR 14 SEZ - F07 More than 300 million customers shop in Amazon's store, and every day, customers browse, purchase, and review products sold by third-party sellers right alongside products sold by Amazon. Since 2000, Amazon has offered this remote shelf space to individuals and companies of all sizes, helping them reach hundreds of millions of customers, build their brands, and grow their business. Fast-forward to the present day, and these third-party seller products account for more than half of all units sold in our store. As a Customer Success Manager (CSM) you would be a part of Strategic Account Services (SAS) Team of Retail Business Services, you will have the exciting opportunity to help shape and deliver on a strategy for managing Amazon Seller Partners. The SAS Program helps small and medium-sized businesses on Amazon. Our team of consultants provides strategic advice with a data-driven, collaborative and customer-focused approach. Our consultants focus on topics like Portfolio Optimization, Product Presentation, Advertising Strategy, Promotions, Fulfillment Strategy, and Brand Building. As a strategic business consultant, you will advise a portfolio of businesses and help them grow fast by mastering the fundamentals of selling on Amazon. Your objective is to support Selling Partners to drive their business growth and program satisfaction by working backwards from their individual targets and developing a roadmap together with your Selling Partners. In addition, you use your analytical know-how to proactively identify untapped potential of each Selling Partner. Given the early stage of this program, you will have the opportunity to take ownership in various projects, help evolve the program and develop expertise in a focused topic area. You will also closely collaborate with Amazon colleagues based in USA. Regular shift timing for this role would be 4 PM to 1 AM IST. About Amazon Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from website to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. Key job responsibilities Manage a portfolio of Sellers to drive sustainable revenue growth, based on a solid understanding of marketplace programs, tools and processes. Analyze customer data on the efficiency of listings, selection, supply chain, advertising, and deals and provide strategic recommendations to maximize the sellers' potential. Implement and track metrics for recording the success and quality of the sellers in your Seller portfolio. Use key metrics to guide your work and uncover hidden areas of opportunity. Build and execute on a joint business plan that delivers on key business opportunities and relevant KPIs for the sellers and Amazon. Conduct deep dive analysis on seller issues and publish recommendations and action plans based on data to improve seller experience. Success will be measured by the performance of your sellers on input metrics and impact on creating a great customer & seller experience. Develop a thorough understanding of the Amazon Marketplace ecosystem. Manage additional projects around our newly launched Paid Service, which includes process improvements, tool and content development, competitive analysis, and sales analysis. Conduct regular WBRs, MBRs with the sellers, highlight business metric performance and building action plans. A day in the life We fill the gap for sellers by providing consultative services as Amazon experts. Internally, we collaborate with a fabulous team across USA to develop our SAS program as we deliver it. As a Customer Success Manager we work with smaller, younger, and more innovative businesses that sell on Amazon. We provide sellers with consulting on various aspects that contribute to faster growth on Amazon, including support with their supply chain, merchandising, selection & conversion and analytics. As a Customer Success Manager, you will have the opportunity to work with small and medium enterprises within the Amazon Marketplace and work closely with them to support them in their strategic growth. Basic Qualifications 2+ years of sales or account management experience 2+ years of digital advertising and client facing roles experience Experience with Excel Experience analyzing data and best practices to assess performance drivers Preferred Qualifications Experience analyzing key open issues and resolution metrics for each of the managed accounts Experience in relationship management within technology, start-ups, or SaaS Platforms Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting AuditBoard is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location: This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for AuditBoard's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market-share across EMEA markets is a must-have. Experience in GRC/Audit GTM roles is strongly preferred. Experience working in high-growth B2B SaaS environments, ideally in a leadership-level IC capacity. A compelling presenter with the ability to both develop high-impact content and lead high-level discussions. Strong strategic thinking and problem-solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C-level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision-making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large-scale initiatives. A second European language is a plus (German/French get extra brownie points). Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! perks may vary based on eligibility/location We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. Background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
Mar 11, 2026
Full time
Who We Are Having surpassed $300M ARR and continuing to grow, Optro is the leading audit, risk, ESG, and InfoSec platform on the market. More than 50% of the Fortune 500, including 7 of the Fortune 10, leverage our award-winning technology to move their businesses forward with greater clarity and agility. And our customers love us: AuditBoard is top-rated on and Gartner Peer Insights. At Optro, we inspire each other to innovate and are proud of what we are producing. We spend each day thinking of new ways to help our customers and contribute to the greater good of our company and our surrounding communities. We are all about assisting each other and breaking through barriers to create the most loved audit, risk, ESG, and InfoSec platform by our customers. This is how we have become one of the 500 fastest-growing tech companies in North America for the seventh year in a row, as ranked by Deloitte! Why This Role is Exciting AuditBoard is seeking a marketing leader to fill our Senior Product Marketing Manager, International position and play a critical role in defining and executing go-to-market strategies for our EMEA markets. This is a high-impact individual contributor role at the senior level, responsible for driving strategic positioning, messaging, and GTM execution for our mature markets, as well as our emerging markets. As a Sr. PMM, you will be the primary business partner for product, sales, and marketing leadership, influencing strategic initiatives that drive market leadership, customer adoption, and revenue growth. You will lead high-visibility projects and partner cross-functionally to ensure we deliver compelling value to the market. If you are a strategic thinker, expert storyteller, and execution-focused leader who thrives in fast-paced environments and enjoys solving complex go-to-market challenges, this role is for you. Location: This is a hybrid role, with a requirement of 1-2 days in the London-based HQ. Key Responsibilities Own and drive the go-to-market strategy for AuditBoard's Platform across EMEA markets, aligning with business objectives and revenue targets. Lead localized GTM and product readiness for emerging markets. Develop and refine category-defining messaging and positioning that differentiates AuditBoard in the market and resonates with key audiences, from audit and GRC professionals. Partner with Sales and Revenue teams to improve win rates through sales enablement programs, deal support, competitive intelligence, and objection handling. Lead product launches and growth initiatives end-to-end, ensuring successful adoption, expansion, and retention. Create high-impact marketing content and assets (e.g., executive narratives, thought leadership, competitive positioning, analyst reports, and sales enablement materials) that drive demand and market awareness. Act as an internal thought leader and evangelist, educating cross-functional teams and ensuring consistent messaging across all channels. Influence roadmap and strategic decisions by serving as the voice of the customer and market, partnering closely with Product and Engineering. Conduct in-depth customer, competitor, and market research, translating insights into actionable strategies. Partner with Regional Marketing to ensure messaging and campaigns reflect local nuances, support speaking opportunities on behalf of AuditBoard, and provide insights on competitors, customer drivers and growth levers. Attributes for a Successful Candidate 10+ years of experience in Product Marketing, GRC, or B2B SaaS with a track record of owning and driving strategic GTM initiatives for enterprise SaaS products. Extensive experience in establishing market-share across EMEA markets is a must-have. Experience in GRC/Audit GTM roles is strongly preferred. Experience working in high-growth B2B SaaS environments, ideally in a leadership-level IC capacity. A compelling presenter with the ability to both develop high-impact content and lead high-level discussions. Strong strategic thinking and problem-solving skills, with the ability to frame complex challenges and drive alignment across stakeholders. Exceptional storytelling and communication skills, with the ability to craft compelling narratives for C-level audiences. Strong analytical mindset with experience leveraging market research, competitive insights, and data analytics to inform decision-making. Proven ability to influence and collaborate across Product, Sales, Marketing, and Executive teams. High degree of ownership, accountability, and autonomy in executing large-scale initiatives. A second European language is a plus (German/French get extra brownie points). Our Company Values Customer obsession: It starts and ends here. Consistently ask yourself how what you're doing creates value for our customers. It's a mindset. Gritty resilience: Make it happen. Find a way. Move fast, stay positive, and do what it takes. Win, together: One team. No silos, no egos. Drive to be the best and support each other's success. Growth mindset: 10x, not 10%. Think in orders of magnitude, not increments. Seek feedback, learn, and improve. Perks Launch a career at one of the fastest-growing SaaS companies in North America! Live your best life (LYBL)! $200/mo for anything that enhances your life Comprehensive employee health coverage (all locations) 401K with match (US) or pension with match (UK) Competitive compensation & bonus program Flexible Vacation (US exempt & CA) or 25 days (UK) Time off for your birthday & volunteering Employee resource groups Opportunities for team and company-wide get-togethers! perks may vary based on eligibility/location We love building strong partnerships, but please note that Optro cannot accept unsolicited resumes from agencies. Any submissions without a signed agreement in place will not create a fee obligation. Background checks are required. Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. This role may have access to highly sensitive data, including employee data, customer data, company financials, and proprietary product information.
