Head of Fundraising £35,000 £40,000 35 hours per week Remote (with occasional travel) Ideal location: Between Manchester & London Travis Talent are proud to be recruiting on behalf of a well-established and nationally respected charity seeking an experienced Head of Fundraising to join their Income Generation team click apply for full job details
Mar 10, 2026
Full time
Head of Fundraising £35,000 £40,000 35 hours per week Remote (with occasional travel) Ideal location: Between Manchester & London Travis Talent are proud to be recruiting on behalf of a well-established and nationally respected charity seeking an experienced Head of Fundraising to join their Income Generation team click apply for full job details
About Sophie Hayes Foundation Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term. We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women). We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience. In the words of our participants, The Programme changed my life s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives. About the Role We can t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community. This role will be at the forefront of the realisation of SHF s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact. You will build a lead small, effective and positive fundraising and communications team. You will develop deep and meaningful relationships with the individuals and organisations while support SHF s work and new supporters we have not met yet. You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes. We know small charity fundraising is no mean feat you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context. You will have the opportunity to get involved in any and all parts of the organisation s work, including policy advocacy, lived and learnt experience co-design, research and service delivery. If you are an energetic, positive, collaborative and experienced fundraiser, we can t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website: Objectives FUNDRAISING Leadership of successful portfolio of grant funding, including stewardship of existing funders, and growth to new ones through high quality applications and proactive identification of opportunities. Development and implementation of income generation and diversification strategies, most particularly through major donors programme and corporate partnerships. Working alongside Executive team to develop programmes enabling new sources of funding to be opened up. Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys. Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice. Funding to be opened up Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys. Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice. COMMUNICATIONS Developing the charity s existing communications efforts into a coordinated, coherent, and impactful strategy, across all communications channels and traditional and social media. Developing and implement opportunities to raise the charity s profile and engagement. Working alongside team members to develop and publicise the charity s policy and advocacy activities, creating and leading innovative communications campaigns. Overseeing the production of all branded materials. Overseeing the charity s duty of care to participants who share their stories, ensuring we approach this with due care and sensitivity, working with the Designated Safeguarding Lead. MANAGEMENT Managing and monitoring all parts of income generation and communications, especially high-quality impact reporting. Managing fundraising budget setting budgets, reporting against them, managing funds, reporting to Board risk & finance committee on fundraising. Building a highly effective small team of 2-3 people outcome-focused and empathetic line management of team members. Contributing as key member of Senior Executive Team to organisational strategy and decision-making. Acting as a senior leader and figurehead within the charity for all parts of development and fundraising. Working closely alongside the Board to unlock potential for income generation and communications. Undertaking any other duties as directed by the CEO which may be required. Experience & Skills Significant success and experience of impactful charitable fundraising from a diverse range of income streams, especially grants, major donors, and corporates. Or comparable experience of business development in another sector. Experience of communications campaigns, PR and marketing. Convincing and engaging written and verbal communication skills. Ability to build excellent collaborative working relationships across a wide range of people; colleagues, external partners and funders. Highly organised. Ability to prioritise workloads, project manage and deliver to deadlines, often with competing priorities. A knowledge of the Modern Slavery sector & trauma-informed practices is desired but not essential, but a commitment to the vision, purpose, and values of Sophie Hayes Foundation is important. Effective line management skills and ability to deliver alongside and through small team. Positive, creative, entrepreneurial, and solutions-focused. Proactive, dynamic, able to work effectively independently.
Mar 10, 2026
Full time
About Sophie Hayes Foundation Sophie Hayes Foundation is a small but mighty charity supporting women survivors of modern slavery and human trafficking as they rebuild their independent lives, free from re exploitation for the long-term. We provide an employability programme which enables survivors to rediscover their skills, build their confidence and sense of purpose, develop workplace skills, and open up opportunities for work placements or volunteering. We also offer a conversational English course, a digital skills programme, and run a survivor network CREW (Creative Resilient Empowered Women). We do all we can to meet survivors where they are in a complex system, flexing and adapting to need as it arises. We also do not accept a system which fails survivors, leaving them at risk of re-exploitation, and engage in policy and advocacy campaigns based on our lived and learnt experience. In the words of our participants, The Programme changed my life s trajectory. We explored our purpose and discussed the idea of work and career as a central part. Sophie Hayes Foundation should not underestimate how much it plays a big role in people's lives. About the Role We can t do any of this work without brilliant and concerted fundraising efforts. SHF is independent and relies on funds from grant-making bodies, individuals, and businesses in our supporter community. This role will be at the forefront of the realisation of SHF s bold strategic ambitions. You will work alongside our small and dynamic executive team to unlock growth, develop new approaches and communicate our impact. You will build a lead small, effective and positive fundraising and communications team. You will develop deep and meaningful relationships with the individuals and organisations while support SHF s work and new supporters we have not met yet. You will be hands on, getting stuck into grant applications, prospecting, communicating, and developing new engagement programmes. We know small charity fundraising is no mean feat you will get all the support and engagement you need from the SHF team and Board to do you very best work, in a hugely meaningful context. You will have the opportunity to get involved in any and all parts of the organisation s work, including policy advocacy, lived and learnt experience co-design, research and service delivery. If you are an energetic, positive, collaborative and experienced fundraiser, we can t wait to hear from you! You can find out more about the mission and values of Sophie Hayes Foundation our website: Objectives FUNDRAISING Leadership of successful portfolio of grant funding, including stewardship of existing funders, and growth to new ones through high quality applications and proactive identification of opportunities. Development and implementation of income generation and diversification strategies, most particularly through major donors programme and corporate partnerships. Working alongside Executive team to develop programmes enabling new sources of funding to be opened up. Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys. Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice. Funding to be opened up Building close relationship with existing supporters and using network to significantly expand network and prospects, through supporter engagement journeys. Ensuring all fundraising activity is in line with the required legislative frameworks and complies with best practice. COMMUNICATIONS Developing the charity s existing communications efforts into a coordinated, coherent, and impactful strategy, across all communications channels and traditional and social media. Developing and implement opportunities to raise the charity s profile and engagement. Working alongside team members to develop and publicise the charity s policy and advocacy activities, creating and leading innovative communications campaigns. Overseeing the production of all branded materials. Overseeing the charity s duty of care to participants who share their stories, ensuring we approach this with due care and sensitivity, working with the Designated Safeguarding Lead. MANAGEMENT Managing and monitoring all parts of income generation and communications, especially high-quality impact reporting. Managing fundraising budget setting budgets, reporting against them, managing funds, reporting to Board risk & finance committee on fundraising. Building a highly effective small team of 2-3 people outcome-focused and empathetic line management of team members. Contributing as key member of Senior Executive Team to organisational strategy and decision-making. Acting as a senior leader and figurehead within the charity for all parts of development and fundraising. Working closely alongside the Board to unlock potential for income generation and communications. Undertaking any other duties as directed by the CEO which may be required. Experience & Skills Significant success and experience of impactful charitable fundraising from a diverse range of income streams, especially grants, major donors, and corporates. Or comparable experience of business development in another sector. Experience of communications campaigns, PR and marketing. Convincing and engaging written and verbal communication skills. Ability to build excellent collaborative working relationships across a wide range of people; colleagues, external partners and funders. Highly organised. Ability to prioritise workloads, project manage and deliver to deadlines, often with competing priorities. A knowledge of the Modern Slavery sector & trauma-informed practices is desired but not essential, but a commitment to the vision, purpose, and values of Sophie Hayes Foundation is important. Effective line management skills and ability to deliver alongside and through small team. Positive, creative, entrepreneurial, and solutions-focused. Proactive, dynamic, able to work effectively independently.
FEDERATION OF BRITISH ARTISTS
City Of Westminster, London
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Mar 10, 2026
Full time
FEDERATION OF BRITISH ARTISTS / MALL GALLERIES Job Description Job Title: Head of Venue Hire and Visitor Experience Hours of Work: Full time. Monday - Friday (sometimes involves evenings) Reports to: Chief Executive Location: Federation of British Artists, 17 Carlton House Terrace, London SW1Y 5BD Target Audiences: Gallery and event hirers, artists Background The Federation of British Artists (FBA) is the national centre for contemporary, figurative art, with administration offices and a large, contemporary gallery space located on The Mall in central London. A major visual arts charity, the FBA comprises of nine of the UK's leading art societies. The art societies are as follows: The Royal Society of British Artists The Royal Society of Portrait Painters The Royal Institute of Oil Painters The Royal Institute of Painters in Water Colours The Royal Society of Marine Artists The New English Art Club The Pastel Society The Society of Wildlife Artists The Hesketh Hubbard Life Drawing Class Vision: Leader in contemporary figurative art, led by artists, for all. Mission: Mall Galleries empowers artists through a busy programme of exhibitions and events, prizes and awards, with a focus on figurative art. Managed by the Federation of British Artists, a visual arts charity founded in 1961, Mall Galleries offers learning and engagement opportunities for everyone Exhibiting and selling figurative art, both in the galleries and online are at the centre of the FBA's activities. This is achieved by providing exhibition services, promoting the exhibitions and artists to as wide a public as possible, facilitating sales and hiring out the spacious galleries to external hirers. Inevitably the organisation has been affected financially by the COVID 19 pandemic. We need to rebuild our finances and reserves. We will do this by increasing sales of art, developing a new venue hire package for an international and national customer, attracting more Friends and donations and improving our systems. A new venue hire package was launched in early 2022. Approx 50% of the year is available for venue hire and the gallery is available for evening events throughout the year. This activity generates a vital income of between £500-600,000. Overview The post holder will be responsible for identifying and securing and then account management for venue hire clients or potential clients and nurturing existing clients. You will be part of the Sales and Marketing Department and work closely with the front of house and art services departments. Overall Purpose of the Role: Targeting and securing venue hire - continually monitor sales performance; identify gaps in the diary. Recognise and target new and suitable opportunities using proactive sales initiatives to generate new enquiries Work with the marketing team to plan and deliver marketing initiatives throughout the year and undertake proactive sales activities in line with this strategy Developing and engaging existing hirers with the aim of securing repeat business Primary account management for all venue hire - both exhibitions and events Working closely across the FBA to ensure successful outcomes Responsibilities: Targeting and Sales Create a strategy to attract venue hire Using the exhibition year create a strategy to attract evening event hire Target and approach prospects with effective digital communications, manage site visits and follow up communications Seek multi-year contracts wherever possible Proactively respond to enquiries Account Management and Delivery Account manage and be the primary point of contact for the client Manage the activities of the Venue Hire Coordinator and coordinate within the FBA team for a smooth and successful delivery of the chosen package especially working closely with the Art Services Manager and the gallery team to plan and manage exhibitions smoothly and the Head of Sales and Marketing Manage the relationship with suppliers and third parties - and review these at regular intervals Ensure all Health and Safety policies and Gallery regulations are complied with and provide all the necessary information to the client alongside the Art Services Manager Review and monitor with the client to improve for the future and create good relations with returning clients Ensure contracting and invoicing take place efficiently and in a timely manner Marketing: Editorial and design - create persuasive content, update the website and other digital platforms, work with designers to produce material Liaise and deliver with the digital marketing coordinator to produce targeted venue hire campaigns Administration: Be self-administering Use and develop the CRM for venue hire prospects and clients and produce analytical reports Update the CRM as necessary Project management: Knowledge of digital channels and what makes good digital content including demonstrable knowledge of editorial style and publishing processes in a digital environment Experience with digital analytics and reporting. Database experience with knowledge of segmentation and targeting Line Manage and Train the Visitor Experience Team: Recruit, train and manage front of house staff to provide excellent customer service. This will include, but not be limited to: Collaboration with colleagues to ensure robust recruitment and training programmes for Duty Officers staff (qualified to be in charge on site), in addition to visitor services training. Championing best practice in customer service, ensuring the visitor services team deliver an exemplary shopping and artwork sales experience to all our visitors. Work with colleagues on Fire & Evacuation and Health & Safety practices, including policy review, daily implementation e.g. training. Cultivate an ethos and practice of perpetual improvement in visitor experience through staff support and development.
Product Marketing Coordinator This role is critical in ensuring Dot Dot Dot s property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you ll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You ll be supported in role by our senior marketing coordinator and head of marketing and business development. The fundamentals of the role Marketing and sales enablement Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot s data protection policies. Product lifecycle management Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You re likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You ll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
Mar 10, 2026
Full time
Product Marketing Coordinator This role is critical in ensuring Dot Dot Dot s property offer meets market demand, business needs, and our social mission. You will manage key parts of the property product lifecycle - from defining value propositions and preparing properties for launch, through to marketing, viewings, and quality control. Working closely with Marketing and Services teams, you ll help ensure our properties are well positioned, well presented, and successfully filled. This is a varied, hands on role combining strategic thinking with operational delivery, and desk based work with regular visits to properties. You ll be supported in role by our senior marketing coordinator and head of marketing and business development. The fundamentals of the role Marketing and sales enablement Develop property messaging, value propositions, and supporting materials. Ensure each property has strong visual assets, including photography, video, and written content. Create and maintain property information sheets for internal and external use. Coordinate property related communications, including Mailchimp viewing emails and location based social media content. Work with the Marketing team to deliver campaigns, promotions, and go to market activity. Viewings organisation and coordination Plan, schedule, and continuously improve the property viewings process. Supervise and support a small team of property viewing assistants (PVAs), including training, quality oversight, and timesheet approval. Ensure PVAs have accurate, up to date product information, sales guidance, and customer engagement support. Occasionally attend viewings to assess quality and gather feedback. Go-to-market planning and execution Visit properties to understand condition, local context, and customer appeal. Support property launch planning, including pricing, audience targeting, and marketing tactics. Coordinate with Marketing to implement campaigns that attract high quality guardians. Track and report on the performance of property launches and viewings. Work cross functionally to ensure alignment between product, marketing, and service standards. Product vision and positioning Support the definition and development of clear, compelling property value propositions. Ensure property products align with business objectives, customer needs, and market trends. Work with Marketing and Services to connect operational quality with external positioning. Market and customer insight Research market needs, pricing, locations, and competitor activity. Develop and refine guardian personas to support effective targeting and communication. Share insights across the business to inform marketing, sales, and product decisions. Handle applicant information responsibly, ensuring personal data is recorded, stored and shared in line with GDPR requirements and Dot Dot Dot s data protection policies. Product lifecycle management Liaise with Services during property setup to ensure standards and product features are embedded from the outset. Oversee the property journey from setup through launch and occupation. Ensure properties are ready for viewings and occupancy through clear coordination and communication. About you You re likely to be able to demonstrate experience of, or aptitude for, much of the following: Interest in our mission and values as an organisation. Confidence in and enthusiasm for meeting people, with good interpersonal skills and a friendly, professional manner. Resourceful and proactive approach - the product marketing coordinator will experience new places, people and challenges and the ability to find practical solutions or seek out advice is critical. Organisation and good attention to detail - someone who prepares in advance for tasks and ensures that every detail is properly addressed. Ability to prioritise workload and efficiently manage diary in order to achieve results and meet deadlines. Responsibility and trustworthiness - able to take responsibility for the safety and security of people and buildings. Ability to translate operational detail into clear, compelling customer facing messaging. You ll have the opportunity to deepen your skills in: IT literacy - you should be willing to learn how to use our CRM, Salesforce, as well as Slack, Google Workspace and other digital platforms. Public speaking - learn how to confidently communicate our mission, values and standards internally. Professional development and self-awareness, supported by access to training such as customer service, brand and behavioural tools. Understanding property guardianship, including how it works in practice, how to explain it clearly, and how to respond to common questions or queries from applicants.
We're looking for a Customer Experience Manager to join us in Leeds. This role will be responsible for Ligentia's commercial success across assigned customer accounts by increasing EBITDA growth through customer retention, increased share of wallet and cross selling of Ligentia products. This involves implementing customer and marketing growth strategies, analysing customer data, ensuring customer success efforts align with business goals, and collaborating with various teams to meet customer needs and exceed expectations. The ideal candidate will be a customer success champion with a commercial mindset, and the ability to build and maintain strong relationships with customers and colleagues. Your Role: Account Management: Oversee a portfolio of customer accounts, monitoring health, driving retention and growth. Business Development: Develop new business within existing accounts, identifying improvement areas. Customer Relationship Management: Serve as the communication link between customers and internal teams. Problem Solving: Proactively identify and resolve customer challenges, ensuring seamless service delivery. Strategic Planning: Contribute to customer growth strategies and analysis. Operational Excellence: Ensure timely delivery of solutions, meet KPIs, and maintain customer health. What You'll Need: Proven work experience as a Customer Experience Manager or in a similar account management role. Demonstrated ability to communicate, present, and influence key stakeholders. Experience in delivering customer-focused solutions based on customer needs. Proven ability to manage multiple customers and projects efficiently. Financial acumen and budget management expertise. Strong problem-solving and analytical skills. Proven ability to improve operational efficiency. Keen understanding of market trends and customer expectations. Strong risk management and contingency planning skills. Ability to adapt to a fast paced, dynamic environment. Proficiency in supply chain management and logistics. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivaled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
Mar 10, 2026
Full time
We're looking for a Customer Experience Manager to join us in Leeds. This role will be responsible for Ligentia's commercial success across assigned customer accounts by increasing EBITDA growth through customer retention, increased share of wallet and cross selling of Ligentia products. This involves implementing customer and marketing growth strategies, analysing customer data, ensuring customer success efforts align with business goals, and collaborating with various teams to meet customer needs and exceed expectations. The ideal candidate will be a customer success champion with a commercial mindset, and the ability to build and maintain strong relationships with customers and colleagues. Your Role: Account Management: Oversee a portfolio of customer accounts, monitoring health, driving retention and growth. Business Development: Develop new business within existing accounts, identifying improvement areas. Customer Relationship Management: Serve as the communication link between customers and internal teams. Problem Solving: Proactively identify and resolve customer challenges, ensuring seamless service delivery. Strategic Planning: Contribute to customer growth strategies and analysis. Operational Excellence: Ensure timely delivery of solutions, meet KPIs, and maintain customer health. What You'll Need: Proven work experience as a Customer Experience Manager or in a similar account management role. Demonstrated ability to communicate, present, and influence key stakeholders. Experience in delivering customer-focused solutions based on customer needs. Proven ability to manage multiple customers and projects efficiently. Financial acumen and budget management expertise. Strong problem-solving and analytical skills. Proven ability to improve operational efficiency. Keen understanding of market trends and customer expectations. Strong risk management and contingency planning skills. Ability to adapt to a fast paced, dynamic environment. Proficiency in supply chain management and logistics. Why Ligentia? Why now? Accelerated growth in one of the most dynamic industries you can imagine. Brilliant customers including some of the world's leading retailers and best known brands. A tech vision and roadmap that will turn heads for all the right reasons. And colleagues with high commitment and unrivaled knowledge, combined with low ego. A flexible work environment that is collaborative, stimulating and shares genuine feelgood for the work we do together. However you look at it, Ligentia is a great place to be right now. Ready to join us? Apply now! To apply, please send an up to date resume to . For more information about how we process your data please visit our privacy policy. Ligentia requests that recruitment agencies do not speculatively submit CVs to us unless expressly requested to do so by a member of our People team. Any CVs sent to us on an unrequested speculative basis will be ignored. Ligentia will not be liable for any fee or commission payments claimed by a recruitment agent in respect to the employment by us of a candidate whose CV was sent to us on an unrequested speculative basis.
Package Description: Are you a recruitment professional ready to take the next step in your career?Do you thrive on building strong partnerships, influencing senior stakeholders, and delivering high-quality recruitment outcomes? Agincare is looking for a dynamic Recruitment Business Partner to lead recruitment for our Head Office and salaried roles across a defined business area click apply for full job details
Mar 10, 2026
Full time
Package Description: Are you a recruitment professional ready to take the next step in your career?Do you thrive on building strong partnerships, influencing senior stakeholders, and delivering high-quality recruitment outcomes? Agincare is looking for a dynamic Recruitment Business Partner to lead recruitment for our Head Office and salaried roles across a defined business area click apply for full job details
A successful aluminium glazing installation business is seeking a Head of Sales to lead its sales function. The role involves driving pipeline growth, implementing structured sales processes, and building client relationships. The ideal candidate will have substantial construction sales experience and a proven track record of winning significant contracts. This position offers a chance to create an accountable sales culture and directly impact business success.
Mar 10, 2026
Full time
A successful aluminium glazing installation business is seeking a Head of Sales to lead its sales function. The role involves driving pipeline growth, implementing structured sales processes, and building client relationships. The ideal candidate will have substantial construction sales experience and a proven track record of winning significant contracts. This position offers a chance to create an accountable sales culture and directly impact business success.
Head of Marketing Manchester (FinTech) Our client, a fast growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech focused, performance led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end to end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high performance, insight driven function that consistently delivers high quality, sales ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead generation driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data driven optimisation. Commercially minded, analytical, and highly performance focused. Strong leadership skills with the ability to inspire, develop, and elevate a high performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions focused, and comfortable operating in a fast paced, scale up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing Manchester
Mar 10, 2026
Full time
Head of Marketing Manchester (FinTech) Our client, a fast growing fintech innovator, is seeking a Head of Marketing with deep expertise in digital demand generation to lead the UK marketing function. This role is central to accelerating customer acquisition, strengthening market presence, and building a scalable, data driven growth engine that fuels commercial performance. The successful candidate will shape and execute a high impact marketing strategy that positions the business as a leading fintech partner, drives qualified pipeline, and delivers measurable ROI. This is a senior, hands on role working closely with the UK leadership team to ensure marketing is a core driver of revenue and market expansion. Key Responsibilities Develop and execute a fintech focused, performance led marketing strategy with a strong emphasis on digital lead generation, conversion optimisation, and pipeline acceleration. Own end to end demand generation and nurture programmes , tightly aligned with sales and revenue targets. Partner with senior leadership to support customer acquisition, market penetration, and product adoption across the UK. Lead multi channel campaigns across digital, paid media, social, content, and automation , leveraging data and technology to scale efficiently. Position marketing as a high performance, insight driven function that consistently delivers high quality, sales ready leads. Monitor and report on campaign performance, funnel metrics, CAC, ROI, and pipeline contribution , providing accurate forecasting and actionable insights. Lead, coach, and develop a marketing team with a strong focus on digital capability, experimentation, and commercial impact . Manage and optimise the marketing budget to maximise return and support sustainable growth. Act as brand guardian , ensuring consistent messaging, value proposition clarity, and a frictionless customer experience across all touchpoints. Build strong relationships with internal teams, external agencies, and strategic partners within the fintech ecosystem. Maintain a hands on approach, contributing directly to campaign execution where needed. Person Specification Proven experience in a lead generation driven marketing role within fintech or B2B financial services . Demonstrated success in building and scaling digital demand generation engines that drive measurable revenue growth. Strong understanding of fintech customer journeys , digital channels, and emerging technologies shaping the sector. Hands on experience with marketing automation , ideally Salesforce and Pardot, and a strong grasp of data driven optimisation. Commercially minded, analytical, and highly performance focused. Strong leadership skills with the ability to inspire, develop, and elevate a high performing team. Strategic thinker with the confidence to operate at Board level while remaining operationally hands on. Experience developing KPIs, managing performance, and using data to optimise results. Agile, solutions focused, and comfortable operating in a fast paced, scale up environment. Benefits 25 days holiday + bank holidays Hybrid working Training & development budgets Interested? Click Apply Now . Head of Marketing Manchester
Category Marketing Controller - Meals Location: Uxbridge Head Office (office-based) Department: Category Marketing Reports to: Category & Insight Director Direct reports: 4 Travel : Regular travel to sites and customers About the role At Pilgrim's Europe, our Category & Insight team provides a clear, forward-looking category vision that drives sustainable growth across the business click apply for full job details
Mar 10, 2026
Full time
Category Marketing Controller - Meals Location: Uxbridge Head Office (office-based) Department: Category Marketing Reports to: Category & Insight Director Direct reports: 4 Travel : Regular travel to sites and customers About the role At Pilgrim's Europe, our Category & Insight team provides a clear, forward-looking category vision that drives sustainable growth across the business click apply for full job details
LOCATION: UK Home Office Based SALARY: £50,000 - £60,000 plus company car and generous bonus scheme Established and growing chemical distributor Selling to manufacturers of composites, thermoset and masterbatch Able to regularly visit the Head Office and commercial team in Southern England Full UK driving license and the Right to work in the UK are both essential Exciting commercial role with a successf click apply for full job details
Mar 10, 2026
Full time
LOCATION: UK Home Office Based SALARY: £50,000 - £60,000 plus company car and generous bonus scheme Established and growing chemical distributor Selling to manufacturers of composites, thermoset and masterbatch Able to regularly visit the Head Office and commercial team in Southern England Full UK driving license and the Right to work in the UK are both essential Exciting commercial role with a successf click apply for full job details
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
Mar 10, 2026
Full time
Head of Retail (UK & Ireland) Location: London (Hybrid - 2-3 days in office & 2/3 days travel to site) Company Overview With a long-standing history, the company are one of the Top 5 leading beauty companies in the world, operating in 100+ countries with 40k+ employees and a portfolio of globally recognised skincare, fragrance and cosmetics brands. Opportunity Their Head of Retail is responsible for defining and delivering the retail strategy across their UK&I brand portfolio, partnering with their Commercial Director to lead retail organisation, drive sales performance, elevate customer experience, and strengthen brand equity across their sites, balancing strategic leadership with hands on retail execution to ensure consistent delivery of luxury standards. Key Responsibilities Retail Strategy & Commercial Performance Define and execute the UK&I retail growth strategy to set sales targets & strategic direction with National Field Sales Managers (tracking KPIs, performance insights, and sales forecasts) Analyse market trends, competitor activity, and consumer behaviour to identify growth opportunities across partners, doors, and channels Leadership & Team Development Lead and develop senior retail leaders and field teams (2 direct NSM reports + indirect oversight across 3 ASM & 15 Store Managers & 300+ in store colleagues) Build a high performance retail culture & support recruitment, onboarding, and succession planning; driving accountability and productivity across field teams Operational Excellence Drive innovation and efficiency in retail operations whilst maintaining luxury standards across stores, counters, and retail environments Ensure strong visual merchandising, staffing models, and stock management Customer Experience Champion luxury service standards and experiential retail; elevating product knowledge and service behaviours across teams Monitor customer feedback and refine service models Retail Partner Management & Cross Functional Collaboration Build strong strategic relationships with key retail partners, advising them on space, visibility, staffing, and commercial terms; act as the senior escalation point for retail issues Work closely with Marketing, Education, Commercial, Supply Chain, and VM to ensure strong launch execution and in store brand activations; representing the internal voice of retail Your Experience Senior multi site retail leadership experience within luxury beauty, cosmetics, or premium retail Proven commercial track record delivering sales growth & experience leading large multi layered field teams Strong understanding of retail operations and luxury service standards through making data driven decisions and utilising strong stakeholder management skills Leadership Profile Commercially driven & strategic yet operationally hands on, eager to collaborate, influence & advise others; agile & solutions focused with a customer centric luxury mindset Offering Competitive salary DOE + 18% bonus + £5k travel allowance 26 days holiday + BH + time off for your Birthday, Marriage & Moving House Private Medical + Enhanced Parental Allowance + 8% Matched Pension + Life Assurance up to 4x salary Generous product allocation & discount + Flexible Fridays + Wellbeing programmes + Incredible L&D opportunities
A dynamic B2B events company seeks a Head of Sales to lead their Sales team in London. In this hybrid role, you'll manage and develop the team to achieve ambitious sales goals, collaborating with senior management to drive the business strategy. The ideal candidate has over 8 years of experience in sales and has a proven track record of managing sizable revenue goals. This role is pivotal for their growth phase as they look to expand their Exhibition business significantly over the next few years.
Mar 10, 2026
Full time
A dynamic B2B events company seeks a Head of Sales to lead their Sales team in London. In this hybrid role, you'll manage and develop the team to achieve ambitious sales goals, collaborating with senior management to drive the business strategy. The ideal candidate has over 8 years of experience in sales and has a proven track record of managing sizable revenue goals. This role is pivotal for their growth phase as they look to expand their Exhibition business significantly over the next few years.
Product Development Manager Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Development Manager (7+ years in Product Development) to lead their product development function across their high-performance protective workwear ranges. This role combines people leadership, technical expertise, and hands-on product ownership, with specific responsibility for our Flame Resistant (FR) and Electric Arc ranges, and potential oversight of the Evolution range, which represents Pulsar's most highly specified and feature-led products. You will manage and support a team of Product Developers, ensuring products are developed to the highest standards of performance, compliance, quality, and commercial viability, while maintaining robust critical paths and on-time delivery. Key Responsibilities Product Development Leadership Lead, mentor, and manage a team of Product Developers, overseeing day-to-day workload, priorities, and performance. Ensure Product Developers are effectively delivering their responsibilities across product research, development, testing, certification, and bulk production. Supporting Head of PECS in best practice standards for product development processes, documentation, and technical accuracy. Support the professional development of the Product Development team through coaching, feedback, and knowledge sharing. Range Ownership & Technical Expertise Take direct ownership of Pulsar's FR and Electric Arc product ranges, acting as the technical authority throughout development and production. Oversee the Evolution range, ensuring highly specified, feature-rich products meet performance, compliance, and commercial requirements. Ensure all products are fit for purpose, meet relevant industry standards, and align with brand positioning and customer expectations. Lead technical decision-making for complex products, materials, constructions, and performance requirements. Product Research & Innovation Drive innovation across assigned ranges through market research, competitor analysis, and exploration of new materials, technologies, and garment features. Work closely with fabric mills and suppliers to source and develop materials that improve performance, durability, sustainability, and cost efficiency. Oversee fabric treatments and advanced garment technologies where required. Ensure cost prices are reviewed and managed to achieve margin targets across all ranges. Identify and mitigate technical risks early in the development process, ensuring compliance and on-time delivery. Critical Path & Delivery Management Manage the product critical paths across all ranges, ensuring Product Developers maintain agreed timelines. Monitor progress across sampling, testing, certification, and production, proactively addressing risks, delays, and bottlenecks. Provide accurate weekly updates to the Head PECS on development status, risks, and mitigation plans. Implement changing prioritises as required by the Head of PECS. Ensure cross-functional alignment with Operations, Sales, and Marketing to support successful product launches. Product Documentation & Specification Oversee the creation and accuracy of all product documentation, including BOMs, technical files, test reports, and certification documentation. Ensure consistency and accuracy of specifications, labelling, and compliance documentation across all ranges. Support and review sampling, fit sessions, and pre-production approvals where required, particularly for complex or high-risk products. Ensure robust version control and data accuracy across product documentation. Standards, Compliance & Ethics Ensure all products comply with relevant standards including EN ISO 20471, RIS 3279 TOM, EN 343, ISO 13688, and applicable FR and Electric Arc standards. Maintain strong working relationships with testing houses and certification bodies. Monitor changes in standards and regulations, assessing impact and leading implementation across existing and future products. Work closely with the Head of PECS to ensure products align with Pulsar's ethical, sustainability, and compliance commitments. Supply Chain & External Collaboration Support the identification, onboarding, and qualification of new factory partners and suppliers. Maintain strong technical relationships with global factories to ensure manufacturing accuracy and product consistency. Work with external trim and component suppliers on new developments and innovations. Support continuous improvement initiatives across the supply chain. Cross-Functional Collaboration Act as a key technical interface between Product Development and Sales, Marketing, and Operations. Support Marketing with technical product information, ensuring accuracy and alignment with launch plans. Participate in sales meetings, product sign-off sessions, and internal presentations as required. Skills & Experience Proven experience in a senior Product Development role within protective workwear. Demonstrable expertise in FR and Electric Arc protective garments (essential). Strong understanding of relevant EN standards, certification processes, and technical file submission. Experience managing and developing Product Developers or similar technical teams. In-depth knowledge of textile performance, fabric and trim testing, and garment construction for protective wear. Commercially aware, with experience managing costs, margins, and product viability. Experience working with global supply chains, including Asia, China, and Europe. Strong organisational and leadership skills, with the ability to manage multiple ranges and complex critical paths. Confident communicator, able to work effectively with senior stakeholders, suppliers, and external partners. High attention to detail and a proactive approach to risk management and continuous improvement. Strong interest in sustainability, compliance, and ethical product development. Benefits: 25 days holiday (plus an additional 5 days after 10 years service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Mar 10, 2026
Full time
Product Development Manager Location: Worcester Permanent, Full Time Hours: Monday-Friday, 37.5 hours per week Hybrid: 1 day per week working from home/flexible hours Salary: £(phone number removed)K About the Role My client designs and manufactures high-visibility, protective clothing for industries like rail, construction, and infrastructure and is seeking an experienced Product Development Manager (7+ years in Product Development) to lead their product development function across their high-performance protective workwear ranges. This role combines people leadership, technical expertise, and hands-on product ownership, with specific responsibility for our Flame Resistant (FR) and Electric Arc ranges, and potential oversight of the Evolution range, which represents Pulsar's most highly specified and feature-led products. You will manage and support a team of Product Developers, ensuring products are developed to the highest standards of performance, compliance, quality, and commercial viability, while maintaining robust critical paths and on-time delivery. Key Responsibilities Product Development Leadership Lead, mentor, and manage a team of Product Developers, overseeing day-to-day workload, priorities, and performance. Ensure Product Developers are effectively delivering their responsibilities across product research, development, testing, certification, and bulk production. Supporting Head of PECS in best practice standards for product development processes, documentation, and technical accuracy. Support the professional development of the Product Development team through coaching, feedback, and knowledge sharing. Range Ownership & Technical Expertise Take direct ownership of Pulsar's FR and Electric Arc product ranges, acting as the technical authority throughout development and production. Oversee the Evolution range, ensuring highly specified, feature-rich products meet performance, compliance, and commercial requirements. Ensure all products are fit for purpose, meet relevant industry standards, and align with brand positioning and customer expectations. Lead technical decision-making for complex products, materials, constructions, and performance requirements. Product Research & Innovation Drive innovation across assigned ranges through market research, competitor analysis, and exploration of new materials, technologies, and garment features. Work closely with fabric mills and suppliers to source and develop materials that improve performance, durability, sustainability, and cost efficiency. Oversee fabric treatments and advanced garment technologies where required. Ensure cost prices are reviewed and managed to achieve margin targets across all ranges. Identify and mitigate technical risks early in the development process, ensuring compliance and on-time delivery. Critical Path & Delivery Management Manage the product critical paths across all ranges, ensuring Product Developers maintain agreed timelines. Monitor progress across sampling, testing, certification, and production, proactively addressing risks, delays, and bottlenecks. Provide accurate weekly updates to the Head PECS on development status, risks, and mitigation plans. Implement changing prioritises as required by the Head of PECS. Ensure cross-functional alignment with Operations, Sales, and Marketing to support successful product launches. Product Documentation & Specification Oversee the creation and accuracy of all product documentation, including BOMs, technical files, test reports, and certification documentation. Ensure consistency and accuracy of specifications, labelling, and compliance documentation across all ranges. Support and review sampling, fit sessions, and pre-production approvals where required, particularly for complex or high-risk products. Ensure robust version control and data accuracy across product documentation. Standards, Compliance & Ethics Ensure all products comply with relevant standards including EN ISO 20471, RIS 3279 TOM, EN 343, ISO 13688, and applicable FR and Electric Arc standards. Maintain strong working relationships with testing houses and certification bodies. Monitor changes in standards and regulations, assessing impact and leading implementation across existing and future products. Work closely with the Head of PECS to ensure products align with Pulsar's ethical, sustainability, and compliance commitments. Supply Chain & External Collaboration Support the identification, onboarding, and qualification of new factory partners and suppliers. Maintain strong technical relationships with global factories to ensure manufacturing accuracy and product consistency. Work with external trim and component suppliers on new developments and innovations. Support continuous improvement initiatives across the supply chain. Cross-Functional Collaboration Act as a key technical interface between Product Development and Sales, Marketing, and Operations. Support Marketing with technical product information, ensuring accuracy and alignment with launch plans. Participate in sales meetings, product sign-off sessions, and internal presentations as required. Skills & Experience Proven experience in a senior Product Development role within protective workwear. Demonstrable expertise in FR and Electric Arc protective garments (essential). Strong understanding of relevant EN standards, certification processes, and technical file submission. Experience managing and developing Product Developers or similar technical teams. In-depth knowledge of textile performance, fabric and trim testing, and garment construction for protective wear. Commercially aware, with experience managing costs, margins, and product viability. Experience working with global supply chains, including Asia, China, and Europe. Strong organisational and leadership skills, with the ability to manage multiple ranges and complex critical paths. Confident communicator, able to work effectively with senior stakeholders, suppliers, and external partners. High attention to detail and a proactive approach to risk management and continuous improvement. Strong interest in sustainability, compliance, and ethical product development. Benefits: 25 days holiday (plus an additional 5 days after 10 years service) Company pension scheme Free onsite parking If you wish to be considered for the role, please contact Joanne Harris on (phone number removed) or email your cv to (url removed)
Our client is a market-leading accountancy, advisory, and tax firm headquartered in Manchester, with an additional office in Liverpool. They specialise in sectors including property, construction, retail, digital and creative, technology. Their comprehensive service offerings encompass accountancy, tax, audit and assurance, transaction services, forensic accounting, and R&D and innovation taxes. Emphasising personalised and practical solutions, they are committed to delivering proactive guidance and positive outcomes for their clients. Join our client on exciting growth phase, with aims of becoming a Top-100 firm in two years time. The role as OMB Tax Advisor is open to technically strong Seniors, Assistant Manager, Managers, and Senior Managers. They would also consider Director, which would command a higher salary to be discussed at interview. The role is full advisory in report format. Some of the responsibilities you can expect to undertake are: Serving as a key member of the OMB team, providing guidance on all aspects of advisory work across various taxes, including income tax, capital gains tax, EMI, and EIS matters. Overseeing people management, training, and work flow coordination. Training junior team members and managing their workload effectively. Addressing daily ad-hoc tax-related queries from clients and colleagues. Enterprise Investment Scheme: assessing the qualifying status of companies, preparing advance assurances, and completing relevant compliance statements. Share schemes: evaluating tax-advantaged scheme eligibility, advising on the tax implications of granting options to staff or consultants, preparing valuations. Contributing to all advisory reports and memos. Conducting technical tax research and presenting findings clearly and concisely. Staying updated on technical expertise, including legislative changes and budget reviews, and sharing insights with staff across the firm as appropriate. Supporting the development of technical and marketing materials for internal and external use.
Mar 10, 2026
Full time
Our client is a market-leading accountancy, advisory, and tax firm headquartered in Manchester, with an additional office in Liverpool. They specialise in sectors including property, construction, retail, digital and creative, technology. Their comprehensive service offerings encompass accountancy, tax, audit and assurance, transaction services, forensic accounting, and R&D and innovation taxes. Emphasising personalised and practical solutions, they are committed to delivering proactive guidance and positive outcomes for their clients. Join our client on exciting growth phase, with aims of becoming a Top-100 firm in two years time. The role as OMB Tax Advisor is open to technically strong Seniors, Assistant Manager, Managers, and Senior Managers. They would also consider Director, which would command a higher salary to be discussed at interview. The role is full advisory in report format. Some of the responsibilities you can expect to undertake are: Serving as a key member of the OMB team, providing guidance on all aspects of advisory work across various taxes, including income tax, capital gains tax, EMI, and EIS matters. Overseeing people management, training, and work flow coordination. Training junior team members and managing their workload effectively. Addressing daily ad-hoc tax-related queries from clients and colleagues. Enterprise Investment Scheme: assessing the qualifying status of companies, preparing advance assurances, and completing relevant compliance statements. Share schemes: evaluating tax-advantaged scheme eligibility, advising on the tax implications of granting options to staff or consultants, preparing valuations. Contributing to all advisory reports and memos. Conducting technical tax research and presenting findings clearly and concisely. Staying updated on technical expertise, including legislative changes and budget reviews, and sharing insights with staff across the firm as appropriate. Supporting the development of technical and marketing materials for internal and external use.
Do you love turning insight into high-impact marketing campaigns that actually drive growth? I'm supporting a market-leading, multi-award-winning organisation as they look to hire a Partnerships Marketing Lead into their growing Partnerships team. Reporting into the Head of Partnerships, you'll take the lead on targeted lead generation and nurture campaigns, working cross-functionally with sales, content, data and marketing teams. This is a hands-on role with real ownership, where strategy meets execution. What You'll Be Doing Designing and delivering inbound, outreach and nurture campaigns Working closely with sales and partnerships to target key customer profiles Managing end-to-end multi-channel campaigns, from brief to delivery and review Coordinating content across email, webinars, video, landing pages and partner channels Monitoring performance, reporting on leads, and optimising campaigns Supporting sales enablement with strong, up-to-date collateral What They're Looking For 5+ years' experience in lead generation and campaign marketing Strong digital marketing and copywriting skills (email & web) Experience with campaign management tools (e.g. Jira), CRM and analytics (GA4, Excel, Salesforce) Highly organised, detail-driven, and confident working cross-department Creative mindset with solid commercial awareness Interested? Get in touch with me to find out more or apply! 51067CCR INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Mar 10, 2026
Full time
Do you love turning insight into high-impact marketing campaigns that actually drive growth? I'm supporting a market-leading, multi-award-winning organisation as they look to hire a Partnerships Marketing Lead into their growing Partnerships team. Reporting into the Head of Partnerships, you'll take the lead on targeted lead generation and nurture campaigns, working cross-functionally with sales, content, data and marketing teams. This is a hands-on role with real ownership, where strategy meets execution. What You'll Be Doing Designing and delivering inbound, outreach and nurture campaigns Working closely with sales and partnerships to target key customer profiles Managing end-to-end multi-channel campaigns, from brief to delivery and review Coordinating content across email, webinars, video, landing pages and partner channels Monitoring performance, reporting on leads, and optimising campaigns Supporting sales enablement with strong, up-to-date collateral What They're Looking For 5+ years' experience in lead generation and campaign marketing Strong digital marketing and copywriting skills (email & web) Experience with campaign management tools (e.g. Jira), CRM and analytics (GA4, Excel, Salesforce) Highly organised, detail-driven, and confident working cross-department Creative mindset with solid commercial awareness Interested? Get in touch with me to find out more or apply! 51067CCR INDLON Portfolio Payroll Ltd is acting as an Employment Agency in relation to this vacancy.
Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) Location: Remote (applicants must currently reside in same country as a FINN Partners office location) Employment: Full-time, direct hire Reports to: Global Intelligence Manager / Senior Analyst of the FINN Partners Global Intelligence Lab Job Summary The Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) position provides high-quality, hands on data analysis and social listening support across Global Intelligence Lab projects within FINN Partners. The Junior Analyst acts as a core data engine for the Lab, and focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr. This role is primarily executional and analytical, and will extract, structure, and interpret large volumes of data via social listening, media intelligence and data analysis, and then craft compelling narratives, write copy, and create analytical insight briefs. This role supports flagship offerings such as always on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is not client facing, so presentation experience and client facing experience are not required for this role. Because this role reports to the department's senior leadership, such close collaboration provides the Jr. Analyst with visibility and learning opportunities beyond that of a typical junior analyst level role. The Jr. Analyst will work closely with our Global Intelligence colleagues and, periodically with our account teams. We are looking for a hands on, analytically curious data Jr. Analyst who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight. This job opportunity will permit you to join a small, evolving intelligence team where your work genuinely shapes outputs, and where you will have exposure to a wide range of FINN Partners' global clients, business sectors, and issues, and where you have opportunity to improve, challenge and redesign frameworks, dashboards, and methodologies, while working within our team culture that actively encourages suggestions, experimentation and new ways of working. You will be trusted with responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior led environment. About the FINN Partners Global Intelligence Lab FINN Partners is an award winning global, integrated marketing agency (public relations, advertising, marketing). Our internal department - the FINN Partners Global Intelligence Lab - is our agency's dedicated marketing research, analytics and intelligence capability. We provide always on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision making. The team works across our client sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. Our Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This Jr. Analyst role sits at the heart of that ambition. Responsibilities Increase the scale, speed and consistency of Global Intelligence outputs. Strengthen FINN's always on monitoring, Pulse and Compete offerings. Enable senior team members to focus on interpretation, storytelling and client engagement. Execute day to day data analysis across social listening, media monitoring and digital intelligence projects. Build, maintain and optimise complex Boolean queries across multiple platforms. Pull, clean and structure datasets for use in Pulse dashboards. Compete reports and ad hoc analysis. Conduct volume, sentiment, share of voice and thematic analysis across brands, competitors and issues. Identify emerging narratives, anomalies, spikes and risks in large datasets. Support trend analysis, audience exploration and message pull through analysis. Quality check data outputs to ensure accuracy, consistency and methodological rigour. Document methodologies, assumptions and limitations clearly, for internal use. Support internal teams with rapid data requests and intelligence "quick turns". Requirements Bachelor's degree or equivalent experience in a quantitative, analytical or communications related field. 1-3 years' experience in data analysis, media intelligence or social listening. Analytically and technically strong applicants who are former employees or are power users of platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr are highly desired. Inside knowledge from platform-side experience is highly desired. Advanced proficiency in at least one major social listening / media intelligence platform. Strong Boolean logic and query building capability. Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning). A self starter who works effectively independently and is someone who has comfort working with large, messy datasets. Curious, detail oriented and motivated by problem solving. Highly proficient in written English, with the ability to clearly annotate findings and insights. Ability to work independently, manage time zones, and deliver to deadlines. High attention to detail and methodological discipline. To Apply Please upload your resume and cover letter detailing your prior work experience. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
Mar 10, 2026
Full time
Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) Location: Remote (applicants must currently reside in same country as a FINN Partners office location) Employment: Full-time, direct hire Reports to: Global Intelligence Manager / Senior Analyst of the FINN Partners Global Intelligence Lab Job Summary The Junior Public Relations Intelligence Analyst (Social Listening and Data Analysis) position provides high-quality, hands on data analysis and social listening support across Global Intelligence Lab projects within FINN Partners. The Junior Analyst acts as a core data engine for the Lab, and focuses on data retrieval, cleaning, tagging, analysis and synthesis, with a strong emphasis on social listening platforms such as Meltwater, Talkwalker, Brandwatch and Sprinklr. This role is primarily executional and analytical, and will extract, structure, and interpret large volumes of data via social listening, media intelligence and data analysis, and then craft compelling narratives, write copy, and create analytical insight briefs. This role supports flagship offerings such as always on monitoring (Pulse), competitive intelligence (Compete) and trend analysis. This position is not client facing, so presentation experience and client facing experience are not required for this role. Because this role reports to the department's senior leadership, such close collaboration provides the Jr. Analyst with visibility and learning opportunities beyond that of a typical junior analyst level role. The Jr. Analyst will work closely with our Global Intelligence colleagues and, periodically with our account teams. We are looking for a hands on, analytically curious data Jr. Analyst who enjoys working deeply with social listening and intelligence platforms and wants the freedom to focus on what they do best: finding patterns, building robust datasets and turning noise into insight. This job opportunity will permit you to join a small, evolving intelligence team where your work genuinely shapes outputs, and where you will have exposure to a wide range of FINN Partners' global clients, business sectors, and issues, and where you have opportunity to improve, challenge and redesign frameworks, dashboards, and methodologies, while working within our team culture that actively encourages suggestions, experimentation and new ways of working. You will be trusted with responsibility, encouraged to challenge how things are done, and given space to grow your technical expertise in a supportive, senior led environment. About the FINN Partners Global Intelligence Lab FINN Partners is an award winning global, integrated marketing agency (public relations, advertising, marketing). Our internal department - the FINN Partners Global Intelligence Lab - is our agency's dedicated marketing research, analytics and intelligence capability. We provide always on monitoring, competitive intelligence, audience insight, trends identification and PR measurement to inform communications strategy, creative development and executive decision making. The team works across our client sectors including travel & tourism, healthcare, financial services, technology, luxury and public affairs, supporting both retained clients and new business globally. Our Lab is in a phase of renewal and growth. We are rebuilding and strengthening our intelligence capability to better serve clients, account teams and leadership with sharper, faster and more actionable insights. This Jr. Analyst role sits at the heart of that ambition. Responsibilities Increase the scale, speed and consistency of Global Intelligence outputs. Strengthen FINN's always on monitoring, Pulse and Compete offerings. Enable senior team members to focus on interpretation, storytelling and client engagement. Execute day to day data analysis across social listening, media monitoring and digital intelligence projects. Build, maintain and optimise complex Boolean queries across multiple platforms. Pull, clean and structure datasets for use in Pulse dashboards. Compete reports and ad hoc analysis. Conduct volume, sentiment, share of voice and thematic analysis across brands, competitors and issues. Identify emerging narratives, anomalies, spikes and risks in large datasets. Support trend analysis, audience exploration and message pull through analysis. Quality check data outputs to ensure accuracy, consistency and methodological rigour. Document methodologies, assumptions and limitations clearly, for internal use. Support internal teams with rapid data requests and intelligence "quick turns". Requirements Bachelor's degree or equivalent experience in a quantitative, analytical or communications related field. 1-3 years' experience in data analysis, media intelligence or social listening. Analytically and technically strong applicants who are former employees or are power users of platforms such as Meltwater, Talkwalker, Brandwatch, or Sprinklr are highly desired. Inside knowledge from platform-side experience is highly desired. Advanced proficiency in at least one major social listening / media intelligence platform. Strong Boolean logic and query building capability. Advanced Excel / Google Sheets skills (pivot tables, formulas, data cleaning). A self starter who works effectively independently and is someone who has comfort working with large, messy datasets. Curious, detail oriented and motivated by problem solving. Highly proficient in written English, with the ability to clearly annotate findings and insights. Ability to work independently, manage time zones, and deliver to deadlines. High attention to detail and methodological discipline. To Apply Please upload your resume and cover letter detailing your prior work experience. While we appreciate the interest of all candidates, we will only respond to those with whom we have a greater interest. About FINN Partners Founded in 2011 on the core principles of innovation and collaborative partnership, FINN Partners has grown from about $24 million in fees to nearly $200 million in fees over ten years, becoming one of the fastest growing independent public relations agencies in the world. The full service marketing and communications company's record setting pace is a result of organic growth and integrating new companies and new people into the FINN world through a common philosophy. With more than 1,300 professionals across 35 offices, FINN provides clients with global access and capabilities in the Americas, Europe and Asia. FINN Partners clients are also supported through longstanding partner agencies and its membership in the PROI network of leading agencies around the world. Headquartered in New York, FINN has offices in: Abu Dhabi, Atlanta, Bangalore, Bangkok, Beijing, Boston, Chicago, Delhi, Denver, Detroit, Dublin, Fort Lauderdale, Frankfurt, Hong Kong, Honolulu, Jerusalem, Kuala Lumpur, London, Los Angeles, Madison, Manila, Mumbai, Munich, Nashville, Orange County, Paris, Portland, San Diego, San Francisco, Seattle, Shanghai, Singapore, Washington D.C. and Yangon.
SF Recruitment have partnered with a growing organisation in Coventry (CV7) who are looking to recruit a Trading Manager on a permanent basis. Working pattern: full time Monday to Friday hybrid (3 days at home 2 in the office) Salary: up to £60,000 Responsibilities will include: To effectively use the 4 levers of Price, Product, Place, and Promotion to achieve budget expectations. Work with the Category Managers and Buyers to improve product life cycle management and ensure stock valuation is kept within budgeted levels. To act as a senior point of contact with suppliers and to be comfortable in negotiating increased supplier revenue, improved trading terms and promotional support from suppliers. Work closely with Head of Trading and Digital Marketing to support category growth and to maximise opportunities on the web. Work closely with the digital team to coordinate the flow of activities from trading through to the digital team to maximise the commercial opportunity of promotions, new products and new brand launches To manage the communication to sales channels for new brands and new products and be part of the NPD matrix team. In the absence of the Head of Trading and Digital Marketing cover any meetings and priority tasks where possible to maintain the efficiency of the department. Carry out any other duties, within reason, as defined by the Head of Trading and Digital Marketing. Active product life cycle management and reduction of obsolete and slow-moving stock. Ensure accurate data integrity is in place. Ensure when new products are set-up all relevant information is provided by the relevant team members Ensure the trading team are continually focussed on implementing category management principles and supply chain/stock disciplines. Lead and develop the team to improve trading results. Motivate and develop individuals. Encourage by example a culture where the current status is challenged and new ways of working are trialled. The person Leadership and motivational skills, with experience of successfully managing a team. Successful track record of category growth. Stock profiling and supply chain experience. Demonstrable track record of exceeding targets. Numerate, good analytical skills and strong attention to detail. Ability to be flexible and to work under pressure. Strong influencing and persuasive skills. Ability to use logical and creative thinking. Competent at managing process to deliver effective procedures. Commercially adept. Strong negotiator with experience of negotiating with senior personnel within "Blue chip" suppliers. Customer focussed with knowledge of basic marketing principles. Self-starter, quick to take the initiative and spot new opportunities.
Mar 10, 2026
Full time
SF Recruitment have partnered with a growing organisation in Coventry (CV7) who are looking to recruit a Trading Manager on a permanent basis. Working pattern: full time Monday to Friday hybrid (3 days at home 2 in the office) Salary: up to £60,000 Responsibilities will include: To effectively use the 4 levers of Price, Product, Place, and Promotion to achieve budget expectations. Work with the Category Managers and Buyers to improve product life cycle management and ensure stock valuation is kept within budgeted levels. To act as a senior point of contact with suppliers and to be comfortable in negotiating increased supplier revenue, improved trading terms and promotional support from suppliers. Work closely with Head of Trading and Digital Marketing to support category growth and to maximise opportunities on the web. Work closely with the digital team to coordinate the flow of activities from trading through to the digital team to maximise the commercial opportunity of promotions, new products and new brand launches To manage the communication to sales channels for new brands and new products and be part of the NPD matrix team. In the absence of the Head of Trading and Digital Marketing cover any meetings and priority tasks where possible to maintain the efficiency of the department. Carry out any other duties, within reason, as defined by the Head of Trading and Digital Marketing. Active product life cycle management and reduction of obsolete and slow-moving stock. Ensure accurate data integrity is in place. Ensure when new products are set-up all relevant information is provided by the relevant team members Ensure the trading team are continually focussed on implementing category management principles and supply chain/stock disciplines. Lead and develop the team to improve trading results. Motivate and develop individuals. Encourage by example a culture where the current status is challenged and new ways of working are trialled. The person Leadership and motivational skills, with experience of successfully managing a team. Successful track record of category growth. Stock profiling and supply chain experience. Demonstrable track record of exceeding targets. Numerate, good analytical skills and strong attention to detail. Ability to be flexible and to work under pressure. Strong influencing and persuasive skills. Ability to use logical and creative thinking. Competent at managing process to deliver effective procedures. Commercially adept. Strong negotiator with experience of negotiating with senior personnel within "Blue chip" suppliers. Customer focussed with knowledge of basic marketing principles. Self-starter, quick to take the initiative and spot new opportunities.
Head of Sales - Events London Hybrid High growth b2b events business seeks a dynamic and strategic-minded Head of Sales to lead their Sponsorship & Expo Sales team. Our client is in a major growth phase with significant investment across people and products. As the Head of Sales, you will play a pivotal role in managing, coaching, and developing the team, ensuring they meet company KPIs and achieve ambitious sales goals. In this role, confidence in working towards aggressive strategic goals is essential. As a front line leader, you will serve as a beacon for the rest of the organization, providing guidance, foresight, and effective day to day management. The role demands a comprehensive view of the sales teams, requiring the implementation of strategies, tools, processes, and metrics that positively impact overall events revenue. They are keen to exponentially grow their Exhibition business over the next 3 to 5 years, and this role reflects their commitment to the vast opportunities the portfolio has to offer. Responsibilities Responsibilities include, but are not limited to: Collaborating with the MD to lead the team's strategic direction, with strong growth campaign management, execution and delivery. Partnering with key internal stakeholders to innovate engagement strategies and provide top tier solutions for client business objectives. Managing, coaching, and developing the Exhibition Sales Executive team and Strategic Delegate Sales team to high levels of performance and ensuring the team achieves company KPIs and sales targets. Recruitment, onboarding and continuous training of the team to maintain maximum opportunities for growth and scale. Provide transparent forecasting and reporting to Senior Management, leveraging analytics and performance data to manage resources, minimize risks and maximize opportunities. Driving the sales process, maintaining control, and fostering quality interactions with decision makers. In addition to these responsibilities, you will work with the MD and Executive Team to design and implement a cohesive business strategy that spans across sales, marketing, and sales enablement teams. Qualifications Minimum 8+ years of hands on sales and C level events management experience. Proven track record of managing sizable revenue goals and teams. Ability to take a metrics and data driven approach to pipeline management with confident forecasting abilities. Comfortable presenting our Value Proposition with clarity and persuasion.
Mar 10, 2026
Full time
Head of Sales - Events London Hybrid High growth b2b events business seeks a dynamic and strategic-minded Head of Sales to lead their Sponsorship & Expo Sales team. Our client is in a major growth phase with significant investment across people and products. As the Head of Sales, you will play a pivotal role in managing, coaching, and developing the team, ensuring they meet company KPIs and achieve ambitious sales goals. In this role, confidence in working towards aggressive strategic goals is essential. As a front line leader, you will serve as a beacon for the rest of the organization, providing guidance, foresight, and effective day to day management. The role demands a comprehensive view of the sales teams, requiring the implementation of strategies, tools, processes, and metrics that positively impact overall events revenue. They are keen to exponentially grow their Exhibition business over the next 3 to 5 years, and this role reflects their commitment to the vast opportunities the portfolio has to offer. Responsibilities Responsibilities include, but are not limited to: Collaborating with the MD to lead the team's strategic direction, with strong growth campaign management, execution and delivery. Partnering with key internal stakeholders to innovate engagement strategies and provide top tier solutions for client business objectives. Managing, coaching, and developing the Exhibition Sales Executive team and Strategic Delegate Sales team to high levels of performance and ensuring the team achieves company KPIs and sales targets. Recruitment, onboarding and continuous training of the team to maintain maximum opportunities for growth and scale. Provide transparent forecasting and reporting to Senior Management, leveraging analytics and performance data to manage resources, minimize risks and maximize opportunities. Driving the sales process, maintaining control, and fostering quality interactions with decision makers. In addition to these responsibilities, you will work with the MD and Executive Team to design and implement a cohesive business strategy that spans across sales, marketing, and sales enablement teams. Qualifications Minimum 8+ years of hands on sales and C level events management experience. Proven track record of managing sizable revenue goals and teams. Ability to take a metrics and data driven approach to pipeline management with confident forecasting abilities. Comfortable presenting our Value Proposition with clarity and persuasion.
As the Head of Aftersales, you will provide senior leadership and strategic direction for all Aftersales operations across Porsche Retail Group, holding full accountability for sustainable revenue growth, margin optimisation, operational excellence, colleague engagement, and exceptional customer satisfaction across Service, Parts, Warranty, Bodyshop, and Insurance. As a member of the senior leadership team, you will develop and deliver the Group Aftersales strategy in line with PRG commercial objectives, Porsche Cars GB standards, FCA regulation, and the expectations of a world-class luxury customer experience. Scope Dealerships:7 locations across the Southeast of England Business Areas:Service, Parts, Warranty, Bodyshop, Insurance Key Interfaces:Head of Finance, Head of Marketing, Head of Business Development, Head of Compliance, Head of Sales, Centre Principals, Aftersales Managers,HR Manager,Porsche Cars GBRegional Managers Direct Reports:(2)Customer Contact Centre Manager, Motorsport Manager Responsibilities Support the Commercial Director in delivering PRG's overall strategy and lead the Group's aftersales direction. Develop and implement an aftersales strategy focused on growth, profitability, and customer retention. Translate Porsche Cars GB objectives into actionable Centre level plans and monitor market trends for opportunities. Partner with Marketing to deliver retention programmes, CRM re engagement, and targeted aftersales campaigns. Ensure consistent, high quality service, parts, warranty, and bodyshop operations across all Centres. Drive efficiency through capacity planning, process optimisation, and strong performance of value added products. Lead, motivate, and develop Aftersales teams, fostering a collaborative and performance driven culture. Manage customer satisfaction and retention metrics, implementing improvement actions where needed. Own the Aftersales P&L, delivering revenue, margin, KPI performance, and commercial improvement initiatives. Use data, systems, and digital tools to drive continuous improvement and advance omnichannel aftersales capability. Maintain robust FCA, regulatory, health & safety, and manufacturer compliance across all Centres. Champion PRG values and ensure delivery of a luxury customer experience aligned with Porsche brand standards. Minimum Qualifications Extensive automotive aftersales experience, including senior leadership. Proven success within luxury or premium automotive brands. Strongtrack recordof delivering revenue growth, profitability, and customer satisfaction. Sound knowledge of F&I processes, FCA regulation, health & safety, and manufacturer programmes. Full UK driving licence and willingness to travel regularly between sites. Desirable Qualifications Retail automotive multi-site or regionalmanagement experience Bachelor's degree in Business, Marketing, or Automotive Retail Management. Manufacturer Leadership Programme graduate. IMI Accreditation (e.g. IMI Level 5 Award in Automotive Management or equivalent). OEM experience and understanding of manufacturer operating models. Experience leading large, multi-site teams. In return, we offer Competitive basic salary and bonus scheme. A Porsche Electric Company Car Option of a VW Group Vehicle at preferential leasing rates 35 days holiday per year, with extra for long service Private Medical Insurance Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Centre Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
Mar 10, 2026
Full time
As the Head of Aftersales, you will provide senior leadership and strategic direction for all Aftersales operations across Porsche Retail Group, holding full accountability for sustainable revenue growth, margin optimisation, operational excellence, colleague engagement, and exceptional customer satisfaction across Service, Parts, Warranty, Bodyshop, and Insurance. As a member of the senior leadership team, you will develop and deliver the Group Aftersales strategy in line with PRG commercial objectives, Porsche Cars GB standards, FCA regulation, and the expectations of a world-class luxury customer experience. Scope Dealerships:7 locations across the Southeast of England Business Areas:Service, Parts, Warranty, Bodyshop, Insurance Key Interfaces:Head of Finance, Head of Marketing, Head of Business Development, Head of Compliance, Head of Sales, Centre Principals, Aftersales Managers,HR Manager,Porsche Cars GBRegional Managers Direct Reports:(2)Customer Contact Centre Manager, Motorsport Manager Responsibilities Support the Commercial Director in delivering PRG's overall strategy and lead the Group's aftersales direction. Develop and implement an aftersales strategy focused on growth, profitability, and customer retention. Translate Porsche Cars GB objectives into actionable Centre level plans and monitor market trends for opportunities. Partner with Marketing to deliver retention programmes, CRM re engagement, and targeted aftersales campaigns. Ensure consistent, high quality service, parts, warranty, and bodyshop operations across all Centres. Drive efficiency through capacity planning, process optimisation, and strong performance of value added products. Lead, motivate, and develop Aftersales teams, fostering a collaborative and performance driven culture. Manage customer satisfaction and retention metrics, implementing improvement actions where needed. Own the Aftersales P&L, delivering revenue, margin, KPI performance, and commercial improvement initiatives. Use data, systems, and digital tools to drive continuous improvement and advance omnichannel aftersales capability. Maintain robust FCA, regulatory, health & safety, and manufacturer compliance across all Centres. Champion PRG values and ensure delivery of a luxury customer experience aligned with Porsche brand standards. Minimum Qualifications Extensive automotive aftersales experience, including senior leadership. Proven success within luxury or premium automotive brands. Strongtrack recordof delivering revenue growth, profitability, and customer satisfaction. Sound knowledge of F&I processes, FCA regulation, health & safety, and manufacturer programmes. Full UK driving licence and willingness to travel regularly between sites. Desirable Qualifications Retail automotive multi-site or regionalmanagement experience Bachelor's degree in Business, Marketing, or Automotive Retail Management. Manufacturer Leadership Programme graduate. IMI Accreditation (e.g. IMI Level 5 Award in Automotive Management or equivalent). OEM experience and understanding of manufacturer operating models. Experience leading large, multi-site teams. In return, we offer Competitive basic salary and bonus scheme. A Porsche Electric Company Car Option of a VW Group Vehicle at preferential leasing rates 35 days holiday per year, with extra for long service Private Medical Insurance Life Assurance DC Pension Scheme Employee Assistance Program - support and advice on issues impacting your wellbeing Preferential rates on several products and services, including high street brands, restaurants, gyms and Porsche products Centre Porsche Retail Group Head Office is located at the home of Porsche Cars GB. Located conveniently just off junction 12 of the M4, adjacent to a retail park, gym, petrol station and well known furniture brands. Enjoy a heavily subsidised restaurant serving delicious breakfast and lunch options, along with a fantastic barista bar to fuel your day. Plus, we offer free on site parking for all staff members. Company Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South East. Our journey embodies the Porsche DNA, a love of sports cars and a passion for excellence and challenging the status quo. Our centres feature state of the art facilities and highly trained staff to ensure that the purchasing, servicing, and ownership experience of Porsche customers are of the highest quality.
An incredible new opportunity has become available thanks to the rapid growth at the multi-award-winning Diaspora Insurance. Reporting directly to the Channels Director the Insurance Sales Manager will be leading an office- and field-based team of tied and independent sales advisors selling life insurance and related pure protection products, setting sales goals, developing strategies, and training sales advisors and field sales agents to meet targets while ensuring client satisfaction and regulatory compliance, requiring strong leadership, sales acumen, and interpersonal skills to motivate the team and analyse market trends for growth. Key duties involve recruiting, coaching, performance monitoring, implementing sales plans, and maintaining client relationships, all while adhering to industry standards like FCA guidelines. Core Responsibilities Team Leadership: Recruit, train, and mentor a team of office sales advisors and independent sales agents to achieve individual and collective sales targets. Business Unit Strategic Planning: Develop and implement business plan and marketing strategies tailored to specific client segments. Sales Strategy: Develop and implement effective strategies to meet or exceed sales targets for new and existing business. Performance Monitoring: Track and analyse sales metrics (KPIs) to identify trends, provide feedback, and prepare forecasts for senior management. Performance Management: Set sales goals, monitor performance metrics, and provide feedback and coaching. Regulatory Compliance: Ensure all sales practices meet standards set by regulatory bodies (such as the FCA in the UK) and internal company policies. Relationship Management: Build and maintain long-term relationships with key stakeholders. Customer Support: Handle escalated customer inquiries, mediate disputes, and ensure high levels of client satisfaction. Market Analysis: Stay updated on industry trends, competitor activities, and market Reporting: Manage sales administration, maintain records, and report progress to senior management. Required Skills, Experience & Qualifications Education: Typically requires a Bachelor's degree in Business, Finance, Marketing, or a related field. Experience: Proven experience as a Sales Manager in the life insurance industry. Five (5)+ years of experience in life insurance sales, with at least 2 years in a supervisory or managerial role. Technical Skills: Proficiency in CRM software, Policy Admin System, sales analytics tools, and Microsoft Office Suite. Soft Skills: Strong negotiation, interpersonal communication, and strategic thinking abilities. Strong understanding of life insurance products and services. Recruitment, training, excellent leadership and team management skills. Exceptional communication and interpersonal abilities. Ability to develop and execute sales strategies. Strong analytical and problem-solving skills What you will get in return: Job Types: Full-time, Permanent Pay: £35,000.00 to 40,000.00 per year plus generous overrider commission Benefits: Access to branded company pool cars 28 days paid annual leave (including bank holidays) Company events Company pension Free parking Headquartered in Birmingham, UK, Diaspora Insurance is a fast-growing insurance company focussed on crafting and delivering bespoke insurance and risk management solutions to specialised niche market of African expatriates in the UK. The company is introducing Life Cover and related pure protection covers to its menu of products and is looking for an experienced Sales Manager to head the business unit.
Mar 10, 2026
Full time
An incredible new opportunity has become available thanks to the rapid growth at the multi-award-winning Diaspora Insurance. Reporting directly to the Channels Director the Insurance Sales Manager will be leading an office- and field-based team of tied and independent sales advisors selling life insurance and related pure protection products, setting sales goals, developing strategies, and training sales advisors and field sales agents to meet targets while ensuring client satisfaction and regulatory compliance, requiring strong leadership, sales acumen, and interpersonal skills to motivate the team and analyse market trends for growth. Key duties involve recruiting, coaching, performance monitoring, implementing sales plans, and maintaining client relationships, all while adhering to industry standards like FCA guidelines. Core Responsibilities Team Leadership: Recruit, train, and mentor a team of office sales advisors and independent sales agents to achieve individual and collective sales targets. Business Unit Strategic Planning: Develop and implement business plan and marketing strategies tailored to specific client segments. Sales Strategy: Develop and implement effective strategies to meet or exceed sales targets for new and existing business. Performance Monitoring: Track and analyse sales metrics (KPIs) to identify trends, provide feedback, and prepare forecasts for senior management. Performance Management: Set sales goals, monitor performance metrics, and provide feedback and coaching. Regulatory Compliance: Ensure all sales practices meet standards set by regulatory bodies (such as the FCA in the UK) and internal company policies. Relationship Management: Build and maintain long-term relationships with key stakeholders. Customer Support: Handle escalated customer inquiries, mediate disputes, and ensure high levels of client satisfaction. Market Analysis: Stay updated on industry trends, competitor activities, and market Reporting: Manage sales administration, maintain records, and report progress to senior management. Required Skills, Experience & Qualifications Education: Typically requires a Bachelor's degree in Business, Finance, Marketing, or a related field. Experience: Proven experience as a Sales Manager in the life insurance industry. Five (5)+ years of experience in life insurance sales, with at least 2 years in a supervisory or managerial role. Technical Skills: Proficiency in CRM software, Policy Admin System, sales analytics tools, and Microsoft Office Suite. Soft Skills: Strong negotiation, interpersonal communication, and strategic thinking abilities. Strong understanding of life insurance products and services. Recruitment, training, excellent leadership and team management skills. Exceptional communication and interpersonal abilities. Ability to develop and execute sales strategies. Strong analytical and problem-solving skills What you will get in return: Job Types: Full-time, Permanent Pay: £35,000.00 to 40,000.00 per year plus generous overrider commission Benefits: Access to branded company pool cars 28 days paid annual leave (including bank holidays) Company events Company pension Free parking Headquartered in Birmingham, UK, Diaspora Insurance is a fast-growing insurance company focussed on crafting and delivering bespoke insurance and risk management solutions to specialised niche market of African expatriates in the UK. The company is introducing Life Cover and related pure protection covers to its menu of products and is looking for an experienced Sales Manager to head the business unit.
