Business Support, Compliance & Risk Management

  • Jones Lang LaSalle Incorporated
  • City, Birmingham
  • Dec 12, 2025
Full time Legal

Job Description

An exciting opportunity has arisen for a position which will deliver formal governance processes and procedures for across multiple service areas, supporting contract management. This role will provide accurate, compliant, and structured commercial administration support for multiple service-type contracts across various regions, ensuring legal rigour in contract interpretation, adherence to governance standards, and effective stakeholder collaboration. Contract Administration & Governance Administer and maintain contract documentation, including variations, correspondence, and audit-ready filing systems. Support contract managers with interpretation and application of legal provisions in service agreements. Maintain organised digital and physical communication channels for contract-related queries, ensuring timely responses. Operate and update change control registers and schedules of rates, verifying accuracy against contractual terms. Ensure compliance with contractual governance, spend authorisations, and audit requirements. Strong ability to interpret, apply, and explain contractual clauses and legal documents. Attention to detail, accuracy, and compliance mindset. Organised, methodical, and confident in maintaining document control systems. Basic understanding of facilities management contracts or commercial service agreements. Analytical approach with a willingness to learn benchmarking and commercial auditing practices. Clear and concise communicator, able to engage diverse stakeholders. Proactive problem-solving attitude with a client-focused approach. Stage 1 - Core Competency Build: Mastering contract administration, governance compliance, and legal interpretation relevant to service contracts. Stage 2 - Analytical Exposure: Supporting commercial assurance, cost reviews, and benchmarking activities; developing proficiency in supplier performance analysis. Stage 3 - Progression Readiness: Taking on increased responsibility in cost audit reviews, value engineering projects, and process improvement leadership, progressing towards Commercial Analyst or Senior Cost & Commercial Audit Analyst roles. Legally qualified (LLB, paralegal certificate, or equivalent) or have demonstrable contract-law expertise. Highly organised with strong administrative skills. Detail-focused with excellent record-keeping ability. A collaborative team player able to work with internal and external stakeholders. Adaptable to changing priorities while maintaining accuracy. Committed to quality and governance standards. Enthusiastic about developing commercial analytical capabilities. Legal qualification or equivalent experience in contract law interpretation. Competence in MS Office applications (Excel, Word, Outlook). Clear written and verbal communication skills. Experience in contract administration or facilities management environments. Exposure to governance/compliance procedures and audit requirements. Basic familiarity with cost analysis and benchmarking methods. Working knowledge of contract management systems.If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .