Gas Planner / Scheduler Location - West London Full Time - Perm 25k Per Annum
Our client is looking for a Gas Planner/Scheduler, previous experience within repairs/maintenance/housing would be advantageous. As a Gas Planner/Scheduler, you are the key person communicating between the resident and maintenance worker. The role involves tasks such as-
- Providing customer service to residents and customers/tenants.
- Arranging appointments for residents/tenants regarding maintenance/repair issues within their properties.
- Scheduling appointments for maintenance / repair work.
- Dealing with resident queries and offering general support to maintenance help desk organising appointments with trade's people to carry out the appointments in a cost effective and organised manner.
- Dealing with queries from residents, changing appointment.
- Rescheduling appointments and scheduling prioritising emergency repair issues.
- Closing jobs ready for invoicing.
- Logging current jobs onto company database.
- Working with Supervisors and trades people to organise and schedule work.
- Updating and changing information as the job changes.
- Ordering equipment needed for the job.
- General Admin duties such as filing, scanning etc.
Skills and experience required.
- For this role, you must have a good telephone manner, be organized, have the ability to prioritize work, and pay attention to detail, experience in gas, repairs & maintenance is needed.
A reference contact must be provided upon application.