Senior Administrator

Your new company
Working for a leading firm of Accountants and Business Advisers operating across the UK, Ireland and the Nordics, we have over a wide network of employees and an abundance of inspiring opportunities to join one of our many offices! We are a top ten accountancy firm in the UK and are the number one largest SME practice.
Monday - Friday 37.5 hours per week.
26,000 - 28,000 salary depending on experience.

Your new role
Experienced and proficient in the Administrator tasks, with additional ownership for:
ASSISTING IN THE SMOOTH RUNNING OF THE OFFICE, WITH ACCOUNTABILITY FOR:
Answering, screening, and forwarding incoming phone calls in a professional manner
Responsible for office key management, security, and access management
Knowledge of office supply needs and inventory management
Ability to serve as a point of contact for various office matters, addressing enquiries promptly
Acts as a main point of contact for contractors, organising and coordinating their services when necessary

PROVIDING EFFECTIVE, GENERAL ADMIN SUPPORT TO THE OFFICE, AND WIDER UK BUSINESS, INCLUDING:
Creating and updating documents using the Microsoft Office suite and maintaining high standards of formatting and accuracy
Proficient in the use of document management systems
Managing the employee starter & leaver process for the office, including organising welcome packs for new starters
Supports the induction/onboarding process for new staff joining Azets
Managing calendars and providing diary support as requested for local office departmental and team meetings
Books travel and accommodation arrangements in line with company policy
Creates expenses for chargeable staff accurately and promptly

PROVIDING TECHNICAL ADMINISTRATION SUPPORT TO THE OFFICE, INCLUDING:
Maintaining practice management systems and ensuring data quality
Expertise in the onboarding processes
Raising client invoices including cloud software, payroll and any other invoice as requested
Knowledgeable of the invoicing systems and payment processes
Knowledge of the Tax investigation and renewal processes
Managing and organising data effectively. This includes data entry, data analysis and maintaining databases accurately
Prepares comprehensive client packs for chargeable staff, ensuring accuracy and completeness
Conducts thorough proofreading of documents to ensure accuracy and professionalism

TEAM MANAGEMENT
Mentors and coaches' administrators, fostering their professional growth and development
Coordinates a small team of administrators, managing workload distribution effectively
Assists with hiring and training administrative staff, coordinating leavers, and collaborates with HR as needed

SUPPORTING THE OFFICE ON BUSINESS DEVELOPMENT AND EMPLOYEE ENGAGEMENT ACTIVITIES, SUCH AS:
Organising office/marketing events with current and prospective clients
Organises company events, meetings, and conferences, managing logistics and coordination
Supporting Business Development activities by development of proposals
Owning the delivery of employee engagement activities including actions from D&I & ESG initiatives etc
Preparing timesheets for maternity and long-term sickness, supporting chargeable staff as needed.

What you'll need to succeed
CLIENT FOCUS
Excellent verbal and written communication skills
Good client and stakeholder management skills, with the ability to build and maintain relationships at all levels
GENERAL ADMINISTRATION SKILLS
Demonstrates strong organisational skills to effectively manage tasks and responsibilities
Excellent attention to detail and accuracy in all tasks, ensuring high-quality work output
Proficient at multi-tasking and successfully working on a number of ongoing tasks at any one time
Applies problem-solving techniques to address challenges and find practical solutions
Awareness of, and compliance with, company policies and procedures
Good understanding of anti-Money Laundering and other mandatory regulatory compliance together with obtaining a sound understanding of internal processes and individual responsibility for reporting breaches
Basic project management skills in order to deliver work on time and to budget
Commitment to maintaining confidentiality and upholding ethical standards in all aspects of work
TECHNICAL ADMINISTRATION SKILLS
Has an awareness of the budgeting timescales, for a particular aspects of assignments, on chargeable tasks
Careful timesheet narration for chargeable work capturing accurate analysis of work undertaken, completed daily
Familiarity with practice management system including timesheets and expenses
IT & SYSTEMS SKILLS
Proficiency in the Microsoft Office Suite including word, excel, PowerPoint and TEAMs
Competent in key performance software, with support, inc CCH, Microsoft Office, Azets Reach, CoZone
MANAGEMENT SKILLS
Confident in delegating tasks to others and managing any points of escalation to resolution
Inspires commitment, recognises contributions of others and motivates their colleagues to complete their work to a good quality
Demonstrates emotional intelligence in managing their team and colleagues to create an inclusive and engaged office environment

What you'll get in return
Our benefits include hybrid & flexible working, birthday leave, professional subscription and much more

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)