Hays Business Support

People Coordinator Location: Telford / Shropshire (Hybrid Working Available) Temp 9 months max Your new company Hays are delighted to be recruiting for a People Coordinator on behalf of a well-established and highly regarded organisation. This is an excellent opportunity to join a supportive People team and play a key role in delivering a customer-focused HR service across a diverse workforce. The organisation is committed to creating an inclusive and positive workplace culture while providing excellent opportunities for professional development. ensuring efficient and right first-time service to employees and managers. Acting as the first point of contact for people-related queries, you will support a broad range of HR activities throughout the employee life cycle, maintaining accurate records and delivering an excellent customer experience. Your new role As a People Coordinator, you will provide high-quality administrative and transactional HR support, ensuring an efficient and right-first-time service to employees and managers. Acting as the first point of contact for People-related queries, you will support a broad range of HR activities throughout the employee lifecycle, maintaining accurate records and delivering an excellent customer experience Key responsibilities will include: Acting as the first point of contact for HR queries from employees and managers. Maintaining accurate employee records and updating HR systems. Processing starters, leavers, contractual changes and employee life cycle administration. Preparing contracts, offer letters and employment documentation Coordinating recruitment administration, onboarding and pre-employment checks. Supporting compliance activities including DBS, right-to-work and audit requirements. Producing and maintaining HR reports and supporting data quality initiatives. Assisting with HR projects, system improvements and continuous improvement activities. What you'll need to succeed To be successful in this role, you will have previous experience working within an HR, People or Shared Services environment and enjoy delivering excellent customer service while managing multiple priorities.You will also have: Experience providing HR administration or transactional support. Previous experience maintaining HR systems and employee data. Strong organisational skills with excellent attention to detail. Experience handling confidential information sensitively and professionally. Good understanding of HR processes and the employee life cycle. Strong communication skills and a customer-focused approach. Confident IT skills, including Microsoft Office and HR systems CIPD Level 3 qualification or equivalent experience. What you'll get in return This is a fantastic opportunity to develop your HR career within an established and supportive organisation. You'll gain exposure to the full employee life cycle, work with experienced HR professionals and benefit from ongoing training and development opportunities. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or contact Martin Boulton at Hays for a confidential discussion about this opportunity.Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed). Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company This is a well-established and growing manufacturing business with a reputation for delivering high-quality products and excellent customer service. Due to continued growth, they are looking to appoint a Temp to Perm Sales Support Administrator to join their friendly and supportive team. The role is currently based in Oldham and will relocate to Bredbury later this year, offering a fantastic opportunity to become part of an evolving business. Your new role As a Sales Support Administrator, you will play a key role in supporting the day-to-day operations of the business, acting as a central point of contact for customers, suppliers and internal teams. This is a varied position combining customer service, administration and operational support within a fast-paced manufacturing environment. Key responsibilities will include: Managing incoming enquiries from customers and suppliers via telephone and email Processing customer orders and maintaining accurate records on internal systems Preparing documentation to support production planning activities Liaising with production teams to monitor order progress and provide customer updates Welcoming visitors and managing site attendance procedures Supporting health and safety initiatives and promoting a safe working environment Providing general administrative support to ensure smooth business operations What you'll need to succeed To be successful in this role, you will have previous administration and customer service experience, ideally gained within a manufacturing or production-led environment. You will be highly organised, confident in communicating with a range of stakeholders and comfortable managing multiple tasks simultaneously. You will also have: Strong administration and data management skills Excellent customer service and relationship-building abilities Previous experience working with customers, suppliers or production teams Good knowledge of Microsoft Office, including Outlook, Excel, Word and Teams Strong attention to detail and accurate record-keeping skills Excellent verbal and written communication skills The ability to work independently and collaboratively within a team An understanding of sales and operational processes Access to your own transport and the ability to travel to the Bredbury location following relocation What you'll get in return Competitive rate of 13.85 plus holiday pay per hour Opportunity to join a stable and growing business Supportive and collaborative team environment Varied role with opportunities to develop your skills On-site working environment with free parking available Long-term career opportunity What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company An established and growing professional services organisation is seeking a Business Management Administrator to join its Farnham office. With ambitious growth plans, a collaborative culture and a strong commitment to employee development, this business has built a reputation for delivering exceptional service whilst investing heavily in its people. The organisation prides itself on fostering a supportive and inclusive environment where individuals are encouraged to develop their skills, contribute ideas and progress their careers. This is an exciting opportunity to join a successful business during a period of continued growth, supporting a busy office and becoming an integral part of the wider team. Your new role As a Business Management Administrator, you will play a key role in ensuring the smooth and efficient operation of the office. Working closely with the Business Management Team, you will provide comprehensive administrative and business support across multiple departments whilst helping to maintain excellent standards of service for both internal and external stakeholders. Your responsibilities will include: Supporting the day-to-day running of the office, including facilities, supplies and equipment management. Maintaining accurate records, databases, filing systems and archived documents, both electronic and paper-based. Providing administrative support across the organisation, including monthly billing activities and managing requests through internal support systems. Coordinating meetings, appointments and meeting room bookings. Liaising with colleagues, clients, suppliers and external partners to ensure effective communication and service delivery. Organising internal events, team-building activities, social functions and charity initiatives. Identifying opportunities to improve administrative processes and helping to drive greater efficiency across the business. Ensuring administrative procedures are followed and that confidential information is managed appropriately. This is a varied and rewarding opportunity ideally suited to someone who enjoys being at the centre of a busy office environment and takes pride in delivering first-class administrative support. What you'll need to succeed To be successful in this role, you will have previous experience in an administration, business support, office coordinator or operations support position and be comfortable managing a varied workload in a fast-paced environment. You will also demonstrate: Strong organisational and multitasking skills. Excellent written and verbal communication abilities. A proactive and positive approach to work. High levels of accuracy and attention to detail. Experience maintaining confidential information and sensitive records. Confidence using Microsoft Office and business systems. The ability to prioritise changing workloads and work effectively across multiple teams. A solution-focused mindset with a willingness to suggest and implement process improvements. A collaborative approach combined with the ability to work independently when required. Candidates should have GCSE Maths and English (or equivalent) and proven experience working within a professional office environment. What you'll get in return In return, you will join a growing and supportive organisation that genuinely values its employees and offers excellent opportunities for professional development. Benefits include: Flexible working hours around core business hours. 25 days' annual leave plus additional holiday-related benefits. Additional wellbeing day each year. Employee Assistance Programme. Health Cash Plan. Employee discounts and rewards platform. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee referral incentives. Life assurance cover. Regular company events and recognition programmes. Ongoing training and career development opportunities. What you need to do now If you are an experienced Administrator, Business Support Administrator, Office Coordinator or Operations Administrator looking for a varied and rewarding position within a growing professional services organisation, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Our client is a leading accountancy and business advisory practice with a strong presence across Central and Southern England. Known for its collaborative culture, commitment to employee development and ambitious growth plans, the business invests heavily in its people, technology and client service delivery. Employees benefit from a supportive team environment where continuous learning, progression and professional development are actively encouraged. Your new role As an Accounts & Corporation Tax Administrator, you will play a central role in ensuring the smooth and efficient administration of client accounts and tax-related processes. Working closely with internal teams and external clients, you will be responsible for managing documentation, supporting submissions, coordinating deadlines and maintaining high standards of compliance and organisation. Key responsibilities will include: Maintaining organised and secure records of client documents, returns and correspondence. Managing accounts submissions and monitoring their successful processing. Coordinating Corporation Tax payment reminders, submissions and repayments. Providing clients with guidance on documentation requirements and key deadlines. Communicating professionally with clients and responding to queries. Managing incoming and outgoing professional clearance requests. Supporting billing administration and service line documentation. Liaising with HMRC and monitoring responses where required. Ensuring administrative policies, procedures and compliance standards are maintained. Providing broader administrative support including scanning, document management and record keeping. This is a busy and varied position that would suit someone who enjoys organising processes, managing deadlines and delivering exceptional administrative support within a professional office environment. What you'll need to succeed To be successful in this role, you will be an organised and proactive administrator with excellent attention to detail and a strong commitment to delivering high-quality work. You will ideally have: Previous administrative experience with a proven track record of taking on increasing responsibility. Strong organisational and time management skills. Excellent written and verbal communication skills. High levels of accuracy and attention to detail. The ability to handle confidential information with discretion and professionalism. Experience managing multiple priorities and meeting deadlines. Confidence using Microsoft Office and other business software systems. A positive, self-motivated and team-oriented approach. GCSE Maths and English at Grade 5 or above, or equivalent qualifications. Experience working within a fast-paced office environment. What you'll get in return In return, you'll join a growing and forward-thinking professional services organisation that genuinely values its people and is committed to supporting career development. Benefits include: Flexible working hours around core hours of 10am to 4pm. Ongoing opportunities to develop technical knowledge and professional skills. A varied role within an experienced and supportive team. 25 days' annual leave plus additional holiday-related benefits. Dedicated wellbeing initiatives, including an annual Wellbeing Day. Employee Assistance Programme. Health Cash Plan. Pension and salary sacrifice schemes. Cycle to Work Scheme. Employee recognition programmes and referral bonuses. Regular company events and social activities. What you need to do now If you're a highly organised administrator seeking a long-term career opportunity within a growing accountancy and business advisory environment, we'd love to hear from you. If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Sales & Customer Account Manager required for new job opportunity in Chesterfield Chesterfield 28,000 - 30,000 Office based and 1 day working from home after probation passed Early Finish Fridays Are you an experienced customer service, sales support or account management professional looking for a varied role where you can build customer relationships, manage complex quotations and play a key part in driving business growth? We are recruiting for a Sales & Customer Account Manager to join a successful and growing business based in Chesterfield. This is an excellent opportunity for someone who enjoys balancing customer service excellence with commercial awareness, sales support and account development. Working closely with customers and internal teams, you will manage the full customer journey from enquiry through to fulfilment. You will be responsible for processing orders, preparing and following up quotations, identifying sales opportunities, providing updates on stock availability and delivery schedules, and ensuring customers receive an exceptional service at every stage. This role requires a highly organised individual who thrives in a fast-paced environment, can manage multiple priorities and is committed to building long-term customer relationships. Key Responsibilities Manage customer enquiries via telephone and email. Obtain, verify and process customer orders accurately and efficiently. Transfer orders through to fulfilment and provide updates on delivery schedules. Explain stock shortages, expected delivery dates and back-order information. Produce, manage and follow up complex quotations to maximise conversion rates. Build strong customer relationships and deliver a high level of account management. Increase order values by recommending related products and services. Review customer purchasing history to identify opportunities for growth. Develop and qualify opportunities generated through marketing, field sales and national account teams. Monitor open order reports and proactively resolve issues affecting delivery performance. Maintain back-order reports and customer expediting information. Communicate effectively with customers regarding order progress and delivery expectations. Report market trends, competitor activity and customer feedback to management. Continuously identify and implement process improvements. Work collaboratively with external sales teams to achieve business objectives. About YouWe are looking for someone with: Previous experience within sales administration, account management, customer service or inside sales. Strong experience processing orders and managing complex quotations. Excellent customer engagement and relationship-building skills. Commercial awareness and the ability to identify upselling opportunities. Strong administration and organisational skills with exceptional attention to detail. Experience working within a busy, fast-paced environment. Good working knowledge of Microsoft Office. The ability to manage multiple priorities simultaneously. Strong written and verbal communication skills. A proactive and solution-focused approach. The ability to work independently whilst contributing positively to a wider team. Ideally with experience within a sales support, customer service or commercial administration environment. What's on Offer? Salary of 28,000 - 30,000 Permanent, full-time position 38.5 hours per week Monday to Thursday: 8:30am - 5:00pm Friday: 8:30am - 2:30pm finish Flexible approach to lunch breaks One day hybrid working per week following successful completion of a six-month probation period 25 days annual leave plus bank holidays Supportive and collaborative team environment Excellent opportunity to develop a long-term career within a thriving business If you're passionate about delivering outstanding customer service, building customer relationships and supporting business growth through effective account management and sales administration, we'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

(Fixed-Term Contract) till July 2027 Bournemouth based - parking on site 15.33 - 15.85 per hour Are you a highly organised administrator with excellent attention to detail and a passion for delivering outstanding customer service? We're looking for a proactive HR Services Administrator to join a busy and supportive HR team. This is a fantastic opportunity to develop your HR experience while supporting the full employee lifecycle, recruitment activities, and onboarding processes within a fast-paced environment. The Role As a key member of the HR Services team, you'll provide professional administrative support across recruitment and employee lifecycle processes, ensuring a smooth and efficient experience for applicants, managers and employees. Key Responsibilities Coordinate recruitment and onboarding activities for new starters. Produce contracts, contract variations, employment letters and leaver documentation. Maintain employee records and ensure accurate data entry within the HR system. Monitor key deadlines and ensure service level agreements and payroll deadlines are met. Support compliance processes, including Right to Work and DBS checks. Act as a first point of contact for HR-related queries, providing professional advice and guidance. Assist with reporting, data quality checks and process improvements. Support large-scale recruitment campaigns and student hiring initiatives. Build strong working relationships with stakeholders across the organisation. Contribute to continuous improvement initiatives to enhance HR processes and service delivery. Provide administrative support across the wider HR function as required. About You We're looking for someone who can thrive in a busy environment and deliver a high-quality service with professionalism and accuracy. Essential Skills & Experience Experience in a fast-paced administrative role handling high volumes of work. Excellent data entry and administration skills with strong attention to detail. Proven ability to prioritise workload and meet deadlines. Strong communication and customer service skills. Confident using Microsoft Office, including Word, Outlook and Excel. Experience maintaining confidential information and handling sensitive data. Comfortable working with technology and learning new systems. Desirable Previous HR administration experience. Experience using HR systems. Understanding of employment legislation and HR best practice. CIPD Level 3 qualification, or willingness to work towards it. Knowledge of Right to Work, DBS or immigration processes. What We're Looking For You'll be: Highly organised and proactive. Detail-oriented and accurate. Flexible and adaptable. Able to work independently and as part of a team. Committed to delivering excellent customer service. Passionate about continuous improvement and finding better ways of working. Why Apply? This is an excellent opportunity to join a collaborative HR team where you'll gain valuable experience across recruitment, onboarding and employee administration while making a real impact on service delivery. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Working for a Durham-based organisation which designs, builds, and maintains vital utility networks Your new role The successful candidate will be responsible for accurately transferring data from the original system to a new platform, ensuring information is correctly entered, validated, and maintained throughout the transition process.This is an excellent opportunity for someone with strong administration and data processing skills who enjoy working with accuracy and attention to detail. Key Responsibilities Transfer data from an existing system into a new database. Verify and validate information to ensure data accuracy and integrity. Identify and resolve any data discrepancies, duplicates, or missing information. Maintain confidentiality and security of sensitive company data. Update records and ensure information is current and accurate. Liaise with internal departments to clarify and obtain missing data where required. Undertake general administrative duties associated with the data migration project. Person Specification-Essential Requirements Previous experience in an administration or data entry role. Excellent attention to detail and a high level of accuracy. Strong IT skills, including Microsoft Excel and Microsoft Office applications. Ability to work with large volumes of data efficiently. Good organisational and time-management skills. Strong communication skills, both written and verbal. Ability to work independently and meet project deadlines. . If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company Working for a long-established family business specialising in building projects and funeral services throughout Dartmouth and the surrounding area. 35 Hour Week comprising of the following: Monday 8.30am - 5.00pm Tuesday to Thursday 9.00am - 5.00pm. Friday 9.00am - 4.30pm Salary between 28k - 30k depending on experience. We are seeking an organised and proactive Office Manager to oversee the day-to-day administration and financial operations of the business. This is a varied and rewarding role that combines finance, office management, customer service, payroll and business support responsibilities.The successful candidate will play a key role in ensuring the smooth running of the office, maintaining accurate financial records, supporting the Managing Director and providing an outstanding experience for customers, suppliers and colleagues.Please note the below: The holiday year runs from 01st January to 31st December. A standard 22 days plus Bank Holidays are applicable. (30 days total) 4 days should be kept for the Easter Break. 7 days should be retained for the Christmas shut down. So, 11 days are available by request. Your new role Office & Business Operations Manage day-to-day office administration and reception activities. Serve as a key point of contact for customers, suppliers and business partners. Coordinate diaries, appointments and meetings. Manage incoming calls, emails and correspondence. Maintain efficient filing, record-keeping and office systems. Order and manage office supplies and equipment. Ensure office facilities remain organised, safe and well-maintained. Support business compliance activities and record management. Chase overdue accounts by telephone/email/ letter. HR & Employee Administration Maintain employee records and HR documentation. Support holiday, sickness and statutory pay administration. Assist with onboarding and general employee administration. Ensure HR records remain accurate and confidential. Executive & Customer Support Provide administrative support to the Managing Director. Prepare quotations, correspondence and business documentation. Coordinate funeral administration and customer communications where required. Support marketing and advertising activities. Assist with special projects and other business initiatives. Finance & Accounts Manage sales and purchase ledgers using Sage. Prepare customer invoices and sales accounts. Process supplier payments and maintain payment schedules. Complete VAT returns and banking reconciliations. Maintain petty cash records. Process weekly payroll and associated PAYE and NIC reconciliations. Manage subcontractor payment records and tax documentation. Monitor outstanding accounts and undertake credit control activities. Provide cost information and support project costing processes. What you'll need to succeed Strong Microsoft Office skills. Excellent organisational and time-management abilities. High level of accuracy and attention to detail. Strong written and verbal communication skills. Ability to manage confidential information with discretion. Self-motivated with a proactive and flexible approach. Previous experience in accounts, office management or business administration. Working knowledge of Sage or equivalent accounting software. AAT level 3 would be advantageous. Personal Qualities Professional and approachable. Trustworthy and dependable. Positive and customer-focused. Able to prioritise workloads and work independently. Collaborative team player with strong interpersonal skills. Smart and professional appearance What you'll get in return Lovely family run work environment. Good working hours. Pension contribution 30 days holiday What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Interim Contact Centre Manager 27 - 30 per hour PAYE + Holiday Pay 3-Month Contract Monday to Friday No Weekend Working I'm working with a large housing organisation who are looking for an experienced Contact Centre Manager to provide interim leadership across a high-volume customer contact operation. This is a hands-on leadership role where you'll oversee a high-volume customer contact operation handling around 30,000 calls per month, leading a team of approximately 60 employees across reception, contact centre and back-office functions. The organisation is looking for an experienced manager, ideally from a housing background, who can quickly establish credibility, provide visible leadership, manage performance and keep a critical customer service operation running effectively. The Role Lead and manage a team of approximately 60 staff Directly manage 2 Senior Team Leaders and 4 Team Leaders Oversee a high-volume contact centre environment handling around 30,000 calls monthly Manage service delivery against key KPIs and SLAs Drive service improvements and operational efficiencies Support and improve performance across teams Monitor workforce planning, productivity and customer outcomes Analyse and report on performance data and service metrics Ensure excellent customer service standards are maintained across both telephony and back-office functions Approximately 80% of the role is focused on contact centre operations, with the remaining 20% supporting customer service administration and back-office teams. About You Proven experience managing a contact centre or customer operations function Strong people management and performance management skills Experience leading through Team Leaders and management layers Comfortable working in a fast-paced, KPI-driven environment Strong reporting and data analysis capability Ability to identify and implement service improvements Housing sector experience would be highly desirable, although candidates from large-scale customer contact environments will also be considered Systems Experience (Desirable) QL Housing Management System Netcall Telephony System What's on Offer? 27 - 30 per hour PAYE plus holiday pay Immediate start available Monday to Friday working pattern No weekend working required Opportunity to make an immediate impact within a busy customer-focused service This is an ideal opportunity for an experienced Contact Centre Manager, Customer Services Manager or Operations Manager who can hit the ground running and provide strong leadership from day one! Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company This is an opportunity to join a well-established, national organisation. With a strong reputation for professionalism, compassion and customer care, the business is undergoing continued transformation and investment in its people agenda. You'll be joining a supportive HR team during a busy and rewarding period, where you'll have the opportunity to make a real impact while working closely with stakeholders across a diverse workforce. Your new role As Employee Relations Specialist, you will provide expert advice and guidance on a wide range of complex and high-volume employee relations cases. Working closely with HR colleagues and operational managers, you will ensure cases are managed fairly, consistently and in line with employment legislation and company policies.Key responsibilities will include: Managing disciplinary, grievance, absence management and performance-related cases. Providing coaching and guidance to managers on ER best practice. Supporting investigations, hearings and appeals. Ensuring compliance with employment law and internal policies. Identifying trends and recommending proactive solutions to reduce ER risk. Supporting wider HR projects and organisational change initiatives where required. What you'll need to succeed Previous experience in a dedicated Employee Relations role. Strong working knowledge of UK employment legislation. Proven ability to manage a varied and complex ER caseload independently. Excellent stakeholder management and influencing skills. Ability to balance a pragmatic commercial approach with compliance and best practice. CIPD qualification or working towards a qualification is desirable but not essential. What you'll get in return A 6-month fixed-term opportunity within a supportive and collaborative HR team. 200- 300 day rate - Depending on Experience Exposure to a varied and interesting ER caseload. Flexible and hybrid working arrangements. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A well-established charitable organisation is seeking an ICT Support Officer to join their team. This is an excellent opportunity for an experienced IT professional with strong technical troubleshooting skills and a customer-focused approach to support users across the organisation. Your new role Working closely with colleagues and external IT support providers, you will provide day-to-day ICT support, ensuring users have the systems, equipment, and access required to work effectively. Your responsibilities will include: Providing first-line support for Microsoft 365, hardware, software, and general IT queries. Managing user accounts, permissions, and access requests within Microsoft 365. Troubleshooting and resolving technical issues across laptops, desktops, printers, and mobile devices. Coordinating laptop builds, configurations, and equipment handovers for new starters and leavers. Supporting the setup, administration, and maintenance of mobile phones and related devices. Assisting with telephony systems, including user setup, extensions, voicemail, and call routing. Maintaining accurate records of ICT assets, equipment, and user allocations. Liaising with external support providers to escalate and resolve technical issues. Supporting software updates, system improvements, and device deployments. What you'll need to succeed Previous experience in an ICT Support, IT Support, or Service Desk role. Strong knowledge of Microsoft 365 administration and account management. Experience troubleshooting hardware, software, and user access issues. Knowledge of new starter and leaver processes, including device setup and collection. Experience supporting mobile devices and telephony systems. Knowledge of ICT security best practice, including MFA and access management. Strong organisational skills with the ability to manage multiple priorities. A proactive and solutions-focused approach to problem-solving. What you'll get in return Competitive salary and benefits package. The opportunity to work within a supportive and collaborative team. Exposure to a varied and hands-on ICT environment. Values led charity sector environment. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Head of Patient Access & Operations Lincoln 60,000 + 5,000 Car Allowance or Electric Vehicle + Bonus + Relocation Package Hays has been exclusively engaged by HTG-UK to lead the search for a Head of Patient Access & Operations. Based at their Lincoln HQ, this is a pivotal leadership appointment within a growing national healthcare organisation. Every patient journey starts with access. Whether it's arranging transport for a hospital appointment, coordinating a discharge or responding to changing operational demands in real time, the teams behind the scenes play a vital role in ensuring patients receive the care and support they need. As HTG-UK continues to grow, they're looking for an exceptional leader to take ownership of patient access, operational control and planning across a complex national operation. Reporting to the Operations Director and forming part of the Senior Management Team, you'll lead a team of approximately 100 colleagues responsible for patient transport services, journey planning and operational control. You'll ensure the organisation delivers a safe, efficient and compassionate service whilst maintaining strong performance across multiple contracts. This is a role where you'll combine strategic leadership with operational excellence. You'll use data and insight to drive performance, optimise resources, improve patient experience and ensure services continue to evolve in line with the organisation's ambitious growth plans. A key focus of the role will be leading transformation. HTG-UK is investing in technology, automation and AI to enhance patient access, operational planning and service delivery. You'll play a central role in embedding these changes, ensuring teams embrace new ways of working whilst maintaining exceptional standards. You'll also provide senior leadership during periods of operational pressure and major incidents, working closely with NHS stakeholders, Integrated Care Boards and senior colleagues across the business. We're keen to hear from experienced operational leaders who have successfully led large teams within complex, fast-paced environments. Backgrounds could include healthcare, patient transport, ambulance services, transport operations, contact centres, control rooms or other time-critical service operations. Most importantly, you'll be a confident leader who can deliver results through people, drive positive change and build high-performing teams. Package 60,000 salary 5,000 car allowance or leased electric vehicle Annual bonus of up to 15% 28 days holiday plus bank holidays Pension scheme Relocation support of up to 8,000 For a confidential discussion and further information regarding this exclusive opportunity, please contact Will Taylor at Hays in Lincoln. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Newcastle upon Tyne Full Time PermanentCompetitive Salary + Excellent Benefits Hays Professional Services are delighted to be partnering with a highly successful and growing organisation to recruit a People & Training Lead. This is an exciting opportunity to join a business with ambitious growth plans, where people development, employee engagement and organisational excellence are at the heart of its success.As the organisation continues to expand through both organic growth and acquisitions, they are seeking an experienced HR professional to play a pivotal role in supporting and developing their people strategy while driving training, development and change initiatives across the business. The Opportunity Reporting into the senior leadership team, the People & Training Lead will be responsible for supporting the delivery of people and learning initiatives across the organisation. This is a varied and hands-on role, offering exposure to employee relations, recruitment, onboarding, performance management, training and organisational change. You will work closely with managers and stakeholders across the business, ensuring people processes remain compliant, effective and scalable while supporting employees through periods of growth and integration activity. Key Responsibilities Support the delivery of the organisation's People and Training strategy. Act as a trusted advisor to managers on employee relations and people matters. Coordinate recruitment, onboarding, induction and probation processes. Support performance management and employee development initiatives. Maintain accurate employee records and ensure compliance with employment legislation. Assist with organisational change, acquisitions, employee integration and communications. Monitor and support learning and development activities across the business. Support the full employee life cycle, including exit interviews and retention initiatives. Analyse people data and provide insights to support decision-making. About You We are looking for a proactive and relationship-focused HR professional who is passionate about developing people and supporting business growth.You will ideally have: Previous experience in a generalist HR or People role. Exposure to learning and development activities. Experience supporting organisational change, acquisitions, TUPE or integration activities. Excellent stakeholder management and communication skills. Strong organisational and administrative capabilities. CIPD Level 3 or above, or equivalent practical experience. Benefits The successful candidate will enjoy an attractive benefits package including: 22 days annual leave, increasing with service up to 30 days Additional birthday leave Salary sacrifice pension scheme Fully funded professional development and training support Regular social events throughout the year Employee competitions and incentives Apply Now If you're an experienced HR professional looking to join a growing organisation where you can make a genuine impact on people, training and organisational development, we'd love to hear from you. To find out more about this opportunity, please contact Hays for a confidential discussion. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A highly regarded car agency, with a reputation for excellence. Your new role Maintain accurate and up-to-date employee records in HR databases (e.g., HRIS systems). Assist with end-to-end recruitment: job postings, interview scheduling, and candidate communication. Conduct all compliance checks, including references and DBS verifications. Support onboarding and offboarding processes including documentation preparation and induction coordination. Address employee queries regarding HR policies, benefits, and procedures in a timely and professional manner. Assist with HR projects and the preparation of regular reports. Support absence management: track and report on sickness, annual leave, and other absences. Ensure compliance with HR policies, employment law, and data protection regulations. Provide general administrative support including filing, photocopying, and correspondence. Perform ad hoc tasks as required to support the HR team and wider business. Training Coordination Coordinate all aspects of staff training and development programs. Maintain training records and ensure compliance with mandatory training requirements. Schedule training sessions, liaise with internal/external trainers, and ensure logistical arrangements are in place. Assist with identifying training needs in collaboration with line managers and HR leadership. Prepare and distribute training materials, feedback forms, and certificates. Monitor and evaluate training effectiveness and produce regular reports on training metrics. Support new employee inductions and orientation sessions. Ensure training activities align with company objectives and individual development plans. What you'll need to succeed Solid understanding of HR and recruitment processes, including job posting, interviewing, onboarding, and offboarding. Familiarity with training coordination, including logistics planning, tracking, and evaluation of training programs. Awareness of GDPR and data privacy regulations in handling employee and candidate information. Up-to-date knowledge of employment law, including equality, discrimination, and documentation such as contracts and P45s. Experience using HR databases and spreadsheet software for tracking data. Knowledge of best practices in employee onboarding and learning & development (L&D). Awareness of various sourcing strategies (e.g., job boards, social media). Strong written and verbal communication skills. What you'll get in return The opportunity to work for a fantastic organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Senior Buyer UK Fusion Energy (UKFE) STEP Programme West Burton, Nottinghamshire 44,290 + Bonus + Outstanding Defined Benefit Pension Hybrid Working Minimum 3 Days Per Week On Site Help Build The Commercial Foundations Of The UK's Fusion Energy Future UK Fusion Energy (UKFE) is delivering STEP, the programme established to create the world's first prototype fusion power plant. Bringing together government, industry and world-leading expertise, the programme is laying the foundations for a future fusion energy sector in the UK. As UKFE continues to grow, procurement plays a critical role in ensuring the right suppliers, partnerships and commercial frameworks are in place to support delivery. This is an opportunity to join at a formative stage and influence how a nationally significant programme engages with the market, manages commercial risk and develops its supply chain strategy. The Role Working as part of UKFE's Commercial Function, you'll support complex procurement activity across a diverse portfolio of requirements, helping shape sourcing strategies, engage the market and deliver robust commercial outcomes. This is far more than a transactional buying role. You'll work with senior stakeholders across the organisation, helping to navigate commercial challenges, support strategic decision-making and ensure procurement activity is delivered within a robust governance framework. Responsibilities will include: Leading complex procurement and sourcing activities Developing procurement and category strategies Managing supplier engagement and market interactions Supporting major commercial and procurement decisions Ensuring compliance with Procurement Act 2023 and associated governance requirements Building effective relationships across internal and external stakeholder groups Supporting commercial assurance and procurement best practice Contributing to the development of supplier and partnership strategies Managing procurement risk within a complex programme environment What We're Looking For We're interested in procurement professionals who combine strong commercial judgement with the ability to influence stakeholders and operate effectively within a complex, highly regulated environment. You will be able to demonstrate: Significant experience within procurement, commercial or contract management roles Experience supporting major programmes, portfolios or complex procurement activities Strong understanding of Procurement Act 2023 (PA23), governance and assurance requirements The ability to influence stakeholders and support strategic decision-making Strong negotiation, communication and relationship-building capability Experience managing commercial risk and balancing competing priorities Confidence in operating in environments characterised by complexity and continual change Professional accreditation such as CIPS, or a commitment to working towards a recognised commercial qualification, would be advantageous. Backgrounds That Could Be Relevant We would particularly welcome applications from individuals with experience in: Public Sector Nuclear Defence Energy Utilities Engineering Infrastructure Transport Aerospace Other regulated industries Typical job titles may include: Senior Buyer Procurement Manager Senior Procurement Manager Category Manager Strategic Sourcing Lead Procurement Business Partner Commercial & Procurement Manager Procurement Lead Why Join UKFE? The most exciting part of this opportunity isn't where the programme is today. It's where it's going. The procurement strategies, commercial frameworks and supplier relationships being established now will help shape the future direction of the programme for years to come. Joining at this stage provides a rare opportunity to influence a nationally significant programme whilst building your own career within an organisation expected to grow substantially as STEP progresses. Alongside a highly competitive package and outstanding pension scheme, you'll gain exposure to complex procurement challenges, strategic commercial decision-making and one of the most ambitious programmes currently underway in the UK. Above all, you'll be helping build the partnerships and supply chains that could support the future of fusion energy. Package 44,290 basic salary Corporate bonus scheme Outstanding defined benefit pension Hybrid working arrangement Excellent long-term career progression opportunities Interested? If you're looking for a procurement role with genuine purpose, strategic influence and the opportunity to contribute to something truly significant, I'd be delighted to tell you more. Contact Will Taylor at Hays in Lincoln for a confidential discussion and full briefing on the role, team and future opportunities within UK Fusion Energy. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

6-Month Contract Darlington Hybrid Working 46,000 permanent equivalent We are seeking an experienced People Business Partner with significant Employee Relations expertise to join a highly professional and evolving organisation on a 6-month contract. This is an excellent opportunity for an ER professional who enjoys managing complex people matters while also influencing policy, leadership decision-making, and organisational culture. Working as part of a collaborative team, you will partner with leaders across the business to provide pragmatic, commercially focused advice and support on a broad range of employee relations matters. The Role As a trusted adviser, you will play a key role in supporting managers through complex and sensitive employee issues while helping to strengthen people practices and mitigate organisational risk. Key responsibilities will include: Managing complex employee relations cases including disciplinary, grievance, capability, absence management and workplace conflict matters. Providing expert guidance to leaders and managers on employment law, policies and best practice. Supporting investigations and advising on fair, balanced and commercially appropriate outcomes. Acting as a senior escalation point for complex ER issues. Reviewing and enhancing people policies, procedures and guidance. Identifying trends, risks and opportunities through people data and case analysis. Supporting organisational change initiatives and restructuring activity where required. Building strong relationships with stakeholders at all levels to drive positive people outcomes. Working with employee representatives and trade union partners as appropriate. Contributing to continuous improvement initiatives across the wider People function. About You We are looking for a confident and credible HR professional who can operate effectively in a complex environment and influence decision-making at all levels. You will bring: CIPD qualification (or equivalent experience). Significant Employee Relations experience with a strong track record of managing complex and high-risk cases. Thorough knowledge of UK employment law and HR best practice. Experience working within a regulated, unionised or otherwise complex organisational environment. Strong stakeholder management and coaching skills. Experience developing and implementing HR policies and procedures. Excellent written communication skills and attention to detail. Strong analytical and problem-solving capability. A proactive, pragmatic and solutions-focused approach. What's on Offer Salary of 46,000 depending on experience. Hybrid working model. 6-month contract with immediate impact and visibility. A supportive and collaborative team. Opportunity to influence people strategy and organisational effectiveness. If you're a commercially minded Employee Relations specialist looking for an opportunity to make a meaningful impact in a senior partnering role, we'd love to hear from you. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Your new company A well-established organisation is seeking a Senior Claims Handler to join its Legal Services team. This is an excellent opportunity for an experienced claims professional to manage a varied caseload while providing technical guidance and support across the wider team. Your new role Manage claims from initial assessment through to conclusion. Assess claims in line with internal procedures and regulatory requirements. Review documentation and gather additional information where required. Communicate claim decisions clearly and professionally. Provide guidance and support to customers, colleagues and external stakeholders. Interpret policies and ensure accurate application of terms and conditions. Appoint and liaise with legal representatives where appropriate. Review costs and escalate complex matters when required. Maintain accurate records and ensure compliance at all times. Support and mentor junior team members, sharing technical expertise and best practice. What you'll need to succeed Previous experience in a claims handling or case management environment. Experience working within a regulated environment. Strong organisational skills and ability to manage competing priorities. Excellent written and verbal communication skills. Strong customer service and stakeholder management abilities. Confident decision-maker with excellent attention to detail. Ability to work independently and as part of a team. Strong IT skills, including experience using case management systems What you'll get in return Salary of 30,000- 32,000 per annum. Hybrid working with 2 days in the Bradley Stoke office. 35-hour working week. Monday to Friday, 09:00-17:00. 25 days annual leave plus bank holidays. Pension scheme with employer contributions. Life assurance cover. Employee wellbeing support services. Access to retail discounts and employee benefits. Ongoing training and career development opportunities What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

HR ManagerLocation: Wakefield (On-site) Salary: 55,000 per annum plus car & excellent benefits Are you an experienced HR professional looking for a varied, hands-on role within a dynamic business? We're looking for a HR Manager to play a key role in delivering a high-quality, compliant and people-focused HR service across the organisation.This is a fantastic opportunity for a confident HR generalist who thrives on building strong relationships, supporting managers, and driving continuous improvement across the employee lifecycle. The RoleReporting into the Senior leadership team, you will take ownership of a broad range of HR responsibilities, supporting colleagues and managers from onboarding through to exit, while ensuring best practice and legislative compliance throughout. Key responsibilities include: Managing the onboarding and induction process, ensuring a positive employee experience from day one Ensuring HR policies, procedures and processes are consistently applied across the business Coaching and supporting managers to deliver compliant and effective HR practices Maintaining accurate employee data across HR systems, supporting reporting and analytics Supporting the end-to-end recruitment process, including advertising, coordination and interview support Monitoring absence levels, identifying trends and supporting managers with appropriate action planning Producing regular management reports and HR metrics Providing guidance on employee relations and performance matters, including disciplinary, grievance and appeals Supporting and advising on ER cases, ensuring fairness, consistency and best practice Delivering HR training sessions to managers on key topics Managing the time and attendance system Leading the annual review of HR policies and procedures Supporting organisational initiatives, including apprenticeship levy utilisation and HR projects Producing HR documentation, including letters and formal correspondence Managing HR audits and ensuring documentation compliance Supporting annual processes such as pay reviews and gender pay gap reporting Handling day-to-day HR queries and providing a responsive, professional service Conducting exit processes, including questionnaires and trend analysis Visiting regional sites regularly to support operational managers About YouWe're looking for a proactive and knowledgeable HR professional who is confident working in a fast-paced, operational environment.You will have: A minimum of 5 years' HR generalist experience CIPD Level 5 qualification (essential) Degree-level education (or equivalent experience) Strong working knowledge of UK employment law Experience supporting employee relations casework Exposure to gender pay gap reporting and apprenticeship levy management Experience delivering training and coaching managers Strong IT skills, including Excel (spreadsheets & basic formulas), Word, PowerPoint and Outlook Excellent communication and organisational skills The ability to manage multiple priorities and meet deadlines A collaborative approach with the confidence to work independently Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Job Role: Legal Secretary based in Bristol This job is for those who wish to progress through a business support track, for paralegals or those who seek training contracts in legal services, please contact our legal recruitment team. Key Responsibilities: Provide comprehensive administrative and secretarial support to our legal team. Quantify cases/applications on behalf of the legal team. Manage schedules, appointments, and correspondence with clients and courts. Prepare and format legal documents with precision and care. Maintain confidentiality while handling sensitive information. Assist with file management and ensure accurate record-keeping. What We're Looking For: Proven experience as a Secretary, PA or in a similar administrative role within the professional services sector. Excellent written and verbal communication skills. Proficiency in MS Office Suite and case management software. Strong organisational and time-management abilities. A proactive, can-do attitude and a keen eye for detail. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)

Welcome to Hays!At Hays, we believe in being long-term partners with our people as well as our customers. With over 50 years' experience, Hays operates in 16 countries within 6 core industries and a selection of local specialisms. Together, we are better together: We support, celebrate, and share with each other to create stronger outcomes for all. Launch your career with the world's leading specialist recruitment & workforce solution organisation. Join the Hays team! Ready to build a market-leading Procurement desk in one of the UK's most in-demand specialisms? We're looking for an ambitious individual to join our established Procurement team in Reading. Working alongside experienced leaders and specialist recruiters, you'll focus on the permanent procurement market across the South, partnering with organisations to attract high-calibre professionals across a range of indirect procurement disciplines. This is an exciting opportunity to inherit a desk with an established pipeline, improving job flow, and significant growth potential. Your New Role:As a specialist Procurement recruiter, you'll work with clients and candidates across a broad range of disciplines, including: Category Management Strategic Sourcing Supplier Relationship Management Facilities & Estates Procurement IT Procurement Professional Services Procurement Corporate Services Procurement Procurement Leadership What can I expect day to day? As a recruitment consultant, you will gain exposure to a range of different activities whilst being supported by a structured training and development programme from day one. Some of your main responsibilities may include: Source, interview, and match high-quality candidates to roles Identify and proactively partner with new and existing clients through new outreach and business development calls to build better, profitable outcomes by understanding their hiring needs and challenges Manage the recruitment process by guiding candidates and clients through the full recruitment process, from taking a brief to negotiating offers Be bold and curious, developing specialist market expertise by actively seeking to understand your customer's market Take accountability for meeting targets and delivering your monetary goals that contribute to the growth and profitability of Hays Be part of a vibrant and inclusive culture that cheers on progress by celebrating personal and team performance Who are we looking for? You'll be ambitious, pushing outside your comfort zone and willing to experiment. It's not just about who you are, but who you want to become. Effective communication skills and interpersonal skills, having honest conversations Customer-centric by understanding clients' needs and delivering tailored solutions Have a strategic mindset to spot opportunities and drive profitable outcomes Open to change, being comfortable in a fast-paced, target-driven environment Develop new business relationships and maintain your network of client companies through business development calls, client visits, networking and entertainment events. Collaborative in spirit, people focused with a sales-driven mentality. Be resilient, bold and curious What you'll get in return - The Hays Deal: Access to team leadership training for you to evolve your career Cutting-edge tools and technology to enable you to make an extraordinary impact Flexible work arrangements: Hybrid working policy Generous leave entitlements to take advantage of parental leave, volunteering days and your birthday off! Celebrate success: Culture built on rewarding success with the opportunity to influence your earning potential with an uncapped commission in addition to a base salary High Performer Incentives including local and international trips. Montenegro 2024, South Africa 2025 and Mauritius this year! Global career opportunities - make your mark locally or explore international opportunities with Hays Thrive in a workplace where diversity is celebrated, and everyone feels welcome Wellbeing rewards: Benefit from health, leisure and lifestyle partnership discounts Employee Resource Groups and Working Groups for you to connect and collaborate with like-minded colleagues Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)