Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role We are seeking a R&D Head of Advanced Research to lead a central, enterprise level R&D capability acting as a Deep Technology Accelerator . This role is responsible for identifying, prioritising, and scaling breakthrough technologies that fuel long term product superiority, category leadership, and competitive advantage.Operating at the intersection of advanced science, consumer insight, external innovation, and emerging technologies , the Head of Advanced Research will build future facing platforms and pipelines that redefine category standards and unlock sustainable growth. The role partners closely with senior enterprise leaders and represents the organisation externally across the global innovation ecosystem.The core mission is to break traditional trade offs -such as sustainability versus performance-by systematically developing innovations that sit at the intersection of unmet consumer needs and science opportunities. Success is measured by the speed, quality, and impact of breakthrough technologies brought to market , and by the role's influence on enterprise wide transformation. Responsibilities Build a breakthrough technology pipeline Create and deliver a multi year, high impact pipeline of advanced technology platforms that fuels global category innovation, supported by step changing patents, intellectual property, and proprietary inventions. External technology & partnership leadership Lead the identification, evaluation, and commercialisation of external technologies through licensing, joint development, acquisition, and strategic partnerships. Assess high value opportunities for potential and long term technology collaboration. Open innovation ecosystem development Establish a world class open innovation network spanning start ups, founders, CEOs, universities, suppliers, venture capital, and private equity. Build a strategic supplier Joint Value Creation (JVC) model and convene a scientific technology advisory board of leading global innovators. Advanced consumer research & analytics Lead advanced consumer research and analytics capabilities, leveraging AI and data platforms to unlock breakthrough trends, emerging Intellectual Property, benefits, forms, claims, and scientific communication that build external scientific credibility. Evidence generation & scientific rigour Create and scale high throughput screening and evidence generation capabilities that deliver defensible, claims ready science and demonstrable product superiority versus competition. Platform scaling & de risking Develop advanced technology platforms through iterative consumer and scientific evaluation loops, ensuring new concepts are pressure tested, de risked, and commercially viable before full scale development. Enterprise impact This role is a catalyst for enterprise innovation and growth, redefining category standards and shaping future proof competitive advantage. Working closely with the Chief R&D Officer, the Head of Advanced Research contributes directly to building a breakthrough pipeline representing a significant share of future global innovation growth.This is a rare opportunity to shape the future of science led innovation at enterprise scale , combining deep technical leadership with external influence, strategic partnerships, and long term value creation. What You'll Bring Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: MBA or PhD required Life Sciences or closely related discipline preferred 10+ years in advanced research, life sciences, or deep technology leadership roles (20+ years preferred for senior candidates) Track record for value creation, growth acceleration with a strong business acumen and deep understanding of business models and joint value creation partnerships Strong technical life sciences foundation with a proven record of industry leading innovation at global scale Extensive external network across academia, start ups, founders, suppliers, and emerging technology ecosystems Demonstrated experience in IP strategy, regulatory awareness, and technology governance Strong consumer and market insight capability, combined with agile, cross functional leadership Strong people leadership experience, typically managing 5+ senior professionals. Please save a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why HaleonOur Win as One Framework is a simple, stretching definition of our future direction. It includes our purpose, ambitions, strategic drivers, and behaviours that will enable us to Win as One. This framework guides our decision-making, strategy, and culture. The successful candidate will demonstrate the following capabilities: Consumer first, always: Engage key business counterparts and operational stakeholders to deliver operational execution of Haleon strategies related to eCommerce activities, always putting the consumer first. Collaborate for impact: Establish and maintain relationships with critical groups to ensure customer knowledge is utilized to inform and deliver on the eCommerce roadmap, collaborating for impact. Unlock value, at pace: Drive business process improvement throughout the commercial and operational support teams, unlocking value at pace. Grow myself and others: Continuously look for opportunities to learn, build skills, and share learning, growing myself and others. Job Posting End Date 2026-03-07 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the
Mar 14, 2026
Full time
Welcome to Haleon. We're a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we've grown, evolved and are now entering an exciting new chapter - one filled with bold ambitions and enormous opportunity. Our trusted portfolio of brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science. Now it's time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose - to deliver better everyday health with humanity - at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture. About the Role We are seeking a R&D Head of Advanced Research to lead a central, enterprise level R&D capability acting as a Deep Technology Accelerator . This role is responsible for identifying, prioritising, and scaling breakthrough technologies that fuel long term product superiority, category leadership, and competitive advantage.Operating at the intersection of advanced science, consumer insight, external innovation, and emerging technologies , the Head of Advanced Research will build future facing platforms and pipelines that redefine category standards and unlock sustainable growth. The role partners closely with senior enterprise leaders and represents the organisation externally across the global innovation ecosystem.The core mission is to break traditional trade offs -such as sustainability versus performance-by systematically developing innovations that sit at the intersection of unmet consumer needs and science opportunities. Success is measured by the speed, quality, and impact of breakthrough technologies brought to market , and by the role's influence on enterprise wide transformation. Responsibilities Build a breakthrough technology pipeline Create and deliver a multi year, high impact pipeline of advanced technology platforms that fuels global category innovation, supported by step changing patents, intellectual property, and proprietary inventions. External technology & partnership leadership Lead the identification, evaluation, and commercialisation of external technologies through licensing, joint development, acquisition, and strategic partnerships. Assess high value opportunities for potential and long term technology collaboration. Open innovation ecosystem development Establish a world class open innovation network spanning start ups, founders, CEOs, universities, suppliers, venture capital, and private equity. Build a strategic supplier Joint Value Creation (JVC) model and convene a scientific technology advisory board of leading global innovators. Advanced consumer research & analytics Lead advanced consumer research and analytics capabilities, leveraging AI and data platforms to unlock breakthrough trends, emerging Intellectual Property, benefits, forms, claims, and scientific communication that build external scientific credibility. Evidence generation & scientific rigour Create and scale high throughput screening and evidence generation capabilities that deliver defensible, claims ready science and demonstrable product superiority versus competition. Platform scaling & de risking Develop advanced technology platforms through iterative consumer and scientific evaluation loops, ensuring new concepts are pressure tested, de risked, and commercially viable before full scale development. Enterprise impact This role is a catalyst for enterprise innovation and growth, redefining category standards and shaping future proof competitive advantage. Working closely with the Chief R&D Officer, the Head of Advanced Research contributes directly to building a breakthrough pipeline representing a significant share of future global innovation growth.This is a rare opportunity to shape the future of science led innovation at enterprise scale , combining deep technical leadership with external influence, strategic partnerships, and long term value creation. What You'll Bring Basic Qualifications: We are looking for professionals with these required skills to achieve our goals: MBA or PhD required Life Sciences or closely related discipline preferred 10+ years in advanced research, life sciences, or deep technology leadership roles (20+ years preferred for senior candidates) Track record for value creation, growth acceleration with a strong business acumen and deep understanding of business models and joint value creation partnerships Strong technical life sciences foundation with a proven record of industry leading innovation at global scale Extensive external network across academia, start ups, founders, suppliers, and emerging technology ecosystems Demonstrated experience in IP strategy, regulatory awareness, and technology governance Strong consumer and market insight capability, combined with agile, cross functional leadership Strong people leadership experience, typically managing 5+ senior professionals. Please save a copy of the Job Description, as this will not be available post closure of the advert. When applying for this role, please use the 'cover letter' of the online application or your CV to describe how you meet the competencies for this role, as outlined in the job requirements above. The information that you have provided in your cover letter and CV will be used to assess your application. Why HaleonOur Win as One Framework is a simple, stretching definition of our future direction. It includes our purpose, ambitions, strategic drivers, and behaviours that will enable us to Win as One. This framework guides our decision-making, strategy, and culture. The successful candidate will demonstrate the following capabilities: Consumer first, always: Engage key business counterparts and operational stakeholders to deliver operational execution of Haleon strategies related to eCommerce activities, always putting the consumer first. Collaborate for impact: Establish and maintain relationships with critical groups to ensure customer knowledge is utilized to inform and deliver on the eCommerce roadmap, collaborating for impact. Unlock value, at pace: Drive business process improvement throughout the commercial and operational support teams, unlocking value at pace. Grow myself and others: Continuously look for opportunities to learn, build skills, and share learning, growing myself and others. Job Posting End Date 2026-03-07 Equal Opportunities Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected - all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It's important to us that Haleon is a place where all our employees feel they truly belong. During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions. Adjustment or Accommodations Request If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the
Consent Cookie Name : Google Analytics What it does: Data Collection, Configuration, Data Processing and Reporting Why is it used: Tracks and Reports Traffic (Anonymised) for Web Analytics How long it lasts: At least 25 Months . Enquiries When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time); obtain information about your preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient and enjoyable.Senior GC Analyst (Team Lead) page is loaded Senior GC Analyst (Team Lead)locations: Southampton, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ106681 This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors Job Description: Job Title: Senior GC Analyst (Team Lead) Location: Marchwood Southampton Company: Cawood Job Description: We are seeking a highly skilled and motivated Senior GC Analyst to join our dynamic team within our Dioxins Laboratory. The successful candidate will be responsible for performing routine analysis on customer samples, working to deadlines in accordance with the company Quality Management System and UKAS guidelines. Experience with High Resolution Mass Spectrometry advantages but not essential. Key Responsibilities: Perform routine analysis on customer samples, adhering to deadlines and quality standards (ISO 17025 and MCERTS). Accurately record and analyze data, identifying possible deviations and ensuring compliance with system suitability checks, calibrations, and AQC charts. Undertake and assist with the investigation of queries and non-conformance. Perform routine and non-routine instrument maintenance, troubleshooting, identifying root causes, and implementing corrective actions to minimize unplanned instrument downtime. Plan and perform validation work to improve existing methods and develop new methods to support client requests and company growth strategy. Assist with the validation of new instruments as required. Effectively communicate with co-workers and local management. Prepare standards and solutions and aid in the preparation/extraction of samples if required. Maintain a high standard of personal knowledge and skills relevant to the role through company-led and self-directed learning. Work with minimal supervision, prioritizing and managing workload for self and a small team of analysts. Act as a coach and mentor for less knowledgeable colleagues in areas of subject matter expertise. Comply with company health and safety requirements, adopting a proactive safety attitude to ensure the safety of self and others. Participate in wider laboratory support teams such as spill team, fire warden, first aid team, HS rep, quality team, or internal audit team. Qualifications: Bachelor's degree in Chemistry/Scientific discipline or equivalent experience within similar role. Proficiency in GC analysis and relevant software such as Xcalibur, Masslynx, Chromeleon or Masshunter. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of ISO 17025 and MCERTS standards.
Mar 14, 2026
Full time
Consent Cookie Name : Google Analytics What it does: Data Collection, Configuration, Data Processing and Reporting Why is it used: Tracks and Reports Traffic (Anonymised) for Web Analytics How long it lasts: At least 25 Months . Enquiries When contacted with an enquiry, we will hold the entity name and contact details only for the purposes of handling the enquiry. recognise you whenever you visit this website (this speeds up your access to the website as you do not have to log in each time); obtain information about your preferences, online movements and use of the internet; carry out research and statistical analysis to help improve our content, products and services and to help us better understand our customer requirements and interests; target our marketing and advertising campaigns more effectively by providing interest-based advertisements that are personalised to your interests; make your online experience more efficient and enjoyable.Senior GC Analyst (Team Lead) page is loaded Senior GC Analyst (Team Lead)locations: Southampton, UKtime type: Full timeposted on: Posted 2 Days Agojob requisition id: REQ106681 This role is located in Marchwood, within the Cawood Scientific Environment Division. Marchwood, part of Cawood, was established in 1998 and performs a range of specialist analytical testing services to customers operating in the Environmental, Industrial and Agricultural Sectors from its three laboratories based in the South and North of England. As a leading UK Dioxin and Furans analysis laboratory and the UK's leading specialist laboratory for independent occupational hygiene analysis, Marchwood offers a range of services for the environmental, occupational and food/feed sectors Job Description: Job Title: Senior GC Analyst (Team Lead) Location: Marchwood Southampton Company: Cawood Job Description: We are seeking a highly skilled and motivated Senior GC Analyst to join our dynamic team within our Dioxins Laboratory. The successful candidate will be responsible for performing routine analysis on customer samples, working to deadlines in accordance with the company Quality Management System and UKAS guidelines. Experience with High Resolution Mass Spectrometry advantages but not essential. Key Responsibilities: Perform routine analysis on customer samples, adhering to deadlines and quality standards (ISO 17025 and MCERTS). Accurately record and analyze data, identifying possible deviations and ensuring compliance with system suitability checks, calibrations, and AQC charts. Undertake and assist with the investigation of queries and non-conformance. Perform routine and non-routine instrument maintenance, troubleshooting, identifying root causes, and implementing corrective actions to minimize unplanned instrument downtime. Plan and perform validation work to improve existing methods and develop new methods to support client requests and company growth strategy. Assist with the validation of new instruments as required. Effectively communicate with co-workers and local management. Prepare standards and solutions and aid in the preparation/extraction of samples if required. Maintain a high standard of personal knowledge and skills relevant to the role through company-led and self-directed learning. Work with minimal supervision, prioritizing and managing workload for self and a small team of analysts. Act as a coach and mentor for less knowledgeable colleagues in areas of subject matter expertise. Comply with company health and safety requirements, adopting a proactive safety attitude to ensure the safety of self and others. Participate in wider laboratory support teams such as spill team, fire warden, first aid team, HS rep, quality team, or internal audit team. Qualifications: Bachelor's degree in Chemistry/Scientific discipline or equivalent experience within similar role. Proficiency in GC analysis and relevant software such as Xcalibur, Masslynx, Chromeleon or Masshunter. Strong analytical and problem-solving skills. Excellent communication and teamwork abilities. Knowledge of ISO 17025 and MCERTS standards.
Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid) IN2 Consult is partnering with a market leading client who has been undergoing a long-term transformation programme on the recruitment of an Interim Finance Data Lead to own the reporting and analytics roadmap and further finance data integration. Key Responsibilities Own the finance reporting and analytics roadmap, identifying opportunities to modernise reporting through tools such as Power BI and other BI platforms Lead the consolidation and rationalisation of legacy reports into a streamlined, governed reporting environment Design and implement scalable finance datasets and semantic models to ensure consistency throughout the organisation Establish robust governance around finance data quality, access, standards, and controls Partner closely with Finance leadership and Data & Analytics teams to translate business needs into practical reporting solutions Build interactive dashboards and self-service reporting capabilities that enable stakeholders to explore data independently Provide technical oversight for data modelling, report architecture, and performance optimisation Support migration or integration of reporting solutions alongside ERP or finance system changes Develop documentation and standards including data dictionaries, reporting frameworks, and usage guidelines Coach and upskill finance users and local champions to increase confidence and adoption of analytics tools Manage interdependencies between legacy reporting processes and new digital solutions during transition periods Act as a trusted advisor, using insight from financial and operational data to inform business decisions Key Requirements: Qualified Accountant (ACA, ACCA, CIMA or equivalent) or significant relevant experience combining finance and analytics Proven track record delivering finance reporting or BI transformation initiatives Strong understanding of finance processes, financial systems, and core KPIs Advanced experience with business intelligence and visualisation tools (e.g., Power BI, Tableau or similar) Practical knowledge of data modelling, SQL, and structured datasets Experience working with large, complex data sources and implementing data governance frameworks Ability to interpret complex data and communicate clear, actionable insights to non-technical audiences Confident stakeholder manager, able to influence at senior levels Comfortable operating independently in an interim environment and driving change at pace Experience with ERP/reporting platforms Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid)
Mar 14, 2026
Contractor
Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid) IN2 Consult is partnering with a market leading client who has been undergoing a long-term transformation programme on the recruitment of an Interim Finance Data Lead to own the reporting and analytics roadmap and further finance data integration. Key Responsibilities Own the finance reporting and analytics roadmap, identifying opportunities to modernise reporting through tools such as Power BI and other BI platforms Lead the consolidation and rationalisation of legacy reports into a streamlined, governed reporting environment Design and implement scalable finance datasets and semantic models to ensure consistency throughout the organisation Establish robust governance around finance data quality, access, standards, and controls Partner closely with Finance leadership and Data & Analytics teams to translate business needs into practical reporting solutions Build interactive dashboards and self-service reporting capabilities that enable stakeholders to explore data independently Provide technical oversight for data modelling, report architecture, and performance optimisation Support migration or integration of reporting solutions alongside ERP or finance system changes Develop documentation and standards including data dictionaries, reporting frameworks, and usage guidelines Coach and upskill finance users and local champions to increase confidence and adoption of analytics tools Manage interdependencies between legacy reporting processes and new digital solutions during transition periods Act as a trusted advisor, using insight from financial and operational data to inform business decisions Key Requirements: Qualified Accountant (ACA, ACCA, CIMA or equivalent) or significant relevant experience combining finance and analytics Proven track record delivering finance reporting or BI transformation initiatives Strong understanding of finance processes, financial systems, and core KPIs Advanced experience with business intelligence and visualisation tools (e.g., Power BI, Tableau or similar) Practical knowledge of data modelling, SQL, and structured datasets Experience working with large, complex data sources and implementing data governance frameworks Ability to interpret complex data and communicate clear, actionable insights to non-technical audiences Confident stakeholder manager, able to influence at senior levels Comfortable operating independently in an interim environment and driving change at pace Experience with ERP/reporting platforms Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid)
Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid) IN2 Consult is partnering with a market leading client who has been undergoing a long-term transformation programme on the recruitment of an Interim Finance Data Lead to own the reporting and analytics roadmap and further finance data integration. Key Responsibilities Own the finance reporting and analytics roadmap, identifying opportunities to modernise reporting through tools such as Power BI and other BI platforms Lead the consolidation and rationalisation of legacy reports into a streamlined, governed reporting environment Design and implement scalable finance datasets and semantic models to ensure consistency throughout the organisation Establish robust governance around finance data quality, access, standards, and controls Partner closely with Finance leadership and Data & Analytics teams to translate business needs into practical reporting solutions Build interactive dashboards and self-service reporting capabilities that enable stakeholders to explore data independently Provide technical oversight for data modelling, report architecture, and performance optimisation Support migration or integration of reporting solutions alongside ERP or finance system changes Develop documentation and standards including data dictionaries, reporting frameworks, and usage guidelines Coach and upskill finance users and local champions to increase confidence and adoption of analytics tools Manage interdependencies between legacy reporting processes and new digital solutions during transition periods Act as a trusted advisor, using insight from financial and operational data to inform business decisions Key Requirements: Qualified Accountant (ACA, ACCA, CIMA or equivalent) or significant relevant experience combining finance and analytics Proven track record delivering finance reporting or BI transformation initiatives Strong understanding of finance processes, financial systems, and core KPIs Advanced experience with business intelligence and visualisation tools (e.g., Power BI, Tableau or similar) Practical knowledge of data modelling, SQL, and structured datasets Experience working with large, complex data sources and implementing data governance frameworks Ability to interpret complex data and communicate clear, actionable insights to non-technical audiences Confident stakeholder manager, able to influence at senior levels Comfortable operating independently in an interim environment and driving change at pace Experience with ERP/reporting platforms Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid)
Mar 14, 2026
Contractor
Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid) IN2 Consult is partnering with a market leading client who has been undergoing a long-term transformation programme on the recruitment of an Interim Finance Data Lead to own the reporting and analytics roadmap and further finance data integration. Key Responsibilities Own the finance reporting and analytics roadmap, identifying opportunities to modernise reporting through tools such as Power BI and other BI platforms Lead the consolidation and rationalisation of legacy reports into a streamlined, governed reporting environment Design and implement scalable finance datasets and semantic models to ensure consistency throughout the organisation Establish robust governance around finance data quality, access, standards, and controls Partner closely with Finance leadership and Data & Analytics teams to translate business needs into practical reporting solutions Build interactive dashboards and self-service reporting capabilities that enable stakeholders to explore data independently Provide technical oversight for data modelling, report architecture, and performance optimisation Support migration or integration of reporting solutions alongside ERP or finance system changes Develop documentation and standards including data dictionaries, reporting frameworks, and usage guidelines Coach and upskill finance users and local champions to increase confidence and adoption of analytics tools Manage interdependencies between legacy reporting processes and new digital solutions during transition periods Act as a trusted advisor, using insight from financial and operational data to inform business decisions Key Requirements: Qualified Accountant (ACA, ACCA, CIMA or equivalent) or significant relevant experience combining finance and analytics Proven track record delivering finance reporting or BI transformation initiatives Strong understanding of finance processes, financial systems, and core KPIs Advanced experience with business intelligence and visualisation tools (e.g., Power BI, Tableau or similar) Practical knowledge of data modelling, SQL, and structured datasets Experience working with large, complex data sources and implementing data governance frameworks Ability to interpret complex data and communicate clear, actionable insights to non-technical audiences Confident stakeholder manager, able to influence at senior levels Comfortable operating independently in an interim environment and driving change at pace Experience with ERP/reporting platforms Interim Finance Data Lead- 3 Month Contract- Circa £550 Per Day DOE- London or Hampshire (Hybrid)
Senior Finance Business Partner Location: Thorpe Park , Leeds, Hybrid working. Join us as a Senior Finance Business Partner! You'll play a key role in shaping insight and driving meaningful commercial challenge across the business. Using reporting from our Finance Business Services Unit (BSU), you'll turn data into value adding analysis that supports confident decision making at both Regional Executive and Group Exco levels. You'll contribute to the annual budgeting cycle and ongoing forecasting, while taking the lead across Collections, Income and Client Development. Acting as an ambassador for new finance tools, you'll spot opportunities for fresh analysis, develop proactive thought pieces, and build robust business cases that push continuous improvement. Working closely with the BSU and wider specialist teams, you'll ensure statutory and regulatory requirements are met, all while helping the business balance long term strategic transformation with day to day delivery. Collaboration, credibility and clear communication are at the heart of this role - you'll work hand in hand with senior stakeholders, confidently influencing, challenging and supporting them to deliver our ambitions. What we are looking for: Proven senior level commercial finance experience , including working directly with board and Exco stakeholders. Background in fast paced, high growth environments , ideally with exposure to digital or consumer sectors and international/European markets. Professional accounting qualification (ACA/ACCA/CIMA) with strong analytical capability, advanced Excel/PowerPoint skills and exceptional attention to detail balanced with strategic thinking. Experience in financial analytics, forecasting and performance insight , with the ability to translate detailed financial inputs into meaningful recommendations. Highly effective communicator and collaborator , able to build strong relationships, work under pressure, navigate ambiguity and influence at all levels. Strong organisational skills and professional integrity , demonstrating sound judgement, discretion, adaptability and a proactive, solutions focused approach. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and join a team that values insight, innovation and collaboration. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Mar 14, 2026
Full time
Senior Finance Business Partner Location: Thorpe Park , Leeds, Hybrid working. Join us as a Senior Finance Business Partner! You'll play a key role in shaping insight and driving meaningful commercial challenge across the business. Using reporting from our Finance Business Services Unit (BSU), you'll turn data into value adding analysis that supports confident decision making at both Regional Executive and Group Exco levels. You'll contribute to the annual budgeting cycle and ongoing forecasting, while taking the lead across Collections, Income and Client Development. Acting as an ambassador for new finance tools, you'll spot opportunities for fresh analysis, develop proactive thought pieces, and build robust business cases that push continuous improvement. Working closely with the BSU and wider specialist teams, you'll ensure statutory and regulatory requirements are met, all while helping the business balance long term strategic transformation with day to day delivery. Collaboration, credibility and clear communication are at the heart of this role - you'll work hand in hand with senior stakeholders, confidently influencing, challenging and supporting them to deliver our ambitions. What we are looking for: Proven senior level commercial finance experience , including working directly with board and Exco stakeholders. Background in fast paced, high growth environments , ideally with exposure to digital or consumer sectors and international/European markets. Professional accounting qualification (ACA/ACCA/CIMA) with strong analytical capability, advanced Excel/PowerPoint skills and exceptional attention to detail balanced with strategic thinking. Experience in financial analytics, forecasting and performance insight , with the ability to translate detailed financial inputs into meaningful recommendations. Highly effective communicator and collaborator , able to build strong relationships, work under pressure, navigate ambiguity and influence at all levels. Strong organisational skills and professional integrity , demonstrating sound judgement, discretion, adaptability and a proactive, solutions focused approach. If you're excited about this role but don't meet every requirement - don't worry, still apply. Your unique perspective could be just what we're looking for. What you'll get: A discretionary annual bonus to reward your impact 3% flexible benefits that you can tailor to suit your lifestyle, whether that's extra cash, more holiday, or added health cover. Hybrid working for the best of both worlds-collaboration and focus. Free onsite parking , saving you time and money. Recharge and refresh opportunities with 28 days of holiday plus public holidays, and the option to buy up to five more-giving you more time for what matters most. Peace of mind with life assurance that supports your loved ones, no matter what. A culture that celebrates you and supports your wellbeing - with recognition awards, access to on-site gym facilities, and a variety of wellbeing initiatives offered throughout the year to help you stay balanced, resilient and feeling your best. Encouragement to be your authentic self at work by joining one of our vibrant employee networks-like Rise (Gender), Proud (LGBTQIA+), Culture, or Spark (Neurodiversity & Disability) - and connect with a community that celebrates and supports you. So, who are we? We're on a mission to make credit work better for all. We buy debt from lots of different companies in all kinds of sectors. We treat people with dignity, helping customers pay off their Lowell debt in practical and affordable ways. According to The Sunday Times, we're one of the best places to work in the UK, (we're proud to be on their 'Best Places to Work' list for the second-year running). Why? Because of the people who work here. Warm, welcoming, and super-talented. It's our people that make us great. We celebrate and share success, learn from failure, embrace change, and savour challenge. Join us and from day one you'll have a voice in one of the most dynamic companies in the UK finance sector. Our new colleagues tell us they love the support we give them and the recognition they receive for a job well done. And wherever you are in Lowell, you'll be making a difference to the lives of millions of people going through tough times. Ready to join us? At Lowell, we're committed to helping you grow-both personally and professionally. We provide the tools, support, and opportunities you need to shape your career and thrive. We welcome people from all backgrounds and experiences. Whatever your identity - culture, gender, sexual orientation, religion, ethnicity, age, neurodiversity, or disability - if you're passionate about making credit work better for everyone, we'd love to hear from you. Our strength lies in our people, and we're proud to build inclusive teams supported by benefits that help everyone succeed. Apply today and join a team that values insight, innovation and collaboration. If you need help with your application or have any questions about the adjustments we can make to support you during the recruitment process, please contact a member of the Lowell Talent Team, who'll be more than happy to support you.
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
Mar 14, 2026
Full time
Emplifi's unified social media management platform empowers more than 20,000 of the world's leading brands to revolutionize the digital and social customer experience. With comprehensive and integrated social media marketing, social commerce, and care, combined with unified analytics and AI, Emplifi fuels growth resulting in happy customers, increased product sales, and improved brand loyalty. About the Customer Success Team The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and revenues at scale. We leverage the largest social media data set and CX management suite in the industry. We continue to challenge the status quo by introducing new innovations and enabling our clients to adopt our technology, helping them to scale their business no matter where they are or what industry they are in. As part of an international team, you will have the opportunity to work with colleagues from Sydney all the way to Sao Paulo, from New York to Singapore and be part of an ever-growing family. You will be supported in your career by a team of professionals dedicated to your development, so that you can grow as a professional and a social media expert advisor. Job Summary The Customer Success Manager is a crucial ambassador for our clients. With a core focus on sustaining positive client relationships, the CSM plays a central role in customer retention, renewal strategies, product adoption, and identifying expansion opportunities. The CSM will manage contract renewals and some upsells for a defined book of business. What You'll Do Here Client Relationship Management: Serve as the primary point of contact for customers in the assigned named accounts. Build and maintain strong, lasting customer relationships to ensure satisfaction and loyalty. Understand customer objectives and align our services to achieve those goals. Onboarding: Oversee and manage the onboarding process for new clients, ensuring a smooth and timely product adoption. Collaborate with internal teams to expedite service delivery and meet onboarding timelines. Product Adoption: Monitor client usage and product adoption rates. Conduct regular check-ins and offer training sessions to ensure clients are leveraging the platform to its fullest potential. Address any adoption challenges with tailored solutions. Renewal and Retention: Develop strategies to ensure high retention rates and manage the contract renewal process. Predict and address potential churn risks, implementing mitigation strategies as needed. Upselling and Cross Selling: Recognize and present opportunities for clients to expand their service portfolio based on their evolving needs. Collaborate with the Account Sales Director to ensure smooth transitions for upselling or cross selling activities. Feedback Loop: Gather client feedback and provide it to the product and service delivery teams to ensure continuous improvement. Act as the client's advocate within the company, ensuring their needs and concerns are addressed. Reporting and Analytics: Use CRM and Gainsight to maintain up-to-date client records, track interactions, and measure success metrics. Provide regular updates to management on client health, renewal forecasts, and potential risks. What You'll Bring to Us Bachelor's degree in Business, Marketing, Communications, or a related field. Experience in customer success, account management, or a similar role, preferably within the digital marketing industry. Demonstrated ability to build strong relationships and manage key customer accounts. Proficient understanding of digital marketing services such as social media, content marketing, etc. Strong problem solving skills and the ability to handle challenging client situations with grace. Proficiency with CRM and customer success tools such as Salesforce, Gainsight, or similar platforms. Excellent verbal and written communication skills. What We Offer International, fast paced and growing environment Chance to work with the world's biggest brands at the CX tech leader Agile and open minded culture, with high levels of trust and flexibility Opportunity for professional growth and development Possibility to learn new and cutting edge technologies, in an environment that encourages new ideas Benefits package including Private Health Insurance and Pension Unlimited PTO Enhanced family/ parental leave Modern office in the heart of Central London There more as well! Speak with us to find out all details! At Emplifi, we are committed to creating a workplace where everyone is valued, respected, and empowered to bring their whole selves to work. We welcome applications from individuals of all ages, races, religions, genders, sexual orientations, gender identities, and LGBTQ+ communities. Emplifi offers a safe, inclusive, and supportive environment where every employee has the opportunity to thrive and is encouraged to be who they are. Learn more about how we protect your personal information during our recruitment process in the Emplifi Recruitment Privacy Statement.
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Mar 14, 2026
Full time
.Customer Success Manager page is loaded Customer Success Managerlocations: United Kingdom: France: London: Amsterdam: Netherlandstime type: Full timeposted on: Posted Todayjob requisition id: R107028 About the business Elsevier is a global information and analytics company that supports researchers, clinicians, and institutions in advancing science and improving health outcomes. Our products and technology help communities expand knowledge and contribute to societal progress. About the role The Customer Success Manager (CSM) ensures customers receive maximum value from Elsevier's products. You will drive adoption, engagement, retention, and measurable outcomes across a defined customer portfolio. As a trusted partner, you will work closely with Account Managers and cross functional teams to support customer goals and long term success. Key Responsibilities Serve as the primary post sale contact, providing strategic guidance and support. Lead onboarding to help customers achieve early value and confidence with our solutions. Create clear success plans outlining goals, milestones, and expected outcomes. Monitor customer health and proactively address risks to support retention. Deliver regular business reviews focused on customer priorities and value. Collect and advocate for customer feedback to inform product and service improvements. Partner with Account Managers to ensure smooth handovers and aligned account strategy. Work with Product, Marketing, and other teams to deliver a unified customer experience. Identify growth opportunities based on customer needs and usage trends. Share insights, risks, and recommendations with the Regional Manager, Customer Success. Contribute to advocacy efforts such as case studies and user engagement activities. Maintain accurate customer information and activity data in CRM systems (e.g., Salesforce). Track and report portfolio metrics, including adoption trends and renewal signals. Follow customer success playbooks and support continuous improvement of team processes. Identify opportunities to streamline workflows and enhance the customer experience. Skills & Experience Experience in Customer Success, Account Management, or another customer-facing role in SaaS or B2B environments. Knowledge of subscription lifecycles, onboarding practices, and retention strategies. Strong communication skills, with the ability to engage a wide range of stakeholders. Comfortable working with data and turning insights into clear recommendations. Organised, proactive, and able to manage multiple customers in a dynamic environment. Familiarity with Elsevier solutions or experience in research, academic, or healthcare sectors. Work in a way that works for you We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click to access benefits specific to your location. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams . Please read our .We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: .RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Mar 14, 2026
Full time
Gresham House Ventures have just backed us, and now we're ready to back you. We're scaling fast - £3M to £15M ARR, backed by serious capital and have a clear growth strategy. We see finance as a competitive advantage, not a control function. We understand achieving a 10x £150 Million exit in the future needs the right expertise to build enterprise value - not just report it - and before the real acceleration begins. Not only that, but we also know titles don't create wealth - equity and timing do, and for you to do your best work you'll need real ownership and a collaborative leadership team that's ready for you to lead with vigour and deliver your best work. If you're ready to be instrumental in this journey, actively shaping where we invest, how we grow, and how we position for maximum value at exit, we'd love to hear from you. We are Modo25 / ASK BOSCO. Ready for your next adventure? The Role at a Glance: CFO Chief Finance Officer Hybrid Working / Leeds HQ - At least a couple of days fortnightly plus board and key meetings £90,000 - £150,000 + Equity Plus Benefits: 4-day working week, 30 days annual leave incl bank holidays, health insurance, critical illness cover, life insurance, retail & leisure perks, electric car scheme Your Skills: Qualified - ACCA, ACA, CIMA. Hands-on Financial Leadership with Scaling Tech Co - expertise with a sale or significant funding round. Who we are: We're building a high-growth AI SaaS business alongside a profitable agency, and we're looking for a CFO who wants to help shape the story - and the exit. Modo25 is a digital marketing agency working with enterprise brands. ASK BOSCO is our AI-powered marketing analytics platform that predicts marketing ROI with 96% accuracy. Together, we're scaling from £3m to £15m over the next three years, backed by Gresham House Ventures, with a clear path to exit at a 10x revenue multiple. You will be instrumental in this journey. Your Expertise: You are a commercially astute, qualified accountant (ACA, ACCA, CIMA) (ideally Big-4 trained) with a proven track record of helping ambitious businesses scale at pace. Having spent several years inside a high-growth scale-up, you are fluent in SaaS metrics (ARR, churn, NRR, LTV:CAC) and comfortable operating in the complexity that comes with rapid expansion, funding rounds and exit-readiness. Based in, or excited to relocate to Leeds or happy to be onsite 2 days per week, you thrive working closely with a leadership team and shaping the future of a business from the inside. What truly sets you apart is your breadth of perspective: experience across SaaS and professional services, exposure to M&A, and a genuine commitment to building a business that balances performance with purpose through progressive ways of working and meaningful social impact. Why This Role Is Different You'll be joining a leadership team that genuinely wants finance at the heart of decision-making. The CEO and COO are ready to hand over the numbers to focus on growth, product, and market expansion. They're not looking for a gatekeeper. They're looking for a commercial partner who can: • Build reporting - real-time dashboards and MI to run the day-to-day business, as well as report at Board level • Navigate a hybrid model - agency retainers alongside SaaS subscriptions, each with different economics • Spot growth opportunities the rest of us haven't seen - you'll have access to data nobody else is interrogating • Prepare the business for exit - clean books, compelling story, data room ready, and a CFO who can hold their own in due diligence We've built today, for you to build tomorrow We're not perfect - and we're honest about that. Today, our finance function is a fractional CFO for half a day a week, a high-calibre new Finance Manager, and a COO who's been carrying more financial responsibility than she should. It works, but it's not built to scale. With funding in the bank, investors on hand and an ambitious scale target we need you at the helm - dedicated financial leadership building out robust processes, embedding best practice, and making proactive, insight-led decisions about what we should prioritise, invest in, and do next to support sustainable growth. You'll be managing two business models with different rhythms, different metrics, and different levers. If that sounds like a headache, this isn't for you. If it sounds like an interesting puzzle, let's talk. What We Offer • £90,000 - £150,000 base salary depending on experience • Equity - real ownership with meaningful upside if we hit our exit targets • Four-day working week - we believe in output over hours, and we've made it work • A seat at the table - you'll report directly to the CEO and work closely with the COO and Gresham House • An 'Outstanding Company to Work For 2024' - we take culture seriously The Process We're taking a considered, high-bar approach to this hire. Our interview process is intentionally rigorous because we're focused on attracting true A-players, and we're prepared to invest the time to find the right fit. You can expect a thorough, high-quality process that includes psychometric assessment and a commercial case study-designed to understand not just what you've achieved, but how you think and make decisions. Target start date: Ideally June 2026 Ready to make a move? If this sounds like the challenge you've been looking for, a true commercial partner role rather than just another finance position, we'd love to hear from you. No cover letter is required; simply share your CV along with a couple of sentences on what drew you to the opportunity. We're excited to meet you. Team Modo25 / ASK BOSCO Application notice We take your privacy seriously. As you might expect you may be contacted by email, text or telephone. Your data is processed by our talent partner RR (Recruitment Revolution) on the basis of their legitimate interests in fulfilling the recruitment process. Please refer to their Data Privacy Policy & Notice on their website for further details.
Locations: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director with experience and interest in broader Finance Transformation and how Data Modelling, Analytics and AI can support the delivery within Financial Services. The candidate should ideally possess the following: Deep understanding of Finance Transformation engagements within Financial Services A practical/working knowledge of how data modelling, analytics and AI can be used to enhance the delivery of our Finance Transformations engagements and drive efficiency/effectiveness/enhanced controls for our clients in their BAU Strong working knowledge of how we take solutions from ideation through to execution e.g. for AI solutions Understanding of the key vendor offerings across Finance functional areas Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent Data/Analytics/AI experience A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."- Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers WPFULL SLTTECH LOCOFFICE
Mar 14, 2026
Full time
Locations: Aberdeen, Belfast, Birmingham, Bristol, Cambridge, Cardiff, Edinburgh, Gatwick, Glasgow, Guernsey, Ipswich, Isle of Man, Jersey, Leeds, Liverpool, London, Manchester, Milton Keynes, Newcastle, Nottingham, Port Talbot, Reading, Southampton, St Albans Connect to your Industry Finance Strategy within Finance Transformation at Deloitte acts as the trusted partner to CFOs, with extensive experience in delivering complex Finance transformations to a diverse pool Financial Services clients across Banking, Capital Markets, Insurance and Investment Management & Wealth. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way , serve with integrity , take care of each other , foster inclusion , and collaborate for measurable impact . These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity We are seeking a highly experienced Associate Director with experience and interest in broader Finance Transformation and how Data Modelling, Analytics and AI can support the delivery within Financial Services. The candidate should ideally possess the following: Deep understanding of Finance Transformation engagements within Financial Services A practical/working knowledge of how data modelling, analytics and AI can be used to enhance the delivery of our Finance Transformations engagements and drive efficiency/effectiveness/enhanced controls for our clients in their BAU Strong working knowledge of how we take solutions from ideation through to execution e.g. for AI solutions Understanding of the key vendor offerings across Finance functional areas Experience in leading large scale transformation engagements with strong communication and stakeholder management skills Connect to your skills and professional experience You will be a highly entrepreneurial self-starter. This role is critical to the continued growth and success of the Finance Strategy team and will play a part in building, developing and inspiring this community. You will have the following skills and experience: Educated to degree level, or equivalent experience ACA/ACCA/CIMA qualified or equivalent Data/Analytics/AI experience A proven track record of success in demanding finance roles, either within Financial Services or a consulting environment. You'll have a demonstrable ability to identify and lead on new business opportunities, contributing to the growth of the practice. This could include experience in developing proposals, pitching to clients. Proven ability to effectively plan, manage, and deliver high-quality projects, demonstrating strong financial acumen and people leadership skills. You can confidently lead teams and inspire high performance. Strategic thinker with an ability to translate ideas into actionable plans and drive them to Experience of working with senior stakeholders across the Finance and Technology functions Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Finance Transformation Our clients want to achieve maximum value from digital transformation investments in Finance. That's where we come in. By taking a holistic view of performance improvement, including strategy, process design and technology enablement, we support the smooth operation of transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "What attracted me to Deloitte were the endless opportunities and the collective experience of other like-minded individuals. Deloitte's clients include many of the world's largest organisations; I wanted to be part of a team that made a difference that I could be proud of."- Dan, Technology & Transformation Our hybrid working policy You'll be based in one of our UK offices with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world-class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers WPFULL SLTTECH LOCOFFICE
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Mar 14, 2026
Full time
Location: London (Hybrid) Practice Area: Data & Analytics Type: Permanent Shape intelligent solutions. Lead with insight. Drive data innovation. The Role We're looking for a Data Science Manager to lead innovative projects that apply data, AI, and machine learning to solve complex challenges across financial services. You'll guide talented data professionals, collaborate closely with business stakeholders, and drive impactful, scalable solutions that deliver measurable business value. What You'll Do Lead data science teams to design, develop, and deploy advanced machine learning and AI solutions. Drive the adoption of cutting edge technologies including generative AI, LLMs, and agentic AI frameworks. Collaborate with business and technology teams to align technical outcomes with strategic goals. Provide thought leadership and best practices across the data science lifecycle, from exploration to deployment. Mentor and develop data professionals, fostering a culture of innovation and excellence. What We're Looking For Proven experience leading the delivery of data science or AI projects from concept to production. Strong knowledge of Python and core ML libraries (e.g., spaCy, NumPy, SciPy, Transformers). Understanding of big data and cloud technologies (Spark, Hadoop, Azure, AWS, or GCP). Deep expertise in MLOps principles, scalable model deployment, and model governance. Excellent communication and stakeholder management skills with the ability to translate data insights into business value. Bonus Points For Experience in Banking or Financial Services. Exposure to GenAI, LLMs, and intelligent agent workflows. Experience with DevOps, CI/CD, and productionising ML systems. A passion for mentoring and developing early career data talent. Why Join Capco Deliver innovative, high impact data solutions for Tier 1 financial institutions. Work in a collaborative, entrepreneurial consulting environment. Access continuous learning, training, and industry certifications. Join a growing global Data Practice of 800+ experts driving transformation. Be part of a culture where individuality, creativity, and collaboration are celebrated. We offer a competitive, people first benefits package designed to support every aspect of your life: Core Benefits: Discretionary bonus, competitive pension, health insurance, life insurance and critical illness cover. Mental Health: Easy access to CareFirst, Unmind, Aviva consultations, and in house first aiders. Family Friendly: Maternity, adoption, shared parental leave, plus paid leave for sickness, pregnancy loss, fertility treatment, menopause, and bereavement. Family Care: 8 complimentary backup care sessions for emergency childcare or elder care. Holiday Flexibility: 5 weeks of annual leave with the option to buy or sell holiday days based on your needs. Continuous Learning: Minimum 40 hours of training annually - choose workshops, certifications, or e learning - your growth, your way. Business Coach assigned from Day One for one on one guidance. Extra Perks: Gympass (Wellhub), travel insurance, Tastecard, season ticket loans, Cycle to Work, and dental insurance. Inclusion at Capco We're committed to a barrier free, inclusive recruitment process. If you need any adjustments at any stage, just let us know - we'll be happy to help. We welcome applicants from all backgrounds. At Capco, we value the difference you make, and the differences that make you. Our culture champions diversity, equity, and inclusion, and we bring a collaborative mindset to everything we do. Capco does not discriminate Capco does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation or military status in any of its activities or operations.
Dynamics 365 Finance & Operations Technical Architect Maidenhead, United Kingdom Posted on 09/03/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Dynamics 365 Finance & Operations Technical Architect Role Overview The Dynamics 365 Finance & Operations Technical Architect is responsible for designing and governing the technical architecture of enterprise ERP implementations built on Microsoft Dynamics 365 Finance & Operations (F&O). This role ensures the platform is implemented according to Microsoft best practices, enterprise architecture standards, and scalable cloud architecture patterns, while supporting integrations, customisations, reporting, security, and DevOps automation. The Technical Architect works closely with Functional Leads, Integration Architects, and DevOps teams to ensure that the ERP solution remains maintainable, performant, and extensible across the entire implementation lifecycle. Requirements Key Responsibilities Design the technical architecture for Dynamics 365 Finance & Operations implementations Define customisation and extension strategies aligned with Microsoft best practices Ensure the solution uses extension-based development rather than over-layering Design integration architecture with enterprise systems Establish security and identity architecture Design integrations between Dynamics and enterprise platforms such as: CRM systems Payroll systems Procurement systems Banking platforms External regulatory services Typical integration technologies include: REST APIs OData services Data Management Framework Technical Governance Conduct code reviews Ensure compliance with Microsoft Dynamics best practices Maintain technical documentation Performance & Scalability Ensure the solution supports enterprise workloads by: Optimising database access Ensuring efficient batch processing Designing scalable integrations Monitoring system performance Define DevOps architecture including: automated deployments release management Common tooling includes: Git repositories build pipelines automated testing frameworks Ensure data integrity across integrations Support data warehousing and analytics initiatives Security & Compliance Define role-based security models Implement segregation of duties Ensure compliance with enterprise security policies Support regulatory compliance requirements Required Skills Core Technical Skills Microsoft Dynamics 365 Finance & Operations architecture Data Management Framework (DMF) OData services SQL Server performance optimisation Integration Expertise REST API integration message-based integrations DevOps automated build pipelines release management Experience Requirements 8-12 years enterprise ERP experience 5+ years working with Dynamics 365 Finance & Operations Experience leading large ERP implementations Experience with Azure cloud platforms Preferred Certifications Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect
Mar 14, 2026
Full time
Dynamics 365 Finance & Operations Technical Architect Maidenhead, United Kingdom Posted on 09/03/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span all aspects of business, providing aholistic approach to managing an organization. We are committed to providingtechnical innovations and tools that empower organizations with criticalinformation to facilitate decision-making that results in businesstransformation through cost savings and increased operational efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Dynamics 365 Finance & Operations Technical Architect Role Overview The Dynamics 365 Finance & Operations Technical Architect is responsible for designing and governing the technical architecture of enterprise ERP implementations built on Microsoft Dynamics 365 Finance & Operations (F&O). This role ensures the platform is implemented according to Microsoft best practices, enterprise architecture standards, and scalable cloud architecture patterns, while supporting integrations, customisations, reporting, security, and DevOps automation. The Technical Architect works closely with Functional Leads, Integration Architects, and DevOps teams to ensure that the ERP solution remains maintainable, performant, and extensible across the entire implementation lifecycle. Requirements Key Responsibilities Design the technical architecture for Dynamics 365 Finance & Operations implementations Define customisation and extension strategies aligned with Microsoft best practices Ensure the solution uses extension-based development rather than over-layering Design integration architecture with enterprise systems Establish security and identity architecture Design integrations between Dynamics and enterprise platforms such as: CRM systems Payroll systems Procurement systems Banking platforms External regulatory services Typical integration technologies include: REST APIs OData services Data Management Framework Technical Governance Conduct code reviews Ensure compliance with Microsoft Dynamics best practices Maintain technical documentation Performance & Scalability Ensure the solution supports enterprise workloads by: Optimising database access Ensuring efficient batch processing Designing scalable integrations Monitoring system performance Define DevOps architecture including: automated deployments release management Common tooling includes: Git repositories build pipelines automated testing frameworks Ensure data integrity across integrations Support data warehousing and analytics initiatives Security & Compliance Define role-based security models Implement segregation of duties Ensure compliance with enterprise security policies Support regulatory compliance requirements Required Skills Core Technical Skills Microsoft Dynamics 365 Finance & Operations architecture Data Management Framework (DMF) OData services SQL Server performance optimisation Integration Expertise REST API integration message-based integrations DevOps automated build pipelines release management Experience Requirements 8-12 years enterprise ERP experience 5+ years working with Dynamics 365 Finance & Operations Experience leading large ERP implementations Experience with Azure cloud platforms Preferred Certifications Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate Microsoft Certified: Dynamics 365 Finance and Operations Apps Solution Architect
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
Mar 13, 2026
Full time
This role has a salary of £61,784 per annum, based on a 36 hour working week. This is a fixed term contract until 31st March 2027, with the possibility of extension subject to ongoing programme funding in 2027/28 and beyond. This is a unique opportunity to help shape the future of the South East's manufacturing economy. Join our dedicated Economy and Growth Team and play a pivotal role in delivering the Made Smarter Adoption programme across the region. If you are a relationship driven professional with experience in digital transformation, consultancy, engineering, or business engagement, and you're passionate about supporting SMEs to innovate and adopt new technologies, we encourage you to apply. This role offers hybrid working, with regular travel across the South East, and weekly anchor days at Woodhatch Place, Reigate. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service Option to buy up to 10 days of additional annual leave A generous local government salary related pension Up to 5 days of carer's leave and 2 paid volunteering days per year Paternity, adoption and dependents leave An Employee Assistance Programme (EAP) to support health and wellbeing Learning and development hub with a wealth of resources Wellbeing and lifestyle discounts including gym, travel, and shopping A chance to make a real difference to the lives of our residents About the Team The Economy and Growth team is dedicated to driving sustainable economic development across Surrey, working collaboratively as 'One Council' to support strategic priorities that benefit the county's 1.2 million residents. The team provides key services in business support, innovation, skills, and infrastructure, and works with major employers and local partners to strengthen the regional economy, home to 110,000 businesses contributing £50 billion annually to the UK economy. This role sits within the Made Smarter South East Programme Delivery Team, working alongside other Technology Adoption Specialists, Workforce Development Advisors, the Programme Support Officer and the Strategic Programme Manager. The programme supports SME manufacturers to adopt digital technologies, boost productivity, and develop future talent. About the Role Surrey County Council is seeking a knowledgeable and people focused Technology Adoption Specialist to support SME manufacturers across the South East to identify, understand, and implement digital technologies that drive productivity and innovation. This outward facing role works directly with business leaders and technical teams to assess digital maturity, diagnose challenges, and develop tailored technology adoption roadmaps. You will act as a trusted advisor, helping SMEs explore solutions such as automation, data analytics, AI, robotics, and industrial digitalisation. You will also collaborate with partners, support grant processes, and contribute to workshops, events, and wider programme engagement. As the Technology Adoption Specialist, you will: Conduct on site and virtual assessments to understand business needs, processes, and digital maturity Provide expert guidance on digital technologies relevant to manufacturing Develop tailored technology adoption plans and support SMEs through implementation Help businesses identify suitable vendors, solutions, and funding opportunities Maintain accurate operational records and ensure CRM data is consistently updated Track KPIs and provide data for reporting to the Programme Manager Support delivery of events, workshops, and wider engagement activities Identify and implement improvements to programme processes Collaborate across Surrey County Council's Economy & Growth team and with partners across the South East to connect SMEs with wider support offers Contribute to knowledge sharing and documentation standards across the programme You will be responsible for delivering high quality advisory and operational support at pace to strengthen the region's manufacturing ecosystem. Your Application In order to be considered for shortlisting, your application will clearly evidence the following skills and align with our behaviours: Experience in digital transformation, consultancy, engineering, programme delivery, or business engagement Strong understanding of digital technologies relevant to manufacturing Ability to analyse business processes and identify improvement opportunities Strong organisational skills with the ability to manage multiple tasks and maintain accurate records Experience using CRM systems or similar tools to manage pipelines and track KPIs Ability to build and maintain relationships with businesses, universities, students and partners Experience drafting structured documentation such as project scopes or technology roadmaps Strong communication and stakeholder engagement skills Ability to work collaboratively across teams and independently manage a varied workload A proactive mindset with a commitment to continuous improvement To apply, we request that you submit a CV and you will be asked the following four questions: Technology Adoption Specialists often work with SMEs at very different stages of their digital journey. Please describe how you would support a business that is unsure where to start with digital adoption. What steps would you take to understand their needs, build confidence, and help them identify realistic first steps toward adopting new technologies? Give an example of how you have built and maintained relationships with diverse stakeholders (e.g., SMEs, technical teams, partners, or suppliers). What strategies did you use to keep engagement strong and ensure positive outcomes? This role requires providing impartial, trusted advice to SMEs. How do you ensure your recommendations are both technically sound and aligned with the organisation's strategic goals and constraints? Made Smarter supports SMEs to adopt technologies such as automation, data analytics, AI, and industrial digitalisation. Which emerging technologies do you believe currently offer the greatest impact for SME manufacturers, and why? The job advert closes at 23:59 on 15/03/2026, with interviews taking place in person at Woodhatch Place, Reigate between 24th March and 3rd April 2026. Local Government Reorganisation (LGR) Surrey County Council is undergoing Local Government Reorganisation, moving from a two tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities. Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Our Commitment We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview. Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need. We value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
About Kinship We are Kinship. The leading kinship care charity in England and Wales. We re here for kinship carers friends or family who step up to raise a child when their parents aren t able to. Together, let s commit to change for kinship families. About the role We re looking for a motivated and creative Senior Marketing Officer to join Kinship s Marketing Team to help us reach more kinship carers with our support offer. You ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing. You ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes including Department for Education-funded training to kinship carers, referral partners, and professionals across England and Wales. Working closely with the Head of Marketing, you ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families. Key responsibilities Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals. Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches. Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets. Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns. Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting. Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences. With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate. Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing. Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams. Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities. Knowledge, abilities, skills and experience: Experience Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience). Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences. Experience of supporting numerous marketing campaigns or activities at the same time. Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software. Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. Experience using a Contact Management System, such as Salesforce. Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts). Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly). Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity. Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising. Experience working with brand guidelines and applying brand principles to create impactful marketing. Knowledge and skills Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. Excellent attention to detail. Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. Ability to work both independently and collaboratively. Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation s tone of voice. Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives. Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills. Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva. Understanding of how Meta paid social and paid search complement each other across the user journey Attributes Confident building trusted relationships with internal and external stakeholders. Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels. Organised and has good attention to detail. Collaborative and enjoys working across a number of teams. A creative and solutions-focused person, able to use own initiative and make suggestions. Empathy, sensitivity, and understanding of the needs of families facing challenges. Commitment to the values, aims and objectives of Kinship. Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds. Right to work in the UK. Desirable: Experience of kinship care . Knowledge of children s social care system and/or experience of work with kinship carers. Understanding of working in the charity sector. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
Mar 13, 2026
Full time
About Kinship We are Kinship. The leading kinship care charity in England and Wales. We re here for kinship carers friends or family who step up to raise a child when their parents aren t able to. Together, let s commit to change for kinship families. About the role We re looking for a motivated and creative Senior Marketing Officer to join Kinship s Marketing Team to help us reach more kinship carers with our support offer. You ll bring strong experience in delivering effective, insight-driven digital marketing campaigns across channels, including social media, email, web, paid advertising and content marketing. You ll play a key role in delivering integrated marketing campaigns and promoting our services and programmes including Department for Education-funded training to kinship carers, referral partners, and professionals across England and Wales. Working closely with the Head of Marketing, you ll plan and deliver impactful marketing activity, create engaging content, and use data and analytics to optimise performance. You ll also contribute to shaping our marketing strategy by bringing evidence, creativity and best practice from across the digital landscape. This hands-on role offers the opportunity to maximise reach and impact and raise the profile of kinship care while supporting families. Key responsibilities Work with the Head of Marketing to develop marketing plans, and have day-to-day oversight of the delivery of these to promote the DfE-funded training and support service to kinship carers, to ensure good take-up of all training events by a diverse range of kinship carers, in line with the programme goals. Plan and deliver multi-channel marketing campaigns (digital, print, social media - paid and organic, email, SMS, etc.), monitoring and optimising campaigns for greatest impact and testing new approaches. Produce and oversee content creation for marketing plans and campaigns, delivering high-quality, insight-led and engaging marketing content for different audiences and/or channels, including case studies, blog posts, leaflets, videos, and social media assets. Plan and deliver creative and innovative paid ads campaigns across Meta, reviewing and optimising throughout, ensuring robust reporting is in place and using analytics and insights to inform future campaigns. Help embed a new email marketing platform to support the delivery of our email marketing strategy, including segmentation, automated journeys testing and reporting. Support the delivery of marketing strategies and activities to grow brand awareness and increase engagement with kinship carers and other key audiences. With the Head of Marketing, work with services teams to understand our target audience, and identify opportunities to integrate Kinship s holistic support offer - including our peer support service and website advice content/ Kinship Compass - into training marketing activity where appropriate. Track KPIs and produce regular monitoring reports on marketing performance across channels and, with support from the Head of Marketing, adjust campaigns and plans to optimise impact and make recommendations for future testing. Manage and prioritise incoming requests from the organisational briefing process for services marketing support, including producing collateral templates in line with brand guidelines, working closely and collaboratively with comms and digital teams. Work in collaboration and co-production with kinship carers to ensure meaningful input and representation in the development of relevant plans and activities. Knowledge, abilities, skills and experience: Experience Demonstrable marketing experience in an in-house or agency role (minimum 4 years experience). Experience of developing and delivering marketing campaigns and activity to meet specific objectives, including engagement and acquisition of target audiences. Experience of supporting numerous marketing campaigns or activities at the same time. Strong digital marketing experience, including use of email marketing systems; design software including Canva; social media platforms and photo and video editing software. Experience of planning, delivering and optimising email marketing campaigns to drive supporter engagement, using segmentation, automation and performance analysis. Experience using a Contact Management System, such as Salesforce. Passion for and experience of developing a range of content for different audiences and channels (such as videos, infographics, blogs and social media posts). Experience of using communications planning tools or systems (e.g. planning grids, Asana, Hootsuite, Loomly). Experience of tracking and reporting on social media and other digital marketing analytics and using insights and data to inform optimisation and planning of new activity. Experience of delivering marketing campaigns across organic and paid social, particularly Meta paid advertising. Experience working with brand guidelines and applying brand principles to create impactful marketing. Knowledge and skills Exceptional written and spoken communications skills, with the ability to develop impactful narratives tailored to different audiences and channels. Excellent attention to detail. Excellent organisation skills and the ability to work happily in a fast-paced environment, keeping multiple projects and objectives on track, often to tight deadlines. Ability to work both independently and collaboratively. Excellent copywriting skills and experience of writing marketing copy for a range of audiences and channels, communicating clearly, concisely and with an organisation s tone of voice. Understanding of how to deliver integrated online and offline marketing campaigns and materials to deliver objectives. Ability to work in a small in-house team, developing marketing materials and campaigns with limited resource demanding creativity and excellent project management skills. Confident using Microsoft 365 including Word, Excel, PowerPoint and online design programmes such as Canva. Understanding of how Meta paid social and paid search complement each other across the user journey Attributes Confident building trusted relationships with internal and external stakeholders. Excellent interpersonal skills and able to develop good relationships and ways of working with colleagues at all levels. Organised and has good attention to detail. Collaborative and enjoys working across a number of teams. A creative and solutions-focused person, able to use own initiative and make suggestions. Empathy, sensitivity, and understanding of the needs of families facing challenges. Commitment to the values, aims and objectives of Kinship. Commitment to equal opportunities and diversity and a respectful approach to working with people from a range of backgrounds. Right to work in the UK. Desirable: Experience of kinship care . Knowledge of children s social care system and/or experience of work with kinship carers. Understanding of working in the charity sector. What we offer you: Flexible working - we understand how important it is to balance family and work life. 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown) Employee Assistance Programme (24/7 confidential advice line and counselling) Charity Worker Discounts. Please apply for the role of Senior Marketing Officer by sending a CV and cover letter (no more than 2 pages) detailing how you match the requirements for the role. Please use examples to demonstrate your experience.
"Finance without strategy is just numbers, and strategy without finance is just dreaming." E. Faber. Sheridan Maine is delighted to be partnering with a growing, international business based in Central London to recruit a commercially focused Head of FP&A. This is a high-impact leadership role supporting EMEA-based brands, providing financial insight and strategic guidance to drive sustainable growth. The Role The Head of FP&A will be responsible for leading the financial planning and analysis function, delivering accurate and timely reporting, and ensuring forecasts reflect both current performance and future expectations. Acting as a key partner to corporate stakeholders and local leadership teams, this role will play a critical part in shaping financial strategy and performance delivery. Duties of the Head of FP&A include: Act as a trusted finance partner to senior business leaders, providing clear insight to support strong performance and informed strategic decisions. Champion best practice across brand teams through effective use of analytics and KPI reporting, aligning financial strategy with wider commercial objectives. Leverage timely, reliable financial data to highlight risks and opportunities, driving cost control, efficiencies and revenue optimisation at brand and project level. Consolidate actual results and deliver detailed variance analysis for corporate and executive stakeholders. Design and enhance budgeting, forecasting and long-term planning processes to support growth initiatives and new launches. Support operational teams in producing accurate budgets and forecasts, ensuring alignment with corporate planning frameworks. Prepare and deliver executive-level presentations that clearly articulate performance trends and key business drivers. Identify financial risks and challenges early, developing practical, commercially focused solutions to enhance profitability. Lead, mentor and develop the FP&A team, fostering a culture of accountability, continuous improvement and high performance. The successful Head of FP&A: 7-12 years' experience in FP&A, finance business partnering, or a closely related role, ideally with exposure to strategic planning, budgeting, and forecasting at a senior level. Qualified accountant (ACA/ACCA/CIMA or equivalent) and bachelor's degree in finance, accounting, or a related field. Strong knowledge of financial management principles, practices, and accounting standards. Strong commercial acumen with the ability to translate financial data into strategic insight. Confident stakeholder manager with experience partnering senior leadership teams What's on Offer: Hybrid working pattern of 3-4 days in the Central London office. A highly competitive salary of up to £150k. The opportunity to lead and develop a high-performing FP&A team, influencing business strategy across EMEA brands. The chance to join a forward-thinking, supportive business where your insights make a tangible difference. This is an excellent opportunity for a strategic finance leader to make a tangible impact within an expanding organisation.If you are interested in this exciting opportunity to make a real impact and lead a high-performing finance function, we would love to hear from you. Please get in touch with Sheridan Maine to discuss the role further.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
Mar 13, 2026
Full time
"Finance without strategy is just numbers, and strategy without finance is just dreaming." E. Faber. Sheridan Maine is delighted to be partnering with a growing, international business based in Central London to recruit a commercially focused Head of FP&A. This is a high-impact leadership role supporting EMEA-based brands, providing financial insight and strategic guidance to drive sustainable growth. The Role The Head of FP&A will be responsible for leading the financial planning and analysis function, delivering accurate and timely reporting, and ensuring forecasts reflect both current performance and future expectations. Acting as a key partner to corporate stakeholders and local leadership teams, this role will play a critical part in shaping financial strategy and performance delivery. Duties of the Head of FP&A include: Act as a trusted finance partner to senior business leaders, providing clear insight to support strong performance and informed strategic decisions. Champion best practice across brand teams through effective use of analytics and KPI reporting, aligning financial strategy with wider commercial objectives. Leverage timely, reliable financial data to highlight risks and opportunities, driving cost control, efficiencies and revenue optimisation at brand and project level. Consolidate actual results and deliver detailed variance analysis for corporate and executive stakeholders. Design and enhance budgeting, forecasting and long-term planning processes to support growth initiatives and new launches. Support operational teams in producing accurate budgets and forecasts, ensuring alignment with corporate planning frameworks. Prepare and deliver executive-level presentations that clearly articulate performance trends and key business drivers. Identify financial risks and challenges early, developing practical, commercially focused solutions to enhance profitability. Lead, mentor and develop the FP&A team, fostering a culture of accountability, continuous improvement and high performance. The successful Head of FP&A: 7-12 years' experience in FP&A, finance business partnering, or a closely related role, ideally with exposure to strategic planning, budgeting, and forecasting at a senior level. Qualified accountant (ACA/ACCA/CIMA or equivalent) and bachelor's degree in finance, accounting, or a related field. Strong knowledge of financial management principles, practices, and accounting standards. Strong commercial acumen with the ability to translate financial data into strategic insight. Confident stakeholder manager with experience partnering senior leadership teams What's on Offer: Hybrid working pattern of 3-4 days in the Central London office. A highly competitive salary of up to £150k. The opportunity to lead and develop a high-performing FP&A team, influencing business strategy across EMEA brands. The chance to join a forward-thinking, supportive business where your insights make a tangible difference. This is an excellent opportunity for a strategic finance leader to make a tangible impact within an expanding organisation.If you are interested in this exciting opportunity to make a real impact and lead a high-performing finance function, we would love to hear from you. Please get in touch with Sheridan Maine to discuss the role further.You are required to be eligible to work in the UK full time without restriction.Due to the high volume of applications, it is not always possible to respond to unsuccessful applicants. Therefore, if we have not responded to your application within five days, please assume that on this occasion your application has not been successful.
The FP&A Analyst will deliver high-quality financial insight, reporting, and analysis to support strategic and operational decision-making across the business, partnering closely with senior stakeholders. The role focuses on improving planning and reporting processes, driving automation through Power BI, and ensuring accurate month-end, budgeting, forecasting, and performance analysis. Client Details The client is a leading, well-established organisation with a strong commercial footprint, known for its collaborative culture, high-performing finance function, and commitment to using data, insight, and continuous improvement to drive strategic decision-making. Description Commercial Support Complete month-end activities including journal preparation, reporting, and balance sheet reviews. Communicate financial performance, insights, risks, and opportunities to senior stakeholders. Support the budgeting, forecasting, and wider financial planning cycle. Build strong business-partnering relationships across operational and commercial teams. Assist with audit requirements and collaborate with financial risk and control teams. Performance & Analysis Prepare and review monthly reporting packs and performance analysis for senior management. Support the creation of the monthly business review pack. Drive working capital improvements through data-driven analysis. Conduct detailed balance sheet reviews and ensure compliance with accounting standards and policies. Improve and streamline planning, forecasting, and reporting processes. Lead automation of reporting and analytics using Power BI . Produce ad-hoc financial analysis to help inform strategic and operational decisions Profile Qualified Accountant (CIMA/ACCA/ACA) Strong FP&A or varied accounting background Confident business partner able to influence and challenge at all levels Excellent analytical skills with high attention to detail Strong Excel capability and comfort with complex spreadsheets Experience producing financial analysis and reports for senior stakeholders Exceptional communication and presentation skills Clear, confident communication A "can-do" attitude and solutions-focused mindset High standards and passion for quality Strong collaboration and teamwork Appreciation for diverse perspectives and ethical practice Job Offer £50-£55k Birmingham, 4 days onsite, 1 day wfh Work in a visible, impactful role influencing strategic decision-making Develop within a high-performing finance team with opportunities for progression
Mar 13, 2026
Full time
The FP&A Analyst will deliver high-quality financial insight, reporting, and analysis to support strategic and operational decision-making across the business, partnering closely with senior stakeholders. The role focuses on improving planning and reporting processes, driving automation through Power BI, and ensuring accurate month-end, budgeting, forecasting, and performance analysis. Client Details The client is a leading, well-established organisation with a strong commercial footprint, known for its collaborative culture, high-performing finance function, and commitment to using data, insight, and continuous improvement to drive strategic decision-making. Description Commercial Support Complete month-end activities including journal preparation, reporting, and balance sheet reviews. Communicate financial performance, insights, risks, and opportunities to senior stakeholders. Support the budgeting, forecasting, and wider financial planning cycle. Build strong business-partnering relationships across operational and commercial teams. Assist with audit requirements and collaborate with financial risk and control teams. Performance & Analysis Prepare and review monthly reporting packs and performance analysis for senior management. Support the creation of the monthly business review pack. Drive working capital improvements through data-driven analysis. Conduct detailed balance sheet reviews and ensure compliance with accounting standards and policies. Improve and streamline planning, forecasting, and reporting processes. Lead automation of reporting and analytics using Power BI . Produce ad-hoc financial analysis to help inform strategic and operational decisions Profile Qualified Accountant (CIMA/ACCA/ACA) Strong FP&A or varied accounting background Confident business partner able to influence and challenge at all levels Excellent analytical skills with high attention to detail Strong Excel capability and comfort with complex spreadsheets Experience producing financial analysis and reports for senior stakeholders Exceptional communication and presentation skills Clear, confident communication A "can-do" attitude and solutions-focused mindset High standards and passion for quality Strong collaboration and teamwork Appreciation for diverse perspectives and ethical practice Job Offer £50-£55k Birmingham, 4 days onsite, 1 day wfh Work in a visible, impactful role influencing strategic decision-making Develop within a high-performing finance team with opportunities for progression
Location: Hybrid - Remote working with travel required for events and meetings. Reporting to: Director of Strategic Engagement Key Relationships : PR Manager, Senior Communications Officer, Associate Director of Communications and Engagement, wider members of the Strategic Engagement division, member charities, external agencies and partners Salary : £55,000 - £60,000 (£33-36,000 pro rata) Hours: Part Time (3 days per week) 21hours 0.6 FTE Contract Type : Part Time - Permanent Benefits : 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway - discount platforms Overall Purpose The PR and Marketing Lead plays a pivotal role in protecting and enhancing the NHS Charity sector's brand reputation across media and digital channels and to reach our key audiences. As a senior member of the Strategic Engagement team, the postholder will help shape and deliver a compelling narrative about the role, need and impact of NHS charities, working with our NHS charity members to ensure our story is told in an emotive and engaging way. Working closely with the Director of Strategic Engagement, the Associate Director of Communications, Communications Lead, PR Manager and the wider team, the postholder will provide strategic leadership across PR, digital content, brand messaging and storytelling. They will oversee forward planning of media moments, manage day-to-day PR operations, guide digital content strategy, and coordinate events and campaigns that raise the profile of the charity sector and deepen engagement with supporters, partners and members. The role combines strategic oversight, hands-on content leadership, and team management to ensure coordinated, impactful communications that support our organisational goals. Overall Objectives Protect and enhance the NHS charity sector brand and reputation across PR and digital channels. Lead a cohesive media and marketing strategy that tells compelling stories of the impact and need of NHS charities to priority audiences. Ensure brand messaging and visual identity remain consistent and effective across channels and across the organisation. Oversee the gathering and use of powerful case studies that demonstrate sector impact, to support PR and marketing activities, working closely with the wider strategic engagement team Manage the PR Manager and Senior Communications Officer to maximise reach, engagement, and influence. Guide forward planning of proactive media opportunities and digital content. Oversee campaigns, events and communications activities that support strategic priorities. Work closely with the Communications Lead to ensure a collaborative, high-performing communications function aligned to shared goals. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below; Media and Marketing Strategy Lead the strategic direction of PR, marketing and digital activity to support organisational priorities. Ensure an integrated approach across media, digital and brand, aligning messaging and creative. Coordinate with internal teams to develop forward plans for proactive media moments, using case studies, campaigns, thought leadership, reports and partnerships. Identify and mitigate risks that may impact reputation, coordinating responses with internal teams. Brand and Messaging Oversee brand messaging and visual identity, collaborating with members to galvanise engagement and reach and ensuring consistent application across all channels. Provide guidance to colleagues and external partners on tone of voice, key messages and visual standards. Ensure communications are inclusive, accessible and reflective of the communities we serve. Storytelling and Content Leadership Oversee development of versatile, high-quality content including imagery, video, copy, and digital storytelling assets, working closely with the Communications Lead to take a strategic approach across audiences. Shape the forward content plan for digital channels, ensuring alignment with strategic priorities. Use data and insight to inform digital content strategy and continuous improvement. Lead and inspire the team to gather emotive case studies that bring to life the work and impact of NHS charities. Media Operations Oversee a responsive, well-run press office managing enquiries, monitoring coverage and ensuring timely, high-quality responses. Support and guide the PR Manager to maximise media presence with target audiences. Build relationships with journalists and position NHS Charities Together and the wider NHS charity sector with our priority audiences. Oversee the team to manage our relationships with high profile supporters and celebrities. Act as a spokesperson where appropriate. Digital Channels Line-manage the Senior Communications Officer to ensure our digital channels effectively support organisational objectives. Oversee planning and delivery across website, social media and email marketing. Ensure digital activity is insight-led, audience-focused and continually optimised through analytics. Campaigns, Events and Activities Oversee delivery of campaigns and events, ensuring they are well planned, impactful and aligned to brand and messaging. Work with internal teams to maximise the communications and marketing potential of organisational activities. Provide strategic input and coordination across multi-channel campaigns. Collaboration and Leadership Work closely with the Director of Strategic Engagement and the Associate Director of Communications and Engagement and the Communications Lead to develop shared priorities, workflows and team culture. Provide leadership, mentoring and clear direction to team members. Represent Communications across the organisation and with external partners when required. Other duties Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion. Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. REF-
Mar 13, 2026
Full time
Location: Hybrid - Remote working with travel required for events and meetings. Reporting to: Director of Strategic Engagement Key Relationships : PR Manager, Senior Communications Officer, Associate Director of Communications and Engagement, wider members of the Strategic Engagement division, member charities, external agencies and partners Salary : £55,000 - £60,000 (£33-36,000 pro rata) Hours: Part Time (3 days per week) 21hours 0.6 FTE Contract Type : Part Time - Permanent Benefits : 10% employers pension contribution (NEST) HSF Health cash Plan-covering employee partners and dependants under days Annual Leave plus bank holidays and increases with length of service 2 hours weekly wellbeing time out Employee assistance program , offering GP advice lines, virtual doctors, prescription services, emotional wellbeing support, a legal help line and counselling. Funded eye site test (Specsavers) Pay it forward days- 2 days volunteering Mindful Employer Perkbox and Reward Gateway - discount platforms Overall Purpose The PR and Marketing Lead plays a pivotal role in protecting and enhancing the NHS Charity sector's brand reputation across media and digital channels and to reach our key audiences. As a senior member of the Strategic Engagement team, the postholder will help shape and deliver a compelling narrative about the role, need and impact of NHS charities, working with our NHS charity members to ensure our story is told in an emotive and engaging way. Working closely with the Director of Strategic Engagement, the Associate Director of Communications, Communications Lead, PR Manager and the wider team, the postholder will provide strategic leadership across PR, digital content, brand messaging and storytelling. They will oversee forward planning of media moments, manage day-to-day PR operations, guide digital content strategy, and coordinate events and campaigns that raise the profile of the charity sector and deepen engagement with supporters, partners and members. The role combines strategic oversight, hands-on content leadership, and team management to ensure coordinated, impactful communications that support our organisational goals. Overall Objectives Protect and enhance the NHS charity sector brand and reputation across PR and digital channels. Lead a cohesive media and marketing strategy that tells compelling stories of the impact and need of NHS charities to priority audiences. Ensure brand messaging and visual identity remain consistent and effective across channels and across the organisation. Oversee the gathering and use of powerful case studies that demonstrate sector impact, to support PR and marketing activities, working closely with the wider strategic engagement team Manage the PR Manager and Senior Communications Officer to maximise reach, engagement, and influence. Guide forward planning of proactive media opportunities and digital content. Oversee campaigns, events and communications activities that support strategic priorities. Work closely with the Communications Lead to ensure a collaborative, high-performing communications function aligned to shared goals. Key Responsibilities The main duties and responsibilities of the role holder are as outlined below; Media and Marketing Strategy Lead the strategic direction of PR, marketing and digital activity to support organisational priorities. Ensure an integrated approach across media, digital and brand, aligning messaging and creative. Coordinate with internal teams to develop forward plans for proactive media moments, using case studies, campaigns, thought leadership, reports and partnerships. Identify and mitigate risks that may impact reputation, coordinating responses with internal teams. Brand and Messaging Oversee brand messaging and visual identity, collaborating with members to galvanise engagement and reach and ensuring consistent application across all channels. Provide guidance to colleagues and external partners on tone of voice, key messages and visual standards. Ensure communications are inclusive, accessible and reflective of the communities we serve. Storytelling and Content Leadership Oversee development of versatile, high-quality content including imagery, video, copy, and digital storytelling assets, working closely with the Communications Lead to take a strategic approach across audiences. Shape the forward content plan for digital channels, ensuring alignment with strategic priorities. Use data and insight to inform digital content strategy and continuous improvement. Lead and inspire the team to gather emotive case studies that bring to life the work and impact of NHS charities. Media Operations Oversee a responsive, well-run press office managing enquiries, monitoring coverage and ensuring timely, high-quality responses. Support and guide the PR Manager to maximise media presence with target audiences. Build relationships with journalists and position NHS Charities Together and the wider NHS charity sector with our priority audiences. Oversee the team to manage our relationships with high profile supporters and celebrities. Act as a spokesperson where appropriate. Digital Channels Line-manage the Senior Communications Officer to ensure our digital channels effectively support organisational objectives. Oversee planning and delivery across website, social media and email marketing. Ensure digital activity is insight-led, audience-focused and continually optimised through analytics. Campaigns, Events and Activities Oversee delivery of campaigns and events, ensuring they are well planned, impactful and aligned to brand and messaging. Work with internal teams to maximise the communications and marketing potential of organisational activities. Provide strategic input and coordination across multi-channel campaigns. Collaboration and Leadership Work closely with the Director of Strategic Engagement and the Associate Director of Communications and Engagement and the Communications Lead to develop shared priorities, workflows and team culture. Provide leadership, mentoring and clear direction to team members. Represent Communications across the organisation and with external partners when required. Other duties Visibly live NHS Charities Togethers values, including our commitment to diversity and inclusion. Carrying out the duties of post in accordance with NHS Charities Togethers policies and procedures on Health and Safety and take responsibility for ensuring personal health and safety. Working flexibly, prioritising workload, and working effectively as part of a team. Demonstrating an ability to work calmly and effectively when under pressure of tight deadlines, to deliver work on time and to a high standard. Adhere to relevant legislation, best practice, policies, and processes including, but not limited to charity law, the fundraising regulator, GDPR and professional codes and standards. This is not meant to be an exhaustive list of duties. The need for flexibility is required, and the post holder is expected to carry out any other related duties that are within the employee's skills and abilities whenever reasonably instructed. REF-
We are excited to welcome a Head of Customer Retention to our dynamic team in Wolverhampton! In this pivotal role, you will spearhead our customer retention strategy and oversee its seamless execution. You will play a crucial part in reducing churn rates, boosting retention performance, and developing impactful retention playbooks. Providing motivational leadership to our retention teams, you'll ensure that customer challenges are tackled head-on at their source, while also promoting cross-department collaboration to address the root causes of churn. As the Head of Customer Retention, you'll harness the power of data to identify potential risks, engage with senior stakeholders, and consistently pursue enhancements in customer outcomes. Strategic Leadership Take charge of the overall churn performance and retention key performance indicators for our customer base. Craft, execute, and continually refine the organisation's retention strategy, playbooks, and rescue frameworks. Leverage data and customer insights to drive proactive retention initiatives aimed at those customers who are at the highest risk. Leadership & Capability Operational Excellence Inspire, mentor, and cultivate the growth of our Retention team, creating a vibrant culture focused on delivering exceptional customer experiences. Empower teams by providing them with clear priorities, resources, and streamlined processes to seamlessly address customer concerns. Encourage a sense of accountability and uphold consistent retention standards throughout the team. Operational Excellence Remove operational barriers that prevent effective and timely customer issue resolution. Work cross functionally with Sales, Operations, Finance, Service and CX teams to clarify ownership, streamline handoffs, and eliminate friction in the customer journey. Oversee management of high value and strategically important customer escalations. Insight, Analysis & Continuous Improvement Provide actionable insights on churn drivers using operational, financial, and customer data. Influence and challenge functional leaders where systemic issues contribute to avoidable churn. Ensure root causes are addressed in collaboration with operational owners-preventing repeat issues and improving long term customer outcomes. Develop and maintain clear reporting on retention performance, risks, opportunities, and progress for senior leadership. Experience Demonstrated experience in leading teams focused on Retention, Customer Success, or Customer Lifecycle. A strong history of analysing churn and implementing strategies that lead to tangible improvements. Robust operational leadership experience in a results oriented environment. Proficiency with CRM systems, customer analytics, and making data driven decisions. Proven ability to drive swift change in a dynamic and ambitious organisation. Skills Exceptional analytical and problem solving abilities. Skilled at converting data into actionable operational and strategic priorities. Outstanding stakeholder management and influencing expertise, particularly at senior levels. A customer focused approach combined with a strong commercial awareness and sound judgment. Proven ability to lead teams effectively in complex operational settings. An entrepreneurial spirit and a keen eye for improvement, coupled with a strong capability for driving change. Benefits 23 days' holiday + Bank Holidays Competitive Incentive Scheme Company Pension scheme Cycle to Work scheme available Employee rewards and discounts Option to join Health Care Cash Plan 24/7 365-day access to Employee Assistance Programme through Health Assured Access to on going learning and development with our online learning platform Free onsite parking Life Assurance
Mar 13, 2026
Full time
We are excited to welcome a Head of Customer Retention to our dynamic team in Wolverhampton! In this pivotal role, you will spearhead our customer retention strategy and oversee its seamless execution. You will play a crucial part in reducing churn rates, boosting retention performance, and developing impactful retention playbooks. Providing motivational leadership to our retention teams, you'll ensure that customer challenges are tackled head-on at their source, while also promoting cross-department collaboration to address the root causes of churn. As the Head of Customer Retention, you'll harness the power of data to identify potential risks, engage with senior stakeholders, and consistently pursue enhancements in customer outcomes. Strategic Leadership Take charge of the overall churn performance and retention key performance indicators for our customer base. Craft, execute, and continually refine the organisation's retention strategy, playbooks, and rescue frameworks. Leverage data and customer insights to drive proactive retention initiatives aimed at those customers who are at the highest risk. Leadership & Capability Operational Excellence Inspire, mentor, and cultivate the growth of our Retention team, creating a vibrant culture focused on delivering exceptional customer experiences. Empower teams by providing them with clear priorities, resources, and streamlined processes to seamlessly address customer concerns. Encourage a sense of accountability and uphold consistent retention standards throughout the team. Operational Excellence Remove operational barriers that prevent effective and timely customer issue resolution. Work cross functionally with Sales, Operations, Finance, Service and CX teams to clarify ownership, streamline handoffs, and eliminate friction in the customer journey. Oversee management of high value and strategically important customer escalations. Insight, Analysis & Continuous Improvement Provide actionable insights on churn drivers using operational, financial, and customer data. Influence and challenge functional leaders where systemic issues contribute to avoidable churn. Ensure root causes are addressed in collaboration with operational owners-preventing repeat issues and improving long term customer outcomes. Develop and maintain clear reporting on retention performance, risks, opportunities, and progress for senior leadership. Experience Demonstrated experience in leading teams focused on Retention, Customer Success, or Customer Lifecycle. A strong history of analysing churn and implementing strategies that lead to tangible improvements. Robust operational leadership experience in a results oriented environment. Proficiency with CRM systems, customer analytics, and making data driven decisions. Proven ability to drive swift change in a dynamic and ambitious organisation. Skills Exceptional analytical and problem solving abilities. Skilled at converting data into actionable operational and strategic priorities. Outstanding stakeholder management and influencing expertise, particularly at senior levels. A customer focused approach combined with a strong commercial awareness and sound judgment. Proven ability to lead teams effectively in complex operational settings. An entrepreneurial spirit and a keen eye for improvement, coupled with a strong capability for driving change. Benefits 23 days' holiday + Bank Holidays Competitive Incentive Scheme Company Pension scheme Cycle to Work scheme available Employee rewards and discounts Option to join Health Care Cash Plan 24/7 365-day access to Employee Assistance Programme through Health Assured Access to on going learning and development with our online learning platform Free onsite parking Life Assurance
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
Mar 13, 2026
Full time
Have you had a career break of 12+ months? Do you have 5+ years of commercial experience in industry? Are you ready to re-join the workforce with training and career coaching included? Then you'll want to hear about the UK's leading Returners Programme and how it helps 100+ returners restart their careers every year. Our Returners Programme is specifically designed to support professionals returning to work after a career break. Having restarted over 500 careers since 2016, our Returners Team are here to support you through every stage of the journey, ensuring you have the confidence, skills and opportunity to step back into a successful and rewarding career in business or technology. FDM is a business and technology consultancy that services the industry across five core specialisms. Each of our Practices provides our Returners with a career path in their most suited field, so we can help you develop and build on your previous skills and experience across multiple capabilities. The FDM Practices Software Engineering Change & Transformation IT Operations Data & Analytics Risk, Regulation & Compliance You'll join FDM as a Consultant and provide services to our clients relating to your field and Practice. There are progression opportunities towards Principal Consultant level and the opportunity to explore diverse roles and assignments for a range of global companies in your return to the workforce. Ready to launch the next phase of your career? At FDM, we find driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want. Your skillsets will grow. Clients will value your increased expertise. And your career will thrive exponentially. Minimum qualifications Looking to return to work after a break in your career of 1+ year At least 5 years of previous commercial industry experience A strong aptitude and interest in business and technology Commitment to at least two years of full-time employment with FDM The right to work in the UK Why join us? Career coaching, mentoring and access to upskilling throughout your entire FDM career Initial upskilling pre-assignment that has been accredited by TechSkills Assignments with global companies and opportunities to work abroad Opportunity to obtain certifications from Microsoft, Salesforce, Cisco and more We are a business and technology consultancy and one of the UK's leading employers, recruiting the brightest talent to become the innovators of tomorrow. We have centres across Europe, North America and Asia-Pacific, and a global workforce of over 2,500 employees. FDM has shown exponential growth throughout the years, firmly establishing itself as an award-winning employer and is listed on the FTSE4Good Index. Diversity and Inclusion FDM Group is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, provincial or local laws.
We are Data Services, our mission is to unlock the value of data by delivering high-quality, reliable, and secure data services that are accessible, understandable, and actionable. We continuously evolve our offerings, leveraging modern cloud-based technologies, and fostering strong partnerships to help our colleagues in the Bank navigate the complexities of a data-driven world and achieve their strategic objectives. Active SC Clearance Job Description: The world of data in Central Banking is evolving rapidly. With the rise of detailed data collection in financial regulation and the swift advancements in cloud-native data technologies, the demand for visionary data engineers is growing. We re seeking a senior Data Engineer to join our Data Engineering team and play a pivotal role in shaping the Bank s strategic cloud-first data platform. As a senior member of the team, you will play a key role in designing and delivering robust, scalable data solutions that support the Bank s core responsibilities around monetary policy, financial stability, and regulatory supervision. You ll contribute to technical design decisions, mentor engineers, and collaborate across teams to ensure our data infrastructure continues to evolve and meet future demands. Role Responsibilities Lead the design, development, and deployment of scalable, secure, and cost-effective distributed data solutions using Azure services (e.g., Azure Databricks, Azure Data Lake Storage, Azure Data Factory). Architect and implement advanced data pipelines using Databricks, Delta Lake, Python and Spark, ensuring performance, reliability, and maintainability across cloud and on-prem environments. Champion data quality, governance, and observability, ensuring data is accurate, timely, and fit-for-purpose for analytics, BI, and operational use cases. Drive the modernization of legacy systems, leading the migration of data infrastructure to Azure with minimal disruption and long-term scalability. Act as a technical authority on Azure-native data engineering, guiding best practices and setting standards across the team. Mentor and coach junior and mid-level engineers, fostering a culture of continuous learning, innovation, and technical excellence. Collaborate with architects, analysts, and stake holders to align data engineering efforts with strategic business goals and enterprise data strategy. Evaluate and introduce emerging technologies, tools, and methodologies to enhance the Bank s data capabilities. Own the end-to-end delivery of complex data solutions, from requirements gathering to production deployment and support. Contribute to the development of reusable frameworks, templates, and patterns to accelerate delivery and ensure consistency across projects. Minimum Criteria Extensive experience with Azure services including Azure Databricks, Azure Data Lake Storage, and Azure Data Factory. Advanced proficiency in SQL, Python, and Spark (PySpark), with a strong focus on performance optimization and distributed processing. Proven experience in CI/CD practices using industry-standard tools (e.g., GitHub Actions, Azure DevOps). Strong understanding of data architecture principles and cloud-native design patterns. Essential Criteria Demonstrated ability to lead technical delivery, mentor engineering teams and collaborate with stakeholders to ensure alignment between data solutions and business strategy. Proficiency in Linux/Unix environments and shell scripting. Deep understanding of source control, testing strategies, and agile development practices. Self-motivated with a strategic mindset and a passion for driving innovation in data engineering. Desirable Criteria Experience delivering data pipelines on Hortonworks/Cloudera on-prem and leading cloud migration initiatives. Familiarity with: Apache Airflow Data modelling and metadata management Experience influencing enterprise data strategy and contributing to architectural governance. Changed this now. I was confusing this with PDE role as I am working on that in parallel. Hope this makes sense now. data solutions rather than architectures? Should add Python here as a key tech we use Have mentioned Python in 'Minimum Criteria' section below, but will add here too this could be added to Essential Criteria ? stakeholder and project management ? Have updated in essential criteria below. But I have now used the previous version to create requisition in OBS. Will see if it can be changed. What is the difference between "minimum" and "essential" criteria. Both imply that they are mandatory and so could be one list? This is a bit confusing. I used to have just one, but this is the standard format of JD that the Bank wants us to follow. Here is the difference: Min Criteria: This must list the minimum technical skills/experience/qualifications required to do the job and should be measurable/scoreable. The screening questions you select must link to these, in order to allow candidates to best demonstrate their suitability for the role. Essential: This lists other important technical skills/experience/qualifications, and also more behavioural competencies. These are ones that are better assessed at interview rather than on screening questions on the application form Ok, I think we could go back and ask HR about this as it does seem confusing and to me doesn't give a good impression of the Bank to applicants at it looks like 2 lists for the same thing. I had checked this earlier, but seems they want us to follow this format. When I advertised last time, I just mentioned Minimum Criteria, but they said it has to be split into Minimum and Essential. Don't think we need to mention Atlas or Cloudera Manager as we hardly ever use those. Airflow could be useful so would leave that in.
Mar 13, 2026
Full time
We are Data Services, our mission is to unlock the value of data by delivering high-quality, reliable, and secure data services that are accessible, understandable, and actionable. We continuously evolve our offerings, leveraging modern cloud-based technologies, and fostering strong partnerships to help our colleagues in the Bank navigate the complexities of a data-driven world and achieve their strategic objectives. Active SC Clearance Job Description: The world of data in Central Banking is evolving rapidly. With the rise of detailed data collection in financial regulation and the swift advancements in cloud-native data technologies, the demand for visionary data engineers is growing. We re seeking a senior Data Engineer to join our Data Engineering team and play a pivotal role in shaping the Bank s strategic cloud-first data platform. As a senior member of the team, you will play a key role in designing and delivering robust, scalable data solutions that support the Bank s core responsibilities around monetary policy, financial stability, and regulatory supervision. You ll contribute to technical design decisions, mentor engineers, and collaborate across teams to ensure our data infrastructure continues to evolve and meet future demands. Role Responsibilities Lead the design, development, and deployment of scalable, secure, and cost-effective distributed data solutions using Azure services (e.g., Azure Databricks, Azure Data Lake Storage, Azure Data Factory). Architect and implement advanced data pipelines using Databricks, Delta Lake, Python and Spark, ensuring performance, reliability, and maintainability across cloud and on-prem environments. Champion data quality, governance, and observability, ensuring data is accurate, timely, and fit-for-purpose for analytics, BI, and operational use cases. Drive the modernization of legacy systems, leading the migration of data infrastructure to Azure with minimal disruption and long-term scalability. Act as a technical authority on Azure-native data engineering, guiding best practices and setting standards across the team. Mentor and coach junior and mid-level engineers, fostering a culture of continuous learning, innovation, and technical excellence. Collaborate with architects, analysts, and stake holders to align data engineering efforts with strategic business goals and enterprise data strategy. Evaluate and introduce emerging technologies, tools, and methodologies to enhance the Bank s data capabilities. Own the end-to-end delivery of complex data solutions, from requirements gathering to production deployment and support. Contribute to the development of reusable frameworks, templates, and patterns to accelerate delivery and ensure consistency across projects. Minimum Criteria Extensive experience with Azure services including Azure Databricks, Azure Data Lake Storage, and Azure Data Factory. Advanced proficiency in SQL, Python, and Spark (PySpark), with a strong focus on performance optimization and distributed processing. Proven experience in CI/CD practices using industry-standard tools (e.g., GitHub Actions, Azure DevOps). Strong understanding of data architecture principles and cloud-native design patterns. Essential Criteria Demonstrated ability to lead technical delivery, mentor engineering teams and collaborate with stakeholders to ensure alignment between data solutions and business strategy. Proficiency in Linux/Unix environments and shell scripting. Deep understanding of source control, testing strategies, and agile development practices. Self-motivated with a strategic mindset and a passion for driving innovation in data engineering. Desirable Criteria Experience delivering data pipelines on Hortonworks/Cloudera on-prem and leading cloud migration initiatives. Familiarity with: Apache Airflow Data modelling and metadata management Experience influencing enterprise data strategy and contributing to architectural governance. Changed this now. I was confusing this with PDE role as I am working on that in parallel. Hope this makes sense now. data solutions rather than architectures? Should add Python here as a key tech we use Have mentioned Python in 'Minimum Criteria' section below, but will add here too this could be added to Essential Criteria ? stakeholder and project management ? Have updated in essential criteria below. But I have now used the previous version to create requisition in OBS. Will see if it can be changed. What is the difference between "minimum" and "essential" criteria. Both imply that they are mandatory and so could be one list? This is a bit confusing. I used to have just one, but this is the standard format of JD that the Bank wants us to follow. Here is the difference: Min Criteria: This must list the minimum technical skills/experience/qualifications required to do the job and should be measurable/scoreable. The screening questions you select must link to these, in order to allow candidates to best demonstrate their suitability for the role. Essential: This lists other important technical skills/experience/qualifications, and also more behavioural competencies. These are ones that are better assessed at interview rather than on screening questions on the application form Ok, I think we could go back and ask HR about this as it does seem confusing and to me doesn't give a good impression of the Bank to applicants at it looks like 2 lists for the same thing. I had checked this earlier, but seems they want us to follow this format. When I advertised last time, I just mentioned Minimum Criteria, but they said it has to be split into Minimum and Essential. Don't think we need to mention Atlas or Cloudera Manager as we hardly ever use those. Airflow could be useful so would leave that in.
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
Mar 13, 2026
Full time
Empower Customers. Drive Impact. Grow with Seeq. At Seeq, we're on a mission to help industrial companies transform how they work through advanced analytics and data-driven insights. As a Customer Success Manager (CSM), you'll play a pivotal role in that transformation-building deep partnerships with our customers, helping them unlock the full value of Seeq, and ensuring their long-term success. Our CSMs are trusted advisors and strategic partners. You'll act as the customer's champion, aligning their goals with Seeq's solutions, driving adoption, and ensuring seamless renewals and expansions. This is your opportunity to make a measurable impact at a fast-growing SaaS company while working with some of the world's largest and most innovative organizations. What You'll Do Be the customer's advocate: Understand their strategic goals and proactively create success plans to drive measurable outcomes. Deliver value consistently: Lead quarterly success reviews, share insights on product updates, and guide customers on their journey to achieve maximum ROI. Drive adoption: Oversee onboarding, promote training opportunities, build customer communities, and keep engagement high. Own renewals & growth: Manage the renewal process, minimize churn, and partner with Sales to identify expansion, cross-sell, and upsell opportunities. Problem-solve with impact: Anticipate challenges, connect customers to the right internal resources, and advocate for new product features when needed. Collaborate cross-functionally: Work closely with Product, Training, Support, and Sales teams to deliver a world-class customer experience. What You Bring 7+ years in a customer-facing role within B2B SaaS, technology, or industrial/manufacturing organizations. Experience working with customers in process manufacturing industries (e.g., chemicals, oil & gas, food & beverage, pharmaceuticals) and understanding their workflows and challenges. Ability to translate technical solutions into business value for process manufacturing clients. Strong knowledge of process manufacturing operations and KPIs to drive adoption and success. Proven ability to engage with senior leaders (Director+) at Fortune 500 companies and build lasting relationships. Experience managing renewals and driving account growth in complex, global organizations. Strong business acumen with a data-driven mindset-you know how to use customer health indicators to pivot strategies when needed. Comfort navigating enterprise IT/OT environments; knowledge of time-series and industrial data analytics is a plus. Skilled at translating corporate objectives into actionable customer strategies and delivering executive-ready presentations. Current or prior experience using Seeq's product is a huge plus. Why Join Seeq? Impactful work: Help global enterprises transform how they analyze and act on data. Culture of collaboration: Work with passionate, curious, and mission-driven colleagues in a fully remote environment. Growth opportunities: Shape your career at a company scaling rapidly across industries and markets. Customer-first philosophy: Be empowered to do what's right for customers while supported by a cross-functional team. If you're passionate about helping customers succeed, thrive on solving complex challenges, and want to make a real difference at a high-growth SaaS company, we'd love to hear from you. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers' expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus variable commission $135,000 USD base salary Benefits: Internet and mobile phone reimbursements Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas.
