Senior Supervisor

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Days of Working: Monday - Friday - 09:00am-17:00pm

• To assist in organising all staffing levels in line with the budgeted hours.
• Assist with recruitment inducting, training, and development of cleaning staff / supervisors in line with Company procedures, including mandatory training.
• Maintenance of all employee attendance records for holiday & sickness.
• Assist with the management of the AIP for all employees and a monthly report forwarded to the Service Manager on the absence levels.
• To direct activities of all subordinates, ensuring that they are properly trained to competently carry out their duties and responsibilities as well as ensuring that they acknowledge and accept a personal responsibility for safety.
• Standard of discipline, ensuring staff report for duty at the correct times and breaks are adhered to.
• Complete counselling notes, file notes, and investigatory hearings when required.
• Ordering and control of all materials within site budgets.
• Meet with the FM on an agreed basis to discuss issues of the site.
• Joint quality monitoring in partnership with the Client.
• Complete joint audits with the Team Leaders on a weekly basis and forward to the Facilities Manager.
• Assist with the preparation of wage information on a daily basis and forwarded to Facilities Manager on a weekly basis.
• Completion and collating of monthly stocktaking at sites for consumables, chemicals, catering & uniforms.
• Ensure helpdesk jobs are responded to and closed out in the allocated time. Along with discussing continuing issues with the supervisors and plan for improvement.
• Ensure periodic cleaning is carried out correctly and in accordance with the agreed schedule and the associated forms are complete (Periodic cleaning carried on Saturday)
• Take responsibility for ensuring that a safe system of work is produced and communicated to employees (subordinates) prior to the commencement of the work activity.
• Report any defects to the helpdesk for action.
• Ensure that work activities are properly managed and supervised.
• To ensure that all equipment is cleaned, maintained, and stored to the required standards.
• Cover Team Leader's holidays

• The jobholder must be fluent in English both oral and written.
• The jobholder's role is pressurised at times. The jobholder is expected to identify areas where the service could be improved and determine ways in which this could be done.
• The jobholder is required to be flexible in his/her approach.
• The jobholder should ensure that he/she understands all functions and roles of others relevant to his/her own.
• The jobholder must present a professional image at all times uniform will be provided and must be worn at all times whilst on duty.
• The Jobholder must clear all DBS checks

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.