A leading corporate design agency in London is seeking a Digital Business Development Director to enhance their digital sales revenue. The successful candidate will manage the sales lifecycle, drive annual plans, and maintain client relationships. With a focus on new business campaigns, this role demands excellent strategic planning and presentation skills, along with a proven record in business development.
Dec 14, 2025
Full time
A leading corporate design agency in London is seeking a Digital Business Development Director to enhance their digital sales revenue. The successful candidate will manage the sales lifecycle, drive annual plans, and maintain client relationships. With a focus on new business campaigns, this role demands excellent strategic planning and presentation skills, along with a proven record in business development.
Business Development Consultant - Graduate or Graduate Calibre £30k basic salary , Realistic £50k 1st Year On Target Earnings + Fully Expensed Golf Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in sustainability and recycling within their industry. The company has experienced significant growth and investment in the UK market over the past three years, propelling them to remarkable success. Now, they are gearing up for the next exciting phase of expansion in the UK. As the largest supplier to the NHS in the UK and serving major hotel chains and supermarkets such as Tesco and Sainsbury's, this multilevel service provider offers an exceptional opportunity for motivated and ambitious graduates to join their well-established sales team. The company provides a comprehensive graduate training program, boasting an impressive 86% employee satisfaction rating. Over 30% of their management team has been promoted internally through their career progression program! Our client are seeking highly motivated graduate and graduate calibre individuals who are committed to pursuing a career in B2B sales. If you aspire to take control of your earnings, build a career within a global corporate entity, thrive in a challenging and targeted environment, and are eager to undergo professional development in a structured setting, then this role is tailored to you. As a specialist and world-leading entity in multilevel textile and facilities services, you will contribute to enhancing the company's stellar reputation in the industry. Your responsibilities will involve developing new accounts and business within a designated territory, with full support, and a comprehensive, accredited training program designed specifically for graduates. If you are passionate about sales and envision a successful career in a corporate organisation, seize this opportunity to be part of an exciting journey. To learn more about this career and our outstanding client, and to be considered for the selection process, please submit your application as soon as possible!
Dec 14, 2025
Full time
Business Development Consultant - Graduate or Graduate Calibre £30k basic salary , Realistic £50k 1st Year On Target Earnings + Fully Expensed Golf Company Car + Private Healthcare + Pension + £5 daily lunch allowance Celsius Graduate Recruitment are thrilled to exclusively represent a prestigious £3.5 Billion conglomerate, operating across 29 countries and renowned as the global leader in sustainability and recycling within their industry. The company has experienced significant growth and investment in the UK market over the past three years, propelling them to remarkable success. Now, they are gearing up for the next exciting phase of expansion in the UK. As the largest supplier to the NHS in the UK and serving major hotel chains and supermarkets such as Tesco and Sainsbury's, this multilevel service provider offers an exceptional opportunity for motivated and ambitious graduates to join their well-established sales team. The company provides a comprehensive graduate training program, boasting an impressive 86% employee satisfaction rating. Over 30% of their management team has been promoted internally through their career progression program! Our client are seeking highly motivated graduate and graduate calibre individuals who are committed to pursuing a career in B2B sales. If you aspire to take control of your earnings, build a career within a global corporate entity, thrive in a challenging and targeted environment, and are eager to undergo professional development in a structured setting, then this role is tailored to you. As a specialist and world-leading entity in multilevel textile and facilities services, you will contribute to enhancing the company's stellar reputation in the industry. Your responsibilities will involve developing new accounts and business within a designated territory, with full support, and a comprehensive, accredited training program designed specifically for graduates. If you are passionate about sales and envision a successful career in a corporate organisation, seize this opportunity to be part of an exciting journey. To learn more about this career and our outstanding client, and to be considered for the selection process, please submit your application as soon as possible!
Job type: Full Time - Department: Customer Success - Work type: Remote London, England, United Kingdom Job Title: Director, Customer Success Location: EMEA Region (Remote-Friendly) Department: Customer Success Reports to: Chief Customer Officer About Multiplier Technologies Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders. Position Overview This opportunity is for an individual who thrives on building scalable processes, coaching leaders and CSMs, and solving complex customer problems end-to end. As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high quality experiences that drive adoption, retention, and growth. You will partner closely with Sales, Support, Product, Payroll, and Operations to: Clarify ownership Reduce friction for customers and internal teams Build a predictable, data driven customer success motion in APAC What you'll do Build and scale processes Design, implement, and continuously improve customer success processes across onboarding, adoption, renewal, and expansion. Standardize playbooks, workflows, and handoffs between CS and cross functional partners (Sales, Implementation, Support, Payroll, Product, Finance). Use data to identify bottlenecks, simplify complex workflows, and reduce customer effort. Coach and develop CSMs and CS leaders Lead, mentor, and grow an EMEA CSM team and frontline managers; provide regular 1:1s, feedback, and coaching. Define what "good" looks like for CSM performance, including expectations for account coverage, customer engagement, and commercial outcomes. Build clear career paths and promotion criteria, fostering a culture of accountability, learning, and collaboration. Solve for the customer, end to end Act as an escalation point for complex, high value customers, partnering cross functionally to resolve issues and remove root causes. Champion the voice of the customer in internal forums, informed by data, feedback, and frontline observations. Drive a customer first mindset across internal teams, reinforcing the impact of accuracy, timeliness, and transparency on customer trust. Drive adoption, retention, and growth Own regional retention and expansion outcomes, establishing clear targets and operating rhythms (QBRs, EBRs, renewal reviews). Monitor health, risk, and opportunity signals across the EMEA portfolio; ensure CSMs have playbooks for rescue, renewal, and expansion. Partner with Sales and RevOps on forecasting, account planning, and growth strategies for key segments. Operational rigor & governance Define and track core CS metrics (GRR, NRR, logo churn, product adoption, time to value, SLA adherence) for EMEA. Implement governance forums (weekly reviews, monthly business reviews) to align on priorities, unblock issues, and drive continuous improvement. Collaborate with Enablement to ensure CSMs and managers have the tools, training, and knowledge they need to be effective in the EOR/Global Payroll space. What we're looking for You love solving problems for customers and are known for taking a structured, calm, and outcome focused approach. You have proven experience leading and developing Customer Success teams and managers, ideally in a high growth, B2B SaaS environment. You are process obsessed: you can see the customer journey end to end, identify gaps, and design scalable workflows that stick. You have strong leadership, coaching, and communication skills, and you are comfortable giving and receiving direct, constructive feedback. You're data driven and use metrics to diagnose issues, set priorities, and focus the team on what matters most. You can explain complex concepts simply, and you're effective with both written and verbal communication across time zones and cultures. You enjoy working collaboratively and cross functionally, and you perform well under pressure in a fast paced, rapidly changing environment. You have at least 10 years of experience in customer success/service roles, with a minimum of 5 years in Global Payroll, EOR, or adjacent domains. You are hands on, positive, and resilient, and you thrive in a high growth startup environment where building is part of the job. You're comfortable with a 70:30 time split between customer facing work (strategic customers, escalations, executive alignment) and internal leadership, process, and coaching responsibilities. You have a track record of reducing customer effort and implementing governance and process improvements that enhance the overall customer experience. What We Offer A high impact role with the chance to shape the future of Customer Success in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. The opportunity to work with a passionate, energetic, and diverse global team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well being. Generous holiday policy. A company that genuinely invests in your professional success. Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 14, 2025
Full time
Job type: Full Time - Department: Customer Success - Work type: Remote London, England, United Kingdom Job Title: Director, Customer Success Location: EMEA Region (Remote-Friendly) Department: Customer Success Reports to: Chief Customer Officer About Multiplier Technologies Multiplier Technologies is a global HCM SaaS platform redefining how companies manage and support distributed teams. We simplify the complexities of global employment, payroll, and compliance-empowering our customers to scale quickly and compliantly across borders. Position Overview This opportunity is for an individual who thrives on building scalable processes, coaching leaders and CSMs, and solving complex customer problems end-to end. As the Director of Customer Success for EMEA, you will be responsible for leading and developing the regional CS team, designing and refining processes that strengthen the customer journey, and ensuring we deliver consistent, high quality experiences that drive adoption, retention, and growth. You will partner closely with Sales, Support, Product, Payroll, and Operations to: Clarify ownership Reduce friction for customers and internal teams Build a predictable, data driven customer success motion in APAC What you'll do Build and scale processes Design, implement, and continuously improve customer success processes across onboarding, adoption, renewal, and expansion. Standardize playbooks, workflows, and handoffs between CS and cross functional partners (Sales, Implementation, Support, Payroll, Product, Finance). Use data to identify bottlenecks, simplify complex workflows, and reduce customer effort. Coach and develop CSMs and CS leaders Lead, mentor, and grow an EMEA CSM team and frontline managers; provide regular 1:1s, feedback, and coaching. Define what "good" looks like for CSM performance, including expectations for account coverage, customer engagement, and commercial outcomes. Build clear career paths and promotion criteria, fostering a culture of accountability, learning, and collaboration. Solve for the customer, end to end Act as an escalation point for complex, high value customers, partnering cross functionally to resolve issues and remove root causes. Champion the voice of the customer in internal forums, informed by data, feedback, and frontline observations. Drive a customer first mindset across internal teams, reinforcing the impact of accuracy, timeliness, and transparency on customer trust. Drive adoption, retention, and growth Own regional retention and expansion outcomes, establishing clear targets and operating rhythms (QBRs, EBRs, renewal reviews). Monitor health, risk, and opportunity signals across the EMEA portfolio; ensure CSMs have playbooks for rescue, renewal, and expansion. Partner with Sales and RevOps on forecasting, account planning, and growth strategies for key segments. Operational rigor & governance Define and track core CS metrics (GRR, NRR, logo churn, product adoption, time to value, SLA adherence) for EMEA. Implement governance forums (weekly reviews, monthly business reviews) to align on priorities, unblock issues, and drive continuous improvement. Collaborate with Enablement to ensure CSMs and managers have the tools, training, and knowledge they need to be effective in the EOR/Global Payroll space. What we're looking for You love solving problems for customers and are known for taking a structured, calm, and outcome focused approach. You have proven experience leading and developing Customer Success teams and managers, ideally in a high growth, B2B SaaS environment. You are process obsessed: you can see the customer journey end to end, identify gaps, and design scalable workflows that stick. You have strong leadership, coaching, and communication skills, and you are comfortable giving and receiving direct, constructive feedback. You're data driven and use metrics to diagnose issues, set priorities, and focus the team on what matters most. You can explain complex concepts simply, and you're effective with both written and verbal communication across time zones and cultures. You enjoy working collaboratively and cross functionally, and you perform well under pressure in a fast paced, rapidly changing environment. You have at least 10 years of experience in customer success/service roles, with a minimum of 5 years in Global Payroll, EOR, or adjacent domains. You are hands on, positive, and resilient, and you thrive in a high growth startup environment where building is part of the job. You're comfortable with a 70:30 time split between customer facing work (strategic customers, escalations, executive alignment) and internal leadership, process, and coaching responsibilities. You have a track record of reducing customer effort and implementing governance and process improvements that enhance the overall customer experience. What We Offer A high impact role with the chance to shape the future of Customer Success in a rapidly growing company. Full autonomy in your role, along with the freedom to work in a hybrid model. The opportunity to work with a passionate, energetic, and diverse global team. Competitive benefits, recognition programs, and career development opportunities. Attractive ESOPs, giving you a stake in the company's success. Comprehensive health insurance coverage for you and your family's well being. Generous holiday policy. A company that genuinely invests in your professional success. Multiplier is an equal opportunity employer: we value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
New Business ITSM Sales Executive - Integration Solutions / ITSM Solutions Sales IT / MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission About the Role Were seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem. Key Responsibilities New Business Development & Lead Generation Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator). Solution Sales & Deal Management Lead discovery sessions to uncover client pain points around ITSM, integration, and automation. Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes. Navigate complex, multi-stakeholder sales cycles with precision and persistence. Own the full sales cycle from prospecting and qualification to negotiation, close, and successful handover to the delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies. Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts. Maintain accurate pipeline and forecasting data using established CRM and reporting processes. What Were Looking For Required: A HUNTER ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design. Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments. Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar). Strong understanding of managed services, outsourcing models, and recurring revenue sales structures. Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results. Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.). Understanding integration platforms, automation tools, or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience. Additional Information HQ based in Finland initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters. Global offices located in London, Finland, USA, and Germany. Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success. JBRP1_UKTJ
Dec 14, 2025
Full time
New Business ITSM Sales Executive - Integration Solutions / ITSM Solutions Sales IT / MSP Location: Hybrid, Watford (2 days per week in office) Type: Full-time Salary: £60,000 £80,000 + commission About the Role Were seeking an experienced New Business Solutions Sales Executive with a proven track record in ITSM solutions sales, software integration, and automation. This is a high-impact, consultative sales role focused on driving new business growth through strategic lead generation, solution selling, and relationship building across Managed Service Providers (MSPs) and enterprise customers. Youll leverage your domain expertise in IT Service Management (ITSM) to understand customer challenges, demonstrate the value of automation and integration, and position our services as a trusted extension of their IT operations. This is an opportunity to join a rapidly growing international organisation and play a pivotal role in expanding our footprint within the ITSM and MSP ecosystem. Key Responsibilities New Business Development & Lead Generation Drive proactive new business acquisition through outbound prospecting, targeted campaigns, and strategic networking within the ITSM / MSP sector. Identify and engage key decision-makers across IT, Operations, and Service Management functions. Qualify, nurture, and convert leads into opportunities through a consultative, value-driven approach. Develop tailored engagement strategies leveraging CRM and sales intelligence tools (HubSpot, Salesforce, LinkedIn Sales Navigator). Solution Sales & Deal Management Lead discovery sessions to uncover client pain points around ITSM, integration, and automation. Deliver solution-oriented demos and workshops, aligning our services to customer use cases and business outcomes. Navigate complex, multi-stakeholder sales cycles with precision and persistence. Own the full sales cycle from prospecting and qualification to negotiation, close, and successful handover to the delivery team. Position our solutions as strategic, outcome-driven partnerships that enhance efficiency, visibility, and automation for clients. Industry Expertise & Collaboration Stay current with trends in ITSM platforms (ServiceNow, BMC, Freshservice, Jira Service Management, etc.), integration tools, and service automation technologies. Share market insights and customer feedback with internal teams to shape go-to-market and product strategies. Collaborate cross-functionally with Marketing, Product, and Partner teams to align campaigns and customer success efforts. Maintain accurate pipeline and forecasting data using established CRM and reporting processes. What Were Looking For Required: A HUNTER ITSM industry new business experience is a must. You will have an engaging personality and solution expertise. Understanding user experience to put together the building blocks for success service design. Proven experience in new business lead generation and solution sales within ITSM, IT services, or MSP environments. Demonstrated success selling ITSM or automation-based integration solutions (e.g., ServiceNow, Jira, or similar). Strong understanding of managed services, outsourcing models, and recurring revenue sales structures. Experience managing complex B2B sales cycles involving multiple stakeholders and technical evaluations. Excellent communication, presentation, and consultative selling skills. Self-starter mentality with a strong ownership mindset and bias for results. Domain knowledge of ITSM frameworks (ITIL, SIAM, etc.). Understanding integration platforms, automation tools, or workflow orchestration solutions. Experience of selling into MSPs or enterprise IT service teams, or, reseller experience. Additional Information HQ based in Finland initial onboarding includes a 1-week induction and culture immersion at our Finnish headquarters. Global offices located in London, Finland, USA, and Germany. Collaborative, innovative environment with a focus on professional growth, autonomy, and shared success. JBRP1_UKTJ
About Our Client Sold in over 150 countries globally, this premium sports + wellness brand has redefined the way fitness meets design. Manufacturing high-end fitness and wellness equipment, their products are trusted by elite athletes and luxury hotels alike, it's where innovation and performance converge. Offering a competitive salary and excellent earning potential, my client look to promote within, meaning the successful candidate is not just joining the business for this role, but to establish a career! Job Description Based in East Berkshire, my client are looking for an energetic and results-orientated Inside Sales Executive to join this market leading, premium sports business. You will play a key role in increasing profitability and sales revenue by delivering a luxury sales experience; managing client interactions via phone, chat, email and video call. As a product expert, you will be consulting with your clients (consumers - directly and indirectly to affluent and high net worth individuals) to deliver the best products and services for their needs. You will do this by sharing the brand ethos, understanding the customer's wellness goals, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (referring to the field or retail boutiques where appropriate) and ensuring a personalised and luxury purchasing experience. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns. The Successful Inside Sales Executive - Sport: Achieve and over-achieve inside sales targets Deliver a premium level of customer satisfaction by understanding the customer's needs and offering the right solution to match those needs Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales Schedule visits with your field sales colleagues where the customers needs are best placed within these areas Keep up-to-date as a product and solutions expert, being a credible product ambassador Maximise outbound call campaigns Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed Manage and profile the CRM Database to ensure information is accurate and up to date Oversee the process from order to installation and payment to ensure sound execution of the sale Provide customers with CAD visuals of their spaces and solutions (full training provided). The Successful Applicant Proven track record within a telephone based sales role or a graduate with a desire to move into sales A curious problem solver, with a desire to provide a 1st class service Exceptional customer relations A passion for health, fitness and wellness Hunger and drive to excel, driven to always overachieve targets A collaborative, team player Independent and organised Results driven, "Refuse to Lose" mentality Commutable to an East Berkshire head office daily. What's on Offer A competitive salary + excellent commission package Corporate Wellness Programme and wellness benefits Free access to a state of the art gym and wellness suite Other company benefits If you are interested, please apply, or reach out to Jon Dolbear at Michael Page on .
Dec 14, 2025
Full time
About Our Client Sold in over 150 countries globally, this premium sports + wellness brand has redefined the way fitness meets design. Manufacturing high-end fitness and wellness equipment, their products are trusted by elite athletes and luxury hotels alike, it's where innovation and performance converge. Offering a competitive salary and excellent earning potential, my client look to promote within, meaning the successful candidate is not just joining the business for this role, but to establish a career! Job Description Based in East Berkshire, my client are looking for an energetic and results-orientated Inside Sales Executive to join this market leading, premium sports business. You will play a key role in increasing profitability and sales revenue by delivering a luxury sales experience; managing client interactions via phone, chat, email and video call. As a product expert, you will be consulting with your clients (consumers - directly and indirectly to affluent and high net worth individuals) to deliver the best products and services for their needs. You will do this by sharing the brand ethos, understanding the customer's wellness goals, developing and presenting the appropriate solutions, addressing any concerns, closing the sale (referring to the field or retail boutiques where appropriate) and ensuring a personalised and luxury purchasing experience. You will handle all requests from new and/or existing customers and follow up on leads from marketing campaigns. The Successful Inside Sales Executive - Sport: Achieve and over-achieve inside sales targets Deliver a premium level of customer satisfaction by understanding the customer's needs and offering the right solution to match those needs Manage inbound calls whilst creating proactive outbound calls to generate new business opportunities for either direct or indirect sales Schedule visits with your field sales colleagues where the customers needs are best placed within these areas Keep up-to-date as a product and solutions expert, being a credible product ambassador Maximise outbound call campaigns Manage and maintain ongoing opportunities to ensure the correct support for each order whilst keeping the wider business informed Manage and profile the CRM Database to ensure information is accurate and up to date Oversee the process from order to installation and payment to ensure sound execution of the sale Provide customers with CAD visuals of their spaces and solutions (full training provided). The Successful Applicant Proven track record within a telephone based sales role or a graduate with a desire to move into sales A curious problem solver, with a desire to provide a 1st class service Exceptional customer relations A passion for health, fitness and wellness Hunger and drive to excel, driven to always overachieve targets A collaborative, team player Independent and organised Results driven, "Refuse to Lose" mentality Commutable to an East Berkshire head office daily. What's on Offer A competitive salary + excellent commission package Corporate Wellness Programme and wellness benefits Free access to a state of the art gym and wellness suite Other company benefits If you are interested, please apply, or reach out to Jon Dolbear at Michael Page on .
A fast-growing ICT services company based in Shoreham-by-Sea is looking for a Commercial Business Intelligence Analyst to transform complex data into actionable insights and support business strategies. The successful candidate will collaborate closely with Finance and Sales leaders and design user-friendly reports and dashboards. Required skills include proficiency in Power BI and Excel and the ability to communicate findings effectively. This is a hybrid role that offers the opportunity to make significant contributions to the company's growth.
Dec 14, 2025
Full time
A fast-growing ICT services company based in Shoreham-by-Sea is looking for a Commercial Business Intelligence Analyst to transform complex data into actionable insights and support business strategies. The successful candidate will collaborate closely with Finance and Sales leaders and design user-friendly reports and dashboards. Required skills include proficiency in Power BI and Excel and the ability to communicate findings effectively. This is a hybrid role that offers the opportunity to make significant contributions to the company's growth.
Commercial Business Intelligence Analyst Shoreham-by-Sea (Hybrid) Private Equity Backed Growth Transform data into decisions that drive commercial success . We're building something special at Focus Group. As a fast-growing PE-backed ICT services business, we're at an inflection point where data isn't just supporting our growth-it's powering it. Our Data and Analytics team sits at the heart of everything we do, spanning all divisions, acquisitions, and products. Now we need a Commercial BI Analyst who's energised by the challenge of turning complex datasets into clear insights that shape business strategy. What you'll be doing This isn't a typical "create reports and wait for requests" role. You'll be partnering directly with Finance and Sales leadership to uncover trends, drive performance, and support transformation initiatives that matter. Your work will directly inform decisions made by our Executive Leadership Team. You'll maintain critical analysis tools, deliver ad-hoc deep dives, and communicate data stories that change how we operate. Day-to-day, you'll: Translate complex commercial data into actionable insights that drive sales and financial performance Build compelling dashboards and visualisations that tell the story behind the numbers Partner with Data Engineering on ingestion and modelling projects that enhance our capabilities Present business-critical analysis to the Board of Directors Design intuitive, user-facing reports that stakeholders actually want to use Spot trends before others do and surface opportunities for improvement Contribute to the evolution of our analytics function as we scale What you'll bring You're someone who: Solves problems with a commercial lens-you understand that data exists to drive business value Can "translate" between technical complexity and business clarity Has hands-on experience with data visualisation tools (Power BI preferred) Feels comfortable wrangling large, messy datasets into meaningful insights Communicates findings in ways that inspire action, not just understanding Brings genuine curiosity and a "can do" mindset to ambiguous challenges Works collaboratively but can drive projects independently Technical foundations Strong proficiency in Microsoft Technology (particularly Excel and PowerBI) Experience using data analysis to inform decision-making Meticulous attention to detail Bonus points for Star schema and multi-dimensional data modelling experience SQL, Python, or other data analysis languages Exposure to predictive analytics or forecasting DBT and/or Snowflake experience At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
Dec 14, 2025
Full time
Commercial Business Intelligence Analyst Shoreham-by-Sea (Hybrid) Private Equity Backed Growth Transform data into decisions that drive commercial success . We're building something special at Focus Group. As a fast-growing PE-backed ICT services business, we're at an inflection point where data isn't just supporting our growth-it's powering it. Our Data and Analytics team sits at the heart of everything we do, spanning all divisions, acquisitions, and products. Now we need a Commercial BI Analyst who's energised by the challenge of turning complex datasets into clear insights that shape business strategy. What you'll be doing This isn't a typical "create reports and wait for requests" role. You'll be partnering directly with Finance and Sales leadership to uncover trends, drive performance, and support transformation initiatives that matter. Your work will directly inform decisions made by our Executive Leadership Team. You'll maintain critical analysis tools, deliver ad-hoc deep dives, and communicate data stories that change how we operate. Day-to-day, you'll: Translate complex commercial data into actionable insights that drive sales and financial performance Build compelling dashboards and visualisations that tell the story behind the numbers Partner with Data Engineering on ingestion and modelling projects that enhance our capabilities Present business-critical analysis to the Board of Directors Design intuitive, user-facing reports that stakeholders actually want to use Spot trends before others do and surface opportunities for improvement Contribute to the evolution of our analytics function as we scale What you'll bring You're someone who: Solves problems with a commercial lens-you understand that data exists to drive business value Can "translate" between technical complexity and business clarity Has hands-on experience with data visualisation tools (Power BI preferred) Feels comfortable wrangling large, messy datasets into meaningful insights Communicates findings in ways that inspire action, not just understanding Brings genuine curiosity and a "can do" mindset to ambiguous challenges Works collaboratively but can drive projects independently Technical foundations Strong proficiency in Microsoft Technology (particularly Excel and PowerBI) Experience using data analysis to inform decision-making Meticulous attention to detail Bonus points for Star schema and multi-dimensional data modelling experience SQL, Python, or other data analysis languages Exposure to predictive analytics or forecasting DBT and/or Snowflake experience At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business. We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to culture and ESG.
Description Globally scaled and award winning company with a passion for delivering results for the NHS and the general Healthcare sector is looking to hire an application support analyst who specialises in Enterprise Resource Planning Software (ERP) and more specifically the Sage 200 application. This is a company with a great track record of distributing industry leading products all over the world. The SAGE Support Analyst will be responsible for 1st and 2nd line user community support of the SAGE 200 Application. They will be responsible for forming excellent working relationships with the end users of the system which includes Finance, Sales, Customer Experience, Operations, Logistics and Manufacturing. Routine tasks include assisting with month end support, master data uploads and user administration. There is also an opportunity to bring any technical skills in the field of system integration e.g., e commerce interfaces, EDI and improving business processes utilised in the system. Responsibilities Responsible for 1st and 2nd level Incident and Problem Management. Conduct Support for Month end and BAU processes. Debug, analyse and consider pros and cons of custom code enhancements. Improve performance and resilience of interfaces to other systems. Lead projects to implement new Sage functionality e.g., Sicon Enhancements, Inventory Management. Act as a bridge between the business and our Sage Support Partners. Make sure that master data requests are prioritised with the business and uploaded in a timely manner. Practice continuous improvement, always looking for ways to improve the processes within the system and make full use of the availability of the system. Support projects with technical advice and solutions. Aid in training of new users, in new systems and processes. Support the business in line with KPI's. Improve performance and efficiency of SAGE application, either by reverting to standard functionality or code improvements. Experience Required Hard Skills: Sage 200 Support, Customisation/Development or Integration. Proven ability to design and implement new processes and facilitate user adoption. Experience with user testing, training, and master data. Soft Skills: Experience meeting with Business Stakeholders, Senior Leadership and building out roadmap, vision, and process in participation with management. Creative and analytical thinker with strong problem-solving skills. Must demonstrate exceptional verbal and written communication skills. Must demonstrate ability to communicate effectively at all levels of the organisation, to build credibility and trust. Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Capacity to assess current business processes and identify ways to improve these with technology and people. A demonstrated ability to understand and articulate complex requirements. Benefits Pension Free Parking when at site Region West Yorkshire Working Arrangements Home or Hybrid Working (1 day per week in office) / 26 Days Holidays + 1 Bupa
Dec 14, 2025
Full time
Description Globally scaled and award winning company with a passion for delivering results for the NHS and the general Healthcare sector is looking to hire an application support analyst who specialises in Enterprise Resource Planning Software (ERP) and more specifically the Sage 200 application. This is a company with a great track record of distributing industry leading products all over the world. The SAGE Support Analyst will be responsible for 1st and 2nd line user community support of the SAGE 200 Application. They will be responsible for forming excellent working relationships with the end users of the system which includes Finance, Sales, Customer Experience, Operations, Logistics and Manufacturing. Routine tasks include assisting with month end support, master data uploads and user administration. There is also an opportunity to bring any technical skills in the field of system integration e.g., e commerce interfaces, EDI and improving business processes utilised in the system. Responsibilities Responsible for 1st and 2nd level Incident and Problem Management. Conduct Support for Month end and BAU processes. Debug, analyse and consider pros and cons of custom code enhancements. Improve performance and resilience of interfaces to other systems. Lead projects to implement new Sage functionality e.g., Sicon Enhancements, Inventory Management. Act as a bridge between the business and our Sage Support Partners. Make sure that master data requests are prioritised with the business and uploaded in a timely manner. Practice continuous improvement, always looking for ways to improve the processes within the system and make full use of the availability of the system. Support projects with technical advice and solutions. Aid in training of new users, in new systems and processes. Support the business in line with KPI's. Improve performance and efficiency of SAGE application, either by reverting to standard functionality or code improvements. Experience Required Hard Skills: Sage 200 Support, Customisation/Development or Integration. Proven ability to design and implement new processes and facilitate user adoption. Experience with user testing, training, and master data. Soft Skills: Experience meeting with Business Stakeholders, Senior Leadership and building out roadmap, vision, and process in participation with management. Creative and analytical thinker with strong problem-solving skills. Must demonstrate exceptional verbal and written communication skills. Must demonstrate ability to communicate effectively at all levels of the organisation, to build credibility and trust. Ability to critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs. Capacity to assess current business processes and identify ways to improve these with technology and people. A demonstrated ability to understand and articulate complex requirements. Benefits Pension Free Parking when at site Region West Yorkshire Working Arrangements Home or Hybrid Working (1 day per week in office) / 26 Days Holidays + 1 Bupa
City Wide Facility Solutions is excited to welcome a driven and enthusiastic Sales Executive to join our Commercial Business Solutions team! In this important role, you'll play a vital part in expanding our market presence by securing new service contracts within a designated territory. Enjoy the benefits of a competitive base salary along with unlimited commission potential. In this dynamic position, you'll be tasked with spotting potential clients and building strong relationships to fuel our business growth. Your responsibilities will range from face-to-face prospecting and cold calling to fully understanding client needs in order to create customized solutions. We're looking for a Sales Executive who has excellent organizational skills, thrives while working independently, and contributes to a positive team vibe. We're on the lookout for someone with a 'hunter' mentality, driven by a sincere passion to achieve and exceed sales targets. The ideal candidate will have a proven track record of consistently beating sales goals, manage multiple tasks with ease, demonstrate a solid work ethic, and be proficient in CRM systems. Additionally, you should be comfortable operating in various environments, including industrial, medical, and retail settings, all while maintaining a strong emphasis on air quality and customer satisfaction. This Sales Executive position presents a wonderful opportunity for professional growth within a supportive and enriching culture, where everyone's contributions are genuinely valued. Our leadership team is committed to promoting integrity, teamwork, and the ongoing development of our employees. Minimum of 2 years B2B Sales experience. Fluency in English, including proficiency in reading, writing, and speaking. Demonstrated ability to build and maintain relationships with clients and positively influence decision-makers. Exceptional judgment and professionalism in handling confidential materials. Proficient in report writing and correspondence. Strong mathematical skills, including the ability to perform operations with whole numbers, fractions, and decimals. Capability to compute rates, ratios, and margins effectively. Ability to meet deadlines consistently. Proficient in the use of telecommunication devices, email, fax, Microsoft CRM, Microsoft Office, and position-specific software. Able to collaborate effectively with diverse personality types in a dynamic and high-pressure environment. Base salary $70,000 Uncapped commissions with first year earnings $110,000 plus. Protected territory Expense/entertainment account Vehicle reimbursement Mentorship by company leadership Annual Circle of Excellence Club trips for top performers Company issued laptop and iPhone Paid time off (in addition to 7 paid holidays) 401k - 4% company match Health/Dental/Vision insurance
Dec 14, 2025
Full time
City Wide Facility Solutions is excited to welcome a driven and enthusiastic Sales Executive to join our Commercial Business Solutions team! In this important role, you'll play a vital part in expanding our market presence by securing new service contracts within a designated territory. Enjoy the benefits of a competitive base salary along with unlimited commission potential. In this dynamic position, you'll be tasked with spotting potential clients and building strong relationships to fuel our business growth. Your responsibilities will range from face-to-face prospecting and cold calling to fully understanding client needs in order to create customized solutions. We're looking for a Sales Executive who has excellent organizational skills, thrives while working independently, and contributes to a positive team vibe. We're on the lookout for someone with a 'hunter' mentality, driven by a sincere passion to achieve and exceed sales targets. The ideal candidate will have a proven track record of consistently beating sales goals, manage multiple tasks with ease, demonstrate a solid work ethic, and be proficient in CRM systems. Additionally, you should be comfortable operating in various environments, including industrial, medical, and retail settings, all while maintaining a strong emphasis on air quality and customer satisfaction. This Sales Executive position presents a wonderful opportunity for professional growth within a supportive and enriching culture, where everyone's contributions are genuinely valued. Our leadership team is committed to promoting integrity, teamwork, and the ongoing development of our employees. Minimum of 2 years B2B Sales experience. Fluency in English, including proficiency in reading, writing, and speaking. Demonstrated ability to build and maintain relationships with clients and positively influence decision-makers. Exceptional judgment and professionalism in handling confidential materials. Proficient in report writing and correspondence. Strong mathematical skills, including the ability to perform operations with whole numbers, fractions, and decimals. Capability to compute rates, ratios, and margins effectively. Ability to meet deadlines consistently. Proficient in the use of telecommunication devices, email, fax, Microsoft CRM, Microsoft Office, and position-specific software. Able to collaborate effectively with diverse personality types in a dynamic and high-pressure environment. Base salary $70,000 Uncapped commissions with first year earnings $110,000 plus. Protected territory Expense/entertainment account Vehicle reimbursement Mentorship by company leadership Annual Circle of Excellence Club trips for top performers Company issued laptop and iPhone Paid time off (in addition to 7 paid holidays) 401k - 4% company match Health/Dental/Vision insurance
The Opportunity: Reshaping the Future of Retail From personalised shopping experiences to sustainable supply chains, data is the engine driving the Retail and Consumer Packaged Goods (CPG) industries forward. At Databricks, we are looking for a strategic technical leader to help the world's biggest brands turn their data into intelligence. As a Lead/Senior Solutions Architect, you won't just be building architectures; you will be building relationships, strategies, and the future of our team. You will act as a bridge between business goals and technical reality, ensuring our customers succeed and our internal teams thrive. Why You'll Love This Role Strategic Influence: You will move beyond purely technical tasks to shape long term data strategies for complex, enterprise scale organisations. Mentorship & Leadership: As a senior member of the team, you will have a direct hand in coaching junior architects, fostering a culture of learning and "technical championship." Defined Career Paths: We don't guess about your growth. You can choose to develop in four clear tracks: Technical Specialisation, Industry Thought Leadership, Strategic Customer Vision, or People Management. Our Philosophy: We value curiosity over perfection. If you have experience in data and a passion for the Retail/CPG space, but don't meet every single technical requirement, we encourage you to apply. We are interested in your potential and your ability to solve complex problems. How You Will Make an Impact Trusted Advisory: You will build authentic partnerships with stakeholders-from developers to C suite executives-helping them understand the vision of the Databricks Data Intelligence Platform. Strategic Planning: Partner closely with Account Executives to design engagement strategies that address the specific, high stakes needs of large Retail/CPG customers. Team Coaching: Act as a mentor for the wider team, guiding them on how to prioritise use cases and build technical credibility with clients. Ecosystem Integration: Solution complex engagements involving the broader cloud ecosystem (AWS, Azure, GCP) and third party tools to ensure a seamless experience for the customer. Thought Leadership: Elevate your profile by leading workshops, creating customer facing content, and speaking at industry meet ups. What We Are Looking For We are looking for a blend of technical expertise, industry insight, and emotional intelligence. Industry & Strategic Experience: Retail/CPG Knowledge: Experience working within the Retail or CPG sectors, understanding the nuances of consumer data, supply chains, or merchandising. Enterprise Engagement: Experience navigating complex, strategic accounts. You know how to manage multiple stakeholders and long term sales lifecycles (Global account experience is a plus, but deep experience with complex large scale accounts is the priority). Technical Expertise: Architecture & Cloud: Hands on experience designing proofs of concept for Big Data solutions on public cloud platforms (AWS, Azure, or GCP). Coding Foundations: Proficiency in a core programming language (e.g., Python, Java, or Scala) and a willingness to learn Apache Spark. Problem Solving: The ability to design creative technical solutions for specialised customer needs. Communication & Travel: Collaboration: You can orchestrate diverse teams to achieve a common goal and explain complex tech to non technical leaders. Travel: This role requires travel to customer sites in the UK and London offices (approx. %). We support flexible scheduling to help manage this travel alongside your personal life. Nice to Have: Databricks Certification. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Dec 14, 2025
Full time
The Opportunity: Reshaping the Future of Retail From personalised shopping experiences to sustainable supply chains, data is the engine driving the Retail and Consumer Packaged Goods (CPG) industries forward. At Databricks, we are looking for a strategic technical leader to help the world's biggest brands turn their data into intelligence. As a Lead/Senior Solutions Architect, you won't just be building architectures; you will be building relationships, strategies, and the future of our team. You will act as a bridge between business goals and technical reality, ensuring our customers succeed and our internal teams thrive. Why You'll Love This Role Strategic Influence: You will move beyond purely technical tasks to shape long term data strategies for complex, enterprise scale organisations. Mentorship & Leadership: As a senior member of the team, you will have a direct hand in coaching junior architects, fostering a culture of learning and "technical championship." Defined Career Paths: We don't guess about your growth. You can choose to develop in four clear tracks: Technical Specialisation, Industry Thought Leadership, Strategic Customer Vision, or People Management. Our Philosophy: We value curiosity over perfection. If you have experience in data and a passion for the Retail/CPG space, but don't meet every single technical requirement, we encourage you to apply. We are interested in your potential and your ability to solve complex problems. How You Will Make an Impact Trusted Advisory: You will build authentic partnerships with stakeholders-from developers to C suite executives-helping them understand the vision of the Databricks Data Intelligence Platform. Strategic Planning: Partner closely with Account Executives to design engagement strategies that address the specific, high stakes needs of large Retail/CPG customers. Team Coaching: Act as a mentor for the wider team, guiding them on how to prioritise use cases and build technical credibility with clients. Ecosystem Integration: Solution complex engagements involving the broader cloud ecosystem (AWS, Azure, GCP) and third party tools to ensure a seamless experience for the customer. Thought Leadership: Elevate your profile by leading workshops, creating customer facing content, and speaking at industry meet ups. What We Are Looking For We are looking for a blend of technical expertise, industry insight, and emotional intelligence. Industry & Strategic Experience: Retail/CPG Knowledge: Experience working within the Retail or CPG sectors, understanding the nuances of consumer data, supply chains, or merchandising. Enterprise Engagement: Experience navigating complex, strategic accounts. You know how to manage multiple stakeholders and long term sales lifecycles (Global account experience is a plus, but deep experience with complex large scale accounts is the priority). Technical Expertise: Architecture & Cloud: Hands on experience designing proofs of concept for Big Data solutions on public cloud platforms (AWS, Azure, or GCP). Coding Foundations: Proficiency in a core programming language (e.g., Python, Java, or Scala) and a willingness to learn Apache Spark. Problem Solving: The ability to design creative technical solutions for specialised customer needs. Communication & Travel: Collaboration: You can orchestrate diverse teams to achieve a common goal and explain complex tech to non technical leaders. Travel: This role requires travel to customer sites in the UK and London offices (approx. %). We support flexible scheduling to help manage this travel alongside your personal life. Nice to Have: Databricks Certification. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio economic status, veteran status, and other protected characteristics. Compliance If access to export controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Senior Sales Copywriter Department: Product Marketing Employment Type: Full Time Location: Manchester, UK Description What to Expect You'll craft and own messaging that connects the Amplience platform to the real-world challenges of commerce brands, helping Sales, Product Marketing, and Marketing teams communicate the "why Amplience" story clearly, confidently, and consistently. This is a senior hands on writing role for someone fluent in SaaS commerce - who understands headless architecture, digital experience platforms, and the content supply chain, and can turn that understanding into persuasive copy that moves deals forward. Key Responsibilities Sales & Product Messaging Define and continuously refine Amplience's sales messaging framework - ensuring value propositions and talk tracks resonate with commerce and digital experience buyers. Write high impact copy for sales collateral: one pagers, brochures, product decks, and pricing guides. Partner with the Product Marketing Manager to evolve the commercial narrative for each solution area (CMS, DAM, AI/Workforce, Content Supply Chain). Content Creation & Editorial Leadership Own the tone, clarity, and persuasiveness of Amplience's Sales and Product Marketing materials. Partner with the Designer to deliver polished, on brand, visually engaging assets. Coach team members and stakeholders on tone of voice, copy best practices, and storytelling principles. Collaborate with the Product Marketing Analyst to evaluate sales content performance metrics (e.g., usage, engagement, win rate uplift) and continuously optimise materials. Translate win/loss and customer insight data into compelling success stories, objection handling content, and field narratives. Product Launch Support Collaborate with Product Marketing, Marketing, and Product teams on positioning new features and launches. Translate technical or platform updates into customer ready messaging that clearly communicates business value. Write internal and external messaging packs, brochures, sales decks, web pages, FAQs, and launch enablement materials. Customer Storytelling & Social Proof Work with Content Team to craft customer success stories, testimonials, and case study narratives that demonstrate measurable ROI and brand impact. Maintain Customer Story Matrix Database to ensure all stories and stats the cross functional teams use are approved and up to date. Partner with the Product Marketing Analyst to weave data and proof points into persuasive storytelling. Cross Functional Collaboration Work with Sales Enablement to align messaging with field feedback. Partner with GTM Marketing to ensure copy and positioning flow consistently through campaigns, website pages, and external communications. Collaborate with leadership to ensure executive narratives and pitch materials reflect Amplience's strategic positioning. What You'll Bring (Skills, Experience & Mindset) Experience & Skills 5-8 years' experience in B2B SaaS copywriting - ideally within commerce, content management or MarTech ecosystems. Proven ability to simplify complex technical concepts into clear, business oriented messaging. Experience writing for commerce buyers (retailers, brands, or platforms) and understanding of headless, composable, and content supply chain language. Demonstrated success producing enablement content (sales decks, one pagers, value frameworks, and case studies). Strong understanding of SaaS business models, buyer personas, and the full sales funnel. Excellent grasp of tone and structure - able to flex from technical precision to high level brand storytelling. Experience collaborating with design, sales, and product teams in fast paced, cross functional environments. Familiarity with enterprise sales frameworks, MACH and composable space, CMS, personalization, DXP platforms or similar. Mindset & Attributes Strategic communicator: able to influence how Amplience's story is told, not just how it's written. Commerce fluent: understands how technology impacts conversion, experience, and efficiency in retail. Collaborative: thrives in partnership with design, sales, and product marketing peers. Detail obsessed: committed to precision, clarity, and consistency across every touchpoint. Story driven: passionate about connecting data, design, and language to tell stories that resonate. Mentor minded: willing to guide less experienced writers or stakeholders on messaging development. What Success Looks Like Amplience's value proposition and tone of voice are consistently clear, confident, and compelling across all sales materials. Sales and Marketing teams actively rely on your content as the single source of truth for messaging and positioning. Product launches and key assets (decks, brochures, pricing guides) are delivered on time, at a high creative standard. Stakeholders view you as a strategic partner and trusted voice on narrative quality. Your work improves both content consistency and conversion performance across touchpoints. Sales materials consistently demonstrate measurable influence on opportunity conversion rates. Benefits Pension Scheme Auto enrolled after 3 months' service Salary sacrifice scheme to maximise tax efficiency 5% employee contribution, matched by 5% from Amplience Pension broker: Titan Group (offers financial advice) Pension provider: Aegon (moved from Aviva in 2024) Annual Leave 25 days paid holiday as standard Length of Service Entitlement 3+ years continuous service - 26 days annual leave 4+ years continuous service - 27 days annual leave 5+ years continuous service - 28 days annual leave 6+ years continuous service - 29 days annual leave 7+ years continuous service - 30 days annual leave Enhanced Maternity Leave 12 weeks full pay 12 weeks at 50% pay 15 weeks at statutory maternity pay (SMP) 13 weeks unpaid Enhanced Paternity Leave 2 weeks full pay Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate) Study Leave 5 days for employees on accredited long term courses (12+ months) Birthday Leave One paid day off during your birthday month Company Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset All roles are laptop enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work life balance (full time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500 (50% paid at 4 months, 50% at 7 months post hire). Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at .
Dec 14, 2025
Full time
Senior Sales Copywriter Department: Product Marketing Employment Type: Full Time Location: Manchester, UK Description What to Expect You'll craft and own messaging that connects the Amplience platform to the real-world challenges of commerce brands, helping Sales, Product Marketing, and Marketing teams communicate the "why Amplience" story clearly, confidently, and consistently. This is a senior hands on writing role for someone fluent in SaaS commerce - who understands headless architecture, digital experience platforms, and the content supply chain, and can turn that understanding into persuasive copy that moves deals forward. Key Responsibilities Sales & Product Messaging Define and continuously refine Amplience's sales messaging framework - ensuring value propositions and talk tracks resonate with commerce and digital experience buyers. Write high impact copy for sales collateral: one pagers, brochures, product decks, and pricing guides. Partner with the Product Marketing Manager to evolve the commercial narrative for each solution area (CMS, DAM, AI/Workforce, Content Supply Chain). Content Creation & Editorial Leadership Own the tone, clarity, and persuasiveness of Amplience's Sales and Product Marketing materials. Partner with the Designer to deliver polished, on brand, visually engaging assets. Coach team members and stakeholders on tone of voice, copy best practices, and storytelling principles. Collaborate with the Product Marketing Analyst to evaluate sales content performance metrics (e.g., usage, engagement, win rate uplift) and continuously optimise materials. Translate win/loss and customer insight data into compelling success stories, objection handling content, and field narratives. Product Launch Support Collaborate with Product Marketing, Marketing, and Product teams on positioning new features and launches. Translate technical or platform updates into customer ready messaging that clearly communicates business value. Write internal and external messaging packs, brochures, sales decks, web pages, FAQs, and launch enablement materials. Customer Storytelling & Social Proof Work with Content Team to craft customer success stories, testimonials, and case study narratives that demonstrate measurable ROI and brand impact. Maintain Customer Story Matrix Database to ensure all stories and stats the cross functional teams use are approved and up to date. Partner with the Product Marketing Analyst to weave data and proof points into persuasive storytelling. Cross Functional Collaboration Work with Sales Enablement to align messaging with field feedback. Partner with GTM Marketing to ensure copy and positioning flow consistently through campaigns, website pages, and external communications. Collaborate with leadership to ensure executive narratives and pitch materials reflect Amplience's strategic positioning. What You'll Bring (Skills, Experience & Mindset) Experience & Skills 5-8 years' experience in B2B SaaS copywriting - ideally within commerce, content management or MarTech ecosystems. Proven ability to simplify complex technical concepts into clear, business oriented messaging. Experience writing for commerce buyers (retailers, brands, or platforms) and understanding of headless, composable, and content supply chain language. Demonstrated success producing enablement content (sales decks, one pagers, value frameworks, and case studies). Strong understanding of SaaS business models, buyer personas, and the full sales funnel. Excellent grasp of tone and structure - able to flex from technical precision to high level brand storytelling. Experience collaborating with design, sales, and product teams in fast paced, cross functional environments. Familiarity with enterprise sales frameworks, MACH and composable space, CMS, personalization, DXP platforms or similar. Mindset & Attributes Strategic communicator: able to influence how Amplience's story is told, not just how it's written. Commerce fluent: understands how technology impacts conversion, experience, and efficiency in retail. Collaborative: thrives in partnership with design, sales, and product marketing peers. Detail obsessed: committed to precision, clarity, and consistency across every touchpoint. Story driven: passionate about connecting data, design, and language to tell stories that resonate. Mentor minded: willing to guide less experienced writers or stakeholders on messaging development. What Success Looks Like Amplience's value proposition and tone of voice are consistently clear, confident, and compelling across all sales materials. Sales and Marketing teams actively rely on your content as the single source of truth for messaging and positioning. Product launches and key assets (decks, brochures, pricing guides) are delivered on time, at a high creative standard. Stakeholders view you as a strategic partner and trusted voice on narrative quality. Your work improves both content consistency and conversion performance across touchpoints. Sales materials consistently demonstrate measurable influence on opportunity conversion rates. Benefits Pension Scheme Auto enrolled after 3 months' service Salary sacrifice scheme to maximise tax efficiency 5% employee contribution, matched by 5% from Amplience Pension broker: Titan Group (offers financial advice) Pension provider: Aegon (moved from Aviva in 2024) Annual Leave 25 days paid holiday as standard Length of Service Entitlement 3+ years continuous service - 26 days annual leave 4+ years continuous service - 27 days annual leave 5+ years continuous service - 28 days annual leave 6+ years continuous service - 29 days annual leave 7+ years continuous service - 30 days annual leave Enhanced Maternity Leave 12 weeks full pay 12 weeks at 50% pay 15 weeks at statutory maternity pay (SMP) 13 weeks unpaid Enhanced Paternity Leave 2 weeks full pay Sick Pay Up to one month's full pay per calendar year (at company discretion, with medical certificate) Study Leave 5 days for employees on accredited long term courses (12+ months) Birthday Leave One paid day off during your birthday month Company Wide Recharge Days One day off per quarter for the whole business - rest, recharge, and reset All roles are laptop enabled. Working arrangements agreed with your line manager. Freedom Fridays: Finish early on Fridays to support work life balance (full time employees only). Holiday Buy Scheme Purchase up to 5 extra days per year, repaid through salary deductions. Cycle to Work Scheme Save on bikes & accessories via tax efficient payments (Blackhawk Network). Tech Scheme Purchase tech items and spread the cost over 12 months via salary deduction (Blackhawk Network). Season Ticket Loan Advance loans available for travel tickets, repaid via payroll. Charity/Volunteer Days Up to 3 paid days a year for volunteering or charity work. Payroll Giving (CAF - Give As You Earn) Tax free donations to UK charities, directly from your salary. Eyecare Reimbursement for a standard eye exam every two years. Employee Referral Bonus £1,200 / €1,400 / $1,500 (50% paid at 4 months, 50% at 7 months post hire). Fraudsters are always looking to take advantage of people searching for a job online. Amplience takes the security and safety of your personal data very seriously. In terms of career opportunities and vacancies, we will only use: Amplience will never use third party messaging services such as Telegram, WhatsApp, Messenger, Snapchat, WeChat, etc. to communicate with you. If you are using any other website or messaging application, even if it looks like Amplience, then it will likely be fraudulent. In which case, please notify us at .
Senior Business Development Manager - Americas (Events & MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world-class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world-class M&I events, hitting the ground running with high-volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face-to-face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long-lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high-impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast-paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face-to-face presentations, with a consultative approach to relationship-building. Confidence in networking with C-level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well-being, growth, and work-life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance-based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
Dec 14, 2025
Full time
Senior Business Development Manager - Americas (Events & MICE) Central London, Borough (Hybrid) Our Story Worldwide Events is the parent company behind two highly successful event brands: M&I and Private Luxury Events, each serving distinct sectors of the global travel and events industry. Our brands connect the major players in both MICE and leisure travel through one-to-one meetings, inspirational social events, education, and destination discovery activities. Our suppliers and exhibitors are ground-breaking hotels, venues, and destinations in the events and hospitality industry who want to reach the world's most respected event planners and travel designers. We bring people together and facilitate strong relationships, connecting people on a human level first, business second. We call this H2H connection, and it is at the heart of everything we do. At M&I we connect the global MICE industry through world-class events in the world's best destinations, attracting key buyers and creating an atmosphere perfect for networking. This is where the most valuable business connections are made. We believe in the power of human-to-human connections to secure high-quality business. The Role As a company, we're on an exciting journey of growth and development. That's where you come in We're recruiting for a Senior Business Development Manager dedicated to the Americas market, working American hours (11:00-19:00 UK time). This is a proactive sales role with a strong emphasis on new business development and achieving monthly targets. You'll be responsible for driving buyer recruitment for our world-class M&I events, hitting the ground running with high-volume outbound calls and strategic outreach. A strong sales background in MICE industry is essential. As well as intensive telesales campaigns, this role involves regular international travel at our M&I events, attendance at industry trade shows and the possibility of face-to-face sales trips as we evolve in the future. Additionally, you'll: Expand our global buyer network by identifying new opportunities in the MICE sector. Provide mentorship to junior team members and contribute to team development. Reach and exceed personal buyer recruitment targets every month. Manage the full recruitment process from prospecting to confirmed attendance of buyers. Nurture long-lasting relationships with clients and develop a thorough understanding of their business. Keep up with industry trends to advise management on strategies and tactical development. Attending the events to further develop relationships with your clients and assist with onsite event management. Due to the nature of the events industry, you may occasionally be required to work outside of hours to meet deadlines. To be considered as a Business Development Manager, you'll need: Proven senior sales experience with a track record of exceeding targets and driving revenue growth. Previous experience working in events, hotels, DMCs, venues, or elsewhere in the MICE industry. Passionate about the global meetings and incentives industry, with a keen interest in shaping high-impact connections across the Americas market. Energetic, driven, and commercially minded with a hunger to succeed in a fast-paced sales environment. Strong strategic sales and negotiation skills. Confident in both cold outreach and face-to-face presentations, with a consultative approach to relationship-building. Confidence in networking with C-level executives. Exceptional verbal and written communication skills, with the ability to engage stakeholders at all levels. Highly organised with strong time management and pipeline prioritisation skills. Ability to work independently and drive results with minimal supervision. Experience using a CRM and Office 365. Additional language skills are an advantage. We offer a competitive salary and a thoughtful benefits package designed to support your well-being, growth, and work-life balance. At M&I, we bring together colleagues from around the world to deliver exceptional event experiences, and our benefits reflect that spirit. £60,000 OTE, including performance-based incentives and an attractive compensation package. 36 days of paid holiday (including bank holidays), with additional days awarded for length of service. Receive £50/month contribution towards Bupa private health insurance, starting after probation. Access confidential 24/7 support through Health Assured's Employee Assistance Programme, covering mental health wellbeing, financial guidance and life changes. Benefit from extended maternity leave and enhanced paternity leave to support growing families. Team members have the exciting opportunity to travel the world, providing support at our events. Start your weekend early with a 4 pm Friday finish! Our Commitment to Diversity Our approach to diversity is simple: it's about embracing everyone. We are committed to welcoming all individuals, regardless of gender identity, orientation, expression, age, race, physical or mental ability, ethnicity, or perspective. Our diversity fuels innovation, brings diverse thoughts, and connects us more closely to our clients and the communities we serve. How to Apply We review every application with care and attention. If you're excited to contribute to our mission, we'd love to hear from you. Applications are reviewed on a rolling basis. To ensure your experience and perspective are considered, we encourage you to apply early. Our Company Website Our Events Portfolio
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
Dec 14, 2025
Full time
Location London, United Kingdom Employment Type Full time Department Customer Success Who is Heidi? Heidi is building an AI Care Partner that supports clinicians every step of the way, from documentation to delivery of care. We exist to double healthcare's capacity while keeping care deeply human. In 18 months, Heidi has returned more than 18 million hours to clinicians and supported over 73 million patient visits. Today, more than two million patient visits each week are powered by Heidi across 116 countries and over 110 languages. Founded by clinicians, Heidi brings together clinicians, engineers, designers, scientists, creatives, and mathematicians, working with a shared purpose: to strengthen the human connection at the heart of healthcare. Backed by nearly $100 million in total funding, Heidi is expanding across the USA, UK, Canada, and Europe, partnering with major health systems including the NHS, Beth Israel Lahey Health, MaineGeneral, and Monash Health, among others. We move quickly where it matters and stay grounded in what's proven, shaping healthcare's next era. Ready for the challenge? The Role As an Enterprise Customer Success Manager at Heidi, you'll own the end to end customer experience across diverse customer segments, helping clinicians adopt and love Heidi. You'll be the strategic partner for a portfolio of Heidi's largest enterprise customers, and will be accountable for their long-term success with Heidi. You'll shape the customer journey from success design through implementation to ongoing value realisation, building trusted relationships with executives and clinical leaders to ensure Heidi delivers measurable outcomes, sustained adoption, and lasting impact across clinical teams. What you'll do: Lead enterprise deployments Engage early in the customer journey to shape rollout and pilot strategies, ensuring every deployment is set up for success. Lead the onboarding of new customers from planning, training through to go-live, delivering seamless integrations into customer workflows. Lead cross-functional collaboration within Heidi and with key customer stakeholders from executives to clinical and technical leaders to deliver smooth implementations, strong clinician adoption, and measurable outcomes. Translate strategy into execution, guiding teams to achieve results quickly and sustain them at scale. Drive change management Support organisations through significant workflow transformation by leading planning, communication, training, and reinforcement that give clinicians and executives confidence in adopting new ways of working. Partner for ongoing success Build trusted, long-term relationships with executives, clinicians, and operational leaders to ensure sustained value well beyond go-live. Engage with intention to demonstrate impact and expand Heidi's value across the health system, contributing to our mission of doubling healthcare's capacity. Deliver value at every touchpoint through proactive check-ins, success planning, and education strategies. Think and act strategically to scale your impact. Use data to drive decisions Interpret and operationalise customer insights to design and execute initiatives that improve clinician engagement and satisfaction. Use data to proactively manage risk and identify opportunities for expansion and advocacy. Track and improve metrics along the customer journey like time-to-first-value and early activation. Develop and execute tailored adoption plans to maximise user engagement and satisfaction, enhancing the continued love for Heidi among clinicians. Communicate and collaborate Communicate, present, and influence effectively at all levels, from executives to frontline clinicians, showing a genuine commitment to improving healthcare outcomes and supporting those who deliver care. Champion customer success Focus on what truly matters to clinicians and health leaders - improving care, enhancing patient outcomes, and making clinicians' working lives easier. Combine deep product expertise with empathy to solve relentlessly for their success, knowing that when they thrive, healthcare does too. Become the voice of the customer internally, advocating for their needs and priorities and showcasing wins. Stay ahead of health-system trends Be relentlessly curious about how healthcare is changing. Anticipate what's next, from digital health innovation to hospital operations and clinician workflows, and turn that insight into strategies that drive adoption and deliver measurable outcomes. Scale success Bring expertise, curiosity, and good judgement to how we grow. Shape the frameworks, tools, and ways of working that turn complex, multi-thousand clinician deployments into scalable, high-impact rollouts. Earn trust, prove value, and embed Heidi as a critical partner in every health system's long-term success. Gather and share insights to influence product development and feature prioritisation. Improve Process & Playbook development to refine and scale customer success playbooks, frameworks and collateral. Partner across Product, Sales, Support and Engineering teams to share insights and streamline implementation processes What we look for 2-4+ years of experience in a Customer Success role at a SaaS company, with a proven track record of owning the full customer lifecycle. Healthcare experience or familiarity with clinical workflows is desirable, though not required. Exceptional communicator who can build trust with clinicians, administrators, and cross-functional teams alike. Highly organized and detail-oriented, ability to manage multiple projects and competing priorities without compromising quality. Self-starter with a bias for action, comfortable navigating fast-paced, ambiguous environments. Mission-driven, motivated by reducing clinician burden and improving patient outcomes through thoughtful, intelligent technology. Influential and credible, able to align executives, clinicians, and IT leaders around shared goals and drive measurable outcomes. Proven impact in driving genuine adoption and lasting behavior change - not just managing projects, but embedding technology into daily workflows. Commercial mindset, understanding the link between customer success and business growth, including retention, renewals, and expansion. Builder mindset - collaborative, curious, and proactive. You spot challenges early, act quickly to solve them, and continuously raise the bar for yourself and your team. Tech fluent, confident using modern tools to collaborate, track outcomes, and share insights; experience with platforms like HubSpot, Gong, Figma, or Omni is a plus. Empathetic problem-solver, using data, curiosity, and insight to improve customer and patient outcomes. Thrives in change, adaptable and energised by building something meaningful in a fast-moving environment. Growth-oriented, eager to learn, contribute, and grow alongside a mission-driven team. Attitude is more important than experience so if you are a hungry, competitive and highly motivated operator who has a knack for problem solving and building relationships, we want to hear from you. What do we believe in? Heidi builds for the future of healthcare, not just the next quarter, and our goals are ambitious because the world's health demands it. We believe in progress built through precision, pace, and ownership. Live Forever - Every release moves care forward: measured, safe, and built to last. Data guides us, but patients define the truth that matters. Practice Ownership - Decisions follow logic and proof, not hierarchy. Exceptional care demands exceptional standards in our work, our thinking, and our character. Small Cuts Heal Faster - Stability earns trust, speed delivers impact. Progress is about learning fast without breaking what people depend on. Make others better - Feedback is direct, kindness is constant, and excellence lifts everyone. Our success is measured by collective growth, not individual output. Our mission is clear: expand the world's capacity to care, and do it without losing the humanity that makes care worth delivering. Why you should Join Heidi Real product momentum. We're not trying to generate interest, we're channeling it. Equity from day one. When Heidi wins, you win. You'll share directly in the success you help create. Unmatched impact. Play a pivotal role in shaping the playbook for how we are scaling customer success at a critical growth moment - all while working on a product that delivers tangible value to clinicians and patients every day. Work alongside world-class talent. Learn from some of the best engineers and creatives, joining a diverse team. Growth and balance. Enjoy a £500 personal development budget, dedicated wellness days, and your birthday off to recharge. Flexibility that works. A hybrid environment, with at least 3 days in the office. Heidi's commitment to Diversity, Equity and Inclusion Heidi is dedicated to creating an equitable, inclusive . click apply for full job details
About Our Client Our client is on a mission to make shopping more exciting than ever. As the UK's first "Shop & Win" platform, they're transforming everyday purchases into thrilling experiences - where every customer has a chance to win big. Job Description Key Responsibilities will include: Commercial Growth (Hands-On Execution) Own revenue targets and commercial KPIs across campaign launches, partnerships, and sales. Build campaign economics models, pricing packages, partner decks, and go-to-market materials. Optimize conversion funnels for campaigns: landing pages, CTAs, offer structures, retention flows. Business Strategy & Expansion Lead the strategic roadmap: targeting new verticals, expansion & partnership models. Drive high-velocity experimentation: new campaign types, new prize formats, micro-influencer partnerships, and brand collabs. Build the early commercial and growth engine from scratch (GTM loops, referral structures, churn prevention). Go-to-Market Leadership Develop and refine a GTM playbook with a focus on fast, repeatable campaign launches. Collaborate with product to prioritize features that improve campaign performance and partner experience. Work alongside marketing to develop acquisition and retargeting strategies for both shoppers and partners. Leadership & Culture Act as a core member of the UK team - help define culture, values, and operating rhythm. Mentor hires and help build out the future commercial, marketing, partnerships, and growth teams. The Successful Applicant A successful Head of Commercial Growth & Business Strategy should have: Minimum of 7 years of experience in a senior management role, ideally in a fast-paced B2C, e-commerce environment. Proven track record of driving revenue growth, scaling a business, and achieving sales targets. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Proficiency in e-commerce platforms and tools. What's on Offer A competitive salary variable DOE, plus a performance-based bonus scheme and benefits package. You'll join a fast-growing creative team that's redefining how the UK shops, plays, and wins. You'll have the freedom to experiment, the canvas to innovate, and the platform to build a brand people love - visually and emotionally. If you're ready to design for a brand with energy, excitement, and purpose, this is your moment.
Dec 14, 2025
Full time
About Our Client Our client is on a mission to make shopping more exciting than ever. As the UK's first "Shop & Win" platform, they're transforming everyday purchases into thrilling experiences - where every customer has a chance to win big. Job Description Key Responsibilities will include: Commercial Growth (Hands-On Execution) Own revenue targets and commercial KPIs across campaign launches, partnerships, and sales. Build campaign economics models, pricing packages, partner decks, and go-to-market materials. Optimize conversion funnels for campaigns: landing pages, CTAs, offer structures, retention flows. Business Strategy & Expansion Lead the strategic roadmap: targeting new verticals, expansion & partnership models. Drive high-velocity experimentation: new campaign types, new prize formats, micro-influencer partnerships, and brand collabs. Build the early commercial and growth engine from scratch (GTM loops, referral structures, churn prevention). Go-to-Market Leadership Develop and refine a GTM playbook with a focus on fast, repeatable campaign launches. Collaborate with product to prioritize features that improve campaign performance and partner experience. Work alongside marketing to develop acquisition and retargeting strategies for both shoppers and partners. Leadership & Culture Act as a core member of the UK team - help define culture, values, and operating rhythm. Mentor hires and help build out the future commercial, marketing, partnerships, and growth teams. The Successful Applicant A successful Head of Commercial Growth & Business Strategy should have: Minimum of 7 years of experience in a senior management role, ideally in a fast-paced B2C, e-commerce environment. Proven track record of driving revenue growth, scaling a business, and achieving sales targets. Strong leadership and team management skills. Excellent analytical and problem-solving abilities. Exceptional communication and interpersonal skills. Ability to thrive in a fast-paced and dynamic environment. Proficiency in e-commerce platforms and tools. What's on Offer A competitive salary variable DOE, plus a performance-based bonus scheme and benefits package. You'll join a fast-growing creative team that's redefining how the UK shops, plays, and wins. You'll have the freedom to experiment, the canvas to innovate, and the platform to build a brand people love - visually and emotionally. If you're ready to design for a brand with energy, excitement, and purpose, this is your moment.
Base Location: Reading, Cardiff or Perth Salary: £66,100 - £99,100 Car performance related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Full Time Permanent Flexible First options available The role The purpose of the role is to lead the strategic direction of the Major Account & Business Development Sales teams (covering the I&C markets), manage the day to day operational execution & people delivery across key Business Energy Objectives for these teams, currently split between Perth, Reading & Cardiff. These teams are directly accountable for acquiring new business, developing business opportunities and event sponsorship/attendance. The amount on annualised EBIT will be circa £20m which is expected to grow by over 5%-10% over the next 3 years, in line with wider BE sales strategic intent. The role holder reports directly to the Director of Sales & will be a key member of the Sales Leadership team and be expected to provide occasional deputy cover for the Director of Sales when required at BE SLT's and ECS EXCO's where required. You will Lead strategic partnerships with top TPIs at executive level to drive growth and navigate market, regulatory, and economic challenges. Deliver ambitious growth targets, identifying 1TWh over 3 years, equating to £300-£400m in aspirational revenue. Shape new business opportunities, approving TPIs, building business cases, and recommending innovative sales channels. Design and implement high-impact sales incentive schemes to boost performance and teamwork, managing a £50k OTE budget. Mitigate commercial and regulatory risks, ensuring robust governance across large corporate deals, market exposures, and compliance processes. Champion people development, embedding a learning culture, mentoring, and progression pathways aligned to the Sales 'Plan on a Page'. You have Experience of leading teams with executive sales staff and delivering results Ability to manage data control and KPI reporting Budget & forecasting experience In depth understanding of customer drivers and lifecycle, and risks and opportunities associated to this In depth understanding of UK energy industry: regulations, supply license conditions, operations, and how these work together About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. SSE Energy Solutions support UK organisations by delivering energy and low carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Zoe at to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Dec 14, 2025
Full time
Base Location: Reading, Cardiff or Perth Salary: £66,100 - £99,100 Car performance related bonus + a range of benefits to support your finances, wellbeing and family. Working Pattern: Full Time Permanent Flexible First options available The role The purpose of the role is to lead the strategic direction of the Major Account & Business Development Sales teams (covering the I&C markets), manage the day to day operational execution & people delivery across key Business Energy Objectives for these teams, currently split between Perth, Reading & Cardiff. These teams are directly accountable for acquiring new business, developing business opportunities and event sponsorship/attendance. The amount on annualised EBIT will be circa £20m which is expected to grow by over 5%-10% over the next 3 years, in line with wider BE sales strategic intent. The role holder reports directly to the Director of Sales & will be a key member of the Sales Leadership team and be expected to provide occasional deputy cover for the Director of Sales when required at BE SLT's and ECS EXCO's where required. You will Lead strategic partnerships with top TPIs at executive level to drive growth and navigate market, regulatory, and economic challenges. Deliver ambitious growth targets, identifying 1TWh over 3 years, equating to £300-£400m in aspirational revenue. Shape new business opportunities, approving TPIs, building business cases, and recommending innovative sales channels. Design and implement high-impact sales incentive schemes to boost performance and teamwork, managing a £50k OTE budget. Mitigate commercial and regulatory risks, ensuring robust governance across large corporate deals, market exposures, and compliance processes. Champion people development, embedding a learning culture, mentoring, and progression pathways aligned to the Sales 'Plan on a Page'. You have Experience of leading teams with executive sales staff and delivering results Ability to manage data control and KPI reporting Budget & forecasting experience In depth understanding of customer drivers and lifecycle, and risks and opportunities associated to this In depth understanding of UK energy industry: regulations, supply license conditions, operations, and how these work together About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're building the world's largest offshore wind farm. Transforming the grid to provide greener electricity for millions of people and investing over £20 billion in homegrown energy, with £20 billion more in the pipeline. SSE Energy Solutions support UK organisations by delivering energy and low carbon energy solutions. These include EV hubs, solar systems, smart technologies, and heating and cooling networks. We power the net zero transition by helping customers cut carbon and costs, and by building and investing in flexible energy infrastructure. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. please contact Zoe at to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Role Summary Job Title: Corporate Engagement Manager (UK) Reporting To: Senior Corporate Engagement Manager, ProVeg International Location: UK-based, ideally within travelling distance of London Hours:35 hours per week (1.0 FTE); part time also possible (0.8 FTE) Salary:£32k - £36k per annum (based on 1.0 FTE) Contract:2 year fixed term contract Job Details We are seeking a highly motivated Corporate Engagement Manager to implement and develop our programme on the Corporate Protein Transition in the UK (70%), as well as to support this work internationally (30%). This critical role will focus on accelerating the protein transition by advocating for more ambitious action from supermarkets, foodservice and government. You will be responsible for cultivating relationships with civil society partners, food companies and policymakers, positioning ProVeg as one of the leading organisations and a trusted partner on healthy, sustainable diets. The ideal candidate will possess a deep understanding of the UK's corporate and civil society landscape around sustainable food systems, excellent communication skills, and a proven track record of influencing decision-makers. Responsibilities UK (70%) In collaboration with ProVeg UK leadership, lead the implementation of the Corporate Protein Transition Programme in the UK, to increase retailer and foodservice companies' ambitions regarding the protein transition. Encourage companies to adopt protein split target setting and promote best practices for increasing the share of plant based sales. Build and maintain strong relationships with NGOs, major food retailers, foodservice companies, government institutions, and policymakers. Monitor and analyse public opinion, consumer trends, and scientific developments related to plant based diets to inform team strategies. Support the monitoring of national legislative developments related to sustainability and food systems; draft policy briefs and advocacy materials to influence decisions on the protein transition. Work closely with the UK Communications Manager to develop impactful strategic communication plans to drive public and stakeholder engagement. Support with representation of ProVeg at national B2B conferences, food systems roundtables, and other strategic events. Organise and facilitate stakeholder engagement initiatives, including roundtables and webinars. Identify relevant UK funding opportunities and support the development of funding proposals led by ProVeg International. International (30%) Support the international team in rolling out foodservice strategy as part of the Corporate Protein Transition programme, in collaboration with country leads. Support the alignment of a European civil society coalition around a single shared protein diversification ask of major food companies. Support the design, procurement, delivery and dissemination of influential research and reports that will support corporate protein diversification at European level. Work closely with the International Senior Corporate Engagement Manager to support the implementation of the Corporate Protein Transition programme across ProVeg countries. Qualifications Essential: Minimum of 2-3 years of experience in corporate affairs, policy, or advocacy, ideally in the fields of food systems, public health, or sustainability. Experience in building relationships and driving change, for example with government agencies, supermarket executives, NGOs, or thought leaders. Excellent communication skills (written and verbal). Strong project management and organisational skills with an eye for detail. Ability to synthesise complex data and policy insights into compelling strategies and messaging. Self motivated, proactive and collaborative team player. Willingness to travel for stakeholder meetings and events. Ability to manage multiple tasks and work efficiently in a dynamic environment. Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed. Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection. Desirable: Existing network within the UK food retail or policy landscape. Experience in supermarket engagement or corporate sustainability advocacy. A working understanding of UK policy making structures, key stakeholders, and legislative processes. Benefits of working with us A strong organisational focus on personal development, with a designated training budget. Provision of a work laptop. Flexible, trust based working arrangements and home office arrangements. Career development support. Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription. We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world. Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays). Enhanced maternity, paternity, shared parental, and adoption pay. Employee Assistance Programme including counselling. Access to 24/7 virtual GP Service. Access to the Wisdom app with exclusive perks and discounts. Compassionate animal companion leave. And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet! When? Application deadline: 30th Nov Trial task: rolling basis, by 15th Dec Team interviews: 15th Dec - 10th Jan Further information Our Application Procedure Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you! Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI will be disregarded.
Dec 13, 2025
Full time
Role Summary Job Title: Corporate Engagement Manager (UK) Reporting To: Senior Corporate Engagement Manager, ProVeg International Location: UK-based, ideally within travelling distance of London Hours:35 hours per week (1.0 FTE); part time also possible (0.8 FTE) Salary:£32k - £36k per annum (based on 1.0 FTE) Contract:2 year fixed term contract Job Details We are seeking a highly motivated Corporate Engagement Manager to implement and develop our programme on the Corporate Protein Transition in the UK (70%), as well as to support this work internationally (30%). This critical role will focus on accelerating the protein transition by advocating for more ambitious action from supermarkets, foodservice and government. You will be responsible for cultivating relationships with civil society partners, food companies and policymakers, positioning ProVeg as one of the leading organisations and a trusted partner on healthy, sustainable diets. The ideal candidate will possess a deep understanding of the UK's corporate and civil society landscape around sustainable food systems, excellent communication skills, and a proven track record of influencing decision-makers. Responsibilities UK (70%) In collaboration with ProVeg UK leadership, lead the implementation of the Corporate Protein Transition Programme in the UK, to increase retailer and foodservice companies' ambitions regarding the protein transition. Encourage companies to adopt protein split target setting and promote best practices for increasing the share of plant based sales. Build and maintain strong relationships with NGOs, major food retailers, foodservice companies, government institutions, and policymakers. Monitor and analyse public opinion, consumer trends, and scientific developments related to plant based diets to inform team strategies. Support the monitoring of national legislative developments related to sustainability and food systems; draft policy briefs and advocacy materials to influence decisions on the protein transition. Work closely with the UK Communications Manager to develop impactful strategic communication plans to drive public and stakeholder engagement. Support with representation of ProVeg at national B2B conferences, food systems roundtables, and other strategic events. Organise and facilitate stakeholder engagement initiatives, including roundtables and webinars. Identify relevant UK funding opportunities and support the development of funding proposals led by ProVeg International. International (30%) Support the international team in rolling out foodservice strategy as part of the Corporate Protein Transition programme, in collaboration with country leads. Support the alignment of a European civil society coalition around a single shared protein diversification ask of major food companies. Support the design, procurement, delivery and dissemination of influential research and reports that will support corporate protein diversification at European level. Work closely with the International Senior Corporate Engagement Manager to support the implementation of the Corporate Protein Transition programme across ProVeg countries. Qualifications Essential: Minimum of 2-3 years of experience in corporate affairs, policy, or advocacy, ideally in the fields of food systems, public health, or sustainability. Experience in building relationships and driving change, for example with government agencies, supermarket executives, NGOs, or thought leaders. Excellent communication skills (written and verbal). Strong project management and organisational skills with an eye for detail. Ability to synthesise complex data and policy insights into compelling strategies and messaging. Self motivated, proactive and collaborative team player. Willingness to travel for stakeholder meetings and events. Ability to manage multiple tasks and work efficiently in a dynamic environment. Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed. Ability to work well unsupervised with experience of working in remote teams with a reliable internet connection. Desirable: Existing network within the UK food retail or policy landscape. Experience in supermarket engagement or corporate sustainability advocacy. A working understanding of UK policy making structures, key stakeholders, and legislative processes. Benefits of working with us A strong organisational focus on personal development, with a designated training budget. Provision of a work laptop. Flexible, trust based working arrangements and home office arrangements. Career development support. Mental health & wellbeing support via access to the OpenUp platform and a free Headspace subscription. We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world. Generous annual leave entitlement - 25 days increasing by one day a year to a maximum of 30 days (plus bank holidays). Enhanced maternity, paternity, shared parental, and adoption pay. Employee Assistance Programme including counselling. Access to 24/7 virtual GP Service. Access to the Wisdom app with exclusive perks and discounts. Compassionate animal companion leave. And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet! When? Application deadline: 30th Nov Trial task: rolling basis, by 15th Dec Team interviews: 15th Dec - 10th Jan Further information Our Application Procedure Your application should include a cover letter and CV. Please indicate your motivation for the role and describe how you meet the requirements. Please send us your application using our online form. Thank you! Important: Please make sure to use your own words and ideas on the cover letter. The goal is for us to know you better in order to assess if this role and your motivation are a good fit. Letters written with AI will be disregarded.
Babcock Mission Critical Services España SA.
Dunfermline, Fife
Growth Director Location: Rosyth, Fife, UK. Hybrid working arrangements with international travel. Role Type: Full time / Permanent. Compensation: Competitive Salary + Benefits. Onsite or Hybrid: Hybrid. Job ID: SF68583. Lead the Future of Clean Energy and Marine Innovation At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Growth Director at our Rosyth site. The role As a Growth Director, you'll have a role that's out of the ordinary. You'll shape and deliver the growth strategy for our LGE business, driving revenue growth and expanding into clean energy markets. This is a high impact leadership role where you'll influence the future of marine and energy solutions, develop innovative offerings, and build strategic partnerships that make a real difference to global sustainability and security. Day-to-day you'll be required to: Lead and execute the growth strategy to achieve revenue and profit targets. Drive market expansion into clean energy while strengthening existing markets. Build and mentor a high performing sales team. Develop long term relationships with key customers and partners. Design and commercialise innovative packaged solutions for marine applications. This role is full-time, 37.5 hours per week with hybrid working arrangements, requiring on-site presence at Rosyth and UK/international travel approximately one week per month. Essential Experience An accomplished career in developing strategic partnerships with customers and key stakeholders. Proven record in identifying market opportunities, conceptualising technology solutions, and successful commercialisation. Strong experience in marine gas markets or onshore/offshore process engineering. Qualifications Engineering qualifications with good commercial acumen MBA or similar business qualifications Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Dec 13, 2025
Full time
Growth Director Location: Rosyth, Fife, UK. Hybrid working arrangements with international travel. Role Type: Full time / Permanent. Compensation: Competitive Salary + Benefits. Onsite or Hybrid: Hybrid. Job ID: SF68583. Lead the Future of Clean Energy and Marine Innovation At Babcock we're working to create a safe and secure world, together, and if you join us, you can play your part as a Growth Director at our Rosyth site. The role As a Growth Director, you'll have a role that's out of the ordinary. You'll shape and deliver the growth strategy for our LGE business, driving revenue growth and expanding into clean energy markets. This is a high impact leadership role where you'll influence the future of marine and energy solutions, develop innovative offerings, and build strategic partnerships that make a real difference to global sustainability and security. Day-to-day you'll be required to: Lead and execute the growth strategy to achieve revenue and profit targets. Drive market expansion into clean energy while strengthening existing markets. Build and mentor a high performing sales team. Develop long term relationships with key customers and partners. Design and commercialise innovative packaged solutions for marine applications. This role is full-time, 37.5 hours per week with hybrid working arrangements, requiring on-site presence at Rosyth and UK/international travel approximately one week per month. Essential Experience An accomplished career in developing strategic partnerships with customers and key stakeholders. Proven record in identifying market opportunities, conceptualising technology solutions, and successful commercialisation. Strong experience in marine gas markets or onshore/offshore process engineering. Qualifications Engineering qualifications with good commercial acumen MBA or similar business qualifications Security Clearance The successful candidate must be able to achieve and maintain Standard (BPSS) security clearance for this role. Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (). What we offer Matched contribution pension scheme, with life assurance Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+ Employee share scheme Employee shopping savings portal Payment of Professional Fees Reservists in the armed forces receive 10 days special paid leave Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually. 'Be Kind Day' enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing. For over a century Babcock has helped to defend nations, protect communities and build a better world. To continue, we must adapt, advance and be a sustainable business with a shared goal. We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please with the subject header 'Reasonable adjustments requirement'. We're committed to building an inclusive culture where everyone's free to thrive. We are happy to talk about flexible working - please ask about alternative patterns of work at interview.
Join our leading Technology & Transformation team and become a key contributor within our strategic AWS Alliance. This is a unique opportunity to work at the forefront of cloud innovation, designing and implementing cutting edge AWS solutions that solve complex client challenges and unlock new possibilities. You will play a crucial role in tapping into the vast potential of the AWS ecosystem, shaping the future of digital landscapes for diverse clients. We are looking for an architect who thrives on innovation, possesses deep AWS knowledge, and is passionate about delivering impactful, scalable, and secure cloud architectures. Here, you'll not only build solutions but also contribute to a collaborative environment focused on continuous development and making a tangible difference. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As an AWS platform Value Strategist, you will play a critical role in shaping and articulating the transformative value of hyperscaler enabled solutions for our clients. This is a pre sales role that requires a blend of strategic thinking, business acumen, and the ability to articulate how cloud technologies drive transformative business outcomes. You will lead the response to RFPs, working closely with enterprise architects to craft compelling, non technical narratives that align with client objectives. This role goes beyond cloud strategy, focusing on delivering business transformation enabled by the AWS platform. Key Responsibilities Pre Sales & Business Development Support pre sales activities by contributing to proposal development, scope definition, and effort estimation. Identify and pursue new business opportunities within existing client engagements. Collaborate with internal teams to develop go to market strategies and thought leadership on hyperscaler enabled transformation. RFP Ownership & Articulation Take ownership of RFPs, ensuring timely and high quality responses that clearly articulate the business value of hyperscaler enabled solutions. Collaborate with enterprise architects to align technical solutions with business objectives, ensuring a cohesive and compelling narrative. Translate complex technical concepts into clear, non technical language that resonates with senior business stakeholders. Client Engagement & Advisory Lead client workshops and discussions to understand their strategic goals, challenges, and opportunities. Present tailored AWS value propositions that demonstrate how cloud technologies enable transformative business outcomes. Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor. AWS Value Proposition Development Develop and articulate the unique value propositions of the AWS platform in the context of business transformation. Design strategies that leverage AWS capabilities to drive innovation, operational efficiency, and competitive advantage. Conduct business case development, including TCO/ROI analysis, to demonstrate the tangible value of proposed solutions. Collaboration with Technical Teams Work closely with enterprise architects and technical teams to ensure alignment between business objectives and technical solutions. Stay informed about emerging hyperscaler technologies, trends, and best practices, and incorporate them into client strategies. Leadership & Knowledge Sharing Lead project streams, ensuring high quality deliverables, on time delivery, and adherence to budget. Mentor and coach junior team members, fostering their professional growth. Contribute to internal knowledge sharing, training, and practice development initiatives. Connect to your skills and professional experience Experience in IT consulting, pre sales, or a similar advisory role, with a strong focus on cloud and business transformation. Proven experience in leading RFP responses and articulating business value in client facing scenarios. Deep understanding of hyperscaler platforms, particularly AWS, but knowledge of Azure and GCP also required, and their business enabling capabilities. Experience in developing cloud adoption strategies, business cases, and transformation roadmaps. Familiarity with enterprise architecture frameworks (e.g., TOGAF) and IT operating model design. Demonstrable experience in managing client relationships and leading project workstreams. Skills & Attributes Strategic Communication: Exceptional ability to articulate complex ideas in a clear, concise, and compelling manner to both technical and non technical audiences. Business Acumen: Strong understanding of business transformation and the ability to connect technology solutions to tangible business outcomes. Pre Sales Expertise: Proven ability to develop and present winning proposals that highlight the value of hyperscaler enabled solutions. Leadership & Collaboration: Ability to lead diverse teams, influence stakeholders, and foster a collaborative environment. Analytical Thinking: Strong problem solving skills and the ability to develop data driven insights and recommendations. Client Centric Approach: A commitment to understanding client needs and delivering tailored solutions that drive success. Adaptability: Thrive in a fast paced, dynamic environment with the ability to manage multiple priorities effectively. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Deloitte Employee At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. . click apply for full job details
Dec 13, 2025
Full time
Join our leading Technology & Transformation team and become a key contributor within our strategic AWS Alliance. This is a unique opportunity to work at the forefront of cloud innovation, designing and implementing cutting edge AWS solutions that solve complex client challenges and unlock new possibilities. You will play a crucial role in tapping into the vast potential of the AWS ecosystem, shaping the future of digital landscapes for diverse clients. We are looking for an architect who thrives on innovation, possesses deep AWS knowledge, and is passionate about delivering impactful, scalable, and secure cloud architectures. Here, you'll not only build solutions but also contribute to a collaborative environment focused on continuous development and making a tangible difference. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte? It's how we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most. Connect to your opportunity As an AWS platform Value Strategist, you will play a critical role in shaping and articulating the transformative value of hyperscaler enabled solutions for our clients. This is a pre sales role that requires a blend of strategic thinking, business acumen, and the ability to articulate how cloud technologies drive transformative business outcomes. You will lead the response to RFPs, working closely with enterprise architects to craft compelling, non technical narratives that align with client objectives. This role goes beyond cloud strategy, focusing on delivering business transformation enabled by the AWS platform. Key Responsibilities Pre Sales & Business Development Support pre sales activities by contributing to proposal development, scope definition, and effort estimation. Identify and pursue new business opportunities within existing client engagements. Collaborate with internal teams to develop go to market strategies and thought leadership on hyperscaler enabled transformation. RFP Ownership & Articulation Take ownership of RFPs, ensuring timely and high quality responses that clearly articulate the business value of hyperscaler enabled solutions. Collaborate with enterprise architects to align technical solutions with business objectives, ensuring a cohesive and compelling narrative. Translate complex technical concepts into clear, non technical language that resonates with senior business stakeholders. Client Engagement & Advisory Lead client workshops and discussions to understand their strategic goals, challenges, and opportunities. Present tailored AWS value propositions that demonstrate how cloud technologies enable transformative business outcomes. Build and maintain trusted relationships with senior client stakeholders, acting as a strategic advisor. AWS Value Proposition Development Develop and articulate the unique value propositions of the AWS platform in the context of business transformation. Design strategies that leverage AWS capabilities to drive innovation, operational efficiency, and competitive advantage. Conduct business case development, including TCO/ROI analysis, to demonstrate the tangible value of proposed solutions. Collaboration with Technical Teams Work closely with enterprise architects and technical teams to ensure alignment between business objectives and technical solutions. Stay informed about emerging hyperscaler technologies, trends, and best practices, and incorporate them into client strategies. Leadership & Knowledge Sharing Lead project streams, ensuring high quality deliverables, on time delivery, and adherence to budget. Mentor and coach junior team members, fostering their professional growth. Contribute to internal knowledge sharing, training, and practice development initiatives. Connect to your skills and professional experience Experience in IT consulting, pre sales, or a similar advisory role, with a strong focus on cloud and business transformation. Proven experience in leading RFP responses and articulating business value in client facing scenarios. Deep understanding of hyperscaler platforms, particularly AWS, but knowledge of Azure and GCP also required, and their business enabling capabilities. Experience in developing cloud adoption strategies, business cases, and transformation roadmaps. Familiarity with enterprise architecture frameworks (e.g., TOGAF) and IT operating model design. Demonstrable experience in managing client relationships and leading project workstreams. Skills & Attributes Strategic Communication: Exceptional ability to articulate complex ideas in a clear, concise, and compelling manner to both technical and non technical audiences. Business Acumen: Strong understanding of business transformation and the ability to connect technology solutions to tangible business outcomes. Pre Sales Expertise: Proven ability to develop and present winning proposals that highlight the value of hyperscaler enabled solutions. Leadership & Collaboration: Ability to lead diverse teams, influence stakeholders, and foster a collaborative environment. Analytical Thinking: Strong problem solving skills and the ability to develop data driven insights and recommendations. Client Centric Approach: A commitment to understanding client needs and delivering tailored solutions that drive success. Adaptability: Thrive in a fast paced, dynamic environment with the ability to manage multiple priorities effectively. Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "Deloitte's a large, complex and fast paced organisation but it's open to new ideas. Everyone is encouraged to show initiative and challenge the norm." - Deloitte Employee At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritise your wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level. . click apply for full job details
About this role Aladdin Business, Sales/Commercial Lead - Aladdin Studio, DIRECTOR About Aladdin & Aladdin Studio ALADDINis our operating system for handling financial portfolios. It unites the information, people, and technology needed to manage money in real time at every step of the investment process. Aladdin exists so that every financial professional can see, understand, and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The platform builds a connective tissue for thousands of users investing worldwide. Aladdin Studio is a developer platform that is open to all users within an organization, from professional engineers building the latest workflow applications to data analysts creating automated reporting to the technically curious portfolio managers automating investment insights. Aladdin Studio allows for the differentiation and customization on top of Aladdin, so that our clients can further build unique and value-generating workflows and tools by integrating with Aladdin programmatically. The Role As a trusted customer advocate, the Commercial lead for Aladdin Studio will help organizations build differentiated solutions on top of Aladdin, will hold accountability for the commercial development of the offering. This includes maintaining existing client relationships, identifying new revenue opportunities, and developing the pricing model for prospective and existing clients. This leader will partner with specialists across a cross-functional team - including members of our business development, client relationship, support, product management, and engineering functions. We are looking for a seasoned professional with a passion for enterprise data products specifically in and around asset management. Significant experience in making these solutions discoverable, usable, well-governed, and loved by users will drive success. You need to possess a deep understanding of solution architecting, a broad understanding of data warehousing concepts, technologies and use cases, an empathy for data users, and an ability to shape and execute both a long-term vision and near-term incremental improvements for clients from portfolio managers to information technology teams. A successful candidate will have demonstrated expertise in driving the success and commercial performance of a data warehouse or data management platform. This leader will have enabled the growth of a highly successful business through: Key Responsibilities Own enterprise client relationships with client technical leads to cultivate a culture built around Aladdin Studio Engaging senior technology executives on technology trends Driving strategic product direction Developing a successful revenue model Striking strategic partnerships Leading engagements across the sales lifecycle Educate customers of all sizes on the value proposition of Aladdin Studio, and participate in deep architectural discussions to ensure solutions are designed for successful deployment on Aladdin Studio Capture and share best-practice knowledge among Aladdin Studio solutions architects and Implementations teams. Author or otherwise contribute to Aladdin Studio customer-facing publications such as whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, product, engineering teams and operations. Client opportunity: Define the commercial opportunity for Aladdin Studio in conjunction with our core Aladdin offerings. Commercial opportunity: Generate meaningful new revenue through Aladdin Studio. Lead and navigate complex client engagements. Operate as a go-to-point of contact for Aladdin Data Cloud / APIs and other product offerings to the market. Dedication to build: Operate as evangelist within the 1Aladdin organization to develop the Aladdin Studio business. Cross functional engagement: Lead a dedicated, commercially oriented team that is directly focused on capturing revenue. Talent development: Develop and retain a robust team, offering ongoing feedback and overall career mentorship. Build the right talent balance by assessing skill sets and by providing ongoing mentoring to the team. 1Aladdin and BlackRock engagement: Drive colleague engagement toward the Aladdin Studio vision including driving product and feature evolution with strategic partnerships. Desired Qualifications 5-7+ years of experience in leading commercials/sales experience with distributed applications in and around financial services Experience in investment accounting, investment operations, portfolio management, trading or risk management is a must Familiarity with capital markets instruments (equities, fixed income, derivatives) or a solid understanding of the investment lifecycle or workflow expertise Strong analytical mindset and ability to use sound data and logic to make compelling decisions and recommendations. Global Teamwork - ability to work effectively as part of a geographically diverse team. Excellent communication and orchestration skills both written and verbal, to navigate a matrixed organization, tell compelling stories with ease, and inspire a common vision. History of successful technical sales consulting and architecture engagements with large-scale customers or enterprises Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Technical degree; Computer Science, Engineering, or Mathematics background highly valued Experience using big data technologies such as AWS, Azure, Hadoop, Snowflake are a significant plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Dec 13, 2025
Full time
About this role Aladdin Business, Sales/Commercial Lead - Aladdin Studio, DIRECTOR About Aladdin & Aladdin Studio ALADDINis our operating system for handling financial portfolios. It unites the information, people, and technology needed to manage money in real time at every step of the investment process. Aladdin exists so that every financial professional can see, understand, and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. The platform builds a connective tissue for thousands of users investing worldwide. Aladdin Studio is a developer platform that is open to all users within an organization, from professional engineers building the latest workflow applications to data analysts creating automated reporting to the technically curious portfolio managers automating investment insights. Aladdin Studio allows for the differentiation and customization on top of Aladdin, so that our clients can further build unique and value-generating workflows and tools by integrating with Aladdin programmatically. The Role As a trusted customer advocate, the Commercial lead for Aladdin Studio will help organizations build differentiated solutions on top of Aladdin, will hold accountability for the commercial development of the offering. This includes maintaining existing client relationships, identifying new revenue opportunities, and developing the pricing model for prospective and existing clients. This leader will partner with specialists across a cross-functional team - including members of our business development, client relationship, support, product management, and engineering functions. We are looking for a seasoned professional with a passion for enterprise data products specifically in and around asset management. Significant experience in making these solutions discoverable, usable, well-governed, and loved by users will drive success. You need to possess a deep understanding of solution architecting, a broad understanding of data warehousing concepts, technologies and use cases, an empathy for data users, and an ability to shape and execute both a long-term vision and near-term incremental improvements for clients from portfolio managers to information technology teams. A successful candidate will have demonstrated expertise in driving the success and commercial performance of a data warehouse or data management platform. This leader will have enabled the growth of a highly successful business through: Key Responsibilities Own enterprise client relationships with client technical leads to cultivate a culture built around Aladdin Studio Engaging senior technology executives on technology trends Driving strategic product direction Developing a successful revenue model Striking strategic partnerships Leading engagements across the sales lifecycle Educate customers of all sizes on the value proposition of Aladdin Studio, and participate in deep architectural discussions to ensure solutions are designed for successful deployment on Aladdin Studio Capture and share best-practice knowledge among Aladdin Studio solutions architects and Implementations teams. Author or otherwise contribute to Aladdin Studio customer-facing publications such as whitepapers. Build deep relationships with senior technical individuals within customers to enable them to be cloud advocates. Act as a technical liaison between customers, product, engineering teams and operations. Client opportunity: Define the commercial opportunity for Aladdin Studio in conjunction with our core Aladdin offerings. Commercial opportunity: Generate meaningful new revenue through Aladdin Studio. Lead and navigate complex client engagements. Operate as a go-to-point of contact for Aladdin Data Cloud / APIs and other product offerings to the market. Dedication to build: Operate as evangelist within the 1Aladdin organization to develop the Aladdin Studio business. Cross functional engagement: Lead a dedicated, commercially oriented team that is directly focused on capturing revenue. Talent development: Develop and retain a robust team, offering ongoing feedback and overall career mentorship. Build the right talent balance by assessing skill sets and by providing ongoing mentoring to the team. 1Aladdin and BlackRock engagement: Drive colleague engagement toward the Aladdin Studio vision including driving product and feature evolution with strategic partnerships. Desired Qualifications 5-7+ years of experience in leading commercials/sales experience with distributed applications in and around financial services Experience in investment accounting, investment operations, portfolio management, trading or risk management is a must Familiarity with capital markets instruments (equities, fixed income, derivatives) or a solid understanding of the investment lifecycle or workflow expertise Strong analytical mindset and ability to use sound data and logic to make compelling decisions and recommendations. Global Teamwork - ability to work effectively as part of a geographically diverse team. Excellent communication and orchestration skills both written and verbal, to navigate a matrixed organization, tell compelling stories with ease, and inspire a common vision. History of successful technical sales consulting and architecture engagements with large-scale customers or enterprises Presentation skills with a high degree of comfort speaking with executives, IT Management, and developers. Technical degree; Computer Science, Engineering, or Mathematics background highly valued Experience using big data technologies such as AWS, Azure, Hadoop, Snowflake are a significant plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of employee benefits including: retirement investment and tools designed to help you in building a sound financial future; access to education reimbursement; comprehensive resources to support your physical health and emotional well-being; family support programs; and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock's hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person - aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children's educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment - the one we make in our employees. It's why we're dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please : BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, race, religion, sex, sexual orientation and other protected characteristics at law.
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
Dec 13, 2025
Full time
Job Description The Technical Account Manager (TAM) serves as a strategic extension of our customers' teams, bridging technical expertise with business acumen. TAMs guide clients in maximizing value from Zendesk solutions by understanding their business strategy, consulting on implementation methodologies, and creating technical solutions to business problems. Rather than performing implementations themselves, they partner with clients to navigate configurations, integrations, and overall architecture to drive innovation and transformation. In this role you will: Establish relationships across client organizations from administrators to C-level executives Document customer CX ecosystems including use-cases, workflows, and technical architecture Develop and lead Customer Technical Roadmaps with short, medium, and long-term plans Conduct regular operational reviews, including weekly meetings and monthly value playbacks Orchestrate Zendesk resources (PSE, Professional Services, Product Managers) to support implementations Create critical issue resolution plans and work closely with support teams Advocate for customer needs with Zendesk product teams Collaborate with other TAMs to ensure continuous improvement and global delivery excellence You are/ have: Knowledge of Zendesk products and experience managing Zendesk environments Fluent in English with outstanding communication skills at all organizational levels from administrators to executives You have technical experience, with at least 5 years working in a SaaS Enterprise environments Proven track record driving technical initiatives within organizations Experience in service management, operational support, and customer experience management Customer-facing technical leadership in enterprise settings Ability to thrive in collaborative and matrix environments Understanding of SaaS implementations, API use cases, and logic-based workflows Proven ability to develop creative solutions to complex problems, paired with genuine technical curiosity Deep understanding of at least one industry vertical As a Technical Account Manager you should have: Strategic Vision & Technical Orchestration The ideal candidate identifies opportunities clients haven't recognized, translates business objectives into technical roadmaps, and helps clients reimagine their customer experience approach rather than simply optimizing existing processes.Business Impact & Value Demonstration Successful TAMs deliver measurable ROI, elevate their role from technical support to strategic advisor, and connect technical challenges to broader market trends that position clients ahead of competitors.Innovation & Future-Readiness We seek candidates who anticipate technology shifts before they become mainstream, implement solutions that create unexpected capabilities, and influence long-term technical architecture to accommodate future needs.Cross-Functional Leadership The position requires aligning multiple stakeholders with competing priorities, identifying patterns across clients to create portfolio-wide solutions, and elevating technical implementations into company-wide transformations.Self-Development & Learning Agility Top performers continuously address knowledge gaps to increase strategic value, adapt their approach to technical account management, and contribute to team-wide improvements in client service delivery. At Zendesk, the success indicators in this role are: Client adoption and expansion of Premier Enterprise offerings Measurable impact on client business outcomes Stakeholder engagement across all organizational levels Prevention of critical issues through proactive planning Influence on product development based on client feedback Contribution to Zendesk's collaborative culture and global excellence Working in a Hybrid model: We love flexibility - that's why our teams can benefit from a hybrid working model. We just recommend popping into the office once a week to catch up, collaborate, and enjoy our awesome perks. It's the perfect mix of freedom and fun!Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration - while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week. The specific in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many Zendesk offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
