People and Culture Manager

People and Culture Manager

Our client is a family-owned business that's been part of the community for over 70 years. Despite its growth, it's still guided by the same family values that it started with.

With around 100 employees across retail, office and nursery teams, it's a business where people genuinely enjoy coming to work.

As the business continues to evolve, they're creating a brand-new People & Culture Manager role, an exciting opportunity to shape the future, strengthen the culture, and ensure people remain at the heart of everything they do.

The Role

As People & Culture Manager, you'll lead all things HR, from everyday operations to improving processes, policies, and systems. You'll be the go-to person for advice and support, someone who listens, understands, and helps people find solutions.

You'll spend time getting to know the team, understanding what makes them tick, and finding ways to make their experience at work even better.

Main Responsibilities

• Working closely with the Managing Director to ensure HR procedures are applied efficiently and effectively across the company
• Managing the full employee life cycle, from recruitment to development and beyond
• Taking responsibility for collating payroll information each month and submitting all required data to the external payroll provider in a timely and accurate manner.
• Reviewing and improving HR policies, procedures and systems
• Acting as a trusted and approachable presence for staff at every level
• Coaching and supporting managers in people-related matters
• Leading on HR systems and ensuring everything runs smoothly behind the scenes
• Introducing ideas to strengthen engagement, wellbeing and communication.
• Spending time with teams across the business to understand their needs and goals.

Required

• Ideally CIPD Level 5 qualified (or equivalent experience)
• A solid HR generalist background, comfortable with both strategy and hands-on work
• Confident with HR systems and strong IT skills
• An empathetic, people-first approach.
• Excellent listening and communication skills
• A proactive mindset, with the desire to make things better and see people thrive

Working Hours

The client is happy to consider full-time or part-time hours

Location

St Albans, Hertfordshire

How to Apply

If you're looking for a role where you can bring your expertise, make a difference, and work flexibly in a warm, supportive environment, please apply below, alternatively, contact Sandra on (phone number removed) or (url removed)