HR & Administration Support Officer

HR & Administration Support Officer

We are looking for a proactive and organised HR & Administration Support Officer to join our Head Office team in Manchester. This is an exciting opportunity to play a key role in both HR and administrative support, ensuring the smooth running of our office and providing direct assistance to senior leadership.

Position: HR & Administration Support Officer
Location: Manchester, Head Office (with occasional national travel as required)
Salary: £28,000 per annum
Hours: Full Time (37.5 hours per week)
Contract: Permanent

Closing Date: Sunday 19th October 2025. We reserve the right to close this vacancy early if we receive sufficient applications.

The Role

The HR & Administration Support Officer will support the HR Manager and Business Lead for Administration in delivering an efficient HR and administrative function. This varied role includes maintaining employee records, supporting recruitment and onboarding, coordinating training, and assisting with HR processes. Alongside this, you will provide administrative support to ensure the smooth day-to-day running of the office, offering secretariat support to meetings and working directly with the Chief Operating Officer.

Key Responsibilities:

• Maintain and update employee records (digital and physical).
• Support recruitment processes, including job postings, candidate communication, and interview coordination.
• Assist with HR reports, contracts, and policy updates.
• Coordinate onboarding, induction, training, and employee engagement activities.
• Provide administrative support to the HR Manager and senior leadership.
• Act as a professional first point of contact for visitors and incoming calls.
• Support office coordination including supplies, post, and meeting room set-up.
• Provide secretariat support to meetings, including agendas, minutes, and action tracking.
• Work collaboratively with colleagues across the business to ensure seamless administration support.

About You

We are seeking a proactive and organised individual with excellent communication and administrative skills, ideally with some experience in HR or a related field. You'll be confident managing multiple priorities and handling sensitive information with discretion.

Essential Experience & Skills:

• General administrative experience, including data entry and document management.
• Experience of scheduling meetings, maintaining calendars, and coordinating logistics.
• Basic understanding of HR processes (recruitment, onboarding, contracts).
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong written and verbal communication skills with the ability to draft professional correspondence.
• Excellent organisational skills and ability to manage competing deadlines.
• Ability to handle sensitive information with confidentiality.

Desirable:

• Experience in a varied administrative role with direct HR involvement.
• Knowledge of HR systems (HRIS) and/or basic employment law.
• Experience supporting senior leaders or board-level meetings.

Qualifications:

• Degree or diploma in HR, Business Administration, or related field.
• Graduates or candidates with up to 1 year's experience in HR/administration are welcome to apply.

To Apply

you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

This private, not-for-profit company is responsible for the delivery, management, and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the Police service. As the operating company of the Road Safety Trust, we are committed to promoting safer roads through education and training.

You may have experience in areas such as HR, Human Resources, HR Generalist, HR Advisor, HR Officer, People Officer, People Advisor, HR Coordinator, HR Administration, HR Administrator, HR Business Partner, Employee Relations Officer, People and Culture Officer, Talent Acquisition Coordinator, Recruitment and HR Coordinator, etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.