Sr Process Improvement Manager FTC - 1 year, Fleet Physical Supply Chain

Sr Process Improvement Manager FTC - 1 year, Fleet Physical Supply Chain. The Global Fleet & Products (GFP) team within Amazon Last Mile Logistics is looking for an experienced Process Improvement Manager (Fixed term contract) to deliver the physical supply chain for a strategic van-sharing program called Last Mile Rentals (LMR). At Amazon, we're working to be the most customer-centric company on earth; this tenet also applies to our partners' experience and we are committed to constantly improving the Delivery Service Providers (DSP) program. To meet this goal, Amazon is continually striving to innovate and provide best in class, innovative new products and services in the Last Mile Delivery space. LMR is a highly visible program (internally and externally) with an ambitious expansion plan across EU requiring constant supply chain agility and efficiency improvements. This is an interesting opportunity to have a key role in the rapidly growing Amazon Logistics organization and work backwards from an ambitious North Star to deliver the right vehicle, at the right condition, at the right time, to the right Delivery Station, to support this new exciting program.

• LMR pool of vehicles is coming from existing excess fleet we collect from Delivery Service Providers, refurb, upfit for van-sharing purpose and redeploy to Delivery Stations.
• The Sr. Process Improvement Manager will be responsible for coordinating the end-to-end physical supply chain of thousands of Light Commercial Vehicle (LCV) fleet across Europe, from their collection towards delivery to their destination Delivery Station, ensuring on-time, in-full and in-quality deployment of those vans.
• Coordinate highly complex relationships with external stakeholders (fleet management companies FMC) and internal teams (LMR program team, fleet scheduling, EU central operations, regional fleet management, DSP management) to achieve goals, primarily pairing with the LMR supply planner.
• Within the Fleet Delivery and Redeployment team, receive support from inventory management and redeployment process team.
• Operate with analytical, customer-focused, team-oriented mindset and the ability to work with limited supervision under time constraints to meet deadlines.

• Monitor asset transfer and LMR-specific upfit performance with vendors to ensure timely fleet readiness per agreed standards.
• Integrate LMR deployment within business as usual (BAU) with supporting teams.
• Take accountability and direct planning, resolution and execution, inclusive of inventory redirections and cross-country transfers.
• Autonomously develop and align standards to deliver vehicles on-time and to specification, while accounting for flexibility needs of the LMR plan of record.
• Be agile with supply chain partners on timelines, quality of service and bottlenecks.
• Define and deliver key metrics - program performance, program growth, on-time execution and quality assurance; aggregate information and present to internal and external stakeholders.

The Fleet Delivery and Redeployment team is one of the six teams within Fleet Procurement and Capacity pillar of EU Global Fleet & Products (GFP). We are responsible for the physical supply chain of all fleet programs (branded vans & cargo bikes, rentals). Our north star is to build a lean and unified supply chain for fleet programs, with standardized processes and communications, to provide a seamless experience and pick up/deliver the right van, from/to the right DSP, at the right time, in the right condition.

• Bachelor's degree
• Experience handling complex programs. Ideally in the automotive sector, in the areas of fleet management, supply chain in fleet or related fields.
• Experience in aggregating information and communicating effectively to internal and external stakeholders.
• Comfortable with communicating and liaising with senior leadership
• Fluent written and verbal English

• MBA or Masters in engineering
• Proven ability to organize complex supply chain programs with multiple internal and external actors.
• A record of accomplishment in delivering results in a scrappy, ever-growing environment.
• A history of teamwork and willingness to roll up one's sleeves to get the job done.
• Fluency in one or more European languages (specifically: German) will be a plus

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Posted: September 22, 2025 (Updated 18 days ago)

Posted: April 29, 2025 (Updated 23 days ago)

Posted: May 30, 2025 (Updated 4 months ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.