Senior Programme Officer

We are delighted to be supporting a London-based university in their search for a temporary Senior Programme Officer to join their academic services team. This is a full-time role based in Central London.

This is a fantastic opportunity for someone with strong organisational skills and a student-focused approach to contribute to the smooth running of programme administration and student support.

Key Responsibilities for this role include:

• Coordinating programme cycles and ensuring key academic processes are delivered effectively throughout the year.
• Supervising programme administration, including assessments and module registration, in line with university regulations.
• Managing day-to-day student enquiries, resolving complex queries and escalating where necessary.
• Supporting quality assurance and accreditation processes, including servicing relevant committees.
• Collaborating with colleagues to improve service delivery, implementing feedback and new ways of working.
• Ensuring accurate use of university systems for student records and virtual learning environments.
• Providing pastoral support to students, triaging needs and escalating appropriately.
• Maintaining high standards of data quality and confidentiality in line with data protection regulations.

To be considered for this position, you should possess:

• Excellent written and verbal communication skills.
• Strong organisational and time management abilities.
• A professional and collaborative approach to working with diverse stakeholders.
• Experience working in Higher Education and a commitment to continuous improvement.
• A methodical and detail-oriented mindset with flexibility in approach.
• Familiarity with student records systems (e.g. SITS) and virtual learning environments is desirable.

If you're looking for a rewarding opportunity in a dynamic university setting and enjoy working in a student-focused environment, we'd love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.