Stores / Stock Control Assistant

Stores / Stock Control Assistant

A global business involved in the sale and distribution of specialist coatings, has a need for a motivated individual to join their team, in their modern facility in Bicester.

The main administration centre for the UK and Irish business is in Bicester, with a team of people responsible for warehouse, logistics and sales administration functions.

Duties & Responsibilities

• Ensure customer orders are manufactured, picked, and dispatched efficiently.
• Support production, warehousing, and distribution functions to help maximise service levels and operational efficiency.
• Uphold the highest standards of quality in customer order production and delivery.
• Provide professional and courteous assistance to retail customers with their sales orders.
• Handle commercial and technical queries effectively to address customer needs and questions
• Address order queries effectively by collaborating with team leaders and customer service
• Coordinate with carriers for shipment efficiency (arrival times, consignment volumes, loading/unloading).
• Assist in managing stocks of pallets, scheduling waste removal, and ensuring smooth logistics.

Retail Customer Support

• Deliver exceptional in-store service to uphold the company's reputation for quality.
• Build strong relationships with customers to understand and fulfil their needs comprehensively.
• Build product knowledge to provide tailored recommendations.
• Assist customers in selecting the best products for their requirements, including mixing paint to their specifications.
• Ensure timely and accurate supply of customer orders.

Experience & Skills Required

• Good working knowledge of warehousing, stores and logistics operations
• Good customer service & operations tasks and processes
• Planning & Preparation - you must be self-motivated, conscientious and able to work to deadlines
• A broad knowledge of computer-based Sales Order Processing/Stock Control systems
• A polite manner and good telephone selling and support skills when dealing with Customers.

Desired

• Atlet/Counterbalance/Reach Forklift Licence

Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply immediately

Vibe Recruit is acting as an Employment Agency in relation to this vacancy.