Vibe Recruit

Vibe Recruit is recruiting for a Production Operative on behalf of a pharmaceutical client based in Abingdon. The role runs 6am-2pm, on a temp-perm basis, with full training provided. You will run production vessels, test and analyse products, ensure quality control, complete documentation, and follow health and safety guidelines while maintaining a clean production area. Starting wage is £13.00 per hour with overtime available.

Sewing Machine Operator 27,144 + company pension and employee benefits Caerphilly Are you an experienced Sewing Machine Operator or Production Operator on the lookout for a new, permanent role? Does the thought of joining a rapidly expanding, international firm that can boast an 'Investors in People Gold' award appeal to you? We are currently recruiting for Sewing Machine Operators and Production Operators for an award winning firm in Caerphilly. This is a great opportunity to work for an employer of choice in the area. As Sewing Machine Operator you will: - Use your experience of working on a production line to full advantage - Be quality conscious and able to use machinery to a high standard - Display team working skills and the ability to work on your own initiative This is a permanent role for an industry leader that takes pride in developing and promoting employees internally. You will be joining a highly successful firm that is going through a strong period of growth and you will be able to take advantage of a competitive salary. For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Our pharmaceutical client are looking for a Production Operatives on a 6am-2pm shift on a temp-perm basis to join their well-known establishment based in Abingdon. Due to rapid growth, which is set to continue, this is an exciting time to join the business. As a Production Operative you will be responsible for: Run production vessels Testing and analysing products that have been manufactured, ensuring all relevant documentation is completed Quality control of materials Following clear instructions to create products Mixing, filling, and transferring products into smaller batches Housekeeping of the production area Following health and safety guidelines About you Previous experience of working in food manufacturing is advantageous Must have great work ethic and willingness to learn & improve Details Full training provided Working Hours 6am - 2pm Monday to Friday Starting from £13.00 per hour Overtime available Start date - ASAP Easily accessible via public transport Parking available If you are looking for a new opportunity, please apply directly with a full CV or call Gemma on for more information Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

We are seeking enthusiastic and dedicated Event Staff to join our team for various events. The ideal candidates will possess a passion for hospitality and a commitment to providing exceptional guest experiences. As part of our event staff, you will play a crucial role in ensuring the smooth operation of events, from set-up to service and clean-up. You could be doing kitchen work or bar work. Responsibilities Assist in the setup and breakdown of event spaces, including arranging furniture and decorations. Provide excellent guest services by greeting attendees, answering questions, and ensuring their needs are met throughout the event. Support food preparation and service, adhering to food safety standards to guarantee a safe dining experience. Serve food and beverages, including bartending duties when required, ensuring all guests are attended to promptly. Collaborate with team members to ensure efficient service delivery during events. Maintain cleanliness and organisation of work areas throughout the event. Assist with catering tasks as needed, ensuring all food items are presented attractively and served at the appropriate temperature. Skills Previous experience in hospitality or related fields such as restaurant or hotel services is preferred. Knowledge of food preparation techniques and food safety regulations is advantageous. Bartending skills are a plus, with the ability to craft basic cocktails and serve beverages efficiently. Strong interpersonal skills with the ability to engage positively with guests and team members alike. Excellent organisational skills, with attention to detail in all aspects of event execution. Flexibility to work varied hours, including evenings and weekends as required by event schedules. You will need to be flexible for this role as we supply different venues around Carmarthenshire. This will be an adhoc role. Please apply with CV. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Fire Suppression Engineer Up to £40,000 + company vehicle, pension & private healthcare ( excellent overtime earnings up to 50k) Manchester Are you an experienced Gas and Fire Suppression Engineer? Are you looking for great variation and excellent overtime earning potential? We are currently recruiting for a Gas and Fire Suppression Engineer to join an industry leading, dedicated design, installation and maintenance service company on the outskirts of Manchester. As a Gas and Fire Suppression Engineer you will: Install, service, and commission FM200, Novec 1230, and inert gas fire suppression systems Performing cylinder installations, pressure checks, and system upgrades Conduct room integrity tests and ensuring compliance with relevant standards Work in data rooms, comms rooms, and other mission-critical environments Understand fire detection interfaces, control panels, and system integration. Work on a variety of advanced technologies, including FM200, Novec 1230, CO2, Inert Gas, Watermist, Aerosol (FirePro), and Kitchen Suppression Systems (Kitchenguard, Amerex, Ansul). Service, maintain, and commission fire suppression systems to British Standards This is an exciting new opportunity serving clients primarily in the Midlands and the South of the country. You will play a vital role in safeguarding lives and property across the UK. As well as a competitive salary, you will benefit from excellent earning potential through overtime, private healthcare, life assurance, a company vehicle and excellent ongoing career development.

Vibe Recruit is seeking an experienced Gas and Fire Suppression Engineer for roles around Manchester. You will install, service, and commission FM200, Novec 1230, inert gas and Kitchen suppression systems, working in data rooms and mission-critical environments. The role offers a competitive salary up to £40,000 with overtime earnings, a company vehicle, pension and private healthcare, and clear opportunities for career development across the UK.

HR Manager Location: Crumlin Salary: 35,000 - 45,000 depending on experience Start: ASAP An exciting opportunity has arisen for an HR Manager to join an established business based in Crumlin. Reporting directly to the Managing Director, you will take ownership of the day-to-day HR function and provide support and guidance to eight managers across the business. Initially, this will be a hands-on, operational role focused on reviewing and improving existing HR processes, ensuring contracts, employee records and policies are accurate and up to date, and introducing greater structure and consistency across the business. As the HR function develops, there will be genuine opportunity for the successful candidate to become increasingly involved in the wider HR strategy. Key Responsibilities Manage the day-to-day HR function and support managers with HR matters. Review contracts, employee records and HR documentation, ensuring information is accurately maintained on the HR system. Review and maintain HR policies and procedures in line with current employment legislation. Manage employee relations matters including absence, performance, disciplinary and grievance procedures. Establish effective 1:1, appraisal and performance management processes. Review and improve recruitment, interview, onboarding and induction processes. Identify and coordinate training and development requirements. Maintain accurate and confidential employee records in line with GDPR. Monitor relevant HR KPIs and identify opportunities for continuous improvement. Provide guidance to managers and ensure HR policies and procedures are consistently followed. Handle sensitive and confidential HR matters with complete discretion. Over time, support the MD with wider people initiatives including engagement, retention, talent management and workforce planning. About You We are open to candidates at different stages of their HR career. You may already be an experienced HR Manager who can hit the ground running, or an ambitious HR Advisor/Senior HR Advisor with around 2-3 years' experience looking to take the next step. You will ideally have: Generalist HR experience and a good understanding of UK employment law. Experience supporting employee relations matters. Knowledge of HR policies, procedures, contracts and employee documentation. Excellent organisation and attention to detail. Strong communication skills and confidence working with managers and senior leadership. A professional, trustworthy and discreet approach. The confidence to challenge and support managers when required. CIPD qualification or working towards CIPD would be advantageous. What's on Offer? 35,000 - 45,000 depending on experience. Opportunity to take ownership of an HR function. Close working relationship with the Managing Director. Company performance bonus paid quarterly Healthcare plan Christmas shutdown - without using your annual leave allowance Free on-site parking A great company ethos and supportive working environment Opportunity to join an established and growing business To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Digital Marketing Executive Up to 30,000 plus employee benefits Cardiff Are you an experienced Digital Marketing Executive on the lookout for a new challenge? Does the thought of working for a household name in high street fashion appeal to you? We are currently recruiting for a Digital Marketing Executive to join a leading, national high street retailer at their Cardiff Head Office. Supporting the Digital Marketing Manager, you will assist in driving profitable traffic to the company website and increasing customer acquisition and retention via online marketing channels, to help achieve their ambitious growth targets. As Digital Marketing Executive you will: Lead the full email marketing lifecycle in email CRM from concept and build to testing, deployment and reporting Produce compelling, on-brand content that supports trade priorities, seasonality and product storytelling. Own segmentation and customer targeting to deliver personalised, high performing campaigns. Develop campaigns tailored to different brand demographics. Identify opportunities for optimisation across email and SMS, implementing A/B tests and analysing performance metrics/span. Track key KPIs in email, SMS, affiliates, paid search and paid social; including deliverability, engagement, conversions and revenue Support the Customer Marketing team in growing the loyalty programme and actioning day-to-day operational needs. Support the Digital Marketing Manager in daily trade and performance marketing discussions, contributing to forecasting and content strategy Work closely with ecommerce and marketing teams to align on creative priorities and trade moments You will need: Excellent written and verbal communication skills Strong understanding of online attribution methodologies and measurement. An analytical approach to interpret data and derive actionable insights Strong attention to detail and an organised approach This is a permanent role with excellent prospects for future growth and progression. As well as a competitive salary, you will have access to a range of employee benefits, store discount, a convenient location and great ongoing training and development. For immediate consideration, please forward your CV to Alex at Vibe Recruit today. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Vibe Recruit is currently seeking a proactive and detail-oriented Customer Service Advisor to join a well-established healthcare business supporting customers across the UK, Ireland, Sweden, Finland, Denmark, and Norway. This is an excellent opportunity for someone with strong customer service skills, excellent attention to detail, and the ability to thrive in a fast-paced environment. Key Responsibilities Process customer orders accurately and efficiently. Respond to customer enquiries and resolve queries in a timely and professional manner. Provide outstanding customer support to both internal and external stakeholders. Work closely with the central distribution centre to ensure timely dispatch of goods. Liaise with courier services regarding product returns and daily tracking requirements. Reconcile consignment stock audits and work alongside Sales Teams to resolve stock queries. Support inventory management activities, including monitoring expiry dates and coordinating returns of short-dated stock from hospital accounts. Collaborate with Accounts Receivable teams to resolve invoice queries and corrections. Prepare inventory reports and ad-hoc reports for internal and external customers. Ensure all documentation is authorised, processed, and filed in accordance with company procedures. Follow company processes and policies relating to quality, compliance, health & safety, and environmental standards. What We're Looking For Previous experience in a customer service, administration, or order processing role. Strong working knowledge of Microsoft Excel and Word. Excellent communication skills, both written and verbal. High level of accuracy and attention to detail. Strong numeracy and literacy skills. Ability to prioritise workload and meet tight deadlines. Confident working with multiple departments and stakeholders. Previous SAP experience would be advantageous but is not essential. What's On Offer? Competitive pay rate of 14.10 per hour . Monday to Friday working pattern - no weekends. Opportunity to work for a respected international healthcare organisation. Supportive and collaborative team environment. Immediate start available for suitable candidates. If you're an organised and customer-focused professional looking for your next opportunity, we'd love to hear from you. Apply today through Vibe Recruit. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Vibe Recruit are working in partnership with a well-established and highly regarded signage business in Brackley, who are looking to expand their production team with the addition of a Graphics Operative / Sign Maker . This is a fantastic opportunity to join a fast-paced, hands-on production environment where quality, precision, and teamwork are at the heart of everything they do. The Role As part of a busy and experienced production team, you will play a key role in the creation and installation of high-quality signage and vinyl graphics. This is a varied role where no two days are the same, offering the chance to develop both your creative and technical skills. Deadlines can be tight and the pace is fast, but you'll be supported by a collaborative team and a positive working environment. Key Responsibilities Preparing and manipulating artwork using Adobe Illustrator Producing large format prints, signage, and graphics Laminating and mounting prints using machinery Operating vinyl cutting equipment Weeding and applying vinyl graphics Carrying out detailed hand-finishing work (including wrapping and scalpel work) Assisting with on-site installations Using trade tools to fit a variety of signage and graphics Maintaining equipment and machines as required Managing workload to meet production deadlines Monitoring stock levels and materials Keeping work areas clean, organised, and safe About You Previous experience in the signage or graphics industry is highly desirable Alternatively, a strong background in hands-on, detail-focused work Excellent attention to detail and a steady, precise approach Creative with a technical mindset Ability to work under pressure and meet deadlines A positive attitude and willingness to learn new skills quickly Strong team player with a proactive work ethic What's on Offer Full training on machinery and techniques A supportive and experienced team environment Opportunity to learn and develop new skills Long-term career potential within a growing business Monday to Friday 8:30am - 5pm Salary - 28,000 - 30,000 If you thrive in a fast-moving environment and take pride in producing high-quality work, we'd love to hear from you. Apply now with your CV , or contact Gemma at Vibe Recruit for more information on (phone number removed) Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Materials Administrator / Stock Controller The Materials Administrator supports the organisation by performing and reconciling transactions in SAP, along with purchase order processing & stock control administration. Tasks and responsibilities of the position: SAP administration for Production and Maintenance departments inclusive of setting up Purchase Requisitions. Responsible for data entry and integrity of this data in SAP In collaboration with Site Leader, report and run site metrics Monthly SAP reporting Responsible for stock control and materials control Support Snr Site Administrator as required Any other ad-hoc duties requested Skills and experience required: Previous Data Entry and Administration experience Excellent attention to detail Good interpersonal and problem-solving skills Pro-active attitude, pragmatic and team player. Able to handle several tasks simultaneously Ability to learn and grow in a fast-paced environment Strong Microsoft Office experience Nice to Have ERP or MRP knowledge and experience SAP highly beneficial but full training on SAP will be provided Immediate start available! Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply now. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Job Title: Estimator Location: Cardiff Salary: 30,000 - 35,000 About the Role We are seeking an experienced and detail-oriented Estimator to join a growing team in Cardiff. This role is suited to someone with a solid background in estimating within construction or manufacturing, who can confidently manage project costings and contribute to successful tender submissions. You will play a key role in preparing accurate and competitive estimates, supporting project planning, and ensuring profitability across a range of projects. Key Responsibilities Prepare detailed and accurate cost estimates from technical drawings, specifications, and client requirements Analyse project scope to determine materials, labour, and time requirements Source and negotiate pricing with suppliers and subcontractors Compile and submit tenders and quotations within required deadlines Work closely with internal teams to support project planning and delivery Identify opportunities for value engineering and cost savings Maintain and update estimating records and cost databases Working Hours Monday to Thursday: 8:15am - 5:00pm Friday: 8:30am - 1:00pm Holidays & Benefits 21 days holiday plus all statutory bank holidays Holiday entitlement increases by 1 day per year of service (up to 25 days) Christmas shutdown (holiday allowance to be used) Early finish every Friday Potential annual bonus based on company and individual performance Company pension scheme About You Proven experience in an Estimator role within construction, glazing, or manufacturing Strong ability to interpret technical drawings and specifications Excellent numerical and analytical skills with strong commercial awareness Confident communicator with the ability to liaise with suppliers and internal teams Highly organised with the ability to manage multiple tenders simultaneously Proficient in Microsoft Office and estimating software (desirable) To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Trainee Service Administrator The Role The Trainee Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in an engineering or service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations. This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude. Key Responsibilities Administration and Systems Learn how to use the SAP ERP system to support service operations. Create customer quotations and sales orders under supervision. Learn how to process orders accurately Customer Support Answer incoming telephone calls in a professional and welcoming manner. Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member. Communicate clearly with customers via phone and email. Service Team Support Provide general administrative support to the Service Office Manager and wider service team. Learn and follow internal processes and procedures. Assist with day-to-day office tasks as required. Skills & Experience Good communication skills, both verbal and written. Good IT skills using Excel, Word, and Outlook. Willingness to learn new systems and processes. Strong team player with a positive attitude. Desirable Previous experience working in an office environment. Experience of sales administration or dealing with customers via phone and email. SAP experience is beneficial but not essential as training will be provided. Attributes Organised and attentive to detail. Confident speaking with customers and colleagues. Reliable and keen to learn. Approachable and supportive team member. The position is based in a rural location in West Oxfordshire and having access to your own transport would be advisable. Interested, please contact Graeme at Vibe Recruit on (phone number removed) for more information, or apply immediately! Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Junior Service Administrator The Role The Junior Service Administrator position will provide an excellent opportunity for someone looking to start or develop a career as an administrator, in a service/repair environment. The successful candidate will be supported and trained to learn how to use the company's SAP ERP system and carry out a wide range of administrative tasks that support the service team and customer operations. This is a learning-focused role suited to an organised individual with good communication skills and a positive, team-oriented attitude. Key Responsibilities Administration and Systems Learn how to use the SAP ERP system to support service operations. Create customer quotations and sales orders under supervision. Learn how to process orders accurately Customer Support Answer incoming telephone calls in a professional and welcoming manner. Take ownership of customer requests, ensuring queries are handled efficiently or passed to the appropriate team member. Communicate clearly with customers via phone and email. Service Team Support Provide general administrative support to the Service Office Manager and wider service team. Learn and follow internal processes and procedures. Assist with day-to-day office tasks as required. Skills & Experience Good communication skills, both verbal and written. Good IT skills using Excel, Word, and Outlook. Willingness to learn new systems and processes. Strong team player with a positive attitude. Desirable Previous experience working in an office environment. Experience of sales administration or dealing with customers via phone and email. SAP experience is beneficial but not essential as training will be provided. Attributes Organised and attentive to detail. Confident speaking with customers and colleagues. Reliable and keen to learn. Approachable and supportive team member. The position is based in a rural location in West Oxfordshire and having access to your own transport would be advisable. Interested, please contact Graeme at Vibe Recruit on (phone number removed) for more information, or apply immediately! Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Purchasing Administrator The Puchasing Administrator supports the organisation by performing and reconciling transactions in SAP, along with purchase order processing & stock control administration. Tasks and responsibilities of the position: SAP administration for Production and Maintenance departments inclusive of setting up Purchase Requisitions. Responsible for data entry and integrity of this data in SAP In collaboration with Site Leader, report and run site metrics Monthly SAP reporting Responsible for stock control and materials control Support Snr Site Administrator as required Any other ad-hoc duties requested Skills and experience required: Previous Data Entry and Administration experience Excellent attention to detail Good interpersonal and problem-solving skills Pro-active attitude, pragmatic and team player. Able to handle several tasks simultaneously Ability to learn and grow in a fast-paced environment Strong Microsoft Office experience Nice to Have ERP or MRP knowledge and experience SAP highly beneficial but full training on SAP will be provided Immediate start available! Interested, please contact Graeme at Vibe Recruit on (phone number removed) or apply now. Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Vibe Recruit are hiring Production Operators on behalf of a cutting-edge manufacturer based in Crumlin. This is an exciting opportunity to join a company at the forefront of scientific innovation - one that truly values its people, invests in development, and offers real long-term career prospects. All roles start on a 12-week probationary basis with Vibe Recruit, with a view to moving into permanent employment upon successful completion. Shifts & Pay: Pay: 13.20 per hour Shift Pattern: Continental - working 7 out of 14 days (including weekends and occasional bank holidays) Days: 7am - 7pm Nights: 7pm - 7am Flexibility across all shifts is essential Due to location and hours, own transport is strongly recommended Key Responsibilities: Accurately packing products to specification Conducting visual quality checks and inspections Operating, monitoring, and maintaining production machinery Labelling, documenting, and recording data correctly Completing production sheets and job documentation Adhering to strict health, safety, and quality standards in an ISO-accredited environment What We're Looking For: Previous production or manufacturing experience is a plus, but not essential Strong work ethic and reliability for shift-based work Right to work in the UK Positive attitude and commitment to teamwork What's In It for You: Comprehensive training and ongoing support A clean, modern, and supportive working environment Clear pathways to permanent roles and career progression Be part of a friendly team that takes pride in its work and community initiatives If you're ready to take the next step in your career, click Apply Now and a member of the Vibe Recruit team will be in touch. Prefer to speak to someone? Call us today on (phone number removed) for more information. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Sign Maker / Vinyl Graphics Operative The role An innovative, bespoke signage company have an immediate need for an additional Sign Maker, to help produce and install high-quality signage and graphics. If you've got a sharp eye for detail and enjoy working both in the workshop and on-site, this could be a great fit. What you'll be doing Creating and prepping artwork in Adobe Illustrator for print Producing large format graphics and signage Laminating, mounting, and finishing prints Operating vinyl cutters, weeding, and taping graphics Installing signage and vinyl graphics on-site Using professional tools to fit a variety of signage types Skills and Experience Experience in signage, graphics, or large format print Confident using Adobe Illustrator Skilled in vinyl cutting, weeding, and application Practical installation experience (on-site work) Strong attention to detail and pride in your work A team player with a can-do attitude Experience with vehicle graphics/wraps - Desirable Knowledge of other Adobe software - Desirable Full UK driving licence - Desirable In return Competitive package, based on experience Varied projects - no two days are the same Supportive team environment Opportunities to grow and develop your skills Apply now with your CV or call Gemma at Vibe Recruit for more info (phone number removed) Vibe Recruit is acting as an Employment Agency in relation to this vacancy.

Job Description: Transport Documents Clerk (SAP Experience) Location: Blackwood, South Wales (On Site) Hours: Monday to Friday, 08:30am - 5:00pm Pay Rate: 12.74 per hour Contract: Temporary / Fixed-Term Contract Possible extension available Vibe Recruit are looking for a Transport Documents Clerk with SAP experience to support our client's logistics and warehouse team during an SAP project. Duties Include: Preparing transport and shipping documents Creating deliveries and shipments in SAP Checking paperwork is accurate and complete Supporting warehouse and transport teams Updating records and filing documents Assisting with SAP-related tasks and process changes Skills Required: Previous transport, logistics, or warehouse admin experience SAP experience essential Good attention to detail Basic Microsoft Office skills Ability to work in a busy environment Desirable: Knowledge of UK/EU transport documents Export or customs paperwork experience Experience supporting SAP projects If you have matching experience, please apply now and one of our consultants will be in touch with you shortly. Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Fleet Administrator A leading automotive manufacturer has an immediate requirement for a Rental Administration Executive based in their Group Financial Services operation. The role acts as the contact for business customers and rental suppliers, ensuring timely resolution of all in-life and post-return rental queries. Duties and Responsibilities Provide rental mobility support and guidance to all business customers, with the aim of maximising the customer experience, loyalty, and retention. Administer and monitor all in-life and post-return rental activities, ensuring accurate documentation and timely query resolution. Maximise rental income by identifying needs and promoting suitable solutions; manage monthly billing Reconcile supplier invoices, produce monthly statements, and ensure payments are made within contractual terms. Identify and progress rental opportunities to meet targets and margins Manage inbound/outbound communications and build positive relationships with suppliers. Skills & Experience Customer Service experience for at least 1-2 years; experience in automotive and/or regulated leasing is desirable. Operational and Customer Service experience, preferably within Fleet Management, Leasing and/or experience with Corporate Mobility. Multitasking skills and good organisational abilities. Use own initiative and be a creative and forward thinker. Ability to work to deadlines and handle pressure. Strong attention to detail; computer literate with good knowledge of MS packages. Excellent communication and relationship management skills, with a proactive, service-oriented mindset. Interested, please contact Graeme at Vibe Recruit on (phone number removed) of apply immediatly Vibe Recruit is acting as an Employment Business in relation to this vacancy.

Customer Experience and CRM Executive Support customer engagement and retention through effective CRM management, reporting, and customer experience initiatives. This role focuses on improving customer communications, increasing repeat business, and maintaining accurate customer data across sales and aftersales operations. Reports to: Head of Marketing Key Responsibilities CRM & Data Management Maintain customer records across CRM and dealer management systems (Keyloop, Dealerweb, Salesforce) Ensure accurate data capture, segmentation, and GDPR compliance Manage customer consent records and contactable databases Support targeted marketing and customer communication campaigns Reporting & Insights Produce CRM reports and performance analytics Monitor data quality, customer engagement, and consent levels Provide insights to support sales activity and customer retention Identify trends and recommend improvements or training needs Customer Experience Monitor customer journey standards across sales and service departments Manage customer feedback, reviews, surveys, and CSI reporting Track retention performance and support complaint resolution Conduct site visits to ensure high presentation and service standards Key Measures CRM data accuracy Customer satisfaction and retention Campaign response and conversion rates Online engagement and customer consent growth Skills & Experience Essential Experience in CRM, marketing, or customer experience Automotive industry experience Knowledge of Keyloop/CDK/Kerridge systems Strong Excel, reporting, and communication skills Organised, proactive, and detail-focused Desirable Experience with Dealerweb, Salesforce, Power BI, or Canva Understanding of CSI metrics and customer retention Personal Attributes Customer-focused and commercially aware Data-driven and proactive Professional communicator Confident driving between sites when required To be considered for this role, please upload your CV or contact Naomi on (phone number removed). Vibe Recruit is acting as an Employment Agency in relation to this vacancy.