Job Description
Membership Engagement Officer
Salary: £26,000 £30,000 (DOE)
Location: Central London (hybrid working, 3 days a week in the office)
Contract: Permanent, full-time
The Talent Set are delighted to be supporting a leading membership association in their search for a proactive and personable Membership Enaggement Officer to help grow, retain, and engage its nationwide network of members.
Key Responsibilities Include:
Build strong relationships with both prospective and current members, ensuring they receive maximum value from their membership
Research, identify, and qualify new business opportunities across events, sponsorship, and partnership activities
Represent the organisation at industry conferences, networking functions, and meetings (UK and occasional international travel required)
Plan and deliver creative campaigns to attract and convert new members
Liaise with partners to enhance and expand a portfolio of member benefits and commercial schemes
Monitor engagement levels and take action to address potential non-renewals
Maintain accurate, timely CRM records and produce regular progress reports on membership targets
Support the delivery of commercial and sponsorship initiatives alongside the events and partnerships teams
Person Specification:
Confident in meeting new people and building professional relationships
Friendly, energetic, and determined, able to spot opportunities and turn them into results
Comfortable explaining membership benefits or services in a clear and simple way
Professional when dealing with senior contacts or decision-makers
Pays close attention to detail
Strong communication skills, both written and in presentations
Able to work independently while also contributing to a team
Quick learner, able to understand new or complex topics efficiently
Experience managing contacts, sales, or leads using a CRM
Proven track record of hitting targets or goals
Previous experience in not-for-profit or trade association environments
Interviewing and hiring immediately, apply today so you don t miss out!
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the apply now button (please do not apply via email).
We aim to get back to all successful candidates within 72 working hours. Please note you must live and have the right to work in the UK as sponsorship cannot be offered.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
