IT Business Analyst

ROLE OVERVIEW
This is a newly created role to support the growth of our clients' business. You will analyse their efficiency by studying the needs, business model, workflows and technological systems they currently have in place and then make recommendations to the Head of IT. The overall objective of your role will be based on improving business efficiency.
MAIN RESPONSIBILITIES
Research possible software solutions to increase work efficiency
Act as the liaison amongst all project stakeholders and build strong relationships with key stakeholders Support project teams during the analysis and planning stages of software development
Understand business requirements including documentation of 'AS IS' and 'TO BE' scenarios
Acquire a working knowledge of products or services provided by the business
Establish business cases for new projects after consulting individual departments and IT
Estimate costs and time requirements of projects
Evaluate risks and predict potential problems for projects
Work on various project phases such as implementation, UAT and user training

MAIN REQUIREMENTS
5+ Years in a similar Business Analyst role
Experience of ERP implementation projects and an understanding of their lifecycle Experience with all aspects of IT projects, from design through development, testing, implementation and support
Ability to explain complex technical issues to non-IT stakeholders
Willingness to take ownership of issues, ensure all interested parties are kept informed of progress and deliver solutions

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