Temporary Credit Controller (1 day in the office)

Marc Daniels are seeking an experienced Temporary Credit Controller to join a finance team in a fast-paced environment near Heathrow on a 9 - 12 months basis. This role requires the candidate to commute to their offices once a week (4 days working from home)

The ideal candidate will be a proactive, self-motivated individual with a strong work ethic. You will be responsible for cash collection, reconciliation, and query resolution, working to reduce bad debt and debtor days outstanding.

Key Responsibilities

• Collecting fees using various methods and working toward monthly cash targets.

• Reconciling files and accounts and resolving queries related to aged debtors.

• Maintaining and issuing monthly statements and reports, and uploading invoices to various portals.

• Issuing refunds and processing them in a timely manner.

• Working with multiple currencies and chasing debt in different countries.

• Working closely with adjusters, insurers, and brokers.

• Keeping management informed of your progress and any changes to client processes.
  

Essential Requirements

• A minimum of four years of experience in credit control within a high-volume setting.

• Excellent reconciliation skills and the ability to secure firm commitments for payment from clients.

• Proficiency in IT, including advanced Word and Excel skills (Pivot Tables and V-Lookups).

• Excellent query resolution skills and a client-focused approach to building relationships.

• The ability to communicate in a clear, professional, and concise manner.

• Experience managing a small team and possessing good leadership skills.

Desirable Skills

• Experience with complex collections in a professional services environment.

• Familiarity with the ECF/Class system.

• Prior experience in legal or insurance collections.

The standard working hours are from 9:00 to 17:00, with a one-hour lunch break

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