Market Operations Manager

Belmont Recruitment are currently looking for a Market Operations Manager to join Rotherham Council on an initial 5 month temporary contract. This is a full-time role working 37 hours per week week.

About the Role

We are seeking an experienced, hands-on, and personable Interim Market Operations Manager to oversee the smooth running of our vibrant indoor market during a critical period of redevelopment.

With the outdoor market currently closed, this role is essential to supporting our traders, maintaining excellent customer service, and ensuring operations run safely and efficiently. You will be a visible, approachable presence for both traders and customers, driving engagement and problem-solving on the ground.

Key Responsibilities

• Lead and coordinate day-to-day operations of the indoor market from early morning until 5pm.

• Act as the main point of contact for traders and customers, fostering positive relationships.

• Manage a lean staffing structure, including administration and rent collection teams.

• Oversee manual and operational teams, working closely with the Assistant Market Manager.

• Uphold high standards of Health & Safety compliance at all times.

• Address operational challenges such as footfall fluctuations and trader support during redevelopment.

• Ensure an exceptional customer and trader experience through strong on-site leadership.

About You

• A confident communicator with strong interpersonal and relationship-building skills.

• Experienced in managing multi-use environments or retail operations (e.g. supermarkets at senior level).

• Ideally, experienced in market management.

• Skilled at leading diverse teams and working collaboratively across functions.

• Knowledgeable in Health & Safety procedures with a practical, hands-on approach.

• Comfortable working in a dynamic, customer-facing environment where adaptability is key.

Please apply with an up to date CV ASAP if this role would be of interest to you.