Operations Executive

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Are you available for an immediate start on a 6 month FTC.

We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.

They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime.

Responsibilities:

• Booking Support
• Cross-checking bookings and invoices against travel itineraries.
• Work closely with sales consultants to resolve booking confirmation issues.
• Ticketing flight and handle airline schedule changes.
• Client and Supplier Interaction
• Respond to holiday-related queries from clients and agents via email.
• Liaise with suppliers and partners to ensure all final travel arrangements are correct and in place.
• Documentation and Systems: Prepare and send travel documents at the time of booking and before travel.
• Help maintain accurate product details and rates in the booking system.
• Maintain your knowledge of all systems within the business to keep up to date on the best ways to support your Sales Team colleagues and clients alike.
• General Admin: Handle varied administrative tasks as needed to support the team.
• Pay meticulous attention to detail in every aspect of your work

Skills / Experiences required:

Have experience in booking / managing flights using Amadeus!

Are passionate about delivering exceptional customer care and building genuine relationships with clients.

Pay close attention to detail and thrive on accuracy in all aspects of your work.

Are adaptable and comfortable with taking on a wide variety of tasks as they arise.

Can proactively anticipate needs, staying one step ahead to ensure a smooth experience for both our clients and your team members.

The package:

• Competitive salary : 28,000 - 29,000 (negotiable dependant on experience)
• Monday - Friday flexible working hours Hybrid 2 Days in London
• Modern offices based in London
• Fantastic benefits
• 6 Month fixed term contract

Interested?

Please click APPLY or contact (url removed) or call (phone number removed)