Customer Service Advisor

Customer Service Advisor

Are you passionate about providing exceptional customer service?

Do you thrive in a collaborative environment where your contributions are valued? If so, we have the perfect opportunity for you!

Location: Chessington with on-site parking
Salary: 25,000 to 28,000 per annum along with excellent benefits package!
Type: 8:00am to 5:00pm, Monday to Friday - office based role

Our client is looking for a dedicated and enthusiastic Customer Service Advisor to join their small dynamic team in Chessington.

About the Role:
As a Customer Service Advisor, you will play a crucial role in delivering outstanding support to their customers. Your primary responsibilities will include:

• Customer Support: Provide excellent support over the phone and via email, addressing inquiries and resolving issues promptly.
• Order Management: Assist with processing orders, returns, and exchanges to ensure a seamless customer experience.
• Product Knowledge: Maintain a thorough understanding of our products to effectively assist customers and provide accurate information.
• Complaint Resolution: Handle customer complaints with empathy and professionalism, striving for swift and satisfactory resolutions.
• Team Collaboration: Work closely with other team members to ensure customer queries are resolved efficiently.
• Documentation: Keep accurate records of customer interactions and transactions.

Requirements:

• Previous experience in a customer service role.
• Excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.
• Ability to work well in a team and independently.
• Proficiency in using customer service software and Microsoft Office.

Why Join them?

• Convenient Location: The office is easily accessible, with parking available for your convenience.
• Supportive Team Environment: Work alongside a friendly and motivated team of 8 that values collaboration.

If you are a motivated individual with a passion for customer service, we would love to hear from you! This is your chance to contribute to their commitment to delivering outstanding customer experience.

Apply Now!

Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.