Head of Procurement - Technology & Customer Ops

Head of Procurement - Technology & Customer Ops

We are evoke, one of the world's leading betting and gaming companies. The Group owns and operates internationally renowned brands including William Hill, 888, and Mr Green.

Procurement at evoke is in a period of transformation and we are looking for progressive leaders to help grow our team capability and realise significant value opportunities across the group. This role sits within the Group Procurement team, reporting into the Group Procurement Director and operating within the evoke Finance function.

The evoke Procurement team are responsible for the management of all third party spend across the evoke group. We are looking for a Head of Procurement to own the Technology & Customer Ops category across the business - Leading a small team & working with key stakeholders to drive strategic value and opportunity with our supplier ecosystem.

You'll evidence approach to data driven and pragmatic decision making with experience of category experience in Payments, customer service delivery, managing outsourced providers particularly beneficial You'll have understanding of the broader ESG agenda and the importance of addressing Scope 3 emissions within our supplier footprint.

What you will be doing:

• Creating & executing category strategies aligned to strategic business initiatives & objectives
• Lead end to end Procurement activity across all relevant sub categories - Hardware, software, managed services, platforms, payments, AI/ML, security, analytics & customer tooling.
• Partnering closely with senior business leaders to ensure alignment with business objectives and provide commercial and market thought leadership Lead & develop a small team to provide comprehensive value delivery at pace
• Ensuring compliance with procurement policy, standards and market best practice Manage sourcing risk, ensuring operational and third party dependencies are tracked & actioned
• Play a key role in the Procurement Leadership team to support development & communication of the Procurement value proposition across evoke

Who we are looking for:

We are committed to responsible gambling, and we are looking for people who can support our ethos. To apply to this post, you will have:

• Progressive experience in strategic sourcing & Procurement - with a clear focus on technology based categories and/or businesses based categories and/or businesses with Broad Subject Matter expertise & experience across Technology Infrastructure, Co-Lo, AD, AMS, Cloud, SaaS & digital platforms
• Value delivery & strategic planning skills with experience of leading high value & complex deals/procurement initiatives
• Proven ability to lead a multi-site team in global & complex environments and able to effect change via matrix delivery styles with ability to work at pace, in conditions of ambiguity and across multiple workstreams
• Excellent structured negotiation and stakeholder management skills with clear & concise communications skills - both written & spoken

What we offer:

Our roles offer more than just a job, you'll become part of the evoke family! We have created an environment where our people can thrive. Check out some of the fantastic benefits on offer:

• Family Support Industry-leading maternity and paternity leave and paid time off if you have caring responsibilities.
• Perks and discounts- Discounts at a range of high-street retailers
• Financial compensation, pension, and bonus schemes.
• Health & wellbeing Tools and services to help support your well-being, including support with mental health and financial education. You will also have access to gym discounts and our cycle to work scheme.
• Hybrid working Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face-to-face collaborative team time - and the chance for a coffee and a catch-up!

More about evoke:

We're a business that embraces change and progress. The power behind big name brands William Hill, 888 and Mr Green, evoke is the new name for 888 Holdings. Marking a new sense of purpose, direction and ambition for the business, there couldn't be a more exciting time to join us as we accelerate our journey to bring even greater delight to our customers with world-class betting and gaming experiences. That's the future. That's evoke.

At evoke, you'll benefit from flexibility and a culture built on trust. We'll give you the space to be yourself and the tools you need to protect our customers while they play. We'll invest in your future to help you develop your unique strengths and build a career that's right for you.

Apply:

At evoke, we prioritise diversity, equity, and inclusion for the benefit of our company, employees, and communities. We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.

Sound good? Then you belong at our place! The first step in the recruitment process is kickstarting your application, followed by an initial screening call and an interview stage.

Apply today to kickstart your application with the evoke Family!