Project Manager - Highways

Working Title:
Operations Manager

Based at:
A55, North Wales

Reporting to:
Line Management by General Manager with Functional Management to the A55 DBFO Representative (Rep).

Summary of responsibilities:
The general responsibility of this role is managing the day-to-day operation
of the project on the ground and providing support to the A55 DBFO Rep.

The Project is the A55 DBFO in North Wales. The DBFO Rep is responsible
for delivery of the project in conjunction with the wider team and is
answerable to the Board.

Specifically, this will be achieved by:

• Providing efficient and timely management and administrative, contractual and commercial support to the A55 DBFO Rep in all aspects of managing the project.
• Management of office communications and documentation, liaison with Service Providers and Authority Staff to ensure an effective level of service is maintained. This also includes capturing and maintaining the Quality Procedures.
• Management of the lifecycle works, and Project Management of minor projects.

Key responsibilities:

The key responsibilities of the Operations Manager include.

PFI Project Agreement

• Support the A55 DBFO Rep to ensure the delivery of, and compliance with, all obligations of the Project Agreement, Project Finance documents and associated contract documents on behalf of the Project Company.
• Maintain an understanding of the Project Agreement, Schedules to the Agreement and associated Service Provider sub-contracts.
• Manage projects as required to fulfill the Contract. Ensure relevant notices are in place. Check specifications, Contract documents and designs. Ensure and check BAPA notices are in place
• Manage the Liaison procedures once approved by the A55 DBFO Rep. Promote effective liaison with the Authority service users. Work collaboratively with all personnel assigned to aid the A55 either with routine or handback items. Liaise with CT Group, stakeholders for MSB - assist the Menai PM and point of contact with the Assistant Dept. Rep.
• Identify improvements to the network for discussion with the Welsh Govt., A55 DBFO Rep and the Board.

Management Support

• Support the delivery of the clients obligations under the Management Services Agreements.
• Assist the A55 DBFO Rep in all elements of Insurance and Legal claims made against the Projects, ensuring Service Providers and the Authorities adhere to the appropriate claims procedure.
• Maintain the highest standard of communication and presentation via telephone, email and in person.
• Step in for the DBFO Rep at meetings when required including at the Board.
• Organise and co-ordinate all meetings required to advance the specific strands of the project in line with the direction of the A55 DBFO Rep. Manage and chair the bi-monthly and the bi-annual meetings.
• Coordinate Requests for Information from the Welsh Government and distribute the responses.
• Produce necessary reports as required by the Contract. Produce and deliver the Annual Reports. Produce and deliver the Annual Report check Lane Closure Charges.
• Update Vercity management systems.

Manage the health and safety requirements for the Project. and manage the service provider to achieve compliance.

• Assist with the preparation of CDM documentation and complete checks on suppliers.
• Be the main point of contact for all compliance matters with assistance from the A55 DBFO Rep, and Quality Director. Liaise with the Quality Director for quality processes confirmation.
• Understand engineering and ecological constraints on projects and identify approaches to achieve delivery within timescales and budget.
• Ensure Streetworks notices, TTROs are in place - direct the APM to support production of these items.
• Coordinate the duties of the L&E contractor in conjunction with EcoScope Manager and the A55 DBFO Rep.
• Assist the A55 DBFO Rep with programming works and coordinating activities to achieve common sense approach for delivery.
• Deliver Lifecycle projects. Manage minor projects as directed by the DBFO rep. and support major projects.
• Work with stakeholders to deliver value driven works that makes best use of TM on the network.

EXPERIENCE and KNOWLEDGE
Essential

• Minimum of 10 years' experience delivering civil engineering projects particularly within the Highways discipline.
• Experience of contract specifications and drawings including checking of accuracy from suppliers.
• Acting as Client or Project Sponsor on schemes
• Has managed contractors and consultants in a previous role.
• Understands the principles of the Procurement Act 2023
• Able to inspect and identify assets on the ground.
• NEC 3/ 4 contract delivery and management background.
• Experience of managing and delivering CDM compliant schemes including the ability to review RAMS
• Experience of Emergency planning
• Experience of liaison with blue light services for highway projects

Desirable
- Working within a PFI/DBFO environment.
- Managing service providers' performance.
- Knowledge of quality, environmental and health and safety standards and industry
specifications.

SKILLS

• The ability to lead on collaborative approaches, to drive improvements whilst maintaining effective relationships.
• Excellent Stakeholder Management including managing expectations.
• Customer Relationship Management (CRM).
• Team player with competence to make unilateral decisions when required
• Computer literate.
• Problem solving and effective prioritisation.
• Broad Management skills, confident meeting management, ability to drive actions to effective solutions.
• Make unilateral transparent decisions for low-risk elements.

PERSONAL ATTRIBUTES

• Quality and timely written and spoken communications.
• Able to work effectively and efficiently in a small team.
• Able to work flexibly from the office and home.

QUALIFICATIONS

• IOSH or SMSTS qualification or working towards.
• IEng and Professional Membership of appropriate institutions such as CIHT, ICE etc. or working towards.