Business Support Officer

RSR are currently recruiting for experienced Business Support Officer to work on a full-time, long-term contract in Birmingham.

The role is paying 14.38p per hour (PAYE)

The role will be situated within the Police, so applicants must be able to obtain national security vetting.

Key Responsibilities:

• To provide administrative support including processing referrals, using knowledge of domestic abuse risk assessment to ascertain key information regarding risk and establishing the need for ongoing referrals.
• Produce accurate records of MARAC meetings, and agreed actions in accordance with the MARAC Operating Protocol.
• To attend and provide administrative support at Operational and Strategic meetings, including taking minutes and coordinating attendance.
• Support the wider MARAC team in the preparation and circulation of MARAC agendas.
• Support the wider MARAC team in the preparation and circulation of Action Tracking documents.
• Act as the first point of contact for all incoming MARAC enquiries (telephone and email), providing responses where appropriate.
• Ensure MARAC database/document management system is maintained and up to date in line with the MARAC Operating Protocol and Information Sharing Agreement.
• Ensure data is input accurately, secured appropriately and shared in line with the MARAC Information Sharing Agreement.

Knowledge & Experience

Essential:

• Good general level of education
• Comprehensive understanding of domestic abuse and the dynamics of domestic abuse
• Ability to build effective relationships both internally and externally, showing sensitivity for others and valuing diversity
• Experience of supporting peers and senior colleagues in providing general administrative support and assistance
• Excellent administrative skills in particular producing agendas, producing accurate minutes and recording actions
• Ability to work with direction whilst prioritising own workload in order to meet deadlines

• Experience of working in a multi-agency environment, or similar
• Experience of working with confidential and sometimes disturbing information

If you would like to be considered for this position and have the relevant experience, then please apply now.