Retail Operations Directors Executive Assistant

Job Introduction

Group Retail Operations Directors Executive Assistant

We are currently recruiting for an Executive Assistant to provide administrative support to our Group Retail Operations Director.

The hours of work are flexible, but we are looking for somebody who can commit to 8.30am/9.00am - 4.30/5.00pm, Monday to Friday. This role will be based on-site in Shirley, Solihull, with some travel to our dealerships as required.

Basic salary up to £32,000, with an OTE of up to £37,000 plus benefits.

This busy and varied role involves extensive diary management, correspondence, call handling, travel arrangements, managing confidential information, minute-taking, meeting organisation, and ad-hoc administrative tasks.

Role and Responsibilities

• Provide comprehensive administrative support to the Head of Finance & Value-Added Products and Sales Developments Managers.
• Manage diaries, organise training sessions, and schedule appointments.
• Plan ahead to meet business deadlines and requirements.
• Coordinate and compile responses to unregulated complaints from manufacturers and finance providers.
• Handle confidential calls, inquiries, and requests internally and externally.
• Manage incoming emails, post, and correspondence.
• Organise and attend meetings, taking minutes as needed.
• Prepare monthly reports and paperwork for meetings and manufacturers.
• Perform additional administrative duties to support the Managers.

About you

The ideal candidate will be highly organised, detail-oriented, with excellent communication skills and experience working in a professional, confidential environment.

• Relevant experience in a similar role.
• Ability to remain calm and tactful under pressure.
• Act with integrity and humility.
• Build strong relationships across all levels of the organisation.
• Self-motivated, able to work independently.
• Strong communication, time management, and interpersonal skills.
• Attention to detail and organisational skills.
• Proficiency in Word, Excel, Outlook, and PowerPoint.

What we offer

• 33 days holiday including bank holidays
• Company pension
• Wellness programme
• Sick pay
• Group life insurance
• Staff discount on car servicing
• Benefits including discounts on retailers, restaurants, cinemas, and holidays
• Long service and loyalty incentives
• Staff referral scheme
• In-house, manufacturer, and professional qualifications
• Free/on-site parking
• Company events

Why Listers?

Founded in 1979, Listers Group is one of the largest privately and family-owned motor retailer groups in the UK. Our success is driven by our team of over two and a half thousand dedicated employees. We represent some of the world's most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk, and Yorkshire. We support our employees' aspirations and offer opportunities for career growth within the motor trade, automotive, or car dealership sectors. Apply today or join our Talent Bank for similar opportunities.