Job Description
New Vacancy for a Product Manager to join a growing tour operation in East Sussex. You will be part of a team developing and sourcing new product and strategy. The role for the Product Manager will be to cover a 12 Month Maternity contract. If you are a Product Manager seeking a role with a growing reputable travel company, we look forward to hearing from you. We would be particularly interested from anyone from an Adventure Travel / Water based holidays background.
The Job:
Develop a clear understanding of the product strategy and programme plan and the role that new products play.
Adopt an innovative approach to servicing market needs and delivering on business goals
Work with the Head of Product on gap analysis and in identifying where there is need for development of new products and concepts to deliver on the programme plan
Carry out market research & competitive analysis and identifying portfolio gaps and overlaps
Understand needs of targeted markets and persona to ensure all product positioned correctly
Provide support in developing positive relationships with tourist boards
Maintain New Product Ideas list and & propel priorities along the product pipeline to launch
Develop Product Plans that make the business case, specify positioning, and define the product
Source and build effective two-way relationships with new supplier partners
Direct line management responsibility of New Product Development team
Consultant with the Commercial team to ensure supplier cost base for new trip components is in line with competitor trips
Putting the customer at the heart of all decisions to deliver outstanding service and product quality,
Supporting the Customer team to manage guest queries, special requests and resolve issues
Facilitate sales training and champion new products and individual components
Collaborate with Operations team to ensure contracted services are achieving company goals related to service level expectations
Support Business wide feed of required Product Information to support relevant department needs.
Skills required:
Experience of using initiative solutions to solve problems
Experience working in a busy team environment
Experience using Microsoft Office, especially Excel and SharePoint effectively for general administration
GCSE level in English & Math's
Travel industry / Tour operator Product and supplier contracting and negotiating
Experience of negotiating supplier Service Level Agreements and overseeing contracts
Advanced knowledge of Microsoft office applications
Knowledge of software apps that improve efficiencies
To be able to manage, and make key decisions, on health and safety
Friendly and enthusiastic personality
Agile & dynamic thought processes
Excellent verbal & written communication skills and ability to demonstrate flexibility and initiative
Ability to build professional relationships with people from a range of backgrounds and cultures adapting the message accordingly
Collaborate working and influencing skills
Ability to negotiate with a variety of different suppliers
The Package:
12 Month Maternity Contract
Salary 40,000 - 45,000 + Bonus
Hybrid role in East Sussex
Interested:
If you are interested please click 'APPLY' or email your cv to (url removed)
