Business Development Manager

Business Development Manager

Title: Business Development Manager

Reporting to: CEO

Salary: £45,000 per annum + £5,000 car allowance + competitive commission structure

Location: Gatwick/Hybrid

Role Purpose

To drive new client acquisition and contribute to NuServe's growth by actively sourcing, developing, and converting new business opportunities. The BDM plays a critical frontline sales role, focusing on outbound prospecting and full-cycle opportunity management, from discovery through to contract close. This position works in close collaboration with the wider BD team and the Proposal & Content Coordinator, and reports to the CEO, who provides strategic guidance and team leadership.

Key Responsibilities

Pipeline Generation & Prospecting

• • Target contracts with an annual value circa £40k-£120k

Monitor market triggers such as office moves, FM job postings, and contract changes

Use tools, research sources, and network insights to identify aligned prospects

Build light-touch LinkedIn relationships with Facilities, Workplace, and Sustainability leads in target sectors

Personally, source and qualify new leads via LinkedIn, email outreach, calling, partnerships, events, sector outreach and industry networking.

Respond to inbound and marketing-generated leads as allocated

Maintain accurate pipeline data and opportunity stage tracking in Salesforce

Sales Engagement

• • Lead discovery meetings with prospective clients to uncover needs and qualify opportunities

Consult with operational SMEs to design commercially sound, client-aligned solutions

Shape the win strategy, messaging, and proposal narrative

Draft or tailor key proposal sections, including client-specific messaging and executive summaries

Collaborate with the Proposal & Content Coordinator to format and finalise submissions

Present proposals and negotiate terms to secure new contracts

Target Delivery & Performance

• • Own a personal revenue target of £800,000 per year

Maintain gross margin in line with targets set by the CEO, and reviewed from time to time

Expected to self-source opportunities and to handle these alongside any inbound leads

Collaboration & Support

• Contribute feedback to marketing and growth strategy development

• Share insights on buyer objections, trends, and positioning opportunities