Company Description
Xeinadin was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy. Our collective mission is to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships. Our people drive our business forward, and we offer them future-focused career opportunities while supporting individual specialisms. Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximize our people's potential. As part of one Xeinadin, colleagues can draw on expertise and support from across the UK, Ireland, and central teams, as well as benefit from being part of their local communities.
Role Description
The Associate Director manages a client base, ensuring the delivery of outstanding service. This involves providing industry-leading advice and fostering an organizational culture aligned with Xeinadin's vision, mission, and values. The role requires an influential leader capable of building strong relationships with internal and external stakeholders to deliver value for the business and clients.
Key Responsibilities
- Win and manage a portfolio of clients.
- Provide industry-leading insights, solutions, and advice to enhance the firm's reputation and client base.
- Promote the firm's products, services, and image to generate new business opportunities.
- Build and maintain strong, long-lasting relationships with clients, directors, and staff.
- Contribute to strategic and business planning to increase revenue and profits.
- Recruit, develop, and manage a high-performing team delivering excellent client service and meeting billing targets.
- Create a high-performance culture aligned with the company's values.
- Manage client relationships with revenue up to £600k, ensuring value, advice, quality, and compliance.
- Ensure all client work complies with legal, ethical, and statutory standards.
- Provide leadership and motivation to the team to achieve higher performance.
- Set performance metrics, review performance, and implement improvements.
- Develop workforce planning and workload management processes.
- Enhance productivity and output quality through process and system improvements.
- Model the organization's values and standards to foster a high-performance environment.
- Maintain high standards of technical knowledge for self and team.
- Measure and improve the quality of client services.
- Manage own client portfolio, providing industry-leading insights and advice.
- Ensure team members embody Xeinadin's values.
Role-Specific Requirements
- Strong corporate sector VAT consulting experience, UK VAT knowledge essential.
- Commercially savvy with excellent interpersonal skills.
- Ability to work with clients nationally and locally.
- Based in any UK Xeinadin office.
- Experience with VAT Housing Association and/or public sector is advantageous but not essential.
Key Requirements
Tax qualification: CTA desirable but not mandatory.
Additional Attributes
- Commercial, detailed, analytical, driven, ethical, engaging, honest, decisive, professional, confident, organized, strategic.
Model: Hybrid
Salary: Competitive
Benefits include:
- Company Pension Scheme
- 25 days annual leave + bank holidays, with options to buy additional days
- Business closure over Christmas
- Life Assurance x4 salary
- Enhanced family leave policies
- Enhanced sick pay
- Employee Assistance Programme (24/7 support)
- Corporate Discounts Platform
- Flexible Benefits platform for insurances such as PMI, Critical Illness, and more, dependent on seniority